ICICI Bank Complaints & Reviews

Hello,

On Tuesday 18th October 2022 amount of 39999 rs was deducted from my account at a electronic store against a wrongly swip by merchant.

But as soon as we realized we informed the manager within 5 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 24 hours the amt will be refunded to my account.

On the same day, i contacted the customer care executive of icici bank and explained him on the issue, for which they asked me to wait for 24 hours.

I waited for 24 hours and found no refund credited into my account

I contacted the customer care executive of icici bank on friday that is 19th October 2022 where they took my complaint and asked me to send the void sale receipt image (Which i did) through the mail to [protected]@icicibank.com where the disputes team would check and refund your amount.

Kindly request you to fasten up the process and help me refund my money back.

ON 20/10/2022, TWO DEDUCTIONS HAS BEEN MADE OF RS 590+590. WITH NARRATION: NACH_AD_RTN_CHRG~ADBLDESK-10OCT22~e90D85 & NACH_AD_RTN_CHRG~ADBLDESK-10OCT22~ad7732. kindly clarify why this deduction are made?

Surcharge was deducted twice from by account and when I tried to discuss with the customer care, they informed that this is some charge that government deducts (1.8%) on every booking done on irctc website.
Details mentioned under transaction is "surcharge & code is MCC 4112".
Kindly look into this matter.

From last 20 days in my EPFO portal kyc through bank account was showing pending from bank side.

I have a current account with icici bank by the name of MURFY bearing account numer[protected].
The bank is fraudantely charging me 29.50/= rs for downloading account statement and upon calling the 18001080 number executive fraudently explains that it was for a physical statement which I never requested and so never recieved.
Obviously courier person will call me and deliver me the statement and also have my signatures """"IF"""" that was the reality

My paytm account registered with mobile number [protected] has been blocked due to fraud reported by ICICI Bank against order id[protected]. Please help me get back my account its hindering my business.

I have updated my bank details for kyc but after a long days still my bank account is not verified by bank.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.

I have 2 fixed deposits created that are lien marked given an education loan I've taken. I have paid off the education loan entirely 2 weeks ago. However, the lien mark is not being removed by ICICI. The loan department suggests I contact the branch, and I cannot visit the branch given I'm abroad. Customer complaints team is rife with incompetence who responds to me with literally empty emails. Please remove the lien mark as soon as possible.

IFSC: ICIC0000078
Loan No: L1BNG[protected]
FD1:[protected]
FD2:[protected]

I had called ICICI customer care on their number[protected] to seek help regarding a transaction on my credit card. I attempted to get in touch with a service agent and the IVR asked me to input the Credit card PIN after taking the card number.

All banks including ICICI constantly remind us to never share OTP and PIN under any circumstance. So why is the customer care for ICICI asking me for the same.

This is...

I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account. I reached out to my bank manager, relationship manager as well but no use.

It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

My registered mobile number is +91-[protected]

Hi Team,
I have tried to recharge my mobile number on 14-oct-2022 and 15-oct-2022 using my icici bank account via airtel thanks app.
Recharge not completed but my got deducted from bank account.

Bank: ICICI
Date: 14-OCT-2022 and 15-OCT-2022
Amount: 149+69+69 = 287

On 15oct, icici bank deducted 3 amounts from my acc (rs. 590, 415 and 175) as ECSRTNCHG charges. Not sure what these charges are for as I have not initiated any payment. These charges were deducted without any sms or any other intimation. This seems to be a fraud. Kindly return my hard earned money.

BANK BALANCE WAS DEDUCTED ON 10-OCT-2022, WITH RUPEES OF 75.28, IN MY ICICI BANK ACCOUNT, WHY IT WAS HAPPENED, I was contacted to customer care but not responding.

Respected Sir,

My father's name Anil Garg was a credit card holder of your bank with card number [protected]. He has used your card for a long time and never delayed any payment. He has expired on[protected]Death certificate copy attached).

You are requested to plz close all the cards on his name and do not harass us for any pending payment because we did not get asset from him so we are not bound to pay the dues. We are getting calls from different different numbers daily after eight years of death.

You are requested to close this account and stop the recovery activities with intimidate effect.

Thanks & Regards.
Garg.

Hello sir/madam
I am having a saving account with icici bank for a while now. They have deducted ₹579.18 from my ₹1000 that I had in my account. When I am going through financial crisis myself and the bank itself consumes my balance then how will I manage. I don't know their way of calculating minimum balance charge but please look through it if they are following all the guidelines of rbi before charging any saving account.

Please help.

Regards

I am holding an ICICI bank saving account since 2020. I have noticed that Rs. 1, 327.50 amount was debited from my account without any information. Kindly have a look and do the needful.

Thanks & Regards,
Nita Chetry

Is ICIC bank providing a job opportunities as a relationship manager to those who have graduated?

An amount of Rs.222.30 was deducted from my ICICI bank account on 13 October automatically and the transaction says vsi/amazon. It was not done by me. I havent given any OTP details but transaction got done and I received mail and message regarding that. Please help.I am attaching portion of my statement as image.

My ICICI account got debited various charges in the month from June, July, Aug, Sept, Oct for ECSRTNCHGS. What are these charges and why it deducted from my account? please tell me the reason. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

Hi I did a transaction through IMPS of Rs 2, 30, 945 towards SBI bank account. The transaction did not succeed and is timed out at Beneficiary bank account. Please resolve ASAP as it is a huge amount