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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 63

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K
kharvi63
Nov 22, 2022
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I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account..

It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

My registered mobile number is [protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Kunal pareek555
    Nov 22, 2022
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    Money deducted but not showing successful

    I done my fee payment of 2300 for university of rajasthan money deducted from my account but not showing successful

    I did through upi
    Upi ref no :[protected]...
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    Kunal pareek555
    Nov 22, 2022
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    Address: 8 army nagar niwaru road jhotwara jaipur rajasthan 302012

    I am a student of rajasthan university i filled my exam form on university site of Rs2300 on 19 november 2022 through UPI transactions money deducted from my account but on site it is showing payment not done

    I try contacting on helpline no but it is always switch off

    Help me out with it my application number is 50095155
    ICICI Bank customer support has been notified about the posted complaint.
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      Shaz1234567
      Nov 22, 2022
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      001101088624 Account Frozen without a reason

      Address: Andheri West, Mumbai

      Hi,
      I applied for a NRE and NRO account with ICICI Bank in July, after a lot of hassle they opened it around September, only to freeze it in October. That, too, without any reason.

      Since 23-Oct I am sending them email and calling the relationship officer, Akansha Dahiwale, of the Andheri (W), Mumbai, branch, but they haven't been able to give me any reason as to why my account has been frozen. Nor have they un-freezed...
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      skcr232000
      from Bhilai, Chhattisgarh
      Nov 21, 2022
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      Address: Bhilai , Durg , Chhattisgarh

      My Name is Santosh Kumar, holding ICICI Bank account No.[protected]
      this month date 12 November 2022 in my account 161.52 Rupees has been deducted from my account in the name of nach_ad_rtn_chrg~INGENOT~08NOVV22~32dfe66
      without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
      What is this transaction purpose? nach_ad_rtn_chrg~INGENOT~08NOVV22~32dfe66

      I want a strong reply from your side dear icici bank.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hy26) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        T
        Thebotnets
        from Patna, Bihar
        Nov 21, 2022
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        I have purchased lots of products in last festive sell and gifted to all my family and friends from my Amazon card .. now the have blocked my cash back of 8400+ .
        Iam very loyal customer of icici never expected this type of fraud from this big Bank .. if they can't give cb then i have to close all my acnts and fd with them. Also they are not replying to my mails.
        Mobile number in bank is [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          Rajnish Suri
          Nov 21, 2022
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          Website: icicidirect.com

          I am holding sip in mutual funds since last over 10 years.
          Suddenly 2 months back i discovered that i am not able to sell as both mobile no. & email have been altered in portfolio in all mfs so that we cannot redeem if we want to.
          This is an unfair practice and i have spoken to rm at ahmedbad sh bhagya on [protected].
          As per him other customers also facing this problem.
          He made me fill a form on 3rd sept'22 giving details of all my holdings and said same will be corrected in 1 week.
          It is now 2 months but still not able to redeem.
          Why are we being cheated like this.
          I do not have the freedom to redeem my mf if some scheme is doing badly.
          Sadhana suri
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Sumitsaini1991
            from Delhi, Delhi
            Nov 21, 2022
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            Please find the below mentioned transaction details.
            ECSRTNCHGS151122_SR8663566 Amount-590

            Hi all,

            I don't know why this amount deduct from my account. i am middle class man, kindly refund my money.

            Thanks.
            Sumit
            ICICI Bank customer support has been notified about the posted complaint.
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              PRASANN DHOOT
              Nov 21, 2022
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              Address: fatimanagar, Pune

              DP CHGS deducted without any use Rs. 798
              without any prior notice or message
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv7q) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              PRASANN DHOOT's [Complaint's author] reply, Nov 30, 2022
              On which email Id and What is UID?
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                V
                VIvek Sadhu
                Nov 20, 2022
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                Dear Team,

                Amount of Rs590 is deducted from my account without any of my authorization. I called to your customer care number and the executive is said to me that amount is deducted due to bounce of ecs but i dont have any ecs in my account right now and without giving me any solution she said me to visit the branch. This is not the solution for this issue. I also saw lots of peoples are facing the same issue. please reslove this issue.

                Regards
                Vivek Sadhu
                please contact me
                [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pruthvin k
                  Nov 20, 2022
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                  Will we get back the deducted amount continously 589, 590, 539, 255 have been deducted 2000 continously. Will get back that amount
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Neetu1061
                    from Varanasi, Uttar Pradesh
                    Nov 19, 2022
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                    I have done two transaction of 6200 and 10000 .
                    Total— 16000
                    Amount Paid - 7000 in month of oct
                    Got mail that i have to pay extra 12000
                    When asked them they said that you are charged for force closing two emi
                    Fine that even 600
                    Still 2500 extra amount was deducted

                    When you call 20 times everyone say differently.

                    [censored]iest bank .Will raise more complaint for this cheater bank.Dont use this bank

                    Neetu Chauhan
                    Last digits of account no - 0000
                    Dob-210/04/1996
                    Thubrahalli Branch
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      Abdul Vajid
                      from NILAMBUR, Kerala
                      Nov 19, 2022
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                      Website: AMAZON

                      I've applied for Amazon pay ICICI credit card and successfully completed video KYC and further more it asked me to upload my income proofs as in my case it is payslip, 3months bank statement as I'm salaried employee which I did on NOVEMBER 2022 and from then onwards it just says my application was on hold and re-upload the income documents and I did it not twice or thrice but around 10 times . As I need this card urgently but this Amazon pay ICICI team was really pathetic. They didn't even cancel my application and let me apply again. Hope they solve my issue this time.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        N
                        Nishant Bist
                        Nov 19, 2022
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                        Unnecessary deduction under surcharge MCC 4112

                        My account has been deducted from my ICICI bank savings account four times stating "surcharge dt:16/11/22 MCC 4112". Why? IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
                        I request you to kindly revert my money and check this matter.
                        I have checked online and there are so many complaints on the internet regarding the same issue.
                        Please help, and also...
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                        ELLA MOORE B
                        from Chittoor, Andhra Pradesh
                        Nov 18, 2022
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                        I have worked with lehmanbrothers India Ltd in Mumbai in 2006, before moving to TCS london on deputation after 5-7 years, want to use my current account associated with the ICICI bank as i have used same service provider ICICI bank for Lehman brothers and same ICICI NRI/NRE account for salary savings account/ joint account, demat trading account, where verified to update the contact details it has been found the icici bank accoutn has been closed rather it should be dormant and can be re-instated on request. as being previlige banker they seems to be some third party service providers has been assigned and fudged as relationship mangers and denying request to re-open the account even if tis closed. Not sure what is the issue in re-opeing account and how they can close the account without customer consent Not sure if new Banking guidelines has been suggested in such perspective.

                        ThankYou,
                        BhanuPrasad YB
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hjo3) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          madhuvarma_21
                          from Hyderabad, Andhra Pradesh
                          Nov 18, 2022
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                          I've noticed a transaction of Rs. 118/- in my savings account on 16th Nov 2022 under this description MNDT_CHRG ADTPSLSIPG.

                          ICICI Bank could you care to explain what is this mandatory charge for and why did you deduct this amount without notifying me?
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hjo7) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            BDPatel123
                            Nov 18, 2022
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                            Hello

                            I have invested in mmb-0199-mmb-one which redemption was on 03.07.2004. I need the contact information of bank for redemption. I have contacted icici bank many times but have not been given any information on how we can redeem the matured amount.

                            Boldholder no: 5020-325
                            Face value of bond - rs.8000
                            Issue price of bond - rs.4000
                            Redemption date - 03.07.2004

                            Please send redemption procedure and contact details
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hjnv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            BDPatel123's [Complaint's author] reply, Nov 21, 2022
                            Hi,

                            I am not able to send an email to [protected]@icicibank.com.

                            Also please suggest if by UID you mean the Aadhar No of the complainant.

                            Thanks
                            Hello,
                            I am not able to send an email to [protected]@icicibank.com, as no message is going in this email address. please get me email address to send the required details.(what is this protected, as no message is going)

                            Also please suggest if by UID you mean the Aadhar No of the complainant.
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                              Sandeeppandey1998
                              from Faridabad, Haryana
                              Nov 17, 2022
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                              Address: Icici bank ltd. sector 29, main market, faridabad 121001 haryana
                              Website: Www.icicibank.com

                              My name is sandeep pandey and my employee ID is 844082 i quit icici bank as on April 2022 but till today i have no relieving letter please send my relieving letter on my gmail
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sandeep Pandey, we request you to raise your request in the alumni site (https://alumni.icicibank.com/#/login)
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                                Sandeeppandey1998
                                from Faridabad, Haryana
                                Nov 17, 2022
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                                Address: Icici bank ltd.sector 29 main market nit faridabad 121001 haryana

                                My name is sandeep pandey i quit icici bank as on April 2022 but till today i have no relieving letter please send my relieving letter on my gmail
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  M.Sandhyarani
                                  Nov 16, 2022
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                                  Amount has been deducted from my account three times on 14th Nov ..Can I know the reason for the account that is deducted and refund it as soon as possible
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hhju) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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