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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Jun 2, 2026

Complaints 23783

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14308

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9475

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ICICI Bank reviews & complaints page 58

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I have ICICI account salary account, I do not have any DEMAT account associated with ICICI. and I do not have any mutual funds .
826 rupees were deducted with the subject DP CH GSTILL NOV-22
can anyone explain this please why is this amount deducted ?

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 8, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktvf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have been charged ₹826 without any consent of mine, it states "DMC/INC DP CHGS Till Nov 22", please return my money.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 8, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktvl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: delhi

Dear Sir,

I've been receiving continuous call from the Recovery agent, harassing me for the outstanding amount.
I've been threatened multiple times by the Agents on setting my account on NPA, they have even visited my home for the recovery process and these process are very humiliating.

I've visited the bank in order to convert it into flexi EMI, but bank personnel are advising to visit Credit Card dept, and credit card dept, are not responding to it to convert it into Flexi EMI.

Request you to kindly go through it and provide the way forward into a plausible soultion to move forward.

Regards
Virender Kumar
[protected]

ICICI Bank Account number[protected]

Dec 28, 2022

Complaint marked as Resolved

Mobile number - 9999714936 Email - [email protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

[email protected]'s [Complaint's author] reply, Jan 3, 2023

Recovery agent, harassing me for the outstanding amount.
I've been threatened multiple times by the Agents on setting my account on NPA, they have even visited my home for the recovery process and these processes are very humiliating

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Address: Chakli circle , vadodara

Myself Nirmit Pandya, I have been with icici bank since 2013. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 DEC 2022. DMC/ DP CHGS TILL NOV-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjqq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjqq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI bank has deducted rs 590 from my savingj account without any notification, Kindly refund my money.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjre) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today morning I transferred 65k and 2k to my SBI account from ICICI bank. Amount debited from my ICICI bank but not credited to my SBI account

Very poor service from ICICI bank

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjrx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir, of late I have started getting spam mails from ICICI Bank through [protected]@connevtinboxx.com.
In the last 24 hrs I have received 27 spa mails ie from changed sender IDs to escape Filters eg ICICI-HL, , ICICI Bank-HL, ICICI, ICICI Bank Home Loan,
ICICI-HOME LOAN. Wonder when this Spammer of the First Order will quit their nefarious activities.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjsf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am also facing the same issue. The amount was deducted from my ICICI account on 13/12/2022. When I call to customer care I didn’t receive any proper reason.
Can any one suggest me how to resolve this issue.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjsj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 522 ASC bn

Payleter accounts activation fee returns but activation time not to be sho charged if sho the charge I have not activated accounts so I request deactivated accounts and refund to amount and closed account

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvh7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Juned Hotel,Patel nagar, Chikalthana Aurangabad

I have applied the Amazon pay credit card but for some reasons I could not able to get delivered but now I want it to be delivered to my same address. My account no is *****7750 and Amazon pay credit card last four digit is 6000.
Can you please re-despatch it to my address. I am in abroad now so please communicate through mail and please get this resolved as much as possible

Thanks.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvi0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 5/102-60 SIvaji Garden, Vellanaipatti Post, Coimbatore - 48.

This is to inform you that funds from my Fastag account were charged after "December 14, 2022, 12:00 PM, " despite the fact that I had not yet crossed any tolls.

I've attached the statement "Highlighted", along with the car number that is associated with my cell phone and is noted as being unapproved or other. Please have a look and let me know right away.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvji) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 38,ABID BUILDING,1ST FLOOR,12,TALAAB STREET, , DHAUJ,NEAR BY TALAAB FARIDABAD, HARYANA, 121004

Website: www.consumercomplaints.in/new_complaint

I don't have a Demat account in ICICI but without my permission its opened by icic bank . When I checked my bank transactions and I found that there is three debit transaction "[protected] DP CHGS TILL OCT-22'---- INR 826, NACH_AD_RTN_CHRG~INGENOT~0
7NOV22~6d343eb~ZED LEAFI ...INT 589, 285, TOTAL =1700RS'. When ITS created the Demat account, IT was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvk0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Last 30 days about 590 rupees has been deducted from my account in the name of of bnk bflo~02DEC22~8260c54~18455
any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg~of bnk bflo~02DEC22~8260c54~18455

I want a strong reply from your side dear icici bank.

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Address: GOPALPURA JAIPUR

EsHello all,
This is second time this is happening. This happened earlier in 2020, my account got debited for 590 rs thrice in two days. When I called to confirm about this, the bank representatives just transferred my call back and forth from banking department to loan department and wasted my 2 hours in this with no resolution.
That is why I never kept money in this account for over 1.5 year but last month I met with an accident and by chance left some money in that account and they took the same amount of 590 thrice again.

This is not a legal practice. I had no loan going on with overdue payments. I don't know why are they doing this. I need refund for this.

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IF my card limit is 10 right now. Credit cards provide 20 Rs. I change the limit from app to 20.
Made one transaction to 15 rs
Change the limit from app to 10rs.
Before the billing date, I change it to 20rs again
 now before the billing date, I change the limit and made transactions in the same billing cycle so they charge me over-limit charges.   1. When I made a transaction you have history. Then when I change my limit to lower than my total uses then why the system does not stop me to not set over the limit? Just to take over limit charges this is first fraud.

2. Overlimit consider on bill generated. On the billing date, my limit is higher set and the bill is lower than why it charges over the limit. This is the second fraud

Need to post on social media once you reply.

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Hi,
I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
I visited my nearest branch and had a talk with customer care executive but didn't get proper response.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2f) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: B/205 nav madhur smurti chs navapada Subhash road dombivli west pincode 421201

Today, amount deducted from my account why are you amount deducting from my account, resolve my complaint.

NACH_AD_RTN_CHRG~Of Bnk
BFLo~03DEC22~2f3c999~25630

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Recently, bank deducted money from my account for demat account even though i dont have it. Why this unauthourised action was taken? Why the bank didnt notify me?
I need answer as this is the first time ICICI bank is doing it.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Vapi

I have payed amt. Of1 5K on date 01/12/22 through yono lite sbi app and refrence no-UB05965111.but payment not reflected in credit card and last four digit of card-8002

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE' and deducted an amount of 1662 which is quite high.

I seek an immediate response for such a big deduction of payment from my account and a require a refund.

This is an extremely poor customer experience that I am facing and I'm highly disappointed of their service.

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