ICICI Bank Complaints & Reviews

Hi,

I have a savings account with icici which is my salary account and was told its a zero deposit account.

There has been a deducted of 588 from my account as dcardfee which i dont understand anything about and was never informed. I was clearly told at time of joining there wil be no deductions.

Also, representative from icici never calls me but i get a mail confirmation saying i had a discussion with them my relationship manager which never happened.

My icici credit card amount deducted 4787/-. Its not yet refunded. I called customer care already 20 days gone. Now. Consumers complaints ca n help i think. I am disclosing card no and details below.
Name-gaurav
Card no-7899
Deduction date-5august
I request you to refund money. Take this case as priority. Refund money asap. Icici bank is not helping so i am contacting consumer complaints.

As per government of india it is mandatory to link aadhar card to savings a/c. Since i have icici bank saving a/c i tried several times to through net banking to do that but every time same error comes up.

I personally went to:
Icici bank,
Shop no. B - 7, dda market, nelson mandela marg,
Pocket 10, sector b, vasant kunj,
New delhi 110070, india

Ifsc code: icic0001037

I personally went to the above branch on may 29th 2017 and handed all paper work to ms. Aman deep kaur. But no action was taken.

Then i again went to the same branch on july 4th 2017 and met mr. Sunil kumar (Branch manager) and again did all paper work. He assured everything was taken care and gave me service request number # sr[protected]. I have the signed proof of that service request.

Tried to send several emails to complaint center but no action. All representatives over and over again ask me to do it through net banking or contact nearest branch. I have tried both of the options end number of times but no result.

Still till date (August 30th 2017) no action taken. Government of india is making it mandatory to update aadhar card liked to savings a/c but bank is refusing to assist.

What should a customer do?

I have very bad experience from your home loan department. After long promise and fighting, they have issued cheque in afternoon and send me confirmation then in the evening they have cancelled it. With no reason giving.
Name of person - hardik
Mobile number - [protected]
Mitesh rana[protected]

Because of this issue now i have loss of 50000/- rs of toeken amount.

I want to file a case against it

I had the sb account at icici bank, main branch jaipur long back.
When the credit cards starts they offer me one free card in my wife name with to saying – free of cost.
I got that card – may use for few amount & which is paid.
After a yaer i got call from the bank that the amount is due for card annuel fee, the same time i compent to rbi and i got the call from rbi also they said what you need.
I said how they deduct the amount without my pernission and than bank revert back the same amount to me.
Now while i am seeing my civil score they saying dues and asking 53 times me to pay.
I need you to take urgent action and make it clear.

Account summary account number [protected]
Date opened[protected] date closed

Loan type credit card
Account status active
Highest credit 5, 780
Current balance 5, 780
Amount overdue 5, 780

I have a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till j
Ul-17' — inr 463.76'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I have tried to withdraw cash 100 rs from parsik janata bank atm of koper khairane branch cash not get withdraw and i have got the deduction message of same. Please check below details of transaction receipt which i have got from atm machine.

Date :[protected]
Time : 11:52:55
Atm id : atm0003
Txn no : 4392
Response : 91
Desc : switch not available

Hi,

I have a savings account with icici which is my salary account and was told its a zero deposit account.

There has been a deducted of 588 from my account as dcardfee which i dont understand anything about and was never informed. I was clearly told at time of joining there wil be no deductions.

Also, representative from icici never calls me but i get a mail confirmation saying i had a discussion with them my relationship manager which never happened.

Icici bank salary account (A/c[protected] past 3 1/2 yrs. My debit card expiry aug 31-2017. I received massage debit card undelivered old address. I want to inform you, i changed new address, please deliver my new address. No:204, sakthi ganapathy nagar, 3rd st, thiruvottiyur, chennai-600019. Please do the needful.

Regards,
M. Mohammed sheik sulthan

My name is "kanaka rekha p" and i'm holding a salary in icici bank for the past 5 years. I just saw today when i checked my account online, that thrice i have been charged posdec chg of rs. 25 each on august 29th 2017 and the description says:
Posdec chg/26-07-17/7327
Posdec chg/31-07-17/7327
Posdec chg/16-07-17/7327
And i am also charged with sgst & cgst charges for around 6 times on 29th august i. E around rs.2.25 each and 4 times on 18th august i. E rs.8.91 each.

I need an explanation as to what this charge means and why?

-rekha

Icici bank ltd.
Indore - ashok nagar branch4, ashok nagar, near sapna sangeetaindoremadhya pradesh, 452001

My account number[protected]
Fund cut from my account at 735.75, without any intimation and remark is in[protected] dp chgs till jun-17

I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
Contact number is [protected], [protected]

When i checked my account statement today, i was surprised to see some deduction in my account numbered:[protected] for rs: 826

I immediately searched for the remarks and found out that its for a demat account opening. And i did not request any such opening of demat account whatsoever.

I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

"this is a serious breach of privacy and my rights"

Hi, i had applied for icici credit card and till now i did not get any update on the same. I tried checking the status with application id but it is showing "there are no records. Kindly do the needful. I tried reaching the concern person but he is saying only one thing that it has been processed, not giving any other updates, whenever i call him you will not receive the call and i approached directly to the bank even then there are no proper response. Kindly help me on the same.

Hi Team,

Why I have been charged for my demat account while opening account- executive mentioned only transaction charges will be levied during any buying/selling of shares/securities.

This is serious breach of trust as I have been loyal customer to ICICI.
Need to know why we are charging without informing customers?

Also, would expect to transfer back money. Have connected with my relationship manager of Demat and he has asked me to close account if I don't want to pay DP charges.

Do ICICI bank is really sure to let go loyal customer?
Shall I seriously consider advice of my RM?

Expecting a call from some manager- who can take my case forward and has authority to fix what is wrong.

------

Sir i have applied an account in icici lakhisarai he provide me atm card and chaque but and he said to me after one days your acccount will activate but now after 10days ihe did not activate my account, my a/c no[protected]. Please give me some information about my accounton this no-[protected] and e mail id - kmsingh.[protected]@gmail.com. Sir its urgent please try to understand my problem. So please i request to you please activate my acccount today

Dear sir
My name is abdul hakkeem, i've a complaint against my current account on icici bank. My current account details
As below
Alif traders, a/c no.[protected]
Kanjirappally branch
The bank has taken almost 6000 rs from my current account. I 've been visited the bank for several times. The bank employees are saying they don't know about the deduction. Anyway i lost my money. I need the money back.
There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount back into my account. I would be grateful if this could be done without further delay as i am undergoing a financial trouble these days due to recessive business,
Kindly regards
Alif traders
Abdul hakkeem
[protected]
Email. [protected]@gmail.com

Till december 2016 i am taking follow-up for refund my rs. 602 amount which was unsucces recharge tranjection via paytm.

I had confirmed with paytm, they did not receveid the money as well i have a proof of paytm cc confirm they did not have my amount rs. 602 on mail.

At last branch officer ask me to follow up for getting back my amount but nobody taking care and nobody call me or return ny amount back.

My sr no. Is,,, sr[protected],,,

Worst bank and cheater bank... Cheater all guyss... Please people do not open your account on icici bank...

Regards,

Zoheb,

[protected]

Unsatisfied account holder

Sr[protected]
I got 2 msgs of deduction from my accounting to inr 5000 each. I filed an instant claim and my card was blocked. The deduction was from pay u money which i hv never used. After complaining for so many times all i am told is to wait. I had mere 14000 in my account and it is all hard earned. Our govt encourages us to deposit all our hard earned money with banks but our money is getting embezzled from these reputed banks and no actions are taken against them. Strange! How can a bank not track these frauds even if the customer repeats them instantly.
Please help.
Ph [protected]

Hi,

I have the same problem after moving to canada that i am not able to banking overseas without otp, i am trying to call up the customer care and everytime the authentication is successful and the call hangs up.

At least they should have some facility to do banking with the registered email id's instead of just with otp on mobile numbers,
Or something like generating the otp with some security questions through internet banking.

Yesterday morning 8 o clock i transferred 90000 in my sbi account from icici bank (Neft). But still now no amount are credit in sbi my account. When i called icici coustmer care num he said that transaction is complete. Please talk sbi coustmer care ya bank. When i called sbi coustmer care he said that please talk icici bank. Please suggest me what should i do. Place update me as soon as possible