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ICICI Bank Complaints & Reviews

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Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 793

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Binoy Sorcar
from Hyderabad, Andhra Pradesh
Aug 3, 2016
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Address: Thane, Maharashtra, 421204

This is with reference to my personal loan with icici bank.

I had applied for a personal loan from icici bank but, as they were providing me the loan @ 16+ % i denied the same and did not sign the agreement completely.

But, to my astonishment on 1st august 2016, the loan for a amount of rs 254248 (two lakh fifty-four thousand two hundred forty-eight only) was disbursed in my account without my knowledge.

Till date i do not have any details about my application number or loan a/c number.

When, i approached the loan service branch in vashi they also did not help me any way to cancel the loan.

As informed earlier to the credit manager and also to the executive who had called me that i do not want the loan at all. then too they processed the loan.

I this situation i have still not used the loan amount. i do not want a loan from icic and want to cancel the same as i have not requested for it.

Thanks & regards,

Binoy sarkar
Contact no:[protected]
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
This is the second time facing this issue with ICICI Bank. In the past also, they have done this to me with credit card.
Dear Mr. Sarkar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    meena1405
    from Thiruvananthapuram, Kerala
    Aug 2, 2016
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    Address: Thiruvananthapuram, Kerala, 695014
    Website: icici bonds

    I have two tax saving bond dec 1997 series 2 along with parvathy nilakantan with the face value of rs10000/-
    Parvathy nilakantan expired in march 2016
    So far we have not received the redemption amount due on 21/01/2003 and also three interest warrants
    Details are given below

    No of bonds two
    Bondholder no 2550-709
    Certificate no 53170
    Distinctive nos[protected]
    Names of bondholders parvathy nilakantan
    Meenakshy venkatraman
    Deemed date of allotment 22/01/1998
    The interest warrants due on 31/03/2000, 2001, 2002 are also not received
    Pl do the needful and send the payment at the earliest
    Thanking you
    Meenakshy venkatraman
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ejm3) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      venkatesham neduru
      from Hyderabad, Telangana
      Aug 2, 2016
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      Address: Mumbai City, Maharashtra, 400069
      Website: www.icicibank.com

      Dear sir,
      I used to work with icici bank ltd, i resigned to my job in 05/08/2009, please with draw my provident fund money into my account here by iam furnishing my employment details you can call me on [protected] 2 pm onwards or write to me,, i am in need of money please help me in this,

      Pf no: mh/18796/175910 & eps no : mh/18796/144683

      Employee name : venkateshm neduru
      Designation : phone banking officer (s1)
      Employee id: 175910
      Date of joining :[protected]

      Pf trustee name : icici bank ltd provident fund
      If you require any information kindly let me know
      Thanks
      Venkatesham neduru,
      [protected]@yahoo.co.in
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Neduru,

      We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        sahil94179
        Aug 2, 2016
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        Address: 122001
        Website: www.icicibank.com

        Hi,

        I am sahil arora working as a rearch analys t. I dont have a demat account in icici bank. When i checked my bank transactions i found that there is one debit transaction '59387686 dp chgs till jun-16 — inr 575'. When i opened my salary account in icici bank, at the time of opening the representative didnt told about any charges and i dont have demat account. And i did not get any message alert also in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is a completely not acceptable and i want my money back. Please help me on the same
        Call me on[protected]
        Yours truly,
        Ahil arora
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          bhardwaj@2015
          from Delhi, Delhi
          Aug 2, 2016
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          Address: Varanasi, Uttar Pradesh, 2211005

          I have opted icici tax saving bond march 2001 three no. @ rs.5000/-. total of rs. 15000/- in favour of dr. dangar ram. but i am not sure that matured amount claimed by or not.
          In my acknowledgement slip i found my application no. d 0679945, dated 31.03.2001.
          In this context please inform me current status on my email id [protected]@yahoo.com.
          I am highly thankful for your kind consideration and necessary action.

          Yours sincerely

          Dr. dangar ram
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We request you to email us your query with your contact details on [protected]@icicibank.com. Please mention the UID (a3ej8v) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            snehalp
            from Mumbai, Maharashtra
            Aug 2, 2016
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            Address: Mumbai City, Maharashtra, 400018

            I want to know why you have charged me interest???, regarding this i have spoken to your customer care officer ms. Anuradha singh on 31.07.2016 at 11.00 am. I know my o/s for previous month for statement dtd. 19.07.2016 for the period 20.06.2016 to 19.07.2016 for rs.25051.87 due date of payment was 07.07.2016 against which i have dropped 3 cheque in your drop box on 02.07.2016 for rs.6112.47, rs.16458.15 & rs.715.00 & one click payment of rs.1766.42. All total comes to rs.25052.04 which is reflecting in your statement also.

            For payment of rs.715.00 which is reflecting in your statement received on 11.07.2016 it is not my fault. We have deposited all 3 cheques together in your drop box. Delay from not my side it from your side. For the same you have charged interest with service tax of rs. 1007.70 is not correct.

            I am attaching one statement for your reference for last three month, where for delay payment i have been paid the same. My due against statement dtd. 19.07.2016 is only rs.6874.17 excluding interest & service tax which i will pay in time.

            Please resolve this issue otherwise i will take next action.

            Thanks & regards
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eivi) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Sadaf Ahmed
              from Jammu, Jammu and Kashmir
              Aug 2, 2016
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              Address: 700101

              I had talked to the customer care lots of time related my delivery issues of credit card no a single customer executive have the correct knowledge all of them are giving different type of solutions, i have wasted my lots of time talking to then no one of them had solved the issues... I don't need any more credit card just cancelled my issue of card.. I have wasted my lots of balance and time too.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ei5b) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Kiran Kumar Makam
                from Indore, Madhya Pradesh
                Aug 1, 2016
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                Address: Indore, Madhya Pradesh, 453441

                National policy is for using paper traceable transactions so that there is no black money. My salary account is with ICICI Bank for the past many years. I am a privileged account holder and my account is in the category of DSP account.
                Suddenly the bank has started charging for issue of cheque book. I am in Indian Army and I have to issue cheques and its one of the main modes of payment.
                I checked about the change in rules. I am never informed about the change in rules. These rules have been changed without informimg me.
                Also its very inconvenient to get a cheque book of ten leaves only which only last for less than two months.
                Hope ICICI Bank takes notice of this, else I will be forced to change the bank.
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eivh) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Mani8391
                  Aug 1, 2016
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                  Address: 632503

                  From
                  Arcot branch

                  In emergency situations icici staff not responding
                  Today after noon 14:00 at last time told me to bring id proff to withdraw my gold its very emergency at the time. Way of speech it's not good. Very worst behaviour (Appraisal)
                  Appraisal say tomorrow come in branch not giving gold. Tomorrow i will go branch not giving gold. I will go police station compulsory
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eh85) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    bansal_mann
                    from Delhi, Delhi
                    Aug 1, 2016
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                    Address: Kota, Rajasthan, 324005

                    My self s k bansal from kota i applied for loan in icici bank aerodram branch
                    One of icici reprentetive came to collect paper from my house at that time he told that insurance is not compulsory. But once loan has been sanctioned he is asking for insurance. One day he and 3 of icici represenrtive came to my home and again ask me for insurance at that time also i said no. And i didnt singed insurance paper but that day they collect 6 cheques from me saying that they will not deposite it till i say yes. But after 3 day i got sms from my bank that one of cheque got bounced. What should i do kmow
                    Name _ manish
                    Ajitesh
                    Imran
                    Please take action against them
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3egh9) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      aaakk
                      from Bengaluru, Karnataka
                      Jul 31, 2016
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                      Nfs/cash wdl

                      Address: 560076
                      Website: NFS/CASH WDL

                      Multiple times amount has been deducted from my account by the name "NFS/CASH WDL 'and when i called customer care . they did not have the courtesy to register a complain and tell me the answer of my questions.

                      I spoke to a banking officer named as 'PRAKASH', i asked him many times that where the amount has been deducted, but he did not gave me any answer of any question and then he told me that the their is "technical issue...
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                      abhishekdas
                      from Guruvayur, Kerala
                      Jul 31, 2016
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                      Address: Bangalore, Karnataka, 560103

                      I applied for ICICI credit Card 2 months before but still i didnot received yet. Everytime Iam getting the email that my card got despatch and i will receive it soon, but no response from this bank after the receiving date. I provided my address to them twice with proper valid phone numbers, but no action has taken yet. I tried to call customer several times but i cant reach to them at the end. They are not contacting me for this as usual. I launced complain already on there appropriate website but still no action has been taken yet. So, I would request you to please take necessary action and provide me a particular solution for this. Ref No.- 0007JaBRUTPS00UV. Cntact No.- [protected].
                      Address- The Address, Blackbuck, 6th Floor, 17/1, Outer Ring Road, Kadubeesanahalli, Banglore-560103.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      After calling customer care no. Iam facing the same issues. ICICI Banks are just misleading there Customers everytime. Day before yesterday they assured me that everything will be solved by yesterday afternoon. But still Iam getting the same mail as they had provided earlier. If you Cant provide the Facilities than dont give such an assurance to anyone. Thats all. Its my bad luck that I opened an account in ICICI bank.
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                        S
                        sjoshi1976
                        Jul 31, 2016
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                        Address: Thane, Maharashtra, 421201

                        I’m unable to understand why you (icici bank) send me this kind of mails again and again. if you are not eligible to give me the credit card then why your executives are keeps on calling me for credit card.

                        This is just for your information, apart from icici i have other credit cards and i’m very happy with them. also i have a salary account in icici bank. so i think there isn’t any issue to provide me a credit card. so ask your executives to do not call me again and stop sending me this kind of mails. since after getting this mail immediately you guys are sending like “we are unable to process your credit card application please try after 6 months” the question is i never applied for icici credit card your bank executives only call me and they insisted me reapply and this time you will surely get your credit card.

                        Provide me your escalation matrix.


                        From: [protected]@icicibank. com [mailto:[protected]@icicibank. com]
                        Sent: wednesday, july 13, 2016 6:54 pm
                        To: sunil joshi
                        Subject: sunil prakash joshi your icici credit card application ref. no [protected], mumbai


                        Dear sunil prakash joshi,

                        Greetings from icici bank!
                        Thank you for your interest in icici bank credit cards.

                        We acknowledge receipt of your application for a credit card. to enable us to process your application, we request you to confirm the request for the credit card as per option given below.
                        Confirm


                        Looking forward to your co-operation in helping us serve you better.

                        Yours sincerely,

                        Credit cards team,
                        Icici bank ltd.

                        This is a system generated mail and revert for only the above information will be processed. if you have a query or need any clarification you may:

                        Visit the 'email us' link at www.icicibank.com to send us an e-mail or

                        Call our 24-hour customer care for icici bank visa or master card credit card applicants are as follows:
                        Mumbai[protected] • hyderabad[protected] • karnataka[protected] • tamilnadu[protected] • andhra pradesh[protected] • delhi mobile[protected] • delhi btnl[protected] • kerla[protected] • chattisgarh & mp[protected] • coimbator[protected] • chandigarh[protected] • uttranchal[protected] • haryana[protected] • punjab[protected] • jaipur [protected] • indore[protected] • ahmedabad [protected] • kolkata[protected] • chennai[protected] • banglore[protected] • maharashtra & goa[protected] • gujrat[protected] • bihar & jharkahnd[protected] • orissa[protected] • west bengal[protected] • assam[protected] • north east[protected] • up (e) –lucknow[protected] • himachal pradesh[protected] • jammu & kashmir[protected]
                        Our toll free numbers for icici bank american express credit card applicants are[protected]


                        Confidentiality information and disclaimer

                        This communication being sent by icici bank is privileged and confidential, and is directed to and for the use of the addressee only. if this message reaches anyone other than the intended recipient, we request the reader not to reproduce, copy, disseminate or in any manner distribute it.

                        We further request such recipient to notify us immediately by return email and delete the original message. icici bank does not guarantee the security of any information transmitted electronically and is not liable for the proper, timely and complete transmission thereof.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3efd2) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          lalitmohan
                          Jul 31, 2016
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                          Resolved

                          Dp charges for may and june debited 3rs and 116rs, please refund as soon as possible. What is dp charges and why it is debited from my account, when i got demat account of icici, it was told that it is free, no any charges will be taken for this, so why. Please refund my amount as early as possible, otherwise i will complain in consumer forum and also i will close all relation from icici bank
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eghk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            zabhi khan
                            from Mumbai, Maharashtra
                            Jul 30, 2016
                            Resolved
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                            Resolved

                            Address: Ahmednagar, Maharashtra, 414001

                            Sir i have a bond how to liquadte plz help me out my contact no [protected] emal i'd zabhi. [protected]@gmail. com
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Kothawle
                              from Bengaluru, Karnataka
                              Jul 30, 2016
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                              Resolved

                              Address: Pune, Maharashtra, 411006
                              Website: Customer care

                              I register one complint about coral banking debit card. In ur bank i have salary a/c and also car loan a/c. Actually when ur bank issu me coral banking card th that time they dont given me info about anually fee charges. Last 2 year they charge me anually fee. Recently i check my statement than know about charges. Ur csa didnt given me information abt that. Nd ur bank csa agry about they " didn provide information about anually charges. They arguving with me. They just try to give me refund one year charges please help to salve conselt. I also given me 2 years refund. I wish u salve my consult.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eg8v) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Praneeth Mamidi
                                from Bengaluru, Karnataka
                                Jul 29, 2016
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                                Resolved

                                Address: 560037

                                HI

                                i have seen noticed some charges named as DP charge 575, i have not get any sms in my mobile, when i noticed my account statement they are deducted Rs .575, it is a big fraud from icicci . it is not a good thing from ICICI . please refund the same .i am expecting to refund my charges from icici banck to continue in future .

                                27/07/2016 62276338 DP CHGS TILL JUN-16 Dr. 575.00

                                from account number[protected] .
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Wrong transfer made on 8th-july'16 to incorrect account number and i am chasing icici people from since then no one is even bothered to provide me any complaint number or status of my request on roll back
                                Dear Customer, (Amit Chawla1980)

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eb6a_aaab) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Parima Jain
                                  from Mumbai, Maharashtra
                                  Jul 29, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411028

                                  Hi,

                                  I am parima jain working as a software professional. I dont have a demat account in icici bank. When i checked my bank transactions i found that there is one debit transaction '59387686 dp chgs till jun-16 — inr 575'. When i opened my salary account in icici bank, at the time of opening the representative didnt told about any charges and i dont have demat account. And i did not get any message alert also in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is a completely not acceptable and i want my money back. Please help me on the same

                                  Yours truly,
                                  Parima jain
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    krishna431
                                    Jul 29, 2016
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500082
                                    Website: icicibank.com

                                    I accidentally saw this transaction remarks in my account statement
                                    Bil/[protected]/nchgrs2.50strs0.38 and realized it was not supposed to be there. i have verified my transactions and resorted to search for it online and have seen complaints reported by other icici customers.


                                    Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason.

                                    Regards,
                                    Venkata yadala
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eaw9) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      dizgruntldex
                                      Jul 29, 2016
                                      Resolved
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                                      Address: Chennai, Tamil Nadu, 600059
                                      Website: icicibank.com

                                      Hi i am also facing same problem.. They deducted so called dp charges for demat account which i have not used once in my life. First they deducted some 400 odd rupees now they deducted another 268 rupees.. Someone put a lawsuit on this garbage bank which is useless and steals from customers. I will ensure none of my business and from ppl i know goes to this bank.. You will pay for this icici.. You sick thieves..
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eaqw) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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