Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
Resolved
14308
Unresolved
9467
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 713

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sushzmah03
from Delhi, Delhi
May 5, 2017
Report
Copy

Address: Kamrup Metropolitan, Assam, 781022
Website: icicibank.com

I have made a imps transaction of rs 5000 on 26/12/2016 to sbi account
Transaction no[protected]
Beneficiary account details-[protected] sbi sixmile branch
While complaining icici bank they are saying fund has been transferred successfully. While contacting sbi they are not receiving the amount.
And i contact icici bank customer care also. They are saying complaint mail should be beneficiarywhile the beneficiary sent the mail, they are saying ki mail should be from sender. No one is giving exact resolution
Kindly look into the matter
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajesh-009
    from Hyderabad, Telangana
    May 5, 2017
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh, 500015

    I have a current a/c with icici, karkhana branch with a/c no:[protected]. I had made a transfer of rs.100000/- on 05th may 2017 and its debited to my account immediately.

    I received as message stating imps txn is timed out at beneficiary bank. It would be updated in 3 working days.

    Its second instance of icici playing around with my money. If there is an error kindly reverse the amount immediately. Icici is cheating and playing with float of customers.
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      W
      William Mathias
      from Bengaluru, Karnataka
      May 5, 2017
      Report
      Copy

      Address: 560062
      Website: www.icicibank.com

      I am an account holder in icici bank had made a debit card transaction at medplus stores of rs. 2086 on 2nd may 2017 (Transaction id is vps/medplus-rit/[protected]/0). This transaction failed and the debit card swipe machine threw an error saying "cancelled, transaction failed". This amount never got reversed to my account and it has been 4 days since this transaction took place.. I want this transaction amount to be credited back to my account and refund of the same asap. Please sort this issue at the earliest.
      ICICI Bank customer support has been notified about the posted complaint.
      I have provided all details and documents as asked by the bank. There is still no response or acknowledgement from the banks end. This is pathetic. Sent 2 mails with all details to customer care and customer disputes of ICICI. Very poor service.
      ICICI Bank Customer Care's response, May 15, 2017
      Verified Support
      Dear Customer(Shawn Mathias),

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a44f48_aaaa) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      I have sent the mail. Please acknowledge it and contact me.
      I have still not got any update on this. It has been 15 days since the last request. How long should I wait for an amount that rightfully belongs to me??
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jkdaddu
        from Mundi, Madhya Pradesh
        May 5, 2017
        Report
        Copy

        Address: 496001
        Website: icicibank.com

        Dear Sir,
        Referring to subjected matter, I have paid the final dues of my loan A/c no LTRGH[protected] vide transaction ID BD[protected] on 28.04.2014 Amount 2902.00. But till date I have not received my NOC from the bank inspite of several reminders.
        I have tried to search and lodge my queries online but not found any option as it requires netbanking ID and Password against the same account which I have never received by any means by the bank.
        Jayant Khedulkar
        RAIGARH (C.G.)
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Ghovardhanan
          May 5, 2017
          Report
          Copy

          Address: 635109

          Name: j. Ghovardhanan
          Alc no.[protected]

          Debit card purchase failure for two times but amount debited in bank on 30 4 2017

          Seller padmavathi told amount rs 3500 not received in both debit card swipe.

          As per icici customer care advise i paid amount in cash.

          Icici customer care told rs.7000 will be credit in my account
          So far not received.
          ICICI Bank customer support has been notified about the posted complaint.
          May 06, 2017
          Updated by Ghovardhanan
          I sent complaints of my debit card two times swipe failure to the following ICICI customer e.mail ID : [protected]@icici.com,
          [protected]@icici.com,
          [protected]@icici.com All mails delivery failed . what is correct email ID for icici bank customer care
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dharmendra 1
            from Tikamgarh, Uttar Pradesh
            May 5, 2017
            Report
            Copy

            Address: Kutch, Gujarat

            Hi, every one.
            I have applied for credit card one month ago, but no follow up by ICICI executives, seems like not intrested to give, No value of customer, after waiting for 15days I applied in other bank and within 7 days i got my card from other bank.
            Icici bank third class service, no customer value. after one month still no updates. very much unsatisfied service of ICICI.
            pls dont go to ICICI.
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ArpitaSaxena
              May 5, 2017
              Report
              Copy

              I Wish closed but funds not credited.

              Address: 560030

              I created an iwish account and had to close it the other day as i needed funds, but the funds did not come ot my acocunt at all. Whenever i call icici bank customer care or send them mails, they reply saying your iwish account is still open, even after attaching screenshots that the account has been closed. They are not giving my money back.
              I have tried esclating it, calling people multiple time, sending mail to greivances redressal...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              V
              vaneet singh
              from Indore, Madhya Pradesh
              May 5, 2017
              Report
              Copy

              Address: Jammu, Jammu and Kashmir, 182313
              Website: [email protected]

              Sir
              My name is baldev singh my atm card has been blocked and my card no. [protected] so plz sir unblock my card

              I have urgent work please unblock my atm card
              You will solve my problem
              Thanking you
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Divya Maiyalagan
                from Bengaluru, Karnataka
                May 4, 2017
                Report
                Copy

                Address: 560103
                Website: www.killerjeans.com/icicinetbanking

                I ordered 2 killer watches (Order no 111629 and 111620) @ 349 rs offer a month back. The offer said only the delivery charge of 349 needs to be paid. They said that the watches will be delivered in 28 days.. But its been more than a month. Still did not receive those watches. Icici keeps sending such fraud promotional offers but does not deliver. I called the customer care number [protected] multiple times. But i did not get any response from them. There is a link to track the order. But even after a month, there is no tracking number generated against my order number. They still have not shipped it so far. Buyers beware.
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pritam Chanda Roy
                  from Hyderabad, Telangana
                  May 4, 2017
                  Report
                  Copy

                  Address: 500015

                  Hi Team

                  I am Rupinder Kaur Got call from ICICI bank on 21/04/2017 I m eligible for chip and pin platinum card and I have submitted all the document to your representative on 24/04/2017 With application Number: A[protected] and after that on 27/04/2017 done with all verification call and physical but today the date is 04/05/2017 but still I am not able to get the status. Please check it ASAP.
                  Thanks and Regards
                  Rupinder Kaur
                  MOB:[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  May 12, 2017
                  Updated by Pritam Chanda Roy
                  Hi Team

                  I am Rupinder Kaur This the second time writing this complain need solution. I have applied for Credit card on 24/04/2017 still didn't get status of my card. And all the verification was done on 29/04/2017 but still when trying to check through on line or through SMS getting error like "NO RECORD FOUND". What the hell ICICI bank is doing to update one status of credit card. Before that I was given a complain here got a call from ICICI bank they promise me they will update me within two working days but didn't get any call after that. Need update ASAP.

                  Application Number:A[protected]

                  Thanks and regards
                  Ruinder Kaur
                  MOB:[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashok Dhimn
                    from Maler Kotla, Punjab
                    May 4, 2017
                    Report
                    Copy

                    Address: Sangrur, Punjab, 148001

                    It is to inform you that on 5th Nov, 2005 I took house loan from ICICI HFL Patiala branch for 15 years (180 months).
                    I have paid 136 installments out of 180 installments regularly without any delay. Still 228 more installments are pending according to loan statement.
                    I did not receive any information from ICICI bank regarding this and bank can’t do this without any information and consent.
                    I sent a request letter to ICICI bank to settle my account through E-mail on 6-2-2017 but I did not receive any satisfactory answer from the bank.
                    On 3rd March I sent the same complaint to the Banking Ombudsman Chandigarh through online portal whose complaint number is [protected] and the same to the Department of consumer affairs also whose complaint number is 178857.
                    On 13th April received a mail from Chandigarh Ombudsman but I'm not satisfied with the decision.(Copy attached)
                    I wanted to highlight that I had availed loan of Rs.254696/- in November 2005 and after paying Rs.366704/- in regular 136 installments upto April 2017 without any default. Still Rs.235000/- approximate principal amount is pending and moreover it is demanded to pay Rs.650000/- approximate amount for next 19 years whereas the loan was availed only for 15 years ie. Nov. 2005 to Dec. 2020 and it has become of 34 years ie. till 2039. I was never informed about all this from the bank. I suddenly planned to close my loan account and inquired about the closing balance and then the shocking situation arose. I would like to mention here that increased amount of installment was also paid regularly as we were trying to understand that it was just because of increase in rate of interest. We never had the idea of increased tenure.
                    Kindly understand my position and give the right decision. Waiting for the earliest satisfactory reply.
                    With Regards
                    Ashok Dhiman /Mohanjeet Kaur
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kkjhaca
                      from Delhi, Delhi
                      May 4, 2017
                      Report
                      Copy

                      Address: Patna, Bihar, 800001

                      I had above savings account with ICICI, Exhibition Road Branch (presently), the branch debited my account affecting the minimum balance below Rs. 5, 000/- in 2009 . And thereafter I did not make further transactions till now.

                      I had also written a letter to the branch but no person received that letter and thereafter I sent that letter by courier. No reply being received by bank side and whole amount may be charged as bank charges.

                      Can I get latest position of the said account through on my email.
                      My email " [protected]@yahoo.co.in"
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sheelam713
                        from Jabalpur, Madhya Pradesh
                        May 4, 2017
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh, 500072

                        I am tried to withdraw 20, 000/- money in icici bank atm but with out drawing amount my account showing as amount debited.

                        Please help me get the amount

                        Atm center details:-

                        4th phase kphb hyd on 3-5-2017 at 21:45, atm id sacwb417
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ramesh k kayan
                          from Delhi, Delhi
                          May 4, 2017
                          Report
                          Copy

                          Address: Gurgaon, Haryana, 122015

                          2may ko 20000 debit huwa aur ATM se nikla 500 ke 10 note 5000 turant aa kar complain ki to waha se jabab aaya ki ham us ATM ke CCTV ko check kar ke 48 our mai batayege aur 3 may ko 14.37 min par messagae aaya hai ki
                          we are unable to reverse th partial disputed amount as it has been paid completely as per our records .
                          ye kaise sambhaw ho sakta hai ki paise aapke ATM se nikle bhi nahi aar Ac bhi match ho gaya
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RASHMI RANJAN Parida
                            from Mumbai, Maharashtra
                            May 4, 2017
                            Report
                            Copy

                            Address: Pune, Maharashtra, 412208

                            I am a customer of axis bank & my s/b account no is [protected].
                            On 03/04/2017 around 9-10am hrs i had used icici bank atm (Atm id-sfvd8181) in sanaswadi (Pune) for money withdrawal but the txn failed with a network error. I didn't get the money but my 500 rupees was debited from my axis bank account.

                            Icici bank not getting any correct information about that transaction. Please investigate and get it credited back to my axis bank account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            May 04, 2017
                            Updated by RASHMI RANJAN Parida
                            I am a customer of axis bank & my axis bank account no is [protected].
                            On 03/04/2017 around 9-10am hrs I had used ICICI Bank ATM(ATM ID-SFVD8181) in Sanaswadi(pune) for money withdrawal but the txn failed with a network error. I didn't get the money but my 500 rupees was debited from my axis bank account.

                            Icici bank not getting any correct information about that transaction.Please investigate and get it credited back to my axis bank account

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harish Pratinidhi
                              from Bengaluru, Karnataka
                              May 4, 2017
                              Report
                              Copy

                              Address: 560040
                              Website: www.killerjeans.com/icicinetbanking

                              Hi,
                              I purchased killer watches mode no: klf354002 and klf352001from website www.killerjeans.com/icicinetbanking on 24th april, but still i didnt received product.
                              I already paid money for product, please find below details.
                              Product name : killer timewear for women

                              Please find the below mail confirmation from icici.

                              "thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

                              This is to confirm receipt of your order

                              Product name : killer timewear for women

                              Model no : klf354002

                              We are in process to execute the same.

                              Your order shall be delivered within next 28 working days.

                              You shall get the courier tracking no. Once its shipped from our end.

                              For any assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

                              Thanking you in anticipations.

                              Thanks & regards,

                              Customer support team"
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ritesh shrivastav
                                from Hisar, Haryana
                                May 4, 2017
                                Report
                                Copy

                                Address: Bathinda, Punjab, 151001

                                Dear sir,
                                I have not done single transition with this credit card. On which basis you are sending me such debit note. I will not pay such amount you sending me. Plz check it again.

                                Please note that i do not want to use this credit card send me the correct debit amount, i will pay that and surrender your credit card to you.

                                Plz solitution my complaint, othewise i go to court

                                Credit card number [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dolphy68
                                  from Mumbai, Maharashtra
                                  May 4, 2017
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 400072

                                  Dear Sir/Madam,

                                  One of our Employee has credit card payment issues and he is based in Bangalore now. He is not picking up your collection department calls.

                                  Now a lady named Rajshree is calling up and abusing our HR employee very badly. We are not involved in any way for this transaction nor have sanctioned anything from the company.

                                  Our company is nowhere involved in this Credit Card transaction and all this collection is his personal.

                                  So please restrain your collection department from calling on our company phone or else we will have to approach the police or Consumer Court against ICICI.

                                  Yours Sincerely
                                  Mr. Dolphy Mendonsa
                                  Manager
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Roshni John
                                    from Tiruvalla, Kerala
                                    May 4, 2017
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka, 560029
                                    Website: www.icicibank.com

                                    This has been an extremely horrifying experience from your bangalore gift card section and their supervisor imran.. I had applied for a gift card which was dispatchd to some unknown address and after several promises and re-requests not being fulfilled, i asked to cancel my request and refund my money. I was promised again that i would be geting the money by may 1st, then by may 2nd and today they are saying i wil receive by may 5th.. Imran who said he is the supervisor, kept promising that he would call and update me, which never happend
                                    I have spent a lot f time and my money in 1 request of geting a gift card for my boyfriend's birthday which was on april 19th and i have had the worst customer service experience of my life
                                    I demand my money (Rs10114) to be credited to my accound immediately and a compensation for the waste of time and unpleasant experience.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Bhuvana Jayabalan
                                      from Chennai, Tamil Nadu
                                      May 4, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600097
                                      Website: www.icicibank.com

                                      I have done transaction of 10000 rs on 9th jan 2017
                                      From ac:[protected]
                                      Icici bank
                                      Bhuvaneswari j

                                      To ac:[protected]
                                      Indian bank
                                      Mageshwaran d

                                      Transaction ref no: ref[protected]

                                      Note : i have made 3 fund transfers on the same day (1 neft and 2 imps) out of which 1 neft and 1 imps transaction was successful and another imps has failed.

                                      I transferred on jan 9th but still didn't get that amount in my account. Contacted both the bank branches and no proper response.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit