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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 72

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S
Shvveta@Nov
Aug 18, 2023
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Hi,

I opted for ICICI Bank to open my Salary account when i started my career in 2015, at that time agents from ICICI Bank visited the office and took the application to open the account from us, during this time i gave my photo and ADHAAR to the agent just like everyone else.

Now these guys misused that information I provided for my savings account and opened a demat a/c using the same information. The person whoever has opened the a/c has updated my incorrect email ID hence no email intimation was received neither did i receive any msgs for money being deducted to maintain that account. Who know they did that on purpose so that i never get to know about the demat account?

I never gave consent to open the demat account.

I got surprised when I saw my statement recently and checked the amount was deducted twice towards demat. don't since when these guys were deducting this amount.

I need that money refunded back ASAP.

I wonder if we can trust the bank people/Agents who come and take our sign in the name of loan, account opening etc and then use it somewhere else as well.
ICICI Bank customer support has been notified about the posted complaint.
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    Jinal Purohit
    Aug 17, 2023
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    Address: Ahmedabad

    On 16th aug 23 bank have deducted 590 rs
    for what purpose the amount has been deducted i have no idea .
    please resolve this asap
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Jinal Purohit, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a10bdz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Tejaswi31
      from Hyderabad, Telangana
      Aug 15, 2023
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      I am Tejaswi Pallerla writing on behalf of my father Rajendra Prasad P

      Mr. P Rajender Prasad is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

      It Maturity date / Redemption date as mentioned is 29.06.2023.

      There is no trackability of this bond.
      How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
      ICICI Bank customer support has been notified about the posted complaint.
      Any update on my complaint? Waiting for the response.
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        from Chennai, Tamil Nadu
        Aug 13, 2023
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        Address: chennai

        Why icici bank putting exra charges in ECSRTNCHGS.please explain this charges.why did you dothis to us becasuse we are all poor. Today while I am eating in the hotel my Amount.you have to answer this
        Aug 13, 2023
        Complaint marked as Resolved 
        why ICICI BANK putt in ECSRTNCHGS..Today while I am eating in the hotel. I pay the bill after eating, the bill is not paid.Then I check balance in my bank account my account has zero balance Why did you do this to us because we are all poor? You have to answer this
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          Paleti Rama Prasad
          from Hyderabad, Telangana
          Aug 12, 2023
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          Address: Rajampet

          I have a Demat account, It is Inactive now and recently I verified the transactions.

          Multiple time charges have been posted.
          DMC/INXXXXXXX DP CHGS TILL MAY-23.

          When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.
          ICICI Bank customer support has been notified about the posted complaint.
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            M
            Aug 11, 2023
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            Address: Aligadh Viramgam ahemdabad Gujarat

            I am Mohammad Karimi

            My father has a bajaj scooter bond that was redeem on 21/05/2023 so I want to get information how to redeem that bond.

            Please get me email or address for sending the bond.
            ICICI Bank customer support has been notified about the posted complaint.
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              K
              KashyapdeepMehta
              from Ahmedabad, Gujarat
              Aug 10, 2023
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              Within 17 days about 34000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
              From the date of 24th July to 10th August without any notification. I am very frustrated with this unauthorised behavior. Kindly give me proper answer and solutions otherwise I will commit suicide
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zvy1) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Subodh2480
                Aug 8, 2023
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                In the name of enach you have deducted this month only 3k on 31st and today some 1700. This is disgusting. We are struggling to keep pace in wfh situation. And you are deducting money without information. Same on your rediculous service.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Subodh2480, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0zq8w) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pravendra sharma
                  Aug 8, 2023
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                  Address: ICICI Bank TOWERS,bandra-kurla complex , Mumbai, Maharashtra, india-400051

                  I am HARSH SHARMA writing on behalf of my father Mr Praveen Kumar Sharma.

                  Mr Praveen Kumar Sharma is the bond holder (bond holder no . 0015-497] of ICICI BAJAJ scooter bond allotted on 29.01.1999.

                  It maturity date/redemption date as mentioned is 29.06.2023.

                  There is no trackability of this bond. How do we redeem it?where you we approach for redemption? Updates on the schemes?

                  My phone no . Is [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Pravendra sharma
                    Aug 8, 2023
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                    Address: ICICI Bank TOWERS, Bandra-Kurla Complex, Mumbai, Maharashtra,India-400051
                    Website: www.icicibank.com

                    I am HARSH SHARMA writing on behalf of my father Mr. PRAVEEN KUMAR SHARMA.

                    MR. PRAVEEN KUMAR SHARMA is the bond holder [bondholder no. 0015-947] of ICICI BAJAJ SCOOTER BOND alloted on 29.01.1999.

                    It maturity date/redemption date as mentioned is 29.06.2023.

                    There is no trackability of this bond. How do we redeem it? Where you we approach for redemption ? updates on the schemes ?
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Sakshi Kasav
                      Aug 8, 2023
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                      I just want to know that how i can get duplicate bond certificate as my bond certificate has been lost i hate scooter no. Engine no. Nd all other imp documnts regardng dat scooter was bought on[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        Dhruv gupta 1506
                        Aug 8, 2023
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                        I am Dhruv writing on behalf of my father
                        My grandfather purchased icici bajaj scooter bond series II and now the bonds have been redeemed and we have also received the cheque of the redemption amount but my grandfather died in 2016 and because the cheque is on his name we are not able to claim the money please tell us how de we proceed so that we can receive our money.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          H
                          hemalathanagharajan
                          from Bengaluru, Karnataka
                          Aug 7, 2023
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                          Address: Bangalore

                          Dear Sir/Madam,
                          I am Hemalatha Nagharajan, My mobile Number [protected].
                          My Credit card number is - [protected]

                          Transaction ID / Reference Number :[protected].

                          I received this transaction number from ICICI credit card team because the transaction statement is not visible in the credit card statement as the amount is not yet settled to the merchandise account.

                          Transaction Date and Time :[protected]. 03.34 PM

                          We discovered the Facebook advertisement on 6th August 2023 from an Amazon sale of Samsung earbuds for 99 rupees. As a result, we chose the "buy now" option on that link. In order to submit the name, phone number, address, and credit card information, we had to go to amazegrabsale.com. The next page asked for an OTP for 99 rupees, and we typed it in. However, it said that the OTP entered was invalid and asked us to enter another OTP. However, the amount of 20720.52 had already been deducted from my credit card with that otp and another OTP was received for 20405.48 rupees, but there is not enough money on the card, so we are unable to proceed. so, the sum of the subsequent transaction has not been taken away. By clicking the link to Amazon's 99-rupee offer on Samsung headphones, we accidentally lost Rs 20720.52. And it is not showing in the credit card statement, hence I took the transaction number from ICICI bank. When we realised we had lost a sizable sum of money, I called the customer service line for ICICI Bank to dispute the amount and freeze my credit card. They took my complaint, blocked my credit card, and instructed me to file a complaint about cybercrime at either helpline 1930 or cybercrime.gov.
                          To retrieve the sum of 20720.52 rupees, I am therefore filing this complaint. Please find the attached screenshots and help me to obtain that amount which is not yet settled to the merchant account. I spoke to customer care executive for getting transaction id and enquired for not seeing the transaction in the credit card statement, and came to know that the amount is not yet settled to merchant account so not visible in the statement. So please stop the payment of this 20720.52 to merchant and do the investigation and help me to dispute that amount. I requested to stop this payment but i heard that the amount will be settled to merchant and investigation will be done after payment even for a fraudulent transaction. So please do the needful

                          Dispute case request number is - SR[protected]

                          Please find attached Facebook ID and Facebook URL lINK
                          https://www.facebook.com/profile.php?id=[protected]

                          Thanks,
                          Hemalatha Nagharajan.
                          [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            N
                            N. Benu kumar Choudhury
                            Aug 7, 2023
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                            Last around 3 years keep on deductions happening in my icici saving account.

                            Doing un necessarily and repeatedly deductions keep going on.
                            Even recently maintained flat emi.
                            That is also deduct from my account and again showing negative amount

                            I can bear this.

                            Somebody has to help me.

                            I have all statements.

                            Neet to file case on issue on high priority.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              ubarbde
                              Aug 7, 2023
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                              Address: A1 block,211,SRK solus

                              Im trying to fill the registration form of Amazon ICICI credit card. But Im not receiving the OTP. Please help.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                R
                                rajat paghdar
                                from Borsad, Gujarat
                                Aug 7, 2023
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                                Address: Rajkot

                                We have purchased mobile on 3rd April, 2023 with my ICICI visa credit card ending 8000.

                                Cashback of 2000 rs. Still not received even after 90 days( even after 3 bill cycles)

                                Transaction ID: [protected]

                                Time: 19:21:20

                                After so many times contacting ICICI Team but there is no certain answer or resolution Given. Mails have been sent also but they said to wait 5 working days on 25th July. Now It has been so many days but there is no cashback received.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  J
                                  JustinBabu
                                  Aug 5, 2023
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                                  I don't need expression debit card kindly cancel my order
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zjef) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    _ash_01
                                    from Ernakulam, Kerala
                                    Aug 4, 2023
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                                    In the last 2 days, the bank has charged me 2 times with an amount of 590 each mentioning some ecsrtchg -
                                    590+590 = 1180
                                    I tried to connect with them via call but they didn't answer my cal.
                                    I need to get it reversed and this should not be happened anymore.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear _ash_01, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0zhct) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Tushar Ner
                                      Aug 4, 2023
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                                      Address: Kunal Icon road, Pimple Saudagar

                                      Hello Team,

                                      Below money is cut from my account even though I am not using the ICICI Direct account

                                      Account no:[protected]
                                      Transaction - EBA/NSE M 2023146/[protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        N
                                        NILESH SHANTARAM DEVLEKAR
                                        Aug 3, 2023
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                                        Ref: ICICI BANK LOAN ID NO: lcfahb[protected]

                                        I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came to know.
                                        If I paid the installment of 3/6/2023 on 4/6/23 due to your invalid policy then why can you show late payment in my CIBIL score.
                                        Till date I have 43 out of 44 payments showing on time and bcoz of you one of my payments is showing late in the CIBIL report, due to which my CIBIL score has also dropped from 762 to 699.
                                        Kindly correct the late payment you are showing and make the payment on time and I should also see the effect in the CIBIL report.
                                        If you don't solve my above complaint then I will take strict action against you for ruining my credit, I will also complain to CUSTOMER GRIEVANCE and RBI OMBUDSMAN.
                                        ICICI Bank customer support has been notified about the posted complaint.
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