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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 58

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S
swati17
from Kolkata, West Bengal
Dec 27, 2022
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ICICI bank has deducted rs 590 from my savingj account without any notification, Kindly refund my money.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjre) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Prakashchb
    Dec 27, 2022
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    Today morning I transferred 65k and 2k to my SBI account from ICICI bank. Amount debited from my ICICI bank but not credited to my SBI account

    Very poor service from ICICI bank
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjrx) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      H
      Harry Pal Singh
      Dec 25, 2022
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      Dear sir, of late I have started getting spam mails from ICICI Bank through [protected]@connevtinboxx.com.
      In the last 24 hrs I have received 27 spa mails ie from changed sender IDs to escape Filters eg ICICI-HL, , ICICI Bank-HL, ICICI, ICICI Bank Home Loan,
      ICICI-HOME LOAN. Wonder when this Spammer of the First Order will quit their nefarious activities.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjsf) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        Vishalrajoriya
        from Bhopal, Madhya Pradesh
        Dec 25, 2022
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        I am also facing the same issue. The amount was deducted from my ICICI account on 13/12/2022. When I call to customer care I didn’t receive any proper reason.
        Can any one suggest me how to resolve this issue.
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kjsj) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Arijit6501254
          Dec 24, 2022
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          Address: 522 ASC bn

          Payleter accounts activation fee returns but activation time not to be sho charged if sho the charge I have not activated accounts so I request deactivated accounts and refund to amount and closed account
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvh7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            I
            iamjuned75
            Dec 24, 2022
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            Address: Juned Hotel,Patel nagar, Chikalthana Aurangabad

            I have applied the Amazon pay credit card but for some reasons I could not able to get delivered but now I want it to be delivered to my same address. My account no is *****7750 and Amazon pay credit card last four digit is 6000.
            Can you please re-despatch it to my address. I am in abroad now so please communicate through mail and please get this resolved as much as possible

            Thanks.
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvi0) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Kumaraboopathi
              from Coimbatore, Tamil Nadu
              Dec 23, 2022
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              Address: 5/102-60 SIvaji Garden, Vellanaipatti Post, Coimbatore - 48.

              This is to inform you that funds from my Fastag account were charged after "December 14, 2022, 12:00 PM, " despite the fact that I had not yet crossed any tolls.

              I've attached the statement "Highlighted", along with the car number that is associated with my cell phone and is noted as being unapproved or other. Please have a look and let me know right away.
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvji) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                Mohd.Azhar
                from Faridabad, Haryana
                Dec 23, 2022
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                Address: 38,ABID BUILDING,1ST FLOOR,12,TALAAB STREET, , DHAUJ,NEAR BY TALAAB FARIDABAD, HARYANA, 121004
                Website: www.consumercomplaints.in/new_complaint

                I don't have a Demat account in ICICI but without my permission its opened by icic bank . When I checked my bank transactions and I found that there is three debit transaction "[protected] DP CHGS TILL OCT-22'---- INR 826, NACH_AD_RTN_CHRG~INGENOT~0
                7NOV22~6d343eb~ZED LEAFI ...INT 589, 285, TOTAL =1700RS'. When ITS created the Demat account, IT was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvk0) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  Janmejay singh rathore
                  Dec 23, 2022
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                  Last 30 days about 590 rupees has been deducted from my account in the name of of bnk bflo~02DEC22~8260c54~18455
                  any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                  What is this transaction purpose? Nach_ad_rtn_chrg~of bnk bflo~02DEC22~8260c54~18455

                  I want a strong reply from your side dear icici bank.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    H
                    Heysinghaaa
                    from Jaipur, Rajasthan
                    Dec 23, 2022
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                    Address: GOPALPURA JAIPUR

                    EsHello all,
                    This is second time this is happening. This happened earlier in 2020, my account got debited for 590 rs thrice in two days. When I called to confirm about this, the bank representatives just transferred my call back and forth from banking department to loan department and wasted my 2 hours in this with no resolution.
                    That is why I never kept money in this account for over 1.5 year but last month I met with an accident and by chance left some money in that account and they took the same amount of 590 thrice again.

                    This is not a legal practice. I had no loan going on with overdue payments. I don't know why are they doing this. I need refund for this.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      P
                      patelravi1988
                      from Ahmedabad, Gujarat
                      Dec 22, 2022
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                      IF my card limit is 10 right now. Credit cards provide 20 Rs.
I change the limit from app to 20.
                      Made one transaction to 15 rs
                      Change the limit from app to 10rs.
                      Before the billing date, I change it to 20rs again
                      
now before the billing date, I change the limit and made transactions in the same billing cycle so they charge me over-limit charges. 

1. When I made a transaction you have history. Then when I change my limit to lower than my total uses then why the system does not stop me to not set over the limit? Just to take over limit charges this is first fraud.

                      2. Overlimit consider on bill generated. On the billing date, my limit is higher set and the bill is lower than why it charges over the limit. This is the second fraud

                      Need to post on social media once you reply.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        swetsagar
                        Dec 22, 2022
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                        Hi,
                        I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
                        I visited my nearest branch and had a talk with customer care executive but didn't get proper response.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2f) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Amit Parkar
                          Dec 22, 2022
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                          Address: B/205 nav madhur smurti chs navapada Subhash road dombivli west pincode 421201

                          Today, amount deducted from my account why are you amount deducting from my account, resolve my complaint.

                          NACH_AD_RTN_CHRG~Of Bnk
                          BFLo~03DEC22~2f3c999~25630
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2g) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Viggu1994
                            Dec 21, 2022
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                            Recently, bank deducted money from my account for demat account even though i dont have it. Why this unauthourised action was taken? Why the bank didnt notify me?
                            I need answer as this is the first time ICICI bank is doing it.
                            ICICI Bank customer support has been notified about the posted complaint.
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                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2h) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              shashi089
                              Dec 21, 2022
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                              Address: Vapi

                              I have payed amt. Of1 5K on date 01/12/22 through yono lite sbi app and refrence no-UB05965111.but payment not reflected in credit card and last four digit of card-8002
                              ICICI Bank customer support has been notified about the posted complaint.
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                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2m) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                afzalsheriff
                                Dec 21, 2022
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                                There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE' and deducted an amount of 1662 which is quite high.

                                I seek an immediate response for such a big deduction of payment from my account and a require a refund.

                                This is an extremely poor customer experience that I am facing and I'm highly disappointed of their service.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  B
                                  bhavik.devdhar
                                  from Mumbai, Maharashtra
                                  Dec 20, 2022
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                                  ICICI Bank Fraud Transaction via ADTPSLSIPG__000000016003

                                  Address: Thane

                                  Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2022 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different...
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                                  B
                                  bhavik.devdhar
                                  from Mumbai, Maharashtra
                                  Dec 20, 2022
                                  Resolved
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                                  Resolved

                                  Address: Thane

                                  Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2021 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different dates.
                                  Dec 20, 2022
                                  Complaint marked as Resolved 
                                  Wrong dates mentioned
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    mukesh ajayan
                                    Dec 19, 2022
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                                    After mutiple requests theiugh beqnch and calls they have not updated my mpbipe number and i am not able to use phone banking!!
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jaem) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      S Janardhan
                                      Dec 17, 2022
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                                      Credit card unable to pay

                                      Address: india

                                      I regularly pay ICICI credit card bill from my SBI account. I am unable to do the same this month. Every time I click ob card payment through internet banking, it allows me to select my bank as SBI, but then it goes only to ICICI bank account only and does not ask for card details as it should. I have tried through several other portals also everywhere I face the same problem. My outtanding is 30760/- and if I do not pay before 20th they...
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