ICICI Bank Complaints & Reviews

An icici rep offered a credit card to me & i submitted initial form. But then i didn't want the card so i did not send any of the further documents that were asked for (Salary slips).
1. Still i received the message saying credit card is processed. Do you really follow proper process?
2. I did not receive the cc yet. Blue dart guy don't bother to call & just goes back and sends a status with undelivered.
3. Without receiving the cc & not havin it activated i receive the sms of some transaction with rs.1649/- debited from cc.

What the hell? I was a proud customer of icici bank & always used to recommend all of my friends to go for your services.
But by these incidents i'm really disappointed. My expectations with your services are lowered now.
However, i don't want that cc anymore. I'm not gonna pay that insurance amount for it. If i get any debit transaction from my saving account, i'll remove all the services that i've with icici. I don't want to get any calls for cc. Even your reps ask for suitable timings for calling back & don't turn up. And they call again when i said not to call because of my meetings. I'm disgusted at this point.

I have taken an instant credit card ending 6000 (Now renewed card ending in 2003) from icici bank against the fixed deposit number[protected].

The initial value of fd was 30, 000 so they gave me the limit of 25000/- but now value of renewed fixed deposit is 47, 036 as of today.

Ideally bank should be increase the limit of credit card also accordingly as value of fd under lien (For security) has increased but anyhow they are not ready to do it.

Please look into the matter so that bank increases the limit of my instant credit card accordingly from 25, 000 to max possible considering the fd of rs 47000/- as security.
Thanks
Mitravind garg

After opening new account in icici bank, after activation my account rs 500 debited from my account as dr. Tran for funding a/c [protected]
69 without my knowledge how can they debit money from my account without doing any transition from my side, fraud transition doing icici bank, i want back my hard earning money. And also bank must give explanation for this type transation

I have first time deposited cash in my account bank has debited bank charges rs.150+27 gst. As per icici bank rules first time charges is not applicable. Please waive the same. Transaction dated 22-nov-2017. At cash acceptance machine - nil for the first cash deposit of a calendar month; thereafter in the month, rs. 5 per thousand rupees or part thereof, subject to a minimum of rs. 150.

Contact number : [protected]

Regards
Tushar mehta

I have applied for the loan in icici on my mhada property in oct 2016. During this activity, they debited my processing fees of rs 15600/- in the same month without completing loan documentation. Legally processing fees will be only charged after sanction letter. At last they came with rejection in loan saying they will not fund mhada property. Dsa who approached me given mr. Navin kumar shende number to followup with. I started following up with him since nov 2016 and till last month (Oct 2017) ie 1 year this guy wating time on e-mail saying approval is in progress.
When i launch complaint online from website - https://www.icicibank.com/complaints/complaints.page
Response was for 1st escalations - auto response, 2nd escalations to mr. Subhendu tripathy, head - phone banking. Where they taken 21 days to revert that it was old case and now it will not happen.

3rd escalations to mr. Vinayak m more, principal nodal officer. And response is awaiting.

My sincere appeal to every cunstmor before before applying to icici homeloan pl read my entire case. I m completely cheated by them and no one there to respond.

Sir I Recharged my jio no [protected] I opened jio app and clicked on recharge then I chose upi option for recharge and I did recharge 399 through upi but till now my jio no has not recharged
The transaction id ICI093dd83d30b74dad905f6817c1272b68 my upi id is [protected]@ybl
So please sir kindly refund my account or recharge to my no

Sir i am senthilkumar. I baught a car loan from icici bank ambattur branch chennai tamil nadu. My loan agreement number is luche[protected]. I paid all my emi as on previous month i paid half emi amount for the month. I gave commitment to pay my balance amount end of this month toheir collection staff on 10th of this month. But they are called me again and again to me and gave mental tarcher to me and my parents. Kindly take an action. Thank u.
Senthil kumar
[protected]

My name is ebenezer, icici prudential-policy 17108383. Policy premium rs 14, 826 every 6 months.

Icici prudential, policy premium was debited from my bank account twice for the same policy in the same week without my authorization.
Premium of rs 14, 826 for icicipru policy 17108383. 2 times for just on premium with out any approval. First on the 10/11/2017 and again on the 15/11/2017

How did this happen?
How can the bank hack into my account and take my money without my authorization, not once but twice for the same amount, in the same week?
₹29, 652 went out of my account and no one called me and told that it was done. Because of which our housing loan emi did not go through and we have been fined and the bank has charged bound fee.

15/11/2017 17108383 nach ecs:a[protected] icici prud inr 14, 826.00
10/11/2017 17108383 nach ecs:a[protected] icici prud inr 14, 826.00

This is not acceptable at all, proper action has to be take so this does not happen again and others don't go through this.
I want action taken asap, i want my money back and proper compensation given.

Dear sir/madam,
I have bought one expression debit card for rs.500 when my old debit card is not detecting by most of the machines. Within one and half yrs my new expression debit card also performs the same. My cards are well maintained and its not in damaged condition. So i dnt think i have to pay again for another one. My icici account number is[protected]. Kindly do the further to replace the existing one.

Dear sir,
I am anbarasan krishnan. I'm working in govt services in tamilnadu. I applied card in your bank on aug 2017. I received credit card on last month and also received pin number through my mobile number. When i was trying buy some items using this credit card last month but i can't able to do this. So, when i enquired abt this problem with your bank official in dindigul, they told me that my card was blocked. So please activate my credit card.
Thanks

Credit card:[protected]
Name : k anbarasan
Mobile :[protected]

I was unable to make payment by due date as i was travelling, when i got the call immediately made the payment of total amount and asked the agent to not charge me for the same. She said after the payment is made she will do the needful. But tried reaching her she didnt pick the call and the charges still reflect on my account. Spoke with cs they are unable to help me. Very much feed up with services already bank cheated in the name of rewards

I tried recharging my jio number but it is not yet successful. It is sitting under *approved * queue and not *successfull* queue. Checked with my bank however they advised me to check with beneficiary bank that is you, as issue is to be resolved from your side.
Issue has not been resolved since 4 days.

Please prioritize and advise

Transaction id[protected]
Date 18 nov, 2017

Let me know if you require any details also i have attached screenshot for your reference.

Dear sir/ma'am,
I have booked a train ticket using icici bank credit card and using icici website. And later i have cancelled a ticked but abount not credited to my account.
If i contact with icici bank they are saying contact with merchant.

Please help me.

Regards,
Dinesh n
[protected]
[protected]@gmail.com

Dear sir,
I am employee of cbsl bhiwani in recovery deptt.
My company current account is continue running with your icici bank.
In this account i want to deposit my company recovery cash. But your employees miss simran & mr mankeshwer
Rejected my cash for deposit
They are saying we do not deposit your cash. You will deposit your cash our other branch.
We are not accept your cash but other branch teller also rejected for deposit
I have faced this problem many time
I have done complained about it many time but not solved till today
Pls do needfull

Regards,
Dharmender sharma
[protected]

I haven't subscribed to my money service but still annual fee for oct-17 to sep 354 rupees got deducted. The same amount was deducted last year also from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. Details: 17/11/2017 bil/[protected]/mm annual fee oct17- sep/

Icici bank representative has came to my company nokia networks for a credit card drive and he promised me a coral credit for joining fees of 300rs although the mentioned joining fees for coral was 1000rs. I have explicitly told him i do not want the card if the joining fees is 1000rs, but he convinced me it will be waived off. I got my credit card and the statement last week. It was showing 1180 rs. (Including gst).

It was really unprofessional behavior. I called the representative and he promised me he will look into the issue and now he is not taking my call.

The representative who came to my company is sandeep, i have attached his id card. He told he has talked with icici bank bommanahalli branch manager mr. Viswanath reddy, and he will correct my statement.

Now the manager is also not responding. Icici bank, please tell me what to do? Telling lies to issue a card is very unprofessional behavior and i will not heed to this exploitation.

Thanks.

I have availed a personal loan in icici bank, my emi was scheduled on 5th of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 5th of every month. Its been more than 25 days i was requesting, but no response.
My loan number is lphyd[protected]. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?br...

I need action against an employee of icici bank, who had extremely rude and unacceptable behaviour towards me knowing that i am suffering from bad medical condition.

Also even after complete discussion with the manager, about the case, legal notice is sent at my permanent address.

Need action against that if the bank has any loyalty for its customers.

Hi sir,

Due to incorrect account number fund transferred to incorrect account through imps please chexk and resolve my issue

My account is with icici bank and account number is[protected]

I transferred 15000 rupees on from icici bank to bank of baroda

Transaction ref no[protected]
Incorrect beneficiary account no [protected]
Incorrect beneficiary name mohd safeek so abdul haq
Correct beneficiary account no [protected]
Correct beneficery name arif habib mapara
Date of transaction 29/09/2017
Amount of transaction 15000

Sir,
I am using icici username and password for transaction purpose.

All of a sudden i get a message that my user name has been disabled

For no fault of mine. I am not able to find bank's statement. My registered

Phone cannot receive any messages sent from india. I would like to know

Without knowing my period of stay outside india how did the bank

Disable my user name. I have also bought a travel card from icici for

Transaction purpose. I will be much obliged to consumers forum if they

Can up to sort out the problem and bring a solution.

With warm regards santhanam