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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 64

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A
A.D.G
Nov 10, 2022
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I have raised a request in my EPF account for bank kyc as i have changed by branch hence the IFSC needed to be updated. Without the updated IFSC my claim although approved was bounced back. Its been 20 days since I have seeded for the kyc.
I have been running around the branch of ICICI for any updates. NO ONE IN THE BRANCH SEEMS TO KNOW ANYTHING ABOUT THE PROCESS. I mean ... seriously?? Being such a big Bank, the process is this slow???.

I am unable to raise another claim due to pending approval from the bank for my kyc. I urgently needed the amount.
I sincerely request to provide me a resolution for this.
ICICI Bank customer support has been notified about the posted complaint.
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    M
    MaNzIr in the
    Nov 9, 2022
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    Address: ICICI BANK

    [protected]
    IN[protected] DP CHGS TILL
    APR-22

    826.00 DR

    without any information deducted money from my account
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h12u) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      kantey vinay kumar
      from Hyderabad, Telangana
      Nov 9, 2022
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      Dear sir/madam,

      ICICI Bank had auto deducted my amount of rps 1899 from my account on 05/nov/2022 as PPL/WPP renewal of policy
      I never accepted any policy till now and I don’t have any idea of policy so Please refund my amount back to my account . I don’t want any policy from icici so do needful
      Otherwise these issues get serious and will remove or block the icici account permanently
      Without confirmation how can you people deduct the amount . Please refund my amount back.
      How can you people deduct my amount without my concern?
      Just need my amount back immediately and I don’t want any policies from icici

      Accountant name: Kante Vinay Kumar
      Account number:[protected]

      Regards
      K.vinay kumar
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h69l) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Aryaanish
        Nov 9, 2022
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        Dear Sirs,
        I Arya Sumangi, have my PF account (UAN number[protected]
        I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

        I have made this request on 31/10/2022. But It is still showing KYC pending approval.
        I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

        Could you please do the needful to the concerned department to complete this KYC pending.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0aq) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Arv nair
          from Mysore, Karnataka
          Nov 8, 2022
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          Address: Mysore karnataka

          My bank account has been blocked and I am not able to unblock it as I am in UAE and I can't go to the bank in person as my bank branch is Mysore Infosys branch and I am facing real problems due to this. Kindly resolve this issue ASAP.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0ap) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Manikantaseerapu
            from Visakhapatnam, Andhra Pradesh
            Nov 8, 2022
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            Address: Near XKotha road, Buchipalem road, Kancharpalem, Visakhapatnam

            Hello Sir, I'm not using my bank account since 2years, When I tried to maintain balance in my account, they automatically debit my amount in the charges of demat account, I don't have any demat account and I don't know how to use also. I need my money back to my account and close the demat account permanently.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gz7h) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              U
              Urv123
              from Palghar, Maharashtra
              Nov 8, 2022
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              [Resolved] ICICI Bank — ecsrtnchg debit of INR 590
              Urvashi gupta
              Nov 8, 2022
              I was supposed to pay my EMI to grow on 1st nov2022 but the auto-debit never happened. After waiting for a long, I transferred the EMI amount manually on November 1, 2022, to the respective merchant account number. On 7 November 2022, I received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required EMI amount. But I can see that 590 has been debited with the transaction code ECSRTNCHGS011122_SR[protected] on 7th November 2022.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h0al) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                gregpaul
                Nov 7, 2022
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                Dear Sir,
                I, Gregory Paul, have my PF account[protected].
                I have newly seeded the ICICI bank account because of a change in IFSC code.

                I have made this request on 19/10/2022. But It is still showing KYC pending approval.
                I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

                Could you please do the needful to the concerned department to complete this KYC pending.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pugalenthi R N
                  Nov 7, 2022
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                  I have taken Overdraft (OD) against (Fixed Deposit) FD through internet banking, and now I have already Completely paid entire OD amount and want to close my OD account, have called ICICI Bank Customer Care no. of times but no proper response at all...

                  And now ICICI bank is unnecessarily adding interest on this OD account, which is Severely affecting my CIBIL Score and it's not fair at all from a reputed Bank (ICICI Bank); I hope would receive appropriate response and resolution from this forum...
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gz8k) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    krishnaprasanth710
                    Nov 6, 2022
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                    I am the a/c holder of icici bank from last 7 years,
                    Now they have charged rs. 706.82 under this category dcardfee1789SEP22-AUG23+GST
                    On 28 October 2022.
                    I am not aware what type of charges are these.
                    They says there is no charges of this and deduct my money.
                    Kindly refund my money back to my account.

                    Who has given right to icici bank to deduct the money without informing us.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gza8) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      RIPHarshad
                      Nov 5, 2022
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                      Address: 1282/2 Bhoiwada

                      Hi Harshad Parmar here. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL S
                      EP-22) on 26-Oct-2019. I have neither subscribed nor used my demat account till now.

                      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                      Mentioned the transaction remark - DMC/[protected] DP CHGS TILL SEP-22

                      We people are here because of trust towards. But this is totally an unacceptable behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                      Kindly refund my money at earliest.

                      Spoke with Ashish (Customer Executive)

                      Contact number : +91 [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvjf) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      [protected]@icicibank.com ? which email?
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                        K
                        kumarvasu1234
                        from Satna, Madhya Pradesh
                        Nov 5, 2022
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                        How to redeem my money multiplier bond 0898-MMB

                        I have an ICICI money multiplier bond -0898-MMB whose deemed date of allotment is[protected] and redemption date is[protected].
                        Bond holder No 4329-890
                        Certificate No. 16788
                        Customer identification number is 2599212
                        Please tell that how can I redeem the bond...
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                        A
                        Arshu0424
                        from Hyderabad, Telangana
                        Nov 5, 2022
                        Resolved
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                        Resolved

                        ICICI Bank had auto deducted my amount of rps 1899 from my account on 05/nov/2022 as PPL/WPP renewal of policy
                        I never accepted any policy till now and I don’t have any idea of policy so Plzz refund my amount back to my account . I don’t want any policy from icici so do needful
                        Otherwise these issue get serious and will remove or block the icici account permanently
                        Without confirmation how can you people deduct the amount . Plzz refund my amount back.
                        How can you people deduct my amount without my consent .
                        Just need my amount back inmediately and I don’t want any policies from icici
                        I will just close this account .
                        Just refund my amount back .
                        Nov 5, 2022
                        Complaint marked as Resolved 
                        Hello sir / madam, ICICI Bank has deducted amount of rupees 1899 from my icici salary account on 05/11/2022 as (PPL/WPP_SR. [WPP_SR [Protected]]_renewal of policy ). I never accepted any policy till now and iam not aware of any policy of ICICI So Plzz refund back my amount to my account .I don’t want any policy from icici bank right now . So, Plzz kindly refund my amount back .kindly do the needful . I need my money immediately .
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvl2) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Darshana_12
                          from Kūkatpalli, Telangana
                          Nov 5, 2022
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                          I would like to bring it to your notice that, I got the message from ICICI Bank for amount debited of INR199.00 on 5-Nov-2022 without my concern.
                          The transaction message says vsi/amazon stan. Neither I had done any transaction and got any OTP during the transaction nor I am a prime member thinking to be auto renewal.
                          Could you please assist me regarding this. Please find the attachment regarding the same.

                          05 Nov '22
                          VSI/AMAZON /[protected]/[protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu20) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Muthukani
                            from Chennai, Tamil Nadu
                            Nov 5, 2022
                            Resolved
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                            Resolved

                            Address: Intimate fashions , Guduvancherry .Chennai-603202

                            Dear Sir/Madam,

                            I have seeded my ICICI Bank account details on the EPFO website on 29th Sep 2022 and its still pending for verification from Bank's end. I have already Spoken with bank Assist( customer service care).but I didn't get proper response. I have made mistake that entered my previous branch IFSC code while i submitting Bank KYC.I am waiting for more then a month to get rejected or approved. But still shows verification under process. Even i can not able to delete the details in to EPFO page. Because, the option not available. It supposed to reject long time before.

                            Due to this problem I am unable to raise claim on the EPFO website for my emergency.

                            I thoroughly regret to see such a lethargic response from a well reputed bank like ICICI. After going through few posts online regarding the same from other people. Bank need to involve in those complaints and solve the issues.

                            My UAN[protected]
                            +1 photos
                            Dec 10, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 06, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvla) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              C
                              Chiranjibi Paikaray
                              from Bengaluru, Karnataka
                              Nov 5, 2022
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                              Address: Bangalore

                              Arround rupees 3000/- was deducted from my account on (Nov 04 2022 )under this following statements. Why i am getting all charges from my account? So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                              I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg". please kindly check and refund.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvlc) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                _kumar
                                from Motihari, Bihar
                                Nov 5, 2022
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                                I am KUMAR. 826.00 Rupees has been deducted from my account as DP CHGS TILL SEP-22. My Client ID is 98387318.

                                I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.

                                I need my money back immediately.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu2a) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Abhishek Verma
                                  from Delhi, Delhi
                                  Nov 5, 2022
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                                  Why all the time I need to pay these type of charges? Should I know exact reason for deduction
                                  Similar transaction with amount and date:
                                  ECSRTNCHGS050922_SR[protected]GST - Rs 590/-
                                  ECSRTNCHGS130922_SR[protected]GST - Rs 590/-
                                  ECSRTNCHGS160822_SR[protected]GST - Rs 590/-
                                  ECSRTNCHGS131022_SR[protected]GST - Rs 590/-

                                  Total - Rs 1770/- deduction till now
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu2e) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Sam6789
                                    from Lucknow, Uttar Pradesh
                                    Nov 4, 2022
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                                    Address: 647/19 sec-i jankipuram lucknow

                                    Myself saurabh kumar mishra I have been with icici bank since 2017. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 4 November 2022. DMC/ DP CHGS TILL September 22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                    +1 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvlh) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      sabhyajeet dhar
                                      from Kolkata, West Bengal
                                      Nov 3, 2022
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                                      Respected Sir/Ma'am,
                                      I have ordered a MM-21 5-Button Knee Cut Denim High Waist Skinny Fir Women's Jeans on 13-Oct-2022 (order id:[protected].
                                      My registered email id: [protected]@gmail.com.
                                      But I have returned the product.
                                      Amazon initiated the refund on 25-Oct-2022 and it was expected to come on 03-Nov-2022.
                                      Amazon gave me the reference id[protected] but the ICICI Bank has still not credited my money.

                                      This is urgent please help me as soon as possible.
                                      +2 photos
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0guac) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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