I Siddhi Shah (upi id : [protected]@okicici) having bank account in ICICI bank, made wrong fund transfer through UPI to "KADAM PRASHANT JAGANNATH" (upi id : q[protected]@ybl) of Rs. 40, 000/-
The recipient bank is identified as Cosmos Co-operative Bank Ltd.
The UPI transaction Id is : [protected]
The Google Transaction Id is : CICAgJDawcyXdw
The correct recipient was "Kadambari", Due to similarity between name and surname
spelling "KADAM" and "KADAMBARI", hence, funds were erroneously credited to his account.
ICICI Bank has requested a wrong fund transfer request (SR#[protected]. However, I need resolution for this request.
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpch) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team