ICICI Bank Complaints & Reviews

I thought of buying train ticket thru my mobile using app called IRCTC connect.
At last the transaction was not successful but the amount has not reversed in my account. I called customer care one recorded message was picked and told me the same Ramayana. "Sir, It will be reversed within 7days".

I was trying to send an email. Email website was down. simply, they say server down.

Gone all the days, Banks are cheating customers but now a days they simply keep (block) our money for 7 days.

I hereby request RBI to take action immediately on ICICI Bank.

It is really fraud bank. I beg you customer, Please do not keep your money or do not use ICICI bank for any transaction.

Thanks & Regards
Senthil Kumar V
a/c no. is[protected]
mobile no. is [protected]

Dear icici bank complain solve desk.
I am anandamoy tewari, having a account saving a/c no.[protected]
Dated on[protected] i recharge from my atm debit card of rs.500 throug one net site name is www.aryty.com & got full talk time from idea cellur operator.
But got your sms & checked on pass book that deducat from my account of s.662.16 so why? I order to icici bank for money transfer to WWW.ARYTY.COM of rs.500 only including all taxes.
Plz. Inform me otherwise, iw ill go to consumar forum to complain lodge.
Anandamoy tewari

I have made complaint reg my tax saving bond. Further to know my identity i have recd phone calls from no [protected]. By 3.27 pma caller from icici bank asking my atm card details. On furnishings they have debited rs 15000 from my a/c in this regard i have received phone calls from. [protected]. [protected]at about. 4.47pm. And [protected] at 4.55pm please take this complaint. Yours truly. V kumaresan

Hi,

Recently i am getting harrasment calls from icici recovery agencies for someone elses overdue payment.

This person was my friend few years ago. And i have not been in touch with her since last few years.

Recovery agency is harrasing me for her bills going to the extent of threatening and even calling my office numbers repeatedly during working hours. Recovery agent are very rude and abusive at times as if my payments are due

This person has never given my reference while taking a credit card, why am i getting calls for someone elses payments.

I dont think recovery agents have the right to disturb my peace of mind for somebody elses over due bills

I have apply for a swipe machine card for my restaurant jojolapa resort at agonda beach...but none of your staff are responding to it.They keep on saying that they will come but keeps on saying tommorow or dayafter...they keep on promosing but knever turn up...my business is getting affected because of this.I have a lots of guest who is doing a payment through credit or debit cards.This is not good at all...cause your service is just so bad...i want you to take the action immediatly...Samikchha shresthal bhujal

This is to bring to your notice that one Mr.Swaroop, has been behaved very rudely today at the bank. I went for a cheque transfer today (21/10/2016). I had to wait for one and a half hour(2pm - 3:30pm). After sometime, one of the employee came and asked me to go to the counter where swaroop was sitting. When I handed over the cheque, he said me "why are you coming here, I have got so much of work", Give it to some other person. I was like, sir, I have been sitting here for more than an hour, and also it was one your staff who asked me to come to this particular counter. But he was still angry murmuring something in telugu. Not sure why! But if this continues, I am sure ICICI will lose its valuable customers. Well, I am one of them.

Bond Holder no.[protected]
Certificate No.108287
No. of Bonds - FOUR
The bond could not beredeemed earlier due to misplaced certificate. We wish to know, how and to where process.
Arun Kumar DIXIT

I'm holding a tax saving bond as detailed below. Bond holder No[protected]. Certicate No 146661. Name of bond holder. V KUMARESAN. No. Of bonds. TWO. Each. Rs. 5000. Distinctive Nos[protected]. For knowing the details whether it was paid to me on redemption. I have sent a regs Tapalon 13/10/2016 But the Tapal was returned to me stating. LEFT. On 21/10/2016. Kindly do necessary action. Yours truly.
V Kumaresan. 14/1. 3 rd street. Perumalpuram. Tirunelveli. Tamilnadu. 627007. Mobile No. [protected]

Dear Sir / Madam,
Am ICICI bank customer since last 10 years. Now i shifted to Dubai & My Account is still open as Wealth Account.My problem is now i am not able to access my account, because my current mobile # is not updated & i am not receiving OTP through email.Due to this i am not able to create FD or Fund transfer etc. Sincerly i don't want to close my relationship with ICICI.But your team does not know how to handle customer or respect them.
I am Facing these issue from last 13 months.Now its in my routine, when i come india first i go ICICI bank.Almost i have visited 6-7 times for same issue, But my issue is not resolved.Good thing is that every time they will give different reasons & every time they successfully fooled me.
Reasons Given to Me
1.Sir + was not Added
2.Sir, Last time by mistakenly we have added 12 digit.
3.Sir, We will not add Country Code.Etc
Many more, But i don't want to insult your workers.But it really shows your ICICI Employe knowledge & how u train them.

Trust me Sir, If i am able to Access my account from past 1 year. I would i have Deposited 2 times more than Current amount.

" ITS MY LAST TRY.THEN I WILL CLOSE MY RELATIONSHIP WITH ICICI"

My Account #
ICICI Bank :[protected]

Address & IFCS Code ( VISITED BRANCH )
ICICI BANK LTD, DR. T M A PAI HOSPITAL, OPP TALUK OFFICE, UDUPI.576001
State: KARNATAKA
District: UDUPI (Click here for all the branches of "ICICI BANK LTD" in "UDUPI " District)
Branch: UDUPI
IFSC Code: ICIC0000559

I applied for icici bank credit card, After approval i got follwoing mail below from ICICI bank.

Dear Customer,

Greetings from ICICI Bank.

We wish to inform you that Credit Card -Fresh for your ICICI Bank Account XX2001 has been sent through Blue Dart Courier, AWB [protected] on 08-OCT-16.

Now track the status of your document with iTrack on iMobile at mobile.icicibank.com/dl

Sincerely,

Customer Service Team
ICICI Bank Limited.

This is an auto generated e-mail. Please do not reply.

But it was delivered to my professional address not on my residential address and i moved my professional address to other place and card was returned back to bank by Blue dart. Bank sent my new credit card pin to my residential address which i get received at my residential address.

And I got second mail from bank that they received back my card as

Dear Customer,

Greetings from ICICI Bank.

We wish to inform you that Credit Card -Fresh for your ICICI Bank Account XX2001 sent through Blue Dart Courier, AWB [protected] is returned on 20-OCT-16 due to Consignee Shifted.

For details, please call Customer Care.

Sincerely,

Customer Service Team
ICICI Bank Limited.

This is an auto generated e-mail. Please do not reply.

When i tried to contact icici bank customer care they asked for credit card number which u do not know.

so please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this.
Name- Jenish Jariwala
Blue Dart Courier, AWB [protected]
Contact - [protected]
email- [protected]@gmail.com

Dear sir,
I am regular customer of icici bank and having salaried account in icici. i am using icici credit card since last 1.3 years and having good track record. i have total outstanding amount in sep'16 cycle was rs. 7121 against that i've make payment of rs. 7100 as rounded amount. further to this, i've make online shopping worth rs. 8999 in the same month - sep'16, as the shopping product was damaged, i return the product and i got refund in my cc account by 01.10.2016 worth rs. 8999.
My billing cycle is from 24th to 23rd and last day for payment is 10th of the month.

In nutshell - my september transaction as follow which is in positive.

Opening balance - 7121 -
Payment done - 7100 - 07.09.2016
Online shopping - 8999 -.14.09.2016
Refund from online shopping - 8999 - 01.10.2016
Payment done - 50 - 04.10.2016

Even though i am getting several mails, messages and phone calls for the card blocking and bla bla bla... furthet to this, they charged me rs. 500 as late fee and rs. 75 as s. tax.

I approach to the customer care, bank branch and through mail complaint to icici costermer care complaint forum but not getting satisfactory response.

Request you to provide me justice

Being continusly mailing for tax sheet for 2016 - aug-sep-oct and also mailed to griviance cell but no reply from both the department .
payroll.[protected]@icicibank.com is not responding and subsequently trying to manipulate a important factor by creating a genuine labour cost problem and hampering under ISO to goodwill of the company . emailed today too but no respond from HR helpdesk icare team ...
#genuinely showing negative worth as since bounce of ecs of hdfc bank loan ...as since so the score of my cibil is 300 which cannot be digested .
no support from the nodal officer too.
banking standard is striving as analysed from the problems created genially to make me strive from RTI of my labour cost under ILO

Dear Sir,

My self Manjunath Patil, i made a bill payment of 495.36 rupees to Vodafone network on 19th of September at 9:56 AM through there USSD code *111# (this option is only for ICICI customers with there Vodafone number registered in ICICI BANK of which i attached a proof below) from my registered postpaid mobile number [protected], after payment i got the message stating that dear customer we are unable to process your request and sorry for inconvenience caused to you from Vodafone i attached this message below, but my money was deducted from ICICI BANK account stating amount credited to VODAFONE USSD of which i attached a image below, i called Vodafone and ICICI and raised a complaint on this as that was the last day for payment again i made a same payment in the afternoon around 3:20pm by logging into my ICICI saving account by using quick pay option, that payment was successful and i got transaction id also i am attaching the same below, i called Vodafone customer service one of there executives told as transaction was unsuccessful you need to call BANK and complain, so i called and given a complaint in ICICI, but they are saying that the transaction was successful and both amounts were successfully credited to beneficiary accounts please check with Vodafone, already one month is over still these Vodafone and ICICI people not resolving my problem, instead they are arguing with me saying only one payment has credited to them and behaving rudely, as per Vodafone instruction i submitted all documents they asked and even daily visiting there Vodafone store also, and submitted documents hard and soft copy's, even to ICICI bank also i submitted all documents they asked and as per there instruction visited nearby bank branch, bank asked me to get a mail from VODAFONE that vodafone received a single payment, i took mail from vodafone submitted that too, and i contacted ICICI customer service regarding the same issue and given complaint also they told me to wait till 19th of October i waited but did't got any call from ICICI BANK instead they closed my complaint dated 5th of October, and ICICI customer care executives giving fake assurance that the problem will be solved with in 3 days and will get my money back, they are closing all my complaints without solving it, I AM VERY MUCH UNHAPPY WITH ICICI SERVICES, AND CUSTOMER SERVICE EXECUTIVES FAKE ASSURANCE,

PLEASE DO NEEDFUL

Regards
MANJUNATH
[protected]

Worst condition of ICICI ATM Machine inside subharti university campus, NH-58 Delhi Haridwar Bypass Road, MEERUT(UP)250005.I have saving accnt, salary accnt, junior accnt in ICICI BANK. For the past two years ATM Machine of ICICI is either out of service or no cash.I have never seen such a poor service of ICICI Bank. No accountability of anyone from ICICI. Please improve your services otherwise me and my colleagues will close salary accounts from ICICI Bank. Please get information about how many times in a week your ATM Machine is out of service.

DR. ALOK TRIPATHI
MOBILE: [protected]

Sir mere a/c no.[protected] jo ki icici bank m h .mere account se 10000rs. 3 may ko transite ho gya jo ki maine nikala h nhi sir[censored]si date m maine 5000 rulaye nikale the wo mujhe mila h. 10000 rupaye usi cabin k atm se dikha rha h jo ji pahle mai usi atm machine m maine apna atm card use kiya tha aur 5000 nikala tha lekin atm hang ho rha tha to mai waight kiya lekin paise nhi mile to mai bagal wale atm se paise 5000 nikal liye aur usi time pe 10000 ka message bhi aa gya .iske liye maine bank m bhi 3 bar complain kr di h jiska sr no uper likha h aur abhi tak mere paise nhi mile 5 mahine se bhi jyada time ho gya .

Dear Sir
Mysel[censored]sing an ICICi credit card no [protected] of which my my last payment due date on 5th Oct-16 i have to pay Rs- 4254.50, for which i have paid Rs- 1500 through net banking

The rest amount of Rs- 2755 was paid by an I Mobile app on same day
But unfortunately i did not get the SMS, at that time i thought that this was might be of network issue

But today when i receive the statement for Oct-16, i get to know that Rs-2755 was not credited in your account
and i got the penalty of Interest Charges of rs- 352.29 and Service Tax of rs-52.84

Which was actually a burden for me,
I understand that ICICI people will say that i should look after the situations which cause me trouble

But its a a humble request that kindly consider the waiver of rs-405.13

Waiting for positive response from your side

regards
Amrita khanna
ICICI Academy for skills
Lucknow
[protected]

I don't know whether I am user of Demat account or not.But When I checked my bank transactions and I found that there is one debit transaction "57168082 DP CHGS TILL AUG-16"---- INR 456.62". My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My registred phone number is [protected].

I want quick action on this otherwise I will file police complaint against ICICI bank for deducting money without permission.

I received call from ICICI bank and they just given information about ONE ASSIST PLAN after than they automatic activated this plan last august and deducted Rs-1299/- from my saving A/C on 20th oct of 2016 without my permission. I told them to deactivated this plan but they didn't. I am not interested in any services like this now nor near future.

Please deactivate this plan and refund my money.

My a/c number:[protected]
One assist id number: SR[protected]

please make sure to deactivate this plan ASAP and refund my money.

Thanks!
Name- Prince Kumar
Mobile No.- [protected]

I Krunal Prafulbhai Parmar, RECENTLY HAVE AVAILED CAR LOAN FOR HUNDAI EON MAGNA FOR RS. 350000 which was disbursed in last week of september 2016. I have received SMS on 1.10.2016 that my Loan Welcome Kit has been despatched through local post and will be received within 12 working days. I have not received the same yet. Please do the needful. My contact no. Is [protected].

Hi,

There has been a lien mark on my account pertaining to other financial products provided by bank.

As per guideline of rbi for consumer case on banking,
Banks have a right to exercise lien under section 171 of the indian contract act against the dues from constituents/customers. However, the banks cannot exercise lien over the personal account of a customer on the ground that money was due to the...