ICICI Bank Complaints & Reviews

Hi,

I am ankit gautam from bulandshahr
I have never used any icici bank credit card but sowing in my cibil report that you are used icici credit card number [protected] in 2006. that time i have completed my study. this card does not belong to me pls rectify and find the right person.

If you need any proof of my id address you can ask me.
pan card made date 2011
voter card made date 2012
aadhar card made date 2015
passport made date 2015
driving licence made date 2012

how is it possible i was using credit card in 2006

pls revert asap

regards
ankit
[protected]

Dear ankit gautam,

We refer to the dispute raised on your CIBIL report dated[protected]. Your Dispute ID is CDS[protected].

Please find below the updated status received from your credit institution on the disputed information.

Section Field Names Details of Dispute Status of Dispute
Account ICICI BANK LIMITED - [protected] Does not belong to me No change - Please get in touch with ICICI BANK LIMITED - [protected] for the required correction
Note that CIBIL cannot modify any information in the database without confirmation from the relevant credit institution/s.

Always at your service!

Regards,

Consumer Services Team
==================================

TransUnion CIBIL Limited (Formerly: Credit Information Bureau (India) Limited)
Website : www.cibil.com
CIN : U72300MH2000PLC128359

I have opened the demat account of ICICI in August 2013. After 2-3 months I had closed this account with the help of customer care. After 7 days I have confirmed about the closure of the demat account with the customer care.
But today, 29-sep2016, suddenly 690 Rs deducted from my saving account. When I talked with customer care, they told that I'm using demat account. While in the year 2014, 2015 there was no such amount deducted from my account. This is the fraud doing by ICICI bank. I want my refund. I'll complaint them also in near by police station.

Cheaters

I had applied for a credit card of icici bank in the month of july 2016, which was issued to me without verification done... After that i did not receive my any statement for the same but i have been making payments without knowing my due date... I tried to contact customer care which the worst for the bank...in the mean time i get sms that some miss poonam has received my statement, but there is no one by this name in my entire society. I have been asking my gourds if there some courier for me but obviously they didn't know anyone about it... Then for the 2nd statement again i get a sms that some mr. Ashwini has the statement and again there's no one by this name living here... Most pethatic customer care... Keeps disconnecting between the call... Then every time explain the issue to someother idiot who will keep u on hold for attract 10mins...
Tried to link my card with my savings account but still due date not mentioned there...

My question to icici frauds is y can't the statements be delivered to my doorstep???

Is this a new game to raise funds???

Why should i pay interest for non receipt of my statement???

Tanuja soni
[protected]

Sir,
I visited icici bank bikaner rani bazar branch for open my salary account, and i have also a saving account in icici which is not in use for a long time, but bank employees misguided me and told that dont open salary account, restart your saving account again, i asked them that my account is not in work from a long time, and bank employee said me that no problem if you restart your account bank will deduct only 3 month non maintenance charges rs.1350 only, on this condition i agreed and restart my account, but when my salary came, bank deduct rs.9402 from my account, when i asked tham they told that we can't do anything.

One simple question asked

"i cant see any debits in my account for amc charges for the demat since last 10 years, all of sudden a lean is marked on my account for the amc charges. Please confirm on which date the amount debited from which bank account."

And the call is jumping from bank and demat and 5 customer care executive changed, and every one asks what is your concern and transfer the call to other department.

Till date no charges and all of sudden all my accounts marked with lean with out any intimation of details of lean.

Regards
Madhu

I haven't subscribed to my money service but still annual fee for sep-15 to aug-16 345 rupees got deducted. The same amount was deducted last year also from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. Details: 28/09/2016 bil/[protected]/mm annual fee sep16-aug

I have recharged my BSNL number for Rs.100 on 27/9/2016 through ICICI net banking. The amount was deducted but the recharge was not made yet. Reference number is [protected]. I have encountered the same situation earlier on 23/08/2016 when I recharged the same BSNL number(reference number is [protected]) for Rs.100 and the amount is not yet credited back. Kindly do the needful

I recently got a credit card, and have been paying the bills on time.

Last month i cancelled my credit card auto debit option as i wanted the money. The whole point of getting the card was to have an option to pay later when needed.

Without even telling me or warning me the credit card team deducted whatever that was left in my personal account, now my account balance is 0.00.

Is this how you treat your loyal customers? Forcing them to pay-up like some street gunda? Is this what your bank has come to?

I need the money - request you to transfer the amount in my account immediately, i will clear al the dues by next month and cancel your stupid card.

In the mean time i will have a word with my firm to change my salary account bank as icici has shown me that they cant be trusted with my money.

I had taken a loan during 2007 August and It got cleared without any conflicts as on 2009 March i have obtained a N O C along with a statement of account from this bank, but ICICI BANK had not updated my loan data to CIBIL, due to this my CIBIL Score is not permitting the financial institutions to provide me a Credit Card / Loan they say it is negative score, i tried sending emails several times to ICICI Bank Customer Care even i had given a written complaint to this bank but till date there is no response from them can you please help me, waiting for your reply

Made online transaction with flipkart and order got cancelled twice on sep 13 2016
Each transcation of rs 6999 each.
Flipkart has updated saying refund has issued on sep 13 2016 for both and provided transcation ids.
But money has not been credited to may account still after 2 weeks.
Bank people has been saying we are looking into this and providing any updates for more than 2 weeks now

Transaction 1 :
Transaction id: tx[protected]
Bank txn id 4737561065586498104070
Pg track id pzt[protected]

Transaction 2 :

Refund processed to - icici bank debit card
Card number - 539998*6655
Bank transaction id - 4737469242436095204063
Refund date/time - 13 sep 16 12:01:06 pm
Refund amount - inr 6999.00
Refund txn status - success

Dear sir/madam

I filed a complaint about transferring 25, 000 rupees to wrong account through my corporation bank branch on 2nd july to icici bank. After 1 month follow up with icici bank they c j rajesh customer service manager said “we tried to reach the wrong beneficiary to seek his authorisation to debit his account, however could not establish any contact with the beneficiary.” my first question is how can icici bank registered such account whose contact number, email id and physical address all are fake. This makes your kyc system failed.

I want my money reverse into my account.

Thanks & regards,
Gaurav kapoor

I am samir pattanaik bearing a saving account at ICICI bank, due to some reasons i was unable to operate my saving account on regular basis from last 4 to 5 years, and later on i planned to make that account operative hence i contacted the customer care to know the status of that account, and as per them i can operate that account and there is no amount lying due in that account, hence i started that account by visiting the branch, later on i noticed that bank is deducting money from my account without my knowledge, i inquired about that and found it was because of demat account which was there linked with my saving account, which i never used and also did not wanted ti use, now they say they cant refund the money, i cant give my hard earned money to the bank, need your interference to get my issue attended.

I have icici credit card no [protected]. By the name vivek heda. I received credit card statement on 12 th of this month september 2016. So i drop a cheque no 830389 indian overseas bank of rs 568 on 12 th at icici piplod surat. On 16 th i got a message that chq has been dishonoured, reason not mentioned. I went to my bank, but there was no chq dishonoured as chq have not come to bank. Tour credit card dept levied 250 as dishonour charges and 575 as late fees and other service tax. On the same day i deposit rs 568 thru neft at icici. And that very day i again got the message that neft have been received and after that i also get message that very chq no 839083 have been cleared. Tell me that what's the mistake of mine. Please remit those charges back. As it was the first transaction of payment from my side. This is request. My mobile no is [protected].

Dear sir/madam,
My name is m. Santhosh kumar and i am having saving bank account no.[protected]Zero balance account) last 6year with icici bank, nadalur branch. My complaint is related to the minimum account balance charges, that bank has debited from my account without any communication in this regard. The bank is charging exorbitant charges and that too on monthly instead of quarterly basis done so far. I have never been informed of such policy changes. Also the charges for 3-4 months have been debited together but after a gap of 4 months from first month so that the customer does not get alert about the charges and could take corrective action. I think icici bank is not even following the guidelines mentioned by rbi.
Please find the below details for all the transactions made by bank.
Date transaction remarks amount

24/02/2015 dcardfee3462dec12-nov13st 90.62
02/03/2015 mabchgs-dec14+st 3.77
02/03/2015 mabchgs-dec14+st 268.87
12/03/2015 mabchgs-feb15+stax 43.26 393.26
16/03/2015 smschgsjan15-mar15+stax1.65 15.00
22/06/2015 atmdec chg/19-05-15/0556/25st3 28.50
22/06/2015 atmdec chg/19-05-15/0556/25st3 28.50
07/08/2015 smschgsjul15-sep15+stax1.84 15.00
09/10/2015 mabchgs-aug15+stax28.12 228.97
10/11/2015 mabchgs-oct15+stax4.79 39.00
23/11/2015 smschgsnov15-dec15+stax1.45 11.45
5/12/2015 mabchgs-nov15+stax 58 458.00
13/01/2016 mabchgs-dec15+stax5 39.51
16/02/2016 mabchgs-jan16+stax4.94 39.00
17/02/2016 mabchgs-jan16+st 419.00
29/02/2016 smschgsjan16-mar16+stax2.18 17.18
15/03/2016 mabchgs-feb16+stax25.68 202.82
6/03/2016 mabchgs-aug15+stax28.1228.12 227.03
16/03/2016 mabchgs-sep15+st 88.61
02/04/2016 mabchgs-oct15+st 417.00
02/04/2016 mabchgs-dec15+st 417.00
02/04/2016 mabchgs-sep15+st 369.39
02/04/2016 mabchgs-feb15+st 91.01
27/09/2016 mabchgs-apr16+stax00 460
27/09/2016 mabchgs-aug16+stax00 402.5
27/09/2016 mabchgs-jul16+stax00 402.50
2709/2016 mabchgs-may16+stax00 460.0
27/09/2016 mabchgs-feb16+st 49.67
27/09/2016 mabchgs-jun16+stax00 402.50

Total amount : 6085.66

I don't have any mail informing about this smab charges. I have no information from icici. No call, no mail and no msg. Now that i understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.

Name: m. Santhosh kumar
Account no :[protected]
Branch name:nadalur
Cell no: [protected].
At a time when other banks have done away with mab charges, icici bank is fleecing customers. Please take suitable action in the matter.
Regards,
M. Santhosh kumar

Sir,

Please find the attached bills of my credit card which reflects September & October billing details. You are applying late payment charges in the October billing due late payment of 1300/- rupees which I have paid thru visa online payment on 3rd September 2016. The date also reflected on billing. But you have applied late payment charges. We are using online payment due to date to date transaction.
Please take certain action to reduce the late payment for this month.

To,

Icici bank
Kamla nagar, new delhi

Sub:
Fraudlent debit card transaction
It was on the 24th of september 2016t that my icici bank account was debited with total of inr 49000 in a total of 5 transactions.

This happened when i was at my home with my family in karol bagh at around 09.25 am in the morning.
The most surprising fact was that i didn't loose my debit card and my card was with me right when all these 4 transactions were happening within 20 seconds time.

How is possible for someone to clone or make a duplicate copy of my card as i didnt not mention my card number or pin to unknown person.

I would request the bank to take strict action and address my grievance so that i could get my hard earned money back.

I would ask for a complete refund of my money as soon as possible.

From:
Krishna devi - dinesh kumar gupta
Res: 633, 3rd floor, lane no.18,
Joshi road, karol bagh, new delhi-05
A/c no.[protected]
Branch: kohlapur road, kamla nagar, delhi (Earlier bor)
Ph:- +[protected]
[protected]
[protected]@yahoo.com

I have a credit card with your bank & its 8 months passed i have paid my all bills in proper time & since couple of days i was receiving a sms to upgrade my existing card to coral card & thats why i called your customer care 2 to 3 times regarding card upgrade to Coral card & i have clearly stated that if i will get my credit limit higher or double then only iam interested for coral card & customer care person told me first i will get coral card then i have to call customer care & then they will increase my limit according to my need & old card have to destroy & rest all things will be remain same ticket no is SR[protected]. Now yesterday i called your customer care & came to know that my credit limit will not be increased as per rule. I think this is clearly fraud, misleaded & misguided by your customer care team & also by your bank & this fraud happened with me who is your good credit card customer & many other banks are always ready to give me much higher limits than your bank. If you have conversation records then please check with my credit card number conversation date was 02.09.16 i have clearly stated that my only need is to increase the limit not the card & only with this condition i am ready to take coral card otherwise i don't need to upgrade.Its a very serious issue so kindly either increase my card limit immidiatle or cancel my coral card & refund me back my card charges as the earliest otherwise i will take up this matter to your higher authority & also will escalate the matter to higher grievance..Angshuman Basu Dhar, M - [protected], Siliguri - West Bengal

I have a saving bank account number[protected] branch sriganganagar. my signed cheque book lost on 18 nov 2006. I give information by regd post and by hand on 18 nov and 19 nov 2006 to bank manager. despite information of lost cheque bank dishounerd lost cheque . then I sent legal notice and loged FIR and complaint against bank in consumer forum. After that bank second time lost cheuqe again . I sent legal notice on 16 Aug 2016 but there is no respone .
Plz take strong action against the deleuqent bank manager sunil sarna in the interest of ICICI bank and oblige .
rajkumar jasuja email [protected]@gmail.com

Hi

Im bearing salary account in icici bank in
Sec-54, gurgaon (a/c no.[protected] anshu vimal), without any prior information they deducted mabs.
I furnished detail below.


(value date) 17/09/2016
(transaction date) 17/09/2016
(transaction remarks) smab chgs jun16+stax7.83
(withdrawal amount (inr) 60.00
(balance (inr) 0.00

Kindy give me solution to get back these amount to my account
[protected]@me.com

Thanks
Anshu vimal

On 7th of September 2016, I have tried to payment of airtel postpaid data card through paytm using my icici debit card but cause of any technical problem payment was not done but balance 1150 is deducted from my account...after some time paytm sent a mail that describe balance is refunded to the bank please contact to the bank..they will refunded balance within 7 days but still i have not found my amount of 1150...i have sent all details to the bank like the RRN no given by paytm and also all mails sent by paytm regarding this issue