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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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ICICI Bank reviews & complaints page 698

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C
cccard
from Alwaye, Kerala
Jun 20, 2017
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Address: 625006
Website: [email protected]

Application number :a[protected]
name:vishnu kumar vr
mobile:[protected]
date of apply: 30 .05.2017
dear sir,
what is the my credit card status
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    Puspita Santra
    from Mumbai, Maharashtra
    Jun 20, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400098
    Website: [email protected]

    Dear sir,
    I pushpita biswajit santra,[protected] this policy open and rs.10339.00 debited from my account yesterday and without any my consern and permission so i don't want any policy then pls cancel this policy and refund my amount in my saving account no.[protected] icici bank.

    This below message send me from icici bank
    Dear customer, your account xx2258 has been debited with inr 10, 339.00 on 12-jun-17. Info:[protected]*0706*iprugrpterm*d. The available balance is inr 41, 476.00.
    Jul 22, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2017
    ICICI Bank Customer Care's response
    Dear Customer,

    Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      W
      welaboii boi
      from Mohali, Punjab
      Jun 20, 2017
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      Address: Chandigarh, Chandigarh, 134109
      Website: www.icicibank.com

      At the time of opening my savings account in the icici bank, they opened my demat account without my consent. I don't want to open any demat account. When i visited the branch to close the demat account they told me to go to some other branch for clsoing the demat account.

      This demat account is free for one year but they charges heaavily for the next year.
      ICICI Bank customer support has been notified about the posted complaint.
      Hello team
      There is a deduction of posdex charges twice a day from my icici bank account. I want it ti be refund into my account and clarify the reason as well fir the future perspectives.
      I request you to please take a suitable action against the same asap.

      Thanks
      Anmol Goel
      [protected]
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        N
        neha.y
        from Delhi, Delhi
        Jun 20, 2017
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        Address: New Delhi, Delhi, 110025
        Website: www.icicibank.com

        Dear sir/mam,

        This is to inform you that icici debit card is blocked for all online transactions for last 3-4 days & despite repeated attempts to unblock it by following the process as suggested by the customer care of icici, it is not still getting done. Need your immediate help.
        Name [removed]
        Branch name - icici, new friends colony, new delhi
        Ifsc - icic0000046
        ICICI Bank customer support has been notified about the posted complaint.
        Jun 21, 2017
        Updated by neha.y
        You can contact on given number-[removed]
        Jun 21, 2017
        Updated by neha.y
        I am getting 2 fake calls recently.
        Jun 21, 2017
        Updated by neha.y
        Plz need your help...plzzzz convey this msg to ICICI bank customer support.
        Verified Support
        Jun 21, 2017
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4a2d8) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Jun 22, 2017
        Updated by neha.y
        Dear Team,

        I just want to informed you that when i shared my contact details with you, I immediately received few fake calls...& till evening my number has been hacked by someone... I am actually very shocked & now facing problme. It is requested plz keep our personal information secret, if possible. It is a humble request.

        Thanks
        Icici branch emploi was very viclly work in branch and the amploi was rubaly biheviyar was costumer
        I have worked ICICI Bank Ltd 31 aug2007 to aug 2008 i have not received my relieving letter my emp id 517159 my name Abhishek Kumar
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          nshiddu
          Jun 20, 2017
          Resolved
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          Resolved

          Address: 560076

          Hi team,

          We are trying to reach icici customer care by using these numbers [protected] & [protected] but its not getting connected. My icici credit card got blocked.

          Since couple of days i ma trying to connect icici but it sfailled so i request to unblock my icici credit card at the earliest.

          My name: shiddappa niravani
          Mobile no: [protected]
          My card no: [protected]

          Thanks & regards,
          Shiddu
          Jun 22, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2017
          ICICI Bank Customer Care's response
          Dear Customer(Shiddu),

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Jun 22, 2017
          Updated by nshiddu
          issue resolved
          Thanks!!
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            M
            Mercy Raju
            from Pune, Maharashtra
            Jun 20, 2017
            Resolved
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            Resolved

            Address: Kanchipuram, Tamil Nadu, 600119

            I have opened a salary account with icici bank in the month of december 2016. I received a welcome kit with atm card and cheque book. But the account number i received and the account number in the cheque book is different. Unfortunately my dad has tried to transfer an amount of 40000 to my account and he added me as a beneficiary with the cheque book account. Since it is not my account and its completely the fault from the icici bank staff who has provided me the welcome kit, my money been transferred to a different account (Cheque book).

            I have a logged a complaint in the nearest branch. But the response is very slow. They inform like it may take longer time to reverse my money.
            Also in order to reverse the money they need a debit authorization letter from the customer who received my amount. They are just trying to call them and no response from customer. Moreover they don't take a pain to visit the customer premises to find her and they argue with me like they follow the procedure.

            Its totally disgusting and feel bad for opening the account with icici bank.
            Jul 21, 2017
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 20, 2017
            ICICI Bank Customer Care's response
            Dear Mercy Raju,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4a0n3) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              antirisk93
              Jun 20, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra
              Website: www.icicibank.com

              My prudential insurance premium is due annually. I have asked icici to either link the pru account with my icici account or at least set up the premium to be deducted automatically from my account. Being an nri it's nearly impossible to keep track of things that happen yearly.

              3 years running, they cannot link my bank account with prudential account. The bank managers are changing like janitors in a business unit. Absolutely no follow thru from branch managers.

              June 4, 2017, i submited an online request to link my icici & prudential account, one more time. No response whatsoever. I called them up today (June 19, 2017). The agent says your previous request has been cancelled because you didn't provide enough detail. I asked, if the request is cancelled, why wasn't i notified. He says, you didn't provide details.

              Now i'm overdue for the payment for apparently no fault of mine and icici is making the customer run pillar to post to give my money to these #.
              Jul 25, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2017
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4a0kg) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sachin T Chaskar
                from Pune, Maharashtra
                Jun 19, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 410507

                Dear all,
                Kindly help me regarding solve below problem due to no proper response from icici bank. I had be taken 7 times complaint to icici bank. Also last 4 day no any replay to send my mail.
                I request you for all of you government & media channel & news paper to help me for solving this issue as early as possible. Due to that type of problem i panic to withdraw amount from atm.
                Kindly contact me for any detail information [protected].

                I am facing a problem to withdraw non icici transaction from date 5 may 2017 to till date.
                I withdraw a amount from bank of maharashtra atm of rs. 5000.00 but from atm only received amount of rs. 3500.00. I request to credit my remaining amount of rs 1500.00 to my account.
                From your customer care representative tell me no response from the other bank due to unable to complete your atm transaction. This is not my problem. After 1 month 15 day only one answer tell me from icici bank representative other bank is not response.

                Also i request to escalate my complaint to senior level my complaint is not proceed.
                I heartily request to icici bank credit my amount rs. 1500.00 in 2 days

                Thanks & regards,
                Sachin chaskar,
                Jul 21, 2017
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2017
                ICICI Bank Customer Care's response
                Dear Sachin,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Verified Support
                Jun 20, 2017
                ICICI Bank Customer Care's response
                Dear Customer, (sankar94)

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a49z29_aaaa) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I have made IMPS transaction on 12-JUNE-2017 and transaction reference no. is[protected]. But transaction timed out and got message saying status will be updated in 3 days. The amount is NOT credited to beneficiary bank account till now and not returned to my account as well.
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                  P
                  preitysandhu
                  from Noida, Uttar Pradesh
                  Jun 19, 2017
                  Resolved
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                  Resolved

                  Address: Chandigarh, Punjab, 160017
                  Website: icicibank.com

                  Dear sir, i have my salary account with icici bank sector 9, chandigarh. I left the job and settled abroad. With this account i also hv a fd account. My salary account had been freezed by bank without any intimation or call. But my linked fd account is active and not freeze. What i can do to un freeze my account from abroad. My brother accidently deposited cash in the freezed account. Now i m also not able to transfer cash to his account. Bank official not listening to my brother. They told him that my peraonal visit is mandatory and i m unable to go india atleast for a year. Pls suggest me what i can do?
                  Jul 21, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 20, 2017
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a49z28) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    RaviShankar.mg
                    from Chennai, Tamil Nadu
                    Jun 26, 2017
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                    Address: Chennai, Tamil Nadu
                    Website: ICICI Credit Card

                    My card is blocked for on line transactions so please help unblock my card My details are as follows:

                    My ICICI Bank credit card No -xxxxxxxxxxxx6034.

                    can you please help in unblocking the card for online transactions. please note that i haven't requested for blocking the card but it has been done by the bank on its own.

                    phone no.-[protected]

                    Regards,
                    Ravi
                    ICICI Bank customer support has been notified about the posted complaint.
                    I'm not getting my money though i have submitted all relevant documents. i'm chasing since 10 May but did not get any revert. I have talked 3 times @[protected] and[protected].
                    They confirmed me that i would get by 30 May but still i'm waiting.
                    Please help to get my money
                    I had registered complaint for refund .
                    i had applied for coral debit card annual fee 573 but this amount deducted from my account twice so i want to cancel my coral debit card and i want my refund 1146 amt ...i want you to activate my previous normal card 174 annual fee. but there is no response from ur end ...
                    Please unblock debit card my mobail n-[protected], card -[protected],
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                      B
                      brijmg
                      from Pune, Maharashtra
                      Jun 19, 2017
                      Resolved
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                      Resolved

                      Address: 411017

                      I have applied for 4 no bonds of each rs 5000/- total amount rs 20000/- vide application no-1451749 date[protected]. Till now i have not received my bonds certificate.
                      Details of application - no - 1451749
                      Name - brijmohan gupta s/o kedarnath gupta
                      Draft no - 081457 date[protected]
                      Akola janta comm coop. Bank ltd.
                      Branch - burhanpur (M. P.) 450331.

                      Kindly shortout the matter & intimate to me so i can get my bonds redemtion amount.
                      At present my address as below -
                      Brijmohan gupta,
                      D-1006, royal imperio, rahatani road,
                      Post-pimpri — pune (M. H.) 411017
                      Contract no-[protected].


                      In any case if i have encash the same then give the details of cheque no& date
                      Due to my recorded address has change in the year 2010 april.
                      Thanks
                      Jul 20, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jun 14, 2017
                      girishkay's response
                      Please let me know the procedure for encashing the Tax Saving Bonds.
                      Verified Support
                      Jun 19, 2017
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      I have recently found out few captioned bonds in my records. Please let me how I should go about to encash them.
                      ICICI Bank Customer Care's response, Jun 20, 2017
                      Verified Support
                      Dear girishkay,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a49yj2_aaaa) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        brij mohan gupta gupta
                        from Pune, Maharashtra
                        Jun 19, 2017
                        Resolved
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                        Resolved

                        Address: 411017

                        I have applied for 4 no bond per bonds rs 5000/bonds total amount rs 20000 vide application no1451749. But till now i have not received my bonds. Kindly investigate the matter and arrange to give me details of folio.
                        I want to know my current value of my investment.
                        Name - brajmohan s/o kedar nath gupta
                        Applied for — 4 no bonds application no-1451749 date[protected]
                        Demand draft no - 081457 dt[protected]. Akola janta comm coop bank ltd br-burhanp ur.
                        At present address - brijmohan gupta
                        Royal imperio, d-1006, rahatani road -
                        Post - pimpri - pune (M. H.) 411017
                        Jul 21, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 20, 2017
                        ICICI Bank Customer Care's response
                        Dear Sakaram,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Verified Support
                        Jun 20, 2017
                        ICICI Bank Customer Care's response
                        Dear Mr. Subhanand

                        We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sir at present I am using coral visa platinum ICICI credit card with last four digits ending with 3009 where I received SMS for payment with credit card digits ending with 5002 rs 38, 162.39 pl clarify on most urgent basis. Due dt for payment 11.6.17 regards sakaram Srinivasulu mobile [protected] email sakaram.[protected]@gmail.com
                        Trying since yesterday from both my business account and savings, not receiving any OTP
                        ICICI current Acct[protected]
                        Savings[protected]
                        ph- [protected]
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                          Valarmathi Senthil Bapooji
                          from Chennai, Tamil Nadu
                          Jun 19, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 603202
                          Website: icicibank.com

                          Account number :[protected]
                          Mobile number : [protected]

                          I have been using icici salary account for last 7 years. Due to personal reasons, i was not using the icici bank account for last few months. When i started using the bank account again, icici have charged me 699 rupees as mab charges. If they trap to get the money like this, they should have remove my account when they see not money in account or atleast they could inform me prior to do the action. So i wouldn't make any transaction via icici bank. Poor attitude, never expected from such big organization. Shame on you guys.
                          Jul 29, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2017
                          ICICI Bank Customer Care's response
                          Dear Valarmathi,

                          We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          I have salary account in ICICI bank and they blocked my amount of 674 when I got salary . Tried to reach customer care and they said the charge are for demat account although I did not apply for demat account. Request id[protected]
                          I have salary account in ICICI bank and they blocked my amount of 674 when I got salary . Tried to reach customer care and they said the charge are for demat account although I did not apply for demat account. Request id[protected]
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                            pujashashi
                            from Pune, Maharashtra
                            Jun 18, 2017
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                            Address: Vaishali, Bihar, 844101
                            Website: www.iciciprepaid.com

                            Sir/maidam,
                            My a/c no is [protected], ifsc code bkid0004670
                            It is submited that rs 2500 debited from my account on 17 jun 17. The details are as follow:-

                            1. Rs. 2500 debited from pos-iciciprepa at 06:04

                            Sir, total of rs. 2500 debit message received and screenshot of message attached with this mail.

                            Therefore, sir it is requested that solve the problem at the earliest and above amount credit to my account. (Puja kumari)

                            Regards,
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Vikram Singh Naruka
                              from Lucknow, Uttar Pradesh
                              Jun 18, 2017
                              Resolved
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                              Resolved

                              Redemption of safety bond

                              Address: Jaipur, Rajasthan, 302033
                              Website: ICICI

                              We have registered for the icici safety bonds august 2000 (Money multiplier) in august 2000 in respect of mr. Vikram singh by his father mr. Bhagwan singh but now the space from where we have done this is now shut off and we don't know the space from where we can claim this our address also has been changed now so if in case any notice or instruction comes regarding the same so we are not aware of that.
                              Kindly help us with the responsible...
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                              Vikram Singh Naruka
                              from Lucknow, Uttar Pradesh
                              Jun 18, 2017
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                              Address: 302033
                              Website: ICICI

                              We have registered for the safety bonds in august 2000 but now the space from where we have done this is now shut off and we don't know the space from where we can claim this our address also has been changed now so if in case any notice or instruction comes regarding the same so we are not aware of that.
                              Kindly help us with the responsible address of the same in jaipur or kindly change our address for the same.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                ssempty18
                                from Mumbai, Maharashtra
                                Jun 18, 2017
                                Resolved
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                                Resolved

                                Mental harassment of employee

                                Address: Ghaziabad, Uttar Pradesh, 201204
                                Website: icici bank ltd

                                Dear tk srirang sir,
                                I am one of the new employee of icici bank ltd in saharanpur region, i have been mentally torched every day. My branch manager talks with me in a very rude manner and pass some personal comments related to family too, as he is new to this organisation and dnt know the culture of icici bank,
                                When i put the matter infront of hr, he didnt supported me at all and he literally talked to me even disrespectful...
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                                tyler_gordon
                                from Noida, Uttar Pradesh
                                Jun 17, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 110067
                                Website: icicibank.com

                                Hello,

                                In the last two weeks, there have been two unauthorised transactions on my icici bank account[protected]. The transaction details are as below:

                                2 06/06/2017 bil/[protected]/nchgrs2.50strs0.38 dr. 2, 002.88
                                6 26/05/2017 vps_clpr_vin/indigo a_8551_13- dr. 4, 509.00
                                (Screenshot attached)

                                Kindly look into these and please remit the money back in my account if the transactions have nothing to do with my account.

                                Thanks and regards,
                                Akshaya kumar
                                Jul 5, 2017
                                Complaint marked as Resolved 
                                Transaction irregularities explained.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2017
                                ICICI Bank Customer Care's response
                                Dear Akshaya Kumar,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jul 04, 2017
                                Updated by tyler_gordon
                                Hello,

                                It has been about 16 days since your response, but I have received no call from any ICICI Bank official.
                                Please look into the matter and respond quickly.

                                Best wishes,
                                Akshaya
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                                  GundaVenu
                                  from Bengaluru, Karnataka
                                  Jun 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560037

                                  Dear sir,
                                  On 17.06.2017 i had received a call from [protected]/[protected] @5.00 pm to my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked me to input the cvv & otp and connected me on ivr when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. Immediately the sum of 20, 000/- was debited from my cc. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

                                  Please request you to help me on this matter to get back the amount.
                                  Jul 18, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2017
                                  ICICI Bank Customer Care's response
                                  Dear GundaVenu,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jun 17, 2017
                                  Updated by GundaVenu
                                  Again we are getting this fraud calls from +91-[protected], And they said that they are calling from Consumer Complaints. For this they need 10 RS/- .
                                  Please let me know Why you are sharing my entire details to other third party. Kindly request you to cancel the transaction and refund my amount 20, 000/- to my credit card account

                                  I am very unsatisfied by the bank due to sharing my information to Third parties Because of this I have faced huge loss of amount. Please revert on Urgent basis
                                  Jun 19, 2017
                                  Updated by GundaVenu
                                  [protected]
                                  Jun 19, 2017
                                  Updated by GundaVenu
                                  [protected] getting fraud calls. What you had taken action on my complaint
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                                    G
                                    gyoganandam
                                    from Delhi, Delhi
                                    Jun 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pondicherry, Puducherry, 605110

                                    Respected sir
                                    Sub : need necessarly steps to my sr.

                                    I have given request on[protected] in local branch. Branch replied me the account is not maintained for last 5 years so that we unable to contact the account holder till now. The transfer amount automatically debited to fine. The complient below please go through it and revert the amount to my account as soon as possible.

                                    I made a payment of 5000 rupees through imps transfered on 5th may 2017 from my payzapp app to my husband yoganandam icici a/c[protected]. But due to a technical mistake by myself, the payment didn't receive to my husband a/c. Whereas it had gone to other person account[protected] in somewhere. After few minutes when i enquired about that same we came to know that i has filled last but one digit is incorrect that’s why payment had gone to other person accounts.
                                    From that date to till i called so many times to customer care of both initiator (Payzapp) as well as the receiver (Icici) and visited the respective branch but i didn’t get any proper answer from them.
                                    At last from icici customer care higher level officers guided me to forward the letter to respective branch about the wrong transaction details and to revert the money to initiator payzapp.
                                    Kindly do the necessary steps to revert the amount to my account.
                                    Jul 18, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 17, 2017
                                    ICICI Bank Customer Care's response
                                    Dear gyoganandam,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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