ICICI Bank Complaints & Reviews

Hello, my account is debited by Rs. 532.13 and the transaction description is as ECSRTNCHGS041223
I don't know what is this about. This has been debited without my knowledge. Bank has not sent any SMS, call or email regarding this.
The transaction takes place on 16 Jan, 2024.

Please look into this and resolve this issue and credit my amount.

Thank you.

Hi Team,

Account Number:[protected]
Transaction Date: 18 JAN 2024
Transaction ID: S71186540

I am ICICI account holder, 18 JAN '24 month my account got deducted as "CashTxnChgs-Branch- DEC23+GST" charges without my knowledge.

JAN 18 - 810.75

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges have been already deducted from my account in last month. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.

Hello sir,
I am using Amazon pay ICICI credit card. I have paid credit bill amount Rs. 10000 via Amazon Pay UPI date of 21 December 2023. Order ID:[protected]. This payment decline 29th December 2023 after successful payment. Amount also return to bank 29th December. But Credit card bill not credited to card. Amazon due date is 24th December 2023.
I have paid credit card bill payment after cancelation my payment Rs. 10000 on date
[protected]. But ICICI bank charges interest Amount Rs. 7434.31 and IGST CI amount Rs. 1338.18. Total charges of ICICI bank 8772. I am totally disappointed 😞. I am paid credit card bill before the due date but ICICI bank charges interest Amount.
I pay off my entire amount every month. There no late payments past date. Please waive the Interest Charges fee Rs. 8772. Kidney revises the charges. I also attached payment details image for your reference.
ICICI credit card Number: [protected].

Thanks you

4500 amount deduct from my account today
19/01/2024 19/01/2024 ECSRTNCHGS160621_SR[protected]GST 590.00 3, 931.00
5 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~09JUN2
1~91dee29~4010C 590.00 3, 341.00
6 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN2
1~6e20ff0~4010C 590.00 2, 751.00
7 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAY2
1~debb928~4010C 590.00 2, 161.00
8 19/01/2024 19/01/2024 ECSRTNCHGS050521_SR[protected]GST 590.00 1, 571.00
9 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03APR2
1~f9057ce~4010C 590.00 981.00
10 19/01/2024 19/01/2024 ECSRTNCHGS300621_SR[protected]GST 590.00 391.0

My account has been frozen[protected] without any intimation. I have reached to the nearest bank branch (Rukmini gaon branch ICICI Bank) with my id and shared all the details regarding my daily routine online transactions. They were not able to provide a satisfactory response and were unable to unfreeze the account. I had to submit an application mentioning my salary account details as well (axis bank) along with my office address; however, i failed to understand why in the first place it is frozen. Even after submitting the application; they were unable to tell me when it will be unfrozen.

I am getting so many calls to take credit card rather I told so many times as not interested to take the credit card. Even they are speaking arrogant regarding it.

This is the latest letter i have sent. I need to make investment and unable to do so

Good Morning,
I have loaded the documents three times and I do not know what is the problem. I am trying to call the number that was given to me by your customer service[protected] and I am unable to connect with someone. When I call[protected], it appears that is a call center and they tell me to call the above number. Can someone please call me to guide me? This issue has been pending for years and I want this resolved as I wanted to trade and am unable to do so. It is very difficult and frustrating to work with the timings as I am in the USA. My brothers are in India and are requesting me to transfer the shares and account to another bank but I wanted to keep this account open due to sentimental reasons.
I am sure you would want to get more investments and hence please contact me ASAP My number is[protected] on Whatsapp) Your immediate attention will be greatly appreciated.
Thanks
Hema Raja

Good day,

Please see attached bond certificate. This bond was not redeemed at the time of maturity.
Please assist in redemption of this bond.

Thanks,
Jaswinder Singh,
[protected]@wealthverse.in
PH: [protected]

I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head Abhinandan Kalia assured me that if I clear this dues he will give relieving letter. I had paid 56, 574/- since I didn’t want any issue to arise at current organisation. My last working day was 16th October, But it has been four months I haven’t received the same. I need my relieving letter on urgent basis. I’m ready to file legal complaint against ICICI Bank and manager concerned with deliberately holding my letter, if they do not compel to give my relieving letter. Please assist.

Hi I have a credit card with ICICI bank, card num [protected], name Meluri Vanditha. Recently i lost my job and I have incurred huge losses in my business and i am on the verge of closing down the same. I am single parent and I need banks help to make the payment towards my credit card. I want to pay off my complete balance on my card, but in the recent past there has been huge charges that has been incurred on my card, I would request you to consider those charges and possibly remove all the charges in the recent time so that i can pay off my card. This would be of great help if this is done. Also please tell me the final amount to be paid so that I can clear the payment at the earliest.

Waiting for the reply.
Regards
Vanditha M
[protected]

Without my concern money has been deducted by my icici primary branch...
Atleast warning should have been given..
But this is horrible..
Kindly check my complaint...

They debit around 3910 rupees yesterday as Nach ad rtn chrg inge not as check bounce on covid time 2020 this happens second continues time this year debited like this evenafter paying that emi correctly to refund my money.

Later, I have moved to United States for higher studies. I didn't get any email notice or call if this account has changed to SAVINGS Account.

After long time, I recently came back to India and when I load my account, It went to ZERO all of a sudden deducting multiple transactions like, "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
3~cffbc5d~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
3~386ba8e~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~04JUL2
3~f12aa36~400CD" and so on...

I need an immediate refund on all these transactions. And also need a written explanation behind these deductions.

Dear team,

I'm raising complaint against a recovery agent and icici bank manager namely Sheetal Jadhav, rohini Im using icici credit card due to some financial issue I'm not able to pay any amount, now
his agent and himself visiting my home place and my office threatening my landlord family members also sending me threat mails,

What to do ?

I got icici tax saving bond 112000-tsv/sl.no.[protected]/41823/dist.nos[protected]. Please guide how to encash this.

R. Krishnamoorthy
[protected]

I purchased ICICI tax saving bond 112001-TSB - No. 01881-32B/68269. /Dist.Nos.[protected]. I want to know how to redeem it to get encashment and cash.

R. Krishnamoorthy
[protected]
mail id... [protected]@gmail.com

Sub: Redemption of ICICI money multiplier bond 1098-MMB-Thre
Ref:-Bondholder no: 4566-996 Certificate no: —5995
I am a holder of ICICI money multiplier bond 1098-MMB-Three.
Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

Name: — Mahankali Rohini
Bank Name: - ICICI Bank
Branch: Rai Durgam, Hyderabad, Telangana
IFS Code: ICIC0007552

PAN No: FDZPR0907J
Mobile No:-[protected]
E-mail ID: mgashastry8292gmail.com

Please let me know if have any more information.

Thanking you,

Yours Sincerely

(Mahankali Rohini)

Sub: Redemption of ICICI money multiplier bond 1098-MMB-Three
Ref:-Bondholder no: 4566-996 Certificate no: —5995
I am a holder of ICICI money multiplier bond 1098-MMB-Three.
Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

Name: — Mahankali Rohini
Bank Name: - ICICI Bank
Branch: Rai Durgam, Hyderabad, Telangana
IFS Code: ICIC0007552

E-mail ID: mgashastry8292gmail.com

Please let me know if have any more information.

Thanking you,

Yours Sincerely

(Mahankali Rohini)

ICICI Bank on 28.12.2023 and 01.01.2024 cut ECSRTNCHG charges of 221 Rs. and 14 Rs. Respectively without any reason despite that I allready make SIP to mutual fund on same day on which it was schedule.to deduct.Now ICICI Bank cutting charges from my account whenever I add balance to it. Pls let me know when will this stop. And how much more will Bank deduct amount from my account.

I am writing to express my disappointment regarding a transaction charge of Rs. 177 that was deducted from my account on December 27th, 2023. This unexpected charge, however, has caused me concern. your customer care team assured me that no charges are levied for withdrawals or multiple deposits made through ICICI ATMs. Feeling confident in this information, I proceeded with the 5 deposits in the month of November and now on December 27th, received this unexpected deduction of Rs. 177.

Given the misinformation I requested customer care, to kindly provide a reversal of the Rs. 177 charge back into my account but their customer care girl disconnected the call.
I use to think ICICI is the best bank of india in terms of service and customer satisfaction, but this incident changed my prospective entire. Imagine how many people would be going through this every month and no body would be raising their voice thinking Rs. 177 is such a small amount. But still it's hard earned money.