ICICI Bank Complaints & Reviews

On 30 June 2016 the money was taken out of my account, rs 5 lacs.
No information was provided to me even though I request for what happened to my money.
Finally a receipt was sent to me on 7 September with wrong name and wrong address.
Then I requested that my policy be cancelled since the money was missing for more than 2 months. Now no response from ICICI bank Jaipur.

I have lost my 5 lacs it seems and there has been some banking malpractice.

I want my money back with interest.

I am Ambalal R Ahire,
i am working in Railway department i have a salary account since 4 years in your reputed ICICI bank, but from last couple of months whenever i go there in to bank to solve my queries or sometimes i required for account statement detail at that time they does not answer us properly and behave like irresponsible as well as unknown person. and always used to tell us wait for 30 min upto 1 hour. So, kindly do it immediately action against them and solve the problems of consumer of your bank.

Yours Faithfully,

Customer
Nandurbar

Dear Sir,

I am getting New ATM card, but till date ATM card not active. I called to customer care through Registered mobile number. But even though they are reply kindly call with Registered mobile number. I visited to nearest ICICI BANK but they are not responding.

My account No. [protected]

ATM CARD NO.: [protected]

Contact Number: [protected]

Alternative No. [protected]

Ayyaj Gulab Naikwadi

Kindly resolve problems.

Ayyaj

How can you conveniently block a customers card just because he made frequent online purchases? and if you are really suspicious of fraudulent activity, couldn't you have called on my registered mobile to confirm??! Now the ICICI officials say, since my card is blocked, it cannot be unblocked because "another" card has been given to my father in Guwahati, and i can use only that card! The card will be posted tomorrow by my father because of what happened. But can you imagine the trouble i'm in? Spending 2 days in mumbai with a blocked card for no "legitimate" reason! Please answer!
Name: Vikramjit Barua
Ac/no:[protected]
R.G.Baruah Road, Guwahati, Assam Branch

I had received the ICICI Credit Card Coral HP in JUNE 2015 card number is [protected] and didnt receive the PIN number to use also i never used the card once till now, but bank people imposed the mentainace service cost on my card now it is badly affecting my CIBIL rating. Kindly requesting you people to advise me on this to resolve as soon as possible

I Mr. Jagat singh having ICICI Bank account Number[protected], went to the HDFC bank ATM, located at AIS glass factory, Bawal Distt. Rewari on 24/08/16 at around 1:30PM, reveived message on my registered mobile No:[protected] that Rs 8000 withdrawal from my account but no money came out from ATM, Then immediately in visit ICICI Bawal branch where i got SR No:[protected] for my complaint but after some time i got SMS on my registered number that your transaction was successful that day . then i visited ICICI Rewari branch they provide me new SR Number:[protected] on date 25/8/16 and they your problem will be solved with in 10 days after 10 days i again visited Rewari ICICI branch they extended solution time by 17 days and refused to take my hand written application

Please help me i lost Rs 8000 thousand that was my one month salary

Regards
Jagat Singh
Mob No [protected]

I am holding a credit card of Icici Bank so on 26 Aug I received my statement in that it showing 250/- and 37.50/- charged as auto debit fee and service tax respectively. I called on customer care they said to reverse auto debit fee but denied service tax . As I told them that this has been charged me from my Icici Bank from where I made payment for my credit card . But they denied and told to register complain and now they will not reverse auto debit fee too.
I register complain but that s. Narsima Rao replied me same thing .
I replied with dissatisfaction resolution .

Dear Sir/Ma’am,
I just received Platinum Credit Card on 10/09/2016.
Bearing No. 4375 5139 2883 4002
Name - Vishal Gandhe
My mother name - Kusum Contact No. [protected] / [protected]
But something is wrong from ICICI about credit card.
When I go to check card the .msg comes on ATM screen is incorrect PIN.
So I complaint after huge waiting and call to ICICI. My Service Request No. SR[protected].
I first time used the credit card but face lot of difficulties.
My mind conscious while using this card.
I just want to know about my Platinum Credit Card
I received welcome kit containing the broacher of Platinum Credit Card
Joining fee Rs. 500.
1) Is there joining fee my for my card ?
2) Is there annual charges for my card ?
3) How many fine amount when I miss the payment on date.
4) Is online shopping means EMI available to this card.
5) Any Hidden charges ?
6) How many Service Tax ?
7) The due date for my payment ?
8) On website where I register my mobile alerts ?
When I received call from ICICI about credit card team informed me :
ICICI Platinum Credit Card have following offer just for you :
No joining fee
No Annual Fee
No Service Tax
Please guide me !

Dear reader
Icici customer services provided an offer of provouge watch and voucher with credit card...I have been received credit card but not received the watch and voucher. ..sharing the executive number who come to my office for documentation. ..[protected]

Kindle look this ...
Pls revert with solutions.
[protected]@gmail.com. .[protected]

Dear Sir :

My name is Chirag Sangani staying at Kandivli (West). I have been using ICICI Bank Credit Card since several years and have never defaulted in any payments. I have paid all my dues to ICICI Bank till date, infact as per my calculation submitted to ICICI Bank, I have paid around INR 2000 more than what I have used.

Inspite of the same, ICICI Bank demands an additional INR 93000 (approximately). I asked them to show me the statement showing my usage of the said amount, but they claim that it is bank charges and interest.

The ICICI Bank official by the name Mr. Sushil [Mob. No.: [protected]] calls and talks all sort of bad words. They even send their officials to my residence for recovering the money when I am not home. My elderly father (around 70 years age) is at home, but they are even harassing him and giving mental torture using foul and raw language.

I have already given a written intimation to the bank that do not send anybody to my place as my elderly father usually remains sick and cannot handle pressure.

I have read several such cases against ICICI Bank on your forum and hence lodging my complaint as well.

I earnestly request you to kindly help me in the matter so that such harassment's can be stopped.

Dear ICICI,

With all due respect I want to say that I opened my ICICI salary account in year 2014 and at that time ICICI representative also provided me the Demat account.
Later on I received many calls from ICICI to activate the Demat Account but I didn't do that. After few months I Went to ICICI representative and submitted documents required for closing my Demat account.

But on 29/08/2016, I saw ICICI deducted Rs.575 from my account as "59650799 DP CHGS TILL JUL-16" .

Even when the ICICI representative was proving the Demat account he confirmed that there are no charges and will never be charged in future. This is completely unacceptable.

Please take action on it and refund my amount ASAP.

Waiting for your action.

Regards
Ankita Agarwal
[protected]

Dear sir

Pls let me know the credit card ending digits are XXXX delayed charges details. I have paid 52 Rs. less for which you have penaulty charges rs. 575 approx. How this can happned? Its your responsibility to give reminder call at least.please request my sole my problem and helpful, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

I have unsubscribed from my money service of icici bank 3 years back but still annual fee of 345 rupees gets deducted from my bank account. This is happening for last three years continously. I have told customer care many times to unsubscribe me from that my money account but there is no progress at all. Please refund my money back to my account and also tell me the correct procedure to unsubscribed my account from that money manager service(calling your customer care or pressing unsubscribe button on the website has not worked yet).

Sir
With ref to above subject, I had done IMPS Transaction on 31st Aug which is not completed with authentication but my account was debit twice which is not yet reverse by ICICI Bank.

Date of Issue 31st Aug 2016
IMPS Ref No Ref[protected]/Ref[protected]
Amount 10, 000/- & 10, 000/-
Account No.[protected]
Account Name Rituraj Chavan
Issue On 31st Aug 2016 i did one IMPS transaction which was got error "Please try later" & account has been debited 10, 000/- then again i tired and got same error "Please try later" and again account debited 10, 000/-. Same issue informed to ICICI Call centre & they said that amount will reverse in next 3 days but till date i have not received that amount. after continues follow up with bank there is no reply from Bank. Plz help

Regards,
Rituraj Chavan
[protected]/[protected]

I have applied for ICICI bank credit cards, I received Credit Card Pin letter from ACE Express Courier but many days has been passed and I didn't get credit card from Blue dart courier services.
But today I got message from ICICI bank like...

Dear Customer,
Greetings from ICICI Bank.
We wish to inform you that Credit Card -Fresh for your ICICI Bank Account XX1009 sent through Blue Dart Courier, AWB [protected] is returned on 09-SEP-16 due to Need Dept Name or Extn No.

But Credit Card Pin letter from ACE Express Courier received on the same address then how it is possible that for Blue Dart Courier service not geeting the address.

Details are as follows :

Contact- [protected]
email- [protected]@gmail.com

Please help me out the above query

Thanks.

Hi,

I got a call on 08th sept '2016 stating that rewards points are going to expire and want to debit the same in my account. I shared my icici debit card details [protected] and opt with them. Two transactions purchase of Rs.4880 Vin* AirtelMoney and purchase of Rs.2450 Vin*PATU-www.ox has happened on my card.

Kindly please do needful

Thanks & Regards,
Pradeep Kumar Buddharam

Icici Bank — DP Charges - ICICI

I have a Demat account in ICICI bank for over 1 year now. When I checked my bank transactions and I found that there is one debit transaction '59560683 DP CHGS TILL JUL-16'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI

Regards,
Ramkumar

I had paid my VISA credit card bill from my HDFC bank through net banking. The payment was done on 1st Sept. before due date (2nd Sept) and the bank has mentioned to make payment 2-3 days before payment. The money was deducted from my account on day 1st itself. After 6 days I get a sms that ICICI will charge me late fee as they have received money on 6th Sept.

After various attempt to contacting the different levels of customer grievances at ICICI Bank. But no help... I want to know who is responsible and why should I pay late fees when I have made the payment on time.

Regards,
Kunal

In month of march, i made a wrong fund transfer of 8000 regarding which firstly i contacted my nearest branch of icici (Hinjewadi, pune) in that month only. I submitted a hand written request for the same as told by the staff member. After that no serious steps are been taken by the staff of the branch. Then after 2-3 months of non satisfactory reply, i registered a complain at level 2 but that too didn't helped much. I am tired of my visits to the branch but couldn't get any fulfilled reply from there side. One day they say something and next day something else. It has been four months now and i have moved to pune 6 months earlier only and staying in a pg and having some financial issues as well.
Now i am getting info that the person has withdrawn all the money and is not picking up the phone or contacting in either way.
Very bad experience from icici bank.
Thinking of getting out of icici bank account.

I have salary account since june 2011 in icici bank, i never activated any paid service like money manager, but every month bank deduct rs.28.75 from my salary account.

I ask to customer care they said this is charges for money manager

I really do not know what is money manager, i never activate this nor use ever.
I cant use it because i don't have that service... Today i notice that icici website show me this popup to subscribe to money manager — means i am not subscriber till yet -
See attachment

Even customer care executive cant tell me when i activate this service, as he said they don't have data available to check.

I requested for money back, which is clearly theft from my account.

I know icici bank has too many rich client who never care for small charges like this, actually they dont have time to see what bank charging them... But still icici bank must be honest