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ICICI Bank Complaints & Reviews

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Last updated Mar 26, 2024
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ICICI Bank reviews & complaints page 771

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S
surendar palani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount without prior notice or information.

Address:Chennai, Tamil Nadu, 600091
Website:www.icicibank.com

Hi,

I am having bank account in ICICI Madipakkam branch from last 3 years and my account no. is[protected]
My contact number is : +91-[protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax juky16+stax 26.09

I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and...
+1 photos
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S
Sandeep Prakash
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit applied in spite of making the payment on due date

Address:Mumbai City, Maharashtra, 400703

Dear sir,

I was holding a credit card of icici bank till today (24th sept'2016) which i have cancelled by making the entire payment which include the auto debit amount and service tax charges (Ref no sr[protected] because i did not want my credit history to be spoiled. My complaint are following:

1. There was no authorisation given for auto debit from an icici bank account, which has been inactive for a long...
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R
radhika89
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received the Maturity value yet.

Website:ICICI

I have purchased ICICI tax saving bond[protected]TSB- Two, Bond holder No[protected], Certificate No-79225, Name of Certificate holder-Prabhat Kumar, Distintive Nos-175652, 175653, 175654, 175655. Issue price per bond -Rs 5000 X 4 Nos, Purchase Date or Date of allotment : 24.12.2001. Redemption Date : 24.4.2005.
I have not received the Maturity value yet.
Kindly look into the matter.

My email ADDress:- Prabhat.[protected]@gmail.com...
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Tanvi Pednekar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed - Money not refunded

Address:Mumbai City, Maharashtra, 400042
Website:icicibank.com

I had made an online transaction NEFT / IMPS of INR 4000 to a Central Bank of India account on 31 Aug 2016 with transaction summary as follows "
MMT/Ref[protected]/[protected]".


The amount was neither credited to the beneficiary account, nor was I notified about the failed transaction. The amount is still not credited back to my account, This was brought to notice by the beneficiary (Payee) as it was an EMI...
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N
Nagaraj456
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smab chgs jun16+stax89.72

Address:Bangalore Urban, Karnataka

I am an account holder of icici bank for about 3 year only. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 687 rupees in the name of smab chgs-jun16+stax89.72. My...
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T
T.Dinesh Singh
from Imphal, Manipur
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Renewal new visa card (debit)

Address:Imphal East, Manipur, 795001

Ear
Sir/madam
My atm card which was valid from 05/06 through 04/16 had been expired
My account is at bhangagarh branch guwahati so you kindly renewal another new one. my card no is [protected]. my account number[protected].

Withregards
T. dinesh singh
Address:singjamei mathak thokchom leikai
Imphal, manipur:795001
C/o thingujam iboyaima singh......
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Address:Bangalore, Karnataka, 562106
Website:www.icicibank.com

I am ICICI bank customer named Ankit singh, savings account[protected]. I got my money deducted automatically when i put money in my account without any prior notice or mail or any msg, i did not get any msg regarding this after deduction also. When i saw my passbook i got that money is deducted for non maintaining minimum balance. Its not fair treatment with customers as i m student and i have no source of income, shoud not deduct money...
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A
Archit_Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware!!! While open account in icici bank

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:www.icicibank.com

Yes, while opening an account in icici bank, their sales executives also open any other accounts (like demat account etc.) either you say "no" many times to not to open any other services, don't know "how" and "why". and after an year the person get to know about these services when an specific amount has been debited from account.

Also after many mails/phone calls they just asked customer to close their demat account and also...
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N
nandak1982
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized loan recovery harassment

Address:Bangalore, Karnataka, 560090
Website:www.icicibank.com/complaints/complaints.page

My Name is Nanda Kumar and am an ICICI customer since a long time.

One of the executive Mr Kumar (Mobile number [protected])
from ICICI Bank, Bommanahalli Branch, Bangalore (loan recovery team) had called and abused regarding the loan taken by someone else. He used foul words and unparlimentary words.
This is case of mistaken identity.

Later when I called the branch landline number [protected] no...
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R
rabindra n sahay
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet banking transaction for booking in irctc

Address:Patna, Bihar, 800001

S. no. transaction id transaction date cancellationid /refundid transaction type trans. amt () refund. amt () bank refund status refund date
1 [protected] 04-sep-2016 [protected]
Failed 3807.84 3807.84 cb sent to bank
2 [protected] 30-aug-2016 [protected]
Cancelled 268.0 125.0 cb refunded 01-sep-2016
3 [protected] 29-aug-2016 [protected]
Failed 666.0 666.0 icici approved br...
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I u khan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MAB charges without information

Address:560032

My sb account no. [protected] has been deducted more than rs. 15000/- as mab charges and that too without any information and i did not operate my account for sometime because i had an injury on my head and no in a stable condition for a long time asnd after that i deposited rs. 90, 000/- in the month of january 2016 and later on i came to know that all of a sudden more than rs. 15, 000/- is been deducted from by account towards mab charges....
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R
Ravindergola
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not received from atm but amount deducted 10000/-

Address:Gurgaon, Haryana, 122002

Ravinder kumar account no[protected] ph: [protected] icici bank

I used my icici bank atm for withdraw rs,.10000/- at indusind bank atm (address of atm: jharsa rd, kirti nagar, sector 15 part 1, sector 15, gurgaon, haryana 122007) dtd: 6:50 am to 7:00 am. but money was not dispensed as machine got hangged. but then i get massage of transaction and my money 10000 deducted. from then i make may compaint in icici but could not...
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Biren Goyal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Fraud Debit Card transaction

Address:Gurgaon, Haryana, 122016
Website:ICICI

On 16 september 2016 my ICICI bank account was debited with total of INR 100, 000 in a total of 9 transactions by atm cash withdrawl. This happened when i was at my home around 6.47 in the morning. The most surprising fact was that i didn't lose my debit card and my card was with me right when all these transactions were happening.I immediately called the customer care and filed the complaint and blocked the debit card. They asked me to wait...
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S
sandeepraj1985
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding auto-debit of amount of rs. 7151.97.

Address:110001
Website:www.icicibank.com

Dear icici bank,

... This is 3rd time complaint against icici bank for no action taken against their officer till now...

I was feel very proud to be an icici bank customer from last 11years and i never felt ashamed before this just due to caper of icici bank.

Actually i am facing problems for my credit card payments since april2016. Many huge promises were done to dmrc employees from your bank with...
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P
pritihadole
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in account opening

Address:411019
Website:icici

Date of incident-6th sept 2016
Description -
I have applied to open salary account in icici bank. I was told that my account will be opened within 2 3 days. But Its been more than 15 days and my account is still not open.

If this is the service provided by icici to its privileged customers, then I'll have re think on opening account with you. I have other options.

Resolution-
Open my account...
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gautham arumugam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application

Address:Bangalore, Karnataka, 560004

I applied for a credit card in icici bank before 10 days, Verification also completed but till date I didn't receive any update of the card.
What is the status ?, And i am not able to check the application status in online.

ICICI Credit Card Application Ref No. S[protected]
MY MAIL ID [protected]@gmail.com
mob [protected]
plz assist me...
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R
rahulnikam999
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake customer care service

Address:Thane, Maharashtra, 400605

Dear sir
My name is rahul, i have salary account with ICICI bank from 3 year, some day before i got call from ICICI customer services and she offer me cash back card because of my salary account are with ICICI. and ask to provide some documents on whats app and also i attend verification from another number. i provide my documents to her on whatsapp but still i am not receive my cash back card, i am trying to connect with same whats...
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S
skinsan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding car loan

Address:731204

Myself sk. insan, contact no. [protected], purchased maruti suzuki swift vxi from boplur (west bengal) showroom in the name of my daughter ismatara khatun in the month of july, 2014 amounting rs. 6, 00, 000/-. i paid rs. 3, 50, 000/- to the showroom and the remaining amount of rs. 2, 50, 000/- financed by icici bank, durgapur. the emi gets deducted in the first week of every month. the related documents of loan, even loan account no. also...
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Prankey Rocks
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling friends, family and colleagues when settlement talks failed!

Address:560078
Website:ICICIbank.com

These folks are nuts. For a petty amount of 30k, they are calling all my friends, family and colleagues to push me to pay more than a lac for settlement! They first created issues on credit cards and when they couldn't resolve basic issues, I was constrained to report to Banking Ombudsman and their escalation chain. They started calling and abusing us despite filing a complaint at local police station.

Now when I have declined...
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chaitu bvnk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank robbing the money from savings account as DP charges

Address:Hyderabad, Andhra Pradesh, 500072
Website:icicibank.com

I have opened a demat account 4 years back. I went to close the account 2 years back and the bank officials advised to convert into free account. Now they charged me 575 rs and raised complaint with the bank asking why they have deducted without any intimation before and after the deduction.
They gave a sr number SR[protected] saying that it will be resolved in 3 working days. Today the Sr is closed without even contacting me....
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