ICICI Bank Complaints & Reviews

Icici displayed online saying that it has currently running an offer for Coral credit card where the Joining fee is reduced from 1000 to 500 for short period of time.I submitted the application online .But the online form had displayed as 1000 RS. Thinking that it is an error I never bothered about it.
But later I was charged 1000 for joining fee.

I believe this is a trap by ICICI bank luring customers with wrong data. I think RBI should take up such cases very seriously as it is misleading the customers and collecting hefty fees.

Please find the proof submitted and my ICICI customer care request id 'ICICICARE=[protected]'

During ATM Withdrawal money from ATM not get but Balance reduce by 10000 rupees dated on 5/8/2017
account details-
name -Dipak V Chaudhari
account Number[protected]
Withdrawal location-Bhiwadi Rajasthan,
ATM -oriental Bank.

Dear sir,

I withdrawal money 1500 in other ATM Center, suddenly power shutdown this machine, so i could not get that money, but this money debitted my account. So, Please refund this money.

Thanks,
Vasanthakumar
A/C No[protected]
Besant nagar branch
PH no: [protected]

I hold a icici credit card. I have redeemed my payback points at mobikwik application on 10.06.2017. Payback not intimated me about any charges. On 30.07.2017 i used my credit limit in full. On 08.08.2017 at about 10:00pm i checked my credit card on icici i mobile application that my credit limit is over by ₹619. I shocked know about this. I checked unbilled statement bank charged me ₹25 +₹4.5 g. S. T. Reward redemption fee on 05.08.2017 and ₹500+₹90 (Over limit fee+g. S. T.) without intimating me a text message. I have also added ₹1000 more to my card as soon as i have discovered over limit fee (08.08.2017).
I have contested icici through customer care i got reply its against the bank policy to reverse any charge what so ever. This was rude and hurtful this was misunderstanding. So much for a bank that says "khayaal aapka". It's like they are waiting for you to make a mistake to charge you.
I have never went over limit before or never have any late payment record. I made the payments on time and correctly.
So i kindly request you to reverse the over limit fee as first time courtesy.

Devendra pratap singh
[protected]
Devendra. [protected]@gmail.com.

Sir i recharged my number [protected] as on 7/8/2017 as of 399 rupees by my jio payment app option upi, as through pay upi app, as it is not showing in recharge statement in my jio app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Utr no.[protected] debited 399 rupees to reliance. Ici2a7fa76a13334d75aec82ba1cd25ccae. - order id. Taxation id: p1708072154041319516381. Bank reference number:[protected] collect pay request paid to india [protected]@icici 399 rupees.

My credit card no. 4375xxxxxxxx6001 will expire in aug 2017. I have not received the renewed card, though i have received pin through sms. I tried to send service request through net but icici sytem gave error message.

Please resend my renewed credit card at the address given below immediatelty.

Koushik ghoshal
Dy general manager finance,
Indian oil corporation ltd
Haldia refinery, haldia,
Purba medinipur, west bengal 721606
Ph [protected]

My credit card application processed on 25 july 2017. But i am not able to track the credit card application id. What is final disposal of my application? Please tell me about credit card.

Thanks

Application no.[protected]
Name - mahesh kumar meel
Mob. No. - [protected]
Pin code - 560015
Jalahalli west
Bangalore north
Karnataka
[protected]@gmail.com

I checked my bank transactions and i found that there is one debit transaction
In[protected] dp chgs till jun-17 dr. 793.67,

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] this is completely unacceptable and please refund my amount. My phone number is [protected], [protected]

Hi, i was trying to book my train tickets on irctc website. On 3rd august 2017. I made a payment of 1880/- by paytm. That transaction got failed but the amount was deducted from my bank account. Its been almost 24 hours and the money has still not been refunded. Tickets are also not confirmed. Kindly look into the matter. I want my money back as soon as possible.

Two weeks back my salary account got hacked in mumbai and after i logged a complaint to the police and also the bank there is no resolution to the issue and the bank says since they could not trace back the money they cannot be held responsible for this. If the bank cannot keep its customers money safe it should not be operating. This is a bank system breach where when the hacker could get through a 3d system pin. What is the level of security are they providing to their customers. A months salary got stolen right from my account and icici tells me they cannot do anything about it. This is disappointing i hope someone can help me put here.

Complaint no - sr[protected]

Gd mrg sir.
All documents are submitted on 17th of july-2017.
Over phone verification as been done on 18th. The exicutive as told me every thing is ok sir. with in 15 working days you will get card .till the date i didn't get single msg from icici credit card department.

Application no: E[protected].

MOBILE:[protected].

[protected]

Hi i am rahul, today i got my credit score statement & found that icici bank credit card information is there with default value of 33k whereas i never done any transaction with the credit card issued to me by bank, that card was issued to me in 2004 & i have never used the same & same thing i have informed many times to their collection executive who called me several times that time & collection calls were stopped, i thought the issue is resolved, but cannot understand how they are still showing my outstanding balance. Please help me to close this matter. It is impacting my credit score.

I am icici bank saving account holder. From the last few month, feeling bank has started melpractices with his customers. Bank has tiedup up with different companies who run useless policy and deduct amount from its saving account holder. See today itself my account is debited rs. 1899 without my concent and bank has send me message that on your request we have process the policy and paid rs. 1899/to one assist. This is only foolishness and bank is making us fool. More over how will you speek to bank authorities about what's wrong being happening. There is service request no. System introduesed by bank to speek to customer care that means you never be able to speek to bank authorities..

Hi, i am loyal customer of icici bank. Bcoz same money problem i could not pay the amount of dues i called so many time on customer care regarding payment but they could help me on they said we ll call to wave of the late fee charges but i never received a single call from your customer care side. Kindly help me out on this i just want to right now but my humble request is pls wave off late charges.

Icici bank unethically charges redemption fees for payback points redemption. I had used payback with some merchants with no linkage to any of my icici bank accounts. But when i redeemed the points earned, icici charged me on it as they have the payback number on their account.

Even if you ask them to delink payback with my icici account they say that it is not possible at their end. Just a way of scrupulously charging from people. You do not get any intimation about it also. I was just plain lucky to check something on my card statement.

Hi this is abhishek husband of anuradha kumari an ex employee of icici bank branch andheri east sahar road. My wife was working as sales officer. I had applied for my baby's account and have given a sum of rs.10000/- to open an account. But for some reason account didn't open. Now it has passed more than 3 months but i didn't get money back. Since i followed up with branch many times but no one is helping. I visited this branch 10 days ago i got an answer that you will receive dd with your baby's name to your address. Which i don't want coz i have to open an account just to in cash it. I am really frustrated now. I want my money back quickly in cash or if not possible then dd should be of my wife' name as she has an account in that branch too. Kindly help...
Regards
Abhishek

Dear icici bank,

My name is anjay prasad i am a loyal customer of icic bank for the last 2 year, i am holding icici savings account and also icici corel credit card.

During the last two year i have cleared all my balances for my credit card every month and all my bills are on time but during the last month i had little money crunch so i paid only the 50% of the money.

When i received my credit card statement i was not convinced with the interest charged my icic bank so i called customer care (On 6/08/2017 between 4-6 pm you can verify with the recordings) i asked for the explanation but he customer care executive was not able to give me the explanation on which i can get convinced. So he transferred my call to his manager but he was also not clear about the statement details. Also in icici bank statement it is not clear that the interest charged is on how much amount and the rate on interest in am charged. Customer care manager told he will not provide any written confirmation on the interest are calculation.

I am holding citi bank credit card also they have a very clear on the interest rates the i am charged (Screenshot below).

Inline image 1

Icici bank official please help me understand the details on the interest rates and please provide any written confirmation on how much amount you are charging the interest rates. I am a customer and i am using you services so i have the rights to know all the details.

If you are not able to solve my issues i am and convince me on the above mentioned issue i am sure i will discontinue with all your services both in savings account and credit card account. I will opt for other banks who is transparent in their services and who has good care for their valuable customer.

Please find the below screen from my credit card statement.

Inline image 3

Also please explain the different card number mentioned in the statement

Total amount due was 27562 /-

Paid 10000/- before due date

Regards
Anjay prasad

[protected]

On 15th may i posted form to mumbai icici bank to update my mobile number. And i called for 2 months after that to get status on the same, they keep telling it will happen in some time. After 2 months when i questioned on why my request is not actions, they were saying to send the form again and wait for 30days. Its already 3 months almost i am waiting for my mobile to number to be updated.

I am not able to add payee as i am not getting urn. And customer care will only provide otp.

I emailed with whole details to [protected]@icicibank.com - they took all the details and after 2 weeks they ask me to follow the same process of sending form and wait for 30 days.

Kindly request to resolve my issue.

Hi team, i transferred an amount of rs 490 on 23rd july 2017, through net banking, from my hdfc bank account [protected] to icici bank account[protected]. Amount got debited from my hdfc account but still it's not credited to my icici account. The transaction reference number is[protected]. I raised a complaint regarding this and the executive told that it was solved and made successful through phone banking. I checked with net banking of icici but it was not credited to my icici account. Pls solve this issue as soon as possible

I am an ex employee of icici bank. My employee code was 321460. I resigned and completed my services at icici on 31st march 2017. Still now i havent received any experience or releiving letter from icici bank. Its been four months and i havent received anything from them. I am attaching my email follw ups with them. Its been very traumatising because i am unable to aplly else where because of this unavailabilty of experience letter.
Kindly help me out