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Updated: Sep 24, 2026
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P
PAWAN SARAOGI
Oct 9, 2023
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Bonds has been matured on july'23 and i have not received the maturity proceeds vide folio no 3537299 &[protected] bond each)
ICICI Bank customer support has been notified about the posted complaint.
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Dear PAWAN SARAOGI, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a140rw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    B
    [email protected]
    Oct 8, 2023
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    Address: C/o Gorakh Nath Rai, West of Dr. Shaill Kumari, sahdeo Giri Road, Katira, Ara, Bihar

    I have having joint account with my wife in ICICI bank, Adityapur Branch, Jharkhand having account number[protected]. The bank has deducted Rs. 1899.00 against PPL/WPP renewal of policy. The same is being deducted every year which was unnoticed by me.

    They are ducting the same without enrolling such policy. This is to be stopped and refund of deducted money to be made by the bank
    ICICI Bank customer support has been notified about the posted complaint.
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    "Dear [protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13yrd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team"
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      R
      raghvendra54826
      Oct 7, 2023
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      Address: ICICI Bank Kalka , Panchkula -haryana

      My account number is 02390152XXXX,
      I have applied for personal loan through Regional Manager and also searched online on ICICI bank website but online processing not done so far, only applied through bank Reqgional Manager but ICIC bank creedited my account with two loans personal loan

      1) Loan number -: LPHWR[protected]
      2)Loan Number -LPHW[protected]

      The loan LPHWR[protected] transfeered without my consent, I will not pay any EMI and if i will not get any response to cancel my Loan LPHWR[protected] then i will loadge complaint on Bank Ombudsman and also will send you notice as it is done without my approval, you do not have any of my approval to disburse this loan

      My cell number is [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        Priya0402
        Oct 6, 2023
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        Am an icici bank customer. ecsrtnchg charged 590 rupees every month. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          Sourabh K66
          from Bengaluru, Karnataka
          Oct 6, 2023
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          Dear sir / madam,

          I have purchased some stocks from icici direct which was linked with my icici savings account.

          I have added funds from icici savings to direct (Demat account) and purchased the stock.

          I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

          26/03/2020 EBA/NSE/M/2023188/[protected] dr. 80.68

          Not getting refunded, please advise.
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Sourabh K66, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13var) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sakshi Serohi
            Oct 6, 2023
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            I have salary account in icici and the bank deducted amount as lien from my account and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

            This is least expected from such reputed organisation. They should release the lien amount to account
            ICICI Bank customer support has been notified about the posted complaint.
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            "Dear Sakshi Serohi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13ukc) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team"
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              L
              lloyd lagardo
              Oct 5, 2023
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              I have only recently noticed an unauthorized auto debit transaction in my ICICI account, which has been happening for months. Having raised a complaint under ticket #SR[protected], they provided me with details of merchant: NDFPTWOP pvt. ltd on call. I requested them to mail me the details which they denied. In my statement i can see: /ADTPSLSIPG_...
              They want me to visit nearest branch for anything related to this issue. This is not possible for me now as i am travelling Africa.
              When they want business, like issue of loans etc. everything is done online but when it comes to assistance for a grievance they keep passing the ball.
              Why cannot it be resolved without me being there physically when all details and controls are there in their system.
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Lloyd lagardo, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13syn) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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              lloyd lagardo's [Complaint's author] reply, Oct 9, 2023
              Is the above email-id you provided valid?
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                D
                Dherender Panwar
                Oct 4, 2023
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                Address: Indra Colony, Chukhuwala, Dehradun

                Why there is multiple deduction with MCC 5541 remark from my account, who allowed this deduction.
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Dherender Panwar we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                  K
                  kalp2682
                  from Erode, Tamil Nadu
                  Oct 4, 2023
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                  My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:04/09/23 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
                  I request you to kindly revert my money and check this matter.
                  I have checked online and there are so many complaints on the internet regarding the same issue.
                  Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.
                  ICICI Bank customer support has been notified about the posted complaint.
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                  "Dear kalp2682, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13q1e) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team"
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                    A
                    Anand@5555
                    Oct 4, 2023
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                    I’m unable to receive money through UPI and IMPS into my ICICI bank, before 6 days ago they told me it will resolve in 2 days but still im facing issue, my wife trying to send me funds through IMPS and it is getting declined, please resolve this
                    Thanks
                    ICICI Bank customer support has been notified about the posted complaint.
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                    "Dear [protected]@5555, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13q1r) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team"
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                      M
                      Meenumoni
                      from Ambala, Haryana
                      Oct 3, 2023
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                      My name is Meena Sharma and I live in Karnal. Last month I withdrew 500, 000 cash by cheque from one of the branch in Karnal. Nobody at the branch told me that it would be chargeable. I got to know from the bank statement that I have been charged 4537.10rs for cash-txn-chgs-aug23.

                      Atleast your people at branch should have notified me at the branch about this. I have been your customer from last 10 years and I really feel disappointed this time. None of your customer care numbers works whenever needed. Previously, I used to tell people use icici bank for banking services but now I am dicy.

                      This is a huge amount for me, I could have given a thought before withdrawal of the amount if I'd known this beforehand.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        amitame
                        from Delhi, Delhi
                        Oct 3, 2023
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                        Address: E-18, shivaji road adarsh Nagar delhi -110033

                        Dear sir

                        One of ICICI BANK credit card representative called me and offered me HPCL ICICI CREDIT CARD ( [protected]) with joining fees and promised me that, for each transaction done in HPCL or any FUEL transaction I got 5 percent cashback but not informed any capping. So I have accepted but after transaction in HPCL of around more than 2000 rs, I got only 10 rs which is unfair to me.

                        So I have requesting them to please stop this card with immediate effect and reverse my joining fee and make final payment without joining fee. I will pay that final bill.
                        But they didn't do that and send the bill with joining fees. Please do the needful.
                        Warm Regards

                        Amit Gupta
                        [protected]
                        [protected]@gmail.com
                        E-18, shivaji road adarsh Nagar delhi -110033
                        ICICI Bank customer support has been notified about the posted complaint.
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                        "Dear amitame, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13nll) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team"
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                          B
                          B Pranv
                          Oct 2, 2023
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                          Address: Bangalore

                          There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA upstream' and the amount is Rs. 6526.40 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

                          I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

                          This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            svelagada
                            Oct 2, 2023
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                            Address: Hyderabad

                            I am SRIKANTH VELAGADA. 688.34 Rupees have been deducted from my savings account account[protected] as DP CHGS TILL Aug 23.

                            Since 2018. I have not been using my Demat account till now. There was no prior notice about deduction intimation either mail or over phone, that too I haven't received any deduction message to my mobile or email.

                            I need justice and my money back immediately. My Account Number is[protected].

                            Below are the transaction reference details.

                            1) 02/10/2023 - [protected] DP CHGS TILL AUG-23 - Dr. 344.17

                            2) 28/09/2023 - DMC/[protected] DP CHGS TILL AUG-23 - Dr. 344.17
                            ICICI Bank customer support has been notified about the posted complaint.
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                            "Dear svelagada, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mdx) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team"
                            Reply
                            "Dear svelagada, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mdx) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team"
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                              S
                              Sreyasi Banerjee
                              Oct 1, 2023
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                              Address: Kolkata

                              I have a EMI with HDFC Paper Finance of INR 1728 that gets auto debited every month on 5th. For the month of September it was due on 5th September 2023, however due to some financial emergencies my account did not have the sufficient amount for the deduction. Later I had called the HDFC Customer Care and asked them for the links to repay the loan amount. They had provided me the links to repay the loan amount and the fine of INR 531. I had repayed the amount and the loan to HDFC on 12th September 2023. Yet ICICI Bank debited 590 from my account twice on 19th September 2023 and 22nd September 2023, without any prior communication or even providing a proper reason for doing so.
                              ICICI Bank customer support has been notified about the posted complaint.
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                              "Dear Sreyasi Banerjee, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mev) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team"
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                                M
                                Makinen
                                from Thane, Maharashtra
                                Oct 1, 2023
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                                Address: Thane

                                31.5.23/ 07:44:10 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                                23.5.23/ 08:12:46 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                                20.6.23/ 09:16:48 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                                08.8.23/ 10:38:42 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                                21.6.23/ 17:51:52 HRS. Shedung NH48 ID:W02charged Rs.62/- actual to be Charged Rs.47/- Excess : Rs.15/-

                                8.8.23 / 19:07:04 HRS. Shilphata NH48 ID:W03 charged Rs.31/-actual to be charged Rs.23.50 Excess Rs.7.50

                                A repeated reminders they are not bothered to give reply to my complaint.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                "Dear Makinen, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfh) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team"
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                                  A
                                  Asha0011
                                  Oct 1, 2023
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                                  I am writing to bring to your attention an issue I recently encountered with my account at [ICICI Bank ]. I am deeply concerned about the unauthorized deductions from my account, which have occurred twice(1899), resulting in a total deduction of 3800. I wish to formally register a complaint regarding these deductions and request a full refund.The unauthorized deductions took place on [[protected]] and [[protected]]. I want to emphasize that I have not initiated or authorized any transactions or policies that would warrant such deductions from my account.

                                  To provide you with the necessary details for investigation, please find the attached document
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                  "Dear Asha0011, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfj) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team"
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                                    A
                                    Arun Pratap Singh Kushwah
                                    Oct 1, 2023
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                                    I am with ICICI bank as a Privilege Banking Customer but this year 2023 the amount of 826/- rs was deducted from my account without any alert message. I have not used an ICICI Direct Demat account since so many years and it was deactivated for a long time. But this year, these charges were applied and debited from my account on 28-Sep-2023. DMC/ DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                    Thanks,
                                    Arun Pratap Singh Kushwah
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                    Dear Arun Pratap Singh Kushwah we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                                      T
                                      Tirupa
                                      Sep 30, 2023
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                                      ICICI bank has debited RS 814.45 twice in two days (29th and 30th September 2023) as dp charges. I have never opened an demat account nor utilized it for sell and buy stocks. So I demand ICICI bank to refund my money and look into this issue
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                      Dear Tirupa we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                                        Ashnik07
                                        Sep 30, 2023
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                                        DP CH GS Till-Aug23 for ₹826 debited from my account despite multiple requests to bank to close my demat account.

                                        Please help refund and close the demat account
                                        ICICI Bank customer support has been notified about the posted complaint.
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                                        "Dear Ashnik07, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mkw) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team"
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