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3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 77

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P
praveen9876
Sep 4, 2022
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Double debited from icici credit card when I paid for a product from Amazon as no cost emi. At that instance toatal product value is debited from my credit card. So i converted into 6 months emi. Then they given monthly emi and taken charges. But after product delivered. Again from Amazon taken monthly no cost emi . Now in my credit card two times taken for a single product.
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    Gowtham_1605
    from HYDERABAD, Andhra Pradesh
    Sep 4, 2022
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    On 26 AUG 2022 rs -826 has been debited from my account no:[protected], for demat charges which were not informed while account opening and also while deduction i did not recieve any prior notification how can they deduct money from my account with out any intimations i need refund of that money and closure for my demat account which i didnt even usued till now.
    demat account no:IN[protected]
    NAME:GOWTHAM REDDY BHIMAVARAPU
    ICICI Bank customer support has been notified about the posted complaint.
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      R
      rahulnarula
      from Panchkula, Haryana
      Sep 4, 2022
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      Deduction of 590, 337.65 and 252.33 under remarks ECSRTNCHGS.

      Please explain what is this regarding, and why am I not informed of the same if such deduction were being made? What is this regarding?
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5od) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        NISHANTH KATTA
        Sep 4, 2022
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        Dear ICICI i have recently been given a notification that 199 INR was cut from my bank account saying vsi/Amazon AND neither did i pay for the amount neither did i get a OTP not did i get any such notification on that particular day then how is this possible that my money is being deducted without any notice please help me regarding this and please refund my amount as soon as possible
        +1 photos
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          S
          SagarPatil9645
          from Pune, Maharashtra
          Sep 3, 2022
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          Hi,
          I am Sagar Patil from Pune. 826.00 Rupees has been deducted from my account as DP CHGS TILL JUL-22 on 2/09/2022. I have never activated and used any Demat account with ICICI bank till now. I don't know from where these charges came from. There was no prior notice and I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].
          ICICI Bank customer support has been notified about the posted complaint.
          Sep 20, 2022
          Updated by SagarPatil9645           I havent received any updates regarding this complaint. What do I need to do further to get this resolved.
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            C
            chawla8100
            from New Delhi, Delhi
            Sep 3, 2022
            Resolved
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            Resolved

            I have done the payment of my credit card no. [protected] but the bank has still not updated the cibil about the same,
            i have raised several disputes in the cibil but all were declined by the bank.
            Oct 8, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5oj) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              E
              er.rohitrana2013
              from New Delhi, Delhi
              Sep 3, 2022
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              I have checking your FLEXICASH in your iMobile App. So i have applyed it but, it didn't mention that going to deduct 2358.82 without asking.
              So, please cancel it as soon as possible and deposit my money back.
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c4ab) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Jigar Chahwalla
                from MUMBAI, Maharashtra
                Sep 2, 2022
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                I have seeded my ICICI Bank account details on the EPFO website on 29th Aug 2022 and its still pending for verification from Bank's end.

                Due to this I am unable to raise claim on the EPFO website for my emergency.

                Can you please guide us who will be approving it
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3wp) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  sourabh0552
                  from Noida, Uttar Pradesh
                  Sep 2, 2022
                  Resolved
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                  Resolved

                  I am Sourabh Mishra, amount of RS 826 was debited by ICICI bank on 02 Sep 2022 without sms alert or email . The transaction mark is DP CHGS till July 2022. I have never been charged for such things . I would like to know what are these charges ? If these are new charges there was no prior intimation about this transaction.
                  Please refund my money else close my account .
                  Jul 5, 2023
                  Complaint marked as Resolved 
                  Issue was resolved thanks icici
                  ICICI Bank customer support has been notified about the posted complaint.
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                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29s) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Shreyansh28
                    Sep 2, 2022
                    Resolved
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                    Resolved

                    Address: Surat

                    Recently, my lifetime free credit card was about to expire. I went to the bank branch where I have my account to apply for a new credit card. Ideally, I wanted to purchase the same lifetime free credit card again alongwith ensuring that the credit profile that I have built over the years continues.

                    The responsible relationship manager and his associate informed me that I could not apply for the same type of credit card again and that I had to apply for different credit card. He influenced me to purchase a chargeable credit card instead.

                    I realised that this could is not the case and I could apply for whichever card I wanted to. Now I am trying to get this reversed / corrected.

                    Request your help in getting this to the right authorities to solicit a timely response / action.
                    Oct 3, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 02, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29k) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      BirajRath
                      from Delhi, Delhi
                      Sep 2, 2022
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                      Shocked to find that some consumer loan taken by me from ICICI bank was showing outstanding since 2003. Apparently, one cheque EMI worth Rs 3150 only bounced back then and due to that penalty, interest etc was added and amount came to Rs. 18, 922. No letter, communication or call was made to make aware of this for 18 years!
                      In any case, now that I was settled the full amount on 9th August 2022 and also received no dues certificate, the CIBIL report has not been updated and also in spite of my dispute being raised on CIBIL this has not been rectified.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 02, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2av) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sep 02, 2022
                      Updated by BirajRath                       Please check ref ID Reference ID - 000XNaHGRDP0TFG3 from ICICI Bank Customer care email posted today
                      Already written to customer care several times earlier as well.
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                        S
                        Sumit Kawalkar
                        from New Delhi, Delhi
                        Sep 2, 2022
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                        Credit Card first EMI paid but showing entire amount as due

                        Please help in resolution of the query.
                        I had made a payment which was made as an EMI offer from ICICI Credit card on 2nd Aug'22, but EMI is not reflecting and it is showing entire amount as due amount now.
                        First EMI was deducted on 4th Aug....
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                        S
                        [email protected]
                        Sep 1, 2022
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                        I am Shaikh Mohseen Mohd Shareef, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till Jul-22 on 1st September 2022

                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                        I need my money back and am ready to comlain anywhere else if needed
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 02, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2ap) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 02, 2022
                        Updated by [email protected]                         [protected]@icicibank.com
                        This is not valid email.
                        Please send me the email where I can complaint my problem
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                          A
                          ARJUN S GOWDA
                          from New Delhi, Delhi
                          Sep 1, 2022
                          Resolved
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                          Resolved

                          ICICI Bank executive called me regarding credit card which I'd applied for coral card
                          Instead she said platinum card is approved and I need follow few steps and she made me apply for FD Credit card with 10000 as deposit. Initially I thought the amount would be credit limit but then after all the procedure the amount got debited from my salary account and deposited to FD account. I visited the nearest branch for cancellation of my credit card and release my lein amount but all the response I got was to call customer care which is voice assistance and would not connect to any executive to raise a concer
                          Oct 6, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3x2) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jessy Paul
                            from Hyderābād, Telangana
                            Sep 1, 2022
                            Resolved
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                            Resolved

                            Address: Hyderabad

                            Hi team

                            I made transaction of Rs 65000 on august 30, 2022 from my ICIC bank account ending with 3673 via Gpay app attached screenshot for your reference. But amount is not credited to axis card ending 6084 biller yet. Request you to please reverse or refund the amount bank to my icici bank account. Appreciate your help on this on priority basis.
                            +1 photos
                            Oct 5, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Sep 01, 2022
                            Updated by Jessy Paul                             I have reached out to ICICI Bank they said amount is successfully debited, we cant take any complaint which was weired. Axis bank has taken complaint and claimed they dint received any payment yet. Gpay team claims that amount is debited from them successfully. I dont understand why my parent banker is not responding to this matter. Rs 65000 is big amount for me please refund the amount back.

                            Verified Support
                            Sep 03, 2022
                            ICICI Bank Customer Care's response                             We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3x7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rameshr01
                              from COIMBATORE, Tamil Nadu
                              Sep 1, 2022
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                              Address: Icici bank Ram nagar branch Coimbatore

                              Hi Im Ramesh R I'm maintaining Salary savings account in ICICI Bank for more than 7 years in Coimbatore Ram nagar branch ac no[protected] . I have received an sms regarding the account is going to close due to numerous UPI transaction were made in this account. For try that I have approached the home branch i haven't received any solution till now. I need this account some some EMI NACH is registered in this account only .pls help with solution to maintain this account.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c0lz) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
                              Rameshr01's [Complaint's author] reply, Sep 6, 2022
                              Hi what is UID .Pls confirm the correct mail id . Since the mentioned mail id is getting bounce
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                                G
                                gupta5610
                                from New Delhi, Delhi
                                Aug 31, 2022
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                                We bought 5 ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998 whose face value was 4k.It's redemption date 5.12.2022 ( 2 ) & 01.05.2023 (3) is given on certificate I have been trying to connect with ICICI BANK but they have no clue for the same
                                BOND DETAILS:

                                Name of the Bondholder Ashish Gupta U/H Kanchan Gupta
                                No. of bonds : 5
                                Bondholder No. 4374-198
                                Distinctive No. :31254, 31253, 10609, 10610, 10611
                                Certificate No : 22592, 22591, 7552, 7553, 7554

                                My address for communication is as follows:
                                Ashish Gupta,
                                A4 Rail Vihar apartment Sharda Niketan Pitampura New Delhi 110034

                                Email : gupta.[protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c0lt) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  T
                                  Tejs02
                                  Aug 31, 2022
                                  Resolved
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                                  Resolved

                                  Cashtxnchgs-branch-Jul '22 money deduction

                                  Hi Team,

                                  Account Number:[protected]
                                  Transaction Date: 30 Aug '22
                                  Transaction ID: S71186540

                                  I am ICICI account holder, 30 Aug '22 month my account got deducted as "CashTxnChgs-Branch-Jul22+GST" charges without my knowledge.

                                  Jul'22 - Rs 4130

                                  I want you to refund the amount.
                                  Without customer knowledge debiting the money is showing the cheap behavior. And charges...
                                  +1 photos
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                                  S
                                  SureshBabu_2000
                                  from Guntur, Andhra Pradesh
                                  Aug 31, 2022
                                  Resolved
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                                  Resolved

                                  Hi Team,

                                  Today I have randomly checked my bank statement in ICICI mobile app, I came to see this deduction of 1899, and i am sure that i have not applied (or) asked for this policy, ,
                                  Please take a look on this,

                                  If you need any further information please let me know.

                                  Thank you
                                  +1 photos
                                  Oct 3, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    KIDHOOD EDUCATION
                                    Aug 31, 2022
                                    Resolved
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                                    Resolved

                                    Website: merchants.fiserv.com

                                    Date of Incident: 31st August 2022 and every month
                                    EDC Machine Serivce provider : ICICI MERCHANT SERVICES(FINSERV)
                                    Merchant Name: KIDHOOD EDUCATIONAL SOCIETY
                                    Merchant ID: [protected]

                                    I have to write this complaint with deep pain. Mine is a small Preschool, we are suffering a lot with every penny of money and this ICICI Merchant even after closure of EDC machine and handover to them, every month from our Bank account ECS debit is happening for Rs.250 and on 31st August 2022 there is a ECS debit of 4425. Why?
                                    Even after not using the machine, will they loot our money.
                                    I request the respective authority of Consumer complaints to please look into this. For us every rupee matter. Neither there is a proper facility to cancel the ECS with ICICI Merchant.

                                    Please get our amount refunded.

                                    Our contact no.: [protected]// [protected]
                                    Oct 2, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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