ICICI Bank Complaints & Reviews

I had made an erroneous transaction from sbi internet banking to an icici bank account. Here are the details of wrong transaction:

Transaction initiated from (My sbi account no.) : [protected]
Incorrect account no. (To which money is sent) :[protected]
Correct account no. (To which i actually wish to send) :[protected]
Imps reference no. :[protected]
Date of erroneous transaction : 08 april 2017
Amount transferred : rs 3000
Time of transaction : 10:13 am
Ref no. : imps[protected]mo40643151

My sbi account details:
Account no. :[protected]
Account name : m. A. V. G. K murthy
Ifsc code : sbin0005321
.
I had consulted either of the banks to resolve this issue, icici bank employee asked me to send an email to [protected]@icicibank.com, i have sent the email.. But i didnot get any reply till now.
I kindly request you to look into my issue and answer me the right way to get my problem solved
Regards
Murthy

Today i got a call from [protected] stating that the call is from icici bank head office. She told that my card is going to get replaced by a new card. Then she started asking for details of my current card like expiry date, cvv etc. When i confronted and told that i'll complain to the poilce, she told that police can do nothing and started abusing. Please look into the matter as this has become a regular affair.

Hello,
I haven't subscribed to my money service but still annual fee for
Bil/[protected]/mm annual fee apr17 - mar19/117214 dr.345.00 on 26/04/2017 got deducted.
And this has been going on since 2015. I have come to realize now that it is something i haven't subscribed.
And my internet banking account also does't show the subscription. Customer care service is a waste of time as they never pick up the phone.
I think the next option should be to close such account.
My number is:[protected]
Details of debit
[protected]
Bil/[protected]/mm annual fee apr17 - mar19/117214 dr.345.00

(Ps there should be portability option in banks also to improve customer service)

I was trying to book a ticket from
Yesvantpur jn (Ypr) to brahmapur (Bam) in
Train no./name: 22888/humsafar exp on 15-may-2017 through irctc rail ticketing section of icicibank.com.

Rs 3570.00 /- deducted from my account but the transaction status shows payment failed in irctc where as icici says it is successful at their end.

Irctc confirmed that they did not receive the money still icici is not able to resolve my issue. What can i do further to get my money?

The money usually comes back within 3 working days if i would have directly book from irctc. But it seems as i booked through their portal they deny to give any update at their end. It is 25 days since the failed transaction. I have wrote several e-mails to irctc as well as to icici, but i didn't get any update regarding my payment. It is highly disappointing to see icici has such poor customer support. I almost tried calling every other day to the customer care, but every time they decline my service requests at their end.

Please give a response to my registered e-mail about the issue.
Panigrahi. [protected]@gmail.com
Hope i will get an update at an earliest.

Hi,
I am sheethal j r. On 18-jan-2017 i received an email from icici bank stating that there is an offer for killer jeans time wear.
It was just to pay shipping charges 349/- to get a killers watch from this website http://www.killerjeans.com/icicinetbanking/.
I debited 349/- amount from same icici debit card & immediately i received an email from killers jeans.
The email stated :

Dear sheethal jr,

Thank you for your order from http://www.killerjeans.com
Order no: 45464
Ccavenue reference no:[protected]
Order date : 29/01/2017 08:47:02
Customer care: www.nixon.co.in
Email : [protected]@nixon.co.in
Contact info : 91-[protected]...

Its been 5 months and inspite of calling to the above number there is no response. Kindly look into the matter and do the needful.

My name is pasha and i'm holding a savings account in icici bank for the past 5 years. I just saw today when i checked my account online, that 105 times i have been charged posdec chg of rs. 28.75 each
Posdec chg/*

I have not used my card for more than 6 months.

Infact all these crept up after 23rd may 2017, even though i had filed a complaint for lost card and blocked my card on the 18th may 2017.

I am a lawyer and a blogger. I am not going to rest. I will go to court if i have to for this.

Unauthorized and illegitimate charge that too 105 times, is ridiculous!!!

Dear sir/madam

While making payment for math reappear exam in secretary board of school education haryana bhiwani secondary after done transaction we got error screen but amount was debited from my account. I told them for this matter to citrus payment gateway. They said me contact with eazypay icici bank app. I am contacted to eazypay. But no response. Please help meto solve my problem.

Entire my salary was deduced without my authorization of amounts.

I have sent a mail honestly from my side but how can credit card department deduct entire my salary by making 0 balance - please check my track from[protected] onwards with icici bank.

Last month below amounts are deducted and in similar lines i asked to deduct respective amounts and no where i have mentioned any amounts but they have deducted entire my salary:

Card no amount to be debited
*
[protected] - 11610
[protected] - 4950
[protected] - 14670

— how i will run my with housing loan and personal loan and children education fees as schools are starting this month?

Even that credit card collection team has not contacted in turn i honestly contacted them several times all evidences are my mobile calls to them.

I have below important transactions this month:
Home loan - 30, 000/-
Personal loan - 10, 000/-
School fees - 20, 000/-
Kindly help me to reverse back remaining amount on priority because all my ecs are going to fail.

Your credit card department manager knows my situation and i honestly deposited my cheque in icici bank to remove lien mark.

Please deduct 20, 000/- (10, 000 + 5000 + 5000) for all 3 cards.

Kindly help me in this regard.

I am Chhotan Giri. I am purchased an Apple I phone from apple Store on 03/03/2017. And received a cash back offer with written in my payment slip that " you are entitled for a cash back of Rs.5000/- it will be posted in your account within 90 days."... But after 90 days I not get my cash back in my bank account. When i submit a service request in ICICI bank customar care after 3 days they ask me to send my payment receipt with offer details...Instant i send my details to customar.[protected]@icicibank.com.. But after 6 days my request was closed without any confirmation or email or any messages or any remarks.. When I cantact with customar care they told me that no offer found ...what can i do now???

Service request no sr[protected] dt 23.5.2017 still not attended to.

Details of complaint: i added a beneficiary online with a wrong icici bank a/c no, which was "successfully added" by the net banking system, after 30 mnts. Although it was a typographical error on my part, the system should have prompted me that the name and a/c no do not match and that it should not have added the beneficiary with a wrong a/c no. The system prompted me that the beneficiary was added successfully and that i could transfer funds after 30 minutes. I, later, transferred an amount rs 18, 640/- to this "beneficiary" on 15.5.2017. After realising this error, i immediately contacted our main branch at bund garden on 16.5.2017 and submitted a request to rectify the error and reverse the transfer and credit my account.

i have also submitted a letter to my branch at kalyaninagar with a similar request and also to modify your system to incorporate the matching of name and a/c no of beneficiary in case of icici bank accounts also.

later i visited the bund garden branch twice to follow up the matter but learned that no action is taken so far as well as no service request was raised by the branch even after one week.
I submitted a complaint thru grievance option of the site which has replied to me on three occasions that the problem will be resolved in 2 working days. But so far no action has been taken

There're multiple (More than 10 times) unnecessary charges of 28.75 rs.in my savings account in icici bank. I tried solving the problem by mailing icici bank but of no avail.

It's a serious issue as many others have also faced the similar issue.in the comments section in the page http://apnaplan.com/do-you-know-posdec-chg-in-icici-bank-statement/, it can be seen that it's a very common cheat icici bank is using to defraud the customers.

Kindly solve the problem and provide the solution at earliest so that we don't need to waste our time over such unnecessary issues.

My husband has icici creditcard holder. Hisname is bhadresh v shah or bhadresh virendrabhai shah
We got some notice or due payment of below number credit card
So pls give me some statement details of below numer credit card
Creditcard number: [protected]
Creditcard number:' [protected]
Pls statement or details of above creditcard number.
Send on my email id: [protected]@yahoo.com
Or pls give me black list name of above card.

Tnxs for your support

Sweta shah

Respected sir,
i am suresh having an account in icici thirumurugan poondi branch IFSC code icic0006214 i am applying loan through online personal loan but they are asking Min salary 40000 only eligible for 1.00.000 personal if i am getting 40000 salary why m asking loan 100000

The ITR cheque sent initially by ICICI was on a wrong bank account so I sent required docs for the current account on 18/5/17. Was told will get the new cheque within 10 days. The customer care numbers are good for nothing and not once does anyone answer. There is absolutely no one whom I can address my issue to. So much struggle for my own money! I mean I sent all documents properly, organised. Yet this company is so careless and sends cheques on an old account plus old postal address. I've been struggling to get my own money since March. So many emails so many calls which ofcourse goes unanswered! I wish I could complain to the finance minister or someone.

My name is nirav sheth. I have my salary account at icici bank, race course, vadodara. Account number :[protected].

I got many problem from icici bank pay back card.
1. I got very late delivery of pay back card.
2. Pin number is given very late for pay back card.
3. Email and phone number is not updated in system.
4. Pay back points are not added for gold loan, which is taken before 5 months.

Need your support.

Regards,
Nirav sheth ([protected])

I would like to cancel my credit card [protected].

I raised a request last week. But it was closed. I need to cancel it.. So i have raised a request now. Number is sr[protected]. Please proceed it and close my card.

I am not happy with credit card service. I am not getting any message alerts properly. Even if i remember and pay the bill then bank rejects it and finally i am getting a add on amount to my bill as late payment charges.

Even now i have raised sr last week. But without any message or mail alert the request was cancelled.

I don't want to continue the card anymore. Please proceed my cc cancellation request.

I have a demat account in icici bank for almost 10 years from now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till mar-17' — inr 546.76'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

Thanks,
Vijayan g

Dear sir/madam,
I am mrs. Sutapa bughani mobile no. [protected], email : [protected]@gmail.com
Application no. [protected] dated 1st may 2017
This is to inform you that i have personally visited to your bank at sector-21-c, faridabad on 1st may for opening a demat account, and since 1st may still i am waiting for my demat account, and after several calls and visits and every time they said wait another 5-6 days and after a long wait finally my above said saving account opened on 31st may after one month, then i thought now demat should be opened and your officers says wait till 2nd june the demat account will be opened. And now when i called up them they said the application rejected and we sent it again and it will take 1-2 days, now its over and no response yet,,, this is totally 38 days and still waiting for demat account, as this is my worst experience ever in my life... I will not suggest any one to go to icici bank.. And i will also take care in future not to go icici bank... Here i am bonded as i have already deposited 1 lakh to buy some shares but now all those shares are going up... What i have to do... And please advise who will bear this loss which i have not gain.. And harassment also. I am thinking i should go to consumer court for the same. This is really my bad luck when i think about icici bank. My experience says icici bank service is very very poor and they are working like a worst government worker. And they have not proper etiquette for conversation. I know you don't bother for my type of small investors, but you don't have right to harass anyone even they produced all the docs.

Dear sir, intially i was in pune but as of now i m working in gandhinagar, so i want to change my address to send the credit card statements on below address:
C-303, poornam residency
Near shrifal height
Kudasan, gandhinagar
Gujarat, india-382421

Please change the address and send the next billing on the same..

Looking forwarwd for your attention

I have bill due of 45000/- on my credit card on 02/06/2017 which i made a payment by evening on that day itself.
But the problem is 1100/- has been charged on my credit card because auto-payment option is enabled for my credit card and i don't have insufficient funds in my account till on that day morning. (I have 22000/- at morning time in my account)
I called up customer care and asked them to charge for the remaining 23000/ but they denied and saying that as per icici rules they will charge for 45000/- because of insufficient fund.

Kindly look into the policy by which icici making customers fool.