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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 780

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K
karthika warrier
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conversion from savings to salary account - 2 months passed and no response

Address:Bangalore, Karnataka, 560048
Website:www.icicibank.com

One of the worst experiences i have had at any bank. For a bank that claims to be a customer friendly one, this is highly unacceptable. I had an existing icici savings account, which i wanted to convert to a salary account at the time of joining my new company. The same was the requirement for 4 other in our team as well. An icici representative, called madhu, gave us forms to fill to that effect. We did all the required fields and photographs,...
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A
ashwinishinez
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici credit card- false offers and wrong information given

Address:560068

Hi,
I was being said ny icici telecallers that for credit card i will get 70000 credit limit, nut i got coral card with 20000 credit limit. I had already intimated u you people that if my credut limit is less i am not goin to use the credit card because i already possess hdfc credit card. They told about new offers and discounts nut what i got was nothing.in that too they said i will not be charged for annual fee, now within 20 days...
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S
sannyguru
from Unjha, Gujarat
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Redemption

Address:Mehsana, Gujarat, 384170

Comments
Bv bvkrsiha

I have a icici tax saving bond 022002-tsb - three, it is already matured but till to date i have not received maturity amout. I have original bond with me. How to get my maturity amount. Pl suggest to my mail [protected]@gmail.com
Kr krishnandp

Tax saving bond-022002-tsb-one — redemption of matured bond

I had purchased a tax saving bond -022005-tsb-one having bond...
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K
kushal.vyas2k12
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account blocked/frozen without intimation

Address:411052
Website:www.icicibank.com

I have been an icici account holder since last 11 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch...
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R
Raghvendra Thakkar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card lost and no response from customer care officer

Address:Ahmedabad, Gujarat, 380054
Website:Icici bank

Sir, i lost my icici bank credit card and i tried many times to contact customer care officer but i failed to contact them and that's why unknown person swap rs.1000/- from my credit card. I really disapointed from icici bank credit card department. I want refund rs.1000 and want to stop my credit card immediately.
Thanking you
Raghvendra thakkar...
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A
Amit meghowal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 603 deducted from account

Address:Hoshiarpur, Punjab, 146022

Dear sir

I was booking online train tickets on 25 july 2016 from irctc website. For booking i used icici account. But may be there was some problem then my transaction was failed. After that i booked my tickets from canara bank and that was successfull i got tickets confirmation too. But when i seen my icici account my 603 rs was deducted from icici account too. I called on icici helpline no. They told me don't worry your money...
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R
rukshana006
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Address:Mumbai City, Maharashtra, 400005

Dear sir,

In my statement there is fraud transaction made by your employee which is rs 4000 which i will not be paying at all. I have received a sms saying in my card limit is rs. 704. Before this transaction so my last transaction is rs 500. After the fraud transaction there was another fraud transaction made of rs 2490 and the transaction declined as there saying insufficient limit. I do have smses on my mobile. There after...
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R
Rabiul Rahaman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of credit card ending with *4006

Address:Kolkata, West Bengal, 700039

Dear sir/mam,


When i visited to the icici branch office salt lake sector v kolkata i was approached by a icici employee mentioning tcs employee will receive free credit card with no yearly and joining charges. Firstly i was not interested to apply for icici credit card as i am holding 2 credit cards from other banks. Still the person approached and mentioned the benefits including "tcs employee will receive free credit...
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C
christinjohn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mab charges deducted without notification

Address:Thane, Maharashtra, 421301
Website:www.icicibank.com

I am padinjareveettil kunjuvareed john having savings bank account[protected] with icici bank. This is with at most disappointment i am writing this email.

I got to see that icici has deducted around rs.400 from my account from feb 2016 to august 2016. The bank statement shows that this amount was deducted as mab charges. Please check the attached image for more details.

But i was never told about this requirement...
+1 photos
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R
rhy
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of credit card - rajesh kumar

Address:700054

Sir,
I, rajesh kumar, had applied for credit card two months ago. I have given my office address as my mailing address however same has been dispatched to anandpur (Kolkata) icici bank branch. It is requested that credit card be dispatched to my residential address.

P-2 /21 coast guard residential area, near mani square, em bypass, maniktala, kolkata-700054...
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D
dhruv hajela
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlawful enforced selling of a policy, and non refund in free lookup period.

Address:122001
Website:www.icicibank.com

Dear Sir,
I am an account holder with ICICI bank in sector 14 and sector 15 Gurgaon.
On 30th July 2016, I went to sector 14 branch of ICICI bank in Gurgaon to get a passbook and get it updated. While I was busy requesting officials there to get my passbook and netbanking activated, a fund manager there saw that my money in the bank account is kept idle in their account since last 1 or 2 yrs. So he advised me to transfer some...
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A
adinathbodkhe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why anw charges need to refund.

Address:411027
Website:ICICIBANK.COM

Dear sir/ ma'am,
I an adi b, i having a saving account in your bank at pune. my account no. is 098*******29. my father deposited 48400rs. respectively on19 /08/2016 you have deducted 242rs. as anw charges. the guy who opened my account told me that till 50, 000rs. there will be no charges and you can have n no. of transactions from outside the city but within india, because it is so called nationalised bank. so please do take correct...
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G
gahlotmk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank cusomer care not responding after an half hour & charging costly.

Address:Bikaner, Rajasthan

I called ICICI Bank customer care to solve my problem as my atm card block due to non operation for long time.But they kept me on wait for 20 mins and neither of customer care representative responded.
So, My problem not solved and I had to bear costly mobile charges in addition. Why is there so lackadaisical attitude of customer care employees? If a customer's matter is o[censored]tmost urgency, then on whom he can rely?...
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M
Muni Krishna K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud forgery

Address:Tiruvallur, Tamil Nadu, 602001

My name is munikrishna k.in august 12th, 2016 my account has deduct rs.681. Due to 01506780 dp charges till jun-16. I'm not using demat account whenever. Then how to deduct charges i don't know. Please refund my money as soon as possible. My account number is:[protected] and my mobile number is [protected]. This is like a fraud. I'm not agree to this. Without prior information, then how to detect. Fraud fraud...,...
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Vijayan Shyam V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Application Rejection

Address:Bangalore, Karnataka, 560076

I applied for a personal loan in ICICI bank last week. Before applying for the loan, i informed them that my CIBIL score is only 650. They said no problem. Then after two days, they informed me that my application is rejected because of some delay in my home loan payment. I clearly explained them before submitting the application that its not my problem. My home loan is with HDFC and they did not process the ECS in correct time. Thatswhy...
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G
GautamBa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet banking experience is terrible

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.icicibank.com

I have been a customer of icici bank for close to 13 years now. Their online banking is one of the worst experiences any consumer can have. I constantly get "your session has expired error" while i am in the midst of a transaction. I have complained to their it dept and also sent screen shots. Their standard answer is to disable cookies and history. No - this does not help.

It is my sheer laziness that i am not transitioning...
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M
Murugaiah venkatesh
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Credit Card Statement change of address

Address:Chennai, Tamil Nadu, 627818
Website:ICICIBANK.COM

I have changed my home address as below. So pls send my credit card statement to the below mentioned address

Murugaiah
56, middle street,
Melagaram (Po),
Tenkasi (Tk),
Tirunelveli (Dist),
Pin code - 627818...
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R
rajeshsawlani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan account / current account

Address:Bangalore, Karnataka

I would like to inform u, that i am holding icici prudential policy and icici prudential manager told u can apply for loan, when i have applied for loan account, still now i have not received my money, loan account is open long time back thatis first of augest 2016, why so delay. Pls do as soon as possible.
Name rajesh sawlani
Mobile [protected]
Bangalore...
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P
Pallavinov
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted stating some anw charges

Address:Kota, Rajasthan, 324007

Deposited rs 45000 in my icici account on 17th august'16 and icici bank credited around 44, 741 only.

I recieved a message stating that some anw charges 250+ service tax have been deducted.
While opening the new account nobody updated with this policy of icici or even if any changes were made in policy they could have updated us with a mail or message

I am always maintaining minimum balance. I am using...
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M
MinnieS
from Yellapur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against a lady who is calling on behalf of bank

Address:Uttara Kannada, Karnataka, 581324

Dear sir
I am minnie sajan who use to have a credit card when i was working with a company in mumbai. After recession i was without a job since 2002. I was unable to clear my dues. So the agent who use to call up for recovery once visited my house and told me to pay a sum of 600/- rs and he will close this acvount. I did so. Now after these many years a lady called asking my friends for my details etc. I do not understand how could...
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