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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 714

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S
Sheelam713
from Jabalpur, Madhya Pradesh
May 4, 2017
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Address: Hyderabad, Andhra Pradesh, 500072

I am tried to withdraw 20, 000/- money in icici bank atm but with out drawing amount my account showing as amount debited.

Please help me get the amount

Atm center details:-

4th phase kphb hyd on 3-5-2017 at 21:45, atm id sacwb417
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    R
    ramesh k kayan
    from Delhi, Delhi
    May 4, 2017
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    Address: Gurgaon, Haryana, 122015

    2may ko 20000 debit huwa aur ATM se nikla 500 ke 10 note 5000 turant aa kar complain ki to waha se jabab aaya ki ham us ATM ke CCTV ko check kar ke 48 our mai batayege aur 3 may ko 14.37 min par messagae aaya hai ki
    we are unable to reverse th partial disputed amount as it has been paid completely as per our records .
    ye kaise sambhaw ho sakta hai ki paise aapke ATM se nikle bhi nahi aar Ac bhi match ho gaya
    ICICI Bank customer support has been notified about the posted complaint.
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      R
      RASHMI RANJAN Parida
      from Mumbai, Maharashtra
      May 4, 2017
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      Address: Pune, Maharashtra, 412208

      I am a customer of axis bank & my s/b account no is [protected].
      On 03/04/2017 around 9-10am hrs i had used icici bank atm (Atm id-sfvd8181) in sanaswadi (Pune) for money withdrawal but the txn failed with a network error. I didn't get the money but my 500 rupees was debited from my axis bank account.

      Icici bank not getting any correct information about that transaction. Please investigate and get it credited back to my axis bank account.
      ICICI Bank customer support has been notified about the posted complaint.
      May 04, 2017
      Updated by RASHMI RANJAN Parida
      I am a customer of axis bank & my axis bank account no is [protected].
      On 03/04/2017 around 9-10am hrs I had used ICICI Bank ATM(ATM ID-SFVD8181) in Sanaswadi(pune) for money withdrawal but the txn failed with a network error. I didn't get the money but my 500 rupees was debited from my axis bank account.

      Icici bank not getting any correct information about that transaction.Please investigate and get it credited back to my axis bank account

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        H
        Harish Pratinidhi
        from Bengaluru, Karnataka
        May 4, 2017
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        Address: 560040
        Website: www.killerjeans.com/icicinetbanking

        Hi,
        I purchased killer watches mode no: klf354002 and klf352001from website www.killerjeans.com/icicinetbanking on 24th april, but still i didnt received product.
        I already paid money for product, please find below details.
        Product name : killer timewear for women

        Please find the below mail confirmation from icici.

        "thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

        This is to confirm receipt of your order

        Product name : killer timewear for women

        Model no : klf354002

        We are in process to execute the same.

        Your order shall be delivered within next 28 working days.

        You shall get the courier tracking no. Once its shipped from our end.

        For any assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

        Thanking you in anticipations.

        Thanks & regards,

        Customer support team"
        ICICI Bank customer support has been notified about the posted complaint.
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          R
          ritesh shrivastav
          from Hisar, Haryana
          May 4, 2017
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          Address: Bathinda, Punjab, 151001

          Dear sir,
          I have not done single transition with this credit card. On which basis you are sending me such debit note. I will not pay such amount you sending me. Plz check it again.

          Please note that i do not want to use this credit card send me the correct debit amount, i will pay that and surrender your credit card to you.

          Plz solitution my complaint, othewise i go to court

          Credit card number [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            D
            Dolphy68
            from Mumbai, Maharashtra
            May 4, 2017
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            Address: Mumbai City, Maharashtra, 400072

            Dear Sir/Madam,

            One of our Employee has credit card payment issues and he is based in Bangalore now. He is not picking up your collection department calls.

            Now a lady named Rajshree is calling up and abusing our HR employee very badly. We are not involved in any way for this transaction nor have sanctioned anything from the company.

            Our company is nowhere involved in this Credit Card transaction and all this collection is his personal.

            So please restrain your collection department from calling on our company phone or else we will have to approach the police or Consumer Court against ICICI.

            Yours Sincerely
            Mr. Dolphy Mendonsa
            Manager
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              Roshni John
              from Tiruvalla, Kerala
              May 4, 2017
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              Address: Bangalore, Karnataka, 560029
              Website: www.icicibank.com

              This has been an extremely horrifying experience from your bangalore gift card section and their supervisor imran.. I had applied for a gift card which was dispatchd to some unknown address and after several promises and re-requests not being fulfilled, i asked to cancel my request and refund my money. I was promised again that i would be geting the money by may 1st, then by may 2nd and today they are saying i wil receive by may 5th.. Imran who said he is the supervisor, kept promising that he would call and update me, which never happend
              I have spent a lot f time and my money in 1 request of geting a gift card for my boyfriend's birthday which was on april 19th and i have had the worst customer service experience of my life
              I demand my money (Rs10114) to be credited to my accound immediately and a compensation for the waste of time and unpleasant experience.
              ICICI Bank customer support has been notified about the posted complaint.
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                B
                Bhuvana Jayabalan
                from Chennai, Tamil Nadu
                May 4, 2017
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                Address: Chennai, Tamil Nadu, 600097
                Website: www.icicibank.com

                I have done transaction of 10000 rs on 9th jan 2017
                From ac:[protected]
                Icici bank
                Bhuvaneswari j

                To ac:[protected]
                Indian bank
                Mageshwaran d

                Transaction ref no: ref[protected]

                Note : i have made 3 fund transfers on the same day (1 neft and 2 imps) out of which 1 neft and 1 imps transaction was successful and another imps has failed.

                I transferred on jan 9th but still didn't get that amount in my account. Contacted both the bank branches and no proper response.
                ICICI Bank customer support has been notified about the posted complaint.
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                  K
                  kvidh
                  from Mumbai, Maharashtra
                  May 3, 2017
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                  Address: 411001
                  Website: www.icicibank.com

                  Sir,
                  I am completely surprised at the auto-renewal of my FD[protected]. This has caused unnecessary inconvenience to me as I was looking forward to maturity of this FD.
                  Also when I try to premature closure of this FD through my online bank account, I am not able to close it as I am continuously getting an error 'Lein marked on FD/RD'. I am very frustrated with this experience. How am I supposed to close this account now as I need this amount immediately for purchasing of a property in next 2 days
                  I am having very bad experience with ICICI banking services.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    abhisheksharma.ms
                    from Delhi, Delhi
                    May 3, 2017
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                    Sir/Madam
                    I am writing this complaint regarding a credit card which was issued in my name by I.C.I.C.I bank, the number of credit card is [protected]. I came to know about the card few days back when i applied for a loan and the person in that finance company told me about this credit card and also there is an amount of Rs 20955 pending to me.
                    sir/ madam this is a serious problem as it is hampering my cibil score and even i don't know the issuing branch, or date of issue or anything about this credit card.This credit card really don't belongs to me, i do not know nothing about it, kindly look into this matter and ask the banking to find the real culprit and remove this rubbish from my cibil report.
                    looking forward for your immediate action.
                    Thanking you
                    Abhishek Sharma Phone-[protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      sharmilisen
                      from Hyderabad, Telangana
                      May 3, 2017
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                      Address: Kolkata, West Bengal, 50007

                      Respected Sir,

                      My ICICI Bank Card number ending with 2005 has been stolen in DMart Citi Bank, Ramanthapur. Till the time I realized it is stolen and I blocked the card, the thief withdrew Rs.10, 000.00 from an ATM.

                      When I took this card, I was said that it is insured. But ICICI Bank is unwilling to take any care of this matter and they asked me to pay for it including Interest and Service Tax.

                      Since the statement is not generated yet, I asked the Customer Care from which ATM my money has been withdrawn. They are not willing to say that as well.

                      So, I would request you to look into this matter and make ICICI Bank take care of situation as this is my hard earned money.

                      Best Regards,
                      Sharmili Sen
                      Contact No. +91-[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        R
                        rohit soniya sahu
                        from Gwalior, Madhya Pradesh
                        May 3, 2017
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                        Address: Jabalpur, Madhya Pradesh

                        Dear sir
                        My name is rohit sahu and i have a salary acount of icici bank peethampur indore. I want to deposit 4000rs in my salary account by my brother in sihora icici bank but bank cashier didn't deposit it. I need it but no one help me. I m not satisfy by your bank services that's by i want to close my salary account of icici bank.
                        Please help me..
                        ICICI Bank customer support has been notified about the posted complaint.
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                          B
                          BALAJI KATTA KRISHNA MURTHY
                          from Bengaluru, Karnataka
                          May 3, 2017
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                          Address: 560027

                          Dear, I have received a call from [protected] mentioning that they are from ICICI Bank credit card informing that i have not used my rewards points and it has got expired they would refund the same back into my account which can be utilized immediately, they wanted my DOB which i refused to share, after refusal they started using filthy language and abusing me.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            D
                            DikshaKushawah
                            from Pune, Maharashtra
                            May 3, 2017
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                            Address: Pune, Maharashtra, 411052

                            I am diksha kushwah, i have received call from lady (Mob no.: [protected]) on 29/04/17 at around 13:25 hrs saying that based on your credit card reward point you are receiving gift from the bank and asked me to confirm the credit card details. I want to say that some of my card details are already their with her and she was confirming the same. Please note that have not provided my atm pin for the same but still they have transected of rs 7898 without informing me saying that this will be refund in 72 hours and given me the helpline no [protected].
                            So how my card details and my mobile number came to her? Its bank responsibility to secure my personnel details because based on such information customer can not realize that call is from bank or its a fake caller. Due to this customer are trapped and fake callers are doing the fraud. There are so many such cases are there with the same fraud happend to him.

                            Both numbers are working right now. I request you to track the numbers and investigate earliest because they can change the numbers. I can provide the details if required.

                            I have also complaint the same to consumer dispute department. I have also mailed to [protected]@icicibank.com regarding this fake calls.

                            Please call me if further information required. I have call record of the fake call.
                            ICICI Bank customer support has been notified about the posted complaint.
                            May 04, 2017
                            Updated by DikshaKushawah
                            Today I got another call from [protected] and offer gift on my credit card.
                            she was asking again my credit card details.
                            Please take a action against these guys immediately there phone no is working.
                            May 18, 2017
                            Updated by DikshaKushawah
                            Today I got another call from [protected] and some days ago I got call from another number.

                            Even I blocked my credit card.
                            How these guys doing this fearlessly. I thought bank and police not doing investigation or not tacking any action against it.
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                              pardeepror
                              from Gurgaon, Haryana
                              May 3, 2017
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                              Address: Chandigarh, Haryana

                              Regarding to transaction[protected]
                              Dt:08/04/17 BALA JI FILLING ST

                              11.50

                              NO payment was withdrawn in transaction history @ 8/4 17.
                              According to 10/4/17 there was 150 is withdrawn for petrol.
                              But surcharge is withdrawn of 11.50 on 15/4/17/
                              It should be 2.5% of 150 that is 3.75 not 11.50.
                              They deduct more then 2.5%
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Sheetal Krishna
                                from Bengaluru, Karnataka
                                May 3, 2017
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                                Resolved

                                Website: www.icicibank.com

                                While booking train tickets via IRCTC, my transaction failed and the ticket wasn't booked, but the money was deducted from my account.
                                Transaction ID: [protected]
                                Date[protected]
                                Ph. Number: [protected]
                                Kindly reimburse me. I have been trying to call all available customer service numbers, but I have only received recorded messages and haven't been able to talk to a single customer care personnel. It's extremely frustrating when you try 10 different numbers yet not a single person responds. Please get back to me ASAP.
                                May 3, 2017
                                Complaint marked as Resolved 
                                This complaint as not yet been resolved!! They have marked it as done without resolving the issue!
                                ICICI Bank customer support has been notified about the posted complaint.
                                At the time of opening demat 0 charges as they told me and I am investing in SIP they started charging in every sip ok but know this month again they have charged 805 rupee I am not making that much profit they are fakely charging after 1 year
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                                  S
                                  srikanthhhhh
                                  from Hyderabad, Telangana
                                  May 3, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500081

                                  Dear S ir,

                                  nallamothu.[protected]@powermech.net, this is my icic credit card mail id but mail

                                  id is not correct so can u change mail id, [protected]@gmail.com this

                                  is correct mail contact number [protected] please updated my status asap ...
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                                    A
                                    Ashok Behuria
                                    from Kolkata, West Bengal
                                    May 3, 2017
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                                    Address: 769005

                                    Hello,

                                    I made two transactions on 2nd May 2017 one through my debit card and other through net banking (details of which given below). However in both the​ cases transaction failure happened but amount was deducted twice from my account. In such circumstances this makes quite an unruly situation for users.

                                    Could you please notify when will my refund take place?
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Still no redressal has been provided by the bank. This bank is hopeless
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                                      R
                                      Rohan dhumal
                                      from Mumbai, Maharashtra
                                      May 3, 2017
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                                      Address: Mumbai City, Maharashtra, 400022
                                      Website: Www.consumercomplaints.in

                                      Dear
                                      All,
                                      We are withdrawal cash repees 5, 500/- in icici bank ltd, chunabhatti shaineshwar mandir ATM, in through my HDFC bank ltd. Debit card at 2 may 2017 at 5:32 pm.
                                      Cash not withdrawal at ATM but debited in my accunt. We inform to security gard and ATM machine repairer not received sicuriry says cash refund in you account 30 minutes. But till not any refund in my account.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      I request you to share your account details, transaction details, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        proy83
                                        May 3, 2017
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                                        Address: Chandigarh, Punjab, 160022
                                        Website: www.icicibank.com

                                        I went to the icicibank branch hsr layout in march 2016 and requested to close the credit card before i left the country. The icicibank representative confirmed that the card is closed/deactivated forever.
                                        Now in april 2017, i am getting the (Card renewal fees + late fine) for the same card on my account. When i called from the us, customer care is asking me to call from my registered number only, which is in india, or write an email. I cannot call from my registered mobilenumber and on email, there is no reply.
                                        When called multiple calls and multiple phone disconnections, i was told you have to pay the fine else it will keep on accumulating as your card was not closed ever.

                                        I wish to get this resolved, why was the card not deactivated and why i am not getting the email response.
                                        ICICI Bank customer support has been notified about the posted complaint.
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