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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 726

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A
arjeandraj
from Bengaluru, Karnataka
Mar 29, 2017
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Address: Belgaum, Karnataka, 591302

On[protected] at about 5.10 pm I withdrawn Rs3500/- from ATM machine of ICICI bank situated at KHANAPUR branch (IFSC code ICIC0003842). Out of this cash a note of Rs2000/- was received with stained lines. The note number is 5AF 639331. On[protected] I requested the branch Manager of ICICI branch to exchange the note. But he refused. The ATM card used was of State Bank of India bearing no[protected] standing in the name of Francis Anthony Lobo (my nephew). Kindly arrange for early exchange of the note.
ICICI Bank customer support has been notified about the posted complaint.
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    viveksoni022
    from Ambala, Haryana
    Mar 29, 2017
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    Address: 122002
    Website: www.icicibank.com

    There are some service/interest charges against my credit card ending 3009. I need detailed breakup of these charges. I need to know how much amount bank has charged me for what reasons. I need actual calculation details of these charges.

    I am calling customer care/ sending emails from last 3 weeks. No one is giving me update. Provide me update asap on my email Id. Card details are mentioned in the attachment
    ICICI Bank customer support has been notified about the posted complaint.
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      K
      kethineedi56
      from Visakhapatnam, Andhra Pradesh
      Mar 28, 2017
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      Address: 520012

      Since two months i am not receiving my monthly credit card statement to my mail id: [protected]@yahoo.co.in
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        A
        Amrita Ayurveda Kendra
        from Delhi, Delhi
        Mar 28, 2017
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        Address: 110070

        Mr. Rohit contacted me for new sb a/c, I had whatsapp all the details PAN card etc..on 3 days before and he said come meet me..till today got any response from..His Mob number is[protected]

        Dr. Prajeesh Nath E N, BAMS, MD(Ay)
        Amrita Ayurveda Kendra
        Mata Amritanadamayi Math
        D-3, Vasantkunj, New Delhi 110070
        Website: www.amritaayurveda.in
        Phone:[protected], [protected], [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          T
          T Madhu
          from Chennai, Tamil Nadu
          Mar 28, 2017
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          Address: Visakhapatnam, Andhra Pradesh, 530046

          Dear sir,
          I (t madhu sudhana rao) having personnel loan from october-2016 with loan account no: lpvpm[protected]. i have not received any loan disbursement schedule till date. please provide the same to my mail id/ my local address.

          Mail id: [protected]@gmail.com
          Address: flat no:a7, royal shelters,
          Vadlapudi railway colony,
          Visakhapatnam.
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            Ambrish.T
            Mar 28, 2017
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            Address: 635107

            Dear Sir,
            I would to inform you that I have bought a Two Wheeler loan from ICICI BANK, vide loan account No. LTHSR[protected] and I have preclosed the loan the sum of Rs.30, 000/- in ICICI BANK, Hosur Branch, Hosur, .

            Till date I have not received any letter or NOC from your side. And also I have given a letter to ICICI Bank, Hosur Branch and there is no response from their end.

            I request you to kindly look in to this matter and advice the bank to send the NOC to my following residence address.

            NAME : T.Ambrish

            Address : 16-1,
            2nd Bye Pass Road,
            Denkanikottai, - 635107
            .

            Mobile : [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              B
              bharat das
              from Delhi, Delhi
              Mar 28, 2017
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              Address: Mysore, Karnataka, 570017
              Website: [email protected]

              We have purchased medicine RAGHULAL PHARMACIE BS A at Mysore on March 27, 2017 at 19:28:28 hrs. for Rs. 1, 351.00 and got a message in my mobile phone immediately and our credit balance has been reduced, but bill has not generated and the same amount not credited in merchant account.
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                G
                gopalakrishna m
                Mar 28, 2017
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                Address: Bangalore, Karnataka, 560083

                The Service request number : SR[protected].

                I have made two IMPS transaction each of 50k on 20 th march,
                second transaction was made due to transaction timeout of the first,
                even second transaction was also timeout in the portal .
                Called customer care they have said, "transaction was unsuccessful and amount
                1 lakhs (50 k twice)will be credited back to my account within 3 working day's
                and there is no chance amount will credited to beneficiary account".
                Since there is no updated I have called again on 27 th march,
                each time they give different explanation.
                They don't have basic system knowledge, transaction can't be partial,
                it should be either successful or failure.
                Timeout will be considered as failure case. Please educate them.
                ICICI Bank customer support has been notified about the posted complaint.
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                  C
                  chetanmaheshwari
                  from Vasai-Virar, Maharashtra
                  Mar 28, 2017
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                  Address: Chennai, Tamil Nadu, 600033

                  Dear ICICI Team,

                  I haven't subscribed to My Money service but still annual fee Rs. 345 for Mar-17 to Feb-18 got deducted.
                  Please unsubscribe me from My Money service and pay back the deducted annual fee- Rs. 345.00 ASAP.

                  Details as Below:
                  BIL/[protected]/MM Annual Fee MAR17-FEB18/160313
                  Amount Rs. 345.00
                  Account Number:[protected]
                  Contact Number:[protected]

                  Please do the needful ASAP.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    Vibhushorey
                    from Bengaluru, Karnataka
                    Mar 27, 2017
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                    Address: 560082
                    Website: www.icicibank.com

                    On 1st Feb, 17 ICICI Bank Customer Care agent closed the FDs associated with my account no ending with 5168 without my permission. Moreover New FDs created and closed, once again without my permission. How ICICI Bank play with my account no?? It's very serious matter. I approached Nodal Officer and even to Ms Kochaar but no resolution so far even after 2 months. I suggest other Account Holders having such Pathetic experience with ICICI Bank - Relationship Manager, Branch Manager at Bangalore and Customer Care, we should close our account with ICICI Bank...
                    ICICI Bank customer support has been notified about the posted complaint.
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                      G
                      Ganga Dharan K
                      from Bengaluru, Karnataka
                      Mar 27, 2017
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                      Address: 600091

                      I am zero in Trading and do not hold any DEMAT account iwht ICICI- would like to know the reason for this debit (805 INR)- also I need all the DP charges to be credited back since the beginning -- why dont you guys alert us on this ? who gave you the right to debit without customer's knowledge - really a complicated world ot live - we could neither hold the liquid cash nor the virtual one ...very good place to live ..Human creatures destroys its own creatures
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        Sai Datta Furniture
                        from Hyderabad, Telangana
                        Mar 27, 2017
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                        Address: Ranga Reddy, Andhra Pradesh, 5000039

                        SAI DATTA FURNITURE
                        MY ACCOUNT NO :[protected]
                        TID NO:62566670
                        Actully i had settlement on 25/03/2017, But i had not recieved the amount in my account . so i kindly request u to do follow up my issue as soon as possibel.
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                          K.S.Saini
                          from Mohali, Punjab
                          Mar 29, 2017
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                          Address: 160019

                          My ICICI account number is[protected]. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL FEB-17'---- INR 805 on 25 March, 2017.I requested to bank by email and bank has informed me that it is AMC charges of demat account. But, i want to tell here that the representative of bank had forced me to open this account to achieve their target and had told me while opening the demat ac that it would be life time free of cost. Any type of charges would not be levied. Now bank has levied this charge. I need justice and refund the deducted amount also want bank should has to intiate appropriate action against the concerned representative. I want to close this account in such position. Please help me.
                          Regards
                          KULDEEP SINGH
                          [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            V
                            from Kolkata, West Bengal
                            Mar 27, 2017
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                            Resolved

                            Address: Kolkata, West Bengal, 700052
                            Website: www.icicibank.com

                            I am vijaya bharti. The customer service sucks in this bank. They will make silly mistakes while providing address and your details. When you will start facing problem even then they will make things more complicated for you. I applied for ICICI credit card and my application got approved. I received my card pin on 22nd march 2017. Then I noticed the communication address is wrongly spelled. After one hour I received a call from bluedart that they can't deliver my card because my address is not correct. Next day I went to the bluedart shipment hub with proper identify proof and address proof, but they said bank need to send an email with proper address then they will deliver. I called ICICI customer care and I have been informed by representative that they can't help me, I need to go to the nearest branch. Then I went to the nearest branch which is at haldiram and there I have been informed by bank official that if I need to change my address completely then it can be done by branch but this is just a mistake so I have to send an email email on customer.[protected]@icicibank.com and this will be taken care. When I sent email they are keep telling me to go to the branch again. This whole process really sucks. I am really frustrated and irated. This bank has to work really hard on the customer service issue. Even before getting a credit card I am very much unhappy with the way they work. I provided document on which my address is " vijaya bharti, Flat number-5c, KRISHTI KUNJ APARTMENT. KAIKHALI. MADHYA PARA.
                            P.O. + P.S.-AIRPORT. KOLKATA PIN- 700052." They provided "vijaya bharti, APR KRISHT I KUND APP, KHIKHALI MADHYA PARA POSH AIRPORT pin 700052" to bluedart. How can anyone make this kind of mistakes.
                            Apr 27, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 27, 2017
                            ICICI Bank Customer Care's response
                            Dear Customer([protected]@gmail.com),

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            After almost one month i haven't received the welcome kit except the cheque book
                            I don't want to you guys to send me any email asking me to go to the branch again. I want you to fix the problem your official has been created for me at the first place. So please send an e-mail to bluedart with my correctly spelled address. Otherwise you can guide me through the process of cancelling my credit card. Your services are really frustrated and pathetic.
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                              R
                              Rolin Mishra
                              from Bengaluru, Karnataka
                              Mar 27, 2017
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                              Address: Bangalore, Karnataka, 560068
                              Website: icicibank.com

                              I am ROLIN MISHRA. 805.00 Rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL F
                              EB-17) DP charges on

                              25/03/2017. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                              I need justice and my money back immediately.My Account Number is[protected].ASAP I want my money back anyhow.orelse i will make a polic case on that, do as soon as possible.Immediate action i want.

                              Regards
                              Rolin
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                A.V.Ssaravanan
                                from Chennai, Tamil Nadu
                                Mar 27, 2017
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                                Address: 600050

                                I opened the Demat account in the year of 2006. For the Last 2 years I see that DP charges has been deducted. I have not used demat account not even once. I was told that Demat account is free of charges.

                                On March 25th 2017, I see INR 805 being deducted, when checked with Customer care, they say it is an usual process and levy this as annual maintenance charges.

                                My question is when the account is not used even once, how come annual maintenance charges will be levied on the account.

                                I see similar kind of complaints in the Consumer Complaints section.

                                I request ICICI Bank Authorities to attend to my complain immediately to resolve the same.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Manju2429
                                  from Hyderabad, Telangana
                                  Mar 27, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500018

                                  I am holding a Salary a/c[protected] with you for couple of years and at the time of opening we are informed that their will be no extra charges for any services provided. I still remembered I didn't opt for Demant Account nor I did any usage of the same. Suddenly I am charged DMC/IN[protected] DP CHGS TILL FEB-17 debited 469.58. This is completely unacceptable and unethical. Please refund my amount.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    V
                                    Vijyant Kumar
                                    from Delhi, Delhi
                                    Mar 27, 2017
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                                    Address: New Delhi, Delhi, 110093

                                    I have a salary account in ICICI bank. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL FEB-17'---- INR 750.52. But I have not opened Demat account never in ICICI Bank, what is this DP charges. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount at the earliest.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    This is Kumaresan, I have a salary account in ICICI bank at K K Nagar branch. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL MAY-18'---- INR 826.00. But I have not opened Demat account never in ICICI Bank, what is this DP charges. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount at the earliest.
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                                      A
                                      Aksingh133660
                                      from Bengaluru, Karnataka
                                      Mar 27, 2017
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                                      Resolved

                                      Address: 400005

                                      Res Sir,
                                      I (Arun Kumar Singh) have taken Rs. 10 Lakhs, personnel loan from ICICI Bank in the Month of Jul 16. My loan account no is LPMUM[protected]. At the time of sanction of loan bank representative told me that I can close my personal loan after six month without any pre-closure charges.
                                      Today I received email from ICICI Bank and same was confirm by customer care that indicates that prepaying charges @5.75% (Rs. 52662.49) if I am paying before 12 month of re-embrushment. Today I raised complaint request through ICICI Customer care service request no: SR[protected].

                                      Request take necessary action at your end.

                                      Regards,
                                      Arun Kumar Singh
                                      May 8, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 29, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Mr. Singh,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        alokp1061
                                        from Mumbai, Maharashtra
                                        Mar 27, 2017
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                                        Address: Mumbai City, Maharashtra, 400053

                                        I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction ' dmc/in[protected] dp chgs till feb-17'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. Icici bank rep to contact me on my registered mobile number.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear ICICI Bank,

                                        I call the person who open the salary account and he is using the abusing language towards me i am not able to open my account kindly resolve the issue regarding this.

                                        Sunny Bansal
                                        [protected]
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