ICICI Bank Complaints & Reviews

Ref my (A/C No.[protected]

I have multiple accounts in your bank, personal & family saving accounts and current account for business.
I am facing problem with your staff's behavior and her casual approach in ICICI Manesar Bank branch. I went to branch on October 14th 2022 to resolve my eNash connectivity problem. I met with Mrs. Gitika Bassi (window staff). My account was not getting connected with DHL for eNash service. I have explained her the issue but she says not familiar of these type of services. DHL staff was also trying to explain her and requested to find out solution from back office support team. I sent a mail on 17th Oct requesting her to resolve my issue. She told us to resolve in couple of days with the help of back of team. During the my next visit on 17th Oct she was on leave. She didn't replied to my mail. I have tried to reach on phone but unfortunately she never bothered to pick my call. I have made more than 10 calls between 18th, 19th, 25th and 27th. Finally i have to visit bank again today (27th) Non transaction hours at 3.30PM. She kept me sitting for 15 min & than she replied me casually as DHL have to visit main branch with the documents to resolve by themselves. I find solution as to move the buck on other's table. Very casual and Poor approach to deal with customer. I became upset as she don't bother me and my time has no value for her.

Bank need to entertain customer with full attention and staff behavior with the customer should be highly attentive. I have explained you the whole issue today and requested for a stern action against her.
I am also trying to reach out to the top management of ICICI bank and expect action must be taken.

Please update me after resolution.

Dear ICICI I never used demit account, 826.00 rupees deducted from my count DMC/IN[protected] DP CHGS TILL SEP-22, i want refund my amount immediately...

Hi

My salary account with phone -[protected] was charged with 826INR for DMC while I don’t use ICICI demat account .

I requested for Demat account closure long back

Kindly post refund ASAP

Sharique

Deducted rupees 826 from my account for DP CHGS TILL SEP-22 without any notice and I have never activated my demat account using this account from 2017 want whole money back icici finds ways to deduct money Acc no[protected]

Without any notice or any warning, they have been deducted 826rs from my account and if there is any kind of charges they have to inform us before which they have not done i want my money back ASAP

Deducted rupees 826 from my account for DP CHGS TILL SEP-22 without any notice and I have never activated my demat account using this account from 2017 want whole money back icici finds ways to deduct money
Acc no[protected]

Dear,
I will be received NOC from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges. my contact no [[protected], [protected]]
My send a duplicate Noc soft copy on my email ([protected]@gmail.com) as soon as possible.
Thank you

Regards
Mani Bhushan Kumar
[protected]/[protected]

Hi Sir/ Madam,
I have account in icici bank and i came to finland on tourist visa and now i have settled down in Finland, my indian mobile is not working here and i am not not able to do any transactions, kindly Help me and do the need full, suggest me what i can do now, my mobile no in finland is[protected].

Hi

In ICICI Satara Branch first transction deposited by machin 100 notes of 500 on account but system deposited only 47000 second transaction deposited again 100 notes of 500 rs and short deposited. Third transaction deposited same happens. Total 304 notes deposited and 4500 amount is short which is bank refuse to credited. Also they have bot accepted the application for the same.

Kindly resolve the issue.

I have not been informed about any ecs service connected to my ICICI bank.
Also, everytime I have enough fund in my account nothing gets deducted and when funds become low, back to back 2 times in the same month ecsrtn charges are taken by icici....

I tried paying my minimum bill due. It has been debited from my SBI account but doesn't reflect on my credit card statement

On Monday certain amount got credited in my account from ICICI stating that PLCC loan has been approved and disbursed although I haven’t applied for it.

I reached out to the customer care multiple time but they did not address my issue. I need the amount to be revered.

On 30th Sep 2022 rs 1899 has been deducted from my bank accout of PPL/WPP Renewal Policy as i have not activated such policy. These amount has automatically deducted no msg or call from bank.As today i saw my bank statements i came to know. Request to bank ASAP refund my amount.

Hi Sir,

I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 10/09/2020 without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1080(590+590). This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.

My question is before charging. they have to update or get confirmation from us and give reasons for deducting money.

Name: Rohan Arya
IFSC: ICIC0001624

Awaiting for your reply.

Thanks and Regards

Arya Rohan
[protected]@gmail.com

Unable to login to net banking
User id is blocked or disabled due to security reasons....

Name: Hemant pahariya
Email :[protected]@gmail.com
Date of transaction:10/10/2022
UPI reference no:[protected]
UPI to merchant I'd :[protected]@icici
Amount of transaction:510 RS...

ICICI bank closed my account without intimating to me and I just got the message that your account has been closed and your balance is Zero. Even on their app, they deleted my account details without giving any reason. They also closed my I-Wish account, and when I approached their customer care, they had no answers. They were just making assumptions that may be because of KYC, or maybe that and that, my account has been closed. But no right...

Hello Sir,

There is no due but still ICICI deducted 590 from my account without any message declaration or notification. This morning I have to pay one of my installment and got that there is insufficient fund into my account.

I request to refund my money..

Thanks
Muhammed Ershad
[protected]

I have not subscribed to any Google play activities yet I'm charged Rs 129 every month

Hello,

On Tuesday 18th October 2022 amount of 39999 rs was deducted from my account at a electronic store against a wrongly swip by merchant.

But as soon as we realized we informed the manager within 5 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 24 hours the amt will be refunded to my account.

On the same day, i contacted the customer care executive of icici bank and explained him on the issue, for which they asked me to wait for 24 hours.

I waited for 24 hours and found no refund credited into my account

I contacted the customer care executive of icici bank on friday that is 19th October 2022 where they took my complaint and asked me to send the void sale receipt image (Which i did) through the mail to [protected]@icicibank.com where the disputes team would check and refund your amount.

Kindly request you to fasten up the process and help me refund my money back.