ICICI Bank Complaints & Reviews

I Deepthi M, have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.

I have paid the minimum amount due on my credit card number [protected] for September month on 29 September 2022. I got to know from their representatives that it is not reflecting in my ICICI credit account. The transaction id o[censored]PI payment is[protected]. On this after some email exchanges they replied this

"Dear Customer,
We write with reference to your query regarding credit card.
We have initiated a request through Service Request Number SR[protected] for the payments not credited in your credit card ending with XXXX3004 for Rs. 8330 and the request will be processed within 08 working days by 01.11.2022."

But even now the amount is not reflected in my credit card account and no further update is provided. They have also charged late fee for this while the issue was from them

There is deduction in my statement saying EBA/NSE N and 1390 is deducted from my savings account. I have not made any transactions to my ICICI direct in the past month yet there is deduction, Please help me out in this

Hi,

This is Pankaj Agarwal from Kolkata West Bengal. I have taken ICICI bank Fastag for my car and it was working fine but all of a sudden the bank started doing fraud by deducting abnormal charges from my account saying adjustment entry. Friends you wont believe but they have deducted Rs. 9040/- in a span of 16 days mentioning adjustment for any xyz date for which they have already deducted the applicable toll amount. Every time i recharge my account bank starts debiting my balance and ultimately gives me negative balance within a day or two. Complaining to their customer service they say it will take 25 working days to resolve the problem and till then they will keep on doing fraud with us and we being a foolish customer will keep on recharging or account and will keep raising complaint. Ultimately we will me in a VICIOUS CIRCLE from which we will never be able to come out. As a customer we are forced to recharge our fastag account otherwise we will have to pay double amount in cash every time.

Mr. Nitin Gadkari has got this fastag for hassle free movement from toll plaza which is really appreciable but what about the fraud which this banks does with the customers and make life hell of the customers. God only knows whether my problem will ever be resolved or not and will i ever get back my hard earned money.

Attaching a screen shot of my statement just for reference as that does not show 100% fraud entries done by bank.

my email id is [protected]@yahoo.co.in

I would suggest all do not get into any sort of business with icici bank ever, it seems they have tendency to do fraud in some or the other way. I have suffered with icici bank earlier by taking their credit card.

Regards
Pankaj Agarwal

Hi,

This is Pankaj Agarwal from Kolkata West Bengal. I have taken ICICI bank Fastag for my car and it was working fine but all of a sudden the bank started doing fraud by deducting abnormal charges from my account saying adjustment entry. Friends you wont believe but they have deducted Rs. 9040/- in a span of 16 days mentioning adjustment for any xyz date for which they have already deducted the applicable toll amount. Every time i recharge my account bank starts debiting my balance and ultimately gives me negative balance within a day or two. Complaining to their customer service they say it will take 25 working days to resolve the problem and till then they will keep on doing fraud with us and we being a foolish customer will keep on recharging or account and will keep raising complaint. Ultimately we will me in a VICIOUS CIRCLE from which we will never be able to come out. As a customer we are forced to recharge our fastag account otherwise we will have to pay double amount in cash every time.

Mr. Nitin Gadkari has got this fastag for hassle free movement from toll plaza which is really appreciable but what about the fraud which this banks does with the customers and make life hell of the customers. God only knows whether my problem will ever be resolved or not and will i ever get back my hard earned money.

Attaching a screen shot of my statement just for reference as that does not show 100% fraud entries done by bank.

I would suggest all do not get into any sort of business with icici bank ever, it seems they have tendency to do fraud in some or the other way. I have suffered with icici bank earlier by taking their credit card.

Regards
Pankaj Agarwal

Hi Concerned Team,

I did some shopping for my relatives and friends during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 8679 reward points are on hold for being...

My refund for my credit card purchase credited to the account before the due date . Since the customer portal was showing "0" balance I am not paid the amount. But the bank charged fees and they said they will charge for interest also for one month.

I made payment of Amazon pay ICICI credit card current outstanding Rs 1866.10 on 13 November 2022 in imobile app it is still not reflecting I tried to contact via twitter and email but not got any reply. What icici expecting from me to pay two times very bad experience please look into this matter immediately please resolve issue

I've been charged ₹590 by the ICICI bank on[protected] without any reason. On the bank statement, it says ECSRTNCHGS... and I'm unaware of it. They didn't even inform me about the above. Kindly refund the above amount ASAP.

I have seeded ICICI bank account KYC in EPFO on October 21st 2022 and there is no update till today (November 12th 2022). Its been more than 20days and I also contacted customer care and it seems they do not know anything about this and they said it will be auto approved and no can approve it manually from their side.

This is such simple thing, where ICICI bank is unable do it right way. I feel very disappointed with staying with ICICI bank due to this.

I hope they will improve their process on this, and there many complaints on this for ICICI bank and but still they are same.

What the hell is going on with ICICI bank, without prior intimation how ICICI Bank deduct money from my account.

This is really very Bad. Bank has deducted 590 Rs twice and 67 rs third time total 1247 rs deducted.

Hi,

On November 11th, 2022 Rs590 Rs168 and Rs 0.01 was deducted from my savings ICICI account.
When i checked the Statement it showed Bajaj Finserv, I contacted them and they informed me that they are authorized to deduct only EMI loan amount, not any other charges.
I spoke to two of ICICI bank executives, they weren't helpful.
Kindly look into it.

Please find my deductions for reference.

NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~4f4e224~ICIC7 Rs.590
NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~2fd9856~ICIC7 Rs.168.78
NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV22~98e12b2~ICIC7 Rs. 0.01

My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan attach joint diclarration from mention below

My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan

I am using ICICI credit card since last 2 years and make manual payments at the end of each month before due date

Similarly, I made a payment on 3rd November for bill due for 7th November. I got an SMS stating that:

Dear Customer, auto-debit for ICICI Bank Credit Card XX4085 could not be completed due to insufficient funds in Account XX5059. Please make payment through an alternate mode immediately to avoid charges. Please ignore if already paid.

I checked my CC statement its mentioned auto debit return fee and service charges INR. 1990 including GST. I dont have auto debit facility opted on my account and the penalty is for insufficient funds.

I need my bank kyc details updated in the epfo portal to claim my pf amount. I have added the required details but it is still showing verification under process. I need the bank to verify it as soon as possible.

Hello
i have updated my bank details on EPFO website on 29th October 2022. the verification is still showing pending because of which I'm unable to withdraw funds. could you please help me with this my details are
Reshma Hemant Salame
UAN Number[protected]
my mobile number is [protected]

Hi Team,

Name: Pooja Pandey
I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022 without any single alert.

Please do the needful and generate the refund of all transactions.

Regards,
Pooja Pandey

I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI.

Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx073 without my knowledge and permission. I didn't receive any sms alert for DMC DP charges. I saw the statement DMC DP charges debited Amt. 826 on 27 October 2021/2022

Please do the needful and generate the refund of all transactions.

Bank ARM had opened my Demat Account without my permission - just to fulfill his targets and I was totally unaware of it.

I got the Demat annual maintenance bill on 7th Nov 20222 and the very next day I raised a service request SR[protected] to close the Demat account on 8th Nov 2022.

Unfortunately, the bank deducted 826 rupees from my ICICI salary account on 9th Nov which I never opened willingly.

I have asked for a refund of the deduction of 826 rupees as I never used a Demat account in life and never opened it.

The bank has closed my Demat req but I have not received any refund yet.

Please help!!