ICICI Bank Complaints & Reviews

I have applied for a credit card as advised by your bank executive before near about 30 days. But the bank rejected the application Without giving any reason. Request you to mail me the reason of application rejected. So that I can improve if there is any fault OE any other negative thing.
Mobile no. [protected]
Name - Uttam Singla
[protected]@yahoo.com

Dear Sir,

I have travelled to USA 7 months back and I am not able to do banking transactions becuase of OTP. Since my mobile number has changed, I am not able to receive OTP and facing serious problems from past 7 months.

ICICI bank has not provided none of below option to change our mobile number.

1) To Change the mobile number online. (logging to your own account)
2) Option of selecting mobile number or email id to send these details through online.
3) Changing the mobile number if we call to customer care.
4) Neither they have made it optional so that customer can chose these facilities on thier own convinience or wish.

Can you please address my problem on this.

Thanks,
Swati Rai.

Why there is no strict action for the employee who are doing repeatedly doing same mistake and making customer so frustration. I had applied a cashin on my credit card on 16th Sept, on same day I have also sent a blank check so that amount will be transferred through online, but negligence and inefficient of the employee this does not happen and they sent courier by Bluedart to my office address where as I already mentioned to sent courier if any to my home address, then this courier again returned back and after couple of my follow up they resent again 2/3 days back, but again they did big mistake writing wrong address on the courier package. The courier supposed to deliver on yesterday, as id didn’t happen, today when I call to courier guy they mentioned premises is closed so again it return back, then I asked him to check the address he said the address that is written is wrong one. It really frustrated me so much; want to put a consumer case against this kind of deal of customer care of ICICI to the customer. What a shameless work.

WHY I got a statement to pay my due amount of Rs5697 on or before 13th Oct where as I still have not received my amount. WHY? WHY? WHY? Are you thinking is it really possible. I always have bad experience with ICICI where as I have been used this card since 10 years, I think enough is enough.

Dear Sir,
My complain is that, i want to submiting my kcc loan lastly 2month but problem is that Branch Manager doesn't take it seriously. He always say that tommorow will, 2days after will come, 6days after will come, monday will come.
this behaviour of icici branch manager is untorable. who is responsible for this undeciplined kind of behaviour?

Icici bank didnt given me credit card statement (while i didint use card for any transaction in this period), and after a month they give me a message that your statement for rs. 1471.78 (for next month, for this month again i never use the card for any transaction) is sent through courier which will arrive to you soon., so i visit the bank and ask them so they told that you have to call credit card helpline number [protected] and as per my request they give me computerized statement, i a shocked to see that statement.

Statement shows that my previous balance of rs. 573.85 (which is joining fee as per conversation on help line) was not paid so they give me penalty of rs. 897.93 rs. and my final bill for both month is rs. 1471.78 (without any transaction till date), so i request her (helpline madam) that i am not refuse to pay joining fee, but how can they force to pay me late fee and penalty of rs. 897.93 for that 573.85 rs. which statement is not given to me, so she said that you have to pay all the amount, we cant give you refund of penalty or late payment fees (which is completly mistake of bank, even not a 0.0005% mistake from my side) and she also force me to pay all the amount without bill (may be they are promoting black money transaction), i have complete conversation of telephonic discus on help line and also i have 2nd month statement of credit card (which i have taken from bank, till date also i didnt got my second month statement at my premise)

I was trying withdrawal 2000 rs from pnb atm kaulagarh road dehradun on 03/10/2015 but money was not withdrawal from pnb atm and i got a message from icici bank your money is debited 2000 from your icici account.
My icici account name - jasa ram
Icici account no[protected]
Ifsc code - icic0006627

My money is not credited by bank, please credited my money immidatly.
Please help me...
Thank you
Jasa ram

From the past 2 months I am receiving heavy interest charges on my credit card. I talked to the customer care executive but no one is able to answer.
Inspite of that the response I am getting is that this is how the policies are and there is nothing we can do about it.

My concern is I have sent a complaint to ICICI regarding this also but they are also not responding. I am the one who is paying the charges and ICICI should provide me proper explanation about my interest charges.

I need help here because this is the forum I finally got where I thought I might get some resolution to my query.

Thanks

I have a salary account in icici bank. They charged me for some atm dec chg of 28.75 rs which i was unawared of till i searched on google.
They tried to hide the information from me/customer of the withrawal as they never notified me with the text message even if they charge money for that facility annually.
When i sent them a e-mail about the problem on their email address [protected]@icicibank.com they never replied.

Hi,
I applied for ICICI credit card from last two week, verification is done by ICICI bank and i got approval message also. They provide me 13 digit application number[protected] . When i try to track my application number it shows no record found message. Please suggest my how to track my application.

Regard,
Manish Singh
+91-[protected]

Dear Sir/Madam ICICI Bank,

Myself Aivan Priyadarshi from Kolkata.
My ICICI account no. –[protected]
IFSC Code – ICIC0001292

Really on 3rd Oct. on 2pm, I was depositing the money Rs.45, 000/- from my own ICICI bank account to my own Axis bank accounts through online net banking transaction by IMPS.
But at the time of depositing one massage came from ICICI bank - Dear Customer fund transfer request for Rs 45, 000 on 3rd Oct-2016 14:02:27 could not be processed . Please try later. (IMPS Ref no.[protected] and in net banking statements shown (MMT/Ref[protected]/[protected])

After that the money Rs.45, 000/- debited from my ICICI bank and not credited in my Axis bank also.
Then I consulted with ICICI bank customer care service, they told me your money will deposit within 24hr. Again told me money will credit with 2 days or 3 days in your ICICI bank accounts.
But till now from 3rd oct. to 5th Oct. no money are not credit in my ICICI bank or my Axis bank also.
The authorities of ICICI bank neglected and not focus upon the issues.
For this reason I so harsh and mentally disturbed.
I am requesting you please take necessary action and solve the problem as soon as possible.
Hope the money will deposit /credited in my account as an earlier.

Aivan Priyadarshi
714, Block-A, Lake Town, Kolkata, W.B. 700089
[protected]
[protected]@gmail.com or [protected]@agrivet.in

Icici bank ltd
Branch: world trade center kharadi
Contact: 0

Ifsc code: icic0002390
I have submit my all document 29 october 2016 for opening salary accoun your assistant say to me after 4 days active our account... But 29 october 2015 upto till date not active my account. When i call to your assistant he can not be recive call every time reject my call

Hello sir,

I am employee of infosys ltd. I have icici credit card. But now a days i am facing many issue regarding icici credit card, without my permission icici employee changed my mobile number.

I rejected icici ferrari card but team send me credit card without my permission.

Please take a serious action on it. Security also breached.

Hi,
I used my card for my bill payment a couple of months back. But because of entering wrong password for several times it got blocked and showing..
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants"
Though I called customer care as well after entering all the details it says contact with your register number and phone gets hanged.
I reached to a branch as well, I don't know why those people are sitting there without any knowledge. She said we cannot help..you need to call customer care, try several times it will happen. Which exactly didn't.
Now I ask to others to pay my bills and I give them cash, I'm tired of doing this. Please help me to unblock my card...

I used my debit card to pay at a fuel station and the bank charged me a surcharge for the same.

Pathetic service, called the icici customer care, they said they do not have any rules written, they just communicate such rules verbally when such instances happen and customer calls.

How lame and ridiculous that answer is!!!

Cheaters!!!

Its not about the money its about how they rip their customers!!! #shame

Uch big name such low standards!!!

I have a demat account in icici bank for a years now. When i checked my bank transactions and i found that there is one debit transaction '62797840 dp chgs till aug-16' — inr 425.69'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]

Dear sir/ madam,
My name ajeet kumar chaudhari my icici banck a/c no[protected] in noida sec - 63 branch.
Yesterday evening i have use atm card in panjab national bank atm dadri amount - rs - 8000/- (eight thousand only)

But we have not received cash from atm/ transaction not complete, but amount debit from my account.
Please check & amount credit to my account.
Thanks & rgds
Ajeet

I would like to inform that it all started in the month of July. I requested for NOC for my credit card as I am not using it for a long time.

I requested to payoff the call in 3 easy installments to pay INR 23999, which were due in July. I received a call that your request for 3 EMI has been rejected by the bank as your car loan is also running with the bank smoothly and your have to pay the amount in 2 EMI. So the executive gave me a jazz. But I said ok I said ok and asked them to call next day to discuss on Saturday.

But few hours later, I received the call that INR 15000 have been taken from the account where we initially deposited that amount when we took the car through them and they offered us a credit card.

Some time ago, we were informed that our card is blocked. But the harassment part is they are still adding interest every month even on the blocked card which is not the way and against the logic.

So, I have spoken to them numerous times that as your executive promised that pay in two installments and closed the credit card account. They are calling once in a while but whenever I tell them about the situatin that your executive made the promise and I am ready to pay you remaining INR 9000, they tell ok you will get a call and all that false promises.

Now they are forcing to pay INR 18000 after adding interest on daily basis. I am fed up of the this worst bank I could say for them.

I have already told them I will not pay INR 18000 but they are not calling for the settlement. It was my biggest mistake that I started a relationship with the bank. This is the worst bank

Last night i have done the transaction of 4000 frm punjab national bank from kandivali west charop mhavir nagar i dnt receive cash i am frustrated and mentally sick that was the amount has to return my family plss revert it back i am runnig with short of money and ur customer service is not 24*7 this made me cry i want to survive the entire month plss give mha money

I received message stating that has bee. Deducted frm my a/c 4025

Your ac xx7297 is debited with inr4, 023.00 nfs*cash wdl*03-10-16*fee rs. Avbl bal inr995.38 to bank on phone with imobile, click mobile. Icicibank.com/dl

[protected] mobile number
Bindusagar danda laxminarayan
I don't have a cash right now single penny

Sr[protected] compliance no

I am an account holder of icici bank for about 5 years and my account is salary a/c from zero balance. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw 1st charge on date 23.09.2016 of 689.95 rupees in the name of smab chgs jul16+stax89.99 and second one on date of 01.10.2016 of 50.20 rs in the name of smab chgs aug16+stax6.55. My account no is[protected] contact no-[protected] email id-sunil. [protected]@gmail.[protected]@gmail.com

Dear sir,
My account number is[protected]. I was never informed that my minimum balance went below 10, 000. They have so far deducted Rs.5989 with no intimation to me. I get random calls and SMS almost daily from icici but nothing related to the amount deducted. I feel I have been cheated by this bank. Please help me with this issue.

Regards,
Karthik