ICICI Bank Complaints & Reviews

I have taken a housing loan from ICICI bank, Pune. But a fraud had happened in my loan procedure. While taking loan the agent told me that you will get 6% rate of interest under (Pradhan Mantri Awas Yojana Credit Linked Subsidy Scheme) as my annual income is less than 6 lacs and as I find this deal is better as compare to other banks. Then I decided to go ahead with ICICI bank. Now they they are giving me 9.45% rate of interest which is very high and beyond my expectations.

Why icici bank convince the customer in this manner as we are paying them almost 3 times more the principal amount. No help no support from any one only excusses

LOAN A/C# LBPUN[protected] APPLICATION FORM# [protected]

I have received cq for redemption of ICICI bond Jan 1999 where tds deducted is 20% but as per rule tds is 10% & also I have send my pan card copy & form 15 to 3i infotech, with address change but I have recd the same at my old address. How is it possible to deduct 20% tds instead of 10%.
Please clear the details and till when will the tds certificate will be issued.

From:
SANGEETA DEVI AGARWALA
Contract no [protected]

Please arrange to provide on my mail Id... [protected]@gmail.com, procedure for redemption of bonds/ papers to be submitted. Bonds are in the name of my minor daughter U/G o[censored]ma Das and Sushanta Kr Das, who has become major now. Our bonds have matured on 03.03.2017. Pl arrange to courier the papers required to be submitted so that the proceeds are received directly in the bank account of the beneficiary . Our present Address is... 404-Vandana pearls apartment, kodichikanahalli main rd, bommanahalli, Bangalore -560068. Mobile no. is [protected]...
Thanks... Sushanta kr das .

Hi,

Please refer my ICICI bank account no.[protected]. I have this account over 13 years older and I am maintaining it. Due to some financial issues (as I had to undergo with my mother illness and thus a huge expenses), I was unable to maintain the minimum balance in the account for some time. As I could save Rs. 10, 000/- I transferred to ICICI account to maintain the balance and maintain healthy relationship with ICICI bank. But see what ICICI bank did with me... they deducted all the money as MAB charges, that too Rs. 750-800/- per month (which was never told). They never thought of the customer who is trying to maintain the relationship in this hard-financial tragedy.

After a long discussion with customer support and bank branch employees, they refund my 7 deducted transactions amount which was Rs. 3500/- but never all the amount of Rs. 10000/-. I am extremely disappointed with ICICI bank and want the bank to refund my remaining deducted transaction amount. If I had a clue that the bank will deduct this way from my balance, I would have closed the account instead of trying to maintain the account.

Please refund me all the deducted transaction amount and assure me that no balance will be deducted now, only then I will maintain my ICICI bank account. For now I am very disappointed and a customer who will always advice his colleges/friends to never bank with ICICI bank. Though I do not have any expectation with ICICI bank, just want to see what you can do for your customer's satisfaction.

Regards,
Sachin Prathap Singh

Hi,
I purchased Killer watch model no: KLF352001 from website www.killerjeans.com/icicinetbanking on feb17, 2017 but still i didnt received product.
I already paid money for product, please find below details.
Product Name : KILLER TIMEWEAR FOR WOMEN

please find the below mail confirmation from ICICI.

"Thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

This is to confirm receipt of your order

Product Name : KILLER TIMEWEAR FOR WOMEN

Model No : KLF352001

We are in process to execute the same.

Your Order shall be delivered within next 28 working days.

You shall get the Courier tracking No. once its shipped from our end.

For any Assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

Thanking you in anticipations.

Thanks & Regards,

Customer Support Team "

यह बैंक मेरी लाइफ की सब से बेकार बैंक जो ग्राहक का पैसा बिना किसी सुचना के काट लेती हैं.
मुझे नही लगता की मेरे जैसे इस बैंक मे ज्यादा दिन तक खाता राकेंगे.
में तो खुद 10-15 दिनों में अपना खाता बंद करने जा रहा हूँ.
मेरे मो. न. [protected].
धन्यावाद काफि दिन तक आपकी सेवा ली.
my mail id
[protected]@gmail.com

Dear Sir,

I have got personal loan from ICICI Bank for Rs.3, 20, 000/- (No.LPBNG[protected]) taken on Feb 2016. I have paid the EMIs regularly till November 2016. Due to some issue with my credit card they amount to be deducted for my Personal loan ECS was deducted for the credit card. This is purely the fault of the bank personnel. They did not give me any valid reasons for doing the same for a genuine person like who has the intention of repaying the loan amount. For the next month a recovery agent named Mr.Krishna was sent to collect the personal loan EMI.

I have asked that person to put across to the bank to rectify my account such that the EMI to be deducted from my account directly instead of sending the recovery agent. But again this was not taken care and the recovery agent started calling me to my number umpteen number of times. He started to raise his voice and harassed me saying that he would mentioned about this non-payment of dues to my neighbors. Since I keep travelling across states, I was not in a position to receive these calls. I was about to lose my life in an accident due to these continuous calls. He called my father as well and had used abusive words at the elderly person.

From past two days I have been put to tremendous pressure & fright by the following personnel,

Mr.Krishna
Phone no: [protected], [protected]

Particularly today, this fellow had gone to the extreme of calling my close friends saying that I have eloped the city without paying the dues and these two of friends should settle the payment failing by which their CIBIL score will be damaged. Due to this threat, My friends have been put to tremendous fright apart me. Mr.Krishna had gone a step further calling one of my female friends and had harassed her saying if I do not settle the dues then he would contact my friend's husband. He has also asked her for my wife's number. When I had taken the loan why the hell this person has to take my wife's number. This such behavior of the recovery agent is intolerable and it has to be addressed immediately and necessary action to be taken without any delay.

Regards,
Sridhar

Hello Sir, Actually last week i had purchased shoes from Mark shoes showroom, Hsr bda complex, bangalore on 16th mar2017 in evening. that time i did card payment via ICICI credit card. but the owner told me it was declined due to poor server. i'll get my money within 24hrs. and i have to pay via cash. twice i did payment for my shoes. & i dint get my declined payment. next day i went there at mark shoes showroom, asked for detailed list of...

Hello Icici Bank,

I have good experience with your bank, I already closed my salary account at Bangalore -78 BTM 2ND STAGE but still my a/c alive, how can I know? Because today I get massage from bank your salary is not credited into your account last 3 month, then I suddenly check my netbanking I gone through online and loging, the successfully loging .how it is possible ???? Why are you doing this type of silly mistakes I already submitted my all documents like check book, debit card etc at Bangalore location.please closed other wise I am not responsible for any problems.
My details
Writer salary a/c[protected]
Name - suraj Kumar
A/c closing date - 07/11/2016
A/c closing location- Bangalore 78 btm 2 ND stage
Official or employee id by closing- 326048
I am not got any call from bank reregarding a/c closing.

I have opened an nps account with icici bank as pop by oct 2016, and they have not updated my photograph and signature to the account, hence it is in freezed status from then till now, despite several complaints, nothing has happened, and they are just throwing the ball from one chair to the other chair, no action is taken.

I have not yet received my physical pran card from nps cra, when i checked with them, they have mentioned the pop which is icici bank has not uploaded my photograph and signature to my nps account. Hence kindly process the necessary documents for the same.

Also, my nps account is in the freeze state, and for the past 2 months, the deductions made in the company for me are not credited to my nps account, kindly make the necessary arrangements to remove the freeze in my account.

Name: saravanan singaravadivelan
Nps pran no:[protected]
Pop reg no: 5000155
Pop sp reg no: 6001715
Pop name: icici bank limited
Pop sp name: icici bank ltd, nungambakkamhigh rd chennai india

I am the a/c holder of icici bank from last 2 years
Now they have charged 573.85 under this category dcardfee 8174mar17-feb18st74.85
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

I, Mr Yogesh Panchal staying at Pune, availing housing loan from Andheri (East) Mumbai branch. I want to foreclose home loan for which i need foreclosure statement.

I approached ICICI bank's call center. However, I got feedback that i have to visit ICICI branch.

I visited to Branch. ICICI bank replied that i need to visit at my home branch personally (Representative will not be entertained).

I visited Andheri Branch on 22.03.2017 with foreclosure request. ICICI Bank has replied that Foreclosure statement shall be provided after 10 days of request.

I am unable to understand why so much time required for issuing foreclosure statement.

Regards

Yogesh Panchal
[protected]

It's very frustrating that before I get a credit card from your organisation I feel like cancelling it. Your customer care department, credit card department, branch offices employ, They all just play blame game..They made silly mistakes while providing my communication address to bluedart who were suppose to deliver the credit card with shipment number AWB[protected]... now they won't deliver until icici sends an email with proper address. it's not at all helpful..despite my multiple emails sended to your customer care I have not even received any confirmation email.

Hi I am Namrata,

I have applied for opening a savings account in your Lower Parel Branch on 8th of March 2017.

(Branch No 0323) IFSC - ICIC0000323.

Mr. Pankaj Pangarikar (Sr officer Branch Banking) is handling my account opening formalities.

Its almost more than 17 days till date my account is not getting open.
As per commitment by Pankaj, it has to get open within 2-3 working days. But still there is no actions from your team.

Everyday when we ask for an update, we are getting the same reply, that it will get open by today EOD & pending from signing authority Mr. Sangamesh, who is also least care about customer support.

If this is the ICICI way to provide a support in the beginning, then for future banking we have to think upon.

We are expecting a prompt support. This kind of negligence in banking is not acceptable.

We are professionals & we believe in time. Spending our valuable time just to follow up for account opening & that too bear least interest of your employees will force us to think on better options.

Hope this will help me to expedite the process. Waiting for prompt response & swift actions.
Thanks.

I have paid fees of my child of 32100 through eazypay. Com website on 23th March 2017 by my indian bank credit card transactions was successful with translation I'd [protected] but the study school Dr.K.M cherish Educational saying that they have not received fees please help me A MADANLAL [protected]

Please inform the process for redemption of ICICI MONEY MULTIPLIER BOND -0199-MMB-TWO in the name of Vineet Kumar Saluja and Dimple Saluja vide bondholder no. 5141-498 and Certificate no. 11337, due for redemption on 3.3.2017. contact on [protected]@hotmail.com or mobile [protected]

Credit card no. [protected] (Platinum Card)
Card Accounr No 5176 xxxx xxxx 5015

Res Sir,
With reference to my previous mail 0008VaCCY9Q9DYJN: I am regular user and made regular payment of ICICI credit card.(for that you check my previous year details) since last 15 yrars
Regarding my last credit card statement payment, I had dropped check in your drop box Dated 9th March 2017 before due date (HDFC Bank Check No 00133 Amount Rs 11132)
Unfortunately due to 2nd Saturday/Sunday/Holi, It was cleared on next working days and due to that you mention some late payment. for which you were charge in my this month statement 21st Feb-20th March as a late payment fees, Interest Charge, etc. (please check latest statements)

Hence it is humble request to waive (cancel) my late payment fees, interest charges etc from March to April Statement

It is small thing for ICICI Bank but if it is waive of, it will increase my confidence that I am using ICICI BANK CREDIT CARD & who is providing good services to there valuable costumer

Thanking you
Anil Dhaktod
[protected]

Hi,
Amount of rs. 33994 fraudulently got deducted from my savings icici bank account.some one did online transaction and icici is not taking care of this. i have filed a fir but bank is not responding positively. i would like to Lodge a complaint against icici bank. Please find attached documents.

Thank you,
hrishikesh.

Hi Sir/Madam,

I have availed a Personal Loan on 20/10/2015 from ICICI bank. But I haven't received any statement about the repayment details and certificate of Interest payment during the financial year[protected] till date.

ICICI Account #[protected]
LOAN Account # LPBNG[protected]
Email ID - rehan.[protected]@ymail.com

Please acknowledge my request and share the details at the earliest.


Thanks and Regards,
Mohammad Rehan Shams
Contact # 91-[protected]

On 15th March 2017 a FRAUD TRANSACTION of 45000 has been done from my Account Number[protected] at Aprox 01:05 PM. I registered a complaint at Customer Care with Complain No.[protected] on same day.

Today when I called on Customer Care Number they told me that we can not help you in this because Merchant (Reliance) confirmed that transaction is made by ATM Pin.

I based in Delhi and transaction is made in Mumbai as per the Customer Care, But how its possible if I am carrying my card with myself and I did not shared the details with anyone.

Please look into the matter and refund my money as soon as possible. It is clear that its a Fraud Transaction by bank.