ICICI Bank Complaints & Reviews

Hi,
I applied for ICICI credit card from last two week, verification is done by ICICI bank and i got approval message also. They provide me 13 digit application number[protected] . When i try to track my application number it shows no record found message. Please suggest my how to track my application.

Regard,
Manish Singh
+91-[protected]

Dear Sir/Madam ICICI Bank,

Myself Aivan Priyadarshi from Kolkata.
My ICICI account no. –[protected]
IFSC Code – ICIC0001292

Really on 3rd Oct. on 2pm, I was depositing the money Rs.45, 000/- from my own ICICI bank account to my own Axis bank accounts through online net banking transaction by IMPS.
But at the time of depositing one massage came from ICICI bank - Dear Customer fund transfer request for Rs 45, 000 on 3rd Oct-2016 14:02:27 could not be processed . Please try later. (IMPS Ref no.[protected] and in net banking statements shown (MMT/Ref[protected]/[protected])

After that the money Rs.45, 000/- debited from my ICICI bank and not credited in my Axis bank also.
Then I consulted with ICICI bank customer care service, they told me your money will deposit within 24hr. Again told me money will credit with 2 days or 3 days in your ICICI bank accounts.
But till now from 3rd oct. to 5th Oct. no money are not credit in my ICICI bank or my Axis bank also.
The authorities of ICICI bank neglected and not focus upon the issues.
For this reason I so harsh and mentally disturbed.
I am requesting you please take necessary action and solve the problem as soon as possible.
Hope the money will deposit /credited in my account as an earlier.

Aivan Priyadarshi
714, Block-A, Lake Town, Kolkata, W.B. 700089
[protected]
[protected]@gmail.com or [protected]@agrivet.in

Icici bank ltd
Branch: world trade center kharadi
Contact: 0

Ifsc code: icic0002390
I have submit my all document 29 october 2016 for opening salary accoun your assistant say to me after 4 days active our account... But 29 october 2015 upto till date not active my account. When i call to your assistant he can not be recive call every time reject my call

Hello sir,

I am employee of infosys ltd. I have icici credit card. But now a days i am facing many issue regarding icici credit card, without my permission icici employee changed my mobile number.

I rejected icici ferrari card but team send me credit card without my permission.

Please take a serious action on it. Security also breached.

Hi,
I used my card for my bill payment a couple of months back. But because of entering wrong password for several times it got blocked and showing..
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants"
Though I called customer care as well after entering all the details it says contact with your register number and phone gets hanged.
I reached to a branch as well, I don't know why those people are sitting there without any knowledge. She said we cannot help..you need to call customer care, try several times it will happen. Which exactly didn't.
Now I ask to others to pay my bills and I give them cash, I'm tired of doing this. Please help me to unblock my card...

I used my debit card to pay at a fuel station and the bank charged me a surcharge for the same.

Pathetic service, called the icici customer care, they said they do not have any rules written, they just communicate such rules verbally when such instances happen and customer calls.

How lame and ridiculous that answer is!!!

Cheaters!!!

Its not about the money its about how they rip their customers!!! #shame

Uch big name such low standards!!!

I have a demat account in icici bank for a years now. When i checked my bank transactions and i found that there is one debit transaction '62797840 dp chgs till aug-16' — inr 425.69'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]

Dear sir/ madam,
My name ajeet kumar chaudhari my icici banck a/c no[protected] in noida sec - 63 branch.
Yesterday evening i have use atm card in panjab national bank atm dadri amount - rs - 8000/- (eight thousand only)

But we have not received cash from atm/ transaction not complete, but amount debit from my account.
Please check & amount credit to my account.
Thanks & rgds
Ajeet

I would like to inform that it all started in the month of July. I requested for NOC for my credit card as I am not using it for a long time.

I requested to payoff the call in 3 easy installments to pay INR 23999, which were due in July. I received a call that your request for 3 EMI has been rejected by the bank as your car loan is also running with the bank smoothly and your have to pay the amount in 2 EMI. So the executive gave me a jazz. But I said ok I said ok and asked them to call next day to discuss on Saturday.

But few hours later, I received the call that INR 15000 have been taken from the account where we initially deposited that amount when we took the car through them and they offered us a credit card.

Some time ago, we were informed that our card is blocked. But the harassment part is they are still adding interest every month even on the blocked card which is not the way and against the logic.

So, I have spoken to them numerous times that as your executive promised that pay in two installments and closed the credit card account. They are calling once in a while but whenever I tell them about the situatin that your executive made the promise and I am ready to pay you remaining INR 9000, they tell ok you will get a call and all that false promises.

Now they are forcing to pay INR 18000 after adding interest on daily basis. I am fed up of the this worst bank I could say for them.

I have already told them I will not pay INR 18000 but they are not calling for the settlement. It was my biggest mistake that I started a relationship with the bank. This is the worst bank

Last night i have done the transaction of 4000 frm punjab national bank from kandivali west charop mhavir nagar i dnt receive cash i am frustrated and mentally sick that was the amount has to return my family plss revert it back i am runnig with short of money and ur customer service is not 24*7 this made me cry i want to survive the entire month plss give mha money

I received message stating that has bee. Deducted frm my a/c 4025

Your ac xx7297 is debited with inr4, 023.00 nfs*cash wdl*03-10-16*fee rs. Avbl bal inr995.38 to bank on phone with imobile, click mobile. Icicibank.com/dl

[protected] mobile number
Bindusagar danda laxminarayan
I don't have a cash right now single penny

Sr[protected] compliance no

I am an account holder of icici bank for about 5 years and my account is salary a/c from zero balance. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw 1st charge on date 23.09.2016 of 689.95 rupees in the name of smab chgs jul16+stax89.99 and second one on date of 01.10.2016 of 50.20 rs in the name of smab chgs aug16+stax6.55. My account no is[protected] contact no-[protected] email id-sunil. [protected]@gmail.[protected]@gmail.com

Dear sir,
My account number is[protected]. I was never informed that my minimum balance went below 10, 000. They have so far deducted Rs.5989 with no intimation to me. I get random calls and SMS almost daily from icici but nothing related to the amount deducted. I feel I have been cheated by this bank. Please help me with this issue.

Regards,
Karthik

Hi,
I want to discontinue my ICICI credit card number [protected].
I have also paid all outstanding amount of Rs 2629, raised one service request to discontinue the same (SR[protected].
Still I did not get any information regarding the same. I have moved out of India so my registered mobile number is no longer in use.

Please stop sending bill amount for the said card and cancel it as soon as possible.My email id is shariq.[protected]@gmail.com

Dear Sir,

Every month I am seeing a debit of Rs. 28.75 towards rewards
redemption fees in my ICICI account w.r.t to this I have the following issues/queries.

1. Is this charge Rs 28.75 per transaction or per month for redeeming
the ICICI credit card rewards?

2. Last time I redeemed/encashed 80 rewards worth Rs 20/- on mobikwik,
for that also you charged me Rs 28.75/- redemption fees. How this is
logical or correct? I saw only ICICI charging in such a wrong way.

3. The bank offers very less reward points for using ICICI credit card
compare to other bank cards and still it charge Rs 28.75/- every time
I reddem rewards.For redeeming single reward point of worth 25 paise also if you charge Rs 28.75/- what is the use of carrying and using ICICI credit card?

4. If I don't redeem the reward points they will lapse after 2 years
of credit, If I redeem reward points you charge Rs 28.75/- everytime.
This a is kind of robbery/cheat.

1 Sep, 2016 Submit a Complaint
I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 62782897 DP CHGS TILL AUG-16 rs.575.00. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.

Icici bank credit card department who has illegally put the amount in my savings account on lien for credit card outstanding
(Which i dont have any with me even your phone banking confirmed the same for your confirmation voice record attached which i spoked yesterday night with both savings & credit card teams). There was absolutely no communication (Via email, phone call and hard copy letter). Kindly solve my complaint in as soon as.. Icici bank savings account is my salary account, recently became privilege banker with my great banking with icici bank and it is connected for ecs for my personal loan accounts, car loan. I request you to please confirm me whats gone wrong with you people to behave
Like nonprofessional and remove lien on my savings account.

Feeling bad for banking with icici

Hari prasad buddha

[protected]

Sir/Madam,

This is to lodge a complaint against ICICI Bank Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter.
my salary is 17000 and it was credited on last day of Sep 2016 and I went to withdrawal but there is no single rs in my account.
This is worst situation I am facing now even I do not have single rupees right now I was waiting for my salry to feed
Due to this I am facing so much trouble and I am working in Gurgaon my hometown is Kanpur up . How will I survive for this month I have no money. So much depress right now. It be possible that I will attempt to sucide, I live alone in Delhi. That is the only money by which I can survive in Delhi. When I enquired about this they talked very arrongantly and said that they have authority to do whatever they want on our savings bank.

I have 1 credit cards from ICICI against which ICICI are showing a balance of Rs 30000

Credit Card No. [protected]- Limit- Rs-20000/-

This month payment is pending and due date is 05/10/2016. I went to ICICI bank today for this credit card payment, and found they have put a lien on my savings account.

As mentioned above, this has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter).

I was not at all contacted either by Credit Card Dept or Recovery Dept.They are insisting that only after I make a payment of 30000/-, they will release the lien.

Particularly look for answers to the following queries from my side:

1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was I not informed about the one sided decision taken by the bank?

ICICI Bank Savings A/c No:
[protected] gurgaon

How can credit card department put amount from my saving account on lien for recovery without informing me/ my authorization?

Please remove the lien on my saving's account at the earliest.

I request you to please contact ICICI bank and remove lien on my savings account.

Looking forward to an early and favorable action from your side.

Regards
Rahul Yadav

Hello,
1. i have cash on card loan with icici bank credit card.
2. i have online access to this account.
3. i would like to clear whole loan.
4. i called to icici customer care 4 times regarding to this. they told to make payment online.
5. to make payment icici computer will send otp to my register mobile number, that will work only in india,
6. currently i am in sweden, i requested to send otp to my registered mail.
7. as of now i am not able make payment online or by self without otp.
8. i am not getting reply from icici bank on this.
9. they leave no proof or acknowledge or any document to show you.

Please help on this.

Regards
Palaksha

+46 [protected]

Is it just me, or does everyone think that the icici credit card offer of 'get up to 2 tickets per month on bookmyshow.com' just a marketing gimmick? I have been trying for the last 6 months now and at least 3-4 times a week. Every time i receive a error message saying 'you just missed it. Please try again at 3:00 pm'. And then, when i try at 3pm, it will ask me to try at a different time. I have talked to numerous friends of mine and they too agree that the odds of getting a ticket on this offer is lower than winning a lottery!
By providing offers like this, icici bank gets away easily and cannot be held accountable for anything.
I sincerely hope icici bank provides offers that are redeemable by regular consumers and does not glamorously advertise impractical offers with half truth.

Harsha - indignant, frustrated and pissed off icici customer with credit card ending in 4003

Hi,

Today i'm seeing my bank statement and i can see transactions which are not done by me (or anyone from my family), below are the list of transactions which are fraudulent, can anyone from icici bank please check and give more information on further proceedings.

Thanks,
Sheshadri
[protected]

06/02/2016 06/02/2016 vps/city riders/[protected]/0 780.00 71, 577.70

13/02/2016 15/02/2016 vps/sudarshan s/[protected]/0 7, 800.00 40, 166.70

11/04/2016 11/04/2016 vps/pathi konda/[protected]/0 1, 950.00 53, 441.50

23/04/2016 25/04/2016 vps/vee pee sho/[protected]/0 707.00 44, 734.50

01/05/2016 02/05/2016 vps/brindhavan /[protected]/0 1, 386.00 46, 092.10

27/08/2016 29/08/2016 vps/easy buy /[protected]/0 1, 176.00 34, 795.92

05/09/2016 05/09/2016 vps/bangalore b/[protected]/0 2, 760.00 73, 313.92