ICICI Bank Complaints & Reviews

My account number is 02390152XXXX,
I have applied for personal loan through Regional Manager and also searched online on ICICI bank website but online processing not done so far, only applied through bank Reqgional Manager but ICIC bank creedited my account with two loans personal loan

1) Loan number -: LPHWR[protected]
2)Loan Number -LPHW[protected]

The loan LPHWR[protected] transfeered without my consent, I will not pay any EMI and if i will not get any response to cancel my Loan LPHWR[protected] then i will loadge complaint on Bank Ombudsman and also will send you notice as it is done without my approval, you do not have any of my approval to disburse this loan

My cell number is [protected]

Am an icici bank customer. ecsrtnchg charged 590 rupees every month. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Dear sir / madam,

I have purchased some stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

26/03/2020 EBA/NSE/M/2023188/[protected] dr. 80.68

Not getting refunded, please advise.

I have salary account in icici and the bank deducted amount as lien from my account and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account

I have only recently noticed an unauthorized auto debit transaction in my ICICI account, which has been happening for months. Having raised a complaint under ticket #SR[protected], they provided me with details of merchant: NDFPTWOP pvt. ltd on call. I requested them to mail me the details which they denied. In my statement i can see: /ADTPSLSIPG_...
They want me to visit nearest branch for anything related to this issue. This is not possible for me now as i am travelling Africa.
When they want business, like issue of loans etc. everything is done online but when it comes to assistance for a grievance they keep passing the ball.
Why cannot it be resolved without me being there physically when all details and controls are there in their system.

Why there is multiple deduction with MCC 5541 remark from my account, who allowed this deduction.

My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:04/09/23 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
I request you to kindly revert my money and check this matter.
I have checked online and there are so many complaints on the internet regarding the same issue.
Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.

I’m unable to receive money through UPI and IMPS into my ICICI bank, before 6 days ago they told me it will resolve in 2 days but still im facing issue, my wife trying to send me funds through IMPS and it is getting declined, please resolve this
Thanks

My name is Meena Sharma and I live in Karnal. Last month I withdrew 500, 000 cash by cheque from one of the branch in Karnal. Nobody at the branch told me that it would be chargeable. I got to know from the bank statement that I have been charged 4537.10rs for cash-txn-chgs-aug23.

Atleast your people at branch should have notified me at the branch about this. I have been your customer from last 10 years and I really feel disappointed this time. None of your customer care numbers works whenever needed. Previously, I used to tell people use icici bank for banking services but now I am dicy.

This is a huge amount for me, I could have given a thought before withdrawal of the amount if I'd known this beforehand.

Dear sir

One of ICICI BANK credit card representative called me and offered me HPCL ICICI CREDIT CARD ( [protected]) with joining fees and promised me that, for each transaction done in HPCL or any FUEL transaction I got 5 percent cashback but not informed any capping. So I have accepted but after transaction in HPCL of around more than 2000 rs, I got only 10 rs which is unfair to me.

So I have requesting them to please stop this card with immediate effect and reverse my joining fee and make final payment without joining fee. I will pay that final bill.
But they didn't do that and send the bill with joining fees. Please do the needful.
Warm Regards

Amit Gupta
[protected]
[protected]@gmail.com
E-18, shivaji road adarsh Nagar delhi -110033

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA upstream' and the amount is Rs. 6526.40 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing.

I am SRIKANTH VELAGADA. 688.34 Rupees have been deducted from my savings account account[protected] as DP CHGS TILL Aug 23.

Since 2018. I have not been using my Demat account till now. There was no prior notice about deduction intimation either mail or over phone, that too I haven't received any deduction message to my mobile or email.

I need justice and my money back immediately. My Account Number is[protected].

Below are the transaction reference details.

1) 02/10/2023 - [protected] DP CHGS TILL AUG-23 - Dr. 344.17

2) 28/09/2023 - DMC/[protected] DP CHGS TILL AUG-23 - Dr. 344.17

I have a EMI with HDFC Paper Finance of INR 1728 that gets auto debited every month on 5th. For the month of September it was due on 5th September 2023, however due to some financial emergencies my account did not have the sufficient amount for the deduction. Later I had called the HDFC Customer Care and asked them for the links to repay the loan amount. They had provided me the links to repay the loan amount and the fine of INR 531. I had repayed the amount and the loan to HDFC on 12th September 2023. Yet ICICI Bank debited 590 from my account twice on 19th September 2023 and 22nd September 2023, without any prior communication or even providing a proper reason for doing so.

31.5.23/ 07:44:10 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

23.5.23/ 08:12:46 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

20.6.23/ 09:16:48 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

08.8.23/ 10:38:42 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

21.6.23/ 17:51:52 HRS. Shedung NH48 ID:W02charged Rs.62/- actual to be Charged Rs.47/- Excess : Rs.15/-

8.8.23 / 19:07:04 HRS. Shilphata NH48 ID:W03 charged Rs.31/-actual to be charged Rs.23.50 Excess Rs.7.50

A repeated reminders they are not bothered to give reply to my complaint.

I am writing to bring to your attention an issue I recently encountered with my account at [ICICI Bank ]. I am deeply concerned about the unauthorized deductions from my account, which have occurred twice(1899), resulting in a total deduction of 3800. I wish to formally register a complaint regarding these deductions and request a full refund.The unauthorized deductions took place on [[protected]] and [[protected]]. I want to emphasize that I have not initiated or authorized any transactions or policies that would warrant such deductions from my account.

To provide you with the necessary details for investigation, please find the attached document

I am with ICICI bank as a Privilege Banking Customer but this year 2023 the amount of 826/- rs was deducted from my account without any alert message. I have not used an ICICI Direct Demat account since so many years and it was deactivated for a long time. But this year, these charges were applied and debited from my account on 28-Sep-2023. DMC/ DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
Thanks,
Arun Pratap Singh Kushwah

ICICI bank has debited RS 814.45 twice in two days (29th and 30th September 2023) as dp charges. I have never opened an demat account nor utilized it for sell and buy stocks. So I demand ICICI bank to refund my money and look into this issue

DP CH GS Till-Aug23 for ₹826 debited from my account despite multiple requests to bank to close my demat account.

Please help refund and close the demat account

Hi team,

My query is that i have contact with customer care.
But the resolution they given was not acceptable for me.
In my bank account - ecs charges has been charged multiple times. It is because of some online applications i have used before who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition as my father is hospitalized and in need of a surgery and all. I am old customer of your bank and having good banking with icici, Iam maintaining ICICI bank as my salary account from past 3 years. Please refund this time the ecs charges amount and it will not repeat again.
I have already cancelled all the ecs from ICICI bank these amount which is deducted is the previous pending amount. On july month salary they deducted around 10k and today i got salary 45k and full 45k bank has deducted which is not at all acceptable for me as per my current situation.

I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

Please do the needful as soon as possible.
Please cooperate with me and try to understand my current financial situation.

I request you to refund money as soon as possible.

🙏🙏

I hope that team will take some action and revert back to me.

Bank account details Account number :[protected]
Name - SUMISH M
Mob no. [protected]
Address. Bangalore

One day ago (28.09.23) when i checked my account balance, I was shocked that around 1900 rupees where missing i checked all my transaction history of all upi apps but there couldn't find anything but when i checked my bank statement there I got to knew that 1899/- rupees where deducted for some "PPL/WPP_SR**********_Renewal of Policy" on 26th of September, 2023 which I have never enrolled for . There was not even a single message about the dedution of the money. I kindly Request for the money back!, its huge amount for a student.