ICICI Bank Complaints & Reviews

I am a holder of icici bank business card no. 4132 ×××× ×××× 1018 the validity which has been expired last month of March I have been received the new pin a month ago but haven't received the new card yet, when enquired at the nearest bank branch they insisted me to call customer care for the present status of my card. Even though I tried calling, it was of no use for me as I didnt get any solution for my quarie . This inconvenience has led me to many consequences n has made my business transaction difficult I request you to look into my matter and plz take further action and try solving my problem at the earliest
So I am not inconvenienced anymore
I will be thankful to you

Yours sincerely
Govardhan shetty

I have a total outstanding of around 19000 INR towards my icici credit card bill. From quite some time i am following up with their customer care to waive off late charges of around 3000, which is already imposed on the bill. Have already explained that non payment was due to my mother's illness and hospitalization, but they are not ready to waive off even as a one time goodwill gesture, which all banks readily do.
Regards,
User

I went to withdraw Rs.3000 cash from ICICI bank ATM which is Opposite DLF at guindy On 29.3.2017 at 11:52AM when i entered the pin number and waiting to receive cash from the ATM machine cash doesn't came out from the ATM but i have got a message in my mobile regarding my withdrawal this was really a very bad experiences in ATM which i ever had before. But i thought the amount will be reversed to my account within 24hrs but till now i didn't get my cash reversal. Please help me regarding this issue. I'm waiting for your valuable solution
Thank you

I see too many transactions on my ICICI Bank Savings account for no reason, this may be happening with other customers also. Need ICICI bank to check and refund for everyone.

PrivlgMABchgs, Feb16+ST 21.75 171.75
PrivlgMABchgs, Mar16+ST 21.75 171.75
PrivlgMABchgs, Apr16+ST 21.75 171.75
PrivlgMABchgs, May16+ST 22.5 172.5

Dear sir

I'm icici bank holder since 2 years now I'm moved to saudi arabia. I can't use the online transaction and more add payee..., like that. If you can send otp to my email id, i am so helpful. Please let me do the solution.

My email : [protected]@gmail.com


Account number :[protected]

Saudi number:[protected]

If you solve the issue very quickly that's very much appreciated helpful for me

Regards
Jabir

I'd like to bring to your notice regarding the humiliating behaviour of a clerk-cum -cashier.
Mr.G.vinod working in one of your branches of your bank, at Sarpavaram branch in Kakinada.East Godavari Dist. Andra Pradesh.
It's been since several times whenever I happen to have an encounter with him, he responded annoyingly irrespective of customer welfare and the age. This rediculated behaviour of his has hurted my moral and brought to your notice.
So kindly take disciplinary action and please do let me know about the action taken.

Dear Team,
I have salary Account in ICICI BANK LTD, Adalat Road, Branch, Aurangabad, on 04/04/2017 some one debited my amt of RS 67977/- I complain to Call Center, In ICICI BANK Branch n also in nearest police station, I keep this fund for my mother treatment so pls take quick action n Refund the Amt ASAP.

Thanks N Regards
Mohd khalid
Mob [protected].

I applied for a personal loan on 04/04/17. After phone verification they told me to keep all necessary documents handly and fixed a appointment date but no one came. I contacted with customer care, again they gave a appointment date but no one came. I feel so occurred & my loan amount is very urgent and they playing with me.
Loan reference no:- PL07296748

There is an issue with https://icommerce.icicibank.com/ICICI_IRCTC/searchTrainLand.action

This is second time i made payment to book tickets with icicibank, session was timed out immediately after payment was made. I opted to book the ticket to avail rs 100 cashback offer. But session was timed out and ticket was not booked. I faced the same issue few months back.

Please refund the amount at earliest.

Transaction details
07/04/2017 bil/[protected]/salem trip/[protected] dr. 615.00

I had applied for opening a current account for my startup placement company. They took my documents, cheque and every details for opening account. And after everything is cleared; now they are saying we cannot assure you that your current account will be cleared. I do not know what the exact problem they are having. No one is ready to talk with me. Is this the way the bank treat any customers. The bad service is provided by ICICI bank, Vasna branch, vadodara. If they are not able to create account; then tell it frankly. Instead they are saying we are just 50% sure whether account will be created or not.

Money has been withdrawn from my icici account through atm by anonymous person without my knowledge on 6th april, 17 at 4:30 am in 5 transactions amounting to total of inr 50, 000.

Despite of the fact that atm card was with me. Most likely it is the case of debit card duplicacy which is the question of security given by bank to its customers. Transaction was made from non icici bank from guragon. Exact location is still not tracked. Police complaint has been logged and bank branch has also been informed but still there is no progress for the same and hence want your intervention so that speedy recovery of the lost amount is done through.

Complain no to icici : sr[protected]

Horrible service from ICICI credit care department. They are keep passing call to different department and not resolving the issue.
I paid the icici credit card bill on time, 5 days before the due date but amount reverted to my icici account after 10 days and they are now charging late fine.
Its mistake from there side but they are not accepting and telling that this is bank policy.
What policy they are talking about, They want to keep the customer money.
They are not listening and giving same answer every time.

Now I will not use any icici card in future.

Thanks,
Amjad Ayub
[protected]

Hi sir its 5time complaint but not responce a bank please solve this problem immediatly my contact no [protected]

I have an account in sector 18 NOIDA since 1998. In general my account always have a above average balance funds. But no relationship executive have ever communicated with me. Now when I wanted to get my mutual funds transactions activated linked to my account a facility available, I had to scramble around how to get it done. In the process I found that the bank keeps changing relationship manager every year and it is the duty of the client to get the a relationship manager allocate to himself/herself every year. and it is the responsibility of the client to get in touch with the relationship manager for help and not the other way round.
A couple of years back I went to the NOIDA sector 18 branch to get a NRI account opened linked to my existing account, they simply refused saying we are not familiar with the DTB bank the statement of which I had provided. And asked me if I can get one from CITIbank or HSBC. Also they were not acquainted to read the visa and immigration status and the endorsements on the passport were read with great suspicion and finally taken as possible fraud because they know that a visa should only and only be a sticker permits written in any other form to them are fraud. This is the level of intelligence and training of the ICICI bank staff dealing with high networth individuals.
So neither I was allowed to open a NRI account nor any relationship manager has ever been assigned nor any help to open mutual fund account was provided nor when I put a complaint which is supposed to be responded in 48 has ever been responded to.
I think the customer satisfaction to me is less than 1%.

I Have closed Car Loan in the month of August'2016. But still NOC was bot received from ICICI Bank.

I personally visited to ICICI Sungam branch at Coimbatore, They have informed they have some problem in Previous Car Owner Loan closing.

I have to sell this vehicle
Vehicle Details:-
Model - MARUTI ZEN ESTILO VXI
Vehicle Reg.No. TN06F3675.

Please serve the earliest,
Thank You,
J.Shankarvel
Mob:[protected].

Last month I got a call from ICICI executive regarding personal loan. I said I need some money but I am trying to get it through relatives. The executive told me that i can mail her some required documents as formality and the loan will ONLY BE DISPERSED WHEN I WILL REPLY TO AN OFFICIAL ICICI MAIL through my personal mail. I was convinced. Two days later without my consent the loan amount was credited into my salary account. Moreover, the amount was less than what I required and that too of 2 years duration while I asked for 3 years loan. I called customer care, went the branch and did whatever possible to get the loan cancelled. It took 1 month to all this to happen. On 5th of this month it was due date for my loan and an EMI of Rs.6278 was about to be auto debited. I had given a cheque and written consent to ICICI executive with full loan amount earlier credited to me. On 5th morning all of the loan amount was taken back by the bank, but in the evening an EMI of Rs. 6278 was deducted.
I am now feeling cheated. First I never asked for loan than even after giving the loan amount back an EMI of Rs. 6278 was deducted. WHY? PLEASE HELP in getting my amount refunded?

Regards,

Vikas Sharda
LOAN ACCOUNT: LPGUR[protected]

I'd like to bring to your notice about the humiliating behaviour of a clerk cum cashier Mr. G. Vinod working in your bank at Sarpavaram branch Kakinada, East Godavari dst. Andhra Pradesh. He has always been annoying and has an irrespective behaviour towards the customers irrespective of their age. This is very annoying and it has been happening repeatedly. Kindly take necessary action and do let me know about the action implemented.

While paying the school admission fee of my child, by mistake i transferred the amount to the school account directly through neft instead o[censored]sing the eazypay portal. As a result i do not have any receipt of payment with respect to my mobile no./ childs admission number. Bank officials said that the amount will be refunded back to my account but till now (After 48 hours) i did not get any refund.
Please help in resolving the problem.

Sir mere account se paise Kat gye h m payment transfer kr raha tha lekin hua ni aur pause Kat gye mera paisa Abbi tak aaya ni kb tk aayga mera paisa plz refund my amounts maine 22000 kiya tha so plz refund this amount in my bank account...kindly refund this amount to my bank account...
Name Ravi shankar
Mobile no [protected]
Thnx u for... Kindly refund the amount

Sir my cpp is renewed i already give the request for deactivation but not done. Kindly deactivate the plan. My SR number is 2256487 and my mobile number is plz refund this amount ...i already went my branch but nobody listen my complaint. Sir [protected]...