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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 60

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A
Apeksha1996
Nov 24, 2022
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Customer ID[protected]
Hi I m again complaining against ICICI Bank i am fed up with this bank they always charge any amount and deduct them form my bank account or credit card...this time they had deducted Rs.3539.30 from my credit card without any further information. On 16 Nov 2022 they deducted my amount without any transaction done by me. I was not aware about this thing today i.e. 24 Nov 2022 when I got the SMS about the credit card statement and asked for depositing this amount then I checked further and it showing they are charging some type of joining fee + GST18%...They had not taken any kind of permission from me and just deducted the amount...i don't know what this bank is trying to do I think now all my savings are not safe in this bank as they are finding reasons for charging the money and also hindering the privacy of my accounts. Govt is asking to use online method for transaction and here this bank is looting their customers only. I please request to kindly refund my amount. I will be grateful we customer are trusting the bank for saving our hard-earned money but they are doing these scams.
ICICI Bank customer support has been notified about the posted complaint.
Dec 04, 2022
Updated by Apeksha1996
The e.mail Id which is given by icici bank is invalid [protected]@icicibank.com.
Kindly provide different valid email address
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hzxg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    yusufmohdkhan28
    Nov 24, 2022
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    Address: GTB Nagar

    Rs 826.00 has been deducted from my ICICI saving account no.[protected] in the name of DMC charges. I have no transaction through ICICI demat account. This is truly unacceptable because first your employees continuously making calls to open a demat account and also make assured that this is totally free without any charges. Kindly refund deducted amount.
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      G
      gshhdy
      from Nellore, Andhra Pradesh
      Nov 24, 2022
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      Hi vallem vishnu here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL OCT-22) on 24-NOV-2022. I have neither subscribed nor used my demat account till now.

      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

      Mentioned the transaction remark - DMC/IN[protected] DP CHGS TILL OCT-22

      We people are here because of trust towards . But this is totally an unacceptable behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

      Kindly refund my money at earliest.

      Contact number : [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy1w) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Nekshad
        from Khariar Road, Odisha
        Nov 24, 2022
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        Address: Khariar road

        Last year my brother had started a policy by mistake, due to which ₹ 1899 was deducted from my account, I had stopped this policy service by calling customer care .But again this year ₹1899 was deducted from my account on 3rd november 2022 is this done intentionally by bank I don't want this policy and want my money back
        +1 photos
        Nov 24, 2022
        Complaint marked as Resolved 
        Call come from the bank in the last year and ₹ 1899 was also deducted, but later I called the customer care and got the policy closed, yet this year the money was deducted.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy1n) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Nekshad
          from Khariar Road, Odisha
          Nov 24, 2022
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          Address: Khariar road

          Last year my brother had started a policy by mistake, after which ₹ 1899 was deducted, then I called customer care and got that policy service stopped. But now again my account has been deducted ₹ 1899 on 3rd November 2022. i want all my money back
          Nov 24, 2022
          Complaint marked as Resolved 
          Last year I got a call from the bank, my brother had started the policy by mistake but later I got the policy closed by calling back to the customer care, yet this year ₹ 1899 has been deducted from my account.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy2a) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Kanchana PM
            from Bengaluru, Karnataka
            Nov 23, 2022
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            Address: Kanchana PM dhulehole harihara t davanagere d

            Hi,
            I'm KANCHANA P M, have updated my bank details for EPFO kyc but after along day still my bank account is not verified, and I'm unable to claim my PF.

            Please take action and help us to complete the verification earliest.

            We requesting you to kindly do the needful.

            Thank you

            Regards
            Kanchana PM
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7w) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              BhavanaNanda
              Nov 23, 2022
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              590 rs getting deducted twice in a month

              Address: #23/1, shanthi road, shanthi nagar, bangalore - 560027

              Hi Team,

              I am facing issue with my ICICI account as there is 590 rs deducted twice (1st time - on 07th Nov 2022 and 2nd time on 21st Nov 2022) without any intimation.

              Acc Number[protected]
              IFSC coded - ICIC0000047

              Kindly let me know why is this amount deducted and refund my amount asap.

              Regards,
              Bhavana. M...
              +2 photos
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              A
              Ahjaj Patel
              Nov 23, 2022
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              Hi Team,

              I am icici account holder, November month my account got deducted as "CashTxnChgs-Branch-Oct22+GST".

              I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction

              can you please let me know the valid reason for the money deduction?
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv8b) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Nov 23, 2022
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                I have been maintaining both ICICI NRE and NRO accounts for several reasons. Both are linked. NRO is more regularly used for transactions in India (remittances, payments, maintenance charges of house etc). NRE is also used and the last active transaction was in August 2021. But it is in debit unfrozen with a reason that there is no activity for the last 10 years! Now, when I try to use my NRE account to make a fund transfer, I am unable to do so. I have already submitted KYC multiple times for the last few years. Issue is not getting resolved immediately. Please unfreeze the account immediately.
                Issue/request # to ICICI: 000Y1aHQN6B364QT
                ICICI Bank customer support has been notified about the posted complaint.
                Correction: I meant - I have been maintaining the accounts for several years (and not reasons as in the first paragraph).
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv76) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  H
                  HarshiMohan
                  from Mysore, Karnataka
                  Nov 22, 2022
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                  My mother is investing ICICI money multiplier bond on 11 jan 1999 of Rs. 4000.
                  Bondholder no: 4763-435
                  Certificate no: 4088
                  Names of bond holders: C Harshitha
                  U/G Nirmala
                  Bond no: one
                  I want the status of these bond.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7d) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rishikesh11
                    Nov 22, 2022
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                    Address: BRANCH - ICICI BANK, BANER ROAD, Pune

                    My 2 times 590 rupees dected from saving account on[protected].
                    There no reason i found for this diduction.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv75) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      kharvi63
                      Nov 22, 2022
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                      I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account..

                      It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

                      My registered mobile number is [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7a) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Kunal pareek555
                        Nov 22, 2022
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                        Money deducted but not showing successful

                        I done my fee payment of 2300 for university of rajasthan money deducted from my account but not showing successful

                        I did through upi
                        Upi ref no :[protected]...
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                        Kunal pareek555
                        Nov 22, 2022
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                        Address: 8 army nagar niwaru road jhotwara jaipur rajasthan 302012

                        I am a student of rajasthan university i filled my exam form on university site of Rs2300 on 19 november 2022 through UPI transactions money deducted from my account but on site it is showing payment not done

                        I try contacting on helpline no but it is always switch off

                        Help me out with it my application number is 50095155
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                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Shaz1234567
                          Nov 22, 2022
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                          Resolved

                          001101088624 Account Frozen without a reason

                          Address: Andheri West, Mumbai

                          Hi,
                          I applied for a NRE and NRO account with ICICI Bank in July, after a lot of hassle they opened it around September, only to freeze it in October. That, too, without any reason.

                          Since 23-Oct I am sending them email and calling the relationship officer, Akansha Dahiwale, of the Andheri (W), Mumbai, branch, but they haven't been able to give me any reason as to why my account has been frozen. Nor have they un-freezed...
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                          skcr232000
                          from Bhilai, Chhattisgarh
                          Nov 21, 2022
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                          Address: Bhilai , Durg , Chhattisgarh

                          My Name is Santosh Kumar, holding ICICI Bank account No.[protected]
                          this month date 12 November 2022 in my account 161.52 Rupees has been deducted from my account in the name of nach_ad_rtn_chrg~INGENOT~08NOVV22~32dfe66
                          without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                          What is this transaction purpose? nach_ad_rtn_chrg~INGENOT~08NOVV22~32dfe66

                          I want a strong reply from your side dear icici bank.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy26) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            T
                            Thebotnets
                            from Patna, Bihar
                            Nov 21, 2022
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                            I have purchased lots of products in last festive sell and gifted to all my family and friends from my Amazon card .. now the have blocked my cash back of 8400+ .
                            Iam very loyal customer of icici never expected this type of fraud from this big Bank .. if they can't give cb then i have to close all my acnts and fd with them. Also they are not replying to my mails.
                            Mobile number in bank is [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              R
                              Rajnish Suri
                              Nov 21, 2022
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                              Website: icicidirect.com

                              I am holding sip in mutual funds since last over 10 years.
                              Suddenly 2 months back i discovered that i am not able to sell as both mobile no. & email have been altered in portfolio in all mfs so that we cannot redeem if we want to.
                              This is an unfair practice and i have spoken to rm at ahmedbad sh bhagya on [protected].
                              As per him other customers also facing this problem.
                              He made me fill a form on 3rd sept'22 giving details of all my holdings and said same will be corrected in 1 week.
                              It is now 2 months but still not able to redeem.
                              Why are we being cheated like this.
                              I do not have the freedom to redeem my mf if some scheme is doing badly.
                              Sadhana suri
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Sumitsaini1991
                                from Delhi, Delhi
                                Nov 21, 2022
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                                Please find the below mentioned transaction details.
                                ECSRTNCHGS151122_SR8663566 Amount-590

                                Hi all,

                                I don't know why this amount deduct from my account. i am middle class man, kindly refund my money.

                                Thanks.
                                Sumit
                                +1 photos
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                                  PRASANN DHOOT
                                  Nov 21, 2022
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                                  Address: fatimanagar, Pune

                                  DP CHGS deducted without any use Rs. 798
                                  without any prior notice or message
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7q) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  PRASANN DHOOT's [Complaint's author] reply, Nov 30, 2022
                                  On which email Id and What is UID?
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