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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 773

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K
kavitaI
from Mumbai, Maharashtra
Oct 24, 2016
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Address: 400708

Dear Sir/Madam,

I am getting call from[protected] for recovery of my father old loan of year 20017. as i am not liable to pay the same. still ICICI Bank recovery agents (one lady)call me for settle the same & force me for close the same.
please note that loan is not in my name.but trust me this not my loan. And I personally is not bound by it.
Pl consider the same.
Hopefully calls are stop from this complaint.
ICICI Bank customer support has been notified about the posted complaint.
Oct 24, 2016
Updated by kavitaI
Dear Sir/Madam,

I am getting call from[protected] for recovery of my father old loan of year 20017. as i am not liable to pay the same. still ICICI Bank recovery agents (one lady)call me for settle the same & force me for close the same.
please note that loan is not in my name.but trust me this not my loan. And I personally is not bound by it.
Pl consider the same.
Hopefully calls are stop from this complaint.
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    P
    Poornima Swamy
    from Bengaluru, Karnataka
    Oct 24, 2016
    Resolved
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    Resolved

    Address: 560076

    I tried to recharge my bsnl mobile online yesterday[protected] afternoon but Rs.300 was deducted from my account and till today i did not receive any recharged amount on my mobile number nor money is refunded. I almost waited for a day thinking it might take some time. But of no use. Either refund the money or complete the transaction.

    Can the concerned work on this?
    Nov 25, 2016
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 25, 2016
    ICICI Bank Customer Care's response
    Dear Ms. Swamy,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kn9c) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Verified Support
    Oct 25, 2016
    ICICI Bank Customer Care's response
    Dear Customer, (chandeprakash)

    We are sorry to hear about your experience. We request you to email us your concern along with your contact details on [protected]@icicibank.com. Please mention the UID (a3kn9c_aaaa) in the subject line of your email. Our official will contact you to assist.

    Regards,
    ICICI Bank Customer Service Team
    Verified Support
    Oct 25, 2016
    ICICI Bank Customer Care's response
    Dear Mr. Sandy,

    We request you to visit the nearest ICICI Bank branch or call ICICI Bank customer care http://bit.ly/RESHxe and request for a new debit card. The new debit card will be sent to you within 15 days from the date of request.

    Regards,
    ICICI Bank Customer Service Team
    Verified Support
    Oct 25, 2016
    ICICI Bank Customer Care's response
    Dear Ms. Yadav,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    I had submit cheque 6.10.16 and till now is not clear 19.10.16.
    I have received only cheque return message. But I didn't recevie cheque. It is very poor customer services. I m trying to connect customer care . But it was not done.
    Sir,

    Please tell me the procedure how to get new ATM card when my old card is damaged...my mob no.[protected]
    R/sir,
    It is stated that I am having a current account in icici bank jabalpur.
    The staff Mr. MANPREET (sardar ji)doing very bad behavior with customer. Kindly do needful action plz.

    VIneet enterprises
    Jabalpur m.p.
    A/c no.[protected]
    My debit card online transion free recharge blocked
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      A
      abjoshi
      from Katpur, Gujarat
      Oct 23, 2016
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      Address: Rajkot, Gujarat, 360007

      AMOUNT "NOT" CREDITED TO MY SAVINGS BANK ACCOUNT AFTER MY iWISH ACCOUNT CLOSURE. I have called many times after closing my iwish account but in spite of all my calls, escalations and setting the service request tickets to high priority, I am not getting MY MONEY credited to MY own account. No ICICI Manager or Officer giving me assurance of the amount. I AM ESCALATING THIS ISSUE to be taken very seriously. CONSIDER THIS ISSUE AS URGENT.
      ICICI Bank customer support has been notified about the posted complaint.
      Today i withdrawn 5000 rupp. From your atm vaishali sector-5 gzb. I recieved 5000 and one of 500 note is not good and paste in a two parts. I raised a compliant for this services. Please replace 500 rup. As early as possible else i will raise this complaint against the same.
      Please call me for this instance. [protected]

      Tarun
      Two wheeler loan noc not supply, two wheeler No.wb/58j/1027, Loan A/C No. LTDUL[protected], NAME-BAPI DAS, VILL-KAYADANGA, PO-DAHARPAR, PS-SUTI, DIST-MURSHIDABAD, WEST BENGAL,
      MOB.NO.[protected], MAIL [protected]@YAHOO.COM
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        S
        Shanmugam d 88
        from Bengaluru, Karnataka
        Oct 23, 2016
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        Address: Chennai, Tamil Nadu

        I had made an online payment INR 685 to TNEB online payment on 02/10/2016. My transaction summary as follows "
        [protected].

        The amount was neither credited to the beneficiary account, nor was I notified about the failed transaction. The amount is still not credited back to my account. Please resolve the issue as soon as possible
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          R
          ritesh15
          from Mumbai, Maharashtra
          Oct 22, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400051
          Website: www.icicibank.com

          I do not have any demat account with icici. While opening saving account icici representative gave me demat account kit said its free. You can use in future if you want. I never filled any demat account form so having demat account and trading through that account is out of question. Now i received estatement stating trans id 00868729 dp chrgs till aug-16 rs.575.
          Nov 24, 2016
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2016
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kkcy) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          I am ICICI bank customer from last 3 years PUNE Hinjewadi branch. I have shifted to Germany and my Indian number is not working. I tried changing it through netbanking but no luck. I am not able to access my bank account due to OTP. Please tell me how to update my Germany phone number in the bank account.
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            C
            c ronaldo
            from Delhi, Delhi
            Oct 22, 2016
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            Address: Hyderabad, Andhra Pradesh, 500018
            Website: icici bank alumni

            Respected sir, this is j.nikhil...i left the job because of some personal problems..so i didnt received amount of last month ...so i am requesting you to please transfer my amount in my ATM..thanking you.
            Oct 22, 2016
            Updated by c ronaldo
            Respected sir, this is j.nikhil...i left the job because of some personal problems..so i didnt received amount of last month ...so i am requesting you to please transfer my amount in my ATM..thanking you.
            Oct 22, 2016
            Updated by c ronaldo
            345144
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              D
              darshitchaubey
              from Kanpur, Uttar Pradesh
              Oct 22, 2016
              Resolved
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              Resolved

              Address: Faizabad, Uttar Pradesh, 224001

              Respected sir/madam,
              i have an account with u in civil lines faizabad branch, my account number is[protected]. I had made a transaction of Rs.50, 000 on 05/10/2016 to Akansha automobiles using my ATM at Rudrapur. But the amount was neither credited to Akansha Automobiles nor reverted back to my account.
              hence its my humble request to you to kindly look into this matter and do the needful. i will be highly obliged.

              Thanking you
              Your's
              Rajendra prasad pandey
              A/C no[protected]
              Civil lines Faizabad.
              Nov 25, 2016
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 22, 2016
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Verified Support
              Oct 25, 2016
              ICICI Bank Customer Care's response
              Dear Mr. Desai,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kiw6_aaaa) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              How can i get my password..i forget my password
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                5
                507117
                Oct 22, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                My card ending with 7000 was about to expire. However i am not using icici card for more than 3.5 years now. But still send it to the old address on the file. Someone got that renewed card and used it on in petrol bunk for 25, 000 at Natraj flee center.

                My question what is the process to activation of icici credit card? Without user calling from registered mobile number, how can card be activated?
                Nov 22, 2016
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2016
                ICICI Bank Customer Care's response
                Dear Customer

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kibw) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  senthilkumarveliah
                  from Chennai, Tamil Nadu
                  Oct 22, 2016
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600060
                  Website: infinity.icicibank.co.in/salesEARWeb/web/rbi/jsp/escalationForm2.jsp?_ga=1.234445086.1015850823.1477

                  I thought of buying train ticket thru my mobile using app called IRCTC connect.
                  At last the transaction was not successful but the amount has not reversed in my account. I called customer care one recorded message was picked and told me the same Ramayana. "Sir, It will be reversed within 7days".

                  I was trying to send an email. Email website was down. simply, they say server down.

                  Gone all the days, Banks are cheating customers but now a days they simply keep (block) our money for 7 days.

                  I hereby request RBI to take action immediately on ICICI Bank.

                  It is really fraud bank. I beg you customer, Please do not keep your money or do not use ICICI bank for any transaction.

                  Thanks & Regards
                  Senthil Kumar V
                  a/c no. is[protected]
                  mobile no. is [protected]
                  Nov 22, 2016
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 22, 2016
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    anand tewari
                    Oct 21, 2016
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                    Address: 713101

                    Dear icici bank complain solve desk.
                    I am anandamoy tewari, having a account saving a/c no.[protected]
                    Dated on[protected] i recharge from my atm debit card of rs.500 throug one net site name is www.aryty.com & got full talk time from idea cellur operator.
                    But got your sms & checked on pass book that deducat from my account of s.662.16 so why? I order to icici bank for money transfer to WWW.ARYTY.COM of rs.500 only including all taxes.
                    Plz. Inform me otherwise, iw ill go to consumar forum to complain lodge.
                    Anandamoy tewari
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      Aniyamangalam
                      from Tirunelveli, Tamil Nadu
                      Oct 21, 2016
                      Resolved
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                      Resolved

                      I have made complaint reg my tax saving bond. Further to know my identity i have recd phone calls from no [protected]. By 3.27 pma caller from icici bank asking my atm card details. On furnishings they have debited rs 15000 from my a/c in this regard i have received phone calls from. [protected]. [protected]at about. 4.47pm. And [protected] at 4.55pm please take this complaint. Yours truly. V kumaresan
                      Nov 22, 2016
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2016
                      ICICI Bank Customer Care's response
                      Dear Sir,

                      We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        hshs
                        from Chennai, Tamil Nadu
                        Oct 21, 2016
                        Resolved
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                        Resolved

                        Address: 400083
                        Website: Icici recovery

                        Hi,

                        Recently i am getting harrasment calls from icici recovery agencies for someone elses overdue payment.

                        This person was my friend few years ago. And i have not been in touch with her since last few years.

                        Recovery agency is harrasing me for her bills going to the extent of threatening and even calling my office numbers repeatedly during working hours. Recovery agent are very rude and abusive at times as if my payments are due

                        This person has never given my reference while taking a credit card, why am i getting calls for someone elses payments.

                        I dont think recovery agents have the right to disturb my peace of mind for somebody elses over due bills
                        Nov 22, 2016
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2016
                        ICICI Bank Customer Care's response
                        Dear Customer

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kh8l) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        As above even the same problem I am facing..
                        This is person is my ex-colleague few years ago and he gave my number as reference . and these icici bank people are calling and harrasing me all the time. I told them n number of times that i am not in touch with him but they are being rude..

                        Please look into this issue .I am a female and that ### gave my number for this nonsense. Please help me to solve this issue
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                          S
                          Samikxa Shrestha
                          from Chennai, Tamil Nadu
                          Oct 21, 2016
                          Resolved
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                          Resolved

                          Address: South Goa, Goa, 403702
                          Website: Www.jojolapaagondaresort.com

                          I have apply for a swipe machine card for my restaurant jojolapa resort at agonda beach...but none of your staff are responding to it.They keep on saying that they will come but keeps on saying tommorow or dayafter...they keep on promosing but knever turn up...my business is getting affected because of this.I have a lots of guest who is doing a payment through credit or debit cards.This is not good at all...cause your service is just so bad...i want you to take the action immediatly...Samikchha shresthal bhujal
                          Nov 22, 2016
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 22, 2016
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kg0o) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            MCgeorge
                            from Hyderabad, Telangana
                            Oct 21, 2016
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500003

                            This is to bring to your notice that one Mr.Swaroop, has been behaved very rudely today at the bank. I went for a cheque transfer today (21/10/2016). I had to wait for one and a half hour(2pm - 3:30pm). After sometime, one of the employee came and asked me to go to the counter where swaroop was sitting. When I handed over the cheque, he said me "why are you coming here, I have got so much of work", Give it to some other person. I was like, sir, I have been sitting here for more than an hour, and also it was one your staff who asked me to come to this particular counter. But he was still angry murmuring something in telugu. Not sure why! But if this continues, I am sure ICICI will lose its valuable customers. Well, I am one of them.
                            Nov 22, 2016
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2016
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kfso) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              aruraj
                              from Mumbai, Maharashtra
                              Oct 21, 2016
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                              Address: 226010
                              Website: ICICI

                              Bond Holder no.[protected]
                              Certificate No.108287
                              No. of Bonds - FOUR
                              The bond could not beredeemed earlier due to misplaced certificate. We wish to know, how and to where process.
                              Arun Kumar DIXIT
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                                A
                                Aniyamangalam
                                from Tirunelveli, Tamil Nadu
                                Oct 21, 2016
                                Resolved
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                                Resolved

                                I'm holding a tax saving bond as detailed below. Bond holder No[protected]. Certicate No 146661. Name of bond holder. V KUMARESAN. No. Of bonds. TWO. Each. Rs. 5000. Distinctive Nos[protected]. For knowing the details whether it was paid to me on redemption. I have sent a regs Tapalon 13/10/2016 But the Tapal was returned to me stating. LEFT. On 21/10/2016. Kindly do necessary action. Yours truly.
                                V Kumaresan. 14/1. 3 rd street. Perumalpuram. Tirunelveli. Tamilnadu. 627007. Mobile No. [protected]
                                Nov 22, 2016
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Oct 21, 2016
                                Updated by Aniyamangalam
                                The Tapal was sent to ICICI Infotech Ltd. Unit : ICICI Bank bonds -February-2003. Maratha Mandir Annexe Dr A R Nair Road. Mumbai Central. Mumbai. 400008
                                Verified Support
                                Oct 22, 2016
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  MARTIN KUNDER
                                  Oct 21, 2016
                                  Resolved
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                                  Resolved

                                  Website: icicibank

                                  Dear Sir / Madam,
                                  Am ICICI bank customer since last 10 years. Now i shifted to Dubai & My Account is still open as Wealth Account.My problem is now i am not able to access my account, because my current mobile # is not updated & i am not receiving OTP through email.Due to this i am not able to create FD or Fund transfer etc. Sincerly i don't want to close my relationship with ICICI.But your team does not know how to handle customer or respect them.
                                  I am Facing these issue from last 13 months.Now its in my routine, when i come india first i go ICICI bank.Almost i have visited 6-7 times for same issue, But my issue is not resolved.Good thing is that every time they will give different reasons & every time they successfully fooled me.
                                  Reasons Given to Me
                                  1.Sir + was not Added
                                  2.Sir, Last time by mistakenly we have added 12 digit.
                                  3.Sir, We will not add Country Code.Etc
                                  Many more, But i don't want to insult your workers.But it really shows your ICICI Employe knowledge & how u train them.

                                  Trust me Sir, If i am able to Access my account from past 1 year. I would i have Deposited 2 times more than Current amount.

                                  " ITS MY LAST TRY.THEN I WILL CLOSE MY RELATIONSHIP WITH ICICI"

                                  My Account #
                                  ICICI Bank :[protected]

                                  Address & IFCS Code ( VISITED BRANCH )
                                  ICICI BANK LTD, DR. T M A PAI HOSPITAL, OPP TALUK OFFICE, UDUPI.576001
                                  State: KARNATAKA
                                  District: UDUPI (Click here for all the branches of "ICICI BANK LTD" in "UDUPI " District)
                                  Branch: UDUPI
                                  IFSC Code: ICIC0000559
                                  Nov 22, 2016
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 22, 2016
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    J
                                    Jenish Jariwala
                                    from Surat, Gujarat
                                    Oct 21, 2016
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                                    Address: 395003
                                    Website: infinity.icicibank.co.in/BANKAWAY?Action.readEmailUs.ServiceRequest=0011&SecureSubmissionParamet

                                    I applied for icici bank credit card, After approval i got follwoing mail below from ICICI bank.

                                    Dear Customer,

                                    Greetings from ICICI Bank.

                                    We wish to inform you that Credit Card -Fresh for your ICICI Bank Account XX2001 has been sent through Blue Dart Courier, AWB [protected] on 08-OCT-16.

                                    Now track the status of your document with iTrack on iMobile at mobile.icicibank.com/dl

                                    Sincerely,

                                    Customer Service Team
                                    ICICI Bank Limited.

                                    This is an auto generated e-mail. Please do not reply.

                                    But it was delivered to my professional address not on my residential address and i moved my professional address to other place and card was returned back to bank by Blue dart. Bank sent my new credit card pin to my residential address which i get received at my residential address.

                                    And I got second mail from bank that they received back my card as

                                    Dear Customer,

                                    Greetings from ICICI Bank.

                                    We wish to inform you that Credit Card -Fresh for your ICICI Bank Account XX2001 sent through Blue Dart Courier, AWB [protected] is returned on 20-OCT-16 due to Consignee Shifted.

                                    For details, please call Customer Care.

                                    Sincerely,

                                    Customer Service Team
                                    ICICI Bank Limited.

                                    This is an auto generated e-mail. Please do not reply.

                                    When i tried to contact icici bank customer care they asked for credit card number which u do not know.

                                    so please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this.
                                    Name- Jenish Jariwala
                                    Blue Dart Courier, AWB [protected]
                                    Contact - [protected]
                                    email- [protected]@gmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      vishal20
                                      Oct 21, 2016
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                                      Address: Vadodara, Gujarat, 390012

                                      Dear sir,
                                      I am regular customer of icici bank and having salaried account in icici. i am using icici credit card since last 1.3 years and having good track record. i have total outstanding amount in sep'16 cycle was rs. 7121 against that i've make payment of rs. 7100 as rounded amount. further to this, i've make online shopping worth rs. 8999 in the same month - sep'16, as the shopping product was damaged, i return the product and i got refund in my cc account by 01.10.2016 worth rs. 8999.
                                      My billing cycle is from 24th to 23rd and last day for payment is 10th of the month.

                                      In nutshell - my september transaction as follow which is in positive.

                                      Opening balance - 7121 -
                                      Payment done - 7100 - 07.09.2016
                                      Online shopping - 8999 -.14.09.2016
                                      Refund from online shopping - 8999 - 01.10.2016
                                      Payment done - 50 - 04.10.2016

                                      Even though i am getting several mails, messages and phone calls for the card blocking and bla bla bla... furthet to this, they charged me rs. 500 as late fee and rs. 75 as s. tax.

                                      I approach to the customer care, bank branch and through mail complaint to icici costermer care complaint forum but not getting satisfactory response.

                                      Request you to provide me justice
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        A
                                        amrita83
                                        from Ranaghat, West Bengal
                                        Oct 21, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 751006
                                        Website: www.icicibank.com

                                        Being continusly mailing for tax sheet for 2016 - aug-sep-oct and also mailed to griviance cell but no reply from both the department .
                                        payroll.[protected]@icicibank.com is not responding and subsequently trying to manipulate a important factor by creating a genuine labour cost problem and hampering under ISO to goodwill of the company . emailed today too but no respond from HR helpdesk icare team ...
                                        #genuinely showing negative worth as since bounce of ecs of hdfc bank loan ...as since so the score of my cibil is 300 which cannot be digested .
                                        no support from the nodal officer too.
                                        banking standard is striving as analysed from the problems created genially to make me strive from RTI of my labour cost under ILO
                                        Jul 16, 2017
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Oct 21, 2016
                                        Updated by amrita83
                                        no response till yet now from www.icicibank.com
                                        Oct 21, 2016
                                        Updated by amrita83
                                        no response is intimated yet now ... by the icici bank md&ceo Chanda khocchar
                                        Oct 21, 2016
                                        Updated by amrita83
                                        no response yet
                                        Oct 27, 2016
                                        Updated by amrita83
                                        till now no response
                                        Nov 07, 2016
                                        Updated by amrita83
                                        Till now response
                                        Mar 01, 2017
                                        Updated by amrita83
                                        Till now no response
                                        Jul 16, 2017
                                        Updated by amrita83
                                        No resolution given by icici
                                        Jul 16, 2017
                                        Updated by amrita83
                                        No resolution given by icici so mark resolved
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