ICICI Bank Complaints & Reviews

Respected Sir/Madam

I would like to inform you about the unexpected deductions done through ECS on my account without my permission.

I am a student as well as do a part time job and i have to pay loans and tomorrow is the date . Now if I don’t pay tomorrow I ll have to face the penalty and overdue charges my account just got nil ₹0 now, the total amount of deduction is ₹2126. Being a loyal customer of yours these things hit really bad. Please look into this and solve my complain as soon as possible.

I will be highly obliged if you kindly look into this matter and return back my money.

With Regards,
SAIF ALI

Hello ICICI,

Every month 100rs debited from my account under iprugtp-nca.
I am regular icici bank customer from last years.

Regards,
Gunji Ramanujan kumar

My NRO account was freezed 6 months before and i went to branch office (Porur, Chennai Branch) 4 times to find out the reason and unfreeze it . When i checked with them, they updated police case raised against my account .They also not sure why police case raised against my account . They updated it will take 2 months time to check and unfreeze .But 6 months over and still my account is freezed .My money is stuck and not able to withdraw .

Hello Team

I try to make online payment of BSSC 2nd inter level vacancy online form application of Rs 540 by your payment gateway. The amount has been deducted from my account but the form has not been submitted and it is showing message failed. Please help me to solve this problem as soon as possible.

All payment information is attached below

Name of applicant- Sharad Gupta
Registration number - [protected]
Transaction id - E231101DTOQDB7
UPI Ref. No.[protected]
Payment date - 01/11/23
Mobile number - [protected]

On Friday, 6 October, 2023 at 09:38:51 pm GMT+11, Head Service Quality HSQ wrote:

Dear Customer,

We refer to your communication addressed to ICICI Bank.
We apologise for the inconvenience caused.
We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
We look forward for your co-operation in the interim.
Sincerely,
Shailaja Marri
Office of Head Service Quality

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account


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-----Original Message-----

Dear Team,

Customer Name : RUPALI AMAR GHORPADE

Demat account number : [protected]
product : DEMAT ACCOUNT

Contact number : [protected]

Email ID : [protected]@yahoo.co.in

customer has called and her query related to Demat account.

customer stating that lien has been marked into her Demat account.

customer wants to speak with Ms. Pankaj Gite Madam.

customer stating that she has already sent an email to customer.[protected]@icicibank.com & customer.[protected]@icicibank.com on 16th September 2023.

customer requesting us to remove lien from her Demat account.

Kindly check and update customer on priority.

Regards

Shaik shaker

(481715)

Am an icici bank customer. On 24-oct-2023 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Sir am middle class salaried person, why you are deducting 590 rs every month 2 or 3 times... Nearly 2-3 thousands rupses am losing just because I have ICICI account... I want to close the account but I have loan also... You guys surely will go to hell... Please update me... My acc number is[protected], and also my account is ZERO BALANCE Account, they can't deduct money for not maintaining minimum balance also...
My phone number is [protected]

I am therese. 428.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-31) on 31-oct -2023. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]

Hello ICICI,

Every month 100rs debited in my account under iprugtp-nca.
I am regular icici bank customer from last 4 years.

Regards,
G Ramanujan

I do not have an account in icici bank. But i got this msg from vk icicib today
Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank.

And an amount of rs 1800 is deducted from my account

I have ICICI Coral Visa Credit card [protected] on which i paid joining fee and i have not used this card for any type of transaction. Recently I added this card on Deamfolks.com website and ICICI bank immediately levied Rs.6500 as Joining fee and 1170 as IGST on 26.10.23. How second time joining fee is levied on this card. Immediately i removed this card from Dreamfolks.com website from my account. Further, I dont want to pay this fee on this card.
Hence I request that joining fee levied on my card may please be withdrawn or allow me to cancel the credit with immediate effect.

Hi Rokesh here. 826.00 rupees has been deducted from my account as DMC/IN[protected] DP C
HGS TILL SEP-23 on 28-Oct-2023 I have not subscribed demat account.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Kindly refund my money at earliest.

On statements of 27th October 2023, I can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

On 18/10/2023, my icici account got debited with 1, 335.92, stating CashTxnChgs-Branch-Aug22+GST, I was not aware of and not informed about this deductions from the bank. I live in Canada, I caanot call customer care from here. Please take this complaint and help me to resolve the issue.

I am ICICI Bank account holder my money is getting deducted for Dcardfee of rs. 706 without my consent.
This is my 3rd experience with this bank. My money is not your property to deduct it whenever you want.
There should be some professional procedure to ask first.
Now I just want my every single rupee back

What is meant by ECSRTNCHG
Dear sir
On the date of 24th aug 2023 the amount of rs 502 was debited from my account so what is that charges please check it and refund the money back . Waiting for your valuable responce

My money is getting automatically debited from my ICIC account twice last month as 590 rupees.
Reached out to customer care and they are saying that i took a loan from yes bank so that money is debited from my ICIC account which i never did and i didn’t even own an yes bank account. Need urgent help on this.

Yesterday 528.09 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~of bnk BFLF~03OCT23~007 without any notification and also salary account. What the hell wrong with icici bank.

I want a strong reply from your side dear icici bank.

I have a loan in Bajaj Finserv amounting Rs.1076319.00 for which I have to pay EMI every month. I discussed with of ICICI personnel and suggested me to take a balance Transfer loan from ICICI to close the Bajaj Finserv loan as as their ROI is on much higher side.
I applied a balance transfer personal loan of 14 Lakhs in ICICI bank on 10th Sep, 2023 with the motive to close the loan of Bajaj Finserv. ICICI personnel told that they will send Demand Draft of the loan amount of Bajaj Finserv in my current address and balance amount will be sent to my SBI account (where my payment comes). Balance amount was transferred in my account on 16th Sep, 2023 but till date not send any Demand Draft. They prepared their amortization schedule and sent a soft copy of loan statement on dated 19th Sep. in my registered email and with principal amount Rs.140000.00 with 1st EMI of Rs.30627.00 scheduled on Dated 10 Oct, 2023. As I am already paying EMI of previous loan of Bajaj Finserv and HDFC Bank, which is about 60% of my payment, how can I pay above EMI without closing my loan of Bajaj Finserv. ICICI bank NACH/ECS of their Ist EMI was returned as Balance Insufficient. Now they are charging me interest along with EMI without paying their Principal amount.
I complained many times in ICICI customer care through registered email and their reply comes that full amount is disbursed in their record and I have to pay EMI. ICICI bank have harassed me mentally and they ranging me for their balance dues continuously. I talked with RM Mr. Vikas Jaiswal, Emp.No.558561 of ICICI Bank, first He tried to convince me that courier came to my current address and I returned him. Now he is saying that Demand Draft date lapses and new DD will be prepared soon and send to my address. I have recording of all the conversation with the representaives of ICICI personnel and all couriers of either of Indian Post Office, Zomato, Amazon, Meeso coming to my current address without any difficulty.

Today on 23 oct. 2023 about 590 rupees has been deducted from my account in the name of
nach_ad_rtn_chrg _invest-10oct24-17c899a- without any information.
What the hell wrong with ICICI Bank.
What is the transaction purpose and what's this?
I want a strong reply from your side dear ICICI Bank and clear all these things.