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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 675

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K
Kalvadiya NarEsh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for not helping me and being rude

Address:Hyderabad, Andhra Pradesh, 500015

Raised a personal loan request for amount of 80, 000₹. I know my salary isn't that good so you can provide me a loan. It's ok i understand that you don't want to provide a loan for a loyal customer. But that kind of way do you teach your phone banking officer is? Sapna called me from Mumbai on 3rd August to verify my details and she is too rude. She made offence comments like huh? What is [24]7 kind of name is of your company? Huh just...
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T
Thakurdwara
from Delhi, Delhi
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unpaid tax saving bonds

I have icici bank tax saving bond, but the amount has not been paid to me despite repeated requests through icici bank chamba in himachal pradesh:

Bound holder no.[protected]
Certificate no : 112201
No. Of bond (S) six
Distinctive no.[protected]
Script code bse 960833
Nse icibk0203 n2/u2...
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R
Rohitgangwar
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about credit card

Address:560037

I do not want to say hi or hello.

Very bad experiences with very bad services. I am having credit card but no use. I am in trouble since two weeks but did not get any solution. I raised sr 4 time but did not get any solution. Many time i tried to contact with customer care on different-different no. But the system is that much complicated that while calling i did not reach to any human only computer only talked with computer.br...
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S
santosh1406
from New Delhi, Delhi
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icici bank itr refund credited to wrong account

Address:110092

In ay -2014-15

Amount credited to wrong account
Esc sequence / utr no [protected]
Date of payment - 16-dec-2014
Amount - 3770.00
Micr/ifsc code - icic0000815
Account no[protected]

Above mentioned account is not mine.

Itro (Sbi) not accepting their mistake and saying data provided by itd.
[protected]@icicibank.com, [protected]@icicibank.com not replying on this....
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A
abidha
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communication address change

Hi,
From 1 month i am calling to icici bank customer care to change my communication address, as i am not in india and i can not visit any indian branch personally.
They are saying there is no alternative option is there. Its been 1 month but no solution.
Please do the needful.
My bank account number is[protected] and service request number is 0009sacqs93bfg5d....
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R
Ravinder Shekhawat
from Samalkha, Haryana
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atm transaction

Address:Sonipat, Haryana, 131101

I am the customer of icici bank from the 2009. My account no is[protected].
I have raise case 4 to 5 times for the withdrawal of 2000 on 28th june in the bank of baroda shamli.. I don't receive cash on that time. I having a slip that is says transaction is declined. Please help and release my cash. After this transaction i have made a 1000 cash withdraw in the same atm. That time transaction got successful.

Service...
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G
guttkhushboo
from Noida, Uttar Pradesh
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pathetic customer centricity

Address:122002
Website:icici.com

This is the umpteenth time i am writing to icici bank. I hold my salary account with the bank since i started my career i. E 2013.
I have explained in detail that after my father's demise last year my financial condition has not been stable. I had to leave my job at infosys pune and had to relocate to gurgaon. Started working with a startup as i needed a job to support my family immediately. Organisation ran out of funding and hence...
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P
pankajraihtrivedi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of bill sending address due to transfer

Address:Indore, Madhya Pradesh, 452016

Sir,
I wish to inform several time on my mobile, contact to your branch at rat lam m. P. To change my old communication address but no response given by your
Bank since long time and i have suffered to pay my card outstanding till today. So i request you to change my new address as follow:
Pankaj rai trivedi, 22 shrikant palace, bicholi hapsi road,
Indore -452016. As i have transferred here since july 2015 but...
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S
Singh302
from Gurgaon, Haryana
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amount deducted from a/c as dp chgs

Address:Bangalore, Karnataka, 560103

I am using salary account in icici bank from 2015. When i checked my bank transactions and i found that there have 4 different debit transactions, all transactions details are
1). [protected] dp chgs till apr-17
2).[protected] dp chgs till may-17 (I will provide others if required)

This is completely unacceptable and please refund my amount. My phone number is [protected]. If i will not get my money...
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A
Arjun Parate
from Pune, Maharashtra
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dp charges till june-17

Address:Pune, Maharashtra

Dear icici,
How can you deduct money from my account without notifying me?
Today i was just checking transactions of my account and found that rs 805/- has been deducted from my account
Towards dp charges till jun-17 (In[protected]). At the time of opening demat account you guys have mentioned
Clearly that there are no charges for demat account as i am corporate customer and it is absolutely free.
br...
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R
rki1991
from Bengaluru, Karnataka
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personal loan approved but not disbursed

Hi,

It has been 10 days since i've applied for a personal loan and the current status is under process. However, i was conveyed that the amount has been approved and will be disbursed within 48 working hours.

The assigned relationship manager - nagaraj (N. [protected]@icicibank.com) is the most unresponsive person i've ever come across. Doesn't pick up the calls, doesn't reply to emails but messages that he is...
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C
chinnappa doss
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

killer jeans fraud icici bank offer killer wallet combo

Website:www.killerjeans.com/icicinetbanking

Hi, this is chinnappa doss. One month before i received an offer from icici bank for killer jeans time wear. It was just to pay shipping charges 399/- to get a wallet combo from this website http://www.killerjeans.com/icicinetbanking/ on july 3rd n till now haven't received product. I debited 399/- amount from same the icici debit card & immediately i received an email from killers jeans like this "dear hinnappa doss,
Thank you for...
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Without my consent, rs. 2000 has been deducted from my account on 31/07/2017 to 'dr. Tran for funding a/c [protected] 95'.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding...
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N
Navneetraj1986
from Noida, Uttar Pradesh
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dcardfee 1297 jun 17-may 18 gst

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am the a/c holder of icici bank from last 2year,
Now they have charged 386 under this category dcardfee1297jun17-
I am not aware what type of charges are these.
They never informed me regarding these charges either by email
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.br...
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R
roopaljain001
from Guwahati, Assam
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automatically number update from their system

Address:Nalbari, Assam, 781335

Dear sir,
Its almost 6-7 months i opened the account.
And till date i dint got the solution.
I gave the number 97xxxxxxxx1 for account, but its was linked to my old account, then bank people told to change the number it will be solved, then i gave another number its activated but the issue is all my transaction details come to new number and otp comes to another number.
What the mess i dont understand. And till...
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K
kamali m
from Chennai, Tamil Nadu
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account closure not accepted

Address:Chennai, Tamil Nadu

I had given a request to close my bank account (Mount road branch) at nungambakkam branch. Instead of closing my account, your smart executives have transferred my account to nungambakkam. Can you rectify this sloppy service? I want the account closed.

Icici bank executives are not willing to process bank account closure form. I wasted time and money by visiting the branch again and again and again....
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A
AkhileshwarGottam
from Pune, Maharashtra
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imps fund transfer-timed out, money debited,not credited to beneficiary.

Address:Pune, Maharashtra, 411014
Website:www.icicibank.com

My acc no is[protected] and i transferred 20, 000 today morning and got the below message.

Imps txn ref[protected] for rs.20, 000 is timed out at beneficiary bank on 01-aug-2017

I have done the transaction through imobile application.

This is not at all acceptable.

Request you to please check and adjust the amount in the bank and do not repeat this in future....
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Address:600032

I received an offer from icici bank saying that killer jeans products are available and only we need to pay shipping charges of
Rs.349. I ordered it on 30th june 2017. It showed a message that your order will be delivered in 28 days.
But still i dint receive my tracking id also. Fraud offer.
My order number is 154028.
No responses from them after so many mails or calls attempts from me.. Item is neither delivered...
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P
Prem Rishi
from Vellore, Tamil Nadu
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my salary account is not yet created

I have created account in icici bank on may 22, 2017. My account number is[protected]. But, the account is yet to be activated. My salary has been deposited to this account by my company on may 31, 2017. But, i am unable to withdraw the amount due to this account activation issue.

I have been contacting icici bank representatives for the past 35 days. Also, i have visited the branch many times for this issue. They told that...
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M
Mounika Pulipaka
from Ongole, Andhra Pradesh
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not received even a single account statement

Address:Hyderabad, Andhra Pradesh, 502032

Hi,
I have taken a personal for 400000 last year may. The account # 44708503.
My email id is mounika. [protected]@gmail.com. I don't have even a single statement so far. How the hell am i supposed to know what is my pending amount. Please respond.
It is very surprising to know i haven't received even a single statement. How is a customer supposed to know what would be the pending balance. I don't want any kind of delay...
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