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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
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ICICI Bank reviews & complaints page 79

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V
vimalgaur98
from Mumbai, Maharashtra
Aug 29, 2022
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Dear Sir,
I have got the Personal Loan from ICICI bank .I am paying the Loan due on of the every month. My acount got debited ECSRTNCHGS 367.35 on 17/08/2022 and 222.63 on 18/08/2022, Please revert me at the earliest.
Thanks & Regards,
ICICI Bank customer support has been notified about the posted complaint.
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    S
    SwatiVa
    Aug 29, 2022
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    I had submitted a complaint few days back. I received a response from ICICI bank to address my concern on particular ID, I commented twice on their comment, about incorrect email provided and received no response. Kindly share me the correct email. If i do not receive a proper response i will have to highlight it on social media platforms. Bcz I am being diligently tortured by your team.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      Sandeep Baliram Jadhav
      Aug 29, 2022
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      I was using ICICI Direct iOS mobile app. Till 25th May 2022, the app was working fine, but starting from 26th May 2022 the Intraday Orders started converting into MTF automatically, and according to MTF charges getting deducted.

      I was having a neo plan, so on every Intraday buy/sell the charge was Rs. 20/-, but this auto converting to MTF the charges were collected Rs. 0.55 on transaction amount from me.

      I suffer from a loss of nearly Rs. 5000/- instead of Rs. 20/- because of ICIC Direct app issue.

      I tweet this issue with valid proof, and after this their Tech team resolved it, but they refuse to refund the money.

      User details
      id sj5441
      mobile [protected]
      +1 videos
      ICICI Bank customer support has been notified about the posted complaint.
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        V
        VarunSingh94
        Aug 29, 2022
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        Address: Pune Maharashtra

        I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.
        I am Varun Singh plz resolve my problm
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwz5) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          SathyaAnanth
          from Chennai, Tamil Nadu
          Aug 29, 2022
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          Please provide proper explanation for the Charge Taking Certificate and ReportngAuthorityFinal SignOff pending issue and Final settlement not received since 2years.
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            ahirwarpooja
            Aug 29, 2022
            Resolved
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            Resolved

            I would like to bring to your notice that the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th aug, 2022. Could you please assist me regarding this. Please find the attachment regarding the same.
            +1 photos
            Aug 29, 2022
            Complaint marked as Resolved 
            it was from audibles not a bank issue
            ICICI Bank customer support has been notified about the posted complaint.
            This is SRIHARI
            MY Account no is :[protected]

            There is no reason why there has been this deduction out of my savings account. This is a very difficult situation for me and every rupee is very important. How can you guys take the money from the savings account without any notice. This is unlawful. Please check and refund my money ASAP

            Regarding deduction of amount - Comment #4051495 - Image #0
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              I
              itstejass
              Aug 29, 2022
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              My ICICI Bank credit card was closed more than 2 Years ago but it is still showing in my CIBIL as Active . Due to which my CIBIL is Low.
              ICICI Bank customer support has been notified about the posted complaint.
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                J
                Jnsprbala
                Aug 28, 2022
                Resolved
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                Resolved

                UPI transfer declined

                Your credit request is declined upi icici.. I am unable to send money to icici account.. Kindly help me to solve this...
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                S
                shivanandleshappanaik
                Aug 28, 2022
                Resolved
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                Resolved

                I have tried to make IMPS payment of INR 46, 740 on 27th Aug 2022 for US Visa appointment but I have got timed error and money got deducted from my bank already and says status will be updated in Beneficiary Bank in working days - ICICI Bank. But I wanted to get Visa Appointment ASAP because appointment date were moving fast, so I made second time payment via NEFT and NEFT Transaction was successful.

                Now I am looking for refund of Rs 46, 740/- for failed IMPS transaction back to my ICICI savings account.

                Here is the IMPS Transaction detail : "MMT/IMPS/[protected]/visa payment/BANA"

                I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.
                +1 photos
                Aug 29, 2022
                Complaint marked as Resolved 
                I want to thank you ICICI Bank and all those who involved for resolving my issue quickly. I want to thank you Consumer Complaints Forum for creating this kind of platform for allowing us to raise our voice and strengthening the belief of every Indians (especially keeping youths beliefs alive) that someone is there who can hear your voice and at the end "justice will prevails".
                ICICI Bank customer support has been notified about the posted complaint.
                I have tried to make online payment of INR 737.7/- on 11th September 2022 for IRTC ticket Booking but I have got timeout error and money got deducted from my bank

                Now I am looking for refund of Rs 737.7/- for failed Online transaction back to my ICICI savings account.

                Here is the IMPS Transaction detail :
                visa card online payment from IRTC ticket booking...
                Transaction I'd or Reference number

                Dear Customer, transaction of INR 737.70 done on ICICI Bank Account XX049 on 11-SEP-22. Info: VIN*PhonePe E. The Available Balance is INR 374.16. Call on 18002662 for dispute or SMS BLOCK 049 to [protected] .

                I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.

                Imps fund transfer-timed out, money debited and But not credited back - Comment #4050664 - Image #0
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                  S
                  siddhesh0509
                  from mumbai, Maharashtra
                  Aug 28, 2022
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                  I am SIDDHESH. 826.00 Rupees has been deducted from my account as[[2841]] DP CHGS TILL JUL-22) DP charges.

                  when i check detailed statement it started from 2020 total 2753.33 has been deducted.

                  I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction

                  I need justice and my money back immediately.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bs8t) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    CharchitaS
                    from Thane, Maharashtra
                    Aug 27, 2022
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                    I have never used my demat account still I have been charged Rs629 from my ICICI Bank account as DP charges without prior notice. Please give me the refund.

                    I request ICICI team to look in to this matter ASAP.
                    Thank you
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bscn) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      rshyam0605
                      from Kuchaman city, Rajasthan
                      Aug 27, 2022
                      Resolved
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                      Resolved

                      Address: 67 AGUNA VAS, WARD 2, VILL NAGWARA TEH NAWA

                      Dear Sir

                      On 15th august rupees 750 was changed for late payment
                      fee and 135 for igst
                      and rupee 1293.39 for interest ans 232.81 for igst on 25 august

                      .As I paid my credit card bill of 141421.44 on 12
                      august on due date. Then why I was chaged late fee. My bill paid reference
                      no is YSBI[protected]IGAOCSNFX0

                      I complaint to bank but don't get satisfied answer
                      +2 photos
                      Sep 30, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 29, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bu6y) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service TeamDear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bu6y) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Amit Arun
                        from Pune, Maharashtra
                        Aug 27, 2022
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                        Address: ICICI bank, Above Shobha guest house, Hinjewadi, Pune 411057

                        I have closed my loan accounts with icici bank by paying off 100% of money owed.
                        Still, icici bank refusing to return my security post dated cheques provided during loan application.
                        I have sold my loaned property to other party who now has their own loan but still bank is linking my SPDC to loan of other party. I believe this is unprofessional and unfair trade practice. Please advise if I can file a formal case against bank.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 29, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0buah) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Aug 31, 2022
                        Updated by Amit Arun
                        This is invalid email address [protected]@icicibank.com. Please provide correct one and I have sent email to customer.[protected]@icicibank.com mentioning "UID (a0buah)" in subject line.
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                          D
                          Durai Vinoth
                          from Korampallam, Tamil Nadu
                          Aug 27, 2022
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                          Worst service experience

                          Address: Alwarthirunagar

                          Hi Team,
                          I Just opened current account a month back, suggest by MR.AKASH(FM).
                          I received foreign remittance 26th august I try to reach him past 3 days regarding this he didn’t respond back properly and also he said we(ICICI Bank) ha Free SMS link pay option too that’s the main reason opened account with ICICI back but that also not done yet. I called more then 20 times regarding this but he didn’t give proper response.br...
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                          S
                          Sagaryangaldas
                          Aug 27, 2022
                          Resolved
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                          Resolved

                          FYI,
                          I did not active any service for you have deducted my 284.70rs, please refund my money back to my account.
                          Please find the attachment of the transaction.
                          Need it my money back asap
                          +1 photos
                          Oct 3, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 30, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwl5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Devashish Koley
                            from New Delhi, Delhi
                            Aug 27, 2022
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                            Address: New Delhi, India

                            I got a call ([protected]) [16-Aug-2022] from icici credit card department. On the call I was told that ICICI Bank has an offer for you lifetime free Sapphiro Credit Card with many exciting features behalf on your cibil score. I have applied for this credit card and promised me for Sapphiro Credit Card and, thereafter my details were taken and my video KYC was done. But after a week I got [24-Aug-2022] the other credit card that's coral credit card. I am totally unsatisfied. I am constantly trying to reach out to the customer support ([protected]) but they do not pick up my phone. And even when the call is received, it does not tell any solution.

                            Please, resolve the issue. I am not interested to use this card
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              soumen18
                              from Asansol, West Bengal
                              Aug 27, 2022
                              Resolved
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                              Resolved

                              My wife, Smt Swapna Das purchased 6 (Six) nos ICICI Bank Tax savings Bond-2005 (certificate No-46440, , , , Bond Holder No. 6810793, , , , , Distinctive No 208828 to n208833) with redemption year 2010. But, as per my wife's bank record, the same has not yet credited in her bank account till date. All the official procedure was followed as per instruction of ICCCI bank vide letter dt.08.03.2010.
                              Please let us know, how the same can be resolved.
                              Please contact at [protected](M)
                              [protected]@hotmail.com
                              +1 photos
                              Sep 30, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 30, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Rameez Gahlot
                                Aug 27, 2022
                                Resolved
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                                Resolved

                                I am Rameez Farook Gahlot . 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JUL-22] on 24-Aug-2022.I have never used my demat account till now.

                                They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number [[protected]]
                                +1 photos
                                Oct 1, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 30, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  H
                                  Harshit GangaRamani
                                  Aug 26, 2022
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                                  Icici Bank

                                  I was just going through my Icici Bank statements today and I realised that there is auto debit of some amount without any prior notice.
                                  There are several number of auto debit in my account this month and this is very much unethical also without any communication.

                                  Also this has been repeatedly happening that almost 7000 Rs has been deducted already, Even today there is a transaction of Rs 590 which got debuted
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    K
                                    krishna devwanshi
                                    Aug 26, 2022
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                                    Rs 826 has been deducted from my account as (Dmc dp chgs till july-22) on 25-Aug-2022. I have never used my demat account till now.

                                    They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number.
                                    ICICI Bank customer support has been notified about the posted complaint.
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