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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 64

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U
Uday B Patil
Nov 2, 2022
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I have seeded my ICICI Bank account details on the EPFO website on 28th Sep 2022 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank. But after educating him about the process he asked me to call customer service who basically has no clue about the same and asked me to contact the branch.

Due to this I am unable to raise claim on the EPFO website for my emergency.

I thoroughly regret to see such a lethargic response from a well reputed bank like ICICI. After going through few posts online regarding the same from other people I am now in complete dilemma if I should continue with ICICI or refer ICICI to anyone else in the future.

ICICI Account Details
Name: Uday B Patil

Account Number :[protected]

IFSC CODE: ICIC0002815

UAN:[protected].
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpch) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Uday B Patil's [Complaint's author] reply, Nov 7, 2022
Please provide the contact mail id, its mentioned as [protected]@icicibank.com. not sure whom to contact...?
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    Sowmya_NB
    from Bhadrāvati, Karnataka
    Nov 2, 2022
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    Hi Team,
    My account is blocked and not able to connect to Customer Care as well from my registered mobile .
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpd4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Dhiru9911
      from Pune, Maharashtra
      Nov 2, 2022
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      Hi,

      I have been charged with RS590 on 4th oct 2022.

      below are my account details-

      Name- Dhiraj Dhanaji Biradar
      Acc no.[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        V
        Vijaykumar1989
        from Bengaluru, Karnataka
        Nov 2, 2022
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        I have seeded my icici bank details for kyc in EPFO portal on 20th Oct 2022 but after a long days still my bank account is not verified and I am unable to claim my PF.

        Please take action and help us to complete the verification.
        My UAN no.[protected]
        Account No:[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gn05) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Stuti Sunil
          from Powai, Maharashtra
          Nov 1, 2022
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          Resolved

          Address: Kamrej, Surat

          I had applied for the Amazon Pay ICICI Bank Credit Card. I've received the message that the card has been delivered but I have not received it. I haven't received any phone calls from the delivery guy either.
          Kindly check the card sent with consignment number JN[protected]IN.
          I HAVE NOT RECEIVED THE CREDIT CARD AND ANY TRANSACTIONAL ACTIVITY DONE USING THE CARD IS TO BE DEALT WITH BY THE BANK.
          I tried reaching out via the Customer Care but it kept me in a queue for an hour or so without getting my call connected. Kindly take the necessary actions and deliver the card to me ASAP so as to avoid any fraudulent activities that might get done using the card.
          +2 photos
          Nov 2, 2022
          Complaint marked as Resolved 
          The company didn't do anything about it. The postman called after 2 days of the card being shown as delivered and successfully delivered the card. Not sure why I got the message of the successful delivery before the actual delivery though.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Santosh jadi
            from Nanded, Maharashtra
            Nov 1, 2022
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            Twice 826.00 rupees has been deducted from my ICICI Direct account as (Dmc/in ######### dp chgs till sep-21) & (Dmc/in ######### dp chgs till sep-22).

            They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

            When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is [protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              jaseemkvt
              Nov 1, 2022
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              I am using ICICI credit card since last 4 years and make manual payments at the end of each month before due date
              Similarly, I made a payment on 24th OCTOBER and in my CC statement its mentioned auto debit return fee and service charges INR. 1, 748.7. When I enquired about these charges bank said that I have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.

              I clearly told bank:
              1. I never opted for Auto debit how come it was applied automatically. They don't have any proof to show ...
              2.I already cleared all dues on 24th which was before my payment due date.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gn0i) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0guay) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Priyanshu208
                from Lucknow, Uttar Pradesh
                Nov 1, 2022
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                I regret to inform that deduction of Rs.590 towards paylater account XX385 on 25/10/22 towards paylater activation charges was done without my consent or without any prior information.
                Lots of misleading to consumers just to earn money.

                So, I am not responsible and liable for any such payment of any outstanding amount.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Pragya_Hota
                  Nov 1, 2022
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                  Rs. 1899 has been deducted from my ICICI account saying PPL/WPP_SR[protected]_Renewal_Of_Policy. I didn't apply for any such policy. It is a bug amount for me, Kindly look into this matter.

                  Thank you
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmz1) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Subhashttr
                    from Tiptur, Karnataka
                    Oct 31, 2022
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                    I'm trying to deposit money in my ICICI BANK account from last 2 days and it's failing again and again with the following message in my inbox "Dear Customer, your credit request is declined. UPI Ref. no. xxxxxxxxxxxx - ICICI Bank." I tried calling customer care but no response. I urgently need to deposit my money in bank account please help if any one can.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmyo) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      siddhis
                      Oct 31, 2022
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                      Address: Hinjewadi, Pune

                      I Siddhi Shah (upi id : [protected]@okicici) having bank account in ICICI bank, made wrong fund transfer through UPI to "KADAM PRASHANT JAGANNATH" (upi id : q[protected]@ybl) of Rs. 40, 000/-
                      The recipient bank is identified as Cosmos Co-operative Bank Ltd.
                      The UPI transaction Id is : [protected]
                      The Google Transaction Id is : CICAgJDawcyXdw

                      The correct recipient was "Kadambari", Due to similarity between name and surname
                      spelling "KADAM" and "KADAMBARI", hence, funds were erroneously credited to his account.

                      ICICI Bank has requested a wrong fund transfer request (SR#[protected]. However, I need resolution for this request.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmxg) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        manasabitra
                        from Mangalagiri, Andhra Pradesh
                        Oct 31, 2022
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                        Address: Mangalagiri/Santhosh Nagar

                        Hi ICICI BANK,

                        I have deposited DD(878888) on[protected] in mangalagiri ICICI branch. For which i received DD/Cheque deposited confirmation message on 28th October 8.41PM.
                        Till now the amount not yet credited to my account. Please find the below account and DD details.

                        Account No[protected]
                        Account Name - Manasa Bitra
                        Branch - Santhosh Nagar(Hyderabad)
                        Bank - ICICI Bank
                        DD No - 878888
                        DD Date[protected]
                        Deposited Date[protected]

                        Regarding this, i tried to reach customer care many no of times but no luck as i dont get any response. Besides i directly visited mangalagiri ICICI branch but no positive
                        response which is really frustrating. Kindly check and clear the amount immediately and contact me in case of further information required.

                        Thanks & Regards,
                        Manasa
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmyd) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          SachinHirve123
                          from Dombivli, Maharashtra
                          Oct 31, 2022
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                          Address: ICICI Bank MIDC Dombivli East

                          Dear Sir/Madam,

                          I had swapped my IcIcI debit card at hotel in Dombivli on 24th of October 2022, but the transaction failed and my account debited for Rs 780\-,
                          I had to pay in cash at the vendor.
                          I had complained regarding this to icici customer care via phone and email.
                          still no response from icici.
                          Kindly help resolve this issue.
                          Thanks
                          Sachin Hirve
                          +4 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpel) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            Boggavarapu Ram Saran Sai Srinivas Gupta
                            from Mumbai, Maharashtra
                            Oct 31, 2022
                            Resolved
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                            Resolved

                            Hi team,
                            I have paid ICICI credit bill on 30-oct-2022 through Paytm app. Even after 24 hrs no confirmation came from bank and showing bill. Kindly have a look into the issue. Please find the copy of transaction.
                            +1 photos
                            Nov 1, 2022
                            Complaint marked as Resolved 
                            Issue got resolved with the help of executive and thanks for quick response
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 03, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpey) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              Boggavarapu Ram Saran Sai Srinivas Gupta
                              from Mumbai, Maharashtra
                              Oct 31, 2022
                              Resolved
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                              Resolved

                              Hi Team,
                              I have paid credit bill through Paytm on 30-oct-2022. But even after 24hrs amount is not reflected in the card. Kindly have a look into the issue as my last date for bill payment was on 30-oct-2022.
                              Nov 1, 2022
                              Complaint marked as Resolved 
                              Customer care executive helped me in resolving the issue. Thanks for quick response
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Sridevi Ramachandran
                                from Coimbatore, Tamil Nadu
                                Oct 31, 2022
                                Resolved
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                                Resolved

                                Dcard fee of 706.82 deducted without my knowledge

                                I'm an ICICI account holder since 2019

                                I was deducted 706.82 from my account on 28th October 2022 without my knowledge and also an intimation.

                                Why would the bank deduct the amount from my account silently without even giving an intimation atleast.

                                Who gave icici the right to deduct amount without my concern.

                                I want my deducted amount credited to my account.

                                Isn't it...
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                                Kushaldesai
                                from Ahmedabad, Gujarat
                                Oct 31, 2022
                                Resolved
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                                Resolved

                                I am Kushal Jayeshkumar Desai.
                                Total507.23 Rupees has been deducted from my account as DP CHGS TILL SEP-15 DP charges on 31/10/2022 - 500/- and on 26/10/2022 - 7.23/-.
                                I have never activated and used my Demat account till now. There was no prior notice.
                                I haven't received any deduction message to my mobile.
                                I need justice and my money back immediately.
                                +1 photos
                                Dec 17, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpe7) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Kushaldesai
                                  from Ahmedabad, Gujarat
                                  Oct 31, 2022
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                                  I am Kushal Jayeshkumar Desai.
                                  Total507.23 Rupees has been deducted from my account as DP CHGS TILL SEP-15 DP charges on 31/10/2022 - 500/- and on 26/10/2022 - 7.23/-.
                                  I have never activated and used my Demat account till now. There was no prior notice.
                                  I haven't received any deduction message to my mobile.
                                  I need justice and my money back immediately.
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Sayantini75
                                    from kolkata, West Bengal
                                    Oct 30, 2022
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                                    Address: 6/1 friends row Jadavpur Kolkata-700075

                                    I paid my ICICI credit card bill through imobile app from ICICI Bank account, the amount got deducted but the yhe amount is not credited to my credit card. It has been more than 24 hrs. I tried calling the customer care but of no help
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      7
                                      7519622048
                                      from Patna, Bihar
                                      Oct 30, 2022
                                      Resolved
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                                      Resolved

                                      Myself Amit Anand, i have been with icici bank since 2019. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till sep-22 is shown in the statement. So please make sure to credit the amount which has been debited.
                                      Dec 11, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 03, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpem) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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