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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 64

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S
Saloni Giri
Dec 1, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Address: India

Respected Sir,
This mail is to inform you I had made the payment of primary bpsc teacher application form but later got to know that B.ed is not eligible for primary bihar teacher vacancy as the options are not there for B.ed.
Please do the needful and cancel my form and refund the money as soon as possible.
I will be very grateful to you.
My registration number is[protected].
Reference id-[protected]
Date-22 Nov.2023
Reference no.- IGAQMBMEZ1
Timing-02:07 am

Again I made payment and it was suucessfully received by BPSC.
Details are-
Reference no.- IGAQMEOZH2
Timing-23:55 pm

I request you to refund the amount having reference number- IGAQMBMEZ1.

With regards
ICICI Bank customer support has been notified about the posted complaint.
Dear Saloni,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a17ema) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Mohammed Rokerya
    Dec 1, 2023
    Dec 6, 2023
    This thread was updated on Dec 6, 2023
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    I paid my credit card bill from UPI app. but it didn't got reflected on iMobile app. I have tried my best to go through their calls, pressing keys. But they didn't let me connect to a phone banking officer. they do their best to not let you connect to their phone banking officer. the call just wastes time by telling the unnecessary things and not giving an option to contact the phone banking officer directly.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mohammed Rokerya,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17emg) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sachin0770
      from Nagpur, Maharashtra
      Nov 30, 2023
      Dec 6, 2023
      This thread was updated on Dec 6, 2023
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      Address: Nagpur

      I am a customer of ICICI bank and my account number is ********0253. In the month of November, the bank deducted 1, 368.97 rupees from my account with the charge description 'ecsrtnchg', but I am not sure what this charge is for.

      I did not receive any confirmation email, SMS, or phone call from the bank regarding this charge. I would appreciate it if you could explain the nature of this charge and the reason behind it. I am not comfortable with such charges being deducted from my account without my knowledge or consent.

      I request you to kindly refund the charged amount as soon as possible. Please let me know if you require any further information to process my request.

      Thank you for your help.

      Best regards,
      Sachin
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Sachin,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elw) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Das piyali
        from MURSHIDABAD, West Bengal
        Nov 29, 2023
        Dec 2, 2023
        This thread was updated on Dec 2, 2023
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        Address: 88 PWD road ground floor dunlop Nirmal bhaban Kolkata 700108 near by UB colony playground
        Website: Bright Box

        Hi myself Piyali Das. 9/10/2023 i got a notification from ICICI Bank DSA urgent selection notice for freshers.I applied for this job interview. I gave my interview successfully on 14/10/2023. After that they told me for take training (7700) for this job and i agreed with them. Then 9/11/2023 they completed the training. Then they told me i got my appointment letter on 15/11/2023 but there are no phone emails massage. No response. 20/11/2023 they called me and again take money (2600)for giving appointment letter and they give an excuse i have some kyc problem if I give that money i immediately got my appointment letter they i paid that amount. But still now they send no mails no appointment letter. Neither they received call nor gave any msg reply from there own also. I borrow that Money for my training. I am a home tutor. Its too hard earned money for me. I have no one in my family without my mom. Please take a action against them. Its very difficult situation for me i hang on myself if i can't get my job or money. Please take a strong action.
        +1 videos
        Jan 2, 2024
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2023
        ICICI Bank Customer Care's response
        Dear Das Piyali,

        ICICI Bank doesn’t charge any fee/money at any stage of the recruitment process and has not authorised any person/agencies/partners/vendors to collect any fee/money for recruitment. If you come across any such mail, advertisements or persons who claim to offer jobs at ICICI Bank in lieu of money, please refrain from responding to them and do not pay any fee/money to them. Regards, Team ICICI Bank
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          V
          vilas Ghodke
          Nov 28, 2023
          Dec 1, 2023
          This thread was updated on Dec 1, 2023
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          Rs 826 had been deducted from my account without prior notice under DP Ch charges
          I haven't subscribe this service.
          Please refer attached image of bank statement .
          please do the needful, I want my money back.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Vilas Ghodke,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17585) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            amarrohan
            from Mumbai, Maharashtra
            Nov 25, 2023
            Dec 1, 2023
            This thread was updated on Dec 1, 2023
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            Hi Amarnath here.
            Would like to inform ICICI BANK has debited Rs. 826/- with any prior notice which is very disappointing. This amount has been deducted for demat account which I haven’t used even I am not aware when this account has been activated and with whose permission. I had nor received any call from bank neither bank employee has visited for opening these account. Opening such accounts without customers consent will impact very badly on a reputed bank. This is very ridiculous and course of action needs to be taken on such incident.
            Awaiting for your reply with solution.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Amarrohan,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4s) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Ramesh1528
              from Visakhapatnam, Andhra Pradesh
              Nov 25, 2023
              Dec 1, 2023
              This thread was updated on Dec 1, 2023
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              Address: 4-90, Meedha Veedhi, Dondapudi Village, Ravikamatham Mandal

              Dear sir/Madam,
              I have been charged Rs. 826 as DMC/IN[protected] DP CHGS TILL OCT-23 without any prior notice and I haven’t done anything, I didn't even know that my bank is having dmat account, Please help me to understand the issue in detailed statement.
              And this is the not the first time, last year also I got deducted same. That time only I requested bank to close the dmat account
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Ramesh,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4t) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Suresh_226
                Nov 24, 2023
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                Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
                Here:
                1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
                Q1) Accounts having many complaints why it is in active state?
                Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
                Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
                Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

                My account number is[protected]
                phone number : [protected]

                Kindly check and please recover my money as soon as possible.
                ICICI Bank customer support has been notified about the posted complaint.
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                  B
                  Baijuv3
                  Nov 21, 2023
                  Nov 24, 2023
                  This thread was updated on Nov 24, 2023
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                  Address: Gokuldham, mahatma gandhi road, mannar tazham, pos

                  Surcharge Dt:17/12/23 MCC 4112
                  Hi, ICICI Bank has deducted 3.91 rupees from my account with the transaction remarks "Surcharge Dt:17/11/23 MCC 4112" without notice.
                  Kindly refund.
                  Baiju Velayudhan [protected]
                  ICICI Bank sb account[protected] Kerala
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Baijuv3,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16peq) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    Vishnu Vardhan Kondapalli
                    Nov 17, 2023
                    Nov 24, 2023
                    This thread was updated on Nov 24, 2023
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                    Address: NAVI Mumbai

                    Dear Sir/Madam

                    My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
                    Bondholder No. 0023-217
                    Certificate No. 23218
                    Name of Bondholder: K Prabhakar Rao
                    Deemed date of allotment: 29.01.1999
                    Redemption Date: 29.06.2023
                    Tenure: 24 Years, 5 Months

                    Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

                    Please find the attached documents consisting of soft copy of bond etc.

                    With Regards
                    Kondapalli Vishnu Vardhan
                    S/o Prabhakar Rao
                    Contact: [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Vishnu Vardhan Kondapalli,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16hez) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Vishnu Vardhan Kondapalli
                      Nov 17, 2023
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                      Dear Sir/Madam

                      My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
                      Bondholder No. 0023-217
                      Certificate No. 23218
                      Name of Bondholder: K Prabhakar Rao
                      Deemed date of allotment: 29.01.1999
                      Redemption Date: 29.06.2023
                      Tenure: 24 Years, 5 Months

                      Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

                      Please find the attached documents consisting of soft copy of bond etc.

                      With Regards
                      Kondapalli Vishnu Vardhan
                      S/o Prabhakar Rao
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Ashish9904
                        Nov 16, 2023
                        Nov 16, 2023
                        This thread was updated on Nov 16, 2023
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                        Resolved

                        I don't know why this changes charged and for what. they charged me 2 times. Is this scam or ICIC bank strategy to earn some money.
                        Nov 16, 2023
                        Complaint marked as Resolved 
                        From my account Bank has deducted 118Rs 2 times on 14 Nov 2023. Dont know way. what is SMSOTP changes. Contact No: 9503378804
                        ICICI Bank customer support has been notified about the posted complaint.
                        Issue was not resolved. Way it is masked as Resolved
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                          V
                          Vds5566
                          from Powai, Maharashtra
                          Nov 16, 2023
                          Nov 24, 2023
                          This thread was updated on Nov 24, 2023
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                          On 13/11/23 at 8:48 PM, an amount of Rs. 120/- was deducted from my fast tag balance whereas my vehicle was stading at my residence at Prayagraj. Similar incidence occurred one year ago.
                          Fast tag ID 13784865
                          e- toll by ICICI
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Vds5566,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16erg) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            varunm91
                            Nov 16, 2023
                            Nov 24, 2023
                            This thread was updated on Nov 24, 2023
                            Resolved
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                            Resolved

                            I am writing to express my extreme dissatisfaction with the recent unauthorized deduction of approximately 30, 000 INR from my account with account number XXXXXXXXX517 at ICICI Bank. When I opened the current account in 2021, Iwas explicitly assured by the relationship manager that I had opened a zero-balance current account. However, I was taken aback to find these unexpected charges deducted without any prior notification.

                            When I initially set up the account, your relationship manager failed to disclose a critical detail that has now resulted in this financial setback. It has come to my attention that the quarterly balance charges were waived off only for the first year, which I was never informed about. This glaring omission on the part of your executive has put me in a difficult and unfair position.

                            This situation amounts to nothing less than a blatant betrayal of trust. I feel cheated and deeply let down by ICICI Bank. Initially ICICI took 23000 in the name not keeping the minimum balance. I then raised a complaint and they did not do anything. Now again they took 7000 rupees saying we didn’t keep the balance. I urgently requested the reversal of the deducted charges, given the bank's grave error and miscommunication. But no use.

                            Additionally, I find it deeply concerning that neither the bank nor the branch provided any prior communication or notice regarding these penalty charges. As a responsible customer, I expect transparent and timely communication from my financial institution regarding any changes or charges related to my account. The absence of such communication has only added to my frustration and dismay in this situation. It is imperative that ICICI Bank rectify this lack of communication and provide a resolution promptly.
                            Dec 25, 2023
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 24, 2023
                            ICICI Bank Customer Care's response
                            Dear Varun,

                            We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a16erq) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Sujitheeee
                              Nov 14, 2023
                              Nov 15, 2023
                              This thread was updated on Nov 15, 2023
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                              Address: hyderabad

                              I had two transactions which automatically debited by some team, Rs 236 i hope your bank find outs and resolve this, as my salary account will be in danger
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sujithe,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16cwm) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Sujithe,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16cwm) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                arunava.31
                                Nov 9, 2023
                                Nov 15, 2023
                                This thread was updated on Nov 15, 2023
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                                Why a ppl/wpp renewal policy change deducted from my account?? I don't have any policy like these. No insurance policy I have in ICICI Bank. Please look into these matter. Its not a small amount that ICICI deducted from my account.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Arunava,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1644u) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear Arunava,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1644u) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Ramanujan Raj
                                  Nov 9, 2023
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                                  Hello ICICI,

                                  Every month 100rs debited from my account under iprugtp-nca.
                                  I am regular icici bank customer from last 5 years.

                                  Regards,
                                  Gunji Ramanujan kumar
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Gopinath0987
                                    Nov 9, 2023
                                    Nov 15, 2023
                                    This thread was updated on Nov 15, 2023
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                                    Address: Jatani,khorda

                                    Dear sir/madam,

                                    We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?Respected sir i want to know why the icici bank charged my account.Kindly i need my amount reversal for my icici account. Its amount near by inr 2000
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Gopinath,

                                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1645u) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Clashsaif
                                      from Kolkata, West Bengal
                                      Nov 9, 2023
                                      Nov 15, 2023
                                      This thread was updated on Nov 15, 2023
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                                      Address: 80, Middle Road Barrackpore kolkata north 24 Parganas West Bengal pin 700-120

                                      Respected Sir/Madam

                                      I would like to inform you about the unexpected deductions done through ECS on my account without my permission.

                                      I am a student as well as do a part time job and i have to pay loans and tomorrow is the date . Now if I don’t pay tomorrow I ll have to face the penalty and overdue charges my account just got nil ₹0 now, the total amount of deduction is ₹2126. Being a loyal customer of yours these things hit really bad. Please look into this and solve my complain as soon as possible.

                                      I will be highly obliged if you kindly look into this matter and return back my money.

                                      With Regards,
                                      SAIF ALI
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Clashsaif,

                                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1646e) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Ramanujan Raj
                                        Nov 8, 2023
                                        Nov 15, 2023
                                        This thread was updated on Nov 15, 2023
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                                        Hello ICICI,

                                        Every month 100rs debited from my account under iprugtp-nca.
                                        I am regular icici bank customer from last years.

                                        Regards,
                                        Gunji Ramanujan kumar
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        any update on this
                                        Dear Ramanujan Raj,

                                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1645b) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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