ICICI Bank Complaints & Reviews

My name is sushil shinde from nasik, maharashtra

Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available,

I am a customer of icici bank

I am using axis bank atm located at shailaja apt, shantiniketan colony chowk, prasad mangal karyalaya marg, gangapur road, nasik - maharashtra

On 11/10/2017 around 6:50 pm to 7 pm in the evening i had used axis bank atm in nasik
For money withdrawal but the txn got failed due to power cut while the cash withdrawal (Counting) was under process.

I had to withdraw rs. 10000 but i did not get the money, i didn't get the money but my icici account was debited.

As power failure i did not received any slip to check transaction id and atm id

I already logged the complaint via phone to customer care -

Sr no - sr[protected]

Account details :-
Name :- sushil shinde
Atm used - shop no. 4, shilaja apartment, dsouza colony, corner gangapur road, d. K. Nagar, nashik, maharashtra 422005

Please investigate (Camera) and get the amount credited back to my icici bank account.

Had done a transaction of amount of 4510 rupees on 30 september 2-3
times but in last transaction my amount is debited from my account and the
transaction is failed but amount is not refunded yet... My account details
are...
account no.[protected]
ifsc - icic0000481
account holder - vijay mukati
transaction details are mentioned in attached file

I'm really not sure what's wrong with icici bank. Without inviting me or without confirmation from me they have reactivated my credit card and i got the bill of 28 which i did not used. I don't have the car with me i broke it on through it into dump. I don't have any idea what to do to deactivate this card. Even i cannot call phone banking. This is really disturbing and i hate icici for what they have done.

I mr sanjay keny had purchase icici safety bonds-february 2001 (Children growth bond) for the amount of rs.5000. My application form no. Was a 1612084 (Folio no.0641013) against which i have not been provided the certificate which is due for matuarity in 2017.

I have already sent mail to [protected]@icicibank.com, but not received any reply.

Mr. Sanjay keny,

I am an account holder of icici bank for about 3yrs. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 599 rupees in the name of smab chgs+sgst 53.00 + cgst53.00. My account no is[protected]. I decide to close my account.

Hello,
I am writing you to give information about the problem of locker freeze. Further in details i have locker in icici bank usmanpura branch ahmedabad gujarat. There are 3 holders of that bank locker account. Me, ruchi; husband dipen and mother in law shailu. There is some personal issues going on in family so because of this reason mrs. Shailu gandhi has given application to the bank and the locker has been freezed. My concern is that is is possible like this?

Please help me
Contact:- email [protected]@gmail.com or call +[protected]

I took a icici travel card from india while travelling to uae... For the last 3 days i am unable to withdraw cash from any atm.. When contacted the customer service team they seem to have no clue of the reason and keep asking me to wait while the team checks.. It's been 3 days i am in a foreign country without being able to withdraw my own money... This is ridiculous... To top it they have reduced the withdrawal limit to 500aed stating security reason while i was told that the duly limit is 7000 aed.. Do you know the cost of living in foreign countries and with whose permission or prior notice did they do that... #icicitravelcard#unsafebanking#donotbankwithicici#worstbank

Dear Sir

My ICICI ATM card which was valid from 10/07 through 09/17 had been expired . My account is in Sulthan bathery branch, Wayanad, Kerala
My account no is[protected].

My card no is[protected]

Kindly renew my card and send at the eraliest.My address is

Jiju T D
Aswathi House
Karachal post
Meenangadi
Wayanad
673591

I had made a on-line transaction for the payment of west bengal govt. Land mutationon charges, dated 10/10/2017, through government receipt portal system with icici net banking..
Transaction details is as follows:
Account no:[protected]
mobile no:[protected]
online payment via govt. Receipt portal system
bank reference no:[protected]
govt. Reference no:[protected]
transaction date and time:10/10/2017 18:26:08
chalan amount :1320/-

this amount debited from account, but i can't download the e-chalan (Govt. Receipt).
the govt. Portal shows :
"transaction pending. Payment not reported by the bank. Please contact the bank".
Or
"problem occurred during the transaction between bank site and grips. Please check name and value of the parameters, value could not be blank or null."

I had already mailed a complaint with icici bank. Till now nobody has approched me regarding the issue. Do the need full immediatelty.

Thanks & regards
Tusar kanti sarkar

Dear sir: we are very much aware that the banking institution is run for good customer service / relations vis-a-vis profitability, growth and expansion of the bank. Being served for 40 years and retired from a prestigious govt. Of india organization, it is very disappointing to see the teenagers handling the desk in an inappropriate and callous manner of discriminating the customer do not augur well with any banking institution. They are not aware of their responsibility but also tarnishing the image of a bank. Victimizing and punishing an ignorant individual staff for their folly is not our purpose. But certainly, the higher echelon of the banking institution can circulate a general purpose notification regarding the grievances and dis-satisfaction of some customers so that the staff becomes aware and act in a responsible manner in handling customers without any bias towards them.

Dear team,

I was supposed to transfer 9000rs to my friend account holding with hdfc bank. Due to human typing error i mistaken in last 4 digit of account number and transferred fund to an incorrect account number of the same hdfc bank and the fund of rs.9000/-have been credited to that account [protected] instead of my friend account [protected]. The account details of fund transferred are given below for your reference. The amount was transferred on 10th october 2017 around 9 pm. I request you to review and reverse the erroneous made transfer. Please let me know if any other information is needed.

Name: neha singh

Account no:[protected]

Wrongly selected a/c no (Hdfc) : [protected]
Reference no.[protected]

Guru nanak cotton g & p factory named account is opened with raman branch (Icic0003978) and we receive payments from this firm. We have to clear our cheque, but your raman branch has no clearing cheque option and we have to go talwandi sabo branch, then why you opened your raman branch. I request, if you can not provide service, then close this branch

I am an icici bank account holder since november, 2014 and i have been regularly using it since then. But on 09th october, 2017, a total amount of rs. 683 (Approximately) was deducted from my sb a/c without any prior intimation or notice. I did not get any notification on my registered mobile number as well. Yesterday, when i went to withdraw some cash from the atm, i saw that the same made in my account on the previous day. The deduction was made in 2 parts namely, igst2017100 for rs. 104.22 and then smab chgs a for rs. 579.00, which totals to rs. 683.22. I was given no notice or no intimation on why this was deducted. I have been depositing money in my account all through this time but still a reputed organization like icici bank decided to do this with customers like us who have been a loyal customer of the same for almost 3 years now.

My a/c no.[protected]
Holder name: debsubhra ghosh

Few days ago i got this email from icici saying that i can use my debit card to buy things through installments. So i bought lots of stuffs from flipkart, through icici debit card emi method. The complete amount has been deducted from my account now. And it's been almost a week now, the amount hasn't been converted into emi and i haven't gotten the amount back.
Now i have almost no money in my account and it's making me struggle to go through my everyday life. Icici seems to be very careless about my complaint and taking their own time to give a proper response or solution for my issue. Whenever i call their customer care, they forward the call from one person to another and make me wait while doing that till all the currency in my phone gets over. Emails doesn't seems to be helping either. Just crappy automated messages.
I would request icici to not to play around with customers money such that effects their lifestyle in bad way. I wouldn't even had made those purchase if not for that emi on debit card facility. Now am struggling to lead my daily life by trusting icici.

Icici loan agents approaching you saying, the loan process is so easy and transparent. And they even tell you that the processing fee can be waived off and loan can be disbursed within 3-4 days. All this lies they vomit in front of you just for their commission (Easy money).

Bank managers calling you to inform that the loan is sanctioned, but for you to avail the money, you need to opt for the insurance, which is 2.5% of the loan value (In our case 15000 insurance amount). When asked can i not opt for the insurance? The manager told its mandatory. Actually when enquired with icici loan department, they have told that the insurance is optional. The greedy manager may be increase his score rating or for the insurance commission he has misguided, perhaps i should be using the word 'cheated' rather than 'misguided'.

Will be providing the details of the people (Who earn their living by cheating others under the umbrella named icici bank ltd);

Loan agent : ramesh / [protected]
Self proclaimed manager :ram chandiran / [protected]

Please note these are notorious people with notorious ideas.

Dear icici please refrain form employing such people within your organization. We were doing business with icici form the past decade and have done huge transactions. But now with these kind of actions, i would like to really rethink about doing my transactions via this channel.

6 months back i have purchased a watch from myntra of rs 14447 due to some reason i have cancelled the order
Which was converted into emi for 6 month's and after that i got the confirmation from myntra that amount has been credited to your account of rs 14447 /-. Then also icici bank have charged me the emi for 6months. After writing several mails to company there was no single revert from their end. Wrote the mail to ceo of icici mrs chanda kochhar but still no revert. Really throughout my life i haven't seen such useless bank. Every one is sleeping!!! Just icici bank can fool a customer. Just i am going to post entire picture on social media. Waiting for the response i[censored] guys really have bit shame left.

Hi,
I have my salary account in icici bank now i want to convert into saving account. But in the branch they are saying that you can not convert salary into saving account you have to close that account but i don't want to close it i want to convert into saving.
So please tell me how to do?
Which procedure i have to follow?
Is any way to do it using online internet banking?

Sir, as i my newly approved card was dispatched from icici, i got the mail that my card will be delivered within so and so time, but as the courier guy came to my office i told him to deliver it to my home address as i was on leave. I waited n waited for it to get delivered but neither i got any call nor the card, i checked it online to my surprise i found that the courier was re-dispatched to the bank it self saying the given address was not complete. I dont know what to say about that. Please kindly re-dispatch my card. As i ont even have the full card details or anything i tried to call customer care but nothing from there too. Please help me with it.
Bluedart courier.
Way bill num - [protected], dispatched on 30-sep-2017

Sir,

This is to state that on 24.7.2017, i made a payment of rs.3622.64 towards fee to satyawati college (Eve), delhi university, ashok vihar vide debit card mentioned above. I received a message that there was third party funds transfer failure, but the said amount was actually debited to my account. Due to this, i made payment of rs.3622.64 through the debit card mentioned above to the college and this time too the amount was actually debited to my account and i received a message that the payment made is successful.

On enquiry from my bankers, i was informed that there were debits of rs.3622.64 twice to icici bank. I would request you to kindly look into the matter and arrange to refund me an amount of rs.3622.64 debited twice whereas the payment was actual for rs.3622.64.

Yours faithfully,

Ashi adhikari

Form no um17164160

Reg no 17164160

Email id [protected]@gmail.com

Add j-1/381 d. D. A flats

Kalkaji

New delhi

Encl:- photocopy of transaction statement

2 attachments

Hello

Icici coral debit card comes with customer benefit program including bookmyshow movie ticket, airport lounge access, payback etc. It provided 2 airport lounge access per quarter. They charge an annual fee for this card which is debited from our bank account.

I am an icici coral debit card customer since more than 2 years now for programs listed above. My job demands frequent traveling so airport lounge access comes in handy.

Today they sent email that they're reducing the count of airport lounge access per quarter from 2 to 1 without change in annual fee. This doesn't seems fair to existing customer who rely on this program and are paying cost of card for same.

Icici should resume with 2 airport lounge access or reduce the annual charge of coral debit card.