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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 63

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P
Pravinbo
Dec 28, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
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Series No. : R/BPN/99/1
Issue Date :[protected]
Redemption Date :[protected]
Tenure : 18 years 6 months
Bondholder No. : 0000001
Total No. of Bonds held : 20
Certificate No. :[protected],[protected], 62669, 68440, 68441, 68803
Agent Name : Assam Sales Corporation - Agent Reliance Industries Limited (Textile Division)

I want to redeem my above mentioned bonds.
For redemption, I have contacted ICICI Customer Care service in which they asked me to mail the details. It's been 5 months now since I have mailed the issue yet I have not received any reply.
ICICI Bank customer support has been notified about the posted complaint.
Dear Pravinbo,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18plu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    mrpandat
    from Bargarh, Odisha
    Dec 27, 2023
    Jan 1, 2024
    This thread was updated on Jan 1, 2024
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    Address: Sector 48 noida icici bank branch

    ICICI Bank mai mera account hai[protected] Jisme ECS ke name pe 12 se 13000 rupees kaat liye gaye hai or 2020 kai ECS Return name se 2023 mai bhi or rupees kaat rahe hai or pata nahi kitna katenge...mujhe na to refund de rahe hai or ultaa katta ja rahe hai, ,
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Paandat,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pl4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Aaron.7494
      from Chennai, Tamil Nadu
      Dec 27, 2023
      Jan 1, 2024
      This thread was updated on Jan 1, 2024
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      Hi Sir,

      I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily from 1 23/12/2023 to 27/12/2023 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1769.98. The bank hit charges multiple times like (383.19+0.01+590+206.78+590=1769.98).This is ridiculous. I am requesting my refund back to my Savings Bank A/c. Otherwise I would like to deactivate my account from this bank, this is not fair.

      That I had a Donation due in UNICEF, Due to Medical issue I i dont have sufficient fund that too INR.500 for that you deducted Nearly Rs.1770. That is not at all loan due thats just donation amount. for 500 Im paying 4 four time higher amount. I need my money back.

      Name: Aaron Russel
      Account number: SBA-XXXXXXXX7635
      IFSC: ICIC0007313
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Aaron,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pkg) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        guptaconsultant
        from Delhi, Delhi
        Dec 27, 2023
        Jan 1, 2024
        This thread was updated on Jan 1, 2024
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        Complaint id 00112aJRB5S61N5R
        Icici bank credit card gst reversal rs.14.89 already advance or credit rs. 14.89 on december 20, 2023 but same month transaction credit rs. 514 please gst deposit date jan 24, instead of dec

        Please gst reversal

        ICICI bank credit card department
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Gupta consultant,

        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pk6) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Thiru R
          Dec 27, 2023
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          I never enrolled any policy. Rs.1899 (PPL/WPP_SR[protected]_Renewal of Policy) is deducted every year for around 5 years from my account. I requested to cancel it and I also went to my local branch and gave a letter to cancel it. Still it's been deducted, I really frustrated and disappointed with this bank activity.
          ICICI Bank customer support has been notified about the posted complaint.
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            L
            lawangi
            Dec 22, 2023
            Jan 1, 2024
            This thread was updated on Jan 1, 2024
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            Address: Ghatkoper east

            I Raju Rai had salary account with ICICI bank since 2013. Last Thursday 14.12.2023 my account was freezed without my information / confirmation.

            I am continuously co-ordinating with my CRN / Customer care emailed him, but no response receive from Bank.

            My EMI also paid on time. Pls help to resolve the same. this is month end I am unable to do the transaction.

            I HAVE SOME MEDICAL EMERGENCIES ALSO.

            Account no[protected]
            IFSC code-ICIC0000420
            Branch-Ghatkoper
            Registered email [protected]@gmail.com

            ICICI bank not responding my many mails and call to CRN done, but no response
            ICICI Bank customer support has been notified about the posted complaint.
            Dear lawangi,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pj2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rakeshsarkar
              Dec 21, 2023
              Dec 25, 2023
              This thread was updated on Dec 25, 2023
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              Dear sir madam I am a account holder of central bank of india on 26/10/23 a fraud was made to me by icici bank headquarter employes they used to open unlimited bank accounts and they also open a fake websie Namely MOZ then they have done fraud with of rupees 6 lakh. The beneficiary name of icici bank account is Siddhant Mohite and his account number is A/C[protected].This person has did fraud of me My Name dulai sarkar mobile-[protected] email- [protected]@gmail.com, So i request you to take a legal action on this otherwise what I will do with this icici bank you can, t imagine also, If any documents required asked me..Thanks
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Rakeshsarkar,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187w7) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Rakeshsarkar's [Complaint's author] reply, Dec 28, 2023
              Please sir/Madam,
              Contact me as soon as possible my Email- [email protected]
              Mobile-7002726439
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                S
                sundar sasl
                from Chennai, Tamil Nadu
                Dec 20, 2023
                Dec 25, 2023
                This thread was updated on Dec 25, 2023
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                Address: KALLIDAIKURICHI
                Website: icicibank,com

                மதிப்பிற்குரிய தலைவர் அவர்களுக்கு,
                என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த
                [protected] RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N[protected] அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
                Dec 20, 2023
                Complaint marked as Resolved 
                மதிப்பிற்குரிய தலைவர் அவர்களுக்கு, என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த 18-12-2023 RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N202324027008530 அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 25, 2023
                ICICI Bank Customer Care's response
                Dear Sundar Sasl,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187vs) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  Booli
                  Dec 19, 2023
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                  Address: B 807, Kenwood tower, Charmwood, Surajkund road,faridabad 121009

                  I understand that my Debit card has been disabled. Kindly enable by subject Debit card and oblige.
                  In case I have to be present in the Branch please let me know.
                  Thanks,
                  Kajal Devi[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    1
                    1sandeep1
                    from Tumkur, Karnataka
                    Dec 19, 2023
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                    Address: Mysuru, karnataka

                    Icicidirect handlers charge too high annual fees claiming it to be free while opening their account.
                    Many others have complained but no action is taken and marked resolved.
                    Looks like this website is having a deal and will be exposed if no prompt action taken against company.

                    When i tried to close their demat account they closed only my trading account and i have been charged again.
                    Fraud company is charging rs.800 for 10+ years without any sms for payment taken inspite of me not using this account. They dont disable the account if not in usr but milk their customers fraudulently. Closing their demat account is made complicated deliberately. They are not returning my money back. Its a crores of rupees scam considering the number of demat account holders. Better go with other demat providers like zerodha whose annual maintenance charge is 10 times less at rs.80 per year.

                    --- below email sent to icicidirect handler and response received:

                    Dear ##,

                    Greetings from ICICI Securities.

                    With reference to your mail. We like to inform you that your trading account has been closed as on 07/08/2023 and demat account is still active.

                    The Annual maintenance charges for your ICICI bank demat account is Rs. 700 + 18% GST depending upon Statement Mode.

                    As verified the Demat account charges of Rs. 826 has been levied as per the AMC i.e., Annual maintenance charges.

                    However, there is a Demat account Annual Maintenance Charges (AMC) which is waived off for the first year, from the date of account opening, and chargeable from the second year onwards irrespective of whether transactions initiated or not.

                    The amount would be debited from your Savings account since, the payment mode for the bill is through direct debit (it could be ECS for other bank accounts).

                    For any clarification or assistance, you can write us at [protected]@icicidirect.com contact our customer care on[protected] [08:00 AM - 07:00 PM (Monday to Friday).

                    We thank you for giving us an opportunity to be of service to you.

                    Regards,

                    Asifkhan
                    Customer Service Officer
                    ICICI Securities Limited
                    -------

                    Hello Ashwath,

                    Regarding my demat account with user id ####, i had requested again and again to yourself to close the same since past 2 years. Several months ago you guided me to do the same using the online portal as icicidirect self service close account which I promptly did and verified with aadhar account online.

                    I received an email confirmation on 7 August 2023 (attached) saying my demat account is closed.

                    I did receive some service requests from your system asking for nominee, so i thought why i am receiving such mails when my account is closed.

                    Later I enquired with you and was told by you that the account is closed not to worry.

                    Now I have received again an annual maintenance charge of Rs.826 (nov 2023 to Nov 2024) which I want it refunded along with closure of the account. Last year also you charged me while I had requested you to do the closure.

                    I request you to refund the amount you have withdrawn from my account for demat charges as you do not have a simple service for demat account closure, and I have been misguided by you saying account is closed. Also I never agreed for this annual maintenance charges and have stopped using your service since 5 years. If I am not using your service you should have disabled my account and not fraudulently charge me for this and I have to run behind you since 2 years to get this account closure.

                    I am also attaching the CML copy of Zerodha which you said is required for transferring unlisted shares.

                    If you do not refund this false charges immediately and close the account, I will be taking action against your company for fraudulent charges on demat account holders.

                    -----'
                    ICICI Bank customer support has been notified about the posted complaint.
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                      D
                      Dheeraj786
                      Dec 18, 2023
                      Dec 25, 2023
                      This thread was updated on Dec 25, 2023
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                      Hi my registered email I'd is [protected]@gmail.com .I am holding your bank credit card for 1 year and never missed any payment. But this time I made payment on 1 December of 44000 rs but it was stuck in server and made payment again on 6 December again. But bank charges late payment of 1000 rs and interest charges of 6072 rupees . As this was a mistake and first time. I made regular payment timely so kindly reverse this charges. As your customer care and email doesn't, give satisfactory answer
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Dheeraj,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187qv) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        anuarg yadav
                        Dec 14, 2023
                        Dec 18, 2023
                        This thread was updated on Dec 18, 2023
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                        Address: icici bank alambag awdh chaurha branch

                        I paid all my EMIs to the bank after Covid, but the bank wants bouncing charges and many more on my EMIs, but it did not give NOC.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Anuarg Yadav,

                        We are at your service. We have made a note of your loan account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          Bhavi ravi
                          Dec 13, 2023
                          Dec 25, 2023
                          This thread was updated on Dec 25, 2023
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                          Resolved

                          I lost money in online investing scam. I got a message in whats up regarding a part time work writing reviews. First they pay me . Later they joined me in telegram group and insisted me to invest. I invested then they block me. I reported issue in cyber crime . Approached banks for refund. Credited banks IDFC, SBI raised charge back but beneficiary banks ICICI, IndusInd, Punjab National bank refused refund without any reason. I lost 51, 700 . I want my money back. Below are details of credited accounts :

                          Account Number Date & Time Amount RRN Bank Name IFSC Code
                          [protected] 17-Sep-23 10.05.45 AM 5000.00 [protected] Punjab National Bank PUNB0000001
                          [protected] 18-Sep-23 03.55.07 PM 1700.00 [protected] ICICI Bank ICIC0DC0099
                          [protected] 02-Oct-23 10.08.50 AM 5000.00 [protected] IndusInd Bank INDB0000868
                          [protected] 02-Oct-23 11.10.38 AM 20000.00 [protected] ICICI Bank ICIC0DC0099

                          UPI ID: eazypay.[protected]@icici - 20, 000

                          ICIC0DC0099 - to this IFSC Code, nearly one crore credited. Others like me lost . Sir, please take accountability and resolve it.
                          Jan 25, 2024
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 25, 2023
                          ICICI Bank Customer Care's response
                          Dear Bhavi ravi,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187qq) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Mathu Balan
                            Dec 13, 2023
                            Dec 18, 2023
                            This thread was updated on Dec 18, 2023
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                            Address: 7/216 tharmarajapuram, emaneshwaram post,paramakudi ,ramanathapuram District,
                            Website: My accounts is blocked by yours side

                            Iam mathu iam working in bangalore my native is paramakudi. Past 3 day my account have not been working I called many time in paramakudi brach icici bank but no body not pick the call .they provide 2 number landlines number and phone number I called phone number its not reach to call and landlines number reached call .but nobody not responding. Very very worst response from your bank brach
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mathu Balan,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17w4a) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              RajithaT
                              from Hyderabad, Telangana
                              Dec 11, 2023
                              Dec 13, 2023
                              This thread was updated on Dec 13, 2023
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                              Address: Hyderabad

                              I have deposited Rs.1, 50, 000 in April 2023 in ICICI Bank through Bank app.
                              Now, I want to get IT Statement for the same, which I am unable to get it from the app.

                              Can you help me in getting IT Statement for 2023-24.

                              Thanks,
                              Rajitha Telikepally
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear RajithaT,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17sp9) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Phanikanumuri
                                Dec 11, 2023
                                Dec 13, 2023
                                This thread was updated on Dec 13, 2023
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                                Address: ICICI bank, CBIT Gandipet, Sy No 35/1, CBIT Campus Gandipet, Kokapet, Hyderabad, Telangana 500075

                                We have been literally chasing the branch to refund our Fixed deposit amount since over 3 weeks, the response is really poor and there is no transparency.

                                I want this matter to be escalated urgently to resolve my issue.

                                A/C :[protected]
                                Name: Devansh civil and interiors private ltd
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Phanikanumuri,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17ro2) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  Mohaninder@
                                  Dec 10, 2023
                                  Dec 13, 2023
                                  This thread was updated on Dec 13, 2023
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                                  Sir, I am holding One ICICI Bajaj scooter Bond vide Bond Holder No. 0000-909 and Certificate No.910 (Copy attached), in the name of my father 'LAL CHAND' whose maturity was due on[protected] [Distinctive No(s). 908-908. More than six month have been lapsed, but maturity amount has not been received till date. My father has been expired on[protected]. Please provide /furnish soft copy of format for transmission of Bond in the name of legal nominee. Copy of Bond Certificate and death certificate is attached. Please furnish Soft copy of format on my email. '[protected]@ymail.com' Inder Mohan, Mob. No.[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mohaninder,

                                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q0z) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    O
                                    Omkar akhade
                                    Dec 9, 2023
                                    Dec 13, 2023
                                    This thread was updated on Dec 13, 2023
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                                    Address: Samarth Nagar bhoom

                                    I have ordered product in Amazon of 599 and 998 By cash on delivery and I have returned the product on 16 nov and 18 nov but still refund not credited to my account I have called Amazon regarding this they have already completed all the process from their end and give me refund reference number they have told me to raise charge disputed file to get clarity on this.

                                    Customer Name: OMKAR SANJAY AKHADE
                                    Account Number:[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Omkar Akhade,

                                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q12) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      gingeemurugan
                                      Dec 8, 2023
                                      Dec 13, 2023
                                      This thread was updated on Dec 13, 2023
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                                      Address: ICICI Bank, Tower. 7th floor. Survey no: 115/27. Plot no. 12. Nanakramguda, Serilingampally. Hyderabad - 500032

                                      Hi Team, I took personal loan from ICICI bank (A/c: LPCHE[protected]), due date was 5th dec-23, due to rain and Chennai rains and storm, not able to deposit money respective ECS Kotak Mahindra Bank account ([protected]), However we are able to pay it couple hours later on the same day (5-dec-2023). But ICICI bank has charged 472 as ECS return TP ACH on charge. kindly waive off charges Rs. 472
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Gingeemurugan,

                                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q15) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Atif0307
                                        from Bijnor, Uttar Pradesh
                                        Dec 5, 2023
                                        Dec 7, 2023
                                        This thread was updated on Dec 7, 2023
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                                        My money has been deducting from my saving account with statement "NACH_AD_RTN_CHRG~Of
                                        A9005" as i dont have any mandate registration on my account.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Atif,

                                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17j96) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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