Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 23, 2024
Complaints 23611
Resolved
14238
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
933
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nanda K
from Chennai, Tamil Nadu
Sep 30, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy Interest charges on ICICI CREDIT CARD

Hi,
My previous month due:117254.57, but i have paid 117074, Remaining amount 180rs i forgot. For that they charged the interest of 4, 798.79 IGST- 18%- 863.78 Total - Rs 5, 667 is my intesterst charge. They charged for whole amount not for 180rs.
When i called the customer care, they told that even though the part payment is made still they charge the interest
rate for the whole due amount for the last month.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka94970
from NOIDA, Uttar Pradesh
Sep 30, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc/in30302895047468 dp c hgs till aug-22

Hi Priyanka Kumari here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Aug-22) on 28-September-2022. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/[protected] dp chgs till Aug-22

We people are...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
akshay_28
Sep 30, 2022
Report
Copy

Referral issue

Iam a user of icic direct
I reffered icic direct to my friend.
He opened the account successfully, but i got the refferal amount of only 1 RS
But i should get 100RS on each successful refferal as per icic direct.
Please solve my issue as soon as possible.
I faced this issue with 2 refferals....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Expert09
from Hyderabad, Telangana
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Merchant Services Fiserv POS Terminal unnecessary charges

Address:Hyderabad

I run a small business, Fiserv Merchant executive called me and explained about the swiping machine it looked good as they explained that it 1 time charge of RS.3500+ RS.590 GST which brings the total to RS.4190 for 1 year and rest would be credit card and debit card charges applicable on all transactions.
It looked good, hence they arranged a POS Terminal. In the first 2 transactions the amount RS.4100 was deducted as a 1 year 1...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
RAVI MEHROTRA
from Indore, Madhya Pradesh
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc/in30267939514427 dp chgs till aug-22

Address:Pune-411061

Dear ICICI,
On 27th Sep, Rs 826 is deducted from saving saving bank account without my notice. Could you please explain the reason for this deduction.Also I am not using any additional service of Demat etc for which these money are charged.please share the email id to raise the concern and refund my money.

Ravi Mehrotra
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
farazunicode
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank CashTxnChgs-Branch-Aug22+GST

Address:THANE BELAPUR RD GHANSOLI, 400701

Hi Team,

Account Number:[protected]
Transaction Date: 29 Sept '22

I am ICICI account holder, 29 Sept '22 month my account got deducted as "CashTxnChgs-Branch-Aug22+GST" charges without my knowledge.

Rs 4897

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges have been already deducted from my account...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mangeshjadhav101
from Sangli, Maharashtra
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dp change ICICI

Address:Sangli

I. Have never used or active demate account. Without informing how did you dedicate change 826₹ .i want my money back as soon as possible.

Note:- stop theses type of activation. Explain not received deduction massages. Refund money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shekhar Chandra lohani
from Rudrapur, Uttar Pradesh
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduct from my account without my permission

Hi,

I am ICICI account holder, Sep'22 month my account got deducted as "CashTxnChgs-Branch-AUG22+GST" charges.

29 Sep'22 - Rs 1327.50

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

I want to refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ricardo Leblond
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc/1601430103437999 dp chgs till a ug-22

Hi Ricardo Shane Leblond here. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL A
UG-22) on 28-Sep-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - DMC/[protected] DP CHGS TILL AUG-22

We...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rpvyuga
from Virudhunagar, Tamil Nadu
Sep 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Savings Bank Account Debit Freezed

I have submitted my kyc documents on 12th Sep. On the very next day i got a mail that KYC updated successfully and went to bank to unfreeze my account and they have raised new debit card service request and said that with in 4 working days it will received. But that request has been rejected and I have been to bank more than 2 times now it is told that kyc request is processed successfully but my account is still debit frozen. Because of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sagargurav07
from Pune, Maharashtra
Sep 28, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised transection-DMC/IN30302881180647 DP CHGS TILL AUG-22

Hi ICICI Bank,

Sagar Gurav here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL AUG-22) on 28-Sept-2022. I have neither subscribed nor used my Demat account till now, not any other activities.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - DMC/IN[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujay nath
Sep 28, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card bill payment Failed

Address:Kolkata

I have made a transaction through icici imobile app for paying my credit card current outstanding bill amt of 6829. The amt got deducted o stantly from my Axis bank account. But from ICICI i did not get any status, message or email regarding my bill payment. I need to know whether the payment got failed or not. As the amt is deducted from myAxis account. If there is so mutch glitch while paying the credit card bill amount in advance, then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyabharti620
from Delhi, Delhi
Sep 28, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for invalid deduction of money from my sbi account even the payment was failed

Details of payment
Payment to icici eazypay
Pay for
Payment done by phonepe
Sbi ACCOUNT ₹16, 500
UPI id : T2209221731389301757435
Date :22/09/2022
Sir, my issue is regarding to failure of payment. The amount was deducted from my account while making a payment for my college fee of ramanujan college Delhi university through eazypay icici gateway

In brief,
Actually...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
susheela choudhary
Sep 27, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Report
Copy

NetBanking transactions

Sir, I paid counselling fee through personal NetBanking of SBI to PTET JNVU Jodhpur. Total three transaction made on 17 septembar 2022 against chalan of PTET As first two transactions show fail in chalan and third one is shows success. The amount of first two transaction should be refunded but still not credited to my account.
Transaction referance no as follow
1. [protected]IGAOHXBW
2. [protected]IGAOHXKUbr...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vaira1976
from Chennai, Tamil Nadu
Sep 27, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit of ICICI RAROG

Address:Chennai

Today I have received Rs.1097/- as Credit from ICIC0000186-RAROG But not sure what is this Credit about. I have a PL with ICICI for which EMI is getting deducted on time. Is this Credit related to this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jos7152
Sep 27, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card reward points

One of the worst support I’ve ever seen in my life, there is no professional manner to handle a customer, I shared multiple mails regarding from mail id that I didn’t received my reward points from April to August which is nearly 3000 but only it shows 600 in my netbanking, yes I know you migrated from payback to icici rewards but why are you not creditiing my reward points
Mobile -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maneswar Puthal
from Balasore, Odisha
Sep 27, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited without any OTP or confirmation towards VSI Amazon

I would like to bring into Notice that, An amount of Rs 1499 has been deducted on 26th September 2022 from my ICICI Bank without any confirmation through OTP or any other means. The message shows a standing instructions of Rs 1499 has been paid to VSI Amazon successfully.

I am providing snapshots of the issue for your reference. Please Help me get my money back....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen6660
from Hyderabad, Telangana
Sep 26, 2022
Jan 10, 2023
This thread was updated on Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount got debited but not credited Back

Hi. My amount of Rs.12, 000 has got debited on 10th Aug'2022 with Ref no: [protected] but still not yet credited back to my account. Whenever I'm trying to reach ICICI, they are saying that amount has been transferred to Receiver. Receiver account was not credited with the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Pallavi 123
from Visakhapatnam, Andhra Pradesh
Sep 26, 2022
Mar 3, 2023
This thread was updated on Mar 3, 2023
Report
Copy

DcardFee- ICICI

ICICI Bank — Dcardfee

I have been an a/c holder of ICICI bank since 4 years.
I have noticed that they have charged Rs706.82 under this category DCardfee4102AUG22-JUL23+GS
I have never before formally/ informally communicated about these charges. After all these years I blindly believed all transactions are happening with my consent. I never expected that the a/c holder would be kept out of the loop from these...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
rahul T D
Sep 25, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecsrtnchgs 050922 Sr851975665gst

Address:Saoner Maharashtra
Website:infinity.icicibank.com/corp

Why all the time I need to pay these type of charges? Should I know exact reason for deduction
Similar transaction with amount and date:
ECSRTNCHGS050322_SR[protected].00 08/03/2022
ECSRTNCHGS050522_SR[protected].00 06/05/2022
ECSRTNCHGS240522_SR[protected].23 25/05/2022
ECSRTNCHGS240522_SR[protected]GST 157.73 08/06/2022
ECSRTNCHGS050922_SR[protected].30 09/09/2022
ECSRTNCHGS050922_SR[protected]GST...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy