ICICI Bank Complaints & Reviews

I am Mr. Manoj Chaubey from Mumbai wanted to make a complaint about ICICI bank/ VISA/ Master please note my cases or guide me on that.

First from last 3 months whenever i am making an payment of my credit cards other bank
The payment show done
After a week its gets rejected
While asking about the reason ICICI is saying there is problem with VISA/ Master not with them( ICICI)
But since payment gets rejected after a week i am getting late payment & service taxes on my credit cards without my fault.
When contacted with credit card they are saying only there are problem with ICICI bank not with other & both parties are not ready to clear the reason.

Please solve the problem or registered a complaint

ICICI bank a/c from which i am making payment is[protected]

Credit Crads details to which i am making payments

Standard Chartered Bank: [protected]
HSBC: [protected]
ICICI bank: [protected]

HI,

I am not using the demat service at all but ICICI bank had deducted 687 INR from my account which is not a good experience for a customer and last year i raised a same complaint but it is not taen serious, so i need this to be very serious and credit back the amount deducted to my account on quick manner.

Really i am fed up of this kind of deduction again and again, so please make sure i get back my money and also same mistake is not going to be repeated.

thanks and regards
Arun Kumar R

Account no :[protected]
Name : Arun Kumar RaviKumar
Branch : Infosys Technologies, Pune

My name is richy k murali holding icici acc no[protected] yesterday 29th jan 2016 some one from london has withdrawn 10000/- cash from a ATM there, i reside in Goa while contacting the bank they have provided me with these details about card spoofing.
Kindly help me with this

Richy murali
[protected]

This is regarding the icici credit card no. [protected] the name of Vinod Kumar.
I was using this card since 2008. But really disapointing about the icici behaviour and the charges which they have claimed.
I strongly oppose the late payment charges and interest charges levied to me as, i have always paid the money on time and it was only because I have not received a hard copy or any information of any sort.Thus if the irregularity is on your side why should i become the victim of it. Had we received any sort of information we would have paid the money.Please look into the matter and do the needful.

Dear ICICI team

I was worked in ICICI Bank, Branch: Petlad, Sol Id:1373 from September 04, 2013 to 14 October, 2015.

I have resigned and served notice period properly. Now it is more than 3 months but still I don't receive relieving letter. I have raise SR through ICICI alumni website but don't receive any response too.

Kindly provide me the relieving letter as I have to submitted to my present employer.

Name: Ronak Parmar
My employee id - 279708

Please do the needful at the earliest.

Thanking You,
Ronak Parmar.
Dear ICICI team

I was worked in ICICI Bank, Branch: Petlad, Sol Id:1373 from September 04, 2013 to 14 October, 2015.

I have resigned and served notice period properly. Now it is more than 3 months but still I don't receive relieving letter. I have raise SR through ICICI alumni website but don't receive any response too.

Kindly provide me the relieving letter as I have to submitted to my present employer.

Name: Ronak Parmar
My employee id - 279708

Please do the needful at the earliest.

Thanking You,
Ronak Parmar.
Mo. No.+91 [protected]
E-mail Id. [protected]@yahoo.com

My Account number is[protected]KAMLESHKUMAR B CHAUHAN), which was a Salary A/C. There was zero balance in account from 17/08/2015 to 30/11/2015. They have debited my account with SMAB Chgs DEC15+Stax65.25 on 27, Jan 2016, without any intimation. Kindly look into this matter and initiate a refund process.

Request to look into this matter and take necessary action.

Why did they charge only for December and not for November and October?

Kindly contact me either on kbc.[protected]@gmail.com or on[protected].

Thank you,
KAMLESH B CHAUHAN

Dear Sir / Madam,

I have 2 accounts with ICIC Bank (Salary account and Personal savings account). ICICI Bank marked a lien of Rs. 34, 350.16 and Rs. 36, 266.28 respectively.

I owned a credit card from icic bank, and the due amount is 36, 266.28 only. I am surprise by having 2 different lien amounts.

I also want to inform that i got a letter from Bank dated 13-Jan-2016 that they are going to lien the account if i am not going to pay the amount within 10 days of the receipt of the letter. However, they already marked the lien on 12-Jan-2016.

They never contacted me by phone/email before putting the lien and marked the lien one day before the latter.

I need a certain interaction from the bank in this matter and 2 different amounts and 2 different accounts lien?

Thanks,

The debit card used at LIFESTYLE INTERNATIONAL ( Max Retail Division )
only deducted the amount of Rs.2001 .
The shop person says amount will be reversed as it shows Trans Type : SALE-REV. But the amount is not yet reversed.
The customer care person says that the transaction is successful.

Dear ICICI,  

I am having bank account in ICICI indiranagr branch banglore from last 6 years and my account no.[protected]

I was just checking my bank statement and got the shock because my account has been debited SMAB charges S tax 515.25

This is on without any information this is not we expecting from your side I want to be refunded this amount for next period otherwise am going to make this higher authorities nice and leave this bank prospect.

Regards
guru prasad. S

Hi,

I closed my iwish before a week but still it is not yet credited to my account. Please help me on this issue and let me know to whom do i need to escalate on the same.

Thanks

Hi, i am having bank account in icici tadipatri branch from last 5 years and my account no. Is[protected] my contact number is : [protected] i was just checking my bank statement and got the shock because my account has been debited by smab charges on
27/01/2016 - mabchgs-apr13+st 393.26
27/01/2016 - mabchgs-apr15+st 342
27/01/2016 - mabchgs-jul14+st 393.26
27/01/2016 - mabchgs-nov15+st 458
27/01/2016 - mabchgs-mar15+st 311.8
27/01/2016 - mabchgs-may14+st 393.26
27/01/2016 - mabchgs-dec15+st 458
27/01/2016 - mabchgs-apr14+st 393.26
27/01/2016 - mabchgs-jan14+st 276.26
27/01/2016 - mabchgs-sep13+st 393.26
27/01/2016 - mabchgs-may15+st 456
27/01/2016 - dcardfee9576aug13-jul14st 111.24
27/01/2016 - mabchgs-oct13+st 393.26
27/01/2016 - dcardfee9576aug14-jul15st 111.24
27/01/2016 - mabchgs-nov14+st 393.26
27/01/2016 - mabchgs-mar14+st 85.38
27/01/2016 - mabchgs-oct15+st 456
27/01/2016 - mabchgs-feb14+st 393.26
27/01/2016 - mabchgs-dec13+st 393.26
27/01/2016 - mabchgs-aug14+st 212.26
27/01/2016 - mabchgs-aug13+st 393.26
27/01/2016 - mabchgs-sep15+st 456
27/01/2016 - mabchgs-dec14+st 393.26
27/01/2016 - mabchgs-jul13+st 393.26
27/01/2016 - mabchgs-jan15+st 393.26
27/01/2016 - dcardfee9576aug15-jul16st 171
27/01/2016 - mabchgs-aug15+st 456
27/01/2016 - smschgsjan15-mar15+sta 0 15
27/01/2016 - mabchgs-jun14+st 388.26
27/01/2016 - mabchgs-jun15+st 456

Total amount :10, 332.80

I don't have any mail informing about this smab charges. This is second time icici charging mab account within two months. I have no information from icici. No call, no mail and no msg. Now that i understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.


Name: madhusudana naidu
Account no :[protected]
Branch name:tadipatri
Cell no:[protected].

I received an unnecessary marketing call from ICICI during my office hours. Since I am a customer of ICICI, I patiently listented to whatever the agent was saying. At the end of the call, he says that it's a paid service and an amount of Rs.1300 will be deducted from my bank account for availing the service. I asked him not to activate the service but he was repeatedly insisting that I need to go for the service. When I told him that he has already wasted 10 mins of my valuable time, he rudely said that he only spent 6 min ... secs speaking to me. It was utterly shocking. This bank doesn't have any respect to customers time. They are only interested in getting more revenue. Governments should come out with strict penalities on unsoliciated calls.

Hi,

I am having bank account in ICICI ravipuram branch from last 1 year and my account no. is[protected]
My contact number is : +91-[protected]

I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 515.25.
I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Thanks & Regards
Anjanap

My card is not activated by verified by visa & when i try to do so then he says that Verified by Visa is not available for the card at this time. For more information, please contact your card issuer. tell me what to do now.

I have icici smart shopper platinum card.your bank, s branch says that it works all over world except nepal & bhutan but it doesn, t. is there other way to activate it for overseas use.

On 18/1/16 i am transact Rs. 1400 from icici debit card vide transaction No.[protected]/0 to paytm
wallet, but not successful but amount debited from account . In this regarding complaint to paytm customer care, but they are said to me amount refunded. But not found in my account.

So i am calling to icici bank customer care rajasthan No.[protected] many times but no positive response.
on 21/1/16 calling to [protected] to customer care and after 14 min holding talk to customer executive, he tell me refund given to me within 24 hrs, but till time not received. he also tell me you can receive service no./ complaint no. but till time no SMS received.
it is clear that your executive very irresponsible of their work.
On 23 rd Jan again call to customer care of icici bank, attend executive, he verify all details and told me for holding after 6 min holding he cut off his side, and then I try to talk customer care 5-6 times but nobody attend my call.
Then in this regarding email a complaint on line grievance cell, but till date not given any complaint No. not any call or email me, no response.
It is clear that very poor customer as grievance service of icici bank, if you further delay to solve my Problem I filled higher authority complaint.

Kindly verify my transaction and refund my amount immediately

Dear sir

Me and my family members have accounts in your bank, on dated 15 oct 2015 mr pankaj roy (Employee id 185315) and madhur employee of icici bank chhindwara came to my office and told me that you have 50 lac in your family account in which you get very nominal interest from few months so please invested in our scheme where you get 9% p. A guranted interest and any time you withdrawal your money back because i needed that amount anytime, i said ok as i have very good time with the bank and i have good experience with the bank in the past so i trusted on it and in the next day they came to my office and completeing the formalities.
On 12 january 2016 i needed the money when i go to the bank for withdrawal
Then i came to know that my amount[protected]lac and seventy one thousand) amount is invested in mutual fund (Folio-no[protected] and[protected] and 78803114 icici prudential balanced advantage fund - regular plan) which is neither i permitted nor in my knowledge, because that amount i kept in account for my busniess which i needed anytime thats why i kept in saving account
They didnt tell me about the mutual fund and the charges and the risk they just tell me the 9%p. A guaranteed interest and easy withdrawal, this is the simple case of miss selling and fraud just to acheive their personal targets and incentives and mr pankaj roy (Bsm) who do this now he is transfered to icici bank diamond harbar road, behala kolkatta at the phone he didnt accept the miss selling and saying we invested that amount in your previous investment, when i tell this matter to chhindwara bank bm anjum madam she said i forward this matter to regional office, mr madhur who is also a bank employee (Banka insurance) who is presented with pankaj roy at my office, he also accept infront of bm anjum madam that pankaj roy telling 9% p. A gurantted interest and anytime withdrawal and didnt tell the risk and the charges but at the confernce call with pankal roy, madhur, bm anjum and mr raj from regional office and me when madhur saying the autucal talk on that day mr raj trying to adding the words which seems to me that they just want to save the pankaj

I just want to tell you that your employee to acheive the targets and for incentives, transfer, promotions they cheats the customer and nobody will listen our voice, all just want to save the employee and in the last they say we forward to higher authority and same there also in the last customer get loss and employee will enjoy promotion, incentives.In all the way which slowly slowly affects the banks reputation

I just want my invested money back only otherwise i am going to banking lokpal and other related legal authority

My family bank accounts details


1 ankur chakraborty a/c - no-[protected] 3350000=00
2 rupa chakraborty a/c - no-[protected] 221000=00
3 kaya chakraborty a/c - no-[protected] 1200000=00

Total amount 4771000=00


Hoping a postive and early response for your side


Regards and thanks

Ankur chakraborty
[protected]

Dear sir,
I went to j.p nagar branch to collect the credit/debit card the bank female staf[censored]nable to check the details before she send me to bring the documents, even though iam having 3 SB ac no's . I went with my two minor kids in two wheeler for 2 times to the bank. after checking the details they said SORRY FOR THE INCONVIENCE .

I have a loan account of in icici bank and emi is deducted by ecs.In previous month
(10 january 2016) they bounce the emi and said there is low balance in your account. But when i check bank statement of my account there is more than sufficient balance. Now they want penaulty from me for the fault of them.


Name - ravindra nath katiyar
Mo - [protected]

Dear Concerned
I am Vasant Kumar Sinha (acc no[protected] .
On 18 Nov 2015 I tried to transfer the amount 3840 from my PayTM wallet.
My account number[protected]
But by mistake I transferred the amount to[protected].
I visited Icici branch greater noida on 19th Nov 2015 and filled the complaint form in which I mentioned about the wrong transfer.
After 8 days, there is still no reply. I visited branch again, but the official said that the said account holders phone number is not working. IT IS NOT POSSIBLE. Also there is mail id. Through letters it is not possible that the issue can be resolved. Why will the other customer take efforts to write a letter ?

Please take a fast route and provide me evidence that the work is being done.
Waiting for reply

Vasant