ICICI Bank Complaints & Reviews

I am Prabhakar Singh My ICICI debit card which is visa card has been blocked for online transaction because of wrong pin entering at the time when i was paying to a site after shoping. This happe Please help me out to reactivate it. My contact no is [protected]. email at [protected]@gmail.com

Name:siva jammula registered mobile no:[protected] dear representatives, i opened my salary account in the month of may (at manyatha tech park, banglore).at that time i given all the documents for salary account and for credit card. again i applied on july 11th in online. (ref no.[protected] after 15 days they called me and said that my documents are missing and provide one more.i did that. after 10 days they called me and provide agin documents(given payslip also). so i submitted 3 times my documents in the last 2 months. but still my application is not logged in there website.i called them atleast 40 times meanwhile. and there response is not satisfactory. i am feeling disgusting of there work and missing my submited documents. i am looking forward positive response from you.

I do not have an ICICI account, but I am getting transaction notification to my email id mittal.[protected]@gmail.com . I guess it is someone else's account. The account number ends with xxxxxxxx6178. I do not stay in India and can not visit a local office to resolve this issue. I have tried calling customer care and have not got anywhere since I do not have the account number. I want this issue to be resloved, as I do not wish to receive anyone else transaction details. Please get back to me asap! Thanks, Abhineet

Like all the banks have procedure of confirming from the concerned account holder to transfer Funds internally of the same Bank Cheque, ICICI Bank follows the same procedure too. Problem: I had issued a cheque of Rs. 12lacs to my client, and the cheque bearer had an account in ICICI. So, the cheque bearer has given it for immediate transfer of funds. But the ICICI bank employee has transferred the of Rs.12lacs without confirming from me(account holder) . I was on my to bank to stop this cheque because the deal with me and cheque bearer did not go well. I usually get call from ICICI Bank for confirmation of funds transfer internally. But i did not receive any call confirmation for transfer of Rs.12lacs from the bank people. Its a huge amount and bank people should be very careful and it was their responsibility to confirm from the account holder before debiting from the account. If i had got a call regarding this for the confirmation probably that time i would have asked them to hold the cheque as i wanted to stop the cheque. later when i visited ICICI BAnk, Vidyaranayapur Branch, Bangalore, they were careless in answering as to why did they transfer without confirmation call. And they even stated that they transferred the funds because they were short of staff and did not have time to call and confirm. Is this the excuse a banker can give to Privilege customer?? I am very much disappointed with the services of ICICI bank. The staff would change rules according to their own convenience and they would even forget about their own bank's rules. Its highly ridiculous! I will not accept this transaction, and i would want those funds to be credited back to my account. I hold Current account in Sahakrnagar Branch, Bangalore. And this transaction was done at Vidyaranyapur Branch, Bangalore. Entry done by: Mr. Ashok (Value Banker) and transaction verified by Mr. Prakash( Deputy BM) Regards, Sri Durga Properties

Hi, I've applied for a credit card 3 weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Application no:[protected] Regards, Nitin Gulati [protected]

Dear sir /madam I am Shreyas Patel working with Larsen & Toubro - sales & marketing division, and as a sales guys I have to make a lot of travelling claims, so as per my company's policy I suppose to open ERA account in the bank, and I had a salary account with icici bank so I contacted branch from same city and the guy over there has collected all the documents before two week and told me that after one day your account will be alive,...

Hi, I have queries regarding the Standing instruction set for my PPF account linked with my savings account and both are with ICICI bank. 1. Is there any Extra changes if there is no money kept in our savings account during the standing instruction date for PPF account and if I transferred money to PPF manually after the date fixed for standing instruction? ie, there is a transaction happened irrespective of standing instruction set for PPF but it happened after the standing instruction date. 2. How can we check the standing instruction set by bank? Regards ICICI bank customer

Hi My order number is:[protected] And i paid 299 trough my credit card on provogue for - Watch -100780-WH-283-F White. This was under a scheme given by ICICI creative master participants with the discount voucher on Provogue watch purchase. As, its been like almost 10 days now, kindly let me know by when i can expect the delivery on my address? And sorry to say, i tried reaching so called "Provogue" on there given number on website but it never connected and i think this is a real serious issue if customer want to reach any vendor. Kindly look into these issues, as attimes i am feeling as if its not fraud or i have been cheated by ICICI or Provogue Regards Rohit

Hi Team, I have applied ICICI Credit card . Given 'passport' as ID proof and 'ICICI saving account number' as address proof. Clearly I told to executive perosn do not consider passport as address proof because that is my old address. But still executive person has taken old address for verification instead of current address. They rejected my credit card application because of absence. Finally ICICI bank mention as negative mark in CBIL and now other banks they are rejecting personal lo ann/Credit card because of negative mark. So mistake did by ICICI bank but punishment to me. Below details are : ICICI Credit Card Application Reference Number:[protected] Name: Nagarjun Kunkumuri Mobile Number: [protected]

To-day, I went to ICICI Behala Br. for opening a S.B. A/c & asking them is it possible for activating A/c for Debit Card transaction to-day? Getting reply that they can solve it hence I deposited Rs.20, 000/- as per their first opening rules in cash. They unable to activate to-day.I recd. a message at 08-03-48pm your a/c will be activated within 1 working day. They catch the investor in this way & never tell regading non-possibility. I know one think "Investors satisfraction & faith make a company pride in all respects". I don't know why so much complain are registered in complaints forum which is not a good sign & if complainers are faked, charged them as early as possible to solve the problem otherwise bank will be proofed to be guilty in every respect.

My mom has an account in ICICI bank in Shalimar bagh branch near fortis hospital since last 10 years. Today when my mom wants to add my name in her account. As we requested bank they derectly said no! to us and forced us to open up a new account which totally we didn't want to open. They did their best to force us and made us feeler are making a mistake that my mom is making a big mistake to add my name into her account. According to me if customer requires them to do something which is totally fine according to bank rules they should do it. Without any arguing! But as we Spended over an hour we convinced them but still they required us to bring I.D proof which is totally fine we understand they need to verify even though we brought my and moms I.D they required us to bring one more I.D. I again ran home and brought one more I.D and they again denied after showing them adhar card and voter I.D card. Now they want us to bring our passport which we were totally fine I again ran back to home and brought my and mom other documents. Seems liked they were doing their best, so we can give up and go home. Finally when we brought everything they send us to manger and told you can talk to them they can help you and they start helping other customer. We were frustrated and my mom start shouting and then they did the process in within a min. Question what kind of customer service is this they don't do it what customer want they do it what they want. ICICI bank was one of my favorite bank now it's one of the worst bank. Where manger also doesn't know how to talk. Because of these worst employees bank is ruining their name. Even in past we had worst experience with same employees.

Kindly note that I have borrowed the home lone from ICICI Jamnagar Branch in April 2015. Name :Abhijit Arunlal Gujarathi Home lone Account No. LBJAM[protected] Recently in Jun 2015 RBI has reduced rate of interest on home lones. When I inquired about the effect in my Lone account at Jamnagar branch, Lone executive has refused to make the effect unless I pay 0.5% of balance Principal amount that works out to be around Rs. 5500. This...

Hi, I have ordered provogue watch through icici net banking. But still I have not received the watch. I have called multiple times and even dropped a mail but no response. When checked with ICICI customer care they told they are not responsible, please check with Provogue team. PFB, details: Order date:9th July Tanweer-+91 [protected]

Refund of ANW charges My brother deposited rs 5000/ on 30/07/2015 in my account no[protected] at AGRA (U.P.) & my account was credited with 4, 829. In which 150 rs + S.Tax was deducted as ANW charges. I would request you to refund the same asap. Prem kumar [protected] [protected]@yahoo.in

My credit card no : [protected].card received recently.this platinum card is pin and chip sensitive. pin no also received through letter.but i can't use this card for transaction with that card& pin.transaction declined message during transaction.my mobile no : [protected].kindly arrange the needful

Hi Sir, some fraud transactions were made from my ICICI bank debit card two months back, although I am having physical card with me. On 06/06/2015 I received messages for transaction of amounts 6, 582.98 rs, 6, 648.81 rs, 6648.81 rs, 6648.81 rs, 6582.98 rs, 6582.32 rs, 3, 073.3, 6582.32 rs., 1843.90 rs, 6582.32 rs which were made at GermanTown. Total amount of transaction was 57, 776.55 Rs. Also the place where all these transactions were made is not in India. I immediately called to customer care and got my card blocked and asked them to register a dispute SR (SR[protected]. Also, I created an online FD of the remaining amount. After that i filed a FIR in CyberCrime cell, Gachibowli, Hyderbad. After creating FD, I was having only 787 rs balance in my savings account. Again on 12/06/2015 some fraud transactions happened to my account and I received messages for these amounts 6377.77 rs, 6349.25 rs, 6350.52 rs, 6336.49 rs, 6377.31 rs, 6362.01 rs rs, 6282.28 rs, 6332.03 rs, 6361.37 rs, 6375.40 rs, 6359.45 rs which were made at W ALLEGHENY through debit card. Total amount of transaction was of Rs 69858.88 Rs. My debit card was in blocked status, even though bank allowed these transactions and my account balance went to -69858.88 Rs. How come the bank can allow transactions when debit card is blocked and also there was no balance in main account. Then i called to customer care and got one more dispute SR (SR[protected]raised. And also filed an FIR in Cybercrime cell for the same. I mailed to ICICI for knowing the status of these SR's. So they mentioned that they need 45 days of investigation time and it will be resolved till 26th July. I again mailed them on 24th July asking the status of SR's. I got response from them on 26th July which was the final date for resolution and they asked me to submitt few documents(Passport copy, Customer dispute form, Debit card scanned copy and HR document mentioning that i was present in office on both the dates). if they needed all these documents they can inform me previously itself. why did ICICI waited for the last date. Then on 27th July i visited the nearest branch and submitted all the documents to Mr. Sandeep Bollapragada there and He informed me that it will take again 7-10 days for resolution. Then, on 9th Aug I called to customer care asking the status of SR's and also asked them to escalate this. But they told me tomorrow morning you visit to ICICI branch and if they are not providing you proper info then we will escalate. When i visited ICICI, kavuri hills, Hyderabad branch and mate Sandeep Bollapragada asking the status of SR's. He told those SR's are closed with the resolution that documents not submitted. And when checked both the SR's documents were attached to it. I asked them to reopen those SR's. But they said we will open a new SR and you provide us the documents again. I have again submitted all the documents for the new SR(SR[protected]. I am attaching all the FIR copy which I submitted to bank. I want the faster resolution for this. I want ICICI to refund my money as soon as possible.

My name is sunil and i am account holder of Punjab national bank. My boss has transferred 12569 INR via NEFT from ICICI bank on 4th aug whose payment id is [protected]. But its more than a week i haven't received the amount, i talked to icici as well as pnb customer care executives both are saying that there is no issue from their bank. My boss is having the receipt of that transaction.Please respond as soon as possible

Dear sir, Some fraud made with me, who used my debit card of ICICI bank to purchase from you . We request to you kindly cancel all these transactions, because they are cyber criminals.of amount rs 4138 and 4135 rs. from card no [protected] .Name Prashant Chauhan. mobile no[protected]

Dear team, Three months ago one of ICICI executive told me that he will convert my saving account to salaried one, I have followed all instruction still status is pending and plus monthly account maintenance deductions. Should I close the account?

Dear My Name is Sandesh I work as a manager in Hyd i received a call from the ICICI bank Delhi ans said they will provide a OD facility for that i have to take a policy from the Bajaj Allianz the premium will be 80K for the OD of 15 Lacks. They got the signature on the policy documents as well as the OD form of the ICICI bank. Then after the submission of the Documents and cheque of 80000 Rs. I receibved a call from the ICICI bank and after asking some questions they told that my OD has been approved for 16.45 laks and they will present the cheque. The cheque got cleared and after 20 days received the policy. After that they told that i will get a call for the policy mortgauge from the ICIC bank. Now i Am trying to call them the Nos are coming switched off and temporirly out of service. I dont want the policy which is put me on Fraud basis. Also if people use the name of such reputed banks and easily roam with their forms then how anyone will believe in the Bank. I have long association with the ICICI bank. Now i am doubting the bank as how did they get My Mobile no. Now planning to shift all my banking within a year as I no longer Have trust. Please clarify Name of the People SONIA, RENu [protected] and [protected]