ICICI Bank Complaints & Reviews

It is observed that icici bank is practicing to charge gullible and unaware custoemrs without them being brought to notice. Example the salary account is zero balance account. It may happen he leaves the job for some reason and inadvertently does not close the account. Icici bank will not inform the customer subsequently that their account has been converted to savings bank account and the minimum balance is rs. 10000. This is not brought to the notice of custoemr thro message service although this mags service is used for many other purpose. Subsequently when money is available they immediate debit the amount under the guise of minimum balance charges. This is unfair we request it is mandatory on the part of banker to inform the customer in writing wither by e mail or letter about the change and the consequence.

R. Srivathsan

Sir, I am writing this letter to bring your attention that I am not satisfied with your quality of service provide at ICICI bank 127, 149, 150 & 151 district shopping center, saraswati nagar, basani, 342005, IFSC code:- ICICI0000800. Our company's current account at this branch. I deposited Rs 1484230 at this branch of 27.03.2015 . In front of me counted all packets. Only not counted in front of me RS 10 packets. Next day 500*5 =2500 debited our account. can you help to do investigation as soon as possible Attached: - deposit slip & bank statement. Yours San Beverages (p)Ltd Date Discription Amount 03.04.2014 1000*1 1000 18.04.2014 500*4 2000 22.04.2014 4000 07.05.2014 1000*1 1000 17.06.2014 10*10 100 20.06.2014 10*30 300 26.06.2015 10*6 60 28.06.2014 10*11 110 21.07.2014 10*16 160 26.07.2014 10*24 240 31.07.2014 100*10 1000 5.08.2014 10*14 140 28.03.2015 500*5 2500 09.04.2015 100*100 10000 23.04.2015 50*4 200 23.04.2015 10*2 20

ICICI Bank - Credit Card Application Status


Hi,

I've applied for a credit card three weeks ago. Till date, I can't check the application status online. The application id which have been received through SMS is also not track able.

My reference ID[protected]

Regards,
Kamini Mangal

Dear Sir, I applied for ICICI Credit card approx. 45 days ago. I also confirmed from ICICI Bank about issuing my credit card. They provide me my 16 digit credit card number [protected]. But still neither i didn't receive my card nor get confirmation for processing my card. Please do needful for the same. Regards Pankaj Singh Bisht Mob. NO: [protected]

Dear sir, I open my account in icici on month of jan 2015 my account no[protected].At a time of account opening executive told me not a single amount debited from your account but every month he is deduct amount from my account in last two months 16000/ rs deducted from my account. Please help me to reverse my amount.

Dear Sir/Madam

I have applied for ICICI BANK credit card but I have not received my credit card right now in-spite of that I have received electronic statement on my mail, how can this possible without receiving credit card, and mention information in e-estatement is totaly wrong.
Please reply me as soon as possible.

This is not my Credit card bill.

Please reply me as soon as possible.


Dhirendra kumar

[protected]

I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction 'DP CHGS TILL JULY-15'---- INR 684'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount.

Sir mene theen mahine pahale 5 lakh ka loan apply kara tha to bank walo ne 25000 ka beema tha beema ke paper to mil gay or maine 125000.00 amt bhi paid kerdiya kai dino tak to baat karte rahe aaj paisa aapke account me jama ho jayga paer theen mahine beet gai abhi tal account me paisa nahi pahucha ab to unoh ne phone bhi band kergay pn no [protected], [protected], [protected] [protected] pl help me

Had a sales pitch in my Mumbai office and was offered an ICICI Coral MasterCard Credit Card. Have received the card last week. Was quoted the following T&C at point of sale: 1. No Joining Fee. 2. No Annual Fee for First Year. From 2nd Year, Annual Fee of INR 500 waived off if spend is more than INR 50000 per year. Was told above scheme is for Corporate employees. However, yesterday when I checked with ICICI Customer Care team, they...

I have been getting unnecessary monthly charges(MAB) in my account. i suppose to maintain average balance of INR 10000 in order to avoid MAB charges. i have kept INR 10000 as fixed deposit but still i have been charged MAB charges. I have requested ICICI to reverse the charges but they are not ready to listen. Kindly find below email conversation for your kind reference. From: Date: Aug 26, 2015 3:04 PM Subject: Re: 0004NaAWANQ56TKS:Re Re Re level1complaint/Savings Account To: Cc: Dear Ms. Kumar, We understand your concern. We called you at XXXXXX5636 on August 25, 2015, however, we are unable to establish contact with you. With reference to your email, we would like to inform you that apart from the FD amount, you should maintain Rs.10000 monthly average balance for every month.Hence you have maintained the mab of Rs.6048.40 for the July month. Hence the amount of Rs.399 debited for the July month. If any issue write back to us for further assistance. We thank you for giving us an opportunity to be of service to you. Sincerely, Santosh, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:49, Nithya Kumar wrote: Dear Santosh, Thanks for Non understanding reply. I'll log complaint against you people in consumer complaint portal for not giving solution. Again i'm informing you that i hold fixed deposit with your bank since 29/06/15. How come i have got MAB charges for july where i have fixed deposit. No one is bothered about my question and replying like unprofessional. Regards Nithya On Wed, Aug 26, 2015 at 12:51 PM, wrote: Dear Ms. Kumar, We understand your concern. We called you at XXXXXX5636 on August 25, 2015, however, we are unable to establish contact with you. With reference to your email, the account that you hold is a Savings Account with MAB of Rs. 10, 000.00. MAB is the average of day-end balances for a calendar month. According to our records, the amount of Rs. 399debited on August 11, 2015 is towards the charges for non-maintenance of Monthly Average Balance (MAB) in your account for the month of July 2015 and you have maintained only Rs.6048.40. While you maintain MAB of Rs. 10000, we offer the convenience of banking on the go, without having to visit the branch, with our 24x7 Phone Banking, ATM Banking, Mobile Banking & SMS Banking. We also provide amazing offers on travel, music, gadgets, entertainment, dining and other categories. For more details on Services and Charges visit our website www.icicibank.com 'Service charges and fees' (available on the bottom of the page) Under 'Personal Banking', click on 'Savings Account'. We thank you for giving us an opportunity to be of service to you. Sincerely, Santosh, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:09, Nithya Kumar wrote: Dear Neeraja, Please note that I'm having fixed deposit of INR 10, 000 since 29/06/15. How come i got MAB charges for the month of JULY'15. You people not even having courtesy to check the account properly before replying. Kindly reverse the charges as soon as possible. Regards Nithya On Mon, Aug 24, 2015 at 1:28 PM, wrote: Dear Ms. Kumar, We understand your concern. We called you on xxxxxx5636 at 12:37 p.mon August 24, 2015, however we could not establish contact with you. We inform you that the According to our records, the amount of Rs. 399.00 debited on August 11, 2015 is towards the charges for non-maintenance of Monthly Average Balance (MAB) in your account for the month of July 2015. We will be unable to Service your request for reversal of all the charges through this channel for security reasons. You may visit any ICICI Bank branch/ICICI Bank branch where you hold the account. We thank you for giving us an opportunity to be of service to you. Sincerely, Neeraja, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On 8/21/2015 6:48 PM, Nithya Kumar wrote: Dear Ms. Priyanka, Thanks for your revert. Please note that i have fixed deposit of INR 10, 000 in order to avoid MAB charges. Then What is the use of having fixed deposit with you? When i'm having fixed deposit of 10, 000, how come my account balance went down MAB less than 10, 000. Logically I shouldn't be charged. Kindly reverse the charges as soon as possible Awaiting for your revert Regards Nithya On Fri, Aug 21, 2015 at 2:04 PM, wrote: Dear Customer, Greetings from ICICI Bank! The amount has been debited from your account on August towards non maintenance of Monthly Average Balance in the account for the period July. The account that you hold is a 'Advantage Woman Savings Account for which the MAB to be maintained is Rs. 10, 000.00 or Zero Balance facility with a Recurring Deposit (RD) of just Rs. 2, 000.00. If in case RD amount is not debited in any month, for that particular month Rs. 10, 000 MAB to be maintained. Visit our website www.icicibank.com 'Service charges and fees' (available on the bottom of the page) Under 'Personal Banking), click on 'Advantage Woman Savings Account'. We thank you for giving us an opportunity to be of service to you. Sincerely, Priyanka, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:23, Molly Dsouza wrote: Name: NITHYA RANJITH KUMAR Product: Savings Account Account No:[protected] Application No: E-mail address: [protected]@gmail.com Mobile no: [protected] Telephone no: +91-- Service Request(SR) No: Details of complaint: I have been charged MAB charges month on month though i have Fixed deposit of INR 10, 000. Hereby i'm requesting you to reverse all my charges as soon as possible. This would be final email from my end if i dont get my reversal then my next email will be consumer complaint form. If you have any concern please Email me back since i'm out of country.

Dear Team, There was a issue with the login of the alumni site. The error was that the" Email id is invalid" . The Email id provided is the same in which I have received all clearance from all dept's kindly look for the issue and this is my third mail which I am wrriting to you. Kindly look for the issue at the earliest The details are Emp Id :264774 Name : Akansha Agarwal Email ID : agarwal.[protected]@gmail.com Mobile no [protected]

My bank transactions shows one debit transaction '39331051 DP CHGS TILL JUL-15' dated 25/08/2015. I have a salary account in ICICI bank and we were told by the ICICI representative during account creation that Demat account is free of cost, and were not told about any DP charges. Also, I did not get any message alert in my mobile which is registered with mobile banking with ICICI.

Please refund my amount and close/deactivate my demat account.

Account number is[protected]
Phone number:- [protected]

Sir, I am icici bank customer.. Am gng withdrawal 4000 money in statement atm.. Bt money it's not coming in Dat atm..bt slip are show money withdraw..And we are gone to complaint in icici bank.. Totally we are confused.. Bcz they are told go to statebank.. And that also told to contact your branch..icici bank not responsible for my money

I have a Demat account in ICICI bank . When I checked my bank transactions and I found that there is one debit transaction '37120137 DP CHGS TILL JUL-15'---- INR 172.57'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I applied for the ICICI Credit Card and the application no is [protected]. Today I received a call for the same and after that an email saying "we regret to inform you that based on the information or documents submitted by you and additional criteria as applicable, your application [protected] cannot be processed any further." May I please ask why is it. Let me know the rejection details, it's my right. Around 10 months back also they rejected my credit card application saying that your salary doesn't meet our criteria, WTF at that time I visited the branch ask the representative for all the details and he said everything is fine and you can apply for the card. and when I applied they took around one month to tell me that you salary is low. I don't understand why it's took so long to tell me that and how much salary you want a person should be 12 lakh. Hope to hear back soon with proper details.

This is keshava M Account no[protected] this is inform you that i have salary account with your bank for the last 4 years recently i got debited for the unknown ECS charges from my account . please deactivate whatever the ECS services have been activated to my Account immediately with regards keshava m date: 24/08/2015 mobile No [protected]

Dear Sir, I worked with I Process India Ltd at Ahmedabad as a Sr.Executive, i had resigned on Dec, 2014 and i had completed my resignation formalities on the same day. My Pf Number is MH/47808/35194 and my Emp Number is C40499. below is the mail which i have sent to I-Process Office, still i have not received my PF withdrawal amount. Request you to pls. look into this and take appropriate action to resolve the same. Regards, Rakesh Gadhavi [protected] [protected][protected][protected][protected]

This complaint is in regards that i have given interview for sales officer post in icici bank conducted by ITM-VASHI in Jul or August 2013 exactly not remembering it. But due to family issues and my medical treatment i couldnt went through there internship conducted at ITM as i had submitted by original 10th marksheet for this job and i had been given acknowledgement slip by them but that slip has been lost but i had trying to call ITM in this regards from last year and i have visited their recuirtment office at andheri and given application for the same mentioning all my issues but from there end getting reply backend team will check and will call me back...
Please do help me in thus regards
Amit Verma
Contact no. [protected]

The payment due in my Credit Card was Rs 31089.20.On 31.07.2015 i made two payments of Rs 10000/- each towards the referred credit card and Rs 11100/- as final payment on 03/08/2015 on due date. On 12/08/2015 one of the entries Rs 10000/-was refunded in my account for reasons not known. On checking my account statement on 1908/2015 I again paid the amount of Rs 10000/- Now I received the statement of account with interest charged Rs 1350.05+ Service Tax rs 189.01 on the balance outstanding. Will you please pacify, why your bank refunded the amount of Rs 10000/- after keeping the amount for 13 days and fuhrer charging the interest for no fault of mine. I request that the interest charged towards my account on 14/08/2015 be reversed as i have not defaulted in paying the amount before due date. With Regards P L Raina [protected] [protected]@gmail.com

I was an employee of ICICI Bank ltd (employee number : 179947) from 29th july 2008 to 07 feb 2013) I have sent an request for EPS withdrawal request thro SPEED POST (CONSIGN NUMBER : RT[protected]IN ON 09/06/2015) .but still now am not received any reply/favour . Need justice /revert. my mobile number : (0) [protected] Email id : [protected]@gmail.com