Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 31, 2024
Complaints 23609
Resolved
14236
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 781

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Avanish kumsr
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding balance cut 5000

Address:411019

I have saving acount in ur branch & by mistake i could not maintained minimum balance of 10000, its about 9800 or similar amount after 7-8 months, i got call & balance is dected by 5000 without any message alert, pl. Call on my given number for details information other wise i will launch leagal fir against icici bank & same with rbi & in others cinsumer court. I will wait for ur respnse within 24 hours & after that i will take leagal action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manor35
from Bodh Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance got deducted from a/c but not got the cash from the atm machine

Address:Kamrup Metropolitan, Assam, 781016

I have used my uco bank atm card for withdrawal of rs 500 on 16/08/2016 at 19:40:15 from icici atm at md muribur rahman, kamrup atm id - nfuc0000. Rs 500 balance got deducted from my a/c but, not found any cash from the atm machine. So please reverse my deducted amount rs 500 immediately.
Regards :
Manoranjan shakhari
Assam, guwahati -16
Mobile - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuria Dey
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Card blocked for online transaction at Verified by visa

Address:Chandigarh, Punjab, 160101

My debit card has been blocked for online transactions. I haven't entered any wrong details during performing any online transaction, but on 8th of August i got a mail stating that my card has been blocked for online transactions. I have tried to reach the customer care numbers of Chandigarh and even talked to the Bank officials but there has been no help.
Kindly resolve the issue ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh bagri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promotional provogue watch

Address:121006
Website:icicibank.com

I booked a provouge ladied watch on promotional mails being received on my mailing address on 1st august 2016 & paid rs. 240 by my credit card. Till date i've not received the watch. I didn't get even a confirmation from the bank but just received docket number of gojavas the logistics. On contacting them i come to know that the watch has been returned to the sourceon some technical issue, i'm unaware ones again. I've already paid full money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kidsberry
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about staff behavior and they don"t deposit cash

Address:New Delhi, Delhi, 110063

Hi,
I have to deposit cash on daily basis its my company account but any time bank server is not responding they don"t deposit cash at paschim vihar new delhi branch and also rajouri garden branch has a problem they don"t speak politely there customer even staff behavior is also too bad rajouri garden branch told me clearly they don"t deposit my cash they u told me have to deposit in u r home branch if home branch network is not responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani deep Reddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my credit card 1637.83rs

Address:Rangareddy, Andhra Pradesh, 500074
Website:credit card amount deduction

I did not use my credit card but amount deducted from it
I want that amount deduction details of my credit card
Where i used that amount?? I need information can u plese give me the information of my credit card amount deduction

I need the hole details of my credit card transactions from the beging from when i am using the credit card can u plese provide that??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Somnath Roy (Tattu)
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint lodged in the mira road branch, but no results yet.

Address:Mumbai City, Maharashtra, 401107

I have a fd (a/c[protected] in mira road branch (surya shopping centre). i am a senior citizen and i am eligible for tds exemption.

I have submitted 'form 15h', but still tds has been deducted. i have placed a complaint in mira road branch on 30th july 2016. they promised orally, that a complaint has been lodged and the deducted amount would be credited in 2 working days.

As no refund was made, i again...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
little123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money didn't came from atm

Address:411067
Website:Icicibank.com

Hi team,

This is with regards to the transaction i had done earlier this morning.
I used my atm which has balance of rs 19000. I tried to take out rs 1000.
After inserting the pin, screen went blank and money did not came.
On checking it, my money was deducted.
I have got the message as well.

Also the transaction slip was generated.
Please refund my money as soon as possible.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
shlndr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updating mobile number for OTP

Address:Gurgaon, Haryana, 122001
Website:www.icicibank.com

I am an icici customer from last 2 years and i moved to different city & state. I cannot access my online banking or pay my bills because i cannot access my online account without the otp number. The number which is registered in icici no longer exists anymore. I need to update my new mobile number, but i cannot do this online and talking to customer care has not helped at all.

Please help me...
My customer id:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amanchugh2
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False cash deduction

Address:Ahmedabad, Gujarat, 380001
Website:www.irctc.co.in

Dear sir,
I tried booking a tatkal ticket on aug, 11th 2016 and i clicked "book only if seat is confirmed"
But the seats were finished and my ticket was bot booked but rs. 1834.50/- has been deducted from my icici account and i got a message from icici saying that you made a debit card purchase of 1834.50/- even when i didn't. So, i want to know about the refund details asap.
Thanks and regards
Aman...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kingsathis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit money even after paid bill with in due date

Account no:[protected]

Mobile no:[protected]

Sir,
I already paid my credit card bill with in due date. But you take money from credit card and my saving account. Refund my account. I attach the screen shot of money deducting.

Rupees 57.50 from debit card
Rupees 308.54 &
Rupees 46.28 from credit card

Totally 412.32 rupees you taken refund that money
My...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a1991
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm problem

Cash not come from ATM rs. 2000 ATM add. Khasra prehladpur ATM I'd - s1cw4784
My account. No. [protected]
Card no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aggrieved customer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customers Beware - FD MALPRACTICE BY ICICI - FD of 10L with Auto-renew option mysteriously disappeared upon plan maturity date

Address:Bangalore, Karnataka, 560103
Website:www.icicibank.com

Dear Sir/Madam :

As you will note, this is a matter not befitting ICICI's standards - wherein a FD upon expected maturity in March 2015 just evaporated into some unknown account - whereas the FD was made with auto-renewal option upon maturity unless notified to the contrary, by me the account holder.

Worse, has been the inaction by ICICI even after the matter was reported to ICICI some three weeks back .After...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sahil khan 1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Less credit limit

Address:New Delhi, Delhi, 110025
Website:ICICI BANK CREDIT CARD

Sir i am using ICICI BANK credit card since last three month and i am paying my bill on time but my concern is only that the limit of my credit card which i have been by the ICICI BANK that is very low and on next month i need to do shopping of more than 70000+, because next month there is my sister marriage ceremony so i am kindly requesting to ICICI BANK credit card department, look into my problem and enhance the limit as soon as possible.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mano Raj
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pammal branch is worst

Address:Chennai, Tamil Nadu, 600075

Pammal Branch Is Useless

i got a message to update my KYC norms so i dropped in to local ICICI BRANCH PAMMAL branch with my originals and xerox copy.

A pregnant staff with out uniform was not accepting my id proof and she told me to go and do it urself in online.

I was shocked seeing her reaction, she is treating us like a beggar.I disturbed her when she was talking to male staff.May be she got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Kumar Dash
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to refund the deducted amount for demat

Address:411026
Website:icicibank.com

On 11th aug i found my account has been deducted of 400 rupees for) dp chgs till jun-16) i checked in gogogle and found its for my demat a/c.
But when i created that account, i checked with the icici operator and they said it will be a one time deduction of 250 rupees and after a year i found it got deducted of 400 rupees. it can never be appreciable. i want it to be refunded asap. my account number is[protected]akshay kumar dash)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
7
70030343
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transfer issue as mobile app taking wrong visa card number

Address:New Delhi, Delhi, 110032
Website:Www.icicibank.com

Dear concern,

I have made the payment for my hdfc credit card no - ([protected]) having amount 69000/- on the day of 3rd august'16 which is my card's last due date...

And the second incident happened on the day of 5th august 2016 it's being made the payment for citi bank credit card no - [protected] having amount 70, 000/-.

I have received a call from hdfc bank telling that my credit...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AakashSrivastavalko
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding amount not credited in beneficiary account.

Address:Lucknow, Uttar Pradesh, 226007
Website:icicibank.com

Hi,

Please find the attachment of the statement of beneficiary's account from 10th june 2016 to 10th august 2016.

This is regarding a transaction i made from my icicibank account to my pnb account.
On 5th of july 2016, i made a transaction of rs 9000 from my icicibank account to my pnb account.in this transaction the amount got deducted from my icicibank account but it neither got credited in my pnb account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashok2424
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failure of daiict registration fee through easypay-icici bank

Address:Lucknow, Uttar Pradesh, 226002

I have submitted my ward's fee payment of da-iict registration fee through easypay-icici bank for the registration for autumn semester by neft of s. b. i. civil sectt. lucknow branch (sbin[protected]) on 20/07/2016 in a/c no. icl[protected]ifsc code-icic0000103) but their bank failed to comply the commitment without assigning any reason and tell the da-iict institute on 11/08/2016 that the fee of registration is refunded. they breached...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:506001
Website:www.icicibank.com

We were not using ICICI bank for a while because we were out of country for a while, and we recently deposited some cash to start using account again, we were hit by 8000 rupees in MAB charges. This is ridiculous not sure what government and RBI are doing for its citizens.

I decided not to use private banks again, I will just stick to SBI Bank. SBI never charges these useless fees and 8000 is simply out of league, wow!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy