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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Jun 2, 2026

Complaints 23783

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14308

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9475

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ICICI Bank reviews & complaints page 65

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Hello
i have updated my bank details on EPFO website on 29th October 2022. the verification is still showing pending because of which I'm unable to withdraw funds. could you please help me with this my details are
Reshma Hemant Salame
UAN Number[protected]
my mobile number is [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5kj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi Team,

Name: Pooja Pandey
I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022 without any single alert.

Please do the needful and generate the refund of all transactions.

Regards,
Pooja Pandey

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I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022

Please do the needful and generate the refund of all transactions.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h59h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Bank ARM had opened my Demat Account without my permission - just to fulfill his targets and I was totally unaware of it.

I got the Demat annual maintenance bill on 7th Nov 20222 and the very next day I raised a service request SR[protected] to close the Demat account on 8th Nov 2022.

Unfortunately, the bank deducted 826 rupees from my ICICI salary account on 9th Nov which I never opened willingly.

I have asked for a refund of the deduction of 826 rupees as I never used a Demat account in life and never opened it.

The bank has closed my Demat req but I have not received any refund yet.

Please help!!

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h59x) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank had auto deducted my amount of rps 2994.58 (1200+216+1337.78+ 240.80 from my account on 07/nov/2022 as late payment fee
I never failed any repayment till now and I don’t have any idea related this. So Plzz refund my amount back to my account . I don’t want any deductions from icici so do needful
Otherwise these issue get serious and will remove or block the icici account permanently
Without confirmation how can you people deduct the amount . Plzz refund my amount back.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5nk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have updated my new icici account number in PF on 28th OCT 2022, till date its showing pending.

UAN No:[protected]
Ac.No:[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h38f) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

A.D.G's reply, Nov 11, 2022

I am also facing the same issue. I have updated my IFSC on 19th oct. Till date it's pending. Please help.
My UAN no. I'd 101063279195

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Nikhil Ahuja here, I have been with icici bank since 2021. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 JULY 2022. DMC/ DP CHGS TILL JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5o0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Am an icici bank customer. Today[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5oz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have raised a request in my EPF account for bank kyc as i have changed by branch hence the IFSC needed to be updated. Without the updated IFSC my claim although approved was bounced back. Its been 20 days since I have seeded for the kyc.
I have been running around the branch of ICICI for any updates. NO ONE IN THE BRANCH SEEMS TO KNOW ANYTHING ABOUT THE PROCESS. I mean ... seriously?? Being such a big Bank, the process is this slow???.

I am unable to raise another claim due to pending approval from the bank for my kyc. I urgently needed the amount.
I sincerely request to provide me a resolution for this.

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Address: ICICI BANK

[protected]
IN[protected] DP CHGS TILL
APR-22

826.00 DR

without any information deducted money from my account

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 9, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h12u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir/madam,

ICICI Bank had auto deducted my amount of rps 1899 from my account on 05/nov/2022 as PPL/WPP renewal of policy
I never accepted any policy till now and I don’t have any idea of policy so Please refund my amount back to my account . I don’t want any policy from icici so do needful
Otherwise these issues get serious and will remove or block the icici account permanently
Without confirmation how can you people deduct the amount . Please refund my amount back.
How can you people deduct my amount without my concern?
Just need my amount back immediately and I don’t want any policies from icici

Accountant name: Kante Vinay Kumar
Account number:[protected]

Regards
K.vinay kumar

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h69l) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Sirs,
I Arya Sumangi, have my PF account (UAN number[protected]
I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

I have made this request on 31/10/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

Could you please do the needful to the concerned department to complete this KYC pending.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0aq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mysore karnataka

My bank account has been blocked and I am not able to unblock it as I am in UAE and I can't go to the bank in person as my bank branch is Mysore Infosys branch and I am facing real problems due to this. Kindly resolve this issue ASAP.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0ap) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Near XKotha road, Buchipalem road, Kancharpalem, Visakhapatnam

Hello Sir, I'm not using my bank account since 2years, When I tried to maintain balance in my account, they automatically debit my amount in the charges of demat account, I don't have any demat account and I don't know how to use also. I need my money back to my account and close the demat account permanently.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gz7h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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[Resolved] ICICI Bank — ecsrtnchg debit of INR 590
Urvashi gupta
Nov 8, 2022
I was supposed to pay my EMI to grow on 1st nov2022 but the auto-debit never happened. After waiting for a long, I transferred the EMI amount manually on November 1, 2022, to the respective merchant account number. On 7 November 2022, I received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required EMI amount. But I can see that 590 has been debited with the transaction code ECSRTNCHGS011122_SR[protected] on 7th November 2022.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0al) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Sir,
I, Gregory Paul, have my PF account[protected].
I have newly seeded the ICICI bank account because of a change in IFSC code.

I have made this request on 19/10/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

Could you please do the needful to the concerned department to complete this KYC pending.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2022

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have taken Overdraft (OD) against (Fixed Deposit) FD through internet banking, and now I have already Completely paid entire OD amount and want to close my OD account, have called ICICI Bank Customer Care no. of times but no proper response at all...

And now ICICI bank is unnecessarily adding interest on this OD account, which is Severely affecting my CIBIL Score and it's not fair at all from a reputed Bank (ICICI Bank); I hope would receive appropriate response and resolution from this forum...

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gz8k) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am the a/c holder of icici bank from last 7 years,
Now they have charged rs. 706.82 under this category dcardfee1789SEP22-AUG23+GST
On 28 October 2022.
I am not aware what type of charges are these.
They says there is no charges of this and deduct my money.
Kindly refund my money back to my account.

Who has given right to icici bank to deduct the money without informing us.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gza8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 1282/2 Bhoiwada

Hi Harshad Parmar here. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL S
EP-22) on 26-Oct-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - DMC/[protected] DP CHGS TILL SEP-22

We people are here because of trust towards. But this is totally an unacceptable behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

Spoke with Ashish (Customer Executive)

Contact number : +91 [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 6, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvjf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

R

RIPHarshad

Nov 7, 2022

[protected]@icicibank.com ? which email?

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I have an ICICI money multiplier bond -0898-MMB whose deemed date of allotment is[protected] and redemption date is[protected].
Bond holder No 4329-890
Certificate No. 16788
Customer identification number is 2599212
Please tell that how can I redeem the bond

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 6, 2022

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvjt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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