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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank
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ICICI Bank Phone Numbers

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1800 103 8181
1995
935
1800 228 181
748
454
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+91 22 2653 1414
902
551

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ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 699

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R
Raghavendra Siddhanti
from Delhi, Delhi
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Customer Service Poor

Address:Mumbai City, Maharashtra, 110065
Website:icicidirect.com

ICICI direct. helpdesk is just not responsive, they just dont bother to reply to email complaints. On line chats are useless because untrained, greenhorns man the desk and they dont know a damn thing.

Calling the helpline is a nightmare, after going throough the complicated IVRS system of commands and compliances, you are kept on hold for indefinite period, and then the line is disconnected, you have to go through the process...
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Address:Kolkata, West Bengal, 700107

To
The ICICI BANK

Sub: Threatening by one Anand Nath allegedly an employee
(Recovery Agent) of Collection Department
ICICI Bank situated 31, Chowringhee Road
Hall & Anderson Building Kolkata – 700016.

Sir,

I am Tanmoy Biswas son of Sri Tapan Kumar Biswas residing at
474, Rajdanga Main Road, Kolkata 700107.

Recently, I am receiving several...
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Address:6153

Dear sir/madam

I have been trying to close my dmat account with icici bank since last three weeks.

I have submitted every paper required by the bank to close this account.

Today i have been told that there is an outstanding charge on this account that’s why it can not be closed.

I thought normal practise should be that funds are available in my account.

Deduct your...
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S
soumodip
from Kolkata, West Bengal
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KMC property tax not credited but debited from my savings account

Address:Kolkata, West Bengal, 700012

Dear Sir,

Kindly note that I have made a transaction on 19th May 2017 for a payment of my property TAX to Kolkata Municipal Corporation. Unfortunately the said payment was not credited to the KMC KOLKATA MUNICIPAL CORPORATION but it was debited from my savings account. Kindly note the below details-

Transaction amount- Rs. 2922.22
Transaction remarks- VIN/KMC_BD/[protected]/0
Assessee No:[protected]br...
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A
anand1144
from Bengaluru, Karnataka
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Credit card bill overcharged

Address:560032

Due to calculation mistack last month April I have not pay the total amount of creditcard bill, total bill was 80140/- and I have paid the amount 80010/-.it is 130/- rupees short.due to 130/- icici bank have charged 3700/- extra amount in current may bill.for 130/- thay cannot charged for 3700/-.

ICICI bank is telling we are following the RBI rule, but other bank like HDFC and other bank in this situtation ther are reverting...
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S
Shubhamharitwal
from Panaji, Goa
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Credit card auto debit charges

Address:122002
Website:Icicibank consumercomplaints

Hi,
My name is shubham sharma. Address- U-67/6 1st floor, dlf phase 3, cyber city, gurgaon, haryana. Pin -122002. On 11th may was the due date of my Creditcard and i informed to deactivate to auto debit service. Then your executive told me that i will not be charged for auto debit service and i can deposite the amount on 12th may. Now i chacked that i already have been charged for this service. This is the third time that it happened...
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R
RP Maheswaram
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manger @sainikpuri br demanding higher amount to open a savings account

Address:500094

I have approached the manager of your sainikpuri br to open a savings account with cheque book facility. I am told that i need to initially start my savings account with 10, 000/- (Ten thousand s only). Can u please enlighten me on the guidelines of rbi and oblige. Even to provide a safe deposit locker he is demanding a deposit of 1 lakh and not compromising for a lesser amount. Is it fair to fix a huge amount for locker. Is it mandatory....
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D
devanand devanand
from Chennai, Tamil Nadu
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Redemption procedure of the bond

Address:Mumbai City, Maharashtra
Website:Icici money multiplier bond

Sir,
I am holding a Icici safety bonds-money multiplier bond-0399-MMB-TWO
(Bond holder no.5419-781, certificate no. 10069 and distinctive nos.[protected], issued on 28.4.1999, in the names of D.GIRIJABAI and S. DEVANAND.
Kindly, intimate me the redemption procedure of the above bond and also the details required for payment on redemption. My email I'd is [protected]@gmail.com

Regards,

(S....
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M
mohdjaveed25
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Credit card payment and statement

Address:500076

As-Salaam Alaikum Wa-Rahmatullahi Wa-Barakatuhu. Bismillah Irrahman Nirrahim.

Dear sir

You mean My total amount 4014.43 due

Since I did not get statement from 2 year why should I pay the amount and as per last statement I have negative balance more then 1000 rs

since February 2015 I did not received any statement from icici bank do you think its my fault that I did not received...
+1 photos
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A
Anooj Varghese
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect cash deduction

Address:Pune, Maharashtra, 411027
Website:Amazon

I had purchased a product on amazon for rs.548 and the transaction was completed with the help of the aatm card. However, my account was debited twice the amount of the actual price. Instead of 548, the amount that was deducted was rs.1088 it has not reached amazon and it is stuck with the bank.
Please credit my account with rs. 548 at the earliest. My cash was deducted on the 14th of may.

Account number :[protected]...
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V
Varsha Chanchlani
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service in icici bank kalyan murbad road branch

There is no proper management or customer service inkalyan branch if anyone has sum important wrk in bank
Than he or she has to take a leave from home or office than only thr wrk has to be done bcz everyone has to wait for minimum 3 hrs for thr turn to solve thr queiryn after that also no proper answer we rcvd n the staff thr is mannerless to answer they assume that they r the boss n we the customers r thr maids...
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K
Kanika89
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need help

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

Dear sir/ma'am,

My name is kanika sharma. I want to discuss about my salary account no :[protected] with icici bank.

On the date of 27mar'17, i have recieved a wrong transaction amount of 25000 in my account as i was not aware about the transaction i have forwarded that money in another account.

After few days on the date of 29mar'17, i got a call from that person reporting that he has done...
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P
ppurushu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong credit card sent by icici

Address:560098
Website:icici.com

Hello,

I have received a wrong credit card. I received a call from person called rachana ph. [protected], [protected], [protected] saying she is from icici and we have a offer for you on icici platinum chip credit card, with no annual fee from 2nd year onwards, no processing fee, to activate need to spend 5000/- in 3 months from issue date. I agreed for the credit card. She took all my details (Payslips, pan card, adhaar card,...
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M
Manish82051
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in response by the branch

Address:New Delhi, Delhi, 110016

It is a complaint against the staff of green park main branch of New Delhi. The staff is not working for retail customers and just obliges the regular customers. I had to visit three times just for updating my mobile no in my savings account and each time after waiting for more than 30 minutes even after taking the token and that too after intervention of the Dy branch manager. The staff just diverts from one counter to the other. I have...
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I
Ishwarya Rajesh R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need help in cancelling my credit card

Address:Bangalore, Karnataka, 560036

I am trying from very long time to cancel my credit card.
If i call to the customer care number it does not connect to any agent
Or most of the time it says invalid or busy

I wrote an email
No response received
One day some one contacted me to provide another credit card and i informed that i need to cancel the one that i have
They told they will check with their higher officials and...
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K
KC Ravi
from Chennai, Tamil Nadu
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Cancellation of primary credit card

Address:Hyderabad, Andhra Pradesh, 500044

Service request no. SR[protected] Dr 09 may 2017. I want to know the status of my request. Whether my card cancelled or not. I have not received any information so far. My contact no. [protected]

Again I requested once again vide service request SR[protected] on 21 may 2017 for cancellation of my icici credit card no. [protected]. But no response till now. Kindly settle my grievance....
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B
Bhavya_Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted twice in the name of DcardFee

Address:560103
Website:ICICI

Hi,

Within a period of 2 months, ICICI has deducted more than Rs 500 without prior notification. These are the transaction description:

CoralDcrdJFee+ST(14+0.5+0 - Amount deducted (268.24)
.5)% + S Tax34.99

CoralDcrdJFee+ST(14+0.5+0 - Amount deducted(305.61)
.5)%+ST

What the hell is this!!!

I want my money back. This is totally absurd.

Please...
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J
Joe Mangaly
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c debited for failed transaction

Address:678014

From,

Joe i mangaly, icic smart shopper debit card no [protected].

This is to inform you that i had tried for debit card purchase of inr 228/- on 15/05/2017 from kamila super market. Upon trying the payment slip could not be generated and the pos machine was showing “try again”. Again i had tried and the same message was coming and the purchase was abandoned and i had purchased with my axis bank...
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V
Vishakha Burman
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited without my knowledge

Address:Bangalore, Karnataka

Hi money was debit from my bank account without my knowledge, when i called up tbe customs care they told that i hv swipe my debit card last year for which the amount was not debited that time so now after almost one year that money has been debited without my kknowldrge,. I hadn't nt made any such transaction neither i have any details for that. I want my money back...
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V
vishu0805
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit return fee levied despite of the sufficient funds in my saving account

Address:Jaipur, Rajasthan, 302021
Website:icicibank.com

For my ICICI credit cardan auto debit return fee of INR 450 + service tax was levied on 18 may 2017. There were sufficient funds on the due date (11 may) but still the bank levied the fees.

I have been pressurized to pay these charges without any fault of mine.
Please assist me out. I am not going to pay these charges at any cost.

Will switch to other bank as soon as possible....
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