Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Reddy05
from Hyderabad, Telangana
Sep 6, 2022
Report
Copy

Hello,

I have received 4744 amount into my CITY bank account from ICICI BANK RAROG ICICIBANK LIMITED, i don t have any relationship with ICICI bank and i dont have any loans from ICICI bank, please let me know the detail why i got this amount. is there any fraudulence?

NEFT INWARD NEFT IN UTR FROM ICICI BANK RAROG REF NO LH ICICI BANK RAROG ICICIBANK LIMITED
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 10, 2022
Updated by Reddy05
Pls share me email id
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    priyanka shanmugam
    from Tiruchirappalli, Tamil Nadu
    Sep 6, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: ICICI,Chennai
    Website: loans.icicibank.com

    I have received call for home loan top up from ICICI customer care name Durga. The customer care member told me that I am eligible for Rs. 130000 and asked me to paid 1356 rupees. I have clearly mentioned that I have low cibil score due to I have opened one grocery store for my husband and business is dull we have closed the shop now.I am doubted that due to the low cibil score, will be sanctioned or not. But that customer care person mention me that it is not an issue, you will surely get the loan amount. Now the credit manager Mr. Ashok Kumar from Chennai branch mentioned me that due to that overdue issue, the loan will be get rejected.

    I am not getting that, from my point itself I have mentioned and accepted my situation on my cibil status.

    These banking members are not in state to listen my issue.

    I am working in Infosys and salary account is in ICICI bank.
    I have clear records in the loan EMI payment which I have taken from 2019 till 2021.

    I need that loan to be get sanctioned else I will raise complain in consumer court

    One more thing I am having the call recordings which I spoke with the customer care executive.
    Sep 6, 2022
    Complaint marked as Resolved 
    My issue not resolved but mention as resolved. Please resolve the issue
    ICICI Bank customer support has been notified about the posted complaint.
    Sep 06, 2022
    Updated by priyanka shanmugam
    Please solve the issue else I will raise complaint in consumer court.
    Verified Support
    Sep 06, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0caka) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chetan Swain
      from Bengaluru, Karnataka
      Sep 6, 2022
      Resolved
      Report
      Copy
      Resolved

      ICICI bank employee Gagan G - Customer Relationship Manager is forcing me to buy FD worth Rs. 10000 without which he is refusing to get my joint account created. This is denial of service which a right of the customer.
      Oct 7, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cakk) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shruthi1995
        Sep 6, 2022
        Resolved
        Report
        Copy
        Resolved

        Myself Shruthi, an account holder in ICICI bank


        And I am writing this compliant to bring to your notice that there is unnecessary deduction in my account of INR 638.92 as "DP CHGS TILL JUL" on August 30th.

        I Had a word with one of your online assistant by name Rekham, she said its a charges for Demat account. I have a demat account but, I have given an account from SBI so thereby the charges should be deducted from SBI account, how come ICICI bank people can deduct this without my concern.

        The photocopies are attached for SBI account in demat account and also the deduction charges in my ICICI account

        Kindly solve this issues and give me justic
        Oct 7, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cakp) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          atproax
          from Sabroom, Tripura
          Sep 6, 2022
          Report
          Copy

          I was ripped by ICICI Direct. They remove all my hard earn money from my account when I try to contact their customer care no one was responding. A friend of mine recommended Tra derstechreco very.com who intervened on my case and I got all my stolen funds
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bakkiyaraj R
            from Chennai, Tamil Nadu
            Sep 6, 2022
            Resolved
            Report
            Copy
            Resolved

            Amount Deducted but not paid to the merchant

            I have done a transaction through SBI payment gateway for my Sisters Engineering semester fees from Icici Mobile Banking. The amount is got deducted from account but i got payment failure error. So still the payment is not reflected in Anna University website and also the amount is credited back to my account.

            Transaction Details:
            BIL/ONL/[protected]/State Bank/MOPSANNA

            Date :[protected]
            Account...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Report
            Copy

            From Past two month ICCI Bank is deducting INR 590 rupees for no reason without any explanation from my savings account under the description
            "NACH_AD_RTN_CHRG~BLDSK~10AUG22"

            Could you explain this and tell who gave permission to deduct money without any explanation???????????????
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              maheshbabu321
              from Hyderabad, Andhra Pradesh
              Sep 5, 2022
              Resolved
              Report
              Copy
              Resolved

              Wrong enquiries added to my cibil records from icici

              To
              ICICI BANK Team.

              Dear sir/madam.
              Iam PARAMADILA MAHESH
              from Hyderabad, Telangana.

              SUB: Wrong enquiries added in my Cibil Report.

              I never applied for a Loan enquiry from ICICI BANK in this year 2022
              But an enquiry was added in my cibil report.

              Details are...

              Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
              ICICI BANK 14/07/2022...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              G
              Ganta JaganMohan
              Sep 5, 2022
              Report
              Copy

              Address: INFOSYS BPO LTD # 350 HEBBAL ELECTRONICS CITY HOOTAGALLI MYSORE KARNATAKA - INDIA - 570027

              I am ICICI account holder, bank has deducted 236 rs as CashTxnChgs-Branch-Jul22+GST on 5th August, again 30th August deducted 54.46 as CashTxnChgs-Branch-Jul22+GST, again 31st August deducted 0.01 as CashTxnChgs-Branch-Jul22+GST again 5th September deducted 1121.97 as CashTxnChgs-Branch-Jul22+GST. They are continuously deducting money from my account . First 236 Rs ok i can understand but what about remaining deductions. Please make sure this amount should refund. Please make sure take action on this issue on this.
              ICICI Bank customer support has been notified about the posted complaint.
              pls find statement snapshots
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manalan
                from Namakkal, Tamil Nadu
                Sep 5, 2022
                Resolved
                Report
                Copy
                Resolved

                Need refund and to close the Direct account.

                Hi,

                I need to close this demat account ASAP and need the procedures to get the refund of 757.17 rupees debited from my account for DMC DP charges.

                This demat and trading account is opened without my knowledge and permission along with my salary account opening on 2018.

                I noticed that the demat account is opened after 757.17 rupees charges was debited.

                I tried to contact customer...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                Sarbeswar90
                Sep 5, 2022
                Resolved
                Report
                Copy
                Resolved

                The Consumer loan account number LCREM[protected], Credit Card Number[protected] and [protected] don't belong to me. But these accounts have been linked to my PAN and reported in CIBIL. You are requested to immediately remove and delink these accounts and confirm to me and report to CIBIL as well without any further delay. Failing which I shall be compelled to sue the bank and demand damages.
                Oct 12, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  greenidge rodrigues
                  Sep 5, 2022
                  Report
                  Copy

                  Address: Icici bank lbs marg kurla branch

                  June there was a wrong salary credited to my account of an icici account holder from hdfc Bank which I was aware and was waiting for someone from the bank to contact me. I get a call from a person named dimple mangala. She got my number from one of the staff of icici Bank andheri branch(which is against the data protection act Bank cannot share any customers account details) she requested me to return her money as she had family emergency so I transfered the amount to her and after that icici decides to block the amount on my account now both icici and hdfc are playing blame games and I cannot use my money. Please can I get some help.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Sep 12, 2022
                  Updated by greenidge rodrigues
                  They are not responding at all after the email been sent to the branch manager also

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anusha kalicheti
                    Sep 5, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello ICICI,

                    Monthly 100/- being deducted from account with IPRUGTP-NCA. I'm active customer from 4yrs.
                    Oct 9, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 07, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c9xp) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      praveen9876
                      Sep 4, 2022
                      Report
                      Copy

                      Double debited from icici credit card when I paid for a product from Amazon as no cost emi. At that instance toatal product value is debited from my credit card. So i converted into 6 months emi. Then they given monthly emi and taken charges. But after product delivered. Again from Amazon taken monthly no cost emi . Now in my credit card two times taken for a single product.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gowtham_1605
                        from HYDERABAD, Andhra Pradesh
                        Sep 4, 2022
                        Report
                        Copy

                        On 26 AUG 2022 rs -826 has been debited from my account no:[protected], for demat charges which were not informed while account opening and also while deduction i did not recieve any prior notification how can they deduct money from my account with out any intimations i need refund of that money and closure for my demat account which i didnt even usued till now.
                        demat account no:IN[protected]
                        NAME:GOWTHAM REDDY BHIMAVARAPU
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rahulnarula
                          from Panchkula, Haryana
                          Sep 4, 2022
                          Report
                          Copy

                          Deduction of 590, 337.65 and 252.33 under remarks ECSRTNCHGS.

                          Please explain what is this regarding, and why am I not informed of the same if such deduction were being made? What is this regarding?
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5od) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            NISHANTH KATTA
                            Sep 4, 2022
                            Report
                            Copy

                            Dear ICICI i have recently been given a notification that 199 INR was cut from my bank account saying vsi/Amazon AND neither did i pay for the amount neither did i get a OTP not did i get any such notification on that particular day then how is this possible that my money is being deducted without any notice please help me regarding this and please refund my amount as soon as possible
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SagarPatil9645
                              from Pune, Maharashtra
                              Sep 3, 2022
                              Report
                              Copy

                              Hi,
                              I am Sagar Patil from Pune. 826.00 Rupees has been deducted from my account as DP CHGS TILL JUL-22 on 2/09/2022. I have never activated and used any Demat account with ICICI bank till now. I don't know from where these charges came from. There was no prior notice and I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].
                              ICICI Bank customer support has been notified about the posted complaint.
                              Sep 20, 2022
                              Updated by SagarPatil9645
                              I havent received any updates regarding this complaint. What do I need to do further to get this resolved.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                chawla8100
                                from New Delhi, Delhi
                                Sep 3, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have done the payment of my credit card no. [protected] but the bank has still not updated the cibil about the same,
                                i have raised several disputes in the cibil but all were declined by the bank.
                                Oct 8, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5oj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  er.rohitrana2013
                                  from New Delhi, Delhi
                                  Sep 3, 2022
                                  Report
                                  Copy

                                  I have checking your FLEXICASH in your iMobile App. So i have applyed it but, it didn't mention that going to deduct 2358.82 without asking.
                                  So, please cancel it as soon as possible and deposit my money back.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c4ab) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit