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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 67

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7
7519622048
from Patna, Bihar
Oct 30, 2022
Resolved
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Myself Amit Anand, i have been with icici bank since 2019. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till sep-22 is shown in the statement. So please make sure to credit the amount which has been debited.
Dec 11, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpem) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    VAKA SASI REKHA
    Oct 29, 2022
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    I'm Vaka Sasi Rekha Past 3 Months around 800 was debited from my ICICI account. I don't ECSRTNCHGS these type charges I already mail you. but my problem was not resolved. Please refund my amount. ASAP resolve my issue.
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfxd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Particle
      from Bengaluru, Karnataka
      Oct 29, 2022
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      Resolved

      Address: Banashankari 3rd stage Bangalore 85

      Hi my money got stuck in cash deposit machine today need help
      Dec 11, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2022
      ICICI Bank Customer Care's response       Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu13) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sanjay11422
        from INDORE, Madhya Pradesh
        Oct 29, 2022
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        Resolved

        Amazon Pay ICICI Credit Card Reward Point on Hold and Card Get Block

        Address: [email protected]

        Hi Concerned Team,

        I did some shopping for my self last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my self need or collection. Now in the same context around 16683 reward points are on hold for being a loyal...
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        K
        kapil arandhara
        from Greater Noida, Uttar Pradesh
        Oct 29, 2022
        Resolved
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        Resolved

        Address: Greater Noida

        I am the a/c holder of icici bank from last 5 year,
        Now they have charged first time 0.64 Rs date 26 OCT 2022 and 2nd time 33.18 Rs date 29 OCT 2022 under this category DMC/IN[protected] DP CHGS.
        I am not aware what type of charges are these.
        They says there is no charges of this and deduct my money.
        Kindly refund my money back to my account.
        Dec 7, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 05, 2022
        ICICI Bank Customer Care's response         Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gu1s) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kapil arandhara
          from Greater Noida, Uttar Pradesh
          Oct 29, 2022
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          I am the a/c holder of icici bank from last 5 year,
          Now they have charged rs. 706.82 under this category dcardfee1895OCT+GST
          On 28 OCT 2022.
          I am not aware what type of charges are these.
          They says there is no charges of this and deduct my money.
          Kindly refund my money back to my account.
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            avijitmondal.mep
            Oct 29, 2022
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            Dear ICICI, How can you deduct money from my account without notifying me? Today I was just checking transactions of my account and found that INR 489.03 and 336.97 /- has been deducted from my account towards DP CHARGES TILL SET-22.
            At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.
            I don't have use my demat account anymore then why my money has be deducted??

            Request you to kindly return my money back. I am loosing trust on ICICI bank whether my money is safe here or not.

            Need action on priority.

            Regards,
            Avijit Mondal
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfx8) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              L
              lmjoshi100
              Oct 29, 2022
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              Resolved

              Dear ICICI, I was told that there is no monthly charges for my demat account but I could see that RS 826 has been deducted as DP CHGS TILL sep-22 transaction, can you please explain and be open to all your customers?

              Thanks,
              Lalit Joshi
              Dec 11, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 03, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpfi) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Gowthamkarthick7
                from Sivakasi, Tamil Nadu
                Oct 29, 2022
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                Hi,

                This has been already written to you via mail, no action has been taken yet. Someone from your firm in the name of ICICI DIRECT who provide jobs for Relationship Manager and collected Rs 350 for parcel charges of official desktop. Also, he has created a demat account for me, with knowingly/Unknowingly of my knowledge. His contact number [protected]. He is your own employee, are you guys giving training like this?????
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  Arshahil
                  from Delhi, Delhi
                  Oct 29, 2022
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                  Resolved

                  Address: Saket

                  Bank seems recovering their loss or NPA from common man of India. It seems we have no rights, organizations are unfairly practicing deduction of charges on the name of policy. And on the name of service, they are just fooling. Even they ignore and don't follow Hon. Supreme court order. It is ordered, bank have to inform customer before any deductions but no one following. Very disappointed with the laws on the name of policy. Three times deducted money even the very first time also deducted, although it was completely free to open demat, as it was mentioned over website. Again today deducted some charges. Bank have only the solution, their customer care justifies why they have deducted. They have no other answer. No one is responsible, everyone is just doing their job, and following bank policy. Huge pray for great profit success.
                  Dec 4, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gpgr) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sahej Narula
                    Oct 29, 2022
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                    A DMC charge amounting upto 826/- has been debited from my account without any prior information.
                    This is the first time to this has been charged on my accounts.
                    I would like to understand the reasoning and waiting for a refund.
                    Also, no SMS for a debit amount was sent to my mobile number
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gexk) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      kemzz
                      Oct 28, 2022
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                      When i check my account statement, i can see that there are 2 charges for 590RS that says its from ecsrtnchg, and then again today same thing charged for 420.88 rs, i do not understand why am getting charged so much from my account.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        P
                        PAYAL GAVLI
                        Oct 28, 2022
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                        Myself Payal Gavli. This year Rs.826 is deducted from my account without any alert message. I am not using demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 October 2022. DMC/ DP CHGS TILL SEP-2022 is shown in the statement. So please make sure to credit the amount which has been deducted from my account.
                        Nov 29, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 29, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gexn) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          P
                          Payal Sikri
                          from Delhi, Delhi
                          Oct 28, 2022
                          Resolved
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                          Resolved

                          Myself Payal. I have been with Icici Bank since 2020. This year 826/- is deducted from my account without any alert message. I am not using demat account. But still thos charges are applied and debited from my account on 27th October 2022. DMC/IN[protected] DP CHGS TILL SEP-22 is shown in the statement. So please make sure to credit the amount which has been debited from my account.

                          I am also marked mail on customer.[protected]@icicibank.com & [protected]@icicibank.com
                          Dec 1, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 29, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gexu) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            [email protected]
                            from PANVEL, Maharashtra
                            Oct 28, 2022
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                            Resolved

                            Address: KAMOTHE

                            Dear Team,

                            My savings account is debited 590 amount this month .
                            The transaction described as
                            NACH_AD_RTN_CHRG~ADBLDESK~20OCT22~b 23012b~PAYTMB_7

                            I am not aware what this deduction is for and why it has happened.

                            I need my full amount to be refunded back to the amount immediately and explain me how this has happened.

                            Hindurao Yele
                            [protected]
                            Dec 2, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 29, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              ankita122
                              Oct 28, 2022
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                              DMC/IN[protected] DP CHGS TILL S
                              EP-22 - Amount INR 826.00

                              my demat account was free.

                              I need a refund.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfxb) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                nirgh2001
                                from Kolkata, West Bengal
                                Oct 28, 2022
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                                Fraudulent multiple cash deposit charges

                                Kindly revert by email only soon no calls.
                                I am writing from registered email.

                                There are multiple cash transaction charges on ICICI saving account[protected] for sept 2022, request you to kindly revert the latest cash transaction charges of 708/ else have to take legal action.

                                PFA bank statement.

                                Kindly revert by email only soon for clarification.

                                6 06/10/2022 06/10/2022...
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                                A
                                avinashm1990
                                Oct 28, 2022
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                                Hi, My account is debited with amount 826 against "DMC/[protected] DP CHGS TILL S
                                EP-22". I'm not using Demat account. They created this demat account while they process for credit card activation and they mentioned its free of cost. Now they are charging this amount. And, few days back I got SMS saying your demat account will be closed. But still they are charging this amount.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 29, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gey6) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Oct 31, 2022
                                Updated by avinashm1990                                 Hi Please share the actual email ID to share the details. Currently I see it as "[protected]@icicibank.com".

                                Best Regards,
                                Avinash M
                                Nov 02, 2022
                                Updated by avinashm1990                                 HI Team,

                                When I try to register a complaint, its throwing error message -> We are currently unable to process your request. Please try after some time.

                                Please let me know, how to reach out to you.

                                Best Regards,
                                Avinash M
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                                  M
                                  mpragaa
                                  Oct 28, 2022
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                                  My account has been deducted for INR 826 on stating DMC DP CHARGES Oct 27 and there has been no msg intimation for the same...
                                  for raising a dispute ...I was requested to visit the nearest branch ... I need an explanation for the charges ...
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gcor) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    T
                                    Trimayank
                                    Oct 27, 2022
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                                    I have a salary account with ICICI and never applied for demat account.
                                    however inr 826 has been deducted from my account as charges on Oct 27, 2022
                                    no deduction msg on phone and no intimation from ICICI.
                                    i want my refund !
                                    ICICI Bank customer support has been notified about the posted complaint.
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