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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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Address: Mumbai City, Maharashtra, 400038

I BOUGHT 100 UNITS OF ''' ICICI PREMIER'' UNITS FROM ICICI ASSET MANAGEMENT COMPANY LTD
DETAILS
NO o[censored]nits : 100
REG folio number :PG 10288360
CERTIFICATE NUMBER:00997466
UNITS GIVEN DATE: 7 FEB 1994

MY present E.MAIL address :[protected]@gmail.com.
I REQUEST TO ISSUE THE REDEMPTION AMOUNT WITH SUITABLE INTEREST.
I LIVE IN NEW ADDRESS...
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sanjaybajaj22
from Hyderabad, Telangana
Mar 22, 2017
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Address: Mumbai City, Maharashtra, 400051

Dear sirs,

We are holding below mentioned bonds since a long time, we do not have any communication related to these bonds from the company. Please note the below details of mine and help me to recover the money with full interest on it,
Bond holder no.[protected]
Certificate no.[protected] dtd. 29 may, 2001
Each of rs. 5, 000/-
Total value of 3 bonds - rs. 15, 000/-.
Distinctive nos.[protected]

Thanks and regards,
Please contact me on [protected] - sanjay bajaj
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Mar 23, 2017
Updated by sanjaybajaj22
Dear Sir,

My Earlier complaint ID No: ID: 1521192

Yesterday Evening i had received a call from ICICI and after all verification process i had provided my brothers Credit card details, The transaction could not be completed due to System Error at bank. We concluded that the same card will be used to generate the OTP tomorrow.

Again today at 10:00 AM, a gentleman named Balamurugan calls us from no.:[protected] and asks irrelevant questions and when told him to read the complaint properly and yesterdays report and send us the OTP to close the matter, instead doing this he had forcibly informs us that he is closing the call and rs. 5000.00 will be debited to us and further advises us to go to bank.

Kindly open the call again and complete the redemption of the bonds,

regards
Sanjay bajaj - [protected]
Mar 24, 2017
Updated by sanjaybajaj22
Dear Sirs,

I had reported a Complaint on this website with ID [ID: 1521815], there on i am getting fraudulent calls asking the card details and cvv no. I became the culprit of these calls when a call stating DIRECTOR called and had lost Rs. 6000.00 from my account.

Either this website itself is a fraud or may have been hacked by these fraudlent people.

Please look into it,
Sanjay
Mar 27, 2017
Updated by sanjaybajaj22
Complaint is still not resolved
Mar 27, 2017
Updated by sanjaybajaj22
Complaints posted here are being wathced by fraudelelnt people, who in turn calls you posing ICICI persons and will make you share the account details to cheat you,

be cautious, immediately report to Cyber crime police and the bank
I tried booking tickets. Amount debited but booking not done. It showed transaction failed but amount not crdited. Amount is 7545. I am also attaching screenshot of transaction. I also contacted bank about it but they were not able to help. I was making payment using net banking

Icici tax saving bond-032001-tsb-one - Comment #2686211 - Image #0
Dear Sirs,

Y your call center is taking our Credit card details and then also withdrawing amount from the account. In my case they have withdrawn Rs.3000.00 each twice aggregating to 6000.00 Rs. Withdrawal and no solution. We are getting calls from Director(Legal) etc...all these founds to be Fraud.

I am really surprised whether this site itself is a fraud and connected to these fraudulent people. As no sooner i posted the complaint, some one calls over.
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    amitgoswami0805
    from Noida, Uttar Pradesh
    Mar 22, 2017
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    Address: Ghaziabad, Uttar Pradesh, 201012
    Website: www.icicibank.com

    Hello icici bank,

    My name is vivek kumar goswami and my account number is[protected] and i have raised 2 service request sr[protected] & sr[protected] as 3 fraudlent transaction have been performed for rs. 4800, 1000 & 200 on 16-mar-2017 by my debit card and i have not authorized those.

    I got solution from bank that you have used 3d secure pin to authorize the transaction however i have never generated the 3d secure pin and also i have not got any otp to generate the pin to authorize the transaction hence request you to please look into it else i have to go to consumer forum to complaint against you as 6000 is a very big amount and it seems that those transcation has been done by icici bank executive as transaction is showing some "icici prepa".

    My debit card was with me and my phone was also with me, so without my authorization, how transaction could be processed, also i have gone to your noida sec-48 branch where staff was not at all supportive and they are having very less knowledge even branch manager does not aware of banking process, kindly look into it and investigate that who had done that fraudlent transaction and return my money else i would also ask my company hr of bhushan steel to close all the icici salary account from my company.

    Attaching the dispute form, transaction screen shot, debit card & address proff,

    Regards,
    Vivek kumar goswami
    [protected]
    +1 photos
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      gayathriM
      Mar 22, 2017
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      Address: Hyderabad, Andhra Pradesh, 500047

      Hi Team,

      I was ICICI bank CSPB employee, worked for 2 years from 2007 Jul to 2009 June with employee ID 164373 and on the same year my salary account got closed. I have applied for PF withdrawal and send necessary docs to Mumbai office several time. In 2009 again sent documents with cross cheque details with SBH account number, after few months I received latter saying that my PF Account been already settled. Whereas I haven’t received any amount to bank AC.
      Please let me know, how can go further to settle/ Transfer my PF.

      Employee ID: 164373
      Name : Gayathri Mudunuri
      PH no: [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        pgwatve
        from Pune, Maharashtra
        Mar 22, 2017
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        Address: 411048
        Website: www.provogue.com/icicitransaction

        I opted for this offer by ICICI for Provogue bag and paid Rs. 400 delivery charges. The bag never reached me. It is surprising the reputed banks which we rely so much on promote such fake offers and unnecessarily spoil their reputation. Here are order details:
        Cust Nam - Pavitra Watwe
        Order No.[protected]/Provogue/PROV[protected]
        Email Id. - [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
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          Seema96328
          Mar 22, 2017
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          Address: Jammu, Jammu and Kashmir

          Atm card lost
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            lakshmisai
            from Vijayawada, Andhra Pradesh
            Mar 22, 2017
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            Address: Krishna, Andhra Pradesh, 520010

            This is sailakshmi i transfer amount idfc bank to icici bank 17000 amount in imps transaction DATE[protected] but amount wrongly entered actual account number[protected] wrongly entered in[protected] i all ready comp lent to icici bank submit indemnity form but problem not solved icici compliant number SR[protected]. How to solve my problem . icici bank and idfc bank not responding to problem please solve
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              prabakaran sangu
              from Thiruvananthapuram, Kerala
              Mar 22, 2017
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              Address: 600024

              This is prabakaran for your icici account holder.actually I would wrongly transfer to the amount of 2500 by the NEFT TRANSACTION For this A/C -[protected] (SBI)at the date of[protected] and references no is [protected].SO I kindly request you to reversible to my amount on my account.
              My a/c:[protected]

              Wrongly transfer a/c holder details is given below
              Name- k, Banupriya, , ac no-[protected], , branch- Tiruchuli, , state bank, ifsc-SBIN0003832
              ICICI Bank customer support has been notified about the posted complaint.
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                vinnunishu
                from Bengaluru, Karnataka
                Mar 22, 2017
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                Address: Bangalore, Karnataka, 560037
                Website: www.icicibank.com/customer-care.page?#toptitle

                Dear sir,
                I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marrathalli bangalore.
                Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.

                my complaint not resolved ..
                Please take some action against the bank, if it is not complying rbi standards / guidelines.

                12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27

                22-02-17 MABchgs-jan17+stex86.22 Dr 661.01

                17-03-17 MABchgs-Feb17+STEX59.63 Dr457.15
                ICICI Bank customer support has been notified about the posted complaint.
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                  Sunil Kumar Kunda
                  from Bengaluru, Karnataka
                  Mar 22, 2017
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                  Address: Bangalore, Karnataka

                  I have personal loan from HDFC bank, and ECS due date is 4th of every month, last month February, 4th i have transferred required amount to my icici bank account and before to this Rs.402.50 charges applied and amount got deducted. so I have paid HDFC bank personal loan amount through online on 15th of February and later ICICI had applied ECS charges again on 17th feb deducted from account an amount of Rs.402.50 As i have already paid this amount on 15th feb why is this deduction happened.
                  Now this Month March 4th emi amount is deducted from my icici account + 460.00 ECS charges applied. why is this deduction again.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Lakhram Bhati
                    from Jagnair, Uttar Pradesh
                    Mar 21, 2017
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                    Address: Bikaner, Rajasthan, 334801

                    कॉम्पलेन फॉर्म अटेच है

                    मैनेजर के खिलाफ तुरंत प्रभाव से कार्यवाही करे | मैंने सारे कागजात जमा करवा दिए है | खाता भी खुलवा दिया है |

                    Harji Ram
                    Vill - Bhamatsar
                    th. nokha
                    dis. bikaner
                    Mob - [protected]
                    +1 photos
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                      J
                      jhanishant
                      from Bengaluru, Karnataka
                      Mar 21, 2017
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                      Address: 800014

                      Hi ICICI BANK,

                      This is Nishant Kumar, Chased a lot with ICICI bank - representative for ERA account but till now no any confirmation ( Neither message nor formal mail ) got from ICICI bank. Got ERA A/C no through ICICI representative .

                      But still its not reflecting in my INTERNET banking account .

                      NEED URGENT HELP ...!!

                      regards, Nishant kumar, [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Mar 21, 2017
                      Updated by jhanishant
                      Really very disappointing ... Getting unnecessary calls ... Instead of resolution...

                      @ FAKE CALLERS :- Pls don't give FAKE calls, Will launch FIR against ..
                      Mar 22, 2017
                      Updated by jhanishant
                      Any Updates ICICI team?????????????
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                        Chopra Machinery
                        from Mohali, Punjab
                        Mar 21, 2017
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                        Address: 132103
                        Website: www.icicibank.com

                        We were having an Account in the Name of M/s Chopra Machinery & Mill Stores with ICICI Bank having account[protected], which we closed in the year 2013.
                        When we closed down our account with ICICI bank they had charged undue interest on us, and were demanding the same from us.
                        We had an e-mail from ICICI bank dated 11.09.2013 stating that our account will be settled if we pay Rs 7000.
                        We paid Rs 7000 on 29 November 2013, but still they did not settled our accunt and had reported to cibil and declared our account as NPA.
                        We were still receiving e-mail's from ICICI bank, stating that our outstanding is still Rs 5, 769.
                        We spoke to ICICI officials (Mr Sandeep Goyal & Mr Kamala Kant) regarding this and they told us that they will be giving No Dues Letter only if we Pay Rs 5, 769.
                        We wanted to Clear this so we made the payment of Rs 5, 770 on 28.02.2017 and when we demanded No Dues Letter, Mr Sandeep told us that they have not charged interest on Rs 5, 769 which they had already declared as NPA.
                        We again received an e-mail from ICICI bank stating that interest charged by bank is Rs 5, 703 on Rs 5, 769 which they want us to pay.

                        We had paid origional amount then we paid interest to them and now they are demanding more interest which we think is unfair and you are requested to kindly intervene and help us in getting No Dues Letter.

                        Thanks & Regards,
                        Aseem chopra +[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        I placed the order on[protected]. But still it was not dispatched. Kindly deliver the product.
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                          Sachinsports
                          from Bengaluru, Karnataka
                          Mar 21, 2017
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                          Address: Mumbai City, Maharashtra, 560071
                          Website: www.icicibank.com

                          Hi,
                          I got a promotional offer on my ICICI bank account for prologue free accessories and I had to only pay for shipping charges of the product. So, I had ordered for a product and paid the shipping charges amount as 399.0 INR through my debit card. After successful payment, I got an acknowledgement for order receiving date and they had mentioned the 28 working days after successful payment. I had ordered it on 18th Feb 2017 and today is 21st March 2017. The Order No.[protected] had crossed the threshold limit of 28 days and after enquiry found that it's been already delivered ?
                          ICICI was face for me to go for this offewr and should take the responsibility to fix this issue instead of just blaming Provogue and asking customer to escalate with them.
                          So, finally I'm going to drop you an email regarding this online fraud. Please look into this matter and help me to come out from this situation.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Mar 22, 2017
                          Updated by Sachinsports
                          And messages continues for ICICI ?????? What a hopeless approach...

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                            rcs010
                            from Delhi, Delhi
                            Mar 21, 2017
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                            Address: Jaipur, Rajasthan

                            I want to closed by credit card due to my personal reason
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                              Tata Chandra Sekhar Gowda
                              from Bengaluru, Karnataka
                              Mar 21, 2017
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                              Address: Krishna, Andhra Pradesh, 520011

                              Dear Sir,
                              I would to inform you that I have bought a Two Wheeler loan from ICICI BANK and I have preclosed the loan.

                              Till date I have not received any letter or NOC from your side. And also I have given a letter to ICICI Bank, . Bagumpet Branch and there is no response from their end.

                              For your reference I herewith attach the preclosed letter and receipt.

                              I request you to kindly look in to this matter and advice the bank to send the NOC to my following residence address.

                              NAME : T.LAKSHMI NADH

                              Address : 1st line pasuputhota
                              Madhuranagar
                              Vijayawada -520011
                              Mobile : +[protected]

                              Two Wheeler No. AP24K 9909

                              Hope these reference is enough to get my NOC regarding the Two Wheeler Loan.
                              +2 photos
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                                Dhananjay4
                                from Mumbai, Maharashtra
                                Mar 21, 2017
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                                Address: 400075
                                Website: www.icicibank.com

                                Respected sir,

                                I have account in your bank in Maharashtra, Mumbai, Ghatkopar R odeon branch on name of Sitaram CHARITABLE TRUST[protected]
                                But bank manager told me my TRUST account has been freeze.
                                I don't know what is reason about freezing.
                                Can you give me any idea for activate my account.
                                Bank manager not given any response about TRUST account
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  A
                                  anubhavp
                                  from Pune, Maharashtra
                                  Mar 20, 2017
                                  Resolved
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                                  Resolved

                                  Hi,
                                  I had transferred a amount of 1000 euro under
                                  Beneficiary account IBAN - DE[protected]BLZ 5011 0800 on 7th March from my foreign bank to my NRI account in icici bank but till now this money has not been transferred to my account.
                                  I am calling customer care and sending mails to nri team but no one is giving me information.

                                  Email ref - 0008VaCC5AD6TQ99:Re: Transfer status request

                                  Ph - +52 1 [protected]

                                  Regards,
                                  Anubhav
                                  Apr 25, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 21, 2017
                                  ICICI Bank Customer Care's response
                                  Dear anubhavp,

                                  We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I paid two 10000 RS from two different banks on 9 th March 2017, but they are saying they received only one 10000rs, but I have a proof for two payments and I got success. But how can they say only one payment received, I have a proof what I can do, I should lost 10000 RS because of some people who is not checking properly .
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                                    S
                                    Swati Chakrabarti
                                    from Mumbai, Maharashtra
                                    Mar 20, 2017
                                    Resolved
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                                    Address: Mumbai City, Maharashtra, 400072

                                    I have no credit card or account in icici bank and still am getting sms regarding some icici bank visa paydirect card xx6308. Please note that i have no such card. Clearly the bank officials havent checked phone records before giving away the card. Am not liable for any payment made through this card because it doesn't belong to me. Can the bank please match the phone credentials with the persons details and then issue a card?
                                    Apr 28, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 22, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Sw Swati Chakrabarti,

                                    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a40f37) in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Money back issue and customer executive flow wrong information
                                    Dear dtdc team,

                                    one packet which was acknowledged on[protected] and pod no d33162313 till date the packet was not received and not responding the nearest berhampur (orissa) dtdc branch, kindly solve the issue
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                                      Vinod1978
                                      from Delhi, Delhi
                                      Mar 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110021

                                      Sir,

                                      I have submtted all document with self attested for applying the icici bank credit card to mr. Solanki (Mob no - [protected]) and verified all documents through mr. Manish (Mob no - [protected]) after verified the documents i have received the message on registered mobile no from icici bank that your credit card application no[protected] is in process but after seven days i have received the message from icici bank that your credit card application has been reject. The bank has not return my self attested documents. There are chances of misuse of my personal documents. I want my document from the bank.

                                      Regards,

                                      Vinod kumar
                                      [protected]
                                      Apr 26, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Vinod1978,

                                      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Dear Sir/Madam,
                                      I have done one payment through net banking but payment is unsuccessful and amount is debit from my account.

                                      Please check once some procedure is pending from your side.

                                      Please let me know.

                                      My mob. no - [protected]
                                      A/C no[protected]
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