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3.3
Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 67

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M
manasabitra
from Mangalagiri, Andhra Pradesh
Oct 31, 2022
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Address: Mangalagiri/Santhosh Nagar

Hi ICICI BANK,

I have deposited DD(878888) on[protected] in mangalagiri ICICI branch. For which i received DD/Cheque deposited confirmation message on 28th October 8.41PM.
Till now the amount not yet credited to my account. Please find the below account and DD details.

Account No[protected]
Account Name - Manasa Bitra
Branch - Santhosh Nagar(Hyderabad)
Bank - ICICI Bank
DD No - 878888
DD Date[protected]
Deposited Date[protected]

Regarding this, i tried to reach customer care many no of times but no luck as i dont get any response. Besides i directly visited mangalagiri ICICI branch but no positive
response which is really frustrating. Kindly check and clear the amount immediately and contact me in case of further information required.

Thanks & Regards,
Manasa
ICICI Bank customer support has been notified about the posted complaint.
View replies
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmyd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    SachinHirve123
    from Dombivli, Maharashtra
    Oct 31, 2022
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    Address: ICICI Bank MIDC Dombivli East

    Dear Sir/Madam,

    I had swapped my IcIcI debit card at hotel in Dombivli on 24th of October 2022, but the transaction failed and my account debited for Rs 780\-,
    I had to pay in cash at the vendor.
    I had complained regarding this to icici customer care via phone and email.
    still no response from icici.
    Kindly help resolve this issue.
    Thanks
    Sachin Hirve
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpel) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      Boggavarapu Ram Saran Sai Srinivas Gupta
      from Mumbai, Maharashtra
      Oct 31, 2022
      Resolved
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      Resolved

      Hi team,
      I have paid ICICI credit bill on 30-oct-2022 through Paytm app. Even after 24 hrs no confirmation came from bank and showing bill. Kindly have a look into the issue. Please find the copy of transaction.
      Nov 1, 2022
      Complaint marked as Resolved 
      Issue got resolved with the help of executive and thanks for quick response
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 03, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpey) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Boggavarapu Ram Saran Sai Srinivas Gupta
        from Mumbai, Maharashtra
        Oct 31, 2022
        Resolved
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        Resolved

        Hi Team,
        I have paid credit bill through Paytm on 30-oct-2022. But even after 24hrs amount is not reflected in the card. Kindly have a look into the issue as my last date for bill payment was on 30-oct-2022.
        Nov 1, 2022
        Complaint marked as Resolved 
        Customer care executive helped me in resolving the issue. Thanks for quick response
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          Sridevi Ramachandran
          from Coimbatore, Tamil Nadu
          Oct 31, 2022
          Resolved
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          Resolved

          Dcard fee of 706.82 deducted without my knowledge

          I'm an ICICI account holder since 2019

          I was deducted 706.82 from my account on 28th October 2022 without my knowledge and also an intimation.

          Why would the bank deduct the amount from my account silently without even giving an intimation atleast.

          Who gave icici the right to deduct amount without my concern.

          I want my deducted amount credited to my account.

          Isn't it...
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          K
          Kushaldesai
          from Ahmedabad, Gujarat
          Oct 31, 2022
          Resolved
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          Resolved

          I am Kushal Jayeshkumar Desai.
          Total507.23 Rupees has been deducted from my account as DP CHGS TILL SEP-15 DP charges on 31/10/2022 - 500/- and on 26/10/2022 - 7.23/-.
          I have never activated and used my Demat account till now. There was no prior notice.
          I haven't received any deduction message to my mobile.
          I need justice and my money back immediately.
          Dec 17, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpe7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Kushaldesai
            from Ahmedabad, Gujarat
            Oct 31, 2022
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            I am Kushal Jayeshkumar Desai.
            Total507.23 Rupees has been deducted from my account as DP CHGS TILL SEP-15 DP charges on 31/10/2022 - 500/- and on 26/10/2022 - 7.23/-.
            I have never activated and used my Demat account till now. There was no prior notice.
            I haven't received any deduction message to my mobile.
            I need justice and my money back immediately.
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Sayantini75
              from kolkata, West Bengal
              Oct 30, 2022
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              Address: 6/1 friends row Jadavpur Kolkata-700075

              I paid my ICICI credit card bill through imobile app from ICICI Bank account, the amount got deducted but the yhe amount is not credited to my credit card. It has been more than 24 hrs. I tried calling the customer care but of no help
              ICICI Bank customer support has been notified about the posted complaint.
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                7
                7519622048
                from Patna, Bihar
                Oct 30, 2022
                Resolved
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                Resolved

                Myself Amit Anand, i have been with icici bank since 2019. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till sep-22 is shown in the statement. So please make sure to credit the amount which has been debited.
                Dec 11, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 03, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpem) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  VAKA SASI REKHA
                  Oct 29, 2022
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                  I'm Vaka Sasi Rekha Past 3 Months around 800 was debited from my ICICI account. I don't ECSRTNCHGS these type charges I already mail you. but my problem was not resolved. Please refund my amount. ASAP resolve my issue.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfxd) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Particle
                    from Bengaluru, Karnataka
                    Oct 29, 2022
                    Resolved
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                    Resolved

                    Address: Banashankari 3rd stage Bangalore 85

                    Hi my money got stuck in cash deposit machine today need help
                    Dec 11, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 05, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu13) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      sanjay11422
                      from INDORE, Madhya Pradesh
                      Oct 29, 2022
                      Resolved
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                      Resolved

                      Amazon Pay ICICI Credit Card Reward Point on Hold and Card Get Block

                      Address: [email protected]

                      Hi Concerned Team,

                      I did some shopping for my self last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my self need or collection. Now in the same context around 16683 reward points are on hold for being a loyal...
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                      K
                      kapil arandhara
                      from Greater Noida, Uttar Pradesh
                      Oct 29, 2022
                      Resolved
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                      Resolved

                      Address: Greater Noida

                      I am the a/c holder of icici bank from last 5 year,
                      Now they have charged first time 0.64 Rs date 26 OCT 2022 and 2nd time 33.18 Rs date 29 OCT 2022 under this category DMC/IN[protected] DP CHGS.
                      I am not aware what type of charges are these.
                      They says there is no charges of this and deduct my money.
                      Kindly refund my money back to my account.
                      Dec 7, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 05, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu1s) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        kapil arandhara
                        from Greater Noida, Uttar Pradesh
                        Oct 29, 2022
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                        I am the a/c holder of icici bank from last 5 year,
                        Now they have charged rs. 706.82 under this category dcardfee1895OCT+GST
                        On 28 OCT 2022.
                        I am not aware what type of charges are these.
                        They says there is no charges of this and deduct my money.
                        Kindly refund my money back to my account.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          avijitmondal.mep
                          Oct 29, 2022
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                          Dear ICICI, How can you deduct money from my account without notifying me? Today I was just checking transactions of my account and found that INR 489.03 and 336.97 /- has been deducted from my account towards DP CHARGES TILL SET-22.
                          At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.
                          I don't have use my demat account anymore then why my money has be deducted??

                          Request you to kindly return my money back. I am loosing trust on ICICI bank whether my money is safe here or not.

                          Need action on priority.

                          Regards,
                          Avijit Mondal
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfx8) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            L
                            lmjoshi100
                            Oct 29, 2022
                            Resolved
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                            Resolved

                            Dear ICICI, I was told that there is no monthly charges for my demat account but I could see that RS 826 has been deducted as DP CHGS TILL sep-22 transaction, can you please explain and be open to all your customers?

                            Thanks,
                            Lalit Joshi
                            Dec 11, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 03, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpfi) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Gowthamkarthick7
                              from Sivakasi, Tamil Nadu
                              Oct 29, 2022
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                              Hi,

                              This has been already written to you via mail, no action has been taken yet. Someone from your firm in the name of ICICI DIRECT who provide jobs for Relationship Manager and collected Rs 350 for parcel charges of official desktop. Also, he has created a demat account for me, with knowingly/Unknowingly of my knowledge. His contact number [protected]. He is your own employee, are you guys giving training like this?????
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                Arshahil
                                from Delhi, Delhi
                                Oct 29, 2022
                                Resolved
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                                Resolved

                                Address: Saket

                                Bank seems recovering their loss or NPA from common man of India. It seems we have no rights, organizations are unfairly practicing deduction of charges on the name of policy. And on the name of service, they are just fooling. Even they ignore and don't follow Hon. Supreme court order. It is ordered, bank have to inform customer before any deductions but no one following. Very disappointed with the laws on the name of policy. Three times deducted money even the very first time also deducted, although it was completely free to open demat, as it was mentioned over website. Again today deducted some charges. Bank have only the solution, their customer care justifies why they have deducted. They have no other answer. No one is responsible, everyone is just doing their job, and following bank policy. Huge pray for great profit success.
                                Dec 4, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpgr) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sahej Narula
                                  Oct 29, 2022
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                                  A DMC charge amounting upto 826/- has been debited from my account without any prior information.
                                  This is the first time to this has been charged on my accounts.
                                  I would like to understand the reasoning and waiting for a refund.
                                  Also, no SMS for a debit amount was sent to my mobile number
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gexk) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    kemzz
                                    Oct 28, 2022
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                                    When i check my account statement, i can see that there are 2 charges for 590RS that says its from ecsrtnchg, and then again today same thing charged for 420.88 rs, i do not understand why am getting charged so much from my account.
                                    ICICI Bank customer support has been notified about the posted complaint.
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