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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank Phone Numbers

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Mumbai
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ICICI Bank reviews & complaints page 768

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S
sachin mudgal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not issuing credit card

Address:500015

I apply for credit card but it has been rejected without giving me appropriate reason. and not return my document.
like my aadhar card photos serving certificate of ARMY it may be used for an illegal job. so reqisted u sir plz issue a credit card or my complete documents.
i will be heighly oblized for your this kind of act your sincere sachin sharma mob no [protected]...
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Suriyanarayan Iyer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card delivery through bluedart, nanpura, surat

Address:Surat, Gujarat, 395007

Yesterday, bluedart nanpura, surat office wrote falsely in respect of awb [protected] that my premises (Residence) was closed at 19.55 pm. My wife was very much at my home for whole day and night waiting for bluedart delivery man.
1) the consignment is a credit card from icici bank, delhi. I have already complained to icici bank, customer care and also to national consumer development commission through their website regarding the...
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sanjay dhanasekaran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card blocked without my prior permission, or intimation customer service giving false information

Address:Chennai, Tamil Nadu, 600011
Website:www.icicibank.com

Hi,
My name is sanjay, i a customer or icici bank for more than a year, my account number is[protected], last month i received an sms that icici bank has sent a new debit card to my house address which i no longer live there as i have recently [censored]ed my house. When i called the customer service executive about this issue he told me he cannot do anything once the card i returned then i need to call them again change my house address...
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V
vinodhn84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accessing savings account

Address:600040
Website:icicibank.com

I am having real trouble accessing my money. my account has been frozen now. i visited icici bank anna nagar branch on friday (oct 7) and submitted my kyc documents. the branch officer confirmed me that the documents will be processed the same day and the account will be activated by after noon friday (oct 7). my card is still blocked, i called customer care they confirmed that there has been no request raised to activate my account.
br...
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M
mehnakamal
from Firozpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici tax saving bond - 012005 - tsb - one non receipt of maturity amount

Address:Moga, Punjab, 142001
Website:www.3i-infotech.com

Sirs,
I am holder of icici tax saving bonds jan 2005, with bondholder no.[protected] and distinctive no.[protected]. I hold two bonds with value of rs. 5000/- each. These bonds redemption on maturity 11th march 2010. However, i have not received the maturity cheque with interest due for the year 2006 to this date. Still issued bond certificates are with me....
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M
mkks76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised credit card charges

Address:Mumbai City, Maharashtra, 400068
Website:www.icicibank.com

I have been holding icici bank master credit card bearing no.[protected]. I had received the statement for the month of july 2016 with due date as 15/8/2016 and accordingly i made entire payment on 18/8/2016 from corporation bank using net banking. It is very astonishing that even after receiving full payment on 18/8/2016 bank imposed a late penalty of rs.600/- and service tax rs.90/-. And also on 28/8/2016 bank imposed interest of...
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rakesh.agrawal1502
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Fraud ICICI credit Card

Hello,

There were two fraudulent transactions happened on my credit card on 22rd August. Below are the details.

22/08/2016 456 USD 326.81 SEARS ROEBUCK 1722 BLOOMINGTON US 55548076236708000059664 22, 812.41
22/08/2016 420 USD 301.07 SEARS ROEBUCK 1722 BLOOMINGTON US 55548076236708000059706 21, 015.67

Someone has hacked my card from US. I did not do this transaction. I was in India. I have...
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Y
ymallika
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bil/001056294495/nchgrs2.50strs0.38 and realized it was not supposed to be ther

Address:Mumbai City, Maharashtra
Website:icicibank.com

I accidentally saw this transaction remarks in my account statement
Bil/[protected]/nchgrs2.50strs0.38and realized it was not supposed to be there. I have verified my transactions and resorted to search for it online and have seen complaints reported by other icici customers.

Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason.

Regards,...
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B
bpsles
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mab charge huge amount icici bank

Address:Alappuzha, Kerala, 689622

Dear sir/madam,

My name is lesitha and i am having saving bank account no.[protected] with icici bank. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. Icici bank is simply debiting amount from my account. I get monthly statements but i have never got any information about the policy changes. For a person like me the...
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S
Sujit Rajan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal tranaction

I have icici credit card, i received a call from this mob no. ([protected]) from master and visa verification department at icici on 26th - sep-2015. she (executive) told me that icici bank will issue a new master micro chip card on behalf of my existing credit card. so first bank debit the charge of rs.-8320 (same is already been debited) but she assured that it will be adjusted through reward points and the same amount will be credited to...
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A
amit2812
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud in Delhi

Address:New Delhi, Delhi, 600041
Website:icici.com

I applied for ICICI credit card through one of my colleagues of V care call centers Noida. He claimed that his room parter worked for ICICI. after collecting documents he absconded. Hia name is Manpreet Singh and he is from Uttarakhand. I called bank and informed about this. after 3 years I got a bill of 48000 when I am working in Bangalore. I am forced by bank to pay the money for a vard which was never mine. I already lodged a complaint...
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Uttam Singla
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application rejected (app. no. n110101726080)

Address:Panipat, Haryana
Website:Www.icicibank.com

I have applied for a credit card as advised by your bank executive before near about 30 days. But the bank rejected the application Without giving any reason. Request you to mail me the reason of application rejected. So that I can improve if there is any fault OE any other negative thing.
Mobile no. [protected]
Name - Uttam Singla
[protected]@yahoo.com...
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S
Swati Dilip Rai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile no updation

Address:Thane, Maharashtra, 400070
Website:Icici bank

Dear Sir,

I have travelled to USA 7 months back and I am not able to do banking transactions becuase of OTP. Since my mobile number has changed, I am not able to receive OTP and facing serious problems from past 7 months.

ICICI bank has not provided none of below option to change our mobile number.

1) To Change the mobile number online. (logging to your own account)
2) Option of selecting...
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Sunil Samal
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI credit card team frustrating customer for their negligence and inefficiency

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.icicibank.com/complaints/complaints.page

Why there is no strict action for the employee who are doing repeatedly doing same mistake and making customer so frustration. I had applied a cashin on my credit card on 16th Sept, on same day I have also sent a blank check so that amount will be transferred through online, but negligence and inefficient of the employee this does not happen and they sent courier by Bluedart to my office address where as I already mentioned to sent courier...
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shivam53js93
from Delhi, Delhi
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Ignorance by branch manager and field officer

Address:Katihar, Bihar, 854105
Website:9643096840

Dear Sir,
My complain is that, i want to submiting my kcc loan lastly 2month but problem is that Branch Manager doesn't take it seriously. He always say that tommorow will, 2days after will come, 6days after will come, monday will come.
this behaviour of icici branch manager is untorable. who is responsible for this undeciplined kind of behaviour?...
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M
Mehul Parkhiya
from Rajkot, Gujarat
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Demanding late payment charge and penalty for un-given statement

Address:Rajkot, Gujarat, 360050
Website:iciciwww.icicibank.com

Icici bank didnt given me credit card statement (while i didint use card for any transaction in this period), and after a month they give me a message that your statement for rs. 1471.78 (for next month, for this month again i never use the card for any transaction) is sent through courier which will arrive to you soon., so i visit the bank and ask them so they told that you have to call credit card helpline number [protected] and as per my...
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J
Jasveer Singh Choudhary
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal regarding

Address:110048

I was trying withdrawal 2000 rs from pnb atm kaulagarh road dehradun on 03/10/2015 but money was not withdrawal from pnb atm and i got a message from icici bank your money is debited 2000 from your icici account.
My icici account name - jasa ram
Icici account no[protected]
Ifsc code - icic0006627

My money is not credited by bank, please credited my money immidatly.
Please help me...
Thank...
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T
Trilok9175
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy Interest levied on my Credit Card

Address:Pune, Maharashtra, 411014
Website:www.icici.com

From the past 2 months I am receiving heavy interest charges on my credit card. I talked to the customer care executive but no one is able to answer.
Inspite of that the response I am getting is that this is how the policies are and there is nothing we can do about it.

My concern is I have sent a complaint to ICICI regarding this also but they are also not responding. I am the one who is paying the charges and ICICI...
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Akshay upadhyay
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal information hiding by bank & ignoring complaint intentionally by bank

Address:Ranga Reddy, Andhra Pradesh, 500019

I have a salary account in icici bank. They charged me for some atm dec chg of 28.75 rs which i was unawared of till i searched on google.
They tried to hide the information from me/customer of the withrawal as they never notified me with the text message even if they charge money for that facility annually.
When i sent them a e-mail about the problem on their email address [protected]@icicibank.com they never replied....
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Manish@singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How track my credit card Application Number 2016271866443

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:loans.icicibank.com/verifyOwnershipForm.html

Hi,
I applied for ICICI credit card from last two week, verification is done by ICICI bank and i got approval message also. They provide me 13 digit application number[protected] . When i try to track my application number it shows no record found message. Please suggest my how to track my application.

Regard,
Manish Singh
+91-[protected]...
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