ICICI Bank Complaints & Reviews

I took credit card 4 year back, 2 year back i losed my job and credit card payment delayed, i pay the interest few month, now credit card team mr. Mr. Sunderlal call me i informed i will settle within few month, immediately they ask me to settle within 2 days and make harasive calls, also they are calling my long relatives those who not contacts with me and harassment them, it makes me in a trouble and it cause to break my family relation, i informed mr. Sunderlal against to stop harassment, if it continue it will pull me into trouble only in my family as well society, it will not solve the issues, but he continuing same, now iam forcing to take legal action also the guys are getting calls they also going to cyber cell

My name is praveen, some amount from 413 rs was detected from my account when i contacted customer care they said about loan but i did not take lone from icici. I have see this is issue from many people from icici bank please take action on it. I have taken loan on oye not from icici i paid late charges ti oye but why icici detected amount from me.

Iralapraveen @gmail.com
[protected]

I have this account for atleast more than 12-13 years.
It has all started from November, where i had 2 SMAB deductions done to my account. and I wrote a mail to the customer care saying that they are suppose to inform me about the information as all banks do before deducting the amount after which both my SMAB charges were reversed.
I later told them to shut the Account as i was anyways not using the account, which they did not do and also not bothered to respond back to. I got busy with my work and thought the account would get shut and the balance would be send as draft at my residential address as per their service.
I later again got a statement in which they had not shut my account and due to which there was 1 more SMAB charge done, i requested them to reserve that and shut my account on immediate basis. but the Customer care person then insisted me to go to my Main branch and do the needful.
It was difficult for me to do so as i am a working professional and have to take a holiday to visit the bank. Then one the third saturday of december i decided to go to my Main branch and put the request for closure and reversal. I visited my branch on 16th DEC where i waited there for more than an hour which was itself very disappointing and after which when i was attended by a person and told my issue, he arrogantly told me that i was very well educated and should visit the ICICI bank site and read its terms and conditions on which i got pissed off and told him that i am uneducated and do not know to read and write and then should the bank not inform its customer via an email, sms or a call that such an amount would be deducted or there is any such complience carried by the bank. I also informed him that ideally the bank is not suppose to deduct any amount without customers knowledge on which he said that its the banks Guideline which is well informed while opening Account and to which i told him that this account of mine is at-least 13+ yrs old and as per my knowledge there was no guidelines like that at that time.
He then somehow got ready to reverse the charges and took my written application for Account closure and told that it would be done in 5-7 days and the balance amount with the reversal amount would be transferred to the other bank account given by me to him. I then thought that it would be done and max in 10-15 days the amount should be in my account.
I again got busy and forgot about the issue and got a statement again in January with another SMAB charged to me. Now this was like a limit to my patience after which i inquired from my nearest branch regarding this and was promised that he has escalated the issue and the Account would be shut and the reversals would reflect in my account in few days. After which i withdrew the balance amount i had in that account as i did not trust the bank anymore.
Now in February i have again got a statement and a SMAB amount has again been charged to me which is now in negative as i did not keep any balance in my Account.
This is like a hell lot of harassment to me now and would want a compensation to me along with the reversal of the amount on immediate basis as this issue is going on since 3 months and atleast 50 days from my written application for shut of Account.
I wrote about this complaint to the Customer care which was then replied back by Ms. Prithi Jotrao some Customer Care Manager saying that the Bank had levied the charges correctly and the reversals would not happen.
I am really surprised by her mail as i have clearly written that the charges are levied to me after a request for shut of Account and an official written application for the same as well.
Now i really want to know that does it take so many days to shut an account as my account is still active and i am sure one more SMAB charges would be put on soon as the account is not shut.
I am so very tired with the ICICI bank and would like to take this to RBI level and also write to media of the kind of service the bank provides and the harassment a customer gets from the Bank.
Most horrible experience i have ever had in so many year. Really pissed off and tired of the harassment. Want all my reversals now with a compensation and a written appoligy letter from Bank or else for sure this is going to media.

I have one no. Icici only vimal vaatsalya bond, whose details are given below.

Bondholder no. 0000001
Certificate no.8756
No. Of bond - one.
Distinctive nos. –[protected]

Redemption date was 01.01.2018, but till now i have yet to received any notification from your end rgarding the redemption process.
Kindly inform me the process & address to submit the bond.

Moloy...

25/01/2018 dcardfee0697dec17-nov18+gst dr. 588.82
This has been charged from my account, if we need to pay debit card fee then i will close all my icici accounts. No other banks charge this.

You are robbing customers with some non sense reasons, without any message or declaration.

If not responded in next 2 days, i will shut all my accounts with icici.

Regards,
Krishnashis banerjee

I did tickets from irctc but it not confirmed first time but money deducted from by using paytm service
This message from paytm 4feb2018 11:12min my money is deducted by not refund in 72hrs
(Your bank just confirmed a successful payment of rs.1240.81 on paytm against order id [protected]. We will refund your money in case the order is cancelled.)
Please sir refund my money

I narendra nath k,
Applied for a icici credit card, i got a confirmation message from [protected]@icicibank.com, narendranath k your icici credit card application ref. No
[protected], hyderabad
When i clicked the confirmation button the link shows your page as been expired
The confirmation link seems to be page expired, to whom i need to contact for further procedure

I am vinay sudhakar shejwal. 806.78 rupees has been deducted from my account as ([protected] dp chgs till dec-1
7) dp charges on 02/02/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction
Message to my mobile. I need justice and my money back immediately.

Please help me on this.
My contact no. [protected]

We hv done a jio recharge of 399 on 3rd feb via upi reference id[protected], but recharge is not done.
And amount is credited in [protected]@icic account.
Now jio concern is not giving any positive response for the same.

They told us we are unable to see your transaction details via that no. As we don't have access to see account credit details.

Pls resolve this issues as early as possible or block that account to get out his money.

There are 3 transactions made to icici bank using below arn numbers. I have called them many times but they have no clue where these transfers are.

The amount is supposed to be credited to my account. These transfers are made using debit card numbers.

Arn: 74162908013000878194230
Arn: 74162908013000878230570
Arn: 74162908014000882011668

My email id is [protected]@gmail.com...

I had applied home loan from icici bank city center branch, dhanbad (Jharkhand) of rs. 1500000 with tenure 10 years. Bank provided offer letter vide application no. [protected] the same. But it has been disbursed by the bank as differ applied home loan of rs. 2500000 and tenure180 months. Which is clearly reflected in the icici i-app. My loan account is lbdhb[protected]
Please look at the matter and resolve it immediately

Sir, on 4th feb 7:14 A.M i used jio app to do recharge on my own number ..so i open my jio app and proceed further for recharge after selecting the plan and there is option provided by jio app payment by upi id ..sir because the payment through the upi id is easy so i chooses that and i enter my upi id on it and i proceed further and for transaction the link came in my cellphone which one you can say as gateway link on my number .so i proceed further and its asked for payment so i did transaction but the interface which were provided or you can say who receive money to complete my transaction its accept money to me and didn't forward to jio company and balance got deducted from my account and the interface held my money ..and they didn't refunded yet ... the interface upi id is [protected]@icici its become a issue many peoples suffering with this cheating activity.so sir take a legal action about it..i repeat that upi id is [protected]@ICICI. i'm attaching transaction detail below tysm.

I had applied for Home Loan at ICICI Meerut Branch. All formalities was done and loan was approved and I got the confirmation regarding loan approval. But the next day due to some technichal issue Loan can not be provided. Amount of 10500/- was deducted as processing fees on 15th November 2017. I spoken to the concern person and he said that this fees will be refunded within 10-15 days. Now its almost 50 days and they are still giving me daily excuses. Some like server is not working, financial closing, Concern person is on leave. But not giving me right feedback. Need someone from ICICI to give attention on this case and get this query resolved.

Hi,
A transaction of 2 lakhs has been done on my terminal machines and its been more than 3 months that they have not release to my account by icici bank
This is mental harassment as they are not readily reachable on phone and nt replying to my email's.
Please help
Tid : 88204669
Mid : [protected]
Transaction amount : 200, 000
Card num : 4854 98xxxxxx6788
Date : 15/11/17
Batch num : 000006

Many thanks,
Bk

As per icici bank guidelines, i tried closing my fd from internet banking/ imobile app. But the option close fd is not available (Instead closure of fd on maturity option is there).in internet banking, the fd account selection option is not working in all the browsers (Tried chrome, ie and opera).

I suspect since we are closing the fd from the bank, it is trying to keep the option unavailable to retain the fd. Could please...

I will be recharge on 31st dec 2017 my jio no. [protected] via phone pe upi [protected]@ybl. Amount deducted 399 rs
My amount deducted but my recharge not successful.
My transactions id-ici516070ba6ab049a9a920569d799e5bd5
I am face this problem more than 35 days. So please refund my amount.
I thankful you are refund my amount. So short time.
I will be share my all detail in attachment. So please check and verify.

Regards
Bintu kumar
[protected]
[protected]@gmail.com

, i tried my jio recharge on 10:50 am on 05 february 2018 from my jio apps and i chose to pay through upi address ([protected]@ybl) then they sent me a link, then i clicked on that link and my phonepe opened to pay and then i paid 149 to [protected]@icici. This amount deducted from my account but not activate my jio recharge. Please only refund my money to my above upi address [protected]@ybl because i did my recharge today. And do this as soon as possible.
Please see the attached photo.

I have been provided the icici coral credit card on the terms that it is life time free without any annual spending required or any conditions. Still i have been charged with annual maintenance charges of 500 rupees plus taxes. I informed them that i do not wish to continue holding this card since i was informed that there will be no annual charges and submitted the request to cancel my card. They cancelled my card but did not cancelled my account and since three months i am receiving the statement with additional penalty due to no payment of annual maintenance charges. This was not at all the accepted terms while giving me the cc. I request to resolve this issue by closing my account.
Sr[protected]

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Kiran mahajan

I had used an icici bank cdm to deposit money to an account.

It showed the beneficiaries name.
It showed confirmation but did not provide any receipt. The cash was not deposited to the account, what should i do?

I had deposited the money on 1st feb, 2018 and waited for 2 days (Because i thought it would get deposited by this time)

I have no valid proof as no receipt was dispensed...