Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 674

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pinky arya
from Nagram, Uttar Pradesh
Report
Copy

not received experience letter even after 3 month

I am an ex employee of icici bank. My employee code was 321460. I resigned and completed my services at icici on 31st march 2017. Still now i havent received any experience or releiving letter from icici bank. Its been four months and i havent received anything from them. I am attaching my email follw ups with them. Its been very traumatising because i am unable to aplly else where because of this unavailabilty of experience letter.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HindwiSwarajya
from Deulgaon Raja, Maharashtra
Report
Copy

car loan application

Address:Pune, Maharashtra, 41101
Website:www.icicibank.com

I have applied for car loan and they have disbursed the amount without sending me any reference regarding my loan account so showroom can't proceed for rto process.

I requested for any reference then they just gave me cheque number. It's really nonsense how can i claim only by cheque number as that payment is made for my loan without having any link to my loan account. Wihout any hypthecation who will be liable?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dharma patel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

statement requested

Address:New Delhi, Delhi, 342726

Dear, sir i "dharma prakash mandal" need my account statement due to pay direct card it is impossible to take from bank. So kindly requested you that please provide me on my email id -
([protected]@gmail.com) my cell phone no - is [protected] it is register on my card and my card no is - [protected] sir please as soon as possible provide me my 8 month statement....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajujulee1
from Gurgaon, Haryana
Report
Copy

cheating on issuing new credit card

Address:New Delhi, Delhi, 110059

My name is raju masih. 1 months back i applied for credit card through icici bank website. After that i got a call from icici and verified all the details (Name, address, company, salary.. Etc). During that call i informed her that i already 1 time apply for credit card
From icici. Bank but i didn't receive and aslo i ask about my submission docs but they couldn't answer about my docs..

After that i asked her to now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhakar05
from Noida, Uttar Pradesh
Report
Copy

wrong credit card statement 4 month, put all emi amount in one month

Address:Gautam Buddh Nagar, Uttar Pradesh

I was purchased cell phone from a m a z o n s e l l e r (16, 650.00) online with 12 month emi through credit card but due to bad product quality return the product, talk to amazon customer care for returning money, executive assured your amount will be credited in your account. After that one another product purchase form samsung (13000) with 12 month emi through. When credit card bill generate showing negative amount, when am talking about...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ulka Joshi
from Pune, Maharashtra
Report
Copy

credit card - forceful deduction from my account

Address:Pune, Maharashtra

I had never applied for credit card. Also i am not in possession of any credit card from icici. Still forcefully amount has been withdrawn from my icici bank account. I am going to escalate the matter to icici credit card authorities & human rights commission. You are requested to respond me the details regarding this. Since i am not having any card number i am not able to contact on toll free number. You are requested to take serious note...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nethaji Neelakandan
from Hosur, Tamil Nadu
Report
Copy

unauthorized charges to my saving account

Address:635802

Without any notice, money 505.62 has been debited from my account and i didn't get any message from ICICI. Transctionsays that "IN[protected] DP CHGS TILL DEC-16", i never used my demat account till now, ICICI please revert the changes, it is not legal without informing customer taking money away....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hmv.aggarwal
from Agra, Uttar Pradesh
Report
Copy

sub :- regarding loan emi

Address:New Delhi, Delhi, 110005

To, date: 04/08/2017
The icici bank ltd.

Dear sir,
Sub :- regarding disbursement of loan amt. Is not received but emi is due on 05/08/2017 aginst loan a/c. No. Lbdel[protected] & another loan top up loan a/c no. Lbdel[protected]
To whom so ever it may concern that we manish aggarwal s/o mr. V. V. Shasstri, r/o - 5c/77 rohtak road, karol bagh new delhi,
Sir, i want to inform you that i apply for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guttkhushboo
from Noida, Uttar Pradesh
Report
Copy

fraudsters!

Address:122002
Website:www.icici.com

Icici bank — pathetic customer centricity

1 review
Gu guttkhushboo on aug 2, 2017 mark as resolved

This is the umpteenth time i am writing to icici bank. I hold my salary account with the bank since i started my career i. E 2013.
I have explained in detail that after my father's demise last year my financial condition has not been stable. I had to leave my job at infosys pune and had to relocate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v.anand58
from Mumbai, Maharashtra
Report
Copy

fake call, mentioning that calling form icici bank

Address:Mumbai City, Maharashtra, 400080

Hello customer care,

Today i received call, a lady was spoke saying that i am from icici credit and debit card department and this is regarding the "lapsed reward/redeem points"
She told that your 13, 750 points has been lapsed till now and we had an offer to revert them back and the same amount will be transferred to your account. So i thought that this would be a fake call lets be alert,
She asked my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit1206
from New Delhi, Delhi
Report
Copy

my amount has been deducted from atm machine

Address:New Delhi, Delhi, 110007

Hi,

I have visited hdfc bank atm card for cash withdraw which is located in chatterpur (Near by apex hospital). I have enter inr 1000 but, i din't received the amount due to machine error. So can please help me to get my amount back. Below are the detail on account & time of visit.

Bank account number :[protected]

Debit card number : [protected]

State : delhi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hirani lalji
from Junagadh, Gujarat
Report
Copy

paytm refund not show my account

Address:Kutch, Gujarat, 370465

We are sorry to hear that you still haven't received the refund for your order #[protected]. The refund has already been successfully processed by us and post that, we have limited visibility into the bank's payment settlement process.

Below are the break-up of your refund details:
Total amount paid: inr 3539
Dc refund: inr 3539

We request you to lodge a complaint with the bank by calling their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananth K
from Bengaluru, Karnataka
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

relieving order and experience certificate

Address:Tirunelveli, Tamil Nadu
Website:Icici alumni site

Dear team,

I am ananth. K. I am a ex employee of icici bank in the year of 2015 to 2017. My employee id 314521. I want my relieving letter and experience certificate
I am not able to generate password on icici alumni site and i am not able to get customer care service also if you have doubt kindly confirm the branch
6140 - vadakkankulam

Kindly send it to my e mail id
[protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
M
malathiram
from Bengaluru, Karnataka
Report
Copy

fraudulent transaction on debit card

Address:560037

I lost my wallet while i was abroad in russia on 05 july 2017. Neccesary procedures were followed of reporting loss etc. My sr[protected] refers.
We had informed the call centre well in time but inspite of that, my debit card kept getting swiped for a total of rs 1.15 lakhs.
Complaints were made to head consumer service, head branch banking etc, but the bank is unwilling to consider the time that the call was made to the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nav31cha
from Delhi, Delhi
Report
Copy

icici bank : money not received but deduct the balance

Address:560034

I navneet chandra having an a/c in the icici mindspace, hyderabad. A/c number[protected] when i tried to withdraw rs.4, 000
From my a/c[protected] on 22th juy at 14:04 pm from the bank of baroda atm st. Johns medical college campus, koramangala,
Bengaluru at the time atm machine switched off so that i could not recieved any money and receipt but i got message regarding the
Deduction of money from my a/c. I was waited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400070

I Sunita singh have saving account jointly with my son Raunak singh at ICICI BANK nariman point branch Mumbai and my account number is[protected].

On 25th of april 2017 I was doing my hoilday booking from booking.com online and while booking I was asked for my debit card number which I provided.After giving the card number I was told few other terms and conditions which I realised is unfair and thought that it may be fraud.Immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruchi S
from New Delhi, Delhi
Report
Copy

complaint against loan services

Address:560067

Hi,
I am writing this as I am not very satisfied with the service which ICICI loan department gave. 4 August is my due date for the registration of my property. It's been more than 15days I have applied for loan. Almost every day the loan department need a document. They don't have a certain list of documents which is required for the loan. When ever we asked the status they required one document. We have paid the processing fees...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manotosh Das
from Pune, Maharashtra
Report
Copy

neft wrong transaction refund

Address:411018

I am manothosh das. Account number[protected]

I have made a neft transaction on 31 july 2017 to the wrong account number. Now, the transaction is displaying successful and neither customer care of icici bank and neither bank manager of chakan rajguru nagar pune is supported to solve my issue.

They all blaming me for not telling within two days, which i have tried by calling to customer care, but not able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapanpatel
from Coimbatore, Tamil Nadu
Report
Copy

poor services

Address:Valsad, Gujarat, 396191

I have to transfer my money to my foreign bank account and to my university bank account but they take more then 1 week and reject that and they even don't inform us and when we call they they don't give wright answer. So I am sorry to say that but your services is very very poor and you are fail to give best services to NRI people .
So I just hope you will solve my issue and and I also like to add some points about the Icici bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am writing this complaint to express my dissatisfaction about the service and commitment that has been provided by icici. I have raised the request for closing the dormant account[protected] in icici in the below-mentioned branch and to refund the amount rs 2000 that got retained in the account. I have raised this request on december in the below mentioned icici branch and i raised the second complaint through online with service reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy