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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 23733
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ICICI Bank reviews & complaints page 857

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M
Mangat Khungar
Sep 3, 2015
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Address: Hanumangarh, Rajasthan

I mangat rai khungar i had applied for personal loan for 2 year and on 29-08/-2015 the bank issue me a pesonal loan of 5 lac. But it was for 5 year but i want it for 2 year please solve it and convert it into 2 year only my details are mangat rai khungar loan no. Uphan[protected] street no. 1 new abadi, hanumangarh town
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2015
ICICI Bank Customer Care's response
Dear Mr. Khungar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vw6j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Manisha Chopra @
    from Noida, Uttar Pradesh
    Sep 3, 2015
    Resolved
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    Address: Faridabad, Haryana

    I have a Demat account in ICICI bank for 3+ years now. When I checked my bank transactions and I found that there is one debit transaction '39300829 DP CHGS TILL Jul - 15---- INR 570. I haven't login to the Demat account from last 3 years and I was also not told about the DP charges, the ICICI representative has informed me that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount as soon as possible. My phone number is [protected]. Look forward to your support.
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2015
    ICICI Bank Customer Care's response
    Dear Ms. Chopra,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      pethanisachin
      Sep 3, 2015
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      Address: Hyderabad, Andhra Pradesh

      Dear Sir, My Account number is[protected], which is saving A/C. Now due to debiting SMAB Chgs 513Jun15+Stax SMAB Chgs-513 July15+Stax amounting to Rs.1026 was debited, which was without any information. Kindly look into this matter and refund my balance. contact details email id [protected]@yahoo.co.in contact number +91 [protected]
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2015
      ICICI Bank Customer Care's response
      Dear Mr. Sachin,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        V
        vickybnb
        from Mumbai, Maharashtra
        Sep 2, 2015
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        Address: Mumbai City, Maharashtra

        ICICI has charged wrong interest and not even providing justification to the interest charged. called CC team 5 times and they have just harassed an play with patience of a customer, causing mental agony. While i am trying to notify them about the wrong interest rates charged they sent me another bill charging interest over the interest, which is insane. I have 3 SRs: SR[protected] SR[protected] SR[protected] Moreover we as customer do not receive any records/ copies from ICICI regarding the complaints as they want to play safe.
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Mahriati Sailo
          from Contai, West Bengal
          Sep 1, 2015
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          Address: Aizawl, Mizoram

          Hi, I am having bank account in ICICI Aizawl Branch and my account no. Is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges: [protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Lalhriatpuii Sailo
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Sailo,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Hi, I am having bank account in ICICI Alaknanda New Delhi Branch and my account no. Is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock because my account has been debited by MAB charges: 17/08/201 and[protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00+INR 513.00=INR 1026, I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Anil Kumar
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            V
            Vikul Gupta
            from Gurgaon, Haryana
            Sep 1, 2015
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            Address: Alwar, Rajasthan

            Hi, I am having bank account in ICICI Alwar branch & my account no. is[protected]. My Email ID is : [protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 33.00 + 376.23 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Vikul Gupta
            Apr 28, 2016
            Complaint marked as Resolved 
            done
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Gupta

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Somkanta Basak
              from Gurgaon, Haryana
              Sep 1, 2015
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              Address: East Singhbhum, Jharkhand

              This complain is for a person has told me that there is vacancies in icici bank . and also told that he is an employee overe there in bistupur jamshedpur branch as well as he recruited me for a cost of rs. 6 lac. he took cash and cheques from my parents . and his own house is at bhatiya basti, rashbihari path, kadma jamshedpur the name of the persone is sourabh banarjee & also we have the proofs . i dont dont know what should be done to this guys s well as may parents ar heart paitaint.
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Basak,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vq9m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                B
                bhavik2286
                from Nadiad, Gujarat
                Aug 31, 2015
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                Address: Kheda, Gujarat

                Dear All, I have a complaint regarding DP charges deducted by ICICI bank, as i know bank only charged for demat account annual fees and that is already deducted and this charge is completely unacceptable and without any notification and mesaages, they deducted from my account .. just i have checked my account my account number[protected] branch:Nadiad Gujarat phone : [protected] Email: [protected]@yahoo.com Please help me to sort out this issue ..
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mr. Bhavik,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  senti123
                  from Pune, Maharashtra
                  Aug 31, 2015
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                  Address: Bangalore, Karnataka

                  Dear Sir, As per my earlier complain, i received call from ICICI BK but they are not ready to give my money back. They taken all information from me and disconnect the phone. The person is called me from ICIC BK AS FOLLOW. Name: Rahul Kr. Gupta ID: RA852130 Bangalore Kindly resolve my problem. Regards Uttam Kumar Bangalore Regards
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 31, 2015
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vnqj) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    amit_parihar
                    from Noida, Uttar Pradesh
                    Aug 31, 2015
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                    Resolved

                    Address: New Delhi, Delhi

                    Hi,

                    This is regarding my DD clearance which was Rs. 3.21 Lacs deposited on 27th Aug( Acknowledgement attached) before around 11.30 AM in ICICI Bank Ltd, 82, Janpath, Delhi branch, It is a DD and of standard chartered bank.

                    It is not clear till date and every time icici bank customer clearance team communicate me that is under clearance. This is not the first time, it was happened with earlier also when i have deposited my 2 cheque of PC jewellers( Details attached) which was hold by bank and after 4-5 days they told me that please tell us the details of cheque after that they cleared.

                    I am very despointed with the attitude of bank which you can see in below chat also how they are give the services to customer and hold fund unnecessary and earn interest.

                    Team RBI - Request you to please lookinto this issue and give me the solution with interest on the delay.


                    Regards,
                    Amit Kumar
                    ICICI Wealth AC number[protected]
                    Mobile number - [protected]
                    LinkedIn ID - in.linkedin.com/in/amitkumar27
                    +4 photos
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 31, 2015
                    ICICI Bank Customer Care's response
                    Dear Mr. Kumar,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      senti123
                      from Pune, Maharashtra
                      Aug 31, 2015
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                      Address: Bangalore, Karnataka

                      Hi, I am having a salary bank account in ICICI Bangalore branch from last four and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges Rs. 513/- on 29.08.15 I tried calling the to branch many time but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

                      Uttam Kumar Mandal
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        thota santosh
                        from Delhi, Delhi
                        Aug 31, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        I dont even know what Demat option is all about. And I didn't even opt for it. But ICICI guys debited 570/- unknowingly. This is really unbearable. what if I don't check the transactions, I never come to know about this. Here are the transaction details : '00825199 DP CHGS TILL JULY' and my account number:[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Please refund my amount as early as possible.
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          skkgdfg
                          from Alwar, Rajasthan
                          Aug 31, 2015
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                          Address: Gurgaon, Haryana

                          When I checked my bank transactions and I found that there is one debit transaction '28/08/2015 59754338 DP CHGS TILL JUL-15 Dr. 570.00'. When I created the icici account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Biplab17
                            from Mumbai, Maharashtra
                            Aug 30, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            I have a demat account for three years. Suddenly 570/- has been deducted from my salary account and i didn't get any message too in my registered mobile number. At the time of opening this account I was told it's free.So I need faster resolution on this. This is completely unacceptable . My contact number is [protected]
                            +1 photos
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 30, 2015
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sreekanth123
                              from Pune, Maharashtra
                              Aug 29, 2015
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                              Address: Visakhapatnam, Andhra Pradesh

                              Dear sir i worked two months in icici bank dwarakanagar Visakhapatnam. before the job they have given one month training in ITM warangal in that training they written a bond from me for Rs30000/-.i have left the job because they use to give full torcher to me.they didn't maintain at all timings and anything so i left the job in probitionary period only.now they are asking me to pay 35000/- or otherwise they are telling they will send to cibil.they have converted that bond to loan.please help me anyone in these they took my degree provision certificate.these problem is not only me there are hundreds of people were suffering from this.these is very big scam of ICICI bank and ITM warangal.please solve our proble.i am an unemploye and we are from middle class family. my contact number is [protected]
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                                A
                                arun.batra89
                                Aug 29, 2015
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                                Address: Pune, Maharashtra

                                Hi, My ICICI Bank Saving account number is[protected] and Icici bank has deducted the DP Charges from my account, however i have not activated the Demat Account and this seems to be fraud so Kindly refund all the DP Charges belongs to my account
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sep 07, 2015
                                Updated by arun.batra89
                                Still i have not received any response from Icici Bank which is compelling me to Close My Icici Bank Account.If no action is taken by you People in One week starting from today, I will be looking forward to close my icici account.
                                Dear Mr. Batra,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Still i have not received any response from Icici Bank which is compelling me to Close My Icici Bank Account.If no action is taken by you People in One week starting from today, I will be looking forward to close my icici account.
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                                  sekharps
                                  from Mumbai, Maharashtra
                                  Aug 29, 2015
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                                  Address: Bangalore, Karnataka

                                  Hi, I have taken ICICI credit card on 2014 and I didn't used card single time. And on the card annual fee has been charged Rs.225 and I called customer care that I have not used card and please deactivate the card. on July they deactivated by reversing amount. I thought it was deactivated but now I received message that please pay your payment of Rs.1200 to avoid penalty. And again I called customer care and they are telling card has not deactivated it was just blocked and you have to pay the total amount, and if you not paid again it will be Rs.500 charged on that and it will get increase. I don't know I told I am not going to make total payment but only 225 I can pay. any one please advise. :(
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer (sekharps),

                                  We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2vltt) in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Srivathsan,R
                                    from Bengaluru, Karnataka
                                    Aug 28, 2015
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                                    Address: Mysore, Karnataka

                                    It is observed that icici bank is practicing to charge gullible and unaware custoemrs without them being brought to notice. Example the salary account is zero balance account. It may happen he leaves the job for some reason and inadvertently does not close the account. Icici bank will not inform the customer subsequently that their account has been converted to savings bank account and the minimum balance is rs. 10000. This is not brought to the notice of custoemr thro message service although this mags service is used for many other purpose. Subsequently when money is available they immediate debit the amount under the guise of minimum balance charges. This is unfair we request it is mandatory on the part of banker to inform the customer in writing wither by e mail or letter about the change and the consequence.

                                    R. Srivathsan
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vhy2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      jaimatadi1968
                                      from Delhi, Delhi
                                      Aug 27, 2015
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                                      Address: Jodhpur, Rajasthan

                                      Sir, I am writing this letter to bring your attention that I am not satisfied with your quality of service provide at ICICI bank 127, 149, 150 & 151 district shopping center, saraswati nagar, basani, 342005, IFSC code:- ICICI0000800. Our company's current account at this branch. I deposited Rs 1484230 at this branch of 27.03.2015 . In front of me counted all packets. Only not counted in front of me RS 10 packets. Next day 500*5 =2500 debited our account. can you help to do investigation as soon as possible Attached: - deposit slip & bank statement. Yours San Beverages (p)Ltd Date Discription Amount 03.04.2014 1000*1 1000 18.04.2014 500*4 2000 22.04.2014 4000 07.05.2014 1000*1 1000 17.06.2014 10*10 100 20.06.2014 10*30 300 26.06.2015 10*6 60 28.06.2014 10*11 110 21.07.2014 10*16 160 26.07.2014 10*24 240 31.07.2014 100*10 1000 5.08.2014 10*14 140 28.03.2015 500*5 2500 09.04.2015 100*100 10000 23.04.2015 50*4 200 23.04.2015 10*2 20
                                      +3 photos
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vgjg) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        kaminimangal
                                        from Panaji, Goa
                                        Aug 27, 2015
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                                        Address: Mumbai City, Maharashtra

                                        ICICI Bank - Credit Card Application Status


                                        Hi,

                                        I've applied for a credit card three weeks ago. Till date, I can't check the application status online. The application id which have been received through SMS is also not track able.

                                        My reference ID[protected]

                                        Regards,
                                        Kamini Mangal
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Ms. Mangal,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vghk) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        I have mailed my contact no. Details on [protected]@icicibank.com.

                                        Kindly let me know the status.
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