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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 788

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S
Sujeet Choudhary
from Pune, Maharashtra
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Amount Detected wrong and no solution since 2 months

Address:New Delhi, Delhi, 110034

Dear Sir,

I have made a trandsaction of Rs. 2000 from the ATM of Allahabad Bank in sector 34-A, Chandigarh, located on ground floor, front of Allahabad Bank. I have made the transaction in th evening around 5 o'clock, but I haven't received that amount from the ATM also no receipt, no sms, no email of that transaction. I have complained regardingthis to ICICI bank but they are saying that the transaction is successfull. I...
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A
Adityakumar007
from Tirupati, Andhra Pradesh
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Personal loan not credited

Address:Hyderabad, Andhra Pradesh, 500088
Website:Www.icicibank.com

I applied for personal loan loan from icicibank and on 16th july, 2016,, i got a call from them that my loan will be disbursed by that day evening. the status of my loan in iloan app was showing under disbursement process. but it wasn't disbursed till 18th evening. on 19th july, i called customer care and they told me additional documents are required and i should ask sales representative which documents are needed. meanwhile, the status...
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J
Jaspreet.ph7
from Mohali, Punjab
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3d secure pon

Address:Kapurthala, Punjab, 141009

Im unable to unblock my icici card and make online purchases. The customer care doesnt respond. Went to bank and they said google it. Really? This is why we have customer care. Then im going mad online and getting no solution. This all for forgetting one 3d secure pin. I dont know how you guys can have no remedy for anything and in such a time even start suggesting your plans and policies....
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P
Pratik Tarpara
from Mumbai, Maharashtra
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Unwanted/uninformed charges mab

Address:400092
Website:www.icici.com

This is my second post for the same complaint, as i havent received any resolution nor any reply from icici bank,

Hello,

Myself pratik tarpara, i am a corporate as well as personal banking customer of icici bank since past three years. On analysing my saving account statements i found that the bank has charged me a total of inr 10, 800/- as mab charges. This is ridiculous. And the best part is i have never...
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D
dpbn09
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Atm false transaction

Address:Chandigarh, Punjab, 160101

I have made a transaction via. icici bank atm using icici bank debit card. money got deducted from my account but i didn't receive the money from the atm. when i raised a complaint against this icici bank told me that money cannot be reversed as it is already paid as per records. when i requested for video footage in the nearest branch, it have been 3 days for video footage request but no solution. its really a harassment....
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R
Raviteja.tirumala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money service annual fee deducted without any subscription

Address:Bangalore, Karnataka, 560025
Website:www.icicibank.com

Hi i am raviteja tirumalla

I haven't subscribed never to my money service but still annual fee for - jul16-jun 345.00 rupees got deducted without any prior notice and any number of calls to customer care didn't help. Most annoyingly i can't even find 'unsubscribe' in the my money console. I really got pissed off.

Please unsubscribe me from my money service and pay me back my money.

Details: 15/07/2016...
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S
sundaravadhanam P R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised usage of my icici credit card to-day

Address:Chennai, Tamil Nadu, ujoc

Dear sir,
Last night i lodged a complaint in your sight for levying late fee charges and interest in my payment due in july 2016. Immediately after lodging complaint i have been receiving phone calls asking for details informing me that they will resolve the complaint. To day (19.7.2016) by 4.07 pm a phone call came from the number [protected] asking me the details of the complaint. Assuring me to reverse the excess charged in my credit...
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R
rakes21
from Anupshahr, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by icici customer care

Address:Bulandshahr, Uttar Pradesh, 203409

Dear sir

I am mr. Rakesh kumar got cheated by icici bank customer care.

Sir i paid rs. 637/- against examination fees to upsessb through icici net banking. The transaction failed, but money got deducted from my respective account (27 june 2016). But when i checked at upsessb site money did not get deposited (29 june 2016), hence i called icici customer care and register the compliant (29 june 2016). On the consecutive...
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H
Harish Deathride
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel of icici credit card

Address:560008
Website:www.icicibank.com/feedback.page?

Respected sir,

Despite of our several instructions given to icici, till bills for using credit cards are coming to us while long before we informed to discontinue the service of bill's utility pay. Due to your non compliance you are enforcing us to pay heavy penalty for non-payments of the bills.

I have asked for the call back for the cancel of the credit card num [protected]...
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S
sundaravadhanam P R
from Chennai, Tamil Nadu
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Credit card penalty charged

Address:Chennai, Tamil Nadu

Dear sir,
I am holding icici credit card for the past 15 years. My credit card no. Is [protected] (Earlier one is [protected]) i have been regularly paying my credit card dues every month without penalty. Last month i made mistake in my payment cheque (Erroneously entered the year as 2015) and the cheque was returned on 23.6.2014. Immediately on the same day i deposited a revised cheque which was cleared on 27.6.2014. I...
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G
gayathri.boddu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 575 (late payment fee 500 + service tax 75) charged for not paying 20 from minimum due amount of 620.

Address:500090
Website:www.icicibank.co.in

I am gayathri boddu. My cc no is 5241xxxx xxxx 5004.

Jan mnth mda (Minimum due amt) is 10, 910.00, tad (Total amt due) is 14, 045.07, and amt paid is 14, 000.00 (Rs.45.07 < 50, so omitted 45.07)
Feb mnth mda is 670, tad is 722.39, and amt paid is 700.00 (Rs.22.39 < 50, so omitted 22.39)
Mar mnth mda is 670, tad is 698.69, and amt paid is 700.00 (Rs.98.69 nearly 100, so paid upto 700)
Apr mnth mda is 670,...
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N
Nishant sanap
from Mumbai, Maharashtra
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Current account opening

Address:400068

Dear sir/madam,


We have given to sanap & associates llp (llp no - aag-6746) current account opening to icici bank, borivali east branch in second week of june, 2016 with all required compliance of documents for account opening as per your bank norms & also under rbi compliance norms. i have received the feedback from rajni dubey madam that your account opening has rejected the branch manager due to lesser amount of...
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S
Sushil Kumar Swar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please do not send me a credit card

Address:Nashik, Maharashtra, 422002
Website:www.icici.com

On 16th july i got a call for new icici bank credit card on my mobile number [protected], i checked my records and i already have an icici bank credit card of hp coral, which is lifetime free and good for me,
Please dont send the new card as it is with annual charges fee and i was telling the same to your customer care and they were telling me all offers which are not of my interest and the present running card is in good work, the...
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K
kunta78
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction by icici bank

Address:743165

Hi,

I am having bank account in icici r. N. Mukherjee road, kolkata branch from last 7 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by smab chgs apr16+s tax67.50 totalling 517.50

I don't have any mail informing about this mab charges. I have no information from icici....
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M
Mudit Bahuguna
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue in services

Address:New Delhi, Delhi, 110085
Website:www.icicibank.com

Kindly look into this as i transfrd 10, 000 rs to icici bank through my other bank account to open an account in your bank to get instant account no.Instead of getting account number the page showes me "your request cannot be proceed now please try later" the amount was already deducted from my other account. One person from your bank his name is vineet jain (Prashant vihar branch) confirm there is no transaction from my side has been done.br...
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It is observed the above said account is still freezed. Hence I can't with draw money using ATM card or by cheque.Repeated complaints have been given to the branch where my a/c is opened. Still my account is not working.
Pl take neccessary action.


M/S LEELAMMA ROY...
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A
Anilyadav9932
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about customer care associate

Address:411044

Customer care associative not provided correct information. I made transaction on dated 7th july 2016. I got debit for this transaction but. Transaction is till not happened at all. Could you please tell what happened about this transaction. Transaction details.
Amount is rs.3995.82 axis bank payment.

I had called your customer care many times but they didn't give me satisfied answers. Thank you....
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Y
Yashgarg9953
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici coral debit card

Address:New Delhi, Delhi, 110088

I had upgraded my icici debit card to coral cord and in this card there is offer of buy 1 get 1 ticket free. when i am going to apply this offer every time there is occuring a errror message tha try again after 2 hours and whn i try again after 2 hours it didnt work. its so frustating for me. and i cant expect this tyoe of bank do these type of things....
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B
bulman.sumit
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct amount as smab charge

Address:Indore, Madhya Pradesh, 452001
Website:www.icicibank.com

My name is umesh. i have icici bank a/c. its second time that icici bank deduct amount as smab charge without any information. and a major think is that you can not talk in customer care no. because don't have any no. to talk regarding that. big brand but zero in service. i am a serried person. it's my weakness to continue with icici bank because its my sellery account.
And icici bank ivr system asking for card no. and atm pin. how...
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S
Sudhapanchabikesan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imps transaction failed but amount debited from account

Address:Thiruvananthapuram, Kerala, 695004
Website:www.icicibank.com

My name is sudhapanchabikesan. i made a imps transaction on 11th july 2016. try to do 2 times both transactions shows as error as failed, but amount is debited from my account but not even credited to the beneficiary account. i talk to customer care executive up-to today. more than 5 executive, each one telling different version of response however i ask them to take as a complaint/ request and send me the id for further escalation or otherwise...
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