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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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1800 228 181
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+91 22 2653 1414
902
551

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ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 775

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R
ritishkumar123
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Without information money draw.

Address:Jharsuguda, Odisha, 768202

Dear Sir / Mam,
On last year bymistakly CPP is activated. But after calling to customer care being confirmed me that, it is one year only. On next year we will call you again for confirmation of the product. If you are agree then it is renewal but on 3 rd sept it is renewal again without my knowledge which I don't want. And also 1999 rs money draw from my account. I want please cancel the survise and please back my valuable money....
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L
lokesh sahani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coral credit card lounge access

Address:Udaipur, Rajasthan, 313001

I am having coral credit card in which i have told that i have airport lounge access free 2 per quater but i have been denied at bengaluru airport on 07.09.2016.giving reason that this card is not acceptable.

Lokesh sahani
[protected]...
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A
A loan Grievance
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Loan Sanction Bank

Address:Faridabad, Haryana, 121013
Website:www.icicibank.com/Personal-Banking/loans/loans.page

I applied for a personal loan and already made it specific that I need it urgently. The bank kept delaying the loan and everytime I tried to get in touch with the executives, they have been highly incooperative.

The verification agent kept cancelling my verification on the grounds that I was not available at my communication address and bank didn't even bother to inform me. How can I be available at my address when I am in...
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Rebecca Sassoon Dutta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in bill payment

Address:400709
Website:www.icicibank.com

I had paid my VISA credit card bill from my ICICI bank through net banking. The payment was done 4 days before the due date and the bank has mentioned to make payment 2-3days before payment. The money was deducted from my account on day 1 itself. After 6 days I get a sms that the same amount has been refunded to my account [with no explanation why].

After over 2 months of contacting the different levels of customer grievances...
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A
AKASH PALIWAL
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat account charge (Fraud)

Address:Bangalore, Karnataka, 560066

I have a salary account[protected] with your bank and there is a debit of INR 575.[protected] DP CHGS TILL JUL-16) from my account due to Demat Account Charges.I don't have any demat account in your bank and at the time of opening my bank account i clearly told the person that i don't want any demat account .So why is this debit done.
I called your phone banking customer care, and they didn't solve my problem.They told me to visit...
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N
nksharma1957
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tax saving bonds

Address:Mumbai City, Maharashtra, 400051
Website:TAX SAVING BONDS

I purchased following tax saving bond
1. Bond holder no.[protected], doa 11.03.2005, no. Of bonds - 6
2. Bond holder no.[protected], doa 09.10.2003, no. Of bonds - 6
3. Bond holder no.[protected], doa 12.11.2001, no. Of bonds - 4
4. Bond holder no.[protected],

Due to my various transfers i could not get the refund of my few bonds.
Kindly update me the same.

Regards,
Nirmal...
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A
anirudhsharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I apply reimbursement account in august 2016

Address:New Delhi, Delhi, 91
Website:icici person shezed ali

Dear sir / man
Please provide my salary reimbursement account number
I am iciciprulife employees in delhi branch vt

Anirudh sharma
Empl. I'd 5035927
[protected]...
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V
vilwadriraju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited phone calls

Address:Mumbai City, Maharashtra, 400050

Reproduced is self explanatory. I recd e-mails asking for loan a/c no, of dhuris for whom i am getting phone calls as i donot know them at all and they donot stay with us!

E-complaint lodged with icici bank on 2.9.2016 @ 4.50 pm

I am not your a/c holder. But i receive calls on my ll from your midc br. Asking for sandesh dhuri or deepa dhuri who are not staying with me and i do not know them.
Pls put...
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P
Praveen Kumar Ahluwalia
from Delhi, Delhi
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Balance in icici bank's corporate visa gift card no. 4573925208634607

Address:New Delhi, Delhi, 110077
Website:ICICI Bank

I have tried the customer care telephone numbers but non of them responded to tell me the balance in my above said icici bank's corporate visa gift card no. [protected].

Is there any site or any portal, where i can get the balance in the above card no online. Or else the balance on my mobile or by mail id, [protected]@yahoo.com

Thanks and regards.
Praveen kumar ahluwalia,
A-274, 2nd floor,...
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C
clare rocha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Punished for redeeming reward points

Address:400064
Website:ICICI Bank

What a funny scheme of payback partnered with icici bank.

I redeemed my reward points through payback for a rs.500/- e-voucher and the joke is i am being penalized for redeeming reward points for using my debit card

I have been charged fees of rs.113.85/- as redemption fees which is 22.77% of the amount of the rs.500/- e-voucher.

This feels like daylight robbery

Icici bank - this...
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R
rrwug
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Iwish account

Website:icicibank.com

I opened an iwish account in august 2015 impressed by the novelty of the product. The duration of deposit was 13 months and it was supposed to be closed on sep 3rd 2016.

The account wasn't closed on 3rd as scheduled. I thought may be it will get closed on 5th sep as 3rd might have been a bank holiday. The account wasn't closed on even on 6th september (Tuesday).

Horrors started now. I called the bank customer...
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N
navneetji1979
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for repayment of personal loan

Address:New Delhi, Delhi, 110045

Dear sir madam i had taken a pl from icici 2006 of rs 50000/- and get settled in 2010 on amount of rs 15000/- on two go i had that settlements letter and and a receipt also, from last 2 years i received several call from bank that your payment is balance and you wiull have to repay it every time i give details to them and then they promise to call back and then never turned back last month i received a call again related to this matter, as...
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M
Manju Sarsan
from Hyderabad, Telangana
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Customer service & staff

Address:500014

I have complaint against the customer care staff & money deposit machine in charge, they allowing there known persons first, i am in line for 20min. They said we have to remove money from machine, please wait, few of them went aside, but the stupid guy allowing other person to deposit. How can they do like that
I request u to take action with the staff, this happened today 6th september at 11:30 at petbasserabagh branch.
I got...
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J
Jugal Kishore Mehra
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card wrongly charged late charges and interest

Address:134002





Credit card no. Prefered card 4477xxxxxxxx7004

Dear sir,

Good morning

Please refer to my complaint/mail dated[protected], your helpdesk not given any help/solution, not even bothered to acknowledge the same.

J k mehra
[protected]
[protected]@yahoo.com

On saturday, september 3, 2016 6:52 pm, jugal kishore mehra...
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Rohit_rohini
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late payment fee they charged even after paying within 3 days grace period approved by rbi

I got late fee reflected in my card statement even though I paid my due within 3 days (which is in accordance of RBI's guidelines for 3 days grace period). I called up customer care center to reverse these charges or cancel/block my card, as per customer care executive I need to pay my outstanding amount first to initiate this request and I told him that I'll pay entire outstanding but not that amount which is shown as late fee. CC executive...
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T
transmillen
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My name wrongly reported by your bank to CIBIL

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Subject: erroneous reporting of loan account no – lpdel[protected] for credit report no – 981, 293, 353

Dear sir/madam,
This is in reference to the captioned account number. This is to bring to your notice that the credit report corresponding to the above mentioned loan is reported under my name in my credit report. This is to further bring to your notice that i have never availed of the above mentioned credit facility....
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పెద్దపోతుల శ్రీనివాసులు నాయుడు
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39353115

Address:Hyderabad, Andhra Pradesh, 50018

I am not at all used any demat account with ICICI but i got this bill...
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S
Srinivas ev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atmdec charges 24-08-2016

Address:560095

What is this actually?. When i searched online, i found some bs reason. Is this is the way you make money?. Does it really cost you rupees 30 to decline a transaction and through into the money back into account. It is my salary account and really i am going to close it if you don't give me a proper justification.

[protected] atmdec chg/22-07-16/1666+st 28.75 9, 572.05
[protected] atmdec chg/24-07-16/1666+st 28.75...
+1 photos
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D
DeepakPinky
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeloan/ disbustment delay in home loan

Address:New Delhi, Delhi, 110092
Website:www.icicibank.com

Hi Team,

This is to bring in you kind notice, We (Deepak Paul +Pinky Pal) applied in your esteemed bank in month of March 2016 for Home loan (application no.- [protected]).Branch 1355. Which got sanctioned on 28 March 2016, we received the sanctioned letter.

But this loan got disbursed in month august 2016 after many crest and troughs. During this span, there was not any written communication from ICICI bank...
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S
sures62
from Karaikal, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank - fraud debit card transaction through vin/payu

Address:600041

Fraud Debit Card Transaction through VIN/PayU

Today 05-SEP-2016 fraudulent transaction happened on my ICICI debit card for the amount of Rs.40, 000 in a total of 4 transactions. This happened when I was sleeping in the morning 5AM.

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3D secure pin and debit card was with me right when all these...
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