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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 674

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D
Divaker Singhnnn
from Rajkot, Gujarat
Aug 29, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Balance detect from my icici account and i did not make any transaction on 28 th august and specially this kind of. I was wondering how to make this type of transaction without any acknowledge of customer. Please give me some information regarding this info.

Transaction detail is following

Date 28 aug 2017
Iin/i-debit/institute/ [protected]

Amount is 603

I wan to know what is this?
ICICI Bank customer support has been notified about the posted complaint.
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    J
    Jinal Thakkar
    Aug 29, 2017
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    Address: Sabarkantha, Gujarat, 383430

    I made transaction of 28, 250 rs. On 5th of august in trivago tour packages, amount was deducted from my account but trivago didn't receive that amount on the same day i call to customer care they told me to wait for seven days for refund. I waited for seven days though i didn't get my money back i again called in customer help desk they told me to register complaint and wait for 8 business days after completed of 8 working days i didn't rcv my refund of 28250 and this amount is not small for me i want to deposit my money in fd but icici not giving solution of my refunf i asked merchant they have checked and told that amount was not deposited in their account i have made two trancaction the second one was cleared but fopr the first one i didn't get resoulution.
    Kindly look into this matter i want may refund as soon as possible cause its already passed 25 days around and its too long period for resolution
    ICICI Bank customer support has been notified about the posted complaint.
    Aug 29, 2017
    Updated by Jinal Thakkar
    I made transaction of 28, 250 rs. on 5th of August in trivago tour packages, amount was deducted from my account but trivago didn't receive that amount on the same day I call to customer care they told me to wait for seven days for refund. I waited for seven days though I didn't get my money back I again called in customer help desk they told me to register complaint and wait for 8 business days after completed of 8 working days I didn't rcv my refund of 28250 and this amount is not small for me I want to deposit my money in FD but ICICI not giving solution of my refunf I asked merchant they have checked and told that amount was not deposited in their account I have made two trancaction the second one was cleared but fopr the first one I didn't get resoulution.
    Kindly look into this matter I want may refund as soon as possible cause its already passed 25 days around and its too long period for resolution
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      V
      venkateshkbvc
      from Hyderabad, Telangana
      Aug 29, 2017
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      Address: Bangalore, Karnataka, 560037

      Hi,

      I am having bank account in icici marathahalli branch from last 3 years and my account no. Is[protected]
      My contact number is : +91-[protected]

      I was just checking my bank statement and got the shock because my account has been debited by mab charges s tax rs.553

      I don't have any mail informing about this mab charges. I have no information from icici. No call, no mail and no msg. Now that i
      Understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.

      Thanks & regards
      Venkatesh p
      ICICI Bank customer support has been notified about the posted complaint.
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here
      Aug 30, 2017
      Updated by venkateshkbvc
      It's a Fake website don't post any complaint here

      ICICI Bank — amount debited from debit card

      My self indresh mishra. sir today i made payment for my vodafone bill i made payment through my card suddenly my amount is debited and no bill receipt genrated. i contacted with vodafone but they said they didnt recived any amount .so please refund my money asap.

      indresh mishra
      acc no :- [protected]
      mobile no :- [protected]
      venkateshkbvc's [Complaint's author] reply, Aug 30, 2017
      It's a Fake website don't post any complaint here
      venkateshkbvc's [Complaint's author] reply, Aug 30, 2017
      It's a Fake website don't post any complaint here
      venkateshkbvc's [Complaint's author] reply, Aug 30, 2017
      It's a Fake website don't post any complaint here
      ICICI Bank Customer Care's response, Aug 31, 2017
      Verified Support
      Dear Indresh,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        V
        vikkhi
        from Coimbatore, Tamil Nadu
        Aug 29, 2017
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        Two wheeler - mahindra gusto 110
        Vehicle no - tn 54 p 1923
        Customer name - a. Vigneshwaran s/o s. P. Anbalagan
        482, samynagar, thathampatti,
        Salem-636014...
        Tamilnadu..
        Contact no - [protected]
        Dear sir,
        Before four months iam getting scooter type vehicle in mahindra two wheelers i placed the vehicle loan in icici bank..
        At that time i stricly said sir my salary date is every month of 7th they said ok sir we done it for the date of 10th. Iam also said ok it's fine
        After a 20 days of time i getting a letter from your bank on that letter the due date is every month of 1st...
        I will call the your officials and asking what is this? The date is changed, they said first two installment you should pay sir definetly we can change your date...
        Till now there is no response in this problem
        I can fix a date for my conviniency only, not for your conviency...
        Please change the due date

        Thank you
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          Premdayal Patel
          from Surat, Gujarat
          Aug 29, 2017
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          Maine aap ki bank se 🚜 tractor loan liya hay jiski emi. 6month ki hay aur pichhale 2year se mera koi bhi deo nahi tame se pahle bhar diya hay firbhi mere ko pichhale 5 month se call aana chalu hay may har bar kaheta hu ki may time pat per paisa bharta hu tobhi mere ko distap karte ho to bolte hay ham dubara call nahi karenge aur call vapis karte hay mere ko letter bhi bheja jisme dio. Bataya hay aur an to roj call aarhe hay may paresan hogaya hu maine kyu aap se loan liya may to kisan hu pahle se paresan hu aur upper se aap ka pressor
          Subahi mere ko call aaya aur mera blood pressure badh gaya sayad atek ho
          May tang aaker f i r karne ja rahahu...
          ICICI Bank customer support has been notified about the posted complaint.
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            W
            Wange Akshay
            from Mumbai, Maharashtra
            Aug 28, 2017
            Resolved
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            Resolved

            I closed my irish goal 5 days back and still money not deposited to my savings account.
            I closed goal using imobile app and it was successful at my end.
            Now whenever i logged in internet banking, it says no pending goals and money has deposited to my account.
            This is serious issue.
            Seems that bank has enough customer base now and don't want to keep old customers satisfied.
            This really sucks.
            Sep 29, 2017
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 29, 2017
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4eu82) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Hi,
            While doing my transaction i got user id disabled message.It's a medical emergency..Please help me soon.
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              M
              Mangesh Dhuke
              from Morjim, Goa
              Aug 28, 2017
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              My name is dhuke mangesh popat. I had done transaction from upi ([protected]@icici) to recharge of rs.399 on my number on 28 august 2017. The transaction was successfull but recharge is not yet done on my number jio no - [protected]. I contacted to jio company but they said payment is done to indiaideas so i need to cantact you people. Please tell me why this happened and return my money as soon as possible. Upi refrence[protected]. This is very embarrasing. Refund by using payment address [protected]@mahb

              Thanks and regards,
              Dhuke mangesh
              I made a payment of Rs 300 for my Tata Sky on 25/09/2017 through BHIM app, though the payment is approved but it's not reflecting on my Tata Sky account.I was asked to call my bank, when I called the given no, they also couldn't help. Here is the transaction id[protected].Also find attached the transaction screen shot.Please do the needful ASAP.
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                A
                arunramin21
                from Bengaluru, Karnataka
                Aug 28, 2017
                Resolved
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                Resolved

                Address: Madurai, Tamil Nadu, 625010

                Hi,
                I have closed my icici credit card with settlement on 19 aug 2010. Till now i didnt get my noc. Its been years that i have been waiting for the same, but more than 7 years passed and i didnt receive the noc also. Also kindly update my status as closed in cibil and also let me know so that i can go for a credit card in icici bank since i have a good cibil score of 750+.
                Sep 22, 2017
                Complaint marked as Resolved 
                Received the NOC
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 29, 2017
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Hello sir I had transfer 25000/- by mistake another's persons.plzz block his account till my money will come back.
                His account name& number is
                Harish parihar
                Saving account
                A/c no[protected]
                Ifsc - 0000064
                Ahmedabad
                I request to you kindly stop the payment (2nd & 3rd instalments) to CPP without my knowledge . My credit card no.[protected].

                D SUBRAYA GOWDA.
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                  P
                  Prasanna Ilango
                  from Coimbatore, Tamil Nadu
                  Aug 28, 2017
                  Resolved
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                  Resolved

                  Hello,
                  I am prasanna. I've been using icici credit card for more than 6 months and i pay the bill within the given due date. Since i was out of station for past two months i can't able to track the bill details that lead me to cross the bill due date. Now i can see that there was amount which has been charged for late payment. Kindly reverse the over limit fee and late payment fee. Once it is reversed i'll pay the entire amount of credit card. Expecting a call from senior level management in order to discuss in detail. Thank you in advance.

                  Name: prasanna
                  Mob:no: [protected]
                  Sep 29, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2017
                  ICICI Bank Customer Care's response
                  Dear Prasanna,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Bangalore Mysore Road Satellite town Bus stop is always shut down and when asked about the openings the security person says that this AtM is always shut and no management takes care about this.
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                    S
                    Shailendra Naidu
                    from New Delhi, Delhi
                    Aug 28, 2017
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                    Address: Gurgaon, Haryana

                    Ms mini

                    Subject :- application no - [protected] / [protected] / [protected].

                    This reference to the mail below for which i have not received any response. I would like to bring to your notice that the sanction letter (After due delegence) for loan which was given to me by your bank states that
                    You will be giving me :-

                    1) facility amount sanctioned individual home loan-arhl rs 55, 00, 000/-
                    2) facility amount sanctioned on top up loan rs 65, 00, 000/-
                    3) facility amount sanctioned lap rs 35, 00, 000/-

                    On your assurance and sanction amount as above i had agreed to move my loan from sbi to your bank.

                    Against the above you'll have made payment of rs 54, 16, 852 /- and rs 53, 16, 842 /-. This is what exactly sbi had given the foreclosure letter for, but latter on they said that there
                    Was some calculation error and we need to pay another rs 829495 /-, rs 1, 33, 568 and rs 14303 /- total amount payable to sbi is rs 1.17 cr against the sanctioned amount of
                    Rs 1.20 cr.

                    On making the above payment only sbi would be handing us the property documents. My request is pls release the balance said amount for us to take the property papers from sbi
                    And also pls confirm on receiving the property paper how much time would be needed by your-goodself to release the lap amount.

                    I had been chasing you on phone for the last one month but i am not getting any response from your-end nor you are picking my phone.in this context i am left helpless and i will not be
                    Responsible for any delayed emis or any penalty of any nature. I am also marking this mail to the greivence cell of iciciand cibil.

                    We do not want to spoil our sibil because of your casual approach.

                    I once again state that all the delays at your end will be your responsibility and not mine and all the penealties need to be borne by the bank and not us.

                    Hoping to get a faster response from your end.

                    Kind regards
                    Shailendra naidu

                    — forwarded message —
                    From: shailendra naidu
                    Date: sat, aug 19, 2017 at 12:04 pm
                    Subject: loan of rishi naidu
                    To: mini. [protected]@icicibank.com

                    Dear ms mini

                    I have been following up on the subject loan for quiet some time. You'll had given me a sanction letter on the basis of which i transferred my account from state bank of india to your bank.

                    You have made the initial payment. But one sureksha payment is still to be paid. Pls dispersed the amount for making the payment of sureksha from the total amount sanction. I am not looking for any extra amount than the sanction amount.

                    I have been calling your for the last one month but i am not getting any proper response from your end also.

                    Now i will not be responsible for any payment or delayed payment from my end.

                    I am only requesting you to get the amount dispersed what you have sanctioned.

                    Regards
                    Shailendra naidu
                    ICICI Bank customer support has been notified about the posted complaint.

                    ICICI Bank — debited amount from debit card

                    My self indresh mishra. sir today i made payment for my vodafone bill i made payment through my card suddenly my amount is debited and no bill receipt genrated. i contacted with vodafone but they said they didnt recived any amount .so please refund my money asap.

                    indresh mishra
                    acc no :- [protected]
                    mobile no :- [protected]
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                      A
                      A.Avinash Kumar
                      from Visakhapatnam, Andhra Pradesh
                      Aug 27, 2017
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                      I have booked my train ticket in irctc and ot got failed and transaction status shows amount is refunded but still i did not get the refunded amount
                      Transacation id [protected]
                      Transaction date is 18 aug 2017
                      This is not the first time i am facing this issue.. This is the third time everytime i have to raise a complaint in consumercomplaints is this wat we need to do each and every time
                      ICICI Bank customer support has been notified about the posted complaint.
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                        C
                        from Kolkata, West Bengal
                        Aug 27, 2017
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                        Address: Purulia, West Bengal, 723127

                        To recpected
                        Sir / madeam pl sulotion two wheller loan pl any qure call my [protected] / [protected] pl sir diteals call

                        Two wheller loan
                        Account summary account number ltpru[protected] date opened[protected] date closed - ownership individual value of collateral - type of collateral - date reported[protected] loan type credit card account status active rate of interest - current balance 11, 992 repayment tenure last payment date[protected] emi - total write-off amt - principal write-off - settlement amt -
                        Sir / madeam pl sholp my acuont
                        ICICI Bank customer support has been notified about the posted complaint.
                        Two wheeler No MH31BV 9746,
                        I visited ICICI bank Nagpur branch for NOC against Hypo., on dt 14 and 16Aug 2017, but they couldnt trace vehicle number, hence said letter cannot recd.
                        Please guide to receive NOC against hypo of vehicle

                        My contact no [protected]
                        [protected]@rediffmail.com
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                          S
                          suresh chandra80
                          from Sambalpur, Odisha
                          Aug 26, 2017
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                          Address: New Delhi, Delhi, 110059
                          Website: consumer complain

                          I had purchased my two wheeler motorcycle (Dl3sam8393) in 2005. I had taken vehicle loan from icici bank new delhi. I have cleared all the emis.in 2006 but i could not remove hypothecation from registration certificate of the above vehicle due to lost of paper received from icici bank still i am using my bike but rc with hp. So request you to please issue me loan clearance & amp; noc letter at earliest. Name : suresh chandra pandey mobile : [protected], email : [protected]@gmail.com
                          ICICI Bank customer support has been notified about the posted complaint.
                          Hi shehroz khan this side ..Someone calling me from icici bank for payment he is har se me again n hain through call on my no no is [protected].. I will pay when I will be in situation it may be by next month
                          I had purchased two wheeler motorcycle Hiro honda model-Passion plus(WB-20Q-5799)in 2007 for my son.i have cleared all EMIs.But i could not get loan clearance & NOC from ICICI Bank.I have no loan account Details.Now I need NOC for sell Bike.Kindly send loan clearance & NOC letter as soon as possible.Name-Minati Roy Email :
                          [protected]@gmail.com. I have shifted below mentioned Address

                          Kindly urgent send my NOC below Address

                          Jote Shibrampur Baishali Garden
                          P. O-Jote Shibrampur P. S-Maheshtala
                          Kolkata-700141
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                            K
                            kjmammen
                            from Nawanshahr, Punjab
                            Aug 26, 2017
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                            Address: 141008

                            Dear mrs chanda kochhar:
                            Credit card numbers: xxxx4007 & xxxx3015.
                            In view of the recent trouble in haryana and punjab, the sms and internet facility on mobile phones have been barred for the next few days. I am unable to receive any otp on my registered mobile phone since the sms [incoming and outgoing] facility is not available as per instructions of the government for security reasons. Few years ago, otps used to come on the registered email id also. Presently, since the otps are not coming, i am being subjected to a lot of harassment and inconvenience. I am unable to do any online transactions. Please intervene and do the needful immediately.
                            Best regards.
                            Kim jacob mammen,
                            Professor & head, department o[censored]rology,
                            Christian medical college & hospital, ludhiana-141008, punjab.
                            Mobile: [protected].
                            Email: [protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
                            Please refund my money which is deducted by icici bank indore vijaynagar branch my ac.no. is[protected] on date 12.08.2016 please help me
                            main problem is the money is 5000 rs.solve it .
                            if any query my contact no is[protected]
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                              A
                              Anuj12458
                              from Noida, Uttar Pradesh
                              Aug 26, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110085

                              I am anuj arora. I was misguided by mr. Amit while opening a current account under the name of 3d arch. It happened at your branch (Good earth city centre, shop no-75-79, sector - 50, malibu towne, gurgaon-122011. He told me that if i would deposit rs. 25, 000/- for the first time, i would get a zero balance lifetime current account & because of this i never checked anything in this account. I had to relocate from gurgaon to new delhi but later after 15-18
                              Months when i deposited rs. 15, 000/- in this account, the entire amount got deducted. If i had known it was not a zero balance account, i would not have opened this account or may have tried to maintain the account.

                              Now the customer care service is totally against the customer. The person who opened my account, he put any e-mail which was not mine and i didn't know, when i asked for supervisor i never got a chance to speak for the first 45 minutes, later when i got a supervisor with the name of zameel... He was non cooperative & was very eager to disconnect the line. He provoked me to get hyper and later he used abusive language also. I just trusted on mr. Amit verbally when he opened my current account. Moreover, do icici bank warn the consumer that you need to trust only written communication and not verbal by your employees. Further, there would be more deductions of rs. 10, 000/-.

                              I request you to give my hard earned money back and stop these fraudulent activities.

                              I may use further channels to resolve the problem if you don't help me. I have few options to do which are as follows :

                              1. Banking ombudsman letter to rbi
                              2. Legal proceedings
                              3. Spreading news on social media
                              4. Articles about cheating and fraud by icici bank.

                              Please help me, this money was not from any robbery, it was my hard earned money and i am facing financial crisis right now. I have to take care of my family & i am a single person who earns in my family.

                              Name : anuj arora
                              Mobile : [protected]
                              E-mail : [protected]@gmail.com
                              Sep 27, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 27, 2017
                              ICICI Bank Customer Care's response
                              Dear Anuj Arora,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              My ATM Card Is blocked ..my card no is [protected]

                              pls unblock my card
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                                B
                                Badal Anand
                                from Agra, Uttar Pradesh
                                Aug 25, 2017
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                                Address: 282001

                                Hello icici,
                                I sent 3k to my elder sister her name is chhaya and she is banking with sbi.
                                She didn't receive the funds yet.
                                3k has been deducted from my account and i have attached a picture of transaction it says transaction has been successfully done. Kindly release the funds into her account very shortly.
                                Thank you and have a wonderful day
                                ICICI Bank customer support has been notified about the posted complaint.
                                Aug 25, 2017
                                Updated by Badal Anand
                                Kindly release the funds

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                                  D
                                  Dhruv Sarkar
                                  from Gurgaon, Haryana
                                  Aug 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110029

                                  Wednesday i had visited safdarjung branch, south delhi branch for changing address details with proper document from govt. Of india (Nirman bhawan), but after submitted they said house was in my wife name so they cant change. They said all these things on next day when i visited safdarjung branch again. They also said that u have to proof that u r staying with your wife only. U have to provide proof that the lady name in document is your real wife. (How redeculous should i have to proof them that i am staying with my wife). Even that also i consider and provided proper document.
                                  But its already 4days that my address is still not changed.
                                  Sep 25, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 25, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Dhruv Sarkar,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4enf0) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    from Bengaluru, Karnataka
                                    Aug 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560075
                                    Website: [email protected]

                                    On 23rd august '17, you debited rs.1525-35 for passport fee payment, but i got message from the passport office site (Sbi) payment failed, but i got the message from you that the amount is debited.
                                    Again i made the payment thru your card, and this time it was successful, and you again debited 1525-35.
                                    Please refund one amount and credit it in to my credit card account.
                                    Immediately i tried to contact you thru different numbers, but nobody is coming on line to hear the complaint.
                                    Please do the needful immediately...
                                    Sep 25, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Aug 25, 2017
                                    Updated by [email protected]
                                    please do the needful immediately.
                                    Verified Support
                                    Aug 25, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Customer, (mj.[protected]@outlook.com)

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4enap) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      V
                                      Vineet Kumar Bhatt
                                      from Delhi, Delhi
                                      Aug 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Damoh, Madhya Pradesh

                                      Hi, i have done imps of 10000 on 25 august. Imps reference no[protected]. Amount has been debited from my account but not credited to beneficiary kalpana bhatt sbi account. Icici bank customer care person saying amount has been credited to beneficiary account. But actually its stll not credited. They are not responding. Please resolve the problem.

                                      Regards
                                      Vineet bhatt
                                      [protected]
                                      Aug 25, 2017
                                      Complaint marked as Resolved 
                                      By icici bank customer care done
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 25, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Vineet Bhatt,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        B
                                        Bhupendra Singh Bhati
                                        from Pune, Maharashtra
                                        Aug 25, 2017
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                                        Address: Indore, Madhya Pradesh, 452012

                                        . Dear sir, my account no[protected] icici bank vaishali nagar branch –indore. My account debit without information for debit card charges, so that my home loan emi is bounce for that. So please what i do, hence please suggest me what i do, i am a list of defaulter. Why you debit my account without information……so please what i do, hence please suggest me what i do, i am a list of defaulter. Why you debit my account without information
                                        ICICI Bank customer support has been notified about the posted complaint.
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