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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 697

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P
preitysandhu
from Noida, Uttar Pradesh
Jun 19, 2017
Resolved
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Address: Chandigarh, Punjab, 160017
Website: icicibank.com

Dear sir, i have my salary account with icici bank sector 9, chandigarh. I left the job and settled abroad. With this account i also hv a fd account. My salary account had been freezed by bank without any intimation or call. But my linked fd account is active and not freeze. What i can do to un freeze my account from abroad. My brother accidently deposited cash in the freezed account. Now i m also not able to transfer cash to his account. Bank official not listening to my brother. They told him that my peraonal visit is mandatory and i m unable to go india atleast for a year. Pls suggest me what i can do?
Jul 21, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a49z28) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    RaviShankar.mg
    from Chennai, Tamil Nadu
    Jun 26, 2017
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    Address: Chennai, Tamil Nadu
    Website: ICICI Credit Card

    My card is blocked for on line transactions so please help unblock my card My details are as follows:

    My ICICI Bank credit card No -xxxxxxxxxxxx6034.

    can you please help in unblocking the card for online transactions. please note that i haven't requested for blocking the card but it has been done by the bank on its own.

    phone no.-[protected]

    Regards,
    Ravi
    ICICI Bank customer support has been notified about the posted complaint.
    I'm not getting my money though i have submitted all relevant documents. i'm chasing since 10 May but did not get any revert. I have talked 3 times @[protected] and[protected].
    They confirmed me that i would get by 30 May but still i'm waiting.
    Please help to get my money
    I had registered complaint for refund .
    i had applied for coral debit card annual fee 573 but this amount deducted from my account twice so i want to cancel my coral debit card and i want my refund 1146 amt ...i want you to activate my previous normal card 174 annual fee. but there is no response from ur end ...
    Please unblock debit card my mobail n-[protected], card -[protected],
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      B
      brijmg
      from Pune, Maharashtra
      Jun 19, 2017
      Resolved
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      Resolved

      Address: 411017

      I have applied for 4 no bonds of each rs 5000/- total amount rs 20000/- vide application no-1451749 date[protected]. Till now i have not received my bonds certificate.
      Details of application - no - 1451749
      Name - brijmohan gupta s/o kedarnath gupta
      Draft no - 081457 date[protected]
      Akola janta comm coop. Bank ltd.
      Branch - burhanpur (M. P.) 450331.

      Kindly shortout the matter & intimate to me so i can get my bonds redemtion amount.
      At present my address as below -
      Brijmohan gupta,
      D-1006, royal imperio, rahatani road,
      Post-pimpri — pune (M. H.) 411017
      Contract no-[protected].


      In any case if i have encash the same then give the details of cheque no& date
      Due to my recorded address has change in the year 2010 april.
      Thanks
      Jul 20, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Jun 14, 2017
      girishkay's response
      Please let me know the procedure for encashing the Tax Saving Bonds.
      Verified Support
      Jun 19, 2017
      ICICI Bank Customer Care's response
      Dear Customer,

      Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      I have recently found out few captioned bonds in my records. Please let me how I should go about to encash them.
      ICICI Bank Customer Care's response, Jun 20, 2017
      Verified Support
      Dear girishkay,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a49yj2_aaaa) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        brij mohan gupta gupta
        from Pune, Maharashtra
        Jun 19, 2017
        Resolved
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        Address: 411017

        I have applied for 4 no bond per bonds rs 5000/bonds total amount rs 20000 vide application no1451749. But till now i have not received my bonds. Kindly investigate the matter and arrange to give me details of folio.
        I want to know my current value of my investment.
        Name - brajmohan s/o kedar nath gupta
        Applied for — 4 no bonds application no-1451749 date[protected]
        Demand draft no - 081457 dt[protected]. Akola janta comm coop bank ltd br-burhanp ur.
        At present address - brijmohan gupta
        Royal imperio, d-1006, rahatani road -
        Post - pimpri - pune (M. H.) 411017
        Jul 21, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2017
        ICICI Bank Customer Care's response
        Dear Sakaram,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Verified Support
        Jun 20, 2017
        ICICI Bank Customer Care's response
        Dear Mr. Subhanand

        We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Sir at present I am using coral visa platinum ICICI credit card with last four digits ending with 3009 where I received SMS for payment with credit card digits ending with 5002 rs 38, 162.39 pl clarify on most urgent basis. Due dt for payment 11.6.17 regards sakaram Srinivasulu mobile [protected] email sakaram.[protected]@gmail.com

        Non receipt of icici bank tax saving bonds 2005 - Comment #2762890 - Image #0
        Trying since yesterday from both my business account and savings, not receiving any OTP
        ICICI current Acct[protected]
        Savings[protected]
        ph- [protected]
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          V
          Valarmathi Senthil Bapooji
          from Chennai, Tamil Nadu
          Jun 19, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 603202
          Website: icicibank.com

          Account number :[protected]
          Mobile number : [protected]

          I have been using icici salary account for last 7 years. Due to personal reasons, i was not using the icici bank account for last few months. When i started using the bank account again, icici have charged me 699 rupees as mab charges. If they trap to get the money like this, they should have remove my account when they see not money in account or atleast they could inform me prior to do the action. So i wouldn't make any transaction via icici bank. Poor attitude, never expected from such big organization. Shame on you guys.
          +1 photos
          Jul 29, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2017
          ICICI Bank Customer Care's response
          Dear Valarmathi,

          We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          I have salary account in ICICI bank and they blocked my amount of 674 when I got salary . Tried to reach customer care and they said the charge are for demat account although I did not apply for demat account. Request id[protected]
          I have salary account in ICICI bank and they blocked my amount of 674 when I got salary . Tried to reach customer care and they said the charge are for demat account although I did not apply for demat account. Request id[protected]
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            P
            pujashashi
            from Pune, Maharashtra
            Jun 18, 2017
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            Address: Vaishali, Bihar, 844101
            Website: www.iciciprepaid.com

            Sir/maidam,
            My a/c no is [protected], ifsc code bkid0004670
            It is submited that rs 2500 debited from my account on 17 jun 17. The details are as follow:-

            1. Rs. 2500 debited from pos-iciciprepa at 06:04

            Sir, total of rs. 2500 debit message received and screenshot of message attached with this mail.

            Therefore, sir it is requested that solve the problem at the earliest and above amount credit to my account. (Puja kumari)

            Regards,
            +2 photos
            ICICI Bank customer support has been notified about the posted complaint.
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              V
              Vikram Singh Naruka
              from Lucknow, Uttar Pradesh
              Jun 18, 2017
              Resolved
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              Resolved

              Redemption of safety bond

              Address: Jaipur, Rajasthan, 302033
              Website: ICICI

              We have registered for the icici safety bonds august 2000 (Money multiplier) in august 2000 in respect of mr. Vikram singh by his father mr. Bhagwan singh but now the space from where we have done this is now shut off and we don't know the space from where we can claim this our address also has been changed now so if in case any notice or instruction comes regarding the same so we are not aware of that.
              Kindly help us with the responsible...
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              Vikram Singh Naruka
              from Lucknow, Uttar Pradesh
              Jun 18, 2017
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              Address: 302033
              Website: ICICI

              We have registered for the safety bonds in august 2000 but now the space from where we have done this is now shut off and we don't know the space from where we can claim this our address also has been changed now so if in case any notice or instruction comes regarding the same so we are not aware of that.
              Kindly help us with the responsible address of the same in jaipur or kindly change our address for the same.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                ssempty18
                from Mumbai, Maharashtra
                Jun 18, 2017
                Resolved
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                Resolved

                Mental harassment of employee

                Address: Ghaziabad, Uttar Pradesh, 201204
                Website: icici bank ltd

                Dear tk srirang sir,
                I am one of the new employee of icici bank ltd in saharanpur region, i have been mentally torched every day. My branch manager talks with me in a very rude manner and pass some personal comments related to family too, as he is new to this organisation and dnt know the culture of icici bank,
                When i put the matter infront of hr, he didnt supported me at all and he literally talked to me even disrespectful...
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                T
                tyler_gordon
                from Noida, Uttar Pradesh
                Jun 17, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 110067
                Website: icicibank.com

                Hello,

                In the last two weeks, there have been two unauthorised transactions on my icici bank account[protected]. The transaction details are as below:

                2 06/06/2017 bil/[protected]/nchgrs2.50strs0.38 dr. 2, 002.88
                6 26/05/2017 vps_clpr_vin/indigo a_8551_13- dr. 4, 509.00
                (Screenshot attached)

                Kindly look into these and please remit the money back in my account if the transactions have nothing to do with my account.

                Thanks and regards,
                Akshaya kumar
                Jul 5, 2017
                Complaint marked as Resolved 
                Transaction irregularities explained.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 18, 2017
                ICICI Bank Customer Care's response
                Dear Akshaya Kumar,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Jul 04, 2017
                Updated by tyler_gordon
                Hello,

                It has been about 16 days since your response, but I have received no call from any ICICI Bank official.
                Please look into the matter and respond quickly.

                Best wishes,
                Akshaya
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                  G
                  GundaVenu
                  from Bengaluru, Karnataka
                  Jun 17, 2017
                  Resolved
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                  Resolved

                  Address: 560037

                  Dear sir,
                  On 17.06.2017 i had received a call from [protected]/[protected] @5.00 pm to my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked me to input the cvv & otp and connected me on ivr when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. Immediately the sum of 20, 000/- was debited from my cc. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

                  Please request you to help me on this matter to get back the amount.
                  Jul 18, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 17, 2017
                  ICICI Bank Customer Care's response
                  Dear GundaVenu,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jun 17, 2017
                  Updated by GundaVenu
                  Again we are getting this fraud calls from +91-[protected], And they said that they are calling from Consumer Complaints. For this they need 10 RS/- .
                  Please let me know Why you are sharing my entire details to other third party. Kindly request you to cancel the transaction and refund my amount 20, 000/- to my credit card account

                  I am very unsatisfied by the bank due to sharing my information to Third parties Because of this I have faced huge loss of amount. Please revert on Urgent basis
                  Jun 19, 2017
                  Updated by GundaVenu
                  [protected]
                  Jun 19, 2017
                  Updated by GundaVenu
                  [protected] getting fraud calls. What you had taken action on my complaint
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                    G
                    gyoganandam
                    from Delhi, Delhi
                    Jun 17, 2017
                    Resolved
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                    Address: Pondicherry, Puducherry, 605110

                    Respected sir
                    Sub : need necessarly steps to my sr.

                    I have given request on[protected] in local branch. Branch replied me the account is not maintained for last 5 years so that we unable to contact the account holder till now. The transfer amount automatically debited to fine. The complient below please go through it and revert the amount to my account as soon as possible.

                    I made a payment of 5000 rupees through imps transfered on 5th may 2017 from my payzapp app to my husband yoganandam icici a/c[protected]. But due to a technical mistake by myself, the payment didn't receive to my husband a/c. Whereas it had gone to other person account[protected] in somewhere. After few minutes when i enquired about that same we came to know that i has filled last but one digit is incorrect that’s why payment had gone to other person accounts.
                    From that date to till i called so many times to customer care of both initiator (Payzapp) as well as the receiver (Icici) and visited the respective branch but i didn’t get any proper answer from them.
                    At last from icici customer care higher level officers guided me to forward the letter to respective branch about the wrong transaction details and to revert the money to initiator payzapp.
                    Kindly do the necessary steps to revert the amount to my account.
                    Jul 18, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 17, 2017
                    ICICI Bank Customer Care's response
                    Dear gyoganandam,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Nitin Thakral
                      from Noida, Uttar Pradesh
                      Jun 17, 2017
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                      Address: Gurgaon, Haryana, +91

                      Dear sir, madam
                      I am nitin nd i will aplly personal loan in your bank nd approved my personal loan then i will take a complete document for personal loan she coment me your file login in 7 days process but today i will sent a document in 1 month then she will no responce in my phn a they will cut the phn .nd please confiorm me in my personal loan
                      Thanks
                      ICICI Bank customer support has been notified about the posted complaint.
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                        H
                        HydUser9247
                        from Hyderabad, Telangana
                        Jun 16, 2017
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                        Address: 500081
                        Website: Www.iCICI bank.com

                        Dear senior management,

                        This fraud relationship manager sudanshu and his team giving you wrong feedback.

                        Kindly investigate on them and also take action on them for giving wrong feedback to senior management.

                        I never agreed for 12.58 rate of interest.

                        They gave you wrong feedback.

                        I signed on empty document after promising that your icici executives will process at 11 percent rate of interest.

                        Take action on this fraud relationship manager sudanshu.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          MuthulakshmiGovindaraj
                          from Chennai, Tamil Nadu
                          Jun 16, 2017
                          Resolved
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                          Resolved

                          Dear icici bank,

                          I cancelled my ticket in redbus lastweek. The refund amount is 627.90. I called the customer care of redbus. They said they already transferred the amount to account. But the amount is not yet credited to my account.

                          Redbus response:
                          The refund of your ticket initiated on 6th june'17. Please take the bank arn number as [protected] and check with your bank if you have not received the it yet. The refund will reflect under the name of ibibo pvt ltd.

                          So please check the status of this transaction and credit the refund amount to my account as soon as possible.

                          Arn number: [protected]
                          My account number:[protected]

                          Thank you,
                          Muthulakshmi govindaraj.
                          Jul 17, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 16, 2017
                          ICICI Bank Customer Care's response
                          Dear customer,

                          We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear icici bank,

                          I cancelled my ticket in redbus 5/6//2017. The refund amount is 405. I called the customer care of redbus. They said they already transferred the amount to account. But the amount is not yet credited to my account.

                          So please check the status of this transaction and credit the refund amount to my account as soon as possible.

                          bank ref number: 706954
                          My account number:[protected]

                          Thank you,
                          c narayana reddy.


                          Complaint Status
                          [Jun 28, 2017] ICICI Bank customer support has been notified about the posted complaint.
                          ICICI Bank Customer Care's response, Jun 28, 2017
                          Dear customer,

                          We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                          Regards,
                          ICICI Bank Customer Service Team
                          Complaint comments 0 Comments Updated: Jun 28, 2017
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                            H
                            hemant padalikar
                            from Delhi, Delhi
                            Jun 16, 2017
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                            Address: 411057
                            Website: ICICI Bank

                            I am working with infosys. I have salary acct with icici. I am facing issues while recharging my smart card. I called customer care and as advised i visited infosys ph.2 branch. And as advised there, i updated my mobile number through atm machine. I am still facing same issue. I visited the same branch again. One executive told me to visit another counter. I went to another counter which was empty at that time. There mr. Pushkar srivastava rudely and arrogantly asked me who sent you here? What do you want?, i politely said i want to update my mobile number. Then again he literally shouted on me and said "i will not do it, do whatever you want to do". I asked him to lower his voice and to talk politely and respectfully. Still he was shamelessly said go to manager. I went to manager and explain him everything. Manager was like no worries he (Manager) will have a word with pushkar. But i insisted to call pushkar and clear the matter. But manager was not calling him and told me "sir, you go. I will call you later." i asked how? Then he said he will check the service request number and through that he will get my mobile number and then he will call me. This is really hopeless. There are plenty of applications and god knows how he will find my mobile number. This is really ridicules. Instead of solving the issue, manager backs the rude and arrogant behavior. If this issue does not gets solved i will make sure that on the day of salary, i will empty the acct & will always keep 0 balance
                            ICICI Bank customer support has been notified about the posted complaint.
                            Hi
                            My name is vempati Pavan kumar my number [protected].
                            Where i have some salary delayed from my previous employment. So i could not pay two EMI of icici bank. So the executive of icici bank is behaving like a rowdy at my home. Pls call me [protected]
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                              Pras1289
                              from Delhi, Delhi
                              Jun 16, 2017
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                              Address: 560093
                              Website: www.consumercomplaints.in/new_complaint

                              I am in process for a personal loan from last month, i have submitted my all documents andi have got a call on 14/06/2017 that my loan is approved and disbursal will be in nxt 24 to 48 hours.

                              Today is 16/06/2017, and still i didn't get my loan account.
                              I have applied this personal loan in very urgent condition but there is no use of it.

                              I dont why i am getting that much delay after approval of my loan.

                              My aps id is 68010645.

                              Please help me.

                              Regards,
                              Prashant
                              [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                R
                                Rajesh Surase
                                from Mumbai, Maharashtra
                                Jun 16, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411038

                                I had icici card with me and received call stating that i have redeemable reward points, which are going to lapse if not redeemed. The caller had all the details of my card along with my date of birth etc. And they told me to share an otp for verification through mobile (Which is the general pratice followed by banks) and also told me not to share it orally. They made a transaction of 7500 with the same. I got my card blocked and asked for replacement card, which i received in 7 days. Surprisingly, though i have not even activated this new card nor made any transaction or anything at all, i received the call again and this time they had all the new card's details. This really shocked me, and now i think there is something fishy going on inside icici, as i had never used my card but my details are with the third party. This is really shocking, i have multiple credit cards, but this is happening only with icici's cards. Though i do not had any mistake from my side, i got my card cancelled and i will not use any icici service in future. Please have a look into this matter as the seriousness of this matter is severe, because even before using or activating my card, some unknown people have all the details with them.
                                Jul 17, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2017
                                ICICI Bank Customer Care's response
                                Dear Sir(Rajesh Surase),

                                We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  satishchander007
                                  from Gurgaon, Haryana
                                  Jun 16, 2017
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                                  Address: 110077
                                  Website: pockets app

                                  I have done a payment against ca number[protected] for amount 2690 on 08-jun-2017. But i have received an email from bses saying that only 580 rs were received by them. I did a complaint with both icici bank and bses. Now bses is saying that they have received only 580 rs and icici bank is saying that they have done the payment of 2690. No one is helping as i am following up with them from past 1 week. The money is lost or stolen in between.
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                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jun 16, 2017
                                  Updated by satishchander007
                                  I am continuously following up with the bank from past 1 week and no one is helping me. I have not expected it from a bank like ICICI.

                                  I am moving to RBI if it is not resolved within next 4 working days.
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                                    K
                                    Kairvi
                                    from Vadodara, Gujarat
                                    Jun 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: Rajkot, Gujarat, 360004

                                    Dear sir

                                    I am kairvi rashikbhai meghpara my employer id number c77602. Job icicibank bank credit card. Joining data 11/1/2016 nd resigning data 28/2/2017 i have complot my all process pf that days.. I have no any solved my queries.. I have mail to [protected]@iprocess. No any answer to mail nd i call you all number calling but no one call.. I have pf withdrawal pz update my mail id meghpara. [protected]@gmail.com pz update..
                                    My pf number kdmal[protected] pz update process i n my mail id merghpara. [protected]@gmail.com
                                    Thk yu sir
                                    Jul 17, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 16, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Kairvi,

                                    We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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