| Address: Mumbai City, Maharashtra, 400081 |
| Website: icicibank.com |
Hello,
I have a savings account with icici bank for past 8-9 years. Though my transactions in this account has been light, recently i linked my icici credit card account with the savings account. To make payments, i would transfer/deposit to savings account and then make payment.
Recently when i did the transfer, all of my money was gone for mab charges. Whenever i deposit money in the account mab charges get deducted. I checked and found that total of rs. 12903.95 has been deducted in 2017 alone and rs. 2306 in 2016. More than rs. 15000 of my hard earned money, is ridiculously high. When i asked customer support to reverse the charges, i got a rude reply that it cannot be done and if you want to close account you still have to pay these dues and then close. I request you to kindly look into this matter urgently.
Regards
Jaideep wairal
A/c no.[protected]
Mulund east branch
Dec 18, 2017
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
ICICI Bank Customer Care's response Dear Jaideep Wairal,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team