Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14239
Unresolved
9375
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
933
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 713

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
strepto
from Chandigarh, Chandigarh
Report
Copy

ICICI Credit card No 4477468312231025

Address:Chandigarh, Chandigarh, 160020

Please note that I have been charged auto debit refusal charges & interest more than once where as i have not given any auto debit instructions.
My savings account with ICICI bank is deactivated for last more than 10 years.
This leaves me with no option than to close the said credit card afer clearing the current balance.
So you are requested to inform me the amount due as on date so that I can close my credit card in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit_84ya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My father's saving account in ICICI bank , branch-Motihari

Address:East Champaran, Bihar, 845401
Website:bankifsccode.com/ICICI_BANK_LTD/BIHAR/PURBI_CHAMPARAN/MOTIHARI

My Father's saving account in this bank is dormanted by the bank .
he had requested and applied for activation of the account by providing kyc and application form to the bank but the bank is not reactivating the account.
it has wasted our tym as well as money from the month of january.
as many time we went to bank the employees and manager says to write an application and apply again with kyc and all. we are fade up...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhirup Banerjee
Report
Copy

Dcardfee charges

Address:Pune, Maharashtra
Website:icici

Name: Rupali Mitra

A/C number:[protected]

Transaction details:

24/03/2017 24/03/2017 DCARDFEE0845MAR17-FEB18ST22.5 172.50

My wife's account has been charged a fee that we do not recognize.Can you be kind enough to explain the charges?
I have attached the required details above and the transaction details.
Our account has never been charged these type of charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kprabhjyotsingh
from Delhi, Delhi
Report
Copy

De-pledge not done on time

Address:New Delhi, Delhi, 110058

The bank official at CP brach has taken request for de-pledging on Mar 27, 2017 however due to delay by bank in closing the pledge I have been fined for interest by bank and officals are playing blame game on one another in dept.
I want stick action against back and want to sue them for suitable compensation.
this the mail written to bank officials includiung Service heads -bank & quality, RBI

Dear Saurabh, br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Partiush Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transferred money into wrong account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I had to transfer Rs 5000 in a account of icici But i accidentally entered 1 digit incorrectly and the money is transferred in Some other A/c of icici.
There is no executive of icici to whom i can speak over the phone.
The payment was made online through axis bank application.
How can i get back the money to my account?
Its urgent. I would be obliged if you could work on this and revert to me as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Annapurna Dabhade
from Mumbai, Maharashtra
Report
Copy

Annual fees charged on free credit card

Address:Mumbai City, Maharashtra, 400065

I am holding ICICI Platinum credit card- [protected], which is supposed to be free. They have charged 500 + 75 as annual charges, in spite taking follow up no one could answer it why, one of customer care executive told me it is Coral card, although I have platinum card.
Since I didn't pay it they have applied late fee charges and interest for that amount which has been falsely charged to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110091
Website:www.consumercomplaints.in/new_complaint

Team,

There is no way through which we can talk to the representatives. I had applied for credit card and got the message that the application has been approved and also got the credit card, but suddenly after 4-5 days of receipt of card i got the message that my application is not approved and i should try after 6months. Really don't understand the goo[censored]p and zero connectivity with the representatives, every time i try logging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lokpal anand
from New Delhi, Delhi
Report
Copy

Non receipt, pin for debit card no 4722546287042049

Address:282002
Website:[email protected]

A DEBIT CARD No. mentioned under subject was sent to me on dated 11 Mar 17 vide my saving account No[protected], but the pin number as promised in your letter has not been receipt till today ie 10 April 2017.
In view of the above you are requested to send it immediately on the address mentioned below :-
LOK PAL ANAND
8, MOTI-KUNJ
AGRA-282002-UP-INDIA...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
romitn
from Surat, Gujarat
Report
Copy

Auto debited amount without my approval

Address:Mumbai City, Maharashtra, 400 051.

I am a ICICI bank account holder. The bank/one-assist has auto debited Rs.1779 from my account without my approval for renewal.I don't want this one assist membership as i don't feel its safe.Also i was not informed about auto debit or auto renewal so cancel the one assist membership and refund the same.

Deactivate / Cancel & refund the amount( relationship no is 884562.)

Please take necessary action refund the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
archanagorkal
from Delhi, Delhi
Report
Copy

Not received experience letter and relieving letter

Address:Raichur, Karnataka, 584101

I archana g ex employee of icici bank ltd.. Joining date july 2013 and releaved on oct 2016.. Til now havent reiceved expirience letter and releaving letter.. And for my further future careers creating problem for not submitting the said documents. And unable to login alumini site so kindly revert back

Emp no :273226
Mobile :[protected]
Email id : archana. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A.shetty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding to renewal of my credit card

Address:Bangalore, Karnataka, 560056
Website:Customer care

I am a holder of icici bank business card no. 4132 ×××× ×××× 1018 the validity which has been expired last month of March I have been received the new pin a month ago but haven't received the new card yet, when enquired at the nearest bank branch they insisted me to call customer care for the present status of my card. Even though I tried calling, it was of no use for me as I didnt get any solution for my quarie . This inconvenience...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411057

I have a total outstanding of around 19000 INR towards my icici credit card bill. From quite some time i am following up with their customer care to waive off late charges of around 3000, which is already imposed on the bill. Have already explained that non payment was due to my mother's illness and hospitalization, but they are not ready to waive off even as a one time goodwill gesture, which all banks readily do.
Regards,
User...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maruthaselvan J
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my money on withdrawal

Address:Chennai, Tamil Nadu, 600089

I went to withdraw Rs.3000 cash from ICICI bank ATM which is Opposite DLF at guindy On 29.3.2017 at 11:52AM when i entered the pin number and waiting to receive cash from the ATM machine cash doesn't came out from the ATM but i have got a message in my mobile regarding my withdrawal this was really a very bad experiences in ATM which i ever had before. But i thought the amount will be reversed to my account within 24hrs but till now i didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:600083

I see too many transactions on my ICICI Bank Savings account for no reason, this may be happening with other customers also. Need ICICI bank to check and refund for everyone.

PrivlgMABchgs, Feb16+ST 21.75 171.75
PrivlgMABchgs, Mar16+ST 21.75 171.75
PrivlgMABchgs, Apr16+ST 21.75 171.75
PrivlgMABchgs, May16+ST 22.5 172.5...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jabir Sathar
Report
Copy

OTP

Dear sir

I'm icici bank holder since 2 years now I'm moved to saudi arabia. I can't use the online transaction and more add payee..., like that. If you can send otp to my email id, i am so helpful. Please let me do the solution.

My email : [protected]@gmail.com


Account number :[protected]

Saudi number:[protected]

If you solve the issue very quickly that's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:East Godavari, Andhra Pradesh, 533005
Website:Icici

I'd like to bring to your notice regarding the humiliating behaviour of a clerk-cum -cashier.
Mr.G.vinod working in one of your branches of your bank, at Sarpavaram branch in Kakinada.East Godavari Dist. Andra Pradesh.
It's been since several times whenever I happen to have an encounter with him, he responded annoyingly irrespective of customer welfare and the age. This rediculated behaviour of his has hurted my moral and brought...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohd Abdul khalid
from Mumbai, Maharashtra
Report
Copy

Withdraw amount from my debit card

Address:431001
Website:[email protected]

Dear Team,
I have salary Account in ICICI BANK LTD, Adalat Road, Branch, Aurangabad, on 04/04/2017 some one debited my amt of RS 67977/- I complain to Call Center, In ICICI BANK Branch n also in nearest police station, I keep this fund for my mother treatment so pls take quick action n Refund the Amt ASAP.

Thanks N Regards
Mohd khalid
Mob [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SOHANkarmakar'S video channEL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PL(personal loan)

Address:Hooghly, West Bengal, 712203

I applied for a personal loan on 04/04/17. After phone verification they told me to keep all necessary documents handly and fixed a appointment date but no one came. I contacted with customer care, again they gave a appointment date but no one came. I feel so occurred & my loan amount is very urgent and they playing with me.
Loan reference no:- PL07296748...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sourav2348
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irctc icici bank rs 100 offer

Website:icommerce.icicibank.com/ICICI_IRCTC/searchTrainLand.action

There is an issue with https://icommerce.icicibank.com/ICICI_IRCTC/searchTrainLand.action

This is second time i made payment to book tickets with icicibank, session was timed out immediately after payment was made. I opted to book the ticket to avail rs 100 cashback offer. But session was timed out and ticket was not booked. I faced the same issue few months back.

Please refund the amount at earliest.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rijo R
from Chhota Udepur, Gujarat
Report
Copy

Delay in opening current account.

Address:Vadodara, Gujarat, 390016

I had applied for opening a current account for my startup placement company. They took my documents, cheque and every details for opening account. And after everything is cleared; now they are saying we cannot assure you that your current account will be cleared. I do not know what the exact problem they are having. No one is ready to talk with me. Is this the way the bank treat any customers. The bad service is provided by ICICI bank, Vasna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy