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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 653

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J
Jaikumar Kasinathan
from Coimbatore, Tamil Nadu
Nov 17, 2017
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Address: Chennai, Tamil Nadu, 600061
Website: Then I branch icici

I am account opened on 2011 year and continued still. My debit card is damaged and applied new card on nov 02 2017 at teni branch. At the time the staff was told 7 working days you get the new card in teni branch. But still not yet card and enquiry the about the branch they was irresponsible answer for my duty is over. Still what is my request level could not fund. If are not prepares my requested. Relived my request i will try to another branch or shifted account another bank. I am waited more than the double times, but this branch is very careless deal for the account holder and in satisfied for this branch.
ICICI Bank customer support has been notified about the posted complaint.
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    Z
    zenithrba
    from Kolkata, West Bengal
    Nov 17, 2017
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    Address: Kolkata, West Bengal, 700026
    Website: ICICI Net Banking

    We have paid esi contribution amount of rs.2432 for the month of april 2017 on[protected] narration mopsesic, internet transaction number through icici bank net banking. But this amount debited from bank a/c without any receipt. So, you are requested to kindly take necessary action for getting the esic payment receipt challan as early as possible... Transactional detail:-bil/[protected]/bbttnesi201704/mop
    Sesic_jici58, my name is aniruddha sengupta, icici account number:- account number[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Nov 16, 2017
    பாச பிரியன்'s response
    This is tatadocomo bill paying process but missunderstandingly cash going on [protected]@icici ...so please refund a money 463
    [protected] this account not paying bill so please refund money
    My credit card email id updation this my email id [protected]@gmail.com
    Please update my email id
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      R
      Raman Pruthi
      from Noida, Uttar Pradesh
      Nov 17, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: ICICI pockets and BHIM UPI

      There were some payments made for tata sky recharge which were deducted but not credited to merchant's account.

      I have tried the customer care number also but none of the calls were picked.

      Kindly look into this and refund my money on priority.

      Transaction details:-

      Rrn no[protected] dated 11th nov, amount-1200/-

      Rrn no[protected] dated 11th nov amount-1200/-

      Rrn no[protected] dated 11th nov amount-1200/-

      Payee vpa - [protected]@icici
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        Mohan N V
        from Bengaluru, Karnataka
        Nov 17, 2017
        Resolved
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        Resolved

        Hi Team ICICI,

        Account Number :[protected]
        Got deducted Rs. 101 and Rs. 1 as a total from account against transaction [protected] DP CHGS TILL JUN-17.
        I'm glad I didn't keep more than that amount in bank. Else would have lost all.

        But it was clearly told that no AMC and I didn't activate Demat at all.
        I need my money back. I'm asking very patiently.

        Regards,
        Mohan N V
        Dec 18, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 17, 2017
        ICICI Bank Customer Care's response
        Dear Mohan N V,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        I have NRO/NRE account, previously I used to receive my OTP for NRO account on my email but now they stopped sending it to my email and started sending it to my India no instead o[censored]S no. I am not able to update the US no for NRO account was able to update it for NRE no.

        Facing a lot of issues because of this OTP being sent to India no.
        ICICI Bank Customer Care's response, Nov 17, 2017
        Verified Support
        Dear Customer(surajgawas),

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4l25i_aaaa) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          J
          jaideeprw
          from Mumbai, Maharashtra
          Nov 16, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400081
          Website: icicibank.com

          Hello,
          I have a savings account with icici bank for past 8-9 years. Though my transactions in this account has been light, recently i linked my icici credit card account with the savings account. To make payments, i would transfer/deposit to savings account and then make payment.
          Recently when i did the transfer, all of my money was gone for mab charges. Whenever i deposit money in the account mab charges get deducted. I checked and found that total of rs. 12903.95 has been deducted in 2017 alone and rs. 2306 in 2016. More than rs. 15000 of my hard earned money, is ridiculously high. When i asked customer support to reverse the charges, i got a rude reply that it cannot be done and if you want to close account you still have to pay these dues and then close. I request you to kindly look into this matter urgently.
          Regards
          Jaideep wairal
          A/c no.[protected]
          Mulund east branch
          Dec 18, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 17, 2017
          ICICI Bank Customer Care's response
          Dear Jaideep Wairal,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sachin gera
            Nov 16, 2017
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            Address: Faridabad, Haryana, 121005

            I went apple store faridabad at crown interiorz unicorn info solution for buying macbook air of 60 thousand on emi but because of seller mistake seller transect my 60 thousand as one time payment and then he canceled that and give me receipt of void sale and my money isn't back yet and today is second day and am still waiting for that so please resolve my problem give my money back fast as much as possible.
            am attaching receipt also.
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              shivangitripathi
              Nov 16, 2017
              Resolved
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              Resolved

              I have been using icici bank account for almost 6 years. I moved to canada 6 months ago and my contact number in the account is that of india which is no longer available. I cannot update the contact number online or through the mobile app.

              I am unable to us the bank account until i have a valid phone number updated to receive the otp. Please suggest.
              Dec 18, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 17, 2017
              ICICI Bank Customer Care's response
              Dear Shivangitripathi,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4l1vh) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kanubhav
                from Raha, Assam
                Nov 16, 2017
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                Address: 841301

                I am a businessman in Chhapra, Bihar and I have my current account in SBI as well as ICICI Bank. In my business customers often give coins for their purchase and we accept it with open hands because they are legally accepted but despite RBI's notice to all banks to accept coins the banks are not accepting coins. I have coins worth Rs. 150000 and the banks are not accepting it.
                The Banks are
                1. ICICI Bank, Hathwa Market Branch, Chhapra
                2. SBI Bank, Bazar Branch, Chhapra.

                Kindly instruct the banks to accept the coins or please take strict actions who are not doing so.
                ICICI Bank customer support has been notified about the posted complaint.
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                  R
                  Rakesh Kinu
                  from Pune, Maharashtra
                  Nov 16, 2017
                  Resolved
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                  Resolved

                  I want to change my account holder name in the bank account. I went to the icici branch for the same but every time they ask for a new document. First they said that you need a gazete notification for the name change. I submitted the gazete and they said you need photo id. I went to the branch with the passport but now they said that you need pan card also with the updated name. I had also contacted the customer care twice they said that only a photo id and gazete is required. Please look into this asap.
                  Dec 17, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 16, 2017
                  ICICI Bank Customer Care's response
                  Dear Rakesh Kinu,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4l1gh) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Nov 16, 2017
                  Updated by Rakesh Kinu
                  Already did that 3 times escalated it to "Office of head of customer service level" Below was her response:

                  This request is critical in nature and would require verification in person. Please visit the nearest ICICI Bank branch along with Certified true copy of the relevant pages of the Official Gazette publishing details of the change of name and/or surname along with Photocopy of ID proof in new or old name.

                  I did the same as suggested in the email but the bank is not sure about the process and not accepting the request.
                  Already did that 3 times escalated it to "Office of head of customer service level" Below was her response:

                  This request is critical in nature and would require verification in person. Please visit the nearest ICICI Bank branch along with Certified true copy of the relevant pages of the Official Gazette publishing details of the change of name and/or surname along with Photocopy of ID proof in new or old name.

                  I did the same as suggested in the email but the bank is not sure about the process and not accepting the request.
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                    G
                    gurjotsingh91
                    from Pune, Maharashtra
                    Nov 16, 2017
                    Resolved
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                    Resolved

                    I recharged my jio number on 30th of october 2017. Although the amount of rs 400 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

                    Kindly return the amount asap.

                    [protected]@gmail.com
                    [protected]

                    I have also attached the transaction screenshot.
                    Nov 17, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    I have recharged my jio no. By upi in jio app through [protected]@icici the amount 399/- was deducted but recharge is not done yet.. please refund my money or recharge my jio no.
                    I also did Jio recharge and [protected]@icici is a fraud upon payment transaction. I lost my money
                    Soni rishu's reply, Jan 9, 2018
                    When did you recharged??
                    I recharged my jio number today (15th January 2018) by upi in jio app through [protected]@icici. Amount of rupees 448 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

                    Kindly please return the amount as soon as possible.

                    [[protected]@gmail.com]

                    Thank u
                    Nikhilnikky's reply, May 29, 2019
                    Same problem sir, is any way to get back our money, [email protected]
                    My recharge also not get successful and 399 get detected from my account... Kindly return my money or recharge my jio my jio no. Is [protected]
                    My upi adress is [protected]@ybl
                    I recharged my jio number today (Jan 27, 2018) by upi in jio app through [protected]@icici. Amount of rupees 448 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

                    Kindly please return the amount or recharge my no as soon as possible.
                    Transaction no: ICI09e7ab[protected]fb8d5d3ed54a98a

                    Thank u
                    Same thing happened with me, I made payment through bhim app to [protected]@icici to recharge my Jio number but couldn't got my number recharged after deducting 349 from my account. Please resolve this problem.
                    I have recharged my JIO phone number [protected] with my JIO app through payment gateway upi [protected]@icci transaction id[protected] Amount debited to my bank account but not recharge done to My number. I request you to see the recharge to done immediately or return my amount Rs349/-
                    I recharge my jio number rs349 . Recharge deucted from my bank account. But recharge not have been done yet. Pls refund my money.
                    Transaction id -
                    ICIac93ac2a2f[protected]cdc04eb8e1386
                    not recharge my jio number 349, pls refund my money
                    I have recharged my JIO phone number with my PhonePe app through payment gateway upi [protected]@icci transaction id. Amount debited to my bank account but not recharge done to my number.
                    Kindly please return the amount Rs 349/- to my bank account as soon as possible.
                    Sir. I have recharged my jio number through
                    [protected]@icic but not yet be done so please
                    Refund my 399 rupees
                    I recharged my jio number with 498 and the amount get deducted from my account and not recharged but the customer care told they didn't get any money from [protected]@icici. Transaction id is:-ICIc3b53534472d4ddcaa0ce4030b9d6733 and i also attaching the screen shot of the transaction.
                    I made a loan payment of 11958/-by [protected]@icici on[protected] towards magma fincarp but there is no payment sent to my loan account.
                    Screen shot attached. Kindly check and resolve asap.
                    I recharged my jio number with 149 and the amount get deducted from my account and not recharged but the customer care told they didn't get any money from [protected]@icici.Transaction id is:[protected] and i also attaching the screen shot of the transaction.
                    My Contact No [protected]
                    My 349rs debit but not recharge jio number [protected].

                    Plz check and return my money
                    I have recharged my jio number [protected] with amount of Rs 349 on 5th March, 13:28 PM. I requested an upi through MyJio app. I got a collect request in Tezz app. I paid the amount, it got deducted but recharge was not done. I waited for 5-6 days thinking money will be refunded as per suggestion by jio customer care. But money was never refunded. I have attached payment details below.
                    This is fake side as I recharge 399 jio recharge money is deducted but recharge is not succeed . I have called customer care but he is not answering well.[protected] This is customer care number .
                    Refund my jio recharge amount done through myjio app
                    Number : [protected]
                    Amount :548
                    Network : jio
                    I recharged my mobile number my jio app through upi they sent me [protected]@icic link .
                    The amount was paid but recharge is not received yet .
                    Respected sir/Madam
                    I am recharged my JIO Mobile no [protected] With 498 With My PHONE PAY UPI ID [protected]@ybl
                    Amount is deducted but i have no confirmation about my recharge please recharge my mobile number
                    OR refund my amount into my UPI Account
                    Please reply My mobile no [protected]
                    EMAIL ID : [protected]@gmail.com
                    Debited amount from my account but recharge not done
                    Sir I have done recharge on 21 April, 2018 on my jio no.[protected] via Upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici " but no recharge was there shown and no msg was received of recharge done.
                    Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
                    Sir I request u to take [protected]@icici customer care strict action to refund my money back.

                    My upi Id :- [protected]@paytm
                    E- mail id :- happykuru.[protected]@gmail.com
                    Transaction I'd :[protected]
                    Transaction date :- 21-april-2018
                    Transaction time :- 07:04am

                    Please help me.kindly refund it to me.
                    I have recharged my jio number [protected] with amount of Rs 348 on 21 May, 8:22 PM. I requested an upi through MyJio app. I got a collect request in Tezz app. I paid the amount, it got deducted but recharge was not done re. I have attached payment details below
                    Sor i recharged 349 through myjio app by upi by using paytm, in paytm its shows money send to [protected]@icici but recharge not done please refund the amount
                    Sir i recharged 349 through myjio app by upi by using paytm, in paytm its shows money send to [protected]@icici but recharge not done please refund the amount
                    Respected sir/Madam,

                    I recharged my jio number today (18th July 2018) by upi in jio app through [protected]@icici. Amount of rupees 349 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

                    Kindly please return the amount as soon as possible.

                    [[protected]@gmail.com]

                    Thank u
                    Sanjay kharva
                    Jio recharge my
                    Jio Tu app
                    No successful my recharge
                    only refund my money
                    448
                    My email ID [protected]@gmail.com
                    Mobile number [protected]
                    Same Thing happened to me just now, i wonder why JIO keep upi payment option when it is not even useable. Please refund my valuable money. Here i also attached a proof for my payment.
                    Hi,

                    My name is kalpit and i recharged 399rs on jun 19th transaction successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.
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                      Y
                      yadav vandana
                      from Mumbai, Maharashtra
                      Nov 16, 2017
                      Resolved
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                      Resolved

                      Address: 201307

                      Rs 1399 has been deducted from my account without my permission against the protection of credit card without my consent.
                      So please revert the transaction and credit the amount to my credit card account. If i am not getting the money back to my account then i will go for complaint again one assist.
                      Date of incident: 07/09/2017
                      Icici credit card no. Xx3009
                      Relationship no-2638314
                      Dec 17, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 16, 2017
                      ICICI Bank Customer Care's response
                      Dear Vandana,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4l0gd) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rohitrohit1627
                        from Bhiwadi, Rajasthan
                        Nov 16, 2017
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        I have received a letter frm icici bank to pay my credit card dues by 30 nov
                        And i m ready to pay the same
                        Now a recovery agency employees are calling and forcing me to pay today
                        For the same they r also calling to all employees in my mumbai ofc
                        Where as i have confirmed them tht payment will be made well before due date
                        Employee name is sanjay singh and no is
                        ‭+[protected]‬
                        Dec 17, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Nov 16, 2017
                        Updated by rohitrohit1627
                        i have received a letter frm icici bank to pay my credit card dues by 30 nov
                        and i m ready to pay the same
                        now a recovery agency employees are calling and forcing me to pay today
                        for the same they r also calling to all employees in my mumbai ofc
                        where as i have confirmed them tht payment will be made well before due date
                        employee name is sanjay singh and no is
                        ‭+[protected]‬
                        Verified Support
                        Nov 16, 2017
                        ICICI Bank Customer Care's response
                        Dear Customer(rohitrohit1627),

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4l0gc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Amit Chinchkhede
                          from Delhi, Delhi
                          Nov 16, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Dear sir,

                          I m d regular coustmer o[censored]r bank thats way ur compny give me offer about platinum credit card, your exicutive contineus calling me and demand my document.
                          Then i provid my all document to ur exicutive before 2week back but still date no any responce about credit card n no issue my card
                          I contineusly try to take feedback but ur exicutive didnt take my call n didnt give me any responce
                          Ur exicutive name is reena patil n phone no is [protected].

                          Thanking u
                          Regard
                          Amit chinchkhede
                          [protected]
                          Dec 17, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2017
                          ICICI Bank Customer Care's response
                          Dear Amit Chinchkhede,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            कभी खुशी कभी गम
                            from Darbhanga, Bihar
                            Nov 16, 2017
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                            Address: 342001

                            Hello mam, i m an icici bank cusomer, i hv made an online jio recharge by imobile app of 349/- on 16/08/2017. This amount was deducted from my a/c bt declined from jio. So i hv complained to icici bank customer care immediately and today almost 3 months completed bt my deducted money was not refund to me yet. So pls help me for refund my money. Thnx
                            ICICI Bank customer support has been notified about the posted complaint.
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                              K
                              khanaminabid007
                              from Mumbai, Maharashtra
                              Nov 16, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 401107

                              Name amin abid khan having savings account no.[protected]
                              To,
                              The rbi officer
                              Mumbai
                              In kalina branch mumbai i have a complain from[protected], in 7 last transaction 10000 x 6 and 6000 x 1 total amount rs. 66, 000/- held from my account and i have never share my otp or debit pin and details to anyone and my debit card was along with me icici bank is doing a wrong thing and spoil his name so kindly reverse my money asap and take strict action against icici bank its my heard earned money
                              I m expecting an immediate revert
                              Card no. [protected]
                              Please verify my case on immediate basis
                              Regards amin abid khan
                              Mobile no.[protected]
                              Area: mira road east
                              Dec 17, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 16, 2017
                              ICICI Bank Customer Care's response
                              Dear Amin Abid Khan,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              ICICI Credit Card — cash withdrawn from bank without knowledge
                              ICICI Bank Customer Care's response, Nov 16, 2017
                              Verified Support
                              Dear Customer(stoner46),

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4l01u_aaaa) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                Venky N
                                from Adoni, Andhra Pradesh
                                Nov 16, 2017
                                Resolved
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                                Resolved

                                Address: Visakhapatnam, Andhra Pradesh

                                Sir,
                                I have booked 2 train tickets and i cancelled it. Irctc has refunded back the amount they send me these 2 trn id's so check it.
                                Bank refund trn id: 74332747314731367127710

                                Bank refund trn id:
                                74332747314731367387892

                                Irctc had send refund amount to your bank but you didn't refund to my account. So the refund for 2 cancelled tickets should add to my account very soon.

                                Regards
                                Venky.
                                Dec 17, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 16, 2017
                                ICICI Bank Customer Care's response
                                Dear Venky,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4kzzm) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  damina
                                  from Delhi, Delhi
                                  Nov 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: Faridabad, Haryana

                                  I had deposited rs 20000 on 18th oct'17 at 12.30 pm in the cam machine which is in sector 29 faridabad icici bank which was not credited to my account. The bank manager told me the money which i deposited was stolen by the next customer who standing behind so the bank is not reponsible for it. The bank has proof in the camera that i had deposited. I have logded fir with the police station sector 28 also. Its been one month i have been running to the bank and police station. I would request you to help me.
                                  Dec 17, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 16, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Damina,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4kzs2) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Shagulss
                                    from Chennai, Tamil Nadu
                                    Nov 16, 2017
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                                    Address: 600026
                                    Website: ICICI BANK

                                    This is shagul from chennai, before month one of guy came to collect doc behalf of icici bank for credit card, after one month they cald me to send payslip through mail ([protected]@gmail.com). I hope they from icici bank after sending my doc they not attending my call still now, i fear about my doc. If any one apply credit card or loan behalf of me i am not responsible of that. Please take action aginst them. They cald me num [protected] please take immediate action aginst them.

                                    By

                                    Shagul
                                    [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Nov 16, 2017
                                    Updated by Shagulss
                                    called number is [protected]
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                                      kumari dorigallu
                                      from Hyderabad, Telangana
                                      Nov 16, 2017
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                                      Address: 500016

                                      I applied for credit card last one month before, documents submission and verification also done on oct 14th 2017, but till date i didnt receive any update of the credit card and also i am not able to check the application status in online, how long it will take, what is the status now.

                                      Credit card application number is e[protected]
                                      Name : dorigallu kumari
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        sheenasharma
                                        from Delhi, Delhi
                                        Nov 16, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110091

                                        I am using icici bank credit card last ending 2006 on the name of kumari seena devi. I am frustrating with the service of icici bank due to overcharges & services. I want to do settlement as soon as possible. With minimum amount 10000. Kindly resolve the concern immediately. I called to gustomer care for settlement they said that it will be final 24k but i do not have fund. Now i am facing so many financial problem in my life. Our bike also stolen. These days are very critical for me & i am not in condition to pay the balance so pls resolve my issue
                                        Dec 17, 2017
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 16, 2017
                                        ICICI Bank Customer Care's response
                                        Dear Sheenasharma,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4kzpf) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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