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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 793

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M
Murugan 321
from Bengaluru, Karnataka
Aug 4, 2016
Resolved
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Resolved

Address: 628215

I had foreclosed my home loan and got the documents back. But ICICI team is not coming to cancelled the MODT at Registration office. Simply everyone is passing the bucks. I'm being shuttled here and there. Customer service number is meant for only credit and debit cards. Very poor service. I didn't expect such a poor customer services from Icici bank.
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ep43) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    C
    chetansingh.shekhawat
    from Jaipur, Rajasthan
    Aug 4, 2016
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    Address: 313001
    Website: www.icicibank.com

    I have loan in icici bank on creditcard. And also have salary account from last 16 years. I paid all valid charges till today to icici but now this incident is very much harassed to me.
    I found that icici bank is starting his monopoly in banking sector and unwanted harassed to customer.

    Please understand points below
    (1) when i called to bank its not connect in hour, i need to try so many times for connect
    (2) call center executive consoled & committed me for not charge any amount because of due date comes on sunday & bank charged auto debit charges
    (3) i paid installment within half an hour after talk with call center executive even though amount not reflect in correct account due to technical issue in bank website
    (4) bank charging me lpc charge also

    Total 900 rs. Charged even after commitment with call center executive and now when i complaint same then bank wrote me mail of threatening that "i was agreed to abide by the terms and conditions, governing the usage of the card and assured to make payments regularly to the bank"

    I paid all outstanding on monday 25th july. Even though bank is calling to me for payment and harassing me.

    Sir i want reversal of charges because in this case not found my mistake. And also want compensation as i lost my time to followith bank. And icici to have ones way. Consumer court can ask icici bank for recording in which executive accepted for not charged any amount.
    ICICI Bank customer support has been notified about the posted complaint.
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      H
      Himalay Diyora
      from Surat, Gujarat
      Aug 3, 2016
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      Address: Surat, Gujarat, +91

      Debit card online transaction visa block card soo help to unblock visa card online trasaction
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eott) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        C
        cheth81
        from Bengaluru, Karnataka
        Aug 3, 2016
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        Address: Bangalore, Karnataka

        Hi my name is Chethan Das A J, I have submitted all my documents on 27 July 2016 to open salary account. But till now account is not activated. My account number which is in welcome kit is "[protected]". Already my salary is credited to non activated account.

        Will it be credited after my salary account is activate.

        How many days will it take to activate the account.

        I didn't face any issues opening account in other bank. I have salary account in HDFC they activated within 24hrs from the date of document i submitted
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Das,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        HI


        Salary is credited to account which is not activated. Will it be credited once account is activated.

        Can you please clarify this.


        Regards
        Chethan Das A J
        [protected]
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          C
          Chitra Baskaran
          from Bengaluru, Karnataka
          Aug 3, 2016
          Resolved
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          Resolved

          Address: 560100
          Website: www.icicibank.com

          My travel card was hacked and unauthorized transactions were performed in us in several eateries in april and all the transactions have been made in usd. I have raised a dispute with icici in april and the discussions don t seem to end. I have provided all the required documents multiple times but still i have been asked for the same over and over again. I have repeatedly told in the mails that i am put up in london and travel card was always in my possession. Disputed transactions took place in a different county (Usa), which looks like a security breach in icici provided travel card, i am chasing this for more than 4 months now. I have contacted below mentioned person
          1. Anita sonawane
          2. Arun jyothi.
          3. Ch rajyalakshmi
          4. Adishanker
          5. Karuna

          All these person just raising service request for name sake and closing that, i dont know what is wrong with these guys for giving my money, i will go to consumer court and will file a case against the mentioned person and icici bank for this forgery. There is a limit everything, 80k is not a simple amount
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Ms. Baskaran,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ekfj) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            K Sridar
            from Bhubaneshwar, Odisha
            Aug 3, 2016
            Resolved
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            Resolved

            Address: 600045

            I purchased a two wheeler - tvs victor gls - reg no from sathyaa motors under your two wheeler loan scheme. I paid all my dues and close my loan account also, when i visited cenotaph road, teynampet branch, chennai they said they will send the noc to my house. Till date i have not received.
            Now i have bought a new flat and changed address. I want to sell out my byke and buy a new one. Please send the noc to my new address.
            Tn reg no: tn22au6561- victor gls - tvs.
            Year of purchase 6/02/2007.
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ekf6) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jaggu.ooty
              from Chennai, Tamil Nadu
              Aug 3, 2016
              Resolved
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              Resolved

              Address: 600089

              Hello,

              I wanted to change my user ID but officials say that it is not possible. I do not want to continue my banking and wanted to close my account. Bank officials say, even that is not possible since I have tax saving FD. Do something about it, either allow me to change my user ID or close my account.

              Very poor response from dlf branch, Chennai.

              Account no:[protected]
              Branch: DLF, Chennai
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear sir, I have applied for icici credit card on the month of May and till now I haven't received any response.. If I asking the executive he is telling sir I don't know.. Kindly help me.. I had applied from Madurai branch based on my other bank credit card
              Dear Customer (jaggu.ooty),

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Dear Customer, (velusamy1245)

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ekeo) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Shreeya Dash
                from Bengaluru, Karnataka
                Aug 3, 2016
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                Address: 756100
                Website: www.icici bank.com

                Sir please kindly help i had entered the wrong pin during online transaction for which my gift card got blocked that was registered on my fathers name uttam dash card no-[protected].
                Sir please kindly help i had emailed the customer care my email id - [protected]@gmail.Com.
                I would be highly greatful for your help

                Thank you
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  Binoy Sorcar
                  from Hyderabad, Andhra Pradesh
                  Aug 3, 2016
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 421204

                  This is with reference to my personal loan with icici bank.

                  I had applied for a personal loan from icici bank but, as they were providing me the loan @ 16+ % i denied the same and did not sign the agreement completely.

                  But, to my astonishment on 1st august 2016, the loan for a amount of rs 254248 (two lakh fifty-four thousand two hundred forty-eight only) was disbursed in my account without my knowledge.

                  Till date i do not have any details about my application number or loan a/c number.

                  When, i approached the loan service branch in vashi they also did not help me any way to cancel the loan.

                  As informed earlier to the credit manager and also to the executive who had called me that i do not want the loan at all. then too they processed the loan.

                  I this situation i have still not used the loan amount. i do not want a loan from icic and want to cancel the same as i have not requested for it.

                  Thanks & regards,

                  Binoy sarkar
                  Contact no:[protected]
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  This is the second time facing this issue with ICICI Bank. In the past also, they have done this to me with credit card.
                  Dear Mr. Sarkar,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    meena1405
                    from Thiruvananthapuram, Kerala
                    Aug 2, 2016
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala, 695014
                    Website: icici bonds

                    I have two tax saving bond dec 1997 series 2 along with parvathy nilakantan with the face value of rs10000/-
                    Parvathy nilakantan expired in march 2016
                    So far we have not received the redemption amount due on 21/01/2003 and also three interest warrants
                    Details are given below

                    No of bonds two
                    Bondholder no 2550-709
                    Certificate no 53170
                    Distinctive nos[protected]
                    Names of bondholders parvathy nilakantan
                    Meenakshy venkatraman
                    Deemed date of allotment 22/01/1998
                    The interest warrants due on 31/03/2000, 2001, 2002 are also not received
                    Pl do the needful and send the payment at the earliest
                    Thanking you
                    Meenakshy venkatraman
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ejm3) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      venkatesham neduru
                      from Hyderabad, Telangana
                      Aug 2, 2016
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                      Address: Mumbai City, Maharashtra, 400069
                      Website: www.icicibank.com

                      Dear sir,
                      I used to work with icici bank ltd, i resigned to my job in 05/08/2009, please with draw my provident fund money into my account here by iam furnishing my employment details you can call me on [protected] 2 pm onwards or write to me,, i am in need of money please help me in this,

                      Pf no: mh/18796/175910 & eps no : mh/18796/144683

                      Employee name : venkateshm neduru
                      Designation : phone banking officer (s1)
                      Employee id: 175910
                      Date of joining :[protected]

                      Pf trustee name : icici bank ltd provident fund
                      If you require any information kindly let me know
                      Thanks
                      Venkatesham neduru,
                      [protected]@yahoo.co.in
                      [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Neduru,

                      We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sahil94179
                        Aug 2, 2016
                        Resolved
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                        Resolved

                        Address: 122001
                        Website: www.icicibank.com

                        Hi,

                        I am sahil arora working as a rearch analys t. I dont have a demat account in icici bank. When i checked my bank transactions i found that there is one debit transaction '59387686 dp chgs till jun-16 — inr 575'. When i opened my salary account in icici bank, at the time of opening the representative didnt told about any charges and i dont have demat account. And i did not get any message alert also in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is a completely not acceptable and i want my money back. Please help me on the same
                        Call me on[protected]
                        Yours truly,
                        Ahil arora
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          bhardwaj@2015
                          from Delhi, Delhi
                          Aug 2, 2016
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                          Address: Varanasi, Uttar Pradesh, 2211005

                          I have opted icici tax saving bond march 2001 three no. @ rs.5000/-. total of rs. 15000/- in favour of dr. dangar ram. but i am not sure that matured amount claimed by or not.
                          In my acknowledgement slip i found my application no. d 0679945, dated 31.03.2001.
                          In this context please inform me current status on my email id [protected]@yahoo.com.
                          I am highly thankful for your kind consideration and necessary action.

                          Yours sincerely

                          Dr. dangar ram
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We request you to email us your query with your contact details on [protected]@icicibank.com. Please mention the UID (a3ej8v) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            snehalp
                            from Mumbai, Maharashtra
                            Aug 2, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400018

                            I want to know why you have charged me interest???, regarding this i have spoken to your customer care officer ms. Anuradha singh on 31.07.2016 at 11.00 am. I know my o/s for previous month for statement dtd. 19.07.2016 for the period 20.06.2016 to 19.07.2016 for rs.25051.87 due date of payment was 07.07.2016 against which i have dropped 3 cheque in your drop box on 02.07.2016 for rs.6112.47, rs.16458.15 & rs.715.00 & one click payment of rs.1766.42. All total comes to rs.25052.04 which is reflecting in your statement also.

                            For payment of rs.715.00 which is reflecting in your statement received on 11.07.2016 it is not my fault. We have deposited all 3 cheques together in your drop box. Delay from not my side it from your side. For the same you have charged interest with service tax of rs. 1007.70 is not correct.

                            I am attaching one statement for your reference for last three month, where for delay payment i have been paid the same. My due against statement dtd. 19.07.2016 is only rs.6874.17 excluding interest & service tax which i will pay in time.

                            Please resolve this issue otherwise i will take next action.

                            Thanks & regards
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eivi) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sadaf Ahmed
                              from Jammu, Jammu and Kashmir
                              Aug 2, 2016
                              Resolved
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                              Resolved

                              Address: 700101

                              I had talked to the customer care lots of time related my delivery issues of credit card no a single customer executive have the correct knowledge all of them are giving different type of solutions, i have wasted my lots of time talking to then no one of them had solved the issues... I don't need any more credit card just cancelled my issue of card.. I have wasted my lots of balance and time too.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ei5b) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kiran Kumar Makam
                                from Indore, Madhya Pradesh
                                Aug 1, 2016
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 453441

                                National policy is for using paper traceable transactions so that there is no black money. My salary account is with ICICI Bank for the past many years. I am a privileged account holder and my account is in the category of DSP account.
                                Suddenly the bank has started charging for issue of cheque book. I am in Indian Army and I have to issue cheques and its one of the main modes of payment.
                                I checked about the change in rules. I am never informed about the change in rules. These rules have been changed without informimg me.
                                Also its very inconvenient to get a cheque book of ten leaves only which only last for less than two months.
                                Hope ICICI Bank takes notice of this, else I will be forced to change the bank.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eivh) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  Mani8391
                                  Aug 1, 2016
                                  Resolved
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                                  Resolved

                                  Address: 632503

                                  From
                                  Arcot branch

                                  In emergency situations icici staff not responding
                                  Today after noon 14:00 at last time told me to bring id proff to withdraw my gold its very emergency at the time. Way of speech it's not good. Very worst behaviour (Appraisal)
                                  Appraisal say tomorrow come in branch not giving gold. Tomorrow i will go branch not giving gold. I will go police station compulsory
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eh85) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    bansal_mann
                                    from Delhi, Delhi
                                    Aug 1, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kota, Rajasthan, 324005

                                    My self s k bansal from kota i applied for loan in icici bank aerodram branch
                                    One of icici reprentetive came to collect paper from my house at that time he told that insurance is not compulsory. But once loan has been sanctioned he is asking for insurance. One day he and 3 of icici represenrtive came to my home and again ask me for insurance at that time also i said no. And i didnt singed insurance paper but that day they collect 6 cheques from me saying that they will not deposite it till i say yes. But after 3 day i got sms from my bank that one of cheque got bounced. What should i do kmow
                                    Name _ manish
                                    Ajitesh
                                    Imran
                                    Please take action against them
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3egh9) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      aaakk
                                      from Bengaluru, Karnataka
                                      Jul 31, 2016
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                                      Nfs/cash wdl

                                      Address: 560076
                                      Website: NFS/CASH WDL

                                      Multiple times amount has been deducted from my account by the name "NFS/CASH WDL 'and when i called customer care . they did not have the courtesy to register a complain and tell me the answer of my questions.

                                      I spoke to a banking officer named as 'PRAKASH', i asked him many times that where the amount has been deducted, but he did not gave me any answer of any question and then he told me that the their is "technical issue...
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                                      abhishekdas
                                      from Guruvayur, Kerala
                                      Jul 31, 2016
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                                      Address: Bangalore, Karnataka, 560103

                                      I applied for ICICI credit Card 2 months before but still i didnot received yet. Everytime Iam getting the email that my card got despatch and i will receive it soon, but no response from this bank after the receiving date. I provided my address to them twice with proper valid phone numbers, but no action has taken yet. I tried to call customer several times but i cant reach to them at the end. They are not contacting me for this as usual. I launced complain already on there appropriate website but still no action has been taken yet. So, I would request you to please take necessary action and provide me a particular solution for this. Ref No.- 0007JaBRUTPS00UV. Cntact No.- [protected].
                                      Address- The Address, Blackbuck, 6th Floor, 17/1, Outer Ring Road, Kadubeesanahalli, Banglore-560103.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      After calling customer care no. Iam facing the same issues. ICICI Banks are just misleading there Customers everytime. Day before yesterday they assured me that everything will be solved by yesterday afternoon. But still Iam getting the same mail as they had provided earlier. If you Cant provide the Facilities than dont give such an assurance to anyone. Thats all. Its my bad luck that I opened an account in ICICI bank.
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