ICICI Bank Complaints & Reviews

Sir / madam,

This is to lodge a complaint against icici bank loan / collection department who has unjustifiably put the amount in my savings account # xxx224 on lien for loan taken from the bank in fy 2002 and duly settled in fy 2004-05. There was absolutely no communication regarding loan statement (Via email, phone call and hard copy letter). Since loan was settled now for more than 12 years, there was no transactions / communication regarding the same from the bank's side. Since the loan was duly settled, i was sanctioned two more loans afterwards which i have again paid in full.

When i enquired about this they talked very easily said that they have authority to do so against my outstanding for which they are not even giving the details. My account is blocked by rs. 10, 196/-. Instead at the customer care i was mentally harassed by again and again saying that i am a defaulter. I could not bear this undue behaviour because i have duly settled my loan, just because some bank official's has not closed my loan and on account of bank's inefficiency i cannot be punished.

I have already settled my loan 12 year back, i have not got any statement from banker and not at all contacted before marking lien. Now they are telling that they'll not remove the blocking until unless i pay the total outstanding which they are still showing as 10, 196/-. Particularly look for answers to the following queries :

1. Is bank authorities / collection agents sleeping for last 12 years?
2. Why wasn't i contacted about details before marking lien?
3. If ban k is holding me a defaulter, how bank can sanction two loans subsequently?
4. Why was i not informed about the one sided decision taken by the bank?
5. How can collection department put amount from my saving account on lien for recovery without informing me? Later i am getting a letter saying that the lien has been marked.
6. Bank has not provided statement of loan account?
7. Our money is not safe even in bank??

I would like to lodge my compliant against icici bank for removal the lien on my all my savings account at the earliest.

I request you to please contact icici bank and remove lien on my savings accounts immediately,

Looking forward to an early and favorable action from your side.

Neelam mishra
Mobile # [protected]

Sir/mam

I am janarthanan. Amount of 536.67 rupees has been deducted from my account as (Dp chgs till mar -17) dp charges on
26 apr 2017. I have never used my demat account till now. There was no prior notice. I haven't received any deduction
Message to my mobile. I need justice and my money back immediately. My account number is[protected]

Reliance-GSM Mobile [protected]
Order Id : [protected]
Payment failed, Rs 492.00
Please return my payment argent

Few months back there were a request call for life time free credit card.
I have accepted it and provided documents to the executive and some days later I received three credit cards Coral, metro, platinum but I applied only for platinum. While collecting the document the executive clearly said that this is life time free card and there is no any charges.

Initially, all credit card due amount was 100 Rs, but I never spent money. I blocked metro and coral credit card.

Yesterday, I received bill for platinum credit card and charge shown 115 Rs for purchase but I did not purchase any thing.

I have not start use of this credit card yet.
If not possible to provide credit card without any charges, then please cancle/block this credit card. I don’t want it.

My details.
Mr. Umesh Singh Kushwaha
Cedit card no. [protected]

I am using ICICI bank from almost 2 years. I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL M AR-17'---- INR 805.62'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my registered mobile or my registered mail id.
This is completely unacceptable and please refund my amount.

My bank account has been deducted some amount of money every 6 month for DP charges. I am not using Demat account please close it and i don't want to be this happen again. Today my money deducted is 805 with no reason. I want all the DP charges from ICICI.

My credit card no. [protected]
Dear Sir,
U r charging me unnecesary bill, due to some problem i m not using ur credit card from last one year, now i request u do'nt charge me unnecessary bill, U give me actual bill, i m ready to pay.
Thankig You,

From,
SwaranSingh K S
Mobile No. [protected]
Email Id;- [protected]@yahoo.com

Name : nandhini

Contact no: [protected]

I want to close my salary account.. Kindly do the needful..
Reason : without informing you debited 622 rupees for demat account.. This is not fair.. I never signed anything related to demat account and i didn't activate any services.. Then how can you debit my money.. I din't get not even one message or mail to related this.. Last year itself you debited 550 for demat account.. I raised a complaint.. There was no response... Either close my account or refund my amount... Why you people are deducting the money from the account without user permission.. This is completely unacceptable.. Cheating bank.. Too bad...!!!

I have account with icici bank Rajkot and no is[protected].i want to update my wife s aadhar no in my account where she is a joint holder.i went to bank and asked them to update my wife s aadhar no but they told me only 1st holder s aadhar can be updated but joint holder s aadhar cannot be updated.reason they do not have provision in the system.all other psu banks are doing physically.but this progresso bank refuse to do.rbi must take against them.

I am having an account in icici bank since last 14 years.
I am happy with provided service and transparancy through the years.

Few months back there were a request call for life time free credit card.
I have accepted it and provided documents to the executive and some days later i received the credit card (Credit card no. [protected])
While collecting the document the executive clearly said that this is life time free card and there is no any charges.

Now i came to know that there is some insurance policy charges of rs 1200.
I didin't ask for any policy for me and nobudy inform/ask me about this policy.
So how can this policy and charges applicable??

I have not start use of this credit card yet.
I don't need any health insurance form icici bank. I want credit card without any insurance/ annual charges.
Please confirm it so that i can start use of this credit card.
If not possible to provide credit card without any charges, then please cancle/block this credit card. I don’t want it.

My details.
Mr. Prabhat gaikwad
Cedit card no. [protected]

Sir/Madam,
I have already deposit my cheque at your ATM ICICI Bank in the cheque receiving box, at sector-5, Rajendra Nagar, Shahibabad, GZB.
It was very surprising to saw that till today my cheque is not cleared. Last 4-5 years every month i deposit my cheque at same place.
Its my humble request to guide me what should i do. Its not my fault, so kindly advise me how should i avoid the unnecessary penalty/interest.

Details of my cheques
1-- Canara bank- Rs. 25000
2-- PNB bank- Rs. 5878

Thanks
Navin Chandra Tiwari

Hello there,

I am deeply disillusioned and humiliated by the services offered to me by ICICI towards my Home Loan (A/C - LBPUN[protected]).The cheque (No - 260348) handed over to me by ICICI for the Balance Transfer has bounced.
I couldn't submit the said cheque to Axis (for balance transfer) immediately after receiving it (from ICICI)due to some unavoidable personal issues and being out of country for some time.After...

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL MAR-17'---- INR 517.50'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi,
Issue: auto debit return fee.

Summary: i have not opted in for auto debit service i want my money back for all the months i have paid for the service.

Off late there has been extremely disappointing customer service for me. I have been charged for auto debit fee for quite some time now, i dont know for how long, as i never activated or authorised to enable that service. I reached out to various credit card card related custimer service but the resolution has not been provided, i confirmed from the credit card executive who provided me the credit card and he says he has not activated that service. I have just being redirected to branch, customer service, credit card manager and now here. My expectation is i want the money to be rightfully reversed to my account that i have paid for that service so long.

I got a call from the no. [protected] today at around 1 pm and the person posed as an employee of the ICICI bank . He had all my Credit card details ( card no. card Expiry date and even the CVV no.) he even had my registered email. id. and my date of birth details . He even gave me the exact amount of my reward points in the card. Mentioning such details were more than sufficient to convince any one that the same is not a fake caller. He then said that as per the policies of the company we can convert your reward points as cash back and asked for an OTP that came in my registered mobile. Moreover there was no amount details in the OTP message as in usual purchases they mention the amount of transaction also. I gave the OTP and the next message I get is that a transaction of Rs. 20, 000 has been done from my account. I checked the mail for the same and there was a purchase transaction with the merchant " The Mobilewallet Pvt. Ltd."

The details that the fraud caller provided were very sensitive and would be available only to the ICICI bank Employees. Thus, I believe that either the details were provided by the bank to third party or there is an internal member responsible for the same.

i urge ICICI bank to look into the matter and refund me my money back at the earliest or I would not be paying my credit card bills

Dear Sir/ Madam,
I Ritu Obhan wants to complain against the phoenix collection agency located in lower parel. The loan is under my husband's name Sanjeev Obhan. Its a credit card (EMI) care. I and my husband are no longer together. My husband is not picking up their phone they are calling at my work place. The agent is Nafiza calling from[protected]. I had gone to icici bank also to tell them not to call. I spoke with Manish Gupta tel no [protected]. He promised not to call my office. But I dont trust them. Its my husbands loan, why should I pay? I want you'll to look into the matter please.

I am getting alerts for an icici bank credit card which is not belongs to me. I complaint for this on icici bank email id for antiphising and got a reply that you will not that alerts any more but i received the alerts continuously. My contact number [protected] not registered with any bank account or credit card. A latest bill copy of that number is also attached by me please take a look and solve my problem.

Dear sir,

I have an account a/c[protected] in the icici bank which was hacked by some one on 1st. April and debited ₹20000 (4 transaction of ₹5000) as per icici for this transaction no otp and message alert came. I do not get any otp and in online e-statment it was not shown. The message alert was came on 2nd april.
I do not share any confidential data to anyone.

When i got this massage i block my account and raised a service request to icici sr[protected].

I send so many mail then icici will send that there are 4 ids [protected], [protected], [protected] & [protected] from which this transaction happen. They tell me to directly contact the merchant for refund. I told why i contact to merchant because account was hacked that why i raised a complaint. But they didn't contact them. When i go to olacab thay already highlight these ids and told me ask to bank to contact us because thay cannot share me the details, they only share to bank and police. I also raised a complaint ticket no. 382931.

I ask icici to share the relevant data to me but they can't share ip address, location and name.

When i again mail to icici to same that still don't agree to help that ask me lodge police complaint.

I lodge the police complaint and send they again ask me to lodge to cyber cell.

I attached​ police complaint copy and send both icici and olacab and no response came. Only icici replied that we do nothing you have to complaint to cyber cell.

Icici is not supporting regarding their flaws in the server they only wants to close the ticket.
I also complaint to icici antiphishing team, they yet not reverted me.

Please do something neither icici nor olacab support me.
I have last hope you.

Thanks
Kanil kumar
[protected]

This is about sr[protected], i was told to pay 47472.96 as complete payment b y icici agent atif, later they added 1737 inr to the charge and i was forced to pay that payment.. I have raised multiple complaints but haven't got any response from them, they are also not giving any information over the phone also.
There are several request number raised but no solution offered.
Icici website says respond will be in 48 hrs but been week no response recieved yet

My debit card is blocked because of my mistake. I entered wrong pin three times. Now i would like to unblock the same. I called up customer care center and started the procedure for unblocking. It has asked me my debit card no which i typed but then all of suddend it went back to stage 1 i. E. Press 1 for loss of card or press 0 for unblock card.

Please help.

I hope my debit card no which i typed during the procedure will not be misused.