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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 64

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A
abhinavChauhan
Nov 12, 2022
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I've been charged ₹590 by the ICICI bank on[protected] without any reason. On the bank statement, it says ECSRTNCHGS... and I'm unaware of it. They didn't even inform me about the above. Kindly refund the above amount ASAP.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h93m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    B
    balukonduri
    Nov 12, 2022
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    I have seeded ICICI bank account KYC in EPFO on October 21st 2022 and there is no update till today (November 12th 2022). Its been more than 20days and I also contacted customer care and it seems they do not know anything about this and they said it will be auto approved and no can approve it manually from their side.

    This is such simple thing, where ICICI bank is unable do it right way. I feel very disappointed with staying with ICICI bank due to this.

    I hope they will improve their process on this, and there many complaints on this for ICICI bank and but still they are same.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hk91) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Abhilash Pendharkar
      Nov 11, 2022
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      What the hell is going on with ICICI bank, without prior intimation how ICICI Bank deduct money from my account.

      This is really very Bad. Bank has deducted 590 Rs twice and 67 rs third time total 1247 rs deducted.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h88r) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Agasthya27
        Nov 11, 2022
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        Hi,

        On November 11th, 2022 Rs590 Rs168 and Rs 0.01 was deducted from my savings ICICI account.
        When i checked the Statement it showed Bajaj Finserv, I contacted them and they informed me that they are authorized to deduct only EMI loan amount, not any other charges.
        I spoke to two of ICICI bank executives, they weren't helpful.
        Kindly look into it.

        Please find my deductions for reference.

        NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~4f4e224~ICIC7 Rs.590
        NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~2fd9856~ICIC7 Rs.168.78
        NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV22~98e12b2~ICIC7 Rs. 0.01
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hk95) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          C
          c219636
          from Panipat, Haryana
          Nov 11, 2022
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          My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan attach joint diclarration from mention below
          ICICI Bank customer support has been notified about the posted complaint.
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            C
            c219636
            from Panipat, Haryana
            Nov 11, 2022
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            Address: panipat

            My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Anandukrishnan1123
              Nov 11, 2022
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              Address: New Delhi

              I am using ICICI credit card since last 2 years and make manual payments at the end of each month before due date

              Similarly, I made a payment on 3rd November for bill due for 7th November. I got an SMS stating that:

              Dear Customer, auto-debit for ICICI Bank Credit Card XX4085 could not be completed due to insufficient funds in Account XX5059. Please make payment through an alternate mode immediately to avoid charges. Please ignore if already paid.

              I checked my CC statement its mentioned auto debit return fee and service charges INR. 1990 including GST. I dont have auto debit facility opted on my account and the penalty is for insufficient funds.
              ICICI Bank customer support has been notified about the posted complaint.
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                V
                Varunggg
                from Thrissur, Kerala
                Nov 11, 2022
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                I need my bank kyc details updated in the epfo portal to claim my pf amount. I have added the required details but it is still showing verification under process. I need the bank to verify it as soon as possible.
                ICICI Bank customer support has been notified about the posted complaint.
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                  R
                  [email protected]
                  from pune, Maharashtra
                  Nov 11, 2022
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                  Hello
                  i have updated my bank details on EPFO website on 29th October 2022. the verification is still showing pending because of which I'm unable to withdraw funds. could you please help me with this my details are
                  Reshma Hemant Salame
                  UAN Number[protected]
                  my mobile number is [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5kj) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Poopan
                    from Kanpur, Uttar Pradesh
                    Nov 11, 2022
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                    Hi Team,

                    Name: Pooja Pandey
                    I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

                    Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022 without any single alert.

                    Please do the needful and generate the refund of all transactions.

                    Regards,
                    Pooja Pandey
                    ICICI Bank customer support has been notified about the posted complaint.
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                      P
                      Poopan
                      from Kanpur, Uttar Pradesh
                      Nov 11, 2022
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                      I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

                      Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022

                      Please do the needful and generate the refund of all transactions.
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h59h) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        Nikky11
                        Nov 11, 2022
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                        Bank ARM had opened my Demat Account without my permission - just to fulfill his targets and I was totally unaware of it.

                        I got the Demat annual maintenance bill on 7th Nov 20222 and the very next day I raised a service request SR[protected] to close the Demat account on 8th Nov 2022.

                        Unfortunately, the bank deducted 826 rupees from my ICICI salary account on 9th Nov which I never opened willingly.

                        I have asked for a refund of the deduction of 826 rupees as I never used a Demat account in life and never opened it.

                        The bank has closed my Demat req but I have not received any refund yet.

                        Please help!!
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h59x) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Devanand verma0
                          from Delhi, Delhi
                          Nov 10, 2022
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                          ICICI Bank had auto deducted my amount of rps 2994.58 (1200+216+1337.78+ 240.80 from my account on 07/nov/2022 as late payment fee
                          I never failed any repayment till now and I don’t have any idea related this. So Plzz refund my amount back to my account . I don’t want any deductions from icici so do needful
                          Otherwise these issue get serious and will remove or block the icici account permanently
                          Without confirmation how can you people deduct the amount . Plzz refund my amount back.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5nk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            X
                            xavier kalyan
                            Nov 10, 2022
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                            I have updated my new icici account number in PF on 28th OCT 2022, till date its showing pending.

                            UAN No:[protected]
                            Ac.No:[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h38f) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Reply
                            A.D.G's reply, Nov 11, 2022
                            I am also facing the same issue. I have updated my IFSC on 19th oct. Till date it's pending. Please help.
                            My UAN no. I'd 101063279195
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                              N
                              Nikhil ahuja 3004
                              Nov 10, 2022
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                              Nikhil Ahuja here, I have been with icici bank since 2021. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 JULY 2022. DMC/ DP CHGS TILL JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5o0) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Nirmal070
                                from Chennai, Tamil Nadu
                                Nov 10, 2022
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                                Am an icici bank customer. Today[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h5oz) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  A.D.G
                                  Nov 10, 2022
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                                  I have raised a request in my EPF account for bank kyc as i have changed by branch hence the IFSC needed to be updated. Without the updated IFSC my claim although approved was bounced back. Its been 20 days since I have seeded for the kyc.
                                  I have been running around the branch of ICICI for any updates. NO ONE IN THE BRANCH SEEMS TO KNOW ANYTHING ABOUT THE PROCESS. I mean ... seriously?? Being such a big Bank, the process is this slow???.

                                  I am unable to raise another claim due to pending approval from the bank for my kyc. I urgently needed the amount.
                                  I sincerely request to provide me a resolution for this.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    MaNzIr in the
                                    Nov 9, 2022
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                                    Address: ICICI BANK

                                    [protected]
                                    IN[protected] DP CHGS TILL
                                    APR-22

                                    826.00 DR

                                    without any information deducted money from my account
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h12u) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      K
                                      kantey vinay kumar
                                      from Hyderabad, Telangana
                                      Nov 9, 2022
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                                      Dear sir/madam,

                                      ICICI Bank had auto deducted my amount of rps 1899 from my account on 05/nov/2022 as PPL/WPP renewal of policy
                                      I never accepted any policy till now and I don’t have any idea of policy so Please refund my amount back to my account . I don’t want any policy from icici so do needful
                                      Otherwise these issues get serious and will remove or block the icici account permanently
                                      Without confirmation how can you people deduct the amount . Please refund my amount back.
                                      How can you people deduct my amount without my concern?
                                      Just need my amount back immediately and I don’t want any policies from icici

                                      Accountant name: Kante Vinay Kumar
                                      Account number:[protected]

                                      Regards
                                      K.vinay kumar
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h69l) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        Aryaanish
                                        Nov 9, 2022
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                                        Dear Sirs,
                                        I Arya Sumangi, have my PF account (UAN number[protected]
                                        I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

                                        I have made this request on 31/10/2022. But It is still showing KYC pending approval.
                                        I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

                                        Could you please do the needful to the concerned department to complete this KYC pending.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0aq) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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