Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14247
Unresolved
9368
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 717

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
satyendranath
from Narsapur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding credit card charges

Address:560027
Website:www.icicibank.com

Hi Team,

I hope i am valuable customer to ICICI where i used to do transactions above 50 thousand and some times in lakhs where my mobile number registered with my account is not working and i am in USA but i was asked to come to bank if not send a mail to hyderbad to update my mobile number i had one query why i need to send mail to hyderbad as my account belongs to karnataka no one answered and i was charged 575 rupees on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vachi123
from Bengaluru, Karnataka
Report
Copy

Fake call from icici customer care and debited 10000

Address:560100

On march 30th, 2017. I got a call from [protected] around 4pm. They told that you are selected for 5k reward points. So, we need to confirm with you the card details pls share like that they asked. And i shared the details. Within 1 min i got otp they convinced me to share that otp also by asking that this is the confirmation id. So you have to share then only it will credit into account like that they told. Finally i shared they used 10k...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit raghuwanshi (A.R)
from Ratlam, Madhya Pradesh
Report
Copy

ICICI withdrawn unnecessary 1500 rupees from my account.

Address:464221
Website:www.icicibank.com

Today when I checked my account it is showing that ICICI withdrawn 1505 INR from my amount without even a single notification. MMT/[protected]/chgRs5.00STRs0.75/[protected]
This is the transaction remarks which they used. I don't know any thing regarding this I haven't withdrawn any money via ATM too from last 2 months. So why they are just cutting off my hard earned money without asking me. Do they know anything what the banks are?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu, 641041
Website:icicibank.com

I opened icici savings a/c over online on 27th feb 2017 and later it was cancelled by the local branch in coimbatore due to name mismatch because the aadhar card and pan card did not match each other. While opening the savings account over online i deposited 1000 rupee by using my sbi debit card. It has been more a month after the application was cancelled and still they did not refund the money 1000 rupees. So please be very careful while...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Inderpreey
from Mumbai, Maharashtra
Report
Copy

Payment failure, no refund yet

Address:411048

Hi,

On 4th Mar 2017 through internet banking i made 2 transaction, first time transaction was declined or failed but 999/- deducted from account, second time transaction of 999/- was successful and reflecting in respective("Nobroker") account.

Could you please look into it, why 999/- it is not reflecting in my account yet.

I had submitted account summary, merchant confirmation, payment gateway...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
taran_2005
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical and Unacceptable Behaviour.

Address:Mumbai City, Maharashtra, 110009
Website:icicibank.com

This complaint is regarding a couple of ICICI officer's - One chat and one phone banking officer names Vanishka. There was a delay in Payment for my credot card in Jan and Feb 2017. I already called and advised ICICI phone banking officer in Dec 17. On 28 Mar 17, i again called to get " exception " on overlimit and late payment charges. I already made the complete payment. ICICI officer advised as payment is not reflected, i could call in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:500037

Hi Sir/Madam,
I have an ATM of HDFC with card ending with 6045 on[protected]:09:07:09 from ATM at Ecoworld, Varthur Hobli Bangalore .I requested for Rs5000 and the amount was taken from Bank even though amount was not dispensed .Please refund the amount to my respective HDFC account at earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Panchmahal, Gujarat, 382721

Applied for a credit card which was rejected.

Want to know...what is the reason behind...
Sppli.No.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smithan John
from Bengaluru, Karnataka
Report
Copy

ICICI- Unfair Hidden charges

Address:Bangalore, Karnataka, 560017

I feel cheated by your credit card section which has charged me an overlimit fee of Rs 500+ Service charge on my credit card XXXX XXXX XXXX X009.

Also i settled all my dues, and my transactions did not go over the limit

I called the customer care to revert these charges but they say that they do not have the authority to do so, i asked for manager and they did not connect.

I'm requesting you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
scgarg
from Kolkata, West Bengal
Report
Copy

Credit card no. 5239 5127 3192 5000

Address:700001

In the Credit Card Statement dated 01.03.2017 a sum of ₹ 750 has been charged as Late Fee and another ₹ 2303.02 has been charged as Interest. I have been using your card for last many years. There was never any late payment. The amount due as per last statement was paid by me in full by cheque long before due date and the cheque was dropped in the bank's box. Later, some official of your credit card deptt informed me over phone that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Patidar
from Kandla, Gujarat
Report
Copy

Online net banking payment deducted from my account and not return

Address:Kutch, Gujarat, 370201
Website:www.icicibank.com

Below complain already submitted local office gandhidham but till today no body reply & refund my money.

To date:07/01/2017
The manager
Icici bank
Gandhidham

Subject: payment deduct from my saving account no:[protected]for bus ticket kindly refund payment.
Dear sir,
With reference to the above subject rs.1440/- amount deduct from my saving account no:[protected]for bus...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mannishan
from Piro, Bihar
Report
Copy

Address is not correct in my new account

Address:Jaipur, Rajasthan, 302020

Dear sir/madem
I was open a new a/c in name of ishan jain. Account no. Is[protected] i was submitted all required documents in bank as per documents my addres is 38/182 kiran path mansarover jaipur but in bank a/c my addres is 32/182 kiran path mansarover jaipur .my branch says before 6 month they didn't change my addres .this is not my mistake pls solve this my right addres is 38/182 kiran path
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arjeandraj
from Bengaluru, Karnataka
Report
Copy

ICICI bank dispensed note of Rs2000/- with stained lines

Address:Belgaum, Karnataka, 591302

On[protected] at about 5.10 pm I withdrawn Rs3500/- from ATM machine of ICICI bank situated at KHANAPUR branch (IFSC code ICIC0003842). Out of this cash a note of Rs2000/- was received with stained lines. The note number is 5AF 639331. On[protected] I requested the branch Manager of ICICI branch to exchange the note. But he refused. The ATM card used was of State Bank of India bearing no[protected] standing in the name of Francis...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viveksoni022
from Ambala, Haryana
Report
Copy

Detail breakup of service/interest against my credit card

Address:122002
Website:www.icicibank.com

There are some service/interest charges against my credit card ending 3009. I need detailed breakup of these charges. I need to know how much amount bank has charged me for what reasons. I need actual calculation details of these charges.

I am calling customer care/ sending emails from last 3 weeks. No one is giving me update. Provide me update asap on my email Id. Card details are mentioned in the attachment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kethineedi56
from Visakhapatnam, Andhra Pradesh
Report
Copy

Not receiving credit card statement

Address:520012

Since two months i am not receiving my monthly credit card statement to my mail id: [protected]@yahoo.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amrita Ayurveda Kendra
from Delhi, Delhi
Report
Copy

ICICI customer executive

Address:110070

Mr. Rohit contacted me for new sb a/c, I had whatsapp all the details PAN card etc..on 3 days before and he said come meet me..till today got any response from..His Mob number is[protected]

Dr. Prajeesh Nath E N, BAMS, MD(Ay)
Amrita Ayurveda Kendra
Mata Amritanadamayi Math
D-3, Vasantkunj, New Delhi 110070
Website: www.amritaayurveda.in
Phone:[protected], [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T Madhu
from Chennai, Tamil Nadu
Report
Copy

Not received loan statement

Address:Visakhapatnam, Andhra Pradesh, 530046

Dear sir,
I (t madhu sudhana rao) having personnel loan from october-2016 with loan account no: lpvpm[protected]. i have not received any loan disbursement schedule till date. please provide the same to my mail id/ my local address.

Mail id: [protected]@gmail.com
Address: flat no:a7, royal shelters,
Vadlapudi railway colony,
Visakhapatnam....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:635107

Dear Sir,
I would to inform you that I have bought a Two Wheeler loan from ICICI BANK, vide loan account No. LTHSR[protected] and I have preclosed the loan the sum of Rs.30, 000/- in ICICI BANK, Hosur Branch, Hosur, .

Till date I have not received any letter or NOC from your side. And also I have given a letter to ICICI Bank, Hosur Branch and there is no response from their end.

I request you to kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat das
from Delhi, Delhi
Report
Copy

Credit card amount..Reg.

Address:Mysore, Karnataka, 570017
Website:[email protected]

We have purchased medicine RAGHULAL PHARMACIE BS A at Mysore on March 27, 2017 at 19:28:28 hrs. for Rs. 1, 351.00 and got a message in my mobile phone immediately and our credit balance has been reduced, but bill has not generated and the same amount not credited in merchant account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopalakrishna m
Report
Copy

IMPS transaction timedout : SR464366651

Address:Bangalore, Karnataka, 560083

The Service request number : SR[protected].

I have made two IMPS transaction each of 50k on 20 th march,
second transaction was made due to transaction timeout of the first,
even second transaction was also timeout in the portal .
Called customer care they have said, "transaction was unsuccessful and amount
1 lakhs (50 k twice)will be credited back to my account within 3 working day's
and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy