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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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ICICI Bank reviews & complaints page 771

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R
rimpy singh
Nov 4, 2016
Resolved
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Mai vijay Kumar Singh air force new delhi me posted hu. Mera sallery icici bank me aata hai. Mera ac nomber[protected].
Mai mughalsarai (uttar pradesh) kotak mahendra bank ke atm se date- 3 October 2016 ko 3:20pm baje 40000rs 4 baar me nikalne ki kosis ki lekin pura paisa nahi nikala kewal 27000rs hi nikala.
24 hours wait karne ke baad Bhi mere account me 13000rs nahi aaya. Mai mughalsarai (uttar pradesh) me icici bank me Bhi complain kiya lekin waha se bhi koi response nahi mila. 1 month ho gaya lekin mera paisa nahi mila.
Please apse request hai ki mera 13000rs dene ki kripa kare.
Please...
Vijay Kumar singh
Dec 7, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    P
    Paresh Naik
    from Mumbai, Maharashtra
    Nov 2, 2016
    Resolved
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    Address: Mumbai City, Maharashtra, 400063

    Dear sir i was working with icici bank ltd. suma house branch bhandarkar road pune my joining date was 09/08/2006 with employee no.147442. i do not have my pf a/c no. as i want to withdraw the same.
    Request your confirm my pf account no and guide me with the process to withdraw my pf.
    Name :paresh naik
    Emp no: 147442
    Contact no. [protected]
    Email id : [protected]@yahoo.com
    Dec 7, 2016
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 06, 2016
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Sir, my atm is blocked due to entering wrong pin, so plz unblock my atm its very need for me.
    After this will not happen but entering 'from date' in my card is 06 /15 and I enter correctly but how this happen i don't know. So plz activate my card.
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      J
      Jagadish Bisalegowda
      from Bengaluru, Karnataka
      Nov 2, 2016
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      Address: 560026
      Website: www.consumercomplaints.in

      Jagadeesha here, I am using credit card no [protected]. 24-oct-2016
      charged overlimit fee 500 and service tax 75 ( what type of service tax it is)
      for everything you guy are adding service charge.
      I never knew this charges please provide your feedback ASAP.

      Jagadeesha
      [protected]
      jagadish.[protected]@gmail.com
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        K
        krish1442
        from Delhi, Delhi
        Nov 2, 2016
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500081
        Website: www.icicibank.com

        I have not applied for expression debit card but i got one, so i went to the branch and told the same then they told like we will cancel it and then u will get refund.. And also they have taken a letter about the same.. Till now i didn't get any refund, its been over 10 months..in the mean time i have gone to icici banjara hills branch 5 times they told everytime like u will get refund, but the last time i went they told me that i will not get any refund for expression debit card and they told me to register a complaint on callling icici customer care, i tried calling and the customer care people are hanging phones and told me to concern the branch... Customer care is waste in my point of view... Please help me here..
        Account details:[protected]
        Dec 7, 2016
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2016
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        I opened an ICICI account a week back...the same has happened to me...how come you guys take our money for something that we never applied...I need a refund asap.
        Account details:[protected]
        How can i cancel my Expressions debit card?
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          N
          Neha Patnayak
          Nov 2, 2016
          Resolved
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          Address: Pune, Maharashtra, 411057

          I have moved out of india. They are just would not cancel the credit card as they would receive yearly fees. I have already paid. Money without using the card after coming here. Whenever i raise a request to cancel it, they close it saying that please use payback points before raising the request. When they know that i wouldnt be able to. They have just made a scheme to fool people.
          Request you to help
          Dec 7, 2016
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 06, 2016
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3laq5_aaaa) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Yes. I ve had the same experience with ICICI. They mis-guided me to choose a credit card and gave me a premium credit card. And now when I want to cancel this card they are asking for joining fees to close this card.
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            O
            Om Sharma Khanal
            from Kolkata, West Bengal
            Nov 2, 2016
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            Resolved

            Address: Kolkata, West Bengal, 700020
            Website: www.consumercomplaints.in/new_complaint

            An amount of 805 has been deducted from my account stating DP Charges. I don't do share trading and i have never agreed for any kind of D mat account and and also I was not told anything regarding this short of charges at the time of opening salary account. I also has not received any short of communication regarding these things. This is completely a fraud bank. I have tried to contact help desk but the response I am getting is completely useless. I want my money to be reverted .
            Dec 7, 2016
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 06, 2016
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ldu2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team.
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              J
              jnasnodkar
              from Mumbai, Maharashtra
              Nov 1, 2016
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              Address: Thane, Maharashtra, 401305

              My name is Jeevan (lptne [protected] )loan settled to the icici person( after paying 24 emis ) who was from last one year collecting emi from me.he given receipts and settlement letter of icici letter pad.but after one year icici bank person started abusing, threatening, me my wife relatives, ffriend s.I lost .y job dignity.filed complaint in national consumer court docket no.58648. Can I get my rreputation back . can bank pay for my losses.plz reply
              Dec 7, 2016
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 06, 2016
              ICICI Bank Customer Care's response
              Dear Customer, (jnasnodkar)

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ldue) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team.
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                G
                gopalpethaperumal68
                from Chennai, Tamil Nadu
                Nov 1, 2016
                Resolved
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                Resolved

                Address: 603209
                Website: www.paulobus.com

                Sir,
                I have booked bus ticket through my icici debit card no -[protected], in paulo travels paytm but 2times payment happen and i received sms (first time rs1419.00, second time 1514.00) first time payment amount rs1419.00 could not complete my transaction, but amount was debited my account please do the need full, my email id [protected]@rediffmail.com
                Dec 7, 2016
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Nov 01, 2016
                Updated by gopalpethaperumal68
                ir,
                i have booked bus ticket THROUGH my icici debit card no -[protected], in paulo travels paytm but 2times payment happen and i received SMS (first time Rs1419.00, second time 1514.00) first time payment amount Rs1419.00 could not complete my transaction, but amount was debited my account please do the need full, my email id [protected]@rediffmail.com
                Verified Support
                Nov 06, 2016
                ICICI Bank Customer Care's response
                Dear Customer, ( gopalpethaperumal68 )

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team.
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                  R
                  rajesh_jain
                  from Gurgaon, Haryana
                  Nov 1, 2016
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122016

                  Dear sir
                  We have financed maruti swift vxi car through icici bank in april 2006 for 5 yrs. and finance is over on march 2011. but till date we dont recieve noc from bank. pls arrange noc from bank. loan a/c no. ladel[protected]. please send the same to following address:-
                  Flowmore limited, 443 udyog vihar, phase-iii, gurgaon-122016

                  Regards/rajesh jain [rajesh. [protected]@flowmoregroup.co.in)
                  Dec 7, 2016
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 06, 2016
                  ICICI Bank Customer Care's response
                  Dear Customer, ( rajesh_jain )

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    M
                    mahi0258
                    from Delhi, Delhi
                    Nov 1, 2016
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                    Resolved

                    Address: Warangal, Andhra Pradesh
                    Website: ICICI BANK

                    Dear sir,
                    Iam holding saving a/c no;[protected] in your icici bank. Till now around 10000 inr has been deducted from my account for mab and cash txn charges without giving any message to me. This is not fair. You must inform these things all the times through sms. Iam struggling hard for money now. So if you make me this amt reverse so that i can maintain minimum balance from then onwards. Kindly reverse those money. Because as you know, it is a hard earned money. Please respond to this and reverse my money as soon as possible
                    Dec 7, 2016
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2016
                    ICICI Bank Customer Care's response
                    Dear Customer, ( mahi0258 )

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team.
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                      L
                      lipun nsdsss
                      from Delhi, Delhi
                      Nov 1, 2016
                      Resolved
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                      Resolved

                      Address: 753014
                      Website: RBI Guideline to aware about credit card issues.

                      Dear sir,

                      Without prior intimation withdraw cash of amount rs-27017/- from my salary account no - [protected] towards payment for my credit card no-[protected].

                      Requesting you please credit the same which will affect my financial condition.

                      I have not authorized any person or any body of bank staff to manage my credit card dues. Without any prior intimation credit card authority debit amount rs-27017/- from my salary account.

                      As per reserve bank guide line no one credit funds from costumer account without prior intimation.

                      Requesting you please credit the same to my account by eod. If my issue not resolved in time i will intimate the issue to rbi grievance,

                      Kindly treat the matter most urgent.

                      Regards,

                      Nalini sankar dash.
                      Mob-[protected]
                      Dec 7, 2016
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 06, 2016
                      ICICI Bank Customer Care's response
                      Dear Customer, ( lipun nsdsss )

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team.
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                        R
                        Ram pada Barai
                        from Korba, Chhattisgarh
                        Oct 31, 2016
                        Resolved
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                        Resolved

                        Address: Scrip Code BSE: 9608

                        Icici tax saving bonds -012003-tsb-two — non receipt of maturity money
                        My tax saving bonds (4 no's of rs 5000/- each) matured on 26.06.2006. dist no's[protected] certificate no: 9412. till date i have not received maturity value from the company, regarding refund though my bank account no. is [protected]. (new no.[protected]) my address : c/62, vindhyanagar, mp. all certificate are keep in my hand till now. hence, sggesst me & what can i do.

                        Kindly look into matter

                        Regds,

                        Ram pada barai
                        [protected]@gmail.com
                        Mob: [protected]
                        Dec 2, 2016
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 01, 2016
                        ICICI Bank Customer Care's response
                        Dear Customer, ( Ram pada Barai )

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team.
                        Unresolved by the branch
                        Dear sir ma'am
                        mera naam akansha yadav h mujhe offer letter mine ke bad bhi abhi joining nahi mili h meri employee id i/c7701 h.
                        jabki ref.no.ICICI/HR/207 H
                        KYA ye shai h please confidential rehne de

                        my contect no. [protected]
                        ICICI Bank Customer Care's response, Nov 6, 2016
                        Verified Support
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          J
                          jasmohinder
                          from Jainpur, Uttar Pradesh
                          Oct 31, 2016
                          Resolved
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                          Resolved

                          Address: Yamuna Nagar, Haryana, 135001
                          Website: Icicibank.com

                          Dear, Refer to my SB account number[protected], i regret to say that every month few amount has bewn debited since last jun'2015 without put into my knowledge and approx. Rs 8000/- has been debited till now...i am a cancer patient and this is very huge amount...kindly credit back the same amount in my said account immdly..Regards, Jasmohinder Kaur
                          Dec 2, 2016
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Oct 31, 2016
                          Updated by jasmohinder
                          No
                          Verified Support
                          Nov 01, 2016
                          ICICI Bank Customer Care's response
                          Dear Customer, (jasmohinder)

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team.
                          Following transaction failed today pls reverse the payment "Dear Customer, Trxn of INR 237.00 on Credit Card 4xxx7005 at HIRA SWEETS AND dated 23-OCT-16 has been reversed. "
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                            1
                            1234@5
                            from Mumbai, Maharashtra
                            Oct 30, 2016
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                            Address: Mumbai City, Maharashtra, 400024

                            Pin card generationof credit card give full detail ihave try 5 times
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                              J
                              jaganmahajan
                              from Mumbai, Maharashtra
                              Oct 30, 2016
                              Resolved
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                              Resolved

                              Address: Aurangabad, Maharashtra, 431001

                              Credit card no [protected] issued on april 7, 2015. not yet activated but still charges of 3000 rupees debited from account and demand for another 7300/ rupees made.
                              While issuing card i was told that there will be nominal charges of 199/year for renewal. but excess charges have been levied and debited from account. please reverse the amount and modify the bill otherwise i am not interested in continuing the card.
                              Dec 2, 2016
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Oct 30, 2016
                              Updated by jaganmahajan
                              Please contact on my registered phone number [protected]
                              Verified Support
                              Nov 01, 2016
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team.
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                                Naresh Babu Makam
                                from Mumbai, Maharashtra
                                Oct 29, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka
                                Website: www.Icicibank.com and phone - 080-33667777

                                I made the transaction Rs.16, 326 In flipkart on 15/9/2016 due to technical issue in the product I was returned the product and vendor do reversed the amount of Rs.16326 on 29/9/2016 but credit card bill generate on 23rd of everymonth and due date is 11th of next month.The payment already reversed on 29th/9/2016 so I did not pay the EMI amount so I received the credit card statement noticed that Rs.690/- charges added as late payment so I have been tried to register the complint in bank but not able to connect with customer care executive and I visited branch no response.Please help me because the icici bank cheated me.

                                Regards
                                Naresh
                                [protected]
                                Dec 1, 2016
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Oct 24, 2016
                                ezhil1988's response
                                Hi
                                my name is Ezhil.my number [protected].for salary account open i went to ambattur estate Icici branch.this is head office.no one is there to open salary account.in head office no person is there.poor customer service.no one is there to guide .I been to bank for 3 days.
                                Verified Support
                                Oct 31, 2016
                                ICICI Bank Customer Care's response
                                Dear Customer, (Naresh Babu Makam)

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Hi

                                my name is Ezhil.i had a bad experience with ICICI bank .no one Is taking care of opening salary account.poor service.kolathur branch I contacted.no reply.poor servicd
                                ICICI Bank Customer Care's response, Nov 1, 2016
                                Verified Support
                                Dear Customer, (ezhil1988)

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Dear sir according to your phone call about life time credit card your excutive have to come visit me[protected] sunday about 11-12 pm afternoon but there is no any call the phone number which is come that is [protected] so, plz give me reply about this.my detail is. Name-manish shah
                                mob-[protected]. vanaras up 221002.
                                ICICI Bank Customer Care's response, Nov 1, 2016
                                Verified Support
                                Dear Customer, (manishshah1987)

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Trying to contact [protected] many times and whole day ...No answer !!! Is there any way to contact In this number?? Please inform..
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                                  A
                                  alokmdc
                                  from Chennai, Tamil Nadu
                                  Oct 29, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560078

                                  I am an account holder of icici bank for about 5 years. Today when i was checking my account statement, i saw 2 unjustified deductions in my account. There was no abbreviation given in icici bank account for smab charges. Then i searched it through net and understood about the abbreviation.

                                  However it is beyond my comprehension as why they have deducted the amount without giving a prior sms or proper notification to me, despite rbi directive of not deducting any smab without notifying to the customer. I think, this is not a right activity from icici bank, and they should refund the amount deducted from my account. I am totally unsatisfied with the way icici bank applies hidden charges to a customer. I hear about some of other customers of icicibank.

                                  The details of deductions are as below

                                  19/07/2016 smab chgs may16+stax32.33 247.87
                                  17/09/2016 smab chgs jun16+stax88.20 676.22

                                  Hence they should refund the fund back to my account.

                                  I am going through difficult times, so can not maintain a minimum balance in my bank account as of now.

                                  My account with icici bank is[protected]

                                  I can not give my contact details here because of safety reasons.
                                  Please cooperate and get me the resolution of the problem.
                                  Dec 1, 2016
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 31, 2016
                                  ICICI Bank Customer Care's response
                                  Dear Customer, (alokmdc)

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team.
                                  After closing the DMAT account also ICICI bank deducted 805.00 rs from my account how it is possible to charge amount for closed account after one year.
                                  ICICI Bank Customer Care's response, Nov 1, 2016
                                  Verified Support
                                  Dear Customer, (ArunaR)

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3l5vo_aaaa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    A
                                    Abubakkar Sithik
                                    Oct 29, 2016
                                    Resolved
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                                    Resolved

                                    I'm a nri it engineer residing in uae. I have both nre & nro savings bank accounts with icici bank. Recently i open my account, but i didn’t receive net banking related any information i tried to contact customer care also i sent mail, they are without my confirmation closed.
                                    Still i can’t access my account. More over one month. If try to call customer care as usually!!!
                                    Dec 1, 2016
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 31, 2016
                                    ICICI Bank Customer Care's response
                                    Dear Customer, (Abubakkar Sithik)

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3l2c3) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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                                      N
                                      narasimha rao gundoju
                                      from Hyderabad, Telangana
                                      Oct 29, 2016
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                                      Messages alerts are not coming to my mobile number.

                                      Address: 507003

                                      Sir/madam,

                                      please activation my mobile number to [protected]...
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                                      Sandeep Sandagopu
                                      from Bengaluru, Karnataka
                                      Oct 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: 500061

                                      Hi,

                                      I am the customer of icici bank since 3 years. Recently i have received a call from one of your executive regarding credit card as diwali offer. Initially i said i am not interested and the executive was behind saying you would be getting 2.5 lakhs credit limit, then i agreed and said to send the executive on saturday (22nd october'16) but the executive was not ready to listen and she asked to just fill the form and give the collection executive on photo. Remaining you can mail me, which i have done on friday itself (21st october'16). Again i have received a call from executive on 22nd october'16 since he required some details and he confirmed me that the application would be processed on monday. After that there was no any further communication received. On 27th october i have received an email to my official mail id to give my consent to process my application, which i have done and again there was no further update. Now today i spoke to the customer care guy and he said the application was rejected due to house verification failure but when i have not received a call about verification or no one came for house verification. Please dont cheat the public with the false information or the report.

                                      Finally...

                                      When we try reaching the person who called us initially... Same story... The number you have called not reachable or no response.

                                      Caution : again dont try to re login my application don't want to get into this BS again.

                                      Visitors please note : never ever knock the door of icici bank whether you are a customer or try to build relationship.

                                      Thank you

                                      Sandeep
                                      Application ref no.[protected]
                                      Dec 2, 2016
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 01, 2016
                                      ICICI Bank Customer Care's response
                                      Dear Customer, (Sandeep Sandagopu)

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3l7zz) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team.
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