ICICI Bank Complaints & Reviews

Dear friend
Today at pahariya branch, Varanasi, Uttar Pradesh the branch Manger Mr Prashant Bansal employee code 330809 has not deposited my 7000 Rupees becos I was having only original I'd proof not the xerox one. It's really pathetic. I returned from the bank and there was hardly 10 deposited at that time at 4.30 pmapx today 10 Nov 2016. When I said to get it xerox internally he said there is no ink in cartilage. I was shocked that as a manager who is responsible for not having ink.I m having my account for more than 10 years.In this type of situation how a customer will continue n encourage others for any type of investment. There and his junior behaviour were also not acceptable at all.i hope you take cognizance of this matter.
Ajay Bhushan prasad
Ac no[protected]
[protected]
Varanasi
10 Nov 2016

Hi Team,

Yesterday i.e 9/11/2016 at 14:47:15 unauthorised transaction of INR 6, 873.53 is deducted from my account ( Merchant Name: Info.MIN*Site Analyz ) without my knowledge please take necessary actions and revert the amount to my account as soon as possible.

Looking for early response.

Thank you in advance.

My name is Purushotham.N, i was having an SB accountin ICICI, based on that i was offered a credit card in 2008 and was transacting well and smooth. Somewhere between i had made an ( 3rd year )final insurance policy payment of Aprox 9000/- to metlife through my debit card and they have not credited, due to that my policy got lapsed and life secure lost and two years previous paid premium too..From that time i was i was coordinating with several bank people to get resolved this issue.. Where as it is the clear mistake from bank people they were asking me to pay the credit card dues without resolving the mistake happened from their side.. While keep dragging they have blocked my SB account as well and keep raising the cred balance and shown as default..
Which is really un professional and forceful on customers..

My parents have one Money Multiplier Bond- 0199-MMB of Rs.4, 000 issue price bearing Bondholder No. 5134-940 and Certificate No. 41890, which was to mature on 3.7.04. Till date we have received no intimation or redemption of the amount. Please clarify and provide the maturity amount in present Bank Account. PLZ get in touch on akshay.p.[protected]@gmail.com

I am the a/c holder of icici bank from last 2 months,
Now they have charged 172.5 under this category dcardfee2374oct16-sep17st22.5 c
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can...

Hi Sir,

On 7th Nov 2016, 1204.50 ruppes has been deducted from my account. I want to know the reason.
In transaction history the below information is displaying..
[protected][protected]
BIL/[protected]/T Chg R
s10 ST Rs1.50/10 1, 204.50 Dr
[protected][protected]
My Account No :[protected]
Name : Subhadatta Samal
ph : [protected]

I am Yogesh Pangare Customer of ICICI Bank for last 7 years . Acc No[protected].
Last year i had applied for normal debit card (of 150/- charge) from ICICI bank, but received coral debit card of 500/- that caused charge of rs 571/- at year end unnecessary ; hence I raised complaint to my nearest branch Dombivli (E), after complaint they had assured for refund my amount back same time I applied for normal debit card since then I visited to nearest dombivli branch three times and each time I am getting coral debit card.
I surprise how same mistake has been happened 3 times of issuing coral card when I asked for normal card. Can’t imagine reputed bank like ICICI has doing it repeatedly.
Even I haven’t received my refund back that has been assured by bank as mistake has been done by bank executive.
Kindly take this matter seriously and solve this as earliest.
Regards

Yogesh
[protected]

I am receiving calls to my residence landline everyday from ICICI bank credit card department asking for Credit card offers. My parents are very elder people and it is difficult for them to answer unwanted calls. Even though I say I am not interested I get this call every day. I tried reaching ICICI bank to avoid this but there is no response from them.

I have placed an order of Adidas ESS Polo T-shirt using my payback point redemption on[protected]. The same day at 12.46 pm I have received a order confirmation from [protected]@payback.in with out any particular name. The item Code is[protected]_617890, Order Item Id:[protected], Item Name: Adidas ESS 3S Polo T-Shirt Navy XXL stating all these details with a remark "will inform after shipment". I had sent out a mail on 29-10-16 to [protected]@payback.in, which was replied by Vaishnavi Desai Customer Service, PAYBACK stating Service Request No. 12493910. Afterwards none of my mail reminder dtd 5/11, 7/11 & 8/11 have not replied nor I am not aware of the status of my order. It seems they don't have the basic courtesy to reply to mail. Request to do the needful.

H
I am holding Icici salary account number[protected] and my account has been debited with multiple MAN charges amounting t o over rs 4500 at one go without intimation.I am a hard working middle class person and this has rendered me incapable. Of surviving with pride and provide for my family

In today's secure and transparent regulated age I feel betrayed by my bank. After numerous calls I continue to get no assistance from any icici channels including manager of my base branch at vikas paradise in Mulund West icicibank.

Please shed urgentlight on this and help an aggrieved consumer
DeepakSingh.

I have a account in your pilani branch and i want to open 1 more account for my wife i m not in india now so i was open that account online but still that account not activate i was try to contact pilani branch manager mr. Arora he said it will be open in 3 working days after that he transfer to other branch he give me new branch manager no. His name is mr. Subash i was called him on 31st for that issue he sad i'm on leave i will conform with bank and send you a text massage but until today there is no text from his side today i call him 2 or 3 times he is not answering my call i was told everyone that this account i want to open as soon as because i want to submit that document to passport office but your bank customer service is very bad first time i see a bank want like this much of time to open an account even other government bank will not take this much of time for open a account i was open that account on 22/10/2016 and today is 03/11/2016 its really very bad service i & my friends have faith on icici bank service but your employee want to spoil it i want written reply on that as soon as

This is very very bad customer service

The branch manager is representing your bank on branch but in pilani branch he is in-responsible he don't have time to answer call it's very bad i have account in uae but they are very strict in customer service. Waiting for reply.

Today date is[protected] and i was open my account on[protected] they took total 10200.00 rs but still i don't have any receipt from bank i was contact until nodal officer but still they don't have time to solve this issue
Please take any action against this bank for this cheep type of customer service.

Regards
Ashish vyas
+[protected]

I visited ICICI Bank branch [ Asansol, murgasol (west Bengal)].

Requested executive to fix deposit (flexi scheme) with some amount (confidential not mentioning here).
After completing the process, i left the branch and amount deducted from my account. Executive called me after 2 hour to visit again as there was some mistake and asked to sign on one Document.
I completed the formality again. However the branch take signature of closing the Fix deposit ( i don't know why).

I realised this after 2-3 days when see the amount get back to my bank. I complaint several time telephonic & over email but always receive worst communication from bank and receive mail/message that issue resolved.

Its more than month, the money is with ICICI bank saving account and its mistake from ICICI Bank (they confirmed me over call) so i want interest from bank from the day on which i requested for Fix deposit.

+ i had lot of mental harassment, which has no return.

Please help

Dear ICICI team,

We are really disappointed at the way you guys debit the charges.
You don't even mention why the TRCA has been applied and on what basis you deduct the amount.
We have been working with ICICI for the past 3 years and it has really been a disappointing experience.

Kindly revert the amount back, else we will have to move to another trusted Bank, which better service, justification on the transactions and better rates.

Hope to see an immediate action.

Prashanthi Kolluru,
Founder&CEO,
KloudPortal
Hyderabad.

Dear sir i had taken hero honda glamour with registration number ap23m6042 with a 2 wheeler loan from ur bank, as i had cleared all dues till now not recieved noc, as i dont have any loan details plz check with my registration numberplz do needfull asap
my name address below

k.Santosh
2-5-150, rachanapet, zaheerabad-502220.
Chasis no-07kawc03311

Dear sir/madam,

I have my atm card but i forgot its pin no or card number (accutaly i have 4 icici atm card (salary account) i will be very grateful if you can send my pin no on my email id.

My a/c no is.[protected]

My name - ritan pal
Date of birth-02/04/1993
Father name surajit pal
Address-sarenga palpara. dist howrah. post-sarenga. p. s.-sankrail. pin-711309

I had received a call from an executive who mentioned that the person is from ICICI bank, helping me redeem points accumulated on credit card. The person had all details available with them including my security verification details, mobile, CVV, full card number. All the person needed was OTP and they mentioned they need this to confirm that I have authorized the points redemption on the card. Following which transaction of 16500 has been done towards Paytm and Freecharge mobile wallets. There was also an arrest in Delhi for fake call centre operatiing for the same kind of frauds.
How can the bank help me non-liable to pay the amount? This amount wasnt used by me and also apart from OTP, all other details were there with the personnel. Does the bank have no responsbility to safegaurd customer information?

I accidentally saw this transaction remarks in my account statement
BIL/[protected]/NchgRs2.50STRs0.38 and BIL/[protected]/T Chg Rs10 ST Rs1.
50/[protected] and realized it was not supposed to be there. i have verified my transactions.

Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason....

Dear Sir,

Subsequent to my complaint on 18th September, 2016, in this forum, ICICI bank stopped deducting TDS from my interest amount on my fix deposit with effect from October '16. I was compelled to file such a complaint because of non cooperation from various officers, even after visiting them several times.

In the complaint, I had also requested to return the money deducted by oversight / callous attitude of ICICI officials.

Please help to get my money back at the earliest.

Thanking you,

Soma Bhaskar Paul.

The Business Heads, ,
ICICI Bank Ltd.,
Complaints Deptt., Hyderabad.
Dear Sir,
I wish to inform you that a cheater has done fraud with me and succeeded to get the aforesaid money transferred from my account. In this connection, the FIR has been done and the investigation is going on. Meanwhile, I have also informed to my bank for immediate freezing of the accounts of the cheater and requested to get the said money transferred in my account. All the correspondences as well as the copy of FIR have scanned herewith for ready reference.
It is my humble request to kindly look into the matter and do the needful so that justice be done with me.
With kind regards,
Yours sincerely,
Abdul Quddus
Mob. No. [protected]

Last year I read an RBI ruling in Times of India that no bank can levy non maintenance charges for minimum balance in saving accounts.So I didn't care about the minimum balance in my saving account with ICICI BANK which was earlier a salary account.Suddenly I came to know about the SMAB CHARGES deducted by bank when I got updated my passbook on 31st Oct.I immediately deposited some cash in my account.Had the bank informed me about these charges I would have filled my account as earlier l kept my account healthy.Also the bank levied the charges for the months of June and July collectively in the month of September that too without informing me by SMS or email.Kindly refund the SMAB Charges which are about ₹1700/-Otherwise I will have to close my account.I have a 10 year old relationship with your bank and I have deposited many amounts and kept many F.D's in your bank.Thanks.

MANINDER SINGH
A/C NO.[protected]