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ICICI Bank Complaints & Reviews

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Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 714

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K
kvidh
from Mumbai, Maharashtra
May 3, 2017
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Address: 411001
Website: www.icicibank.com

Sir,
I am completely surprised at the auto-renewal of my FD[protected]. This has caused unnecessary inconvenience to me as I was looking forward to maturity of this FD.
Also when I try to premature closure of this FD through my online bank account, I am not able to close it as I am continuously getting an error 'Lein marked on FD/RD'. I am very frustrated with this experience. How am I supposed to close this account now as I need this amount immediately for purchasing of a property in next 2 days
I am having very bad experience with ICICI banking services.
ICICI Bank customer support has been notified about the posted complaint.
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    A
    abhisheksharma.ms
    from Delhi, Delhi
    May 3, 2017
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    Sir/Madam
    I am writing this complaint regarding a credit card which was issued in my name by I.C.I.C.I bank, the number of credit card is [protected]. I came to know about the card few days back when i applied for a loan and the person in that finance company told me about this credit card and also there is an amount of Rs 20955 pending to me.
    sir/ madam this is a serious problem as it is hampering my cibil score and even i don't know the issuing branch, or date of issue or anything about this credit card.This credit card really don't belongs to me, i do not know nothing about it, kindly look into this matter and ask the banking to find the real culprit and remove this rubbish from my cibil report.
    looking forward for your immediate action.
    Thanking you
    Abhishek Sharma Phone-[protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      sharmilisen
      from Hyderabad, Telangana
      May 3, 2017
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      Address: Kolkata, West Bengal, 50007

      Respected Sir,

      My ICICI Bank Card number ending with 2005 has been stolen in DMart Citi Bank, Ramanthapur. Till the time I realized it is stolen and I blocked the card, the thief withdrew Rs.10, 000.00 from an ATM.

      When I took this card, I was said that it is insured. But ICICI Bank is unwilling to take any care of this matter and they asked me to pay for it including Interest and Service Tax.

      Since the statement is not generated yet, I asked the Customer Care from which ATM my money has been withdrawn. They are not willing to say that as well.

      So, I would request you to look into this matter and make ICICI Bank take care of situation as this is my hard earned money.

      Best Regards,
      Sharmili Sen
      Contact No. +91-[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        rohit soniya sahu
        from Gwalior, Madhya Pradesh
        May 3, 2017
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        Address: Jabalpur, Madhya Pradesh

        Dear sir
        My name is rohit sahu and i have a salary acount of icici bank peethampur indore. I want to deposit 4000rs in my salary account by my brother in sihora icici bank but bank cashier didn't deposit it. I need it but no one help me. I m not satisfy by your bank services that's by i want to close my salary account of icici bank.
        Please help me..
        ICICI Bank customer support has been notified about the posted complaint.
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          B
          BALAJI KATTA KRISHNA MURTHY
          from Bengaluru, Karnataka
          May 3, 2017
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          Address: 560027

          Dear, I have received a call from [protected] mentioning that they are from ICICI Bank credit card informing that i have not used my rewards points and it has got expired they would refund the same back into my account which can be utilized immediately, they wanted my DOB which i refused to share, after refusal they started using filthy language and abusing me.
          ICICI Bank customer support has been notified about the posted complaint.
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            D
            DikshaKushawah
            from Pune, Maharashtra
            May 3, 2017
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            Address: Pune, Maharashtra, 411052

            I am diksha kushwah, i have received call from lady (Mob no.: [protected]) on 29/04/17 at around 13:25 hrs saying that based on your credit card reward point you are receiving gift from the bank and asked me to confirm the credit card details. I want to say that some of my card details are already their with her and she was confirming the same. Please note that have not provided my atm pin for the same but still they have transected of rs 7898 without informing me saying that this will be refund in 72 hours and given me the helpline no [protected].
            So how my card details and my mobile number came to her? Its bank responsibility to secure my personnel details because based on such information customer can not realize that call is from bank or its a fake caller. Due to this customer are trapped and fake callers are doing the fraud. There are so many such cases are there with the same fraud happend to him.

            Both numbers are working right now. I request you to track the numbers and investigate earliest because they can change the numbers. I can provide the details if required.

            I have also complaint the same to consumer dispute department. I have also mailed to [protected]@icicibank.com regarding this fake calls.

            Please call me if further information required. I have call record of the fake call.
            ICICI Bank customer support has been notified about the posted complaint.
            May 04, 2017
            Updated by DikshaKushawah
            Today I got another call from [protected] and offer gift on my credit card.
            she was asking again my credit card details.
            Please take a action against these guys immediately there phone no is working.
            May 18, 2017
            Updated by DikshaKushawah
            Today I got another call from [protected] and some days ago I got call from another number.

            Even I blocked my credit card.
            How these guys doing this fearlessly. I thought bank and police not doing investigation or not tacking any action against it.
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              P
              pardeepror
              from Gurgaon, Haryana
              May 3, 2017
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              Address: Chandigarh, Haryana

              Regarding to transaction[protected]
              Dt:08/04/17 BALA JI FILLING ST

              11.50

              NO payment was withdrawn in transaction history @ 8/4 17.
              According to 10/4/17 there was 150 is withdrawn for petrol.
              But surcharge is withdrawn of 11.50 on 15/4/17/
              It should be 2.5% of 150 that is 3.75 not 11.50.
              They deduct more then 2.5%
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Sheetal Krishna
                from Bengaluru, Karnataka
                May 3, 2017
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                Website: www.icicibank.com

                While booking train tickets via IRCTC, my transaction failed and the ticket wasn't booked, but the money was deducted from my account.
                Transaction ID: [protected]
                Date[protected]
                Ph. Number: [protected]
                Kindly reimburse me. I have been trying to call all available customer service numbers, but I have only received recorded messages and haven't been able to talk to a single customer care personnel. It's extremely frustrating when you try 10 different numbers yet not a single person responds. Please get back to me ASAP.
                May 3, 2017
                Complaint marked as Resolved 
                This complaint as not yet been resolved!! They have marked it as done without resolving the issue!
                ICICI Bank customer support has been notified about the posted complaint.
                At the time of opening demat 0 charges as they told me and I am investing in SIP they started charging in every sip ok but know this month again they have charged 805 rupee I am not making that much profit they are fakely charging after 1 year
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                  S
                  srikanthhhhh
                  from Hyderabad, Telangana
                  May 3, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500081

                  Dear S ir,

                  nallamothu.[protected]@powermech.net, this is my icic credit card mail id but mail

                  id is not correct so can u change mail id, [protected]@gmail.com this

                  is correct mail contact number [protected] please updated my status asap ...
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                    A
                    Ashok Behuria
                    from Kolkata, West Bengal
                    May 3, 2017
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                    Address: 769005

                    Hello,

                    I made two transactions on 2nd May 2017 one through my debit card and other through net banking (details of which given below). However in both the​ cases transaction failure happened but amount was deducted twice from my account. In such circumstances this makes quite an unruly situation for users.

                    Could you please notify when will my refund take place?
                    ICICI Bank customer support has been notified about the posted complaint.
                    Still no redressal has been provided by the bank. This bank is hopeless
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                      R
                      Rohan dhumal
                      from Mumbai, Maharashtra
                      May 3, 2017
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                      Address: Mumbai City, Maharashtra, 400022
                      Website: Www.consumercomplaints.in

                      Dear
                      All,
                      We are withdrawal cash repees 5, 500/- in icici bank ltd, chunabhatti shaineshwar mandir ATM, in through my HDFC bank ltd. Debit card at 2 may 2017 at 5:32 pm.
                      Cash not withdrawal at ATM but debited in my accunt. We inform to security gard and ATM machine repairer not received sicuriry says cash refund in you account 30 minutes. But till not any refund in my account.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      I request you to share your account details, transaction details, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        P
                        proy83
                        May 3, 2017
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                        Address: Chandigarh, Punjab, 160022
                        Website: www.icicibank.com

                        I went to the icicibank branch hsr layout in march 2016 and requested to close the credit card before i left the country. The icicibank representative confirmed that the card is closed/deactivated forever.
                        Now in april 2017, i am getting the (Card renewal fees + late fine) for the same card on my account. When i called from the us, customer care is asking me to call from my registered number only, which is in india, or write an email. I cannot call from my registered mobilenumber and on email, there is no reply.
                        When called multiple calls and multiple phone disconnections, i was told you have to pay the fine else it will keep on accumulating as your card was not closed ever.

                        I wish to get this resolved, why was the card not deactivated and why i am not getting the email response.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          amitpnd
                          from Sitapur, Uttar Pradesh
                          May 2, 2017
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                          Address: Agra, Uttar Pradesh

                          I have a salary a/c in icici bank.they people before 4 yrs, debited around 45000 inr from my a/c & again hold 26000 inr by same reason.
                          My question is, without informing me, how can icici bank can do such type of fraud & how can you debit from my a/c & in your details doing fraud also & mentioning amount transferred by chq.
                          I think this bank is harrasing the customers & cheating as well.
                          I have informed to office also to no salary a/c of icici bank.
                          Thanks!
                          Amit pandey
                          A/c n.[protected]
                          [protected]@gmail.com
                          ICICI Bank customer support has been notified about the posted complaint.
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                            N
                            nell
                            from Mumbai, Maharashtra
                            May 2, 2017
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                            NEFT transaction money is not received yet to receiver

                            Address: 500025
                            Website: www.icicibank.com

                            Hi,

                            This regarding my two NEFT(10350¹, 7350¹) transactions which are done by me on 30th of Dec 2016 of which only one transaction of amount 10350¹ got credited into receivers account and 7350¹ is still pending as per my conversation with ur customer care.

                            I have been talking to ICICI since more than a month but I am not getting any trust from ICICI guys I was told by support person shrikant on saturday...
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                            Hiralal Lalwani
                            from Nagpur, Maharashtra
                            May 2, 2017
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                            Address: Jaipur, Rajasthan, 302004
                            Website: google

                            Dear Sir

                            I have current marble exports account no.[protected] with your icici bank raja park branch in jaipur i have made today two MMT Transfer 10000/- each to my saving account no. [protected] bank of india.

                            but both are failed money not come to me. we have loss money total 20, 000/- i tried to call your costumer and branch nobody do complain as we loss.

                            we want to come my money please solve as soon as possible.
                            here we are attaching both translation detail please find attached.
                            we are looking for your soonest reply
                            have nice day
                            regards
                            sanjay kumar
                            marble exports
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Madhukiran Vivekaikya
                              from Chennai, Tamil Nadu
                              May 2, 2017
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                              Address: Dakshina Kannada, Karnataka, 575001

                              Every month i have paying the minimum balance but also my principal amount is increasing.in in their customer care they not connecting the call to their executives. Bluddy service they giving. And now i have completely settled my credid amount in last month (14/04/2017) and now they have send me again some balance amount. I think they have the plane to loot the people through this way. Really fedup about this.
                              ICICI Bank customer support has been notified about the posted complaint.
                              May 02, 2017
                              Updated by Madhukiran Vivekaikya
                              I have sent a main there also no reply and I have sent a message to the helpline no to call back that also no reply till now.
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                                Y
                                YK-Patel
                                from Delhi, Delhi
                                May 2, 2017
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                                Address: 122001
                                Website: www.consumercomplaints.com

                                Dear Sir
                                I dropped Cheque on dated 24.04.17 in ATM linked drop box of ICICI bank Sec-15, Gurgaon, Haryana of amount Rs. 134602.of Bank State Bank Travancore, Maruti Udyog, Gurgaon, Haryana.As per bank bank information that cheque will be clear on 02.05.17. But till time amount not recd. in my bank account. So please help and amount must be recd in my account today.Why taking to much days for clearing cheque ???.

                                With Regards
                                Yashwant Kumar
                                Mobile-[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                I have 3 ICICI safety bonds purchased on 19/1/2001, 19/2/2002, and 26/2/2003 of Rs. 20000, 20000 and 30000 respectively. I want to know where to send bond certificates for redemption. If possible please provide me Delhi address with phone nos.

                                Regards
                                Veena Saini
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                                  Taksh Jaiswal
                                  from Kanpur, Uttar Pradesh
                                  May 2, 2017
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                                  Address: Lucknow, Uttar Pradesh, 226020
                                  Website: I am complaining about PGMIB and jee advance 2017 payment and ICICI bank

                                  I have paid fee of 2417.25 rs for jee advance 2017 at 2:00am today and it is debited from my icici bank but the fee is not paid and today is last date. Why? Please refund my money. I will complain to supreme court as i have relation with them. The payment is not made but money is debited from my icici bank account. I am very angry.
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                                    K
                                    Kuttida
                                    from Kolkata, West Bengal
                                    May 2, 2017
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                                    Address: Mumbai City, Maharashtra, 400051
                                    Website: www.consumer complaint

                                    I purchased the above bonds with deemed date of allotment being 19.02.2002, 26.02.2003 & 08.04.2005 respectively and was to be redeemed on 19.2.2005, 26.02.2006 & 08.04.2010 respectively with interest rate 9%, 7% & 6% respectively under sec.88. The other particulars of the bonds are given below:
                                    (1) face value per bond rs.5000/-
                                    Issue price per bond rs.5000/-
                                    Bondholder no.[protected], certificate no.128029
                                    Name of bondholder - sitansu chakraborty
                                    No. Of bonds - four
                                    Distinctive nos.[protected]
                                    Depository isin : ine005a08ft5
                                    (2) face value per bond rs.5000/-
                                    Issue price per bond rs.5000/-
                                    Bondholder no.[protected], certificate no.142160
                                    Name of bondholder - sitansu chakraborty
                                    No. Of bonds - three
                                    Distinctive nos.[protected]
                                    Depository isin : ine005a08g77
                                    (3) face value per bond rs.5000/-
                                    Issue price per bond rs.5000/-
                                    Bondholder no.[protected], certificate no.44225
                                    Name of bondholder - sitansu chakraborty
                                    No. Of bonds - two
                                    Distinctive nos.[protected]
                                    Depository isin : ine090a08eao
                                    As i have not received the redemption amount of any of the above certificates till now i would request you to kindly arrange to send me all the redemption amounts by cheque in the following address: sitansu chakraborty, p-39, lic park, sodepur, kolkata - 700110 at an early date.
                                    Also please note that a i have already retired from my service i have closed my bank account as is shown in your allotment advice. You may also return the amount through neft in the following account: a/c. No.[protected], bank's name: state bank of india, h. B. Town branch, sodepur, ifsc code:sbin0007654
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    I'm getting regular calls from this number for providing bank details +[protected]. please be careful about this number. This guy started abusing me and family after he realised that I got his fraud attempt. There were atleast 50 odd calls attempts made in one hour to abuse me.
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                                      pradeep8152
                                      May 2, 2017
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                                      Address: South Goa, Goa, 403601
                                      Website: www.icicibank.com

                                      I am a senior citizen from Margao, Goa and I had opened a joint account with my wife at your ICICI Margao branch around 3.5 years ago with the sole purpose of remitting money to my son who was going to study abroad.

                                      One of the officers there (Bruno) sold us this 'Privilege' Savings account saying that it gives us a better exchange rate while remitting money. What he failed to mention was that the Minimum Balance that needed to be maintained for it was Rs. 25, 000 and not the standard Rs. 10, 000.
                                      Apparently for the last 8 months we have been charged 'MABChgs-MonthYY+Stax 90' i.e. an amount of Rs. 690 every month for 8 months totalling an amount of Rs. 5, 520. We received no intimation that this amount has started to be deducted from our account and very quietly ICICI has taken Rs. 5, 520 from us. Also, nowhere can I find a mention of this figure of Rs. 690 which seems an exorbitantly high fee to charge every month.

                                      I think this is extremely shameful and despicable behaviour on the part of ICICI taking advantage of senior citizens who are not tech-savvy and will not log in regularly to see the account balance online. Since you don't have a passbook facility we can't use that to check our balance too.

                                      I strongly demand that they do the right thing here and refund us the amount that they have charged in fees, as Rs 5, 520 is a substantially large sum for retired senior citizens.

                                      After this we can make a decision on whether to maintain this 25, 000 or change to a standard account.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      I'm getting regular calls from this number for providing bank details +[protected]. please be careful about this number. This guy started abusing me and family after he realised that I got his fraud attempt. There were atleast 50 odd calls attempts made in one hour to abuse me.
                                      HI,

                                      My credit card amount is 515 Rs. i already paid by dropbox, But i don't know what they receive or not. Now every month amount is 5, 000 something. From
                                      first month i am coordinated with ICICI but they don't resolve my issue.
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