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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank Phone Numbers

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ICICI Bank reviews & complaints page 769

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A
Aivan Priyadarshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs.45, 000/- debited my account by not credited in other beneficiary accounts.

Address:Kolkata, West Bengal

Dear Sir/Madam ICICI Bank,

Myself Aivan Priyadarshi from Kolkata.
My ICICI account no. –[protected]
IFSC Code – ICIC0001292

Really on 3rd Oct. on 2pm, I was depositing the money Rs.45, 000/- from my own ICICI bank account to my own Axis bank accounts through online net banking transaction by IMPS.
But at the time of depositing one massage came from ICICI bank - Dear Customer fund transfer...
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A
abhijitjamdar96@gmail,com
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Open salary account

Address:Pune, Maharashtra, 412207

Icici bank ltd
Branch: world trade center kharadi
Contact: 0

Ifsc code: icic0002390
I have submit my all document 29 october 2016 for opening salary accoun your assistant say to me after 4 days active our account... But 29 october 2015 upto till date not active my account. When i call to your assistant he can not be recive call every time reject my call...
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S
smamit27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

!!! Regarding ferrari card and mobile number change

Address:411057
Website:www.icicibank.com

Hello sir,

I am employee of infosys ltd. I have icici credit card. But now a days i am facing many issue regarding icici credit card, without my permission icici employee changed my mobile number.

I rejected icici ferrari card but team send me credit card without my permission.

Please take a serious action on it. Security also breached....
+1 photos
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M
M jahan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card is blocked for online transactions

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Icici.com

Hi,
I used my card for my bill payment a couple of months back. But because of entering wrong password for several times it got blocked and showing..
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants"
Though I called customer care as well...
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P
pooja30
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surcharge

Address:Ahmedabad, Gujarat, 380007

I used my debit card to pay at a fuel station and the bank charged me a surcharge for the same.

Pathetic service, called the icici customer care, they said they do not have any rules written, they just communicate such rules verbally when such instances happen and customer calls.

How lame and ridiculous that answer is!!!

Cheaters!!!

Its not about the money its about how they rip...
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S
Sagarika Khandelwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud case:icici bank dp charges-icici

Address:Bangalore, Karnataka
Website:www.icicibank.com

I have a demat account in icici bank for a years now. When i checked my bank transactions and i found that there is one debit transaction '62797840 dp chgs till aug-16' — inr 425.69'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking...
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A
Ajeet Chaudhari
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debit from account but cash not recd from atm/ transaction not complete

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.icici.com

Dear sir/ madam,
My name ajeet kumar chaudhari my icici banck a/c no[protected] in noida sec - 63 branch.
Yesterday evening i have use atm card in panjab national bank atm dadri amount - rs - 8000/- (eight thousand only)

But we have not received cash from atm/ transaction not complete, but amount debit from my account.
Please check & amount credit to my account.
Thanks & rgds
Ajeet...
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J
jaspr32
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Closure

Address:New Delhi, Delhi, 110060
Website:www.icicibank.com/Personal-Banking/credit-card/index.page?

I would like to inform that it all started in the month of July. I requested for NOC for my credit card as I am not using it for a long time.

I requested to payoff the call in 3 easy installments to pay INR 23999, which were due in July. I received a call that your request for 3 EMI has been rejected by the bank as your car loan is also running with the bank smoothly and your have to pay the amount in 2 EMI. So the executive...
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S
Sagar Danda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction incomplete

Address:400067
Website:www.consumercomplaints.in/new_complaint

Last night i have done the transaction of 4000 frm punjab national bank from kandivali west charop mhavir nagar i dnt receive cash i am frustrated and mentally sick that was the amount has to return my family plss revert it back i am runnig with short of money and ur customer service is not 24*7 this made me cry i want to survive the entire month plss give mha money

I received message stating that has bee. Deducted frm my a/c...
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S
sunil64
from Buxar, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid mabchgs

Address:Lucknow, Uttar Pradesh, 226021
Website:www.icicibank.com

I am an account holder of icici bank for about 5 years and my account is salary a/c from zero balance. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw 1st charge on date 23.09.2016...
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Karthik117
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MAB charges captured without any information to me

Address:Coimbatore, Tamil Nadu, 641004

Dear sir,
My account number is[protected]. I was never informed that my minimum balance went below 10, 000. They have so far deducted Rs.5989 with no intimation to me. I get random calls and SMS almost daily from icici but nothing related to the amount deducted. I feel I have been cheated by this bank. Please help me with this issue.

Regards,
Karthik...
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S
Shariq.tyagi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discontinue my Credit Card

Hi,
I want to discontinue my ICICI credit card number [protected].
I have also paid all outstanding amount of Rs 2629, raised one service request to discontinue the same (SR[protected].
Still I did not get any information regarding the same. I have moved out of India so my registered mobile number is no longer in use.

Please stop sending bill amount for the said card and cancel it as soon as possible.My...
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R
Rammurthi Buddha
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card rewards redemption charge

Address:Ranga Reddy, Andhra Pradesh, 500049
Website:www.icicibank.com

Dear Sir,

Every month I am seeing a debit of Rs. 28.75 towards rewards
redemption fees in my ICICI account w.r.t to this I have the following issues/queries.

1. Is this charge Rs 28.75 per transaction or per month for redeeming
the ICICI credit card rewards?

2. Last time I redeemed/encashed 80 rewards worth Rs 20/- on mobikwik,
for that also you charged me Rs 28.75/- redemption...
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R
rajesh vadde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges Fraud - ICICI

Address:411015
Website:no

1 Sep, 2016 Submit a Complaint
I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 62782897 DP CHGS TILL AUG-16 rs.575.00. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which...
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H
hariprasadbuddha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien in icici bank for credit card which i don't have

Address:560056
Website:www.icicibank.com

Icici bank credit card department who has illegally put the amount in my savings account on lien for credit card outstanding
(Which i dont have any with me even your phone banking confirmed the same for your confirmation voice record attached which i spoked yesterday night with both savings & credit card teams). There was absolutely no communication (Via email, phone call and hard copy letter). Kindly solve my complaint in as soon...
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A
avin@2505
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary deducted without any information

Address:New Delhi, Delhi, 110055

Sir/Madam,

This is to lodge a complaint against ICICI Bank Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter.
my salary is 17000 and it was credited on last day of Sep 2016 and I went to withdrawal but there is no single rs in my account.
This is worst situation I...
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Palaksha24
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Not able to make payment online

Address:Mysore, Karnataka, 570022

Hello,
1. i have cash on card loan with icici bank credit card.
2. i have online access to this account.
3. i would like to clear whole loan.
4. i called to icici customer care 4 times regarding to this. they told to make payment online.
5. to make payment icici computer will send otp to my register mobile number, that will work only in india,
6. currently i am in sweden, i requested to send otp...
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H
Harshendra Kumar R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank credit card - bookmyshow offer

Address:Mumbai City, Maharashtra, 560096
Website:www.icicibank.com

Is it just me, or does everyone think that the icici credit card offer of 'get up to 2 tickets per month on bookmyshow.com' just a marketing gimmick? I have been trying for the last 6 months now and at least 3-4 times a week. Every time i receive a error message saying 'you just missed it. Please try again at 3:00 pm'. And then, when i try at 3pm, it will ask me to try at a different time. I have talked to numerous friends of mine and they...
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S
Sheshadrinm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transactions on icici bank salary account

Address:560010
Website:www.icicibank.com

Hi,

Today i'm seeing my bank statement and i can see transactions which are not done by me (or anyone from my family), below are the list of transactions which are fraudulent, can anyone from icici bank please check and give more information on further proceedings.

Thanks,
Sheshadri
[protected]

06/02/2016 06/02/2016 vps/city riders/[protected]/0 780.00 71, 577.70
br...
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N
naaga.wip
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:530041
Website:icicibank.com

I have lost my debit card and called up to customer care. I have update present communication details on sept 25 and applied for new debt card sept 26. New card has been dispatched via blue dart to the incorrect address. They have attempted for delivery at incorrect address and send sms like card is returning to bank.
I have called to customer care and explained the issue, they said we will speak our manager and put me on hold, i...
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