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ICICI Bank Complaints & Reviews

3.3
Updated: Apr 11, 2026
Complaints 23779
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ICICI Bank reviews & complaints page 62

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D
dollarWasim
from Rampurhat, West Bengal
Nov 25, 2022
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I am Md Wasim Akram. 826.00 Rupees has been deducted from my account as DP CHGS TILL Nov-24

24/11/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
message to my mobile. I need justice and my money back immediately.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0i0xt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    vanand58
    from Mumbai, Maharashtra
    Nov 25, 2022
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    I had a demat account in icici bank which is closed now. When i checked my bank transactions and i found that there is one debit transaction 24/11/2022
    DMC/[protected] DP CHGS TILL OCT-22 — inr 179.23 when i created the demat account or when i was closed account, i was not told about the dp charges and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] . This is completely unacceptable and please refund my amount. My phone number is [protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hzx7) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    vanand58's [Complaint's author] reply, Nov 28, 2022
    Dear Team,

    I have sent you the email with UID (a0hzx7) mentioned in the subject line.
    for additional information you can call me on 9773088233.
    vanand58's [Complaint's author] reply, Dec 6, 2022
    I have sent you the mail, till now no reply from your end. awaiting for your revert.
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      A
      Akash_Rai
      Nov 25, 2022
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      Hi,
      This is Akash Rai, there was some deduction happened from my bank account against DMC/DP charges.

      The details of the deductions are as below:-
      1. ₹826 on 25/11/2021
      2. ₹68.93 on 25/10/2021
      3. ₹826 on 24/11/2022

      Kindly let me know why this deduction has been happened ? as I have never activated and used my demat account and most importantly i don't even know that i hold a demat account. I have not raised any request for activation of my Demat account in ICICI direct & also i have not done any stock trading from icici direct.
      There was no prior notice of deduction and i haven't received any deduction message.
      Even i am sending mails to icicidirect on [protected]@icicidirect.com but not getting any positive response from last one year.

      Kindly look into this matter and do the needful at the earliest by returning my money back to my account.

      Thanks and Regards
      Akash Rai
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        Prerana Deokate
        Nov 25, 2022
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        I am Prerana Deokate..688.33 Rupees has been deducted from my account as DMC DP CHGS TILL OCT -22) DP charges on 24/11/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
        ICICI Bank customer support has been notified about the posted complaint.
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          J
          Jellyqueen
          Nov 25, 2022
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          Hello, i just need to inform you that the deduction has been done under name ECSRTCHGS of RS 590, i am not aware what they deduct this money without any valid reason or explanation, i just want my money back any how, you can't deduct money just because I have an account in your bank...I NEED MY MONEY BACK.
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            Akshay Tarachand Karale
            Nov 25, 2022
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            I am Akshay Karale using ICICI Bank account. TODAY MY 826 Rs deducted for DMC charges till oct-22...I never use this dmat account...Bank employee open this account and I already told to close this...I want my deducted amount back...

            Please look into this matter...
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0i29r) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Satyanarayana pnvv
              from Secunderabad, Telangana
              Nov 24, 2022
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              Address: Secunderabad

              Hi Team

              Charges amount of Rs 826 debited on my account on 24-Nov-2022.No information for this charges.Please provide the clarification about these charges.

              Regards
              PNVV Satyanarayana
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0i29x) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                B
                Biswajit Badajena
                Nov 24, 2022
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                I am Biswajit Badajena, an amount of 826 rupees has been deducted from my account in the name of DP chgs till Oct 2022 on 24/11/2022

                I have never activated and used my demat account. There was no prior notice of deduction and i haven't received any deduction message.

                I need my money back and am ready to complain anywhere else if needed.
                Please Solve the problem
                ICICI Bank customer support has been notified about the posted complaint.
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                  K
                  Kishore Subashini
                  Nov 24, 2022
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                  Demat account charged rs 826 for my account. I didn’t call, message, request to ICICI bank. Then how they deduct money without any alert. Please help me to solve this. I need refund my money and deactivate my demat account. Im facing money deducted issue with icici on second time.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hzjo) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Apeksha1996
                    Nov 24, 2022
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                    Customer ID[protected]
                    Hi I m again complaining against ICICI Bank i am fed up with this bank they always charge any amount and deduct them form my bank account or credit card...this time they had deducted Rs.3539.30 from my credit card without any further information. On 16 Nov 2022 they deducted my amount without any transaction done by me. I was not aware about this thing today i.e. 24 Nov 2022 when I got the SMS about the credit card statement and asked for depositing this amount then I checked further and it showing they are charging some type of joining fee + GST18%...They had not taken any kind of permission from me and just deducted the amount...i don't know what this bank is trying to do I think now all my savings are not safe in this bank as they are finding reasons for charging the money and also hindering the privacy of my accounts. Govt is asking to use online method for transaction and here this bank is looting their customers only. I please request to kindly refund my amount. I will be grateful we customer are trusting the bank for saving our hard-earned money but they are doing these scams.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dec 04, 2022
                    Updated by Apeksha1996
                    The e.mail Id which is given by icici bank is invalid [protected]@icicibank.com.
                    Kindly provide different valid email address
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hzxg) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Y
                      yusufmohdkhan28
                      Nov 24, 2022
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                      Address: GTB Nagar

                      Rs 826.00 has been deducted from my ICICI saving account no.[protected] in the name of DMC charges. I have no transaction through ICICI demat account. This is truly unacceptable because first your employees continuously making calls to open a demat account and also make assured that this is totally free without any charges. Kindly refund deducted amount.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        gshhdy
                        from Nellore, Andhra Pradesh
                        Nov 24, 2022
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                        Hi vallem vishnu here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL OCT-22) on 24-NOV-2022. I have neither subscribed nor used my demat account till now.

                        Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        Mentioned the transaction remark - DMC/IN[protected] DP CHGS TILL OCT-22

                        We people are here because of trust towards . But this is totally an unacceptable behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                        Kindly refund my money at earliest.

                        Contact number : [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy1w) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          Nekshad
                          from Khariar Road, Odisha
                          Nov 24, 2022
                          Resolved
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                          Resolved

                          Address: Khariar road

                          Last year my brother had started a policy by mistake, due to which ₹ 1899 was deducted from my account, I had stopped this policy service by calling customer care .But again this year ₹1899 was deducted from my account on 3rd november 2022 is this done intentionally by bank I don't want this policy and want my money back
                          Nov 24, 2022
                          Complaint marked as Resolved 
                          Call come from the bank in the last year and ₹ 1899 was also deducted, but later I called the customer care and got the policy closed, yet this year the money was deducted.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy1n) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Nekshad
                            from Khariar Road, Odisha
                            Nov 24, 2022
                            Resolved
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                            Resolved

                            Address: Khariar road

                            Last year my brother had started a policy by mistake, after which ₹ 1899 was deducted, then I called customer care and got that policy service stopped. But now again my account has been deducted ₹ 1899 on 3rd November 2022. i want all my money back
                            Nov 24, 2022
                            Complaint marked as Resolved 
                            Last year I got a call from the bank, my brother had started the policy by mistake but later I got the policy closed by calling back to the customer care, yet this year ₹ 1899 has been deducted from my account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy2a) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kanchana PM
                              from Bengaluru, Karnataka
                              Nov 23, 2022
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                              Address: Kanchana PM dhulehole harihara t davanagere d

                              Hi,
                              I'm KANCHANA P M, have updated my bank details for EPFO kyc but after along day still my bank account is not verified, and I'm unable to claim my PF.

                              Please take action and help us to complete the verification earliest.

                              We requesting you to kindly do the needful.

                              Thank you

                              Regards
                              Kanchana PM
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7w) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                BhavanaNanda
                                Nov 23, 2022
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                                590 rs getting deducted twice in a month

                                Address: #23/1, shanthi road, shanthi nagar, bangalore - 560027

                                Hi Team,

                                I am facing issue with my ICICI account as there is 590 rs deducted twice (1st time - on 07th Nov 2022 and 2nd time on 21st Nov 2022) without any intimation.

                                Acc Number[protected]
                                IFSC coded - ICIC0000047

                                Kindly let me know why is this amount deducted and refund my amount asap.

                                Regards,
                                Bhavana. M...
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                                Ahjaj Patel
                                Nov 23, 2022
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                                Hi Team,

                                I am icici account holder, November month my account got deducted as "CashTxnChgs-Branch-Oct22+GST".

                                I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction

                                can you please let me know the valid reason for the money deduction?
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv8b) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  G
                                  Nov 23, 2022
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                                  I have been maintaining both ICICI NRE and NRO accounts for several reasons. Both are linked. NRO is more regularly used for transactions in India (remittances, payments, maintenance charges of house etc). NRE is also used and the last active transaction was in August 2021. But it is in debit unfrozen with a reason that there is no activity for the last 10 years! Now, when I try to use my NRE account to make a fund transfer, I am unable to do so. I have already submitted KYC multiple times for the last few years. Issue is not getting resolved immediately. Please unfreeze the account immediately.
                                  Issue/request # to ICICI: 000Y1aHQN6B364QT
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Correction: I meant - I have been maintaining the accounts for several years (and not reasons as in the first paragraph).
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv76) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    H
                                    HarshiMohan
                                    from Mysore, Karnataka
                                    Nov 22, 2022
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                                    My mother is investing ICICI money multiplier bond on 11 jan 1999 of Rs. 4000.
                                    Bondholder no: 4763-435
                                    Certificate no: 4088
                                    Names of bond holders: C Harshitha
                                    U/G Nirmala
                                    Bond no: one
                                    I want the status of these bond.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7d) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Rishikesh11
                                      Nov 22, 2022
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                                      Address: BRANCH - ICICI BANK, BANER ROAD, Pune

                                      My 2 times 590 rupees dected from saving account on[protected].
                                      There no reason i found for this diduction.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv75) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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