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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 64

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B
BDPatel123
Nov 18, 2022
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Hello

I have invested in mmb-0199-mmb-one which redemption was on 03.07.2004. I need the contact information of bank for redemption. I have contacted icici bank many times but have not been given any information on how we can redeem the matured amount.

Boldholder no: 5020-325
Face value of bond - rs.8000
Issue price of bond - rs.4000
Redemption date - 03.07.2004

Please send redemption procedure and contact details
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hjnv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
BDPatel123's [Complaint's author] reply, Nov 21, 2022
Hi,

I am not able to send an email to [protected]@icicibank.com.

Also please suggest if by UID you mean the Aadhar No of the complainant.

Thanks
Hello,
I am not able to send an email to [protected]@icicibank.com, as no message is going in this email address. please get me email address to send the required details.(what is this protected, as no message is going)

Also please suggest if by UID you mean the Aadhar No of the complainant.
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    Sandeeppandey1998
    from Faridabad, Haryana
    Nov 17, 2022
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    Address: Icici bank ltd. sector 29, main market, faridabad 121001 haryana
    Website: Www.icicibank.com

    My name is sandeep pandey and my employee ID is 844082 i quit icici bank as on April 2022 but till today i have no relieving letter please send my relieving letter on my gmail
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Sandeep Pandey, we request you to raise your request in the alumni site (https://alumni.icicibank.com/#/login)
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      Sandeeppandey1998
      from Faridabad, Haryana
      Nov 17, 2022
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      Address: Icici bank ltd.sector 29 main market nit faridabad 121001 haryana

      My name is sandeep pandey i quit icici bank as on April 2022 but till today i have no relieving letter please send my relieving letter on my gmail
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        M.Sandhyarani
        Nov 16, 2022
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        Amount has been deducted from my account three times on 14th Nov ..Can I know the reason for the account that is deducted and refund it as soon as possible
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hhju) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Deepthi deethu
          from Palakkad, Kerala
          Nov 16, 2022
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          I Deepthi M, have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

          I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hg76) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Nov 16, 2022
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            I have paid the minimum amount due on my credit card number [protected] for September month on 29 September 2022. I got to know from their representatives that it is not reflecting in my ICICI credit account. The transaction id o[censored]PI payment is[protected]. On this after some email exchanges they replied this

            "Dear Customer,
            We write with reference to your query regarding credit card.
            We have initiated a request through Service Request Number SR[protected] for the payments not credited in your credit card ending with XXXX3004 for Rs. 8330 and the request will be processed within 08 working days by 01.11.2022."

            But even now the amount is not reflected in my credit card account and no further update is provided. They have also charged late fee for this while the issue was from them
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hg7c) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hg7c) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              Varungowda648
              Nov 16, 2022
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              Address: ICICI bank, Bidadi branch, Ramnagar district, Karnataka

              There is deduction in my statement saying EBA/NSE N and 1390 is deducted from my savings account. I have not made any transactions to my ICICI direct in the past month yet there is deduction, Please help me out in this
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hg7l) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pankajnjoy
                from Kolkata, West Bengal
                Nov 15, 2022
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                Resolved

                Address: Kolkata, West Bengal.

                Hi,

                This is Pankaj Agarwal from Kolkata West Bengal. I have taken ICICI bank Fastag for my car and it was working fine but all of a sudden the bank started doing fraud by deducting abnormal charges from my account saying adjustment entry. Friends you wont believe but they have deducted Rs. 9040/- in a span of 16 days mentioning adjustment for any xyz date for which they have already deducted the applicable toll amount. Every time i recharge my account bank starts debiting my balance and ultimately gives me negative balance within a day or two. Complaining to their customer service they say it will take 25 working days to resolve the problem and till then they will keep on doing fraud with us and we being a foolish customer will keep on recharging or account and will keep raising complaint. Ultimately we will me in a VICIOUS CIRCLE from which we will never be able to come out. As a customer we are forced to recharge our fastag account otherwise we will have to pay double amount in cash every time.

                Mr. Nitin Gadkari has got this fastag for hassle free movement from toll plaza which is really appreciable but what about the fraud which this banks does with the customers and make life hell of the customers. God only knows whether my problem will ever be resolved or not and will i ever get back my hard earned money.

                Attaching a screen shot of my statement just for reference as that does not show 100% fraud entries done by bank.

                my email id is [protected]@yahoo.co.in

                I would suggest all do not get into any sort of business with icici bank ever, it seems they have tendency to do fraud in some or the other way. I have suffered with icici bank earlier by taking their credit card.

                Regards
                Pankaj Agarwal
                Dec 20, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  Pankajnjoy
                  from Kolkata, West Bengal
                  Nov 15, 2022
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                  Hi,

                  This is Pankaj Agarwal from Kolkata West Bengal. I have taken ICICI bank Fastag for my car and it was working fine but all of a sudden the bank started doing fraud by deducting abnormal charges from my account saying adjustment entry. Friends you wont believe but they have deducted Rs. 9040/- in a span of 16 days mentioning adjustment for any xyz date for which they have already deducted the applicable toll amount. Every time i recharge my account bank starts debiting my balance and ultimately gives me negative balance within a day or two. Complaining to their customer service they say it will take 25 working days to resolve the problem and till then they will keep on doing fraud with us and we being a foolish customer will keep on recharging or account and will keep raising complaint. Ultimately we will me in a VICIOUS CIRCLE from which we will never be able to come out. As a customer we are forced to recharge our fastag account otherwise we will have to pay double amount in cash every time.

                  Mr. Nitin Gadkari has got this fastag for hassle free movement from toll plaza which is really appreciable but what about the fraud which this banks does with the customers and make life hell of the customers. God only knows whether my problem will ever be resolved or not and will i ever get back my hard earned money.

                  Attaching a screen shot of my statement just for reference as that does not show 100% fraud entries done by bank.

                  I would suggest all do not get into any sort of business with icici bank ever, it seems they have tendency to do fraud in some or the other way. I have suffered with icici bank earlier by taking their credit card.

                  Regards
                  Pankaj Agarwal
                  ICICI Bank customer support has been notified about the posted complaint.
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                    T
                    Thebotnets
                    from Patna, Bihar
                    Nov 15, 2022
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                    Re:- ICICI Bank Amazon pay reward points are on hold

                    Website: Amazon.com

                    Hi Concerned Team,

                    I did some shopping for my relatives and friends during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 8679 reward points are on hold for being...
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                    chrispaa2
                    from CHENNAI, Tamil Nadu
                    Nov 15, 2022
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                    My refund for my credit card purchase credited to the account before the due date . Since the customer portal was showing "0" balance I am not paid the amount. But the bank charged fees and they said they will charge for interest also for one month.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hege) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Sagar karvar
                      Nov 13, 2022
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                      I made payment of Amazon pay ICICI credit card current outstanding Rs 1866.10 on 13 November 2022 in imobile app it is still not reflecting I tried to contact via twitter and email but not got any reply. What icici expecting from me to pay two times very bad experience please look into this matter immediately please resolve issue
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ha9m) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        abhinavChauhan
                        Nov 12, 2022
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                        I've been charged ₹590 by the ICICI bank on[protected] without any reason. On the bank statement, it says ECSRTNCHGS... and I'm unaware of it. They didn't even inform me about the above. Kindly refund the above amount ASAP.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h93m) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          balukonduri
                          Nov 12, 2022
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                          I have seeded ICICI bank account KYC in EPFO on October 21st 2022 and there is no update till today (November 12th 2022). Its been more than 20days and I also contacted customer care and it seems they do not know anything about this and they said it will be auto approved and no can approve it manually from their side.

                          This is such simple thing, where ICICI bank is unable do it right way. I feel very disappointed with staying with ICICI bank due to this.

                          I hope they will improve their process on this, and there many complaints on this for ICICI bank and but still they are same.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hk91) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Abhilash Pendharkar
                            Nov 11, 2022
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                            What the hell is going on with ICICI bank, without prior intimation how ICICI Bank deduct money from my account.

                            This is really very Bad. Bank has deducted 590 Rs twice and 67 rs third time total 1247 rs deducted.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h88r) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Agasthya27
                              Nov 11, 2022
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                              Hi,

                              On November 11th, 2022 Rs590 Rs168 and Rs 0.01 was deducted from my savings ICICI account.
                              When i checked the Statement it showed Bajaj Finserv, I contacted them and they informed me that they are authorized to deduct only EMI loan amount, not any other charges.
                              I spoke to two of ICICI bank executives, they weren't helpful.
                              Kindly look into it.

                              Please find my deductions for reference.

                              NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~4f4e224~ICIC7 Rs.590
                              NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~2fd9856~ICIC7 Rs.168.78
                              NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV22~98e12b2~ICIC7 Rs. 0.01
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hk95) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                c219636
                                from Panipat, Haryana
                                Nov 11, 2022
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                                My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan attach joint diclarration from mention below
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  c219636
                                  from Panipat, Haryana
                                  Nov 11, 2022
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                                  Address: panipat

                                  My full name himanshu verma in all document but in epfp my name is himanshu because of i can not uan activate my uan no is[protected] please rrsolve this issue then ia can activate my uan
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Anandukrishnan1123
                                    Nov 11, 2022
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                                    Address: New Delhi

                                    I am using ICICI credit card since last 2 years and make manual payments at the end of each month before due date

                                    Similarly, I made a payment on 3rd November for bill due for 7th November. I got an SMS stating that:

                                    Dear Customer, auto-debit for ICICI Bank Credit Card XX4085 could not be completed due to insufficient funds in Account XX5059. Please make payment through an alternate mode immediately to avoid charges. Please ignore if already paid.

                                    I checked my CC statement its mentioned auto debit return fee and service charges INR. 1990 including GST. I dont have auto debit facility opted on my account and the penalty is for insufficient funds.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Varunggg
                                      from Thrissur, Kerala
                                      Nov 11, 2022
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                                      I need my bank kyc details updated in the epfo portal to claim my pf amount. I have added the required details but it is still showing verification under process. I need the bank to verify it as soon as possible.
                                      ICICI Bank customer support has been notified about the posted complaint.
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