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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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14252
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ICICI Bank Phone Numbers

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1800 103 8181
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551

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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 778

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A
am11235813
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI wrongfully and unethically charging for rewards redemption

Address:Pune, Maharashtra, 411045
Website:www.icicibank.com

I got an ICICI bank credit card against a FD I opened in 2011. I had last used my ICICI bank Credit card back in 2014, afterwards it expired and the ICICI bank didn't even provided a replacement. After almost one and a half in July this year ICICI bank issued me the replacement card with the same limit although the FD is far greater than last time. In the last one an a half year, I accumulated payback reward points on my ICICI debit card...
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J
Jaditutu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Relieving letter

Address:500032

Dear sir,
My name is jadi sulaxan sujaya rao tutu and my employee id:307407. I worked in a icici bank as a senior-officer (Teller) from feb:18 to dec:10 2015, and i put the resignation letter, it approved and i got my experience but i dint get reliving letter, i asked hr told we won't give, it' not possible.
Please do the needfull. As now i'm facing the problem.

Sincerly
Jadi sulaxan sujaya rao tutu...
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U
Uma patil
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated calls for pre approved credit card

Address:Pune, Maharashtra, 411027

My number is: [protected]
I don't have any account in ICICI bank and i get call to get a pre approved redit cards. How can you provide a credit card to someone who does't even have an account in ur bank. So rediculous. I'm so frustrated from the repeated calls. Stop calling n irritating ppl. If i get anymore calls i'll be filing complaint in police station. So plz resolve this issue as soon as possible . and i'm not at all interested...
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D
Deepa Vaiyapuri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card PIN not yet received

Address:Salem, Tamil Nadu, 636 004

I received credit card before 3 months but still i didn't received PIN for the same. Kindly check and provide / Send PIN # to My mobile # [protected] to use the same. Icici customer care never caring about customers and there is no responsibility for the bank.. called customer care so many times and complained on the same but still there is no response and i didn't get PIN to use the same.....
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S
shyamsingh15
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application no. 7721010265 for Loan

Address:400067
Website:www.icicibank.com

Dear Sir,

I refer to loan application made to ICICI for commercial property against which I have received sanction letter dated 20th June 2016 of Rs. 37 Lakh loan from ICICI Bank on Letter head no1018884/85/92

Initially it was informed to us that since the property is not in approved project list of ICICI, so we could not process the loan, after that lot of deliberations and discussions were made and i told...
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O
o v gobinath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting money more than once for the same cause

Address:Salem, Tamil Nadu, 636016

Am the A/c holder of icici bank i am having a zero balance a/c, They have charged Picdcd charge Rs.573.85 on 22.08.2016. when I asked for the same they said this is for debit card charges.
now They charged Rs.172.50 on 26.08.2016 for D Card fee with out giving me prior sms/notice/information/email.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.br...
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R
rahul91327
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving my money back

Address:141001
Website:www.icicibank.com

The concern was that, from Pockets app on June 18, 2015, I was redeeming a coupon of an amount of Rs. 2515 in my savings ICICI bank account no.[protected] but mistakenly the last digit of the account was mistyped and the coupon amount was redeemed in account no.[protected] that does not belong to me.

I have entered my name (RAHUL SHARMA) along with that account number in the input field that clarifies that I have not redeemed...
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S
Sahithi Sangitapu
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PIN generation problems

Address:Hyderabad, Andhra Pradesh
Website:www.icici.com

Hello,

Thanks for hand delivery of the international Coral debit card, I couldnot generate my password online as that system has been deactivated for netbanking and also when I tried through customer care, the language is Hindi.


Can you please change the default language to English for my regestired mobile number, So that I can generate my PIN for the debit card
of my Bank account XX5327 with...
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H
hitesh.takrani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude customer representative and no transparency with the customer

Address:Chennai, Tamil Nadu, 421003
Website:www.icicibank.com

I recently noticed a suspicious activity in my account. I immediately called the ICICI customer care.I was calling from Europe but is almost 2:30 in Indian

Transaction was auto debit of just 99 Rs from Bajaj Auto

I told him that transaction was not at authorized by me. In fact I do not see any relationship far and wide with Bajaj Auto. I have never bought anything or have anything to do with Bajaj Auto.
br...
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Ashish Parab18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat a/c opened with salary a/c opening without consent

Address:Nashik, Maharashtra, 422010
Website:ICICI Bank

Yet no one called or visited for resolving query

I am not satisfied by the service provided by ICICI Bank.

There is no any response after several efforts taken by me.

Always false commitment is given to by ICICI Bank executives.

Quality also not maintained by ICICI Bank.

No one giving details that how did Demat a/c get open with salary a/c.
Is ICICI Bank...
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V
Vinod R Shukla
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misheaviour of ICICI Credit Card Collection Agen

Address:Mumbai City, Maharashtra, 400072
Website:ICICIBANK.COM

Dear Sir/Madam

This has reference to ICICI Credit Card, I have received a call on 26/08/2016 @ 3.32pm from[protected] Ms.Smita, she was asking for a credit card payment, I told her to call on Monday and collect it from office, she was very misbehaving and said No she wants payment today only, you arrange from any where, she was keep on nagging not ready to listen and keep the phone.

Whether this kind of manner...
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Prakruti Trivedi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong online transaction

Address:Gandhinagar, Gujarat, 382022

My account number is[protected] On 6 Aug 2016 I was supposed to transfer money into my husband's acc but by mistake I transferred into wrong one sukhvindar sing of Rs 20000. Next working day, I went to your nearest branch and informed them about whole situation in fact gave them a written complaint so if they can help me or block the amount or something! Then following day one of your executive told me that a person who has received my...
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जोरा राम
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

ग्राम पंचायत तारातरा मठ, पंचायत समिति चोह्टन, जिला बाड़मेर के ग्राम वासियों के नरेगा योजना के तहत किये कार्य के भुगतान हेतु उनके खाते आईसीआईसीआई बैंक शाखा गाँधी चौक बाड़मेर...
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K
Kedar sai
from Sathupalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezing of icici account number 629601521993. Vikaspuri branch New Delhi

Address:Khammam, Andhra Pradesh, 507303

Sir.
I Byraboina Satish Kumar. I was cheated by account holder number,[protected] vikaspuri branch ifsc icic0006296 . He made a call and told me that he is talking from Max life insurance company and told me about my policy number and sum insured etc details . And asked for pay premium amount. He gave his account details.i wrote that beneficiary as Max life policy[protected] and On 20/08/16 an amount 44800 transferred by NEFT from...
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H
hanishka
from Mumbai, Maharashtra
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Relieving letter experience certificate

Address:629002

I am an ex employee of icici bank ltd. Please help in getting the copy of relieving letter and experience certificate. I am unable to generate password on the alumni icici hlp line. Please guide. My empno is 199148 mobile no [protected]...
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D
Dilbagh Rai
from Mumbai, Maharashtra
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Personal loan statement

I have misplaced the loan statement and does not even know the loan id.
When contacted the ICICI official who had arranged personnel loan, he showed his helplessness.
Please trace the same with my mob. no. and arrange to provide the details to me urgently.
My mob. no. is[protected]...
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pramodkumarkb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card transaction not authorised by me

Address:560068

My credit card account was debited by usd 39.95 each on 25.08.2016 and 26.08.2016 which was not authorised by me. I request to block my card immediately so that further debit can not be allowed. I am writng this mail to your chairman as well. Please block my card immediately otherwise i wil not pay.
Pramod kumar
Asstt general manager
State bank of india...
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K
kommi hari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Update my personal mail id

Address:Hyderabad, Andhra Pradesh, 5000073

Respected sir,
Hi this is Hari Babu, im a one of your credit card holders, while i applying this credit i gave the official mail id to check my statement but now I wannt to update my personal mail id, so plz note my personl e-mail id plz send the statement to my personal id, and my id is [protected]@gmail.com ... i hope you can make it soon as possible, sorry for the inconvinence
thanking you,
your's
KOMMI HARI...
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S
Satyasurya Prasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nobody is responding mails

Address:Pune, Maharashtra, 411014

Hello Team
My app id 0B05695939.I have taken icici protect policy. I want to cancel the policy .the customer care guys are not responding to my mails .As per the cancellation process I need clarification and I sent two mails but nobody responding .Now the policy is in free look up period, and if the time goes on then I may not get the money back which I paid.

Thanks
Satya...
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Ashish Parab18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat a/c opened with salary a/c opening

Address:Nashik, Maharashtra, 422010
Website:ICICI Bank

Demat a/c opened while opening salary a/c by one of sales executive of ICICI bank saying its totally free of cost there will be no charges. But after one year ICICI bank started to charge. I came to know all this because of my Home loan emi get bounce due to DP charges charged by bank.
Why dose ICICI bank executive impos such schemes on customer without consent? now ICICI bank executive saying that we do not open such a/c ever while...
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