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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 69

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R
Rubykahlon
Oct 25, 2022
Resolved
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Hi Sir/ Madam,
I have account in icici bank and i came to finland on tourist visa and now i have settled down in Finland, my indian mobile is not working here and i am not not able to do any transactions, kindly Help me and do the need full, suggest me what i can do now, my mobile no in finland is[protected].
Nov 30, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    K
    krunal.khairnar
    Oct 24, 2022
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    Address: Icici bank satara near statidum branch

    Hi

    In ICICI Satara Branch first transction deposited by machin 100 notes of 500 on account but system deposited only 47000 second transaction deposited again 100 notes of 500 rs and short deposited. Third transaction deposited same happens. Total 304 notes deposited and 4500 amount is short which is bank refuse to credited. Also they have bot accepted the application for the same.

    Kindly resolve the issue.
    ICICI Bank customer support has been notified about the posted complaint.
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      D
      Dipak Deore
      from Pune, Maharashtra
      Oct 24, 2022
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      Address: Flat no 13 Samarth Nagar, Ganesh Palace New Sangvi, Ganesh Palace New Sangvi, Ganesh Palace New Sangvi
      Website: consumer complaints.in

      I have not been informed about any ecs service connected to my ICICI bank.
      Also, everytime I have enough fund in my account nothing gets deducted and when funds become low, back to back 2 times in the same month ecsrtn charges are taken by icici.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gcn8) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        drjdcool
        Oct 23, 2022
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        Address: 129/B, Chopras, Ground Floor, Above Capital Library, Dr Arya Marg, Gautam Nagar, South Delhi

        I tried paying my minimum bill due. It has been debited from my SBI account but doesn't reflect on my credit card statement
        Nov 28, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 28, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gcnb) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Kr6290
          Oct 23, 2022
          Resolved
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          Resolved

          On Monday certain amount got credited in my account from ICICI stating that PLCC loan has been approved and disbursed although I haven’t applied for it.

          I reached out to the customer care multiple time but they did not address my issue. I need the amount to be revered.
          Dec 16, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmy3) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            AdityaNChinake
            from Satara, Maharashtra
            Oct 22, 2022
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            On 30th Sep 2022 rs 1899 has been deducted from my bank accout of PPL/WPP Renewal Policy as i have not activated such policy. These amount has automatically deducted no msg or call from bank.As today i saw my bank statements i came to know. Request to bank ASAP refund my amount.
            Dec 16, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 03, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmxp) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Oct 21, 2022
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              Resolved

              Hi Sir,

              I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 10/09/2020 without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1080(590+590). This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.

              My question is before charging. they have to update or get confirmation from us and give reasons for deducting money.

              Name: Rohan Arya
              IFSC: ICIC0001624

              Awaiting for your reply.

              Thanks and Regards

              Arya Rohan
              [protected]@gmail.com
              Dec 2, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 28, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                D
                deepali Awate
                Oct 21, 2022
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                Unable to login

                Unable to login to net banking
                User id is blocked or disabled due to security reasons....
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                P
                Pahariya
                from Delhi, Delhi
                Oct 20, 2022
                Resolved
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                Resolved

                UPI transaction failed but amount was debited from my account but merchant not received

                Website: Eazypay

                Name: Hemant pahariya
                Email :[protected]@gmail.com
                Date of transaction:10/10/2022
                UPI reference no:[protected]
                UPI to merchant I'd :[protected]@icici
                Amount of transaction:510 RS...
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                A
                AnjuKhatri_Say no to ICIC
                Oct 20, 2022
                Resolved
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                Resolved

                Bank account closure without intimation.

                ICICI bank closed my account without intimating to me and I just got the message that your account has been closed and your balance is Zero. Even on their app, they deleted my account details without giving any reason. They also closed my I-Wish account, and when I approached their customer care, they had no answers. They were just making assumptions that may be because of KYC, or maybe that and that, my account has been closed. But no right...
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                ershad_thayyil
                from Kozhikode, Kerala
                Oct 20, 2022
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                Hello Sir,

                There is no due but still ICICI deducted 590 from my account without any message declaration or notification. This morning I have to pay one of my installment and got that there is insufficient fund into my account.

                I request to refund my money..

                Thanks
                Muhammed Ershad
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0g4x1) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chinthu m
                  Oct 20, 2022
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                  Resolved

                  I have not subscribed to any Google play activities yet I'm charged Rs 129 every month
                  Nov 23, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 21, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0fvow) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Arjunsinh Vala
                    from Gandhinagar, Gujarat
                    Oct 20, 2022
                    Resolved
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                    Resolved

                    Hello,

                    On Tuesday 18th October 2022 amount of 39999 rs was deducted from my account at a electronic store against a wrongly swip by merchant.

                    But as soon as we realized we informed the manager within 5 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 24 hours the amt will be refunded to my account.

                    On the same day, i contacted the customer care executive of icici bank and explained him on the issue, for which they asked me to wait for 24 hours.

                    I waited for 24 hours and found no refund credited into my account

                    I contacted the customer care executive of icici bank on friday that is 19th October 2022 where they took my complaint and asked me to send the void sale receipt image (Which i did) through the mail to [protected]@icicibank.com where the disputes team would check and refund your amount.

                    Kindly request you to fasten up the process and help me refund my money back.
                    Nov 23, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0fvp7) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Akakkar236
                      from LUDHIANA, Punjab
                      Oct 20, 2022
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                      Address: LUDHIANA

                      ON 20/10/2022, TWO DEDUCTIONS HAS BEEN MADE OF RS 590+590. WITH NARRATION: NACH_AD_RTN_CHRG~ADBLDESK-10OCT22~e90D85 & NACH_AD_RTN_CHRG~ADBLDESK-10OCT22~ad7732. kindly clarify why this deduction are made?
                      Dec 1, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 30, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfxf) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Aaryanaman11
                        Oct 19, 2022
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                        Surcharge was deducted twice from by account and when I tried to discuss with the customer care, they informed that this is some charge that government deducts (1.8%) on every booking done on irctc website.
                        Details mentioned under transaction is "surcharge & code is MCC 4112".
                        Kindly look into this matter.
                        Nov 30, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 30, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gfxk) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Oct 19, 2022
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                          From last 20 days in my EPFO portal kyc through bank account was showing pending from bank side.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0g1ec) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Manish kapoor 513
                            from Noida, Uttar Pradesh
                            Oct 18, 2022
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                            Website: Icici bank's INSTABIZ

                            I have a current account with icici bank by the name of MURFY bearing account numer[protected].
                            The bank is fraudantely charging me 29.50/= rs for downloading account statement and upon calling the 18001080 number executive fraudently explains that it was for a physical statement which I never requested and so never recieved.
                            Obviously courier person will call me and deliver me the statement and also have my signatures """"IF"""" that was the reality
                            ICICI Bank customer support has been notified about the posted complaint.
                            Oct 18, 2022
                            Updated by Manish kapoor 513
                            The charges of 29.50/= rs are NOT one time but charged repeatedly.
                            Oct 19, 2022
                            Updated by Manish kapoor 513
                            No resolution yet provided for the same matter.

                            This is totally a fraud and must be done by one of the ICICI employees because they only have the access to take out my account statements.
                            Verified Support
                            Oct 20, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Oct 20, 2022
                            Updated by Manish kapoor 513
                            Nobody in hell has contacted and it seems like ICICI Bank itself is committing this fraud of taking out my account statement without my consent and then charging me for the same.

                            How can anyone access my account statement without my consent???
                            Clearly ICICI Bank is not worth the trust on any account holder anymore.
                            Oct 31, 2022
                            Updated by Manish kapoor 513
                            All I get is a email that states that they will solve the matter at the earliest and respond but ZERO solution.
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                              H
                              Harsh.Nemesis
                              from Bahraich, Uttar Pradesh
                              Oct 18, 2022
                              Resolved
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                              Resolved

                              My paytm account registered with mobile number [protected] has been blocked due to fraud reported by ICICI Bank against order id[protected]. Please help me get back my account its hindering my business.
                              Nov 20, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 20, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Oct 17, 2022
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                                I have updated my bank details for kyc but after a long days still my bank account is not verified by bank.

                                I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Oct 18, 2022
                                Updated by [email protected]
                                Can you please resolve ASAP as it can affect my joining in new organisation
                                Verified Support
                                Oct 19, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0fonj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Oct 28, 2022
                                Updated by [email protected]
                                Can you please resolve this ASAP. I have already sent an email for this.
                                Nov 01, 2022
                                Updated by [email protected]
                                I haven’t received any response on my complaint.
                                Nov 13, 2022
                                Updated by [email protected]
                                No response received, still facing this issue.

                                Nov 23, 2022
                                Updated by [email protected]
                                Its been more than 1 month since I have registered this complaint, no solution is provided, not even received a revert.

                                Such an irresponsible, careless behaviour
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                                  A
                                  ashrith.reddy
                                  from Bengaluru, Karnataka
                                  Oct 17, 2022
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                                  Address: Bangalore, Malleshwaram

                                  I have 2 fixed deposits created that are lien marked given an education loan I've taken. I have paid off the education loan entirely 2 weeks ago. However, the lien mark is not being removed by ICICI. The loan department suggests I contact the branch, and I cannot visit the branch given I'm abroad. Customer complaints team is rife with incompetence who responds to me with literally empty emails. Please remove the lien mark as soon as possible.

                                  IFSC: ICIC0000078
                                  Loan No: L1BNG[protected]
                                  FD1:[protected]
                                  FD2:[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Oct 17, 2022
                                  Updated by ashrith.reddy
                                  Why does this say its resolved, when its not resolved?
                                  Verified Support
                                  Oct 19, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0fop5) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Oct 20, 2022
                                  Updated by ashrith.reddy
                                  What on earth is [protected]@icicibank.com? Do I use the brackets or not? Or do I insert any text inside the brackets? And why can't you forward this yourself, what's the point of this website if you're just directing me somewhere?

                                  You guys took 10 hours of my time over 10 days for a 10-minute task, for an error you shouldn't have committed in the first place. I'll never ever bank with you ICICI again.
                                  Nov 07, 2022
                                  Updated by ashrith.reddy
                                  You incompetent ICICI donkeys.

                                  What the heck is [protected]@icicibank.com? Is that a valid email address? Or do I replace protected with something else inside the parenthesis? Why don't you shut down the business if you're so bad at it?
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