Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 671

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramsukh sharma
Sep 5, 2017
Resolved
Report
Copy
Resolved

Website: www.icicibank.com/Personal-Banking/investments/icici-bank-bonds/past-issues/index.page

With reference to the application sent on date 17th july 2017 to surrender my below mentioned bonds.

1. Bond holder no:[protected]
Certificate no: 159873, 159874, 159875, 159876 (Sum total of inr. 20, 000)

2 bond holder no:[protected]
Certificate no: 19038 (Sum total of inr. 20, 000)

3. Bond holder no:[protected]
Certificate no: 39001 (Sum total of inr. 30, 000)

For the above tax saving bonds. It has been 2 months since i have sent my application in said format to on below address

3i infotech limited
Unit : icici bank limited
Tower no 5, 3rd floor,
International infotech park,
Vashi station complex,
Vashi, navi mumbai - 400 703
Fax number :[protected] / 99

But i did not received any single update about my request. I also tried calling the customer care but no response, no one answering it.

Further i also mailed on [protected]@icicibank.com but did not received any reply from past 7 days.

Could you please look into the matter when i will receive my hard earned money.

Thanks & regards
Ram sukh sharma
Oct 6, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
ICICI Bank Customer Care's response
Dear Ram Sukh Sharma,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4fdia) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 24, 2017
Updated by ramsukh sharma
Hi ICICI,

Do you want me to reach out to court for my hard earned money. this is almost 2 months of my above said request but did not get a single reply

Chanda Kocher- Is this the ways your bank handle customer. Please close all such fake bonds and give me in written that you can not process my request to get my own money so that i will reach to court to get my heard earned money

R S Sharma
[protected]
Hi Team,

I just saw my account and found that Rs. 856is automatically deducted from my account. IN[protected] DP CHGS TILL JUL-1
7

Do you guys want that I have to shift my account to some other bank?
ICICI Bank Customer Care's response, Sep 5, 2017
Verified Support
Dear kkashyap1707,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fdia_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    suyog m
    from Mysore, Karnataka
    Sep 5, 2017
    Resolved
    Report
    Copy
    Resolved

    opening reimbursement account

    Hi,

    I am have salary account in your bank for my ex-company, now i would like to use same account for my current organisation for salary and would like to create new reimbursement account (Because my new company needs a reimbursement account to credit my reimbursements) to my salary account.

    Could you please help me to create this account.

    My email id: [protected]@gmail.com...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    F
    Fatima syeda
    from Addanki, Andhra Pradesh
    Sep 5, 2017
    Report
    Copy

    Hi my name is fatima customer of icici my account #icic0000008 on 4th sept my accnt has been debited of rs.709.00 with [protected] dp ch. I don't have any demat a/c linked with icici. So i want the details of the debut amount. I request you to please credit my balance of 709.00. As soon as possible.

    Thank you!
    Contact # +91-[protected].
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Akhiles Yadav
      from Noida, Uttar Pradesh
      Sep 5, 2017
      Report
      Copy

      Address: New Delhi, Delhi
      Website: www.icicibank.com

      I took personal loan rs. 3lac from icici bank ltd.i have recieved one Cheque of amount for rs. 102229 and other amount not recieved yet. but EMI deducted for full amount rs.300000.i have attached some document.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rambhambhani78
        from Nagpur, Maharashtra
        Sep 5, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 400 080

        Sir, i am holding s. B a/c no.[protected] with icici bank, mulund branch, nearly daily i am getting message to activate my imobile app inspite of imobile app already activite, while activating the same i have to pay rs. 1/- for sms charges for confirming the mobile no. To courier.
        You are therefore, request you to look in to an do the needful, please.
        Oct 6, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 05, 2017
        ICICI Bank Customer Care's response
        Dear rambhambhani78,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajadurai Natarajan
          from Chennai, Tamil Nadu
          Sep 5, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, Tamil Nadu, 600114

          I am n rajadurai, 181.00 rupees has been deducted from my account as (,[protected] dp chgs till july_17) dp charges on

          31/8/2017 & again 644.00 rupees has been deducted from my account as[protected] dp chgs till july_17) dp charges on 4/9/2017, i have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

          Message to my mobile. I need justice and my money back immediately. My account number is[protected]
          Oct 6, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 05, 2017
          ICICI Bank Customer Care's response
          Dear Rajadurai Natarajan,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Hi team,

          this month on my ICICI statement they have charges SMAB charges - 512.28+46.10+46.10 .should you please share the calculation for this amount as this was my first time for this charges.

          as i have sufficient balance in my a/c this amount has been charges
          please check and revert ASAP
          ICICI Bank Customer Care's response, Sep 5, 2017
          Verified Support
          Dear Shalini Manigandan,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fbdz_aaaa) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Bank has deducted some amount from my account without my knowledge as Dcardfee something..please give an explanation or its time to remove account from ICICI. There was no such agreement with icici before..How can you people do so without our prior knowledge.
          ICICI Bank Customer Care's response, Sep 5, 2017
          Verified Support
          Dear Snehal Choudhary,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fbdz_aaac) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Devenderkumar20121990
            from Gurgaon, Haryana
            Sep 4, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 10077

            Hi,
            I want to file a dispute on a credit card transaction made in january.

            Devender kumar
            Card number xxxxxxxx6001
            Mother name: satyawati
            Date of birth: 20 dec 1990

            I had booked a holiday package from yatra.com in december and made final
            Payment in january of 18000.48 in emi of 9 months. But due to some
            Contingencies in my family as my father was expired, so i am not able to
            Avail that package.

            I had contacted my bank and also the merchant (Yatra.com) for the same and
            They informed me that they can not cancel my package and nor going to issue
            Refund. Then i requested them to postponed date of my plan. Merchant inform
            Me that i need to contact hotel and again i contacted the hotel for the
            Same.

            So due to family issue i did not avail service of holiday package and i am
            Still making payment to my bank for the same.

            Today again i contacted my bank and merchant then my bank informed me that
            I can not file any dispute regarding this issue. They communicated in very
            Harsh language and they did not provide your email address so i that i am
            Not able to complaint to you for the same.

            My merchant informed that it was too late and again they are not going to
            Issue refund my valuable money.

            I would request to please consider my complaint to file a dispute so that i
            Can get my valuable money back.

            Thanks and regards
            Devender
            Oct 5, 2017
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2017
            ICICI Bank Customer Care's response
            Dear Devender,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4fa7o) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Sep 10, 2017
            Updated by Devenderkumar20121990
            Hi,

            I would request you to take it serious at not to see it from merchant view as I want to file dispute with VISA or with my bank not with merchant. As per VISA policy if I am not availing service from service provider then I can file claim or dispute with my bank or bank service provider.

            Thank you.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harshangi Mayank
              from Vadodara, Gujarat
              Sep 4, 2017
              Report
              Copy

              Address: Vadodara, Gujarat

              Dear sir,

              I have icici credit card last 20 years. There is no complain about my payment. I have never paid late fee charges. This time i dropped one cheque of full payment one week before the due date. By mistake cheque of the date was not mentioned. My relationship with this bank is last 20 years or more. Thay have kyc every 2 years. At lest bank should inform me immediately while clearance. Insted they kept the cheque up to 20 days. I enquired cusomer care many times but there was not proper after 20 days i got back my cheque same day i put the date and submit to icici branch.
              Bank has asked for total 2534.27 rs. Against late fee charges and interest.
              Sir i request you to look into the matter. Kindly wave off the charges.
              This incidence may stop me using credit card.
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                M.Phanindra Reddy
                from Hyderabad, Telangana
                Sep 4, 2017
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500038

                Myself m phanindra reddy. I have applied for a personal loan through icici bank website and submitted all my documents to the guy who came to my office. 2 days later, at the middle of the day, a guy came to my residence address for the verification when i was in the office. One of my room mate mr. Raja sekhar met him at my residence and answered his questions. Later the verification guy asked him for money for food. He gave 100 rupees for him.

                After he left from my room, i got a verification call from icici bank. They asked me who is sanjay. I answered them, there is no one with name sanjay in my room. Then they disconnected the call without any more questions.

                My doubt is, when raja sekhar met the verification guy, why the hell did he tell the bank that he met sanjay. Why the hell did they disconnect the call without informing the same to me.

                The phone number of the guy who came for verification is : +91 [protected].
                I wish you will take action against his irresponsible behaviour and neglagence.
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 04, 2017
                Updated by M.Phanindra Reddy
                The Verification guy took a Photograph of my Roommate and I can prove that his name is Raja Sekhar but not Sanjay. The verification guy now says that, he heard it like that. How can he inform the bank when he is not sure of the information received. Does the people like him deserve this kind of job which affects the hope of customers.? I had much expectations on the loan. That bloody guy have spoiled all my thoughts.
                This kind of employs should immediately terminated since they spoil the customers.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vijay Rajpal
                  from Kanpur, Uttar Pradesh
                  Sep 4, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gorakhpur, Uttar Pradesh, 273015
                  Website: Not know

                  I have a saving account in gorakhnath gorakhpur branch. Today i went to branch for deposite money in my account. The lady staff was on duty at cash counter misbehave with me and tell that close your account from this branch. She told me that i will do the work as i want. You are request to see the recording. Now you are requested to inquire about that or i am going to close my account
                  Oct 5, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2017
                  ICICI Bank Customer Care's response
                  Dear Vijay Rajpal,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f9sz) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rishu30th
                    from Akbarpur, Uttar Pradesh
                    Sep 4, 2017
                    Report
                    Copy

                    Address: Kanpur, Uttar Pradesh, 208020

                    My application form no. Is n[protected] for credit card
                    Date of application 02/08/2017
                    Till date no status i have received. As per the promised been made by the sales exicutive mr. Pravin sachan
                    And also written on the acknowledgement slip that card
                    Will be ready in 21 days but now a whole month is gone.
                    Even if we check the status online with application no. But i don't get any status.

                    I would request for the needful action as if something goes wrong and is been miss used by some one then i wont' be responsible for this.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sindhura Chp
                      Sep 4, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      I am praveena sindhura chippada using icici back for sometime now. Recently on 28th august, 2017, an amount of inr 826.00 has been deducted from my account as (Dmc/in[protected] dp chgs till jul-17).
                      I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                      Please contact me immediately.
                      Oct 5, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 04, 2017
                      ICICI Bank Customer Care's response
                      Dear Sindhura Chp,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f9ft) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sir, i had made a online payment of Rs. 118.90 on 24.08.2017 for online payment to NSDL and amount is being debited by bank and it is not being received by NSDL and there it is showing amount not received. So sir kindly reimburse the amount. Transection no. VIN/NSDLPAN/[protected]/0.
                      ICICI Bank Customer Care's response, Sep 4, 2017
                      Verified Support
                      Dear Sac0805,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f9ft_aaaa) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      On 27.08.2017 around 6pm when i did transaction of 300 rupees withdraw from an icici atm in srikalahasti at icici bank.the money was deducted but the machine was not came out of atm, i did check the account balance it has been deducted.. my account no. is [protected] ifsc code is SBIN0000851.
                      ICICI Bank Customer Care's response, Sep 6, 2017
                      Verified Support
                      Dear Meduru Ayyappa,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Hi ICICI Customer Service Team,

                      As you have directed in the earlier comment i have sent a mail with my contact details to the mail [protected]@icicibank.com. Hope your teams responds quickly and resolve this issue.

                      Kind Regards,
                      Sindhura Ch P.
                      Sindhura Chp's [Complaint's author] reply, Sep 7, 2017
                      Hi Team,

                      I have received no response from your team as yet. Hope you resolve it as soon as possible.

                      Regards,
                      Sindhura Ch P.
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        k.saisuresh Suri
                        from Bikaner, Rajasthan
                        Sep 4, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: YSR, Andhra Pradesh, 516001

                        Hello team,
                        I was working in infosys and and having icici salary account from infosys mysore branch. I left the company 3 years before and my salary account got converted into savings account. I have joined another company abd they have given me icici salary account application to open. Here, what is the way to get new salary account? And please do needful as early as possible.
                        Oct 5, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2017
                        ICICI Bank Customer Care's response
                        Dear K. k.saisuresh Suri,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f8c4) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have applied for personal loan online, on next day a person from icici collected the documents and signatures after that no information received from bank as well as executive Mr.Pavan . i called him many times but he is not anwering my call.please update the status of my application
                        app id - 6388916
                        name - Raghurami Reddy
                        mob -[protected]
                        ICICI Bank Customer Care's response, Sep 4, 2017
                        Verified Support
                        Dear Raghurami Reddy,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          naikaksh
                          from Mumbai, Maharashtra
                          Sep 3, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai City, Maharashtra, 421201

                          Hi team,

                          Why i have been charged for my demat account, while opening account - executive mentioned only transaction charges will be levied during any buying/selling of shares/securities. As such i have never used demat account for any transactions.

                          When i checked my bank transactions and i found that there is one debit transaction dmc/[protected] dp chgs till jul-17 — 481.83 inr.

                          This is serious breach of trust as i have been loyal customer to icici. Not at all acceptable. Need to know why icici is charging without informing customers?

                          Also, would expect my money back at the earliest.
                          Expecting a call from a concerned person - who can take my case forward and has authority to fix what is wrong otherwise i am filing a case against this.

                          My mobile number is [protected].
                          Oct 5, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Sep 03, 2017
                          Updated by naikaksh
                          Poeple please be aware:

                          Also, to add to this, within 2 mins of logging complaint on 03/09/17 (Sunday 8.40 p.m.) i got a fake call from a person who was trying to convince me that he is a ICICI employee ánd asking me my Debit card number and to refund money back while we are talking. He called from mobile number [protected], employee code he gave(must be fake): amdf913587m.
                          When i asked him about his branch details, Sol ID he responded by saying dont remember. People please be aware of such fake calls and be alert if anyone asks for any bank related details.

                          That stupid guy didnt even had brain to ask me account number instead asked my debit card number. ##### must have no knowledge that banks dont work on sundays.
                          Sep 03, 2017
                          Updated by naikaksh
                          one more fake call from mobile number [protected]. asking me debit card number and date on debit card pretending to be manager from Comsumer complaints. When i crossed questioned him he started abusing.
                          Will file now a complaint in cyber crime cell. These A$$&*%#@ need to be taught a lesson.
                          Verified Support
                          Sep 04, 2017
                          ICICI Bank Customer Care's response
                          Dear naikaksh,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Baskar Kv
                            from Ernakulam, Kerala
                            Sep 3, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 600018

                            Please note that my credit card has been blocked and i am unable to unblock the card even after calling your customer care from my registered mobile no [protected]

                            There seems to be some problems with the automated customer care details when we give the credit card no it informs that please call from the registered mobile no even wen we called from
                            Oct 4, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2017
                            ICICI Bank Customer Care's response
                            Dear Mr. Baskar,

                            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            I am belong to middle class family...
                            But some money deposited by my account
                            Unfortunately my balance nilll...
                            Please sir/madam my money refunded in my account.
                            Tulsi
                            ICICI Bank Customer Care's response, Sep 4, 2017
                            Verified Support
                            Dear TULSI KAMILA,

                            Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Sir my amount has been deducted for D card fee what's that all and my Visa card service has also been stopped ??????
                            ICICI Bank Customer Care's response, Sep 4, 2017
                            Verified Support
                            Dear Hakeem Nauman,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaab) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Today on 28 aug 2017 amount 862 is deducted from my icici account as dp charges.At the time of account opening it was told that it is free of cost I never used that account...i want my refund otherwise i will close my account
                            ICICI Bank Customer Care's response, Sep 4, 2017
                            Verified Support
                            Dear ankitagautam,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaac) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            588 rs has been deducted from my account stating as dcard fee as it was not informed prior of deduction
                            ICICI Bank Customer Care's response, Sep 4, 2017
                            Verified Support
                            Dear Aditi Subir Asthana,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaad) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Suf
                              from Vasai-Virar, Maharashtra
                              Sep 2, 2017
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411057
                              Website: www.icicibank.com

                              I have been going through mental instability due to block of my credited salary.
                              There is no prior intimation of this activity via any call, e-mail and sms.
                              Only the usual statement is sent.
                              Was not aware of this activity, do not have a single penny for the entire month.
                              Have been paying minimum amount for almost 2 years and not been informed about it and was under image that have been paying my EMI for loan and later when realised that i have paid the minimum amount and interest is getting added on principle and it gets higher and higher.
                              Asked the representative to stop deduction of minimum amount and also asked for final settlement, i have provided with so many numbers and contact, it was not possible for me to keep on trying as i work in a private company and cell phone is not allowed in my ODC.
                              I am literally never come across such a depressing experience, this was my first credit card experience and post experiencing it i am damn low.
                              Please sort this issue as still the entire month is left and i do not have money to live.
                              Hope you would understand the pain and would come back with a feasible outcome, would be appreciated.

                              Date Subjectline
                              Aug26, 17 Your Credit Card Sttement for the Period...
                              Aug, 30, 17 Communication on e-mail Statement for Credit Cards
                              Aug, 31, 17 Dispatched: Your ICIC Bank Credit Card Statement Status
                              Sep 1, 17 Payment reminder for reactivation ofyour ICICI Bank Credit Card XXXX20005

                              The above are details of their activities, which were taken place post deduction of my entire salary.
                              If i would have been understanding of such minor details then probably i would have been working in their place. One's work and product understanding has an individual and it should be conveyed properly with pros and cons to customers.
                              The kind of services and responses i have received very disappointed and the last but not least instead of helping me in final settlement they have blocked my entire salary, if i would have savings or have my dad'a money then why would i have been working in so low package.
                              For me it's my all that i have and it also been blocked, i am really not able to think properly.
                              Please action ASAP and provide me with a proper, feasible and acceptable solutions.
                              After this worst experience for sure i am so scared will never go for this bank and credit card.

                              I am also surprised while selling this card they picturise this in such an attractive manner that we customer gets impressed with this fake image without knowing the cons.

                              Moreover i have taken the credit card for purchasing of mobile phone for amount of Rupee 10, 000 and i had already paid more that double of it, i would rather could able to buy iphone.

                              Name: Sufia Begam
                              Mobile Number: [protected]
                              Account Number:[protected]
                              Debit Card No: [protected]
                              Credit Card Number: [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shrinivas Shendurkar
                                from Chennai, Tamil Nadu
                                Sep 2, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mumbai City, Maharashtra

                                My credit card no. [protected] is blocked due to login errors. The name embossed on the credit card is wrong. It is s r shtndurkar. The correct name should be "s r shendurkar". Please correct the error at your end and issue me a new credit card with correct name at your earliest as i have to make certain payments by this card at an early date.
                                Oct 4, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2017
                                ICICI Bank Customer Care's response
                                Dear Mr. Shendurkar,

                                We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                I have never activated and not used demat account till now. Even after Rs.757 debited from my account under DP charges. I want my money gets refunded.
                                ICICI Bank Customer Care's response, Sep 4, 2017
                                Verified Support
                                Dear Rushikesh Bhoite,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f5yw_aaaa) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Moni1991
                                  from Nagpur, Maharashtra
                                  Sep 2, 2017
                                  Report
                                  Copy

                                  Address: Pune, Maharashtra, 411057
                                  Website: www.icicibank.com/#

                                  Dear sir/madam,

                                  I am an account holder of icici bank.

                                  Below deductions are illegal on your part and the amount deducted without any prior notification and not even your messages come for these -
                                  Date - transaction remarks - amt dbtd
                                  [protected] smab chgs oct15+ stax&sbc65.25 - 515.25
                                  [protected] smab chgs feb17+ stax&sbc58.13 - 445.69
                                  [protected] smab chgs mar17+ stax&sbc0.52 - 4.0
                                  [protected] smab chgs may17+ stax&sbc50.61 - 388.0

                                  My account no is[protected]
                                  Mobile no.- [protected]
                                  Email id - [protected]@gmail.com
                                  A/c holder name - monika garg

                                  Kindly refund my money asap.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mandhirvirk
                                    from Delhi, Delhi
                                    Sep 2, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Sir
                                    I have been charged rs. 750+135 for late payment of bill due on 03.08.2017 for my credit card. I have paid the amount of rs.13652 of bill on 06.08.2017.
                                    It is requested that i was out of station and my internet was not working due to which the payment is late by three days. It is submitted that the charges of late fee are on higher side for three days and it is harsh action by icici bank. Such penal action for meager fault is forcing me to consider the closer of credit card account as i have other banks credit cards but no such penalty ever made by any bank.
                                    So kindly you are requested to waive the harsh penalty debited in my bill statement dated 15.08.2017.
                                    I shall be thankful.
                                    Mandhir singh virk
                                    Oct 3, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Mandhirvirk,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f4s9) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ranjanofm
                                      from Mysore, Karnataka
                                      Sep 1, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore, Karnataka, 560029
                                      Website: icici.com

                                      I have been using icici credit card number [protected].
                                      Maintaining a good service with bank, but one hour back i received two fraud transaction on my card.
                                      I called customer care, first they put me on hold for 15 min then they block the card and ask me to wait to transfer the call to fraud department and then putting the call on hold for 10 min and finally disconnected.
                                      Oct 9, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Ranjanofm,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Worst service ever by ICICI bank ..
                                      Lost trust on it !!!
                                      Two fraudulent transactions were made from.my card ..
                                      However the bank upon multiple mails and follow up and visit to bank has been ignorant about this matter and are not responsive .
                                      I am in a thought that ICICI bank is no more safe.
                                      Neither are they taking any measures regarding fraud not are responsive to customers .
                                      All I am concerned is I want my money back .
                                      Here are the details .
                                      Transaction 1 :

                                      Amount :100242.99

                                      Merchandise id: MIN *B*H

                                      Date :

                                      Transaction 2 :

                                      Amount :10660.01

                                      Merchandise id: MIN*HAIR 4 JOY

                                      Date : 27th July 2017

                                      I have raised a case, ( SR[protected]

                                      Awaiting for a refund ASAP !!!
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit