ICICI Bank Complaints & Reviews

Dear Sir,

I have my SB A/c No.[protected] in name of Suresh Kesnani HUF in your ICICI Bank, Jagatpura Branch, Jaipur (Raj), India. Of which i have Debit card No. [protected] with registered Mobile No. 0091-[protected].

I was suffering on some remittance Sites on 23.04.2017 by using my house internet (from Jaipur) where i shared my account details with Atm Pin which had been asked by Site. But any transaction didn't happen on day. On very next day 24.04.2017 i got surprised when i had received constant 6 SMS at 12:34 PM each of Rs. 5000/- (Mean Total 30, 000/-) has been debited my account for debit card purchase. Which was not made by me even. With no wait i rushed to ICICI Bank, Jagatpura Branch, Jaipur and informed them regarding all 6 Fraud transactions and blocked my above said Debit Card and received Complain No. SR[protected] from your call center with SMS Received at 01:36 PM.

It was just one hour duration from the time of transaction and complain at your branch office. All 6 Payments had only 1 minute duration and I don't have any link with reliance and ZIpcash where these fraud txn payments are made.

I have lodged FIR at Police Station " Pratap Nagar", Jaipur (Raj), India on 28.04.2016 and informed the same to your ICICI Bank Jagatpura branch respectively. Please check from where and by whom and to whom these transaction has been made. That's easy for your cyber cell to suspect by IP Address and TXN Number.

Please do needful to get my money back into my account and suspect the fraud which has been made by someone other by hacking my personal account details.

Attached are;s:-

1) FIR Receipt from Police Station Pratap Nagar, Jaipur
2) Detailed Complain Application submitted to bank and Police station.
3) Pass book mentioning 6 Fraud entries of total Rs. 30, 000/-

Awaiting for your soonest reply with positive support.

Thanks
Suresh Kesnani

Hi
I have transfered 5000 Rs in my beneficiary account [protected] on[protected]. But it is not reflecting in that account. So many time i have complaint to ICICI Bank but till time no solution. They are saying that amount is credited in PNB account but PNB is refusing same. Now tell me how can i get money back.

Last 28 days i am following

My name is jayantilal thakkar and i am getting calls from nos[protected], 61362998 and 61362900 on my residence no as well as the office saying that my son manish thakkar has taken a credit card and there is outstanding amount in it. I have severally told them that i have expelled my son from my house and he is no longer staying with me for the past ten years. But the guy calling is using abusive language with me only but with also with my wife my daughter in law and my grand childrens. He is telling only one thing if you want to close this calls you will have to pay the money or we will send persons at your house who will harass and get the money of the bank. My concern is that why is still harassing us as i have already informed him that my son is not staying and also i was not the guarantor of the credit card please help me to resolve the issue

My Loan account No LPAMB[protected] was settled by the Bank vide letter dated 20/10/2014 and the settled amount Rs.25000/- was paid by me on 31/10/2014 at Vaishali branch of ICICI bank but the CIBIL statement still showing balance amount against my name, thereby bringing the CIBIL score down besides my liability towards the Bank. I have complete records of all transactions and the settlement letter in my record. Please help in the matter

I am an Ex Employee of ICICI Bank. I was a sales officer in ICICI Bank and as per the Norms of Bank stated in the offer letter on achieving the given targets I was supposed to get certain amount of incentive as per the given calculations on quarterly intervals which was been paid regularly, but when I resigned from my services the amount of incentive which was earned by me before resigning from services The Bank refused to pay. Even after along follow up with the HR it was all vain I have a documented proof in the form of bank offer letter wherein it is nowhere stated that I wont be eligible for the incentive amount. Hence I request you to Help me in getting my money from bank Its been now three months I have been following up with ICICI Bank.

Thanks & Regards
Aarti Chandan

Dear sir/mam

I mr. K v durga prasad having credit card of icici bank [protected]. Of which an unauthrised
Transactions of amount rs.36000/- carried out on 27.04.2017 00.10 hrs without otp and other secutiries
Ystems. At 7.30 am i registed a complaint in custmer care no. Sr[protected]. As they replied to reslove
In 72 working days and they simply said such a frouds can happen. As per their words all security
Ystems are invalied for my money in icici bank.

Of which i suspect the members of icici bank has been involved in this unauthorised transactions.

If such a security system fails how we belive banking systems as indina govt. Insist to change cash
Less system to all indian citizens.

So, i requesting you to involve in this matter and resolve at the earliest.

I've been on a job shift due to an family emergency, and guys at icici had started calling third parties, my co-workers & my relatives, even after speaking to the executive yesterday.

Also these executives at icici bank reveal my financial information to my colleagues and relatives (Third party calling is not allowed)

Even after mentioning this few of my cousins have been receiving call on my behalf even after telling them not to.

This lady ms. Kavita pawar ([protected])
When asked the agency name, says cannot disclose the name of the agency though they can disclose my authorised financial information to my colleagues and relatives,
Also after telling them that i'll file a complaint against this happening she is not really bothered.

Need to file in a complaint for this issue and hoping for some help / compensation and strict actions to amend this process.

Thanks
Siddharth saxena
[protected]

Dear sir,

I on behalf of bank of baroda rudrapur branch writing to inform you that by mistake a neft was credited in different account and mail has been marked to neft. Query on 14-04-17 with continuous followup till date but the amount has not been refunded to our customer account. Neft cell are saying they are taking debit confirmation, but how many days it is required for this as now more than two weeks have passed.

Therefore we request you to kindly look into the matter and resolve it soon mail have been marked daily to neft. Query with ref no[protected].

Regards

Bank of baroda
[protected]

I am Anjani kumar. 690.00 rupees has been deducted from my account as (SMAB chgs mar-17) dp charges on 26/04/2017. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is 0078*. Please be inform that i have never used my demat account since the time it was opened. I want to deactivate my demat account but i am a unable to go at icici branch as i do night shifts so its impossible for me to do it. Request you to kindly return my money back & help me out by getting rid of the same. I am loosing trust on icici bank whether my money is safe here or not because you deduct money from my account without notifying me. Need action on priority.

I made a transaction of RS.17, 444 by paying Citi bank card bill on 6/3/17 by using icici net banking which was incorrect how ever that payment got reversed from Citi bank end on 14/3/17 but never reversed to my account. Attached are the screenshots of my icici bank statement and the other citi bank card statement where the payment is reversed. how ever i called several times to both the banks CITI bank says we have reverted the amount it is not our fault and ICICI bank says we did not received any money from CITI bank iam disgruntled by their service, i wanted to sue both companies for their improper response to customers. Please look into the details and take necessary action.
do the need full.

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[protected] dp chgs till mar-17' — 805.00'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi team, i am didnt use demat account till now its a supplimentary service which is handed over to me at the time of opening an account. Now the 805 rs have been deducted from my saving account. The executive has confirmed that its an additional service we are providing totally free. My acctno:[protected]. Pls refund or let me know the account closer procedure. I dont want to continue salary saving account with icici bank, same i need to close the account for my wife and my father as well. Please suggest.

I closed my credit card last year after settling the payment, however, icici bank has been calling me dozens of times threatening to pay 55, 000 rs. Money as they failed to close my account and are now asking for copy of settlement later which they haven't sent. I had escalated the issue to their team but there has been no response. My case was being handled by anupama and krishnan iyer who haven't given an update in so long whilst the collection calls, mesages, mails and visits continue. This is an absolute torture from a company full of crooks. Stay away from icici bank.

Hi,
My name is devendra kumar pareek & i had a credit card from icici bank in year 2008-09 & somehow i missed to pay the outstanding of this card.in year 2013, i made a full payment of this card (Not settled with minimum payable) but still it is reflecting as settled in cibil report & impacting my financial profile.
Can someone on this portal help me to resolve this issue..

Regards
Devendra kumar pareek
Mob: [protected]

I am harish yadav. 805.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till mar-17) dp charges on 26/04/2017. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is 03760*. Please be inform that i have never used my demat account since the time it was opened. I want to deactivate my demat account but i am a unable to go at icici branch as i do night shifts so its impossible for me to do it. Request you to kindly return my money back & help me out by getting rid of the same. I am loosing trust on icici bank whether my money is safe here or not because you deduct money from my account without notifying me. Need action on priority.

I have recently joined a new company and my employer needed me to open an account in ICICI bank. I have submitted documents since 3 weeks and still my account is not opened. Because of this I will not be receiving my salary this month end. There are certain liabilities for which I will be responsible if not paid on time. Everyday I visit the bank and chase the bank officials. They have given the number of their officer but after calling multiples times my call isn't received. The bank manager says that they have received the form now and is in under process. Since 3 weeks the form is under process. I am highly disappointed by the kind of service ICICI is offering to the customers without considering the due problems that would arise for the customer because of their casual attitude.

I transferred rs 26700 through imps on 27th april at 1:30 pm from icici a/c to union bank a/c.

Transaction remark : mmt/ref[protected]/[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.26700.00 is timed out at beneficiary bank on 27-apr-2017 13:39:02. Txn status will be updated by bene bank in 3 working days."

Kindly cancel my credit card no is [protected] with immediate effect.
Card exp date is 12/18

I have few fd's account with icici bank, two of them matured in feb 2017 those fd not renewed or closed automatically which i created y online banking

If there is any problem for renewal/closing the bank shall send a alert by email or sms they did not done it

After i raise service request for renewal of fd's on 20th of april, i got email message from the bank saying your fd over due

The bank trying...

Dear Sir/madam,

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.
A.c no.[protected]
Chandra pratap Singh
Mobile new [protected]

Thanks & Regards,
Keerthi.