Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 18, 2024
Complaints 23610
Resolved
14236
Unresolved
9374
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 787

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dkuma50
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem during amount withdrawal through central bank of india's atm

Address:Barabanki, Uttar Pradesh, 212665

Dear sir/madam,

I was tried for withdrawal 1000 rupees through atm central bank of india (naubasta crossing ghatampur road kanpur) as dated on 17 july 2016 time 14:18:08 but amount was not gotten and 1000 rupees credit on my account[protected].

Atm slip details:
Tx# 5320
Terminal-t41a240102

Dinesh kumar.
Mobile:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lokeshkumar12345
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why charged rs. 23 on every atm transaction even when i am using same bank debit card

Address:New Delhi, Delhi, 110088
Website:icici.com

Hi i am lokesh kumar, i have a icici bank account as well as debit card.
Yesterday i was withdrawing the amount from a icici atm machine. I withdraw rs. 500 then it was ok and showed the remaining balance is 3814. But when i was trying to withdraw rs. 3800 it didn't proceeded. And after that i done 2 transaction (Withdraw) and on every transaction they charges rs 23 to me.. Why???...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
C
chatarsingh
from Gurgaon, Haryana
Report
Copy

Non issue of personal loan statement:lan lpfdb00027204454

Address:Mumbai City, Maharashtra
Website:WWW.ICICIBANK.COM

I have taken pl of rs. 7, 00000/- in nov. 2013. Till the date i have not got account statement for the same.
I request you to please help to get the statment.

Thanks and regars,
Chatar singh
Faridabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bappadeb
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints about fake sms

Address:711227

I received a sms at my mobile number [protected] about some loan payment which i didn't taken ever. So i want to know about that type of sms. Sms detail containing much amount about three lakh, but due date for payment has not been mentioned in it. Customer care didn't responded at my call. So please resolve that problem which was raised from your end as earliest as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vibinjacob
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatically cancelling debit card and asking for reapplying for card

Address:Pune, Maharashtra
Website:www.icicibank.com/contact-us/contact-us.page

On 22/7/16 afternoon i got an sms saying that my debit card is blocked immediately i called customer care and informed. It is told that it a mistake from icici, it will be talked to superior and complaint will be registered to unblock. Free card will be issued. Since there is no response i called evening and it is told that i have to apply for new card. He made me to weight for long time. Worst experience. Collecting new card will be difficult...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Angel Mizpha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm power failure - did not receive money but it got reduced in my account

Address:603103
Website:www.icicibank.com

Hi.. I tried to take money from icici bank atm which is placed in my company cts in siruseri with my iob atm card around 17:40 date is 22/07/2016. Atm id is stchb123. When i typed amount and clicked proceed power got cut and atm machine got shut down. I dint receive any money. When the power came again i cheked my balance the amount which i dint receive was deducted from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
iqcorg
from delhi, Delhi
Report
Copy

Cheater company

Address:110002

Dear sir,

Thank you for contacting sebi.

The appended matter relating to insurance policy does not fall under the purview of sebi. You are requested to approach the appropriate authority ie insurance regulatory and development authority (Irda) for the redressal of the said matter


Thanks & regards,

Office of investor assistance and education,
Securities and exchange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishwanta Maxwell Leishangthem
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblock my debit card for online transaction

Hello there,
Three days ago i treid to recharge my mobiwik using details of my newly active debit card.
It is icici debit card (Visa card).

When i used this card for online transaction first time process asked me to enter card number, name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagarjuna D
from Chennai, Tamil Nadu
Report
Copy

Money was deducted without reason

Address:Kanchipuram, Tamil Nadu, 600068

Am the a/c holder of icici bank from last 7 years, i am having a zero balance a/c,
Now they have started charging rs.172.50 under this category (dcardfee).
And atmdec chg rs 28.75
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Israr786
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Loan

Address:New Delhi, Delhi, 110018
Website:ICICI loan dept

Hi
This is in ref to loan number lpdel[protected] name israr a khan
I would like to request you to please give me one more month to pay off my due, please do not call anyone, i know i have been absconding from paying off my dues every month, i am going through a very tough time in my life which nobody knows inmjy family, and now icici loan recovery people started calling and torturing my family, i might commit suicide if that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
linetjoseph
from Bengaluru, Karnataka
Report
Copy

Atmdec chg in icici bank

Address:Hyderabad, Andhra Pradesh, 500032

Hi,
I have a Salary A/C with ICICI Bank . I also been charged Rs. 58 for[protected] on 20/07/2016 with remark ATMDEC CHG/19-06-16/8445/25+ST.
This is my Salary account. Please look into the issue and let me know as soon as possible.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anil9486
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMAB charges deduction

Address:Visakhapatnam, Andhra Pradesh, 530041

Dear sir/madam,

I am an account holder of icici bank for about 7 years. i am using my account for less frequently. because i got job in some other organization.
But when i check my balance through net banking i saw a charges are deducted from my account in the name of smab chgs-apr16+stax 67.50 a total of rs.517.5 date 13.07.2016 and again on 19.07.2016 the same was repeated smab chgs-may16+stax 67.50 a total of rs.517.5...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
suhas786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud calls from fake icici visa mastercard

Address:400021
Website:8459756549

My name is suhas [protected]

I got a cali from icici bank visamaster card depatment branch gurgaon. i think its a fraud call n contact number is [protected] she told me her name is neha varma.
They told me you get some reward n cashback for credidcard. they deduct my amount rs. 2500. but plz told me how they know my contact number and i have icici bank credit card. i know i did mistake like share my deails but 1st up all...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
svijaay
from Bengaluru, Karnataka
Report
Copy

Anw charges without informing me

Address:560076

Hi team,

I have a savings account, rd account, life insurance for myself and savings account, rd account and fd account for my wife. I deposited cash for my wife account they have charged 259 rs as anw charges and teller did not inform me about this. I am really not happy with the service. This was never mentioned while opening the account or shared with customers. Kindly refund this amount asap.

Regards, br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dr.Sarveshwar Sood
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card icici cheating

Address:Jalandhar, Punjab, 144004
Website:www.icicibank.com

I was given a gift card of icici visa corporate which i used only once or twice
As i mostly use my credit card. when i found that my card has expired i called the customer care to issue me a replacement card. customer care lady asked me to tell exact amount of last transaction on this card. as it happened months ago how can i recall the exact amount, no one told me that i have to remember exact amount if the replacement card has to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujeet Choudhary
from Pune, Maharashtra
Report
Copy

Amount Detected wrong and no solution since 2 months

Address:New Delhi, Delhi, 110034

Dear Sir,

I have made a trandsaction of Rs. 2000 from the ATM of Allahabad Bank in sector 34-A, Chandigarh, located on ground floor, front of Allahabad Bank. I have made the transaction in th evening around 5 o'clock, but I haven't received that amount from the ATM also no receipt, no sms, no email of that transaction. I have complained regardingthis to ICICI bank but they are saying that the transaction is successfull. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Adityakumar007
from Tirupati, Andhra Pradesh
Report
Copy

Personal loan not credited

Address:Hyderabad, Andhra Pradesh, 500088
Website:Www.icicibank.com

I applied for personal loan loan from icicibank and on 16th july, 2016,, i got a call from them that my loan will be disbursed by that day evening. the status of my loan in iloan app was showing under disbursement process. but it wasn't disbursed till 18th evening. on 19th july, i called customer care and they told me additional documents are required and i should ask sales representative which documents are needed. meanwhile, the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaspreet.ph7
from Mohali, Punjab
Report
Copy

3d secure pon

Address:Kapurthala, Punjab, 141009

Im unable to unblock my icici card and make online purchases. The customer care doesnt respond. Went to bank and they said google it. Really? This is why we have customer care. Then im going mad online and getting no solution. This all for forgetting one 3d secure pin. I dont know how you guys can have no remedy for anything and in such a time even start suggesting your plans and policies....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratik Tarpara
from Mumbai, Maharashtra
Report
Copy

Unwanted/uninformed charges mab

Address:400092
Website:www.icici.com

This is my second post for the same complaint, as i havent received any resolution nor any reply from icici bank,

Hello,

Myself pratik tarpara, i am a corporate as well as personal banking customer of icici bank since past three years. On analysing my saving account statements i found that the bank has charged me a total of inr 10, 800/- as mab charges. This is ridiculous. And the best part is i have never...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dpbn09
Report
Copy

Atm false transaction

Address:Chandigarh, Punjab, 160101

I have made a transaction via. icici bank atm using icici bank debit card. money got deducted from my account but i didn't receive the money from the atm. when i raised a complaint against this icici bank told me that money cannot be reversed as it is already paid as per records. when i requested for video footage in the nearest branch, it have been 3 days for video footage request but no solution. its really a harassment....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy