ICICI Bank Complaints & Reviews

Dear sir,
I submit a cheque of 14, 480 rs of hdfc on icici bank ltd. - mumbai - kalina branchc/45 pattathu house, kalina kurla road, santacruz east mumbai maharashtra, 400029. Cheque no. Is '668108'. That cheque is lost by icici bank, and they issued some kind of latter for it. When i went icici bank they said they send already in my address. Now i came in hyderabad for latter, but there is no latter. My one month salary is trapped due to your fault. Kindly issued me that latter hand to hand or in my mail id '[protected]@gmail.com'

I need help... I m so much frustrated with disconecting the call or putting me on hold... If someone reading this... Please call me n get my issues sorted... I have raised complaints 1000 times but no one interested to talk... Wen i call them they say visit branch n branch ppl asks me to call u guys... Plz plz sort this... Call me at [protected]

I have applied for home loan during filling my form one insurance for home was there to check in the box for this facility i refused to avail this facility also asked lot of times is there any hidden charges they clearly told me no also, but later on they checked this box without my information i got to know when documents came to me then i called them and they told me that you can cancel it later after some time i cancelled it and when i got my complete statement i found that there is 5700 deduction is there of file charges and taxes. Further they have many mistakes during my disbursement, and when i file a complaint they called me after two months.. This is fake bank..

A lien has been marked in my icici bank account which is totally a willful illegal act by the loan officer. The reason i am addressing it as an illegal
Action because of the following points mentioned below :
The lien was said to be marked towards my outstanding balance of my loan no. Ltdel[protected]. This loan was taken by me in 2006.

On 21 april 2008 the bank has put a lien on my icici account and deducted total of 9 installment, i was ok with that and gave bank my consent on same.

Again on 01 december 2008 a lien was put and bank deducted total of 7 installment.

Note that the interval between two lien was 8 month and same number of installment was deducted.

After then no payment was deducted for a long time although my account had balance all the time, so i was assured that no more due is there.

Now after 10 years the bank came back an marked a lien for the same purpose.

This shows that bank was willfully waiting for my due amount to become higher and higher.

Why the bank did not deducted anymore payment then and if there was due remaining then why the bank has not communicated with me.

This is totally bank fault and willful cheating act towards the customer.

Another deduction was made on december 2009 for the amount 16122, towards my vihicle loan and now when i am checking the statement
It is showing as payment towards credit card no. [protected].

They have manipulated my statement as well and if not then i want the statement of my credit card.

Due to the lien marked in my account, my emi cheques are getting bounced affecting my credit healthg plus i have to pay bounce charges., so please i want you to take some action against the bank and show them that they cannot do whatever they want.

Aps no is 67932692. I've login file on 20th may, 2017. But today when i ask my dsa for sanction the file, but he told me that my file is missing from bank. He submitted queries in bank on same day. But today my file is missing. Who is responsible for losing my file? I'd given processing fee cheque as well, if thats going to be miss use by someone, who is responsible?

To
Icici bank manager
Jodhpur
Dear sir
Respect sir a/c[protected] gautam chand bhandari dd no.261487 hdfc bank rs 145000 rejected by icici bank staff mistake they do not there wrk at time and also not giving proper response any time they are bzy in there mobiles fr this cheque i personally meet that bank fr 3 to 4 time
Thanks
Form
Rajgharana sarees
Kamala nehru nagar
Jodhpur
[protected] [protected]

Hi... Im hariharan
Age : 22
Place : madurai
Bank : icici
Location : palanganatham petrol bunk
Near : esi hospital palanganatham
Atm entry glass door will be broken and cut my leg non stop bleeding... Over bleeding and affected my work and raise to family problem in these matter... So kindly recover my loss... Immediately recovery loss and my medical loss...

I have come across this ridiculous reponse from icici customer care executive when i complained about extra charge deducted on a transaction done in a fuel filling station. Icici will charge surcharge on card trabsation done in fuel filling stations. When govt and banks are encouraging citizens to go digital, icici wanted us to do it in old way so that they can loot the customers (Charges on more than 4 times atm cash withdrawals). This is absolute nonsense. Thinking of changing my salary account to some other bank which provides good service.

I have downloaded imobile and it says every time you need to have savings account send sms to some chargeble number. Every time it deduct sms charge but did not activate, such a money looter and customer service even worst[protected] every one hand over phone to one another. Such a fraud bank. Lost my 50 rs in calling customer care every time, have some standard atleast provide toll free customer care number and for activation send otp instead of chargeble sms.

Dear sir/mam,
We enjoy a loan a/c no. Ladel[protected] with icici bank ltd. Due to said vehicle was stolen in last year & insurance co. Refund us claim settlement amount of rs. 963200/- & transfer this in above loan a/c no. We apply for loan close & excess balance refund request at your videocon tower, jhandewalan delhi loan branch but the said branch not issued us refund until we have not deposit confirmation letter issue by insurance co. While we also deposit the payment advise of said amount with request letter. Your officials create a unnecessary harassment in this case while all the documents are completed. So we hereby request you to please refund us our excess balance immediate.

My name is praveen & holding account with icici from last more than 5 years. But employees from the bank are the master in ditching. Last month, they told me that 10000 is the minimum limit which i need to keep in account. But today i come to know this is rs. 50000. I am paying almost rs. 700 every month for mab.

I cannot digest this that dbm of palwal branch is lied in front of me. He said they are the charges for only 10000. Which should be in my account where as it was charges for 50000.

Highly dissatisfied!!!

I have an icici bank account no.[protected]. I was not maintaining minimum balance of rs 10000. Previously they used to charge penalty on quarterly basis. I transferred rs 11000 on 30th may 2017 post which i found that deducted the penalty of not maintaining the minimum balance on a monthly basis. They did not send any intimation on change in the way the penalty would be charged.in addition, they are charging me sms intimation charges of rs 17.25 every month. But i did not receive any sms for the charges which were deducted from my account.

I had applied for icici credit card with an application no-e[protected], but till date neither the application form us not able to trace nor your concern department phoned me.
If you are not able to back up your services then why u people are offering such type of items in the market.
No customer service support or any type of support from bank.
Inform my present status immediately.
My mobile number-[protected]

I am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 573.85 under this category dcardfee8018may17-apr15
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

A/c no:[protected]

I am account holder in icici bank having account no.[protected]. I also hold credit card of icici bank. Icici bank deduct the amount of credit card from my saving bank account without taking prior approval from me. Bank do not send the statement on time and simply debit my account without informing me in advance.

Please take the matters seriously and instruct the bank to stop to do so. Also instruct to bank so that timely statement could be sent by the bank.

Regards
Vikas kumar
M.[protected]

On dated 12/06/2017 there is unwanted deduction of rs. 8625/-from my icici bank account. And the reference is account statement stated as [protected]/0706/iprugrpterm/dc

Kindly requesting you to return my deducted amount that is rs. 8625/-

If this amount is deducted for any type of policy then to tell you that i am not interested in any type of policy for now.

Register email id - sachin. [protected]@gmail.com

Please do the needful as early as possible.

Dear sir / madam,

I kindly request you to revert the transaction ref. #[protected] done for the following details as it got transferred to wrong account.

Account number: [protected]
Ifsc code: barb0sanhyd
Bank: bank of baroda
Amount : 6000
Date of transaction : 16/aug/20160

But correct details are as below:
Account number: [protected]
Account holder name: ragavendra goud

Bank of baroda has put these funds under hold.

So kindly request you to do the needful for this transaction.

Thanks & regards,
Vijay karnam
Mobile # [protected]

This is regarding atm transactions carried out by me (Abhishek chakrabarty) on icici atm at madhapur hyderabad. The atm id is sacwg058.

The incident happened on 01 june 2017.

The atm sacwg058 is dysfunctional. The touch screen does not work properly and customers have to touch/press multiple times to get a response.

On 01/06/2017, i carried out the following atm transactions through my icici debit card:

Atm id: sacwg058, transaction id: 5987, time: 15:11 pm, amount withdrawn: rs. 10, 000. Status: successful. Received cash.

Atm id: sacwg058, transaction id: 5991, time: 15:14 pm, amount withdrawn: rs. 10, 000.
Status: machine got hung for long. Finally transaction got cancelled. No cash received.

After the transaction got cancelled, i again tried to withdraw rs. 10, 000 from same machine (Sacwg058). Transaction cancelled again. No cash received.

Following which, i went to axis bank atm, madhapur. There, i withdrew rs. 10, 000 in the following transaction:

Transaction id: 5499, time: 15:21 pm, amount withdrawn: rs. 10, 000.
Status: successful. Received cash.

I returned to the icici atm again. I did the following transaction, on the earlier icici bank atm sacwg058:

Atm id: sacwg058, transaction id: 5993, time: 15:26 pm, amount withdrawn: rs. 5, 000. Status: successful. Received cash.

However, i received a message for the cancelled transaction (Id: 5991), on my mobile which stated that the amount has been withdrawn and deducted from my account. No cash had come out of the machine for this transaction, but the amount has been deducted.

I did not notice it initially. After finding my balance to be inconsistent, i checked and saw the sms. And also the bank statement. Normally, in such cases, the amount is credited back automatically. But this time even after waiting for 72 hours, i did not get any refund.

I have logged multiple requests with icici bank (Through the icici bank customer care) regarding this, but they are reverting back saying the transaction was successful and cannot be reversed. I stood there in front of the machine for a long time, but it did not give out any cash at all. The srs logged by the customer care on hearing the details are as follows:

Sr[protected], sr[protected], sr[protected], sr[protected].

The atm machine sacwg058 did not give any receipt for any of the transactions. I have obtained the above transaction ids from the icici customer care executives.

If the machine did not give any cash for this transaction, it indicates that the amount is within the icici system. Then why are they reluctant to investigate and check where the amount went?

Please help me investigate who took this amount. I want complete, all possible details about this transaction and where did the money go, and what investigation has icici bank done before closing my service requests.

Please look into this issue, as rs. 10, 000 is not a small amount which i can ignore.

Thanks and regards,
Abhishek chakrabarty.

Dear sir/mam,

This is with ref. To credit card no. Ending with 3004 and the name is nirmesh pandey.

I have never seen such type of bad service first time i did not get the statement and i have paid my all amount on time. But this time i am delayed only 1 day. And he charged double amount my statement. Late payment more than 500 finance charges more than 500 and other service tax. When i called to customer care to request for my reversal. She talked to me very rudely. Please icici bank learn some manner of your customer care. And hire some educated customer care. I know icici bank have lot of customer that's why the bank makes own rule. And bank has power to blacklist anyone and ruined cibil score. That's why people will bear its extortion. I want to pay only my actual amount not the other amount. Please refund my amount.
I don't want to continue any relation with icici bank. Please refund my extra surcharges. I am not rich who will pay your extra amount.

Thanks
Nirmesh pandey
Contact - [protected]

Dear sir
Main pintu singh icici bank holder hu. Maine 02.06.2017 ko canera bank atm se ₹8000 ka transection kiya but mere pas cash nahi aaya aur phone par message aa gaya. Uske bad maine icici bank me complaint ki to unhone kaha ki 7 din mai paisa wapas aa jayega lekin abhi tak nahi aaya hai.
Name - pintu singh
Account no.[protected]
Card no. - [protected]
Dob. - 05.11.1997
Please sir do the need full.
Thanks & regard
Pintu singh
[protected]