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3.3
Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 79

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A
atproax
from Sabroom, Tripura
Sep 6, 2022
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I was ripped by ICICI Direct. They remove all my hard earn money from my account when I try to contact their customer care no one was responding. A friend of mine recommended Tra derstechreco very.com who intervened on my case and I got all my stolen funds
ICICI Bank customer support has been notified about the posted complaint.
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    B
    Bakkiyaraj R
    from Chennai, Tamil Nadu
    Sep 6, 2022
    Resolved
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    Resolved

    Amount Deducted but not paid to the merchant

    I have done a transaction through SBI payment gateway for my Sisters Engineering semester fees from Icici Mobile Banking. The amount is got deducted from account but i got payment failure error. So still the payment is not reflected in Anna University website and also the amount is credited back to my account.

    Transaction Details:
    BIL/ONL/[protected]/State Bank/MOPSANNA

    Date :[protected]
    Account...
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    S
    [email protected]
    Sep 6, 2022
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    From Past two month ICCI Bank is deducting INR 590 rupees for no reason without any explanation from my savings account under the description
    "NACH_AD_RTN_CHRG~BLDSK~10AUG22"

    Could you explain this and tell who gave permission to deduct money without any explanation???????????????
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      maheshbabu321
      from Hyderabad, Andhra Pradesh
      Sep 5, 2022
      Resolved
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      Resolved

      Wrong enquiries added to my cibil records from icici

      To
      ICICI BANK Team.

      Dear sir/madam.
      Iam PARAMADILA MAHESH
      from Hyderabad, Telangana.

      SUB: Wrong enquiries added in my Cibil Report.

      I never applied for a Loan enquiry from ICICI BANK in this year 2022
      But an enquiry was added in my cibil report.

      Details are...

      Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
      ICICI BANK 14/07/2022...
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      G
      Ganta JaganMohan
      Sep 5, 2022
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      Address: INFOSYS BPO LTD # 350 HEBBAL ELECTRONICS CITY HOOTAGALLI MYSORE KARNATAKA - INDIA - 570027

      I am ICICI account holder, bank has deducted 236 rs as CashTxnChgs-Branch-Jul22+GST on 5th August, again 30th August deducted 54.46 as CashTxnChgs-Branch-Jul22+GST, again 31st August deducted 0.01 as CashTxnChgs-Branch-Jul22+GST again 5th September deducted 1121.97 as CashTxnChgs-Branch-Jul22+GST. They are continuously deducting money from my account . First 236 Rs ok i can understand but what about remaining deductions. Please make sure this amount should refund. Please make sure take action on this issue on this.
      ICICI Bank customer support has been notified about the posted complaint.
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      pls find statement snapshots
      Reply
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        M
        Manalan
        from Namakkal, Tamil Nadu
        Sep 5, 2022
        Resolved
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        Resolved

        Need refund and to close the Direct account.

        Hi,

        I need to close this demat account ASAP and need the procedures to get the refund of 757.17 rupees debited from my account for DMC DP charges.

        This demat and trading account is opened without my knowledge and permission along with my salary account opening on 2018.

        I noticed that the demat account is opened after 757.17 rupees charges was debited.

        I tried to contact customer...
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        S
        Sarbeswar90
        Sep 5, 2022
        Resolved
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        Resolved

        The Consumer loan account number LCREM[protected], Credit Card Number[protected] and [protected] don't belong to me. But these accounts have been linked to my PAN and reported in CIBIL. You are requested to immediately remove and delink these accounts and confirm to me and report to CIBIL as well without any further delay. Failing which I shall be compelled to sue the bank and demand damages.
        Oct 12, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          G
          greenidge rodrigues
          Sep 5, 2022
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          Address: Icici bank lbs marg kurla branch

          June there was a wrong salary credited to my account of an icici account holder from hdfc Bank which I was aware and was waiting for someone from the bank to contact me. I get a call from a person named dimple mangala. She got my number from one of the staff of icici Bank andheri branch(which is against the data protection act Bank cannot share any customers account details) she requested me to return her money as she had family emergency so I transfered the amount to her and after that icici decides to block the amount on my account now both icici and hdfc are playing blame games and I cannot use my money. Please can I get some help.
          ICICI Bank customer support has been notified about the posted complaint.
          Sep 12, 2022
          Updated by greenidge rodrigues           They are not responding at all after the email been sent to the branch manager also

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            A
            Anusha kalicheti
            Sep 5, 2022
            Resolved
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            Resolved

            Hello ICICI,

            Monthly 100/- being deducted from account with IPRUGTP-NCA. I'm active customer from 4yrs.
            Oct 9, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c9xp) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              praveen9876
              Sep 4, 2022
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              Double debited from icici credit card when I paid for a product from Amazon as no cost emi. At that instance toatal product value is debited from my credit card. So i converted into 6 months emi. Then they given monthly emi and taken charges. But after product delivered. Again from Amazon taken monthly no cost emi . Now in my credit card two times taken for a single product.
              ICICI Bank customer support has been notified about the posted complaint.
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                G
                Gowtham_1605
                from HYDERABAD, Andhra Pradesh
                Sep 4, 2022
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                On 26 AUG 2022 rs -826 has been debited from my account no:[protected], for demat charges which were not informed while account opening and also while deduction i did not recieve any prior notification how can they deduct money from my account with out any intimations i need refund of that money and closure for my demat account which i didnt even usued till now.
                demat account no:IN[protected]
                NAME:GOWTHAM REDDY BHIMAVARAPU
                ICICI Bank customer support has been notified about the posted complaint.
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                  R
                  rahulnarula
                  from Panchkula, Haryana
                  Sep 4, 2022
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                  Deduction of 590, 337.65 and 252.33 under remarks ECSRTNCHGS.

                  Please explain what is this regarding, and why am I not informed of the same if such deduction were being made? What is this regarding?
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5od) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    NISHANTH KATTA
                    Sep 4, 2022
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                    Dear ICICI i have recently been given a notification that 199 INR was cut from my bank account saying vsi/Amazon AND neither did i pay for the amount neither did i get a OTP not did i get any such notification on that particular day then how is this possible that my money is being deducted without any notice please help me regarding this and please refund my amount as soon as possible
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      SagarPatil9645
                      from Pune, Maharashtra
                      Sep 3, 2022
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                      Hi,
                      I am Sagar Patil from Pune. 826.00 Rupees has been deducted from my account as DP CHGS TILL JUL-22 on 2/09/2022. I have never activated and used any Demat account with ICICI bank till now. I don't know from where these charges came from. There was no prior notice and I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].
                      ICICI Bank customer support has been notified about the posted complaint.
                      Sep 20, 2022
                      Updated by SagarPatil9645                       I havent received any updates regarding this complaint. What do I need to do further to get this resolved.
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                        C
                        chawla8100
                        from New Delhi, Delhi
                        Sep 3, 2022
                        Resolved
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                        Resolved

                        I have done the payment of my credit card no. [protected] but the bank has still not updated the cibil about the same,
                        i have raised several disputes in the cibil but all were declined by the bank.
                        Oct 8, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c5oj) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          E
                          er.rohitrana2013
                          from New Delhi, Delhi
                          Sep 3, 2022
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                          I have checking your FLEXICASH in your iMobile App. So i have applyed it but, it didn't mention that going to deduct 2358.82 without asking.
                          So, please cancel it as soon as possible and deposit my money back.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c4ab) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jigar Chahwalla
                            from MUMBAI, Maharashtra
                            Sep 2, 2022
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                            I have seeded my ICICI Bank account details on the EPFO website on 29th Aug 2022 and its still pending for verification from Bank's end.

                            Due to this I am unable to raise claim on the EPFO website for my emergency.

                            Can you please guide us who will be approving it
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3wp) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sourabh0552
                              from Noida, Uttar Pradesh
                              Sep 2, 2022
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                              Resolved

                              I am Sourabh Mishra, amount of RS 826 was debited by ICICI bank on 02 Sep 2022 without sms alert or email . The transaction mark is DP CHGS till July 2022. I have never been charged for such things . I would like to know what are these charges ? If these are new charges there was no prior intimation about this transaction.
                              Please refund my money else close my account .
                              Jul 5, 2023
                              Complaint marked as Resolved 
                              Issue was resolved thanks icici
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29s) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shreyansh28
                                Sep 2, 2022
                                Resolved
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                                Resolved

                                Address: Surat

                                Recently, my lifetime free credit card was about to expire. I went to the bank branch where I have my account to apply for a new credit card. Ideally, I wanted to purchase the same lifetime free credit card again alongwith ensuring that the credit profile that I have built over the years continues.

                                The responsible relationship manager and his associate informed me that I could not apply for the same type of credit card again and that I had to apply for different credit card. He influenced me to purchase a chargeable credit card instead.

                                I realised that this could is not the case and I could apply for whichever card I wanted to. Now I am trying to get this reversed / corrected.

                                Request your help in getting this to the right authorities to solicit a timely response / action.
                                Oct 3, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29k) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  B
                                  BirajRath
                                  from Delhi, Delhi
                                  Sep 2, 2022
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                                  Shocked to find that some consumer loan taken by me from ICICI bank was showing outstanding since 2003. Apparently, one cheque EMI worth Rs 3150 only bounced back then and due to that penalty, interest etc was added and amount came to Rs. 18, 922. No letter, communication or call was made to make aware of this for 18 years!
                                  In any case, now that I was settled the full amount on 9th August 2022 and also received no dues certificate, the CIBIL report has not been updated and also in spite of my dispute being raised on CIBIL this has not been rectified.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2av) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Sep 02, 2022
                                  Updated by BirajRath                                   Please check ref ID Reference ID - 000XNaHGRDP0TFG3 from ICICI Bank Customer care email posted today
                                  Already written to customer care several times earlier as well.
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